RealFlame Captiva 600 Installation instructions

CAPTIVA
®
BALANCED
FLUE SPACE HEATER
INSTALLATION & OPERATING MANUAL
The Captiva 600 & 900 are approved to be installed as a zero clearance
firebox and are designed to operate on Natural Gas and Propane (LPG)
gases ONLY. Approval Number GSCS20081.
VERSION 28

2
WARRANTY INFORMATION
The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.
1. Warranty
If:
(a) during the first 15 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of the
Real Flame Gas Burner; or
(b) during the first 2 years from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or
other parts of the Real Flame Gas Burner,
due to improper workmanship or material, Real Flame will replace or repair the Real Flame Gas Burner without
charge. Any replacement product is warranted only for the time remaining on the original Firebox Warranty
Period or the Parts Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Real Flame Gas Burner (or, if the Real Flame Gas Burner is fitted to a new home, within 30 days of the date
of settlement of purchase of such new home).
3. Exclusions
Real Flame is not obliged to replace or repair the Real Flame Gas Burner under clause 1 if:
(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered
with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or
(b) it has been installed in an outdoor setting.
4. Limit of Liability
The warranty provided under this warranty is limited to replacement or repair of the Real Flame Gas Burner only,
at our option. To the extent permitted by law, Real Flame excludes liability for consequential loss or any other loss
or damage caused to property or persons arising from any cause whatsoever, and damage arising from normal
wear and tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period
(as relevant), contact Real Flame, providing the original proof of purchase and the details below:
Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame Gas Burner to and
from the supplier.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
If you would like to speak to someone about your Real Flame Gas Burner or claiming under this warranty, please
contact the Real Flame Service Warranty Desk on 03 8706 2000.
Real Flame Pty Ltd ACN 006 311 155
Head Office: 1340 Ferntree Gully Road, Scoresby 3179
Telephone: [phone] Facsimile: 03 8706 2001

WARNING
The “Captiva 600 & 900” have a primary safety glass fitted in front of the glass door. This safety glass is
fitted to these appliances to reduce the risk of injury from burns and at no time should this glass be
permanently removed.
For protection of young children or the infirm, a secondary guard is required.
INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AS5601-2004 installation code for
gas burning appliances and any other relevant statutory regulations.
In all cases the installation of this appliance shall meet the requirements as set out in AS5601-2004.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.
IMPORTANT SAFETY NOTICE
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIAL NEAR THE APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN OPERATION.
CARE MUST BE TAKEN TO ENSURE THAT ANY RETURN AIR REGISTER OR EXHAUST SYSTEM
DOES NOT ADVERSLEY AFFECT THE OPERATION OF THE APPLIANCE OR DRAUGHT OF
CHIMNEY OR FLUE.
WARNING
The outer glass panel gets extremely hot! Precaution should be taken and young children
supervised at all times when heater is operating.
3
SERVICING
It is recommended you service your gas fire every 2 years as a minimum.

CONTENTS
Contents ..................................................................................................................4
Data Plate.................................................................................................................5
Zero Clearance introduction ....................................................................................6
Installation Procedure ..............................................................................................7
Dimensions Captiva 600 ..........................................................................................9
Dimensions Captiva 900 ........................................................................................10
Timber frame installation........................................................................................11
Vertical venting installation.....................................................................................13
Tests to be carried out by installer .........................................................................14
Servicing and maintenance ...................................................................................14
Parts list ................................................................................................................16
Gas control assembly ............................................................................................16
Flue termination (cowls) regulations .....................................................................18
Remote control operating guide............................................................................19
Optional marble hearth and/or margin set ............................................................22
Optional mantelpiece.............................................................................................23
Electrical diagram ..................................................................................................24
Real Flame contact information .............................................................................28
4

MODEL CAPTIVA 600 SERIAL NO. DATE OF MANUFACTURE
GAS TYPE APPROVAL: GSCS20081
NATURAL GAS @ 1.00 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.65 mm 26 Mj/hr
LPG @ 2.65 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.00 mm 26 Mj/hr
NATURAL GAS @ .40 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.65 mm 15 Mj/hr
LPG @ 0.95 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.00 mm 15 Mj/hr
MODEL CAPTIVA 900 SERIAL NO. DATE OF MANUFACTURE
GAS TYPE APPROVAL: GSCS20081
NATURAL GAS @ 1.00 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.85 mm 30 Mj/hr
LPG @ 2.65 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.1 mm 30 Mj/hr
NATURAL GAS @ .40 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.85 mm 19 Mj/hr
LPG @ 1.00 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.1 mm 18 Mj/hr
DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)
5

CAPTIVA ZERO CLEARANCE MODEL
INTRODUCTION
The Real Flame “Captiva” is a log/coal or pebble effect space heater for use with Natural Gas and
Propane.
The Real Flame warranty will be voided by, and Real Flame disclaims any responsibility for the
following actions:
• Modification of the space heater and/or components including balanced flue assembly or
glass door.
• Use of any component part not manufactured or approved by Real Flame in combination
with this “Captiva” fireplace system.
• Installation other than as instructed in this manual.
CAUTIONS
• Due to its high operating temperature, the appliance should be located out of traffic and
away from furniture and draperies.
• Children and adults should be alerted to the hazards of the high surface temperature, which
could cause burns of clothing ignition.
• Young children should be carefully supervised when they are in the same room as the
appliance.
• Clothing or other flammable materials should not be placed on or near the appliance.
SELECTING YOUR APPLIANCE LOCATION
Your appliance may be installed in any location that is free of air conditioning ducts, electrical
wiring and plumbing. Safety, as well as efficiency of operation, must be considered when
selecting the heater location. Try to select a location that does not interfere with room traffic, has
adequate ventilation, and offers access for the Balanced Flue terminal installation. Refer to
AS5601-2004 for minimum clearances for Balanced Flue termination.
WARNING
When this appliance is installed directly on carpeting, tile or other combustible materials other
than wood flooring, the appliance should be installed on a metal or wood panel extending the full
width and depth of the appliance.
6

Figure (1) Remove bottom louvre door by
releasing spring loaded catch on left side.
Figure (3) Undo the door locating clips on
each side of the door.
Re-installation of glass door is reverse of above.
N.B. Ensure sealing rope is sitting securely in track prior to fitting door.
Figure (2) Remove top louvres by removing
the screws on each side.
Figure (4) Pull door outwards at the bottom
and then lift the door up and remove from
channel.
7
CAPTIVA INSTALLATION PROCEDURE
Figure (5) Remove box containing logset, and
unpack. Place the large log at the
rear of the firebox between the 2
location tabs.
Figure (6) Place the coals on top of the white
ceramic blanket.
Ensure front row of coals are placed
10 - 12mm away from the front grille.
Figure (8) Place the 2 straight logs as shown
Figure (7) Place the 2 ‘Y’ shaped logs as
shown, the larger on the left. Position
the ‘Y’ end of the logs towards the
front of the heater. N.B. 600 model
has only 1 ‘Y’ shaped log.

Figure (9) Install the metal angle at the rear of
the fireplace and place one row of
pebbles behind the burner rail.
Figure (10) Place pebbles between the first row
and the angled tray.
To install pebbles follow the installation instructions as per figures 1 to 4 above, and then proceed
as follows (figures 9 to 11)
Figure (11) Place remaining pebbles up the
angle of the rear tray so as the tray
is hidden.
Note: Keep pebbles clear of burner rail.
8
CAPTIVA INSTALLATION PROCEDURE
Note: If a coals only configuration is being used, use the same set up as pebbles.
Replace the glass front to its original position.
Fit the trim to the front of the heater.
Light the unit following the procedure on pages 19-21.
Test the unit for safe operation and show customer correct operating procedures.
Test for spillage.
Perform pressure test.
TICK BOXES

B
C
D
E
F
G
H
I
J
K
L
FRONT - 4 SIDED FRONT - 3 SIDED
B
A
C
DIMENSIONS
Captiva 600
AB CDEF GH
782 780 588 655 860 645 190 180
IJKL
385 140 85 120
Captiva 600 Trim
AB C
790 930 840
9

I
J
GH
F
C
D
B
K
L
M
E
FRONT - 4 SIDED FRONT - 3 SIDED
B
A
C
DIMENSIONS
Captiva 900
Captiva 900 Trim
AB C
1020 930 840
AB CDEF GH
790 780 860 923 840 600 255 180
IJKLM
410 180 85 100 120
10

Zero Clearance cowl types
• The Captiva balanced flue space heater is a “Zero Clearance” type heater which comes
complete in a zero clearance casing.
• It can be installed with the flue terminating with a horizontal or vertical cowl to suit the
application.
MODEL A B C D E F G H J K L M N O
600 785 580 380 775 865 790 655 930 100 60 120 85 120 65
900 785 860 410 750 835 1020 920 930 100 90 120 60 70 15
Flue Size Inner Outer
600 100mm 180mm
900 100mm 180mm
Overall Dimensions (in mm)
A
Flange
Bottom of
3 sided
trim
B (Firebox)
F (Trim)
H (Trim)
840mm
(3 sided
trim)
G
(Flange)
C
C N O
J
K
L
M
250mm
190mm
Gas
Connection
Power
Connection
600mm
180mm
100mm
DE
Stand Offs
(x 12)
CAPTIVA ZERO CLEARANCE MODEL (continued)
Captiva Zero Clearance Timber Frame Installation
Vertical top
termination
Horizontal rear
termination
11

CAPTIVA ZERO CLEARANCE MODEL (continued)
Captiva Zero Clearance Timber Frame Installation (continued)
Floor 0 mm
Sides 50 mm
Top 100 mm
Flue Outer 25 mm
CLEARANCES FROM
COMBUSTIBLES
NOTE: If fire is to be installed off the floor with a 4 sided
trim, use the same A, B, C and D dimensions as shown with
framework included below fire to required height. Ensure
frame is suitable for fire weight.
Plasterboard to run beyond stud as shown,
and to go behind fixing flange on unit.
Min 50mm
clearance
NOTE
MODEL A B C D
600 885 680 475 1800
900 895 970 475 1800
Frameout Dimensions (in mm)
IMPORTANT
Install unit and
fluing before
plasterboard.
A
A
B
B
CC
D
(Recommended only)
From hearth
Approx 20mm for
hearth if required.
D
(Recommended only)
HEATER
12

CAPTIVA ZERO CLEARANCE MODEL (continued)
INSTALLATION OF VERTICAL VENTING
Vertical terminations must be installed with the following clearances:
• Minimum of 500 mm from the nearest part of the roof (Measurement is taken from the
bottom of the termination).
• Minimum of 1500 mm from any mechanical air inlet.
• Minimum of 500 mm from any building structure or obstruction facing the termination.
• Maximum vent height is 8.9 meters from the base of the unit.
• Minimum clearances 50mm from vent to all combustible materials must be maintained.
• 2 x 45° off sets allowed, must not exceed 25% of the height.
e.g. Typical vent installation of 8.9 meters from base of unit;
25% of 8.9 meters = 2.335 meters.
BALANCED FLUE TERMINATION LOCATION
This section is used to determine where your Balanced Flue termination will be located.:
• Flue terminations shall not be recessed in walls or sidings.
•EXTREMELY IMPORTANT: In heavy snow areas take extra care to prevent blocking flue
termination with snow removal equipment.
• Flue gases exiting flue terminals are very hot and must not be restricted to assure fireplace
combustion is not affected.
• Do not place, build any obstruction, plant any bushes or for any reason attempt to conceal
the flue termination. To do so will affect the operation of the fireplace and may be
hazardous.
• This unit must always vent directly to outdoors.
CAUTIONS AND REQUIREMENTS
All flueing must maintain a clearance of 50mm from combustible materials.
NOTE: It is imperative for satisfactory operation of the “Captiva” space heater that no flueing
components be modified in any way. All components have been manufactured to eliminate the
need for modification when properly selected and installed.
NOT TO SCALE
8.4 m 3 m
3 m 3 m
8 m
3 m
4.5 m
0.3 m
13

• Check unit for gas leaks.
• Ensure that both high and low pressures are set as per the appliance data plate. Refer Page
5 for adjustments and Test pressure points
• Turn the unit on to ensure it operates correctly.
• Instruct the customer on the use of the remote control. Refer to remote control operating
guide on pages 17, 18 and 19.
CAPTIVA ZERO CLEARANCE MODEL (continued)
Tests to be carried out by installer
SERVICING AND MAINTENANCE
To follow when servicing,
removing fan or changing
valve or control modules.
IMPORTANT: POWER MUST BE
ISOLATED PRIOR TO CARRYING
OUT THE SERVICE/MAINENANCE.
SERVICE/MAINENANCE ONLY TO
BE CARRIED OUT BY AN
AUTHORISED PERSON.
Figure (1) Remove bottom louvre door by
releasing spring loaded catch on left side.
Figure (3) Undo the door locating clips on
each side of the door.
Figure (5) Remove the screw holding back
plate in postion and remove plate.
Figure (2) Remove top louvres by removing
the screws on each side.
Figure (4) Pull door outwards at the bottom
and then lift the door up and remove from
channel.
14

SERVICING AND MAINTENANCE (continued)
Figure (7) Remove holding screws from each
side of burner.
Figure (6) Undo bulkhead/burner nut.
Figure (8) Remove sparker cover from front of
burner and then gently remove burner taking
care not to move the sparker/sensor.
Figure (9) Remove front protection mesh by
removing screws.
Figure (11) To remove control module firstly
remove the rectifier
Figure (10) To remove the remote control
module, remove screw from lid, remove lid
and disconnect wiring, the module can then
be removed.
15

After carrying out service or
replacing parts, reverse the
above processes to reinstate
the components.
Prior to lighting ensure there
are no gas leaks.
Figure (15) To remove the fan undo the wing
nuts on each side of the fan. the fan can then
be removed. to get the fan out the remote box
must be removed and the burner tube is to be
undone at the bulkhead.
Figure (14) Remove the burner to be nut
either from the bulkhead or the brass elbow.
the valve can then be removed.
Figure (13) Loosen the wing nuts of each side
of the valve which will allow the valve to slide
out.
Figure (12) Undo the two screws at the front
of the module, then remove the wiring
harness, the module can then be removed.
SERVICING AND MAINTENANCE (continued)
16

GAS CONTROL ASSEMBLY
Inlet Test
Pressure Point
Outet Test
Pressure Point
Adjustment
for High
Adjustment
for Low
Gas Outlet
Gas Inlet
Gas Control Valve Module Box
Remote Control Module
Sparkers Sensor
PARTS LIST
Remote Control
17

CAPTIVA FLUE TERMINATION (COWLS) REGULATIONS
Balanced Flue
18

19
REMOTE CONTROL OPERATING GUIDE
The Landscape 1000 & 1600 are controlled completely by the use of the
remote control; this remote can be used either as a manual operation or an
auto operation.
• The remote thermostat uses radio frequency to transmit to the gas/fan
controller.
• The remote thermostat has a LCD display
• The remote thermostat uses 2 off “AA” batteries which should last for 12 months. (Depending
on quality of battery.) Batteries should be changed when smoke alarms are changed.
• The remote control and the controller are non-serviceable parts and if faulty should be
returned to Real Flame Pty Ltd for replacement.
Factory Set Features
• When turned on the fire will always start on the low setting and remain on low for 3 minutes,
it will then go to the high setting.
• The fan will automatically come on in the high mode after the fire has been operating for 3
minutes 20 seconds.
• When the fire shuts off on auto mode or is shut off in manual mode, the fan will continue to
operate for 3 minutes in the “High” mode.
• The fire can be operated in either “Auto” mode or “Manual” mode.
On/Off
Press and release the button to turn the thermostat on and off.
Setting the day of the week and time
With the thermostat off, press and hold the ‘T’ button for 2 seconds or longer to initiate
programming the time. Time, the hour setting and AM/PM will flash.
Setting the hour function
Press and release the Lor Mbutton to increase or decrease the hour setting by 1 hour.
Press ‘OK’ to accept.
Setting the minute function
Press and release, or press and hold the Lor Mbutton to increase or decrease the minute setting
by 1 minute.
Press ‘OK’ to accept.
Quick Start Guide
Locating the remote
The remote houses the thermostat that controls the heat output of the fire. When storing the
remote either on its wall bracket or by placing it somewhere in the room where the fire is located,
ensure there are no other heat sources that will affect the thermostats ability to accurately read the
room temperature. For example, by placing the remote in direct sunlight or under a cushion, the
fire may turn down or off before the room reaches the set temperature.
Setting the day of the week function
Press and release the Lor Mbutton to change the day of the week to the following or previous
day. Press and hold the Lor Mbutton for 2 seconds or longer to increase or decrease the day of
the week by 1 day every 0.5 seconds.
Press ‘OK’ to complete setting.

20
REMOTE CONTROL OPERATING GUIDE (continued)
Manual mode
Manual mode does not require that the time and day of the week are set.
Press the Lor Mbutton to increase or decrease the temperature desired.
Automatic mode
The automatic mode allows the temperature to be regulated according to a programmed level
and time.
Manually overriding the set program
At any time, the temperature may be adjusted up or down. However, whenever the thermostat
changes to a new time period, the temperature will be set automatically according to that period’s
setting.
Programming
Each day of the week can be programmed individually for 4 periods P1, P2, P3 and P4, making a
total of 28 programmed periods.
Alternatively, a weekday program can be set, so the same program is used for Monday-Friday.
Similarly, a weekend program can be set for Saturday-Sunday. The entire week can also have the
same program.
Alternatively, a weekday or weekend program can be set with individual programs for the
remaining days.
The suggested period settings for each day/s are:
• Period 1 - morning
• Period 2 - daytime
• Period 3 - evening
• Period 4 - night-time
To begin programming
With the thermostat off, press and hold the ‘P’ button for 2 seconds or longer to initiate
programming. The LCD will display , and the time at which the thermostat is currently
set. will flash.
Period 1 can now be set.
•Setting the day of the week
You must choose which day/s of the week you wish to program.
Press and release the Lor Mbutton to change the day of the week to the following or
previous day. Press and hold the Lor Mbutton for 2 seconds or longer to increase or
decrease the day of the week by 1 day every 0.5 seconds.
The order that you can scroll through the days is as follows:
MO →TU →WE →TH →FR →MO TU WE TH FR →SA →SU →SU SA →MO TU WE TH
FR SA SU
To accept the selected day/s of the week press ‘OK’.