RealFlame ELEMENT 1200 Installation instructions

ELEMENT FLAME EFFECT SPACE HEATER
XLC FLUE CONFIGURATIONS
POLYPROPYLENE FLUE
INSTALLATION & OPERATING MANUAL
The Real Flame Element space heater is suitable to be installed into a
masonry fireplace or in a frame out installation. Designed to operate on
Natural gas, LP and ULP gas.
Approval no. MK 10441
VERSION 4

2
WARRANTY INFORMATION
The benefits provided to you under the following warranty are in addition to any other rights and remedies available to
you under the law.
1. Warranty
If:
(a) during the first 10 years from the date of purchase (Firebox Warranty Period), there is a defect in the firebox of the
Real Flame as Burner; or
(b) during the first 2 years from the date of purchase (Parts Warranty Period), there is a defect in the gas valves or
other parts of the Real Flame as Burner,
due to improper workmanship or material, Real Flame will replace or repair the Real Flame as Burner without
charge. Any replacement product is warranted only for the time remaining on the original Firebox Warranty Period
or the Parts Warranty Period as relevant.
2. Registration
You must register to receive the benefit of this warranty by completing the warranty registration on our website
(www.realflame.com.au) or completing and mailing the attached registration card within 30 days of purchase of
your Real Flame as Burner (or, if the Real Flame as Burner is fitted to a new home, within 30 days of the date
of settlement of purchase of such new home).
3. Exclusions
Real Flame is not obliged to replace or repair the Real Flame as Burner under clause 1 if:
(a) it has been improperly stored, installed, connected, used, operated or repaired, or damaged, abused, tampered
with, altered (without our written approval), or not maintained in strict accordance with our installation and
operating instructions; or
(b) it has been installed in an outdoor setting.
4. imit of iability
The warranty provided under this warranty is limited to replacement or repair of the Real Flame as Burner only,
at our option. To the extent permitted by law, Real Flame excludes liability for consequential loss or any other loss
or damage caused to property or persons arising from any cause whatsoever, and damage arising from normal
wear and tear.
5. Claiming under the Warranty
In order to claim under this warranty you must, within the Firebox Warranty Period or the Parts Warranty Period
(as relevant), contact Real Flame, providing the original proof of purchase and the details below:
Supplier Name___________________________________________________________________________
Date Of Purchase / settlement of property if new home _________________
Model / Serial Number_______________________
This warranty does not cover the cost of claiming under the warranty or transporting the Real Flame as Burner to and
from the supplier.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a
replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage.
You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure
does not amount to a major failure.
If you would like to speak to someone about your Real Flame as Burner or claiming under this warranty, please
contact the Real Flame Service Warranty Desk on 1300 554 155.
len Dimplex Australia Pty Ltd ACN 69 118 275 460
Head Office: 1340 Ferntree ully Road, Scoresby 3179
Telephone: [phone] Facsimile: [phone]

WARNING
The Element space heater has a primary safety glass fitted in front of the glass door. This safety glass is fitted
to this appliance to reduce the risk of injury from burns and at no time should this glass be permanently
removed. For protection of young children or the infirm, a secondary guard is required.
The appliance is not intended for use by persons (including children) with reduced physical, sensory or mental
capabilitites, or lack of experience and knowledge, unless they have been given supervision or instruction
concerning use of the appliance by a person responsible for their safety. Children should be supervised to
ensure that they do not play with the appliance.
INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AS/NZS5601.1-2013 installation
code for gas burning appliances and any other relevant statutory regulations.
Do not modify this appliance.
In all cases the installation of this appliance shall meet the requirements as set out in
AS/NZS5601.1-2013.
Do not install in a fireplace.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.
IMPORTANT SAFETY NOTICE
DO NOT P ACE ARTIC ES ON OR AGAINST THIS APP IANCE.
DO NOT USE OR STORE F AMMAB E MATERIA S IN OR NEAR THIS APP IANCE.
DO NOT SPRAY AEROSO S IN THE VICINITY OF THIS APP IANCE WHI ST IT IS IN OPERATION.
CARE MUST BE TAKEN TO ENSURE THAT ANY RETURN AIR REGISTER OR EXHAUST SYSTEM
DOES NOT ADVERS EY AFFECT THE OPERATION OF THE APP IANCE OR DRAUGHT OF
CHIMNEY OR F UE.
WARNING
The outer glass panel gets extremely hot! Precaution should be taken and young children
supervised at all times when heater is operating.
3
SERVICING
It is recommended you service your gas fire every 2 years as a minimum.
CORD REPLACEMENT
Electrical cord replacement must be undertaken by qualified and trained personnel only.
APP IANCE IS DESIGNED TO OPERATE WITH UMINOUS F AMES.
MAY EXHIBIT S IGHT CARBON DEPOSIT.

CONTENTS
Contents .................................................................................................................4
Dataplate........................................................................................................5
Dimensions.....................................................................................................5
Installation instructions ...........................................................................................6
Timber Frame Installation .....................................................................................38
Trims .....................................................................................................................41
Commissioning procedure ....................................................................................42
Media Installation..................................................................................................42
Operation - User Instructions................................................................................46
Flue Termination (Cowls) ......................................................................................47
Remote Control Operating uide .........................................................................48
Troubleshooting ....................................................................................................53
Wiring Diagram .....................................................................................................54
Conversion details ................................................................................................55
Parts List...............................................................................................................65
Real Flame contact information ............................................................................68
4

DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)
MODE E EMENT 1200
GAS TYPE
Natural Gas 3 X 2.25mm 0.85kPa High / 0.55kPa ow
INJECTOR SIZE TPP N.G.C. (Mj/hr)
37 High/29 ow
PG 3 X 0.95mm 2.50kPa High / 1.70kPa ow 33 High/27 ow
U PG 3 X 0.95mm 2.50kPa High / 1.70kPa ow 33 High/27 ow
5
DIMENSIONS
1165 Viewing area width
Viewing area
height
Inside of trims to sides
Under bench install minimum height including
25mm flue clearance from combustibles
Bench
Inside of trims to base
365
95
195
820
Floor
Gas connection - 15mm (1/2")
Compression connection
Electrical connection - 3 Pin
10Amp GPO plug
Power rating o appliance 230V
50Hz 0.4Amp

ELEMENT STANDARD 5M - 13.5M - WALL MOUNTED FAN
6

INSTALLATION INSTRUCTIONS
LOCATION
Select a location where the fire can be supervised during operation.
An electrical isolation switch must be fitted at the appliance or on an adjacent wall to allow for
emergency shutdown and maintaince.
Installation must meet Australian gas code AS/NZS5601.1-2013.
INSTALLATION CLEARANCES – Clearances rom combustible materials
Floor 0mm
Sides 25mm
Top 25mm
Flue outer 25mm
Front 25mm
Back 25mm
INSTALLATION CODES
Note appliance gas type – Natural gas, LP or ULP . Should the appliance be the incorrect gas
type, please contact the supplier.
Installers – Please ensure the installation and instruction manuals supplied with this appliance are
supplied to the customer and the customer is trained on how to operate the appliance correctly.
Do not modify the appliance.
Do not exceed maximum rated pressures.
Appliance must be installed with gas installation code (AS/NZS5601.1-2013) and applicable
electrical installation code (AS3000).
Test for gas leaks prior to operating appliance.
Check gas pressures and adjust if incorrect.
FLUE CONFIGURATIONS
For flue configurations 5m (aluminium flexible flue only) – Refer to Element or Element XL flue
configuration appliance installation manual for instructions.
Where lengths greater than 5m are required the inlet is run completely in aluminium flexible flue,
the first 5m of the outlet flue is run in flexible aluminium flue, then a poly flue system is used that
requires drainage points to waste for condensation removal. – Note drain fall direction is different
for rooftop flues. – Refer XLC Rooftop instruction.
Aluminium flue connections must be sealed with a suitable sealant.
Recommended Silicon – Non-acetic, neutral cure 150degc or higher temperature rated.
Bostik RTV 926 or similar
Wall mounted fan module – terminal must be installed with clearances as specified by AS5601.1
Clause 6.9.3
Run air intake flue as required – Maximum run 14m. Flues can be run next to each other.
Maintain clearances to combustibles.
7

INSTALLATION INSTRUCTIONS (continued)
FLUE TERMINATION LOCATION
This section is used to determine where your flue termination will be located.
• Flue terminations shall not be recessed in walls or sidings.
•EXTREMELY IMPORTANT: In heavy snow areas take extra care to prevent blocking
flue termination with snow removal equipment.
• Flue gases exiting flue terminals are very hot and must not be restricted to assure fireplace
combustion is not affected.
• Do not place, build any obstruction, plant any bushes or for any reason attempt to conceal
the flue termination. To do so will affect the operation of the fireplace and may be hazardous.
• This unit must always vent directly to outdoors.
Condensate disposal
Where possible the condensate drainage pipe should terminate at a suitable foul water discharge
point, eg waste drain point washing machine waste point etc.
The HepVO waterless trap should be installed where access can be maintained.
A P-trap can be used as an option instead of the HepVo waterless trap.
Do not discharge condensate onto walkways, electrical connections, earth stakes, copper pipes,
waterways, ponds etc.
Refer to specific setups for detailed installation guides.
POLY PRO GENERAL INSTALLATION REQUIREMENTS
Poly Pro flue systems meets Flame spread/ Smoke ratings <25/<50 (per UL-723 ASTM E-84 and
ULC-S102) when used in conjunction with the below noted materials.
• 3m Fire barrier Plenum wrap 5A+
• Unifrax FyreWrap 0.5 Plenum insulation
• Knauf Insulation – Atmosphere Duct wrap with ECOSE
Use soapy water to lubricate gaskets and tubes.
DO NOT USE petroleum based lubricants.
8

POLY PRO GENERAL INSTALLATION REQUIREMENTS (continued)
Joint Connections
Verify the gasket is seated evenly inside the
groove in the female end. For PP/Metal pipe with
a locking tab, slide locking band on male pipe
section. Insert locking tab into locking band
recess, rotate button away from locking band
clasp, insert pipe sections, push lock band clamp
downward into socket, disengage socket/tab 1/4˝ -
5/8˝ from socket.
Screws are not allowed for joint connection. Never
penetrate the wall of PolyPro vent pipe.
(Exception - a SS screw may be used outside the
building on exterior termination fittings to orient an
elbow, etc.)
• IMPORTANT: Locking bands are mandatory
on all exhaust vent joints.
Installation
1. Pipe lengths may be cut to length. Use an
alternative clamp (PPS-PAC/PPS-LBC) for
the connection if a locking tab is removed.
• Cut square (not an angle) to the end of
the pipe.
• Remove burrs before assembly.
2. Check with appliance manufacturer for any restrictions or limits on vent length, number of
elbows, etc.
3. The slope of the vent pipe must be at least 3° (50mm per meter) back to the appliance.
4. Every horizontal section must be supported.
5. The venting system shall be securely supported using suitable hangers. Duravent hardware
is recommended; field supplied support hardware suitable to the AHJ is acceptable,
hardware must not deform on damage the vent. Make sure the load on the vent system is
not supported by the appliance.
On Duravent and other certain clamp styles, 1/4˝ or greater All-thread may be used as an
extension.
6. Vertical installations must be supported every 3 meters or less.
7. Elbows and tees are sufficiently supported when a bracket is fixed at the female end of the
connected straight section.
9

POLY PRO GENERAL INSTALLATION REQUIREMENTS (continued)
Vertical Concentric
1. Locate penetration.
2. Cut hole in roof.
3. Cut hole in ceiling above appliance.
Cut hole(s) big enough for pipe in all ceilings above appliance if installing in a multi storey
installation.
4. Firestop each ceiling penetration.
5. Attach flashing to roof.
Slide storm collar onto flashing if using the adjustable roof flashing.
6. Slide vertical termination into flashing from above until seated on flashing.
7. Plumb termination and mount support bracket to structure.
10

ELEMENT STANDARD 5M - 13.5M - WALL MOUNTED FAN
11

SETUP WITH EXTERNAL WALL MOUNTED FAN TERMINAL
Maximum 13.5m flue length
Instructions are in 3 sections
3. Intake pipe connection
4. Flue exhaust connections
5. Wall mount controller setup
NOTE – A MINIMUM OF 3 DE . DRAINA E FALL MUST BE INSTALLED IN THE POLY PRO
FLUE. DRAINA E DIRECTION IS TOWARDS THE FAN MODULE AT THE END OF THE FLUE.
Wall mounted an terminal
12

13
SETUP WITH EXTERNAL WALL MOUNTED FAN TERMINAL (continued)
IMPORTANT INSTALLATION NOTES
· Flexi flue must be fully extended to length. 5m for exhaust flue and 2 x 7m for inlet.
· 5m of flexi flue on the exhaust side MUST be used before prior to converting to polypropylene.
Failure to do this will result in appliance shutdown.

14
INSTALLATION INSTRUCTIONS
Intake pipe connection to appliance
Recommended Silicon – Non-acetic, neutral cure
150°C or higher temperature rated.
Bostik RTV 926 or similar.
Apply an 8mm thick silicon bead fully around heater
connection approx. 10mm from the top.
Flexi flue is provided for air intake. A maximum of 2 x
7m lengths can be used.
Cut tube to length where required.
Ensure ends are burr free and round, test fit flue will
slide over connection.
Apply an 8mm silicon bead fully around the inside of
the flue end (heater connection end)
Fit flue clamp over flue (loosely).

15
INSTALLATION INSTRUCTIONS (continued)
Slide flue onto connection spigot fully.
Tighten clamp fully.
Wipe excess silicon, visually check connection to
ensure connection is fully sealed.
Intake pipe joiner connection
Ensure ends are burr free and round, test fit flue will
slide over connection joiner.
Apply an 8mm thick silicon
bead fully around both ends
of connector approx. 10mm
from the ends.

16
INSTALLATION INSTRUCTIONS (continued)
Intake pipe joiner connection (continued)
Apply an 8mm silicon bead fully around the inside of
the flue ends.
Fit flue clamp over flue ends (loosely).
Slide each flue halfway onto connection
joiner.
Tighten clamp fully.
Wipe excess silicon, visually check
connection to ensure connection is fully
sealed.
Cut air intake flue to length
(Approximately 70mm through wall exit).
Connection plate will sit against wall.
Ensure ends are burr free and round, test
fit flue will slide over connection.
Feed air intake flue pipe through location
spigot and fit retaining screw.
Push connection plate into approximate
position.
Intake connection to wall mounted an terminal

17
INSTALLATION INSTRUCTIONS (continued)
Locate wall mounting bracket into position
and affix to wall.
Assemble spigot connection plate
assembly to wall mounting bracket.
(4 screws)
Intake connection to wall mounted an terminal (continued)

18
INSTALLATION INSTRUCTIONS (continued)
Flue exhaust connections - Inlet connection to appliance
Note: The full 5m of flexi flue must be used.
Fully extend the 5m aluminium flexi flue. NOTE FULL
LEN TH MUST BE USED.
Ensure ends are burr free and round, test fit flue will
slide over connection.
Apply an 8mm thick silicon bead fully around heater
connection approx. 10mm from the top.
Apply an 8mm silicon bead fully around the inside of
the flue ends.
Fit flue clamp over flue ends (loosely).
Slide flue onto connection spigot fully.
Tighten clamp fully.
Wipe excess silicon, visually check connection to
ensure connection is fully sealed.

19
INSTALLATION INSTRUCTIONS (continued)
Aluminium to Poly Pro lue connection
Apply sealant to flue inner and connector.
Note: A total of 5m of aluminium flexi flue must be
used prior to the joiner. Failure to do this will result in
appliance shutdown.
Apply sealant to flue inner and connector.
Fit flue clamp over flue (loosely).
Slide flue onto connection spigot fully.
Tighten clamp fully.
Wipe excess silicon, visually check connection to
ensure connection is fully sealed.
ALUMINIUM TO POLY PRO JOINER
POLY PRO FLUE PIPE 80MM DIA MAX RUN 8.5M WITH 5 BENDSNOTE - DRAINAGE FALL TOWARDS FAN MODULE AT FLUE ENDFLUE PIPE75mm ALUMINIUM FLEXIBLE FLUERUN 5m WITH UPTO 4 BENDS(SUPPLIED IN 5m LENGTH - NOTE FULL 5m LENGTH MUST BE USED)

20
INSTALLATION INSTRUCTIONS (continued)
Poly Pro to Poly Pro lue connection
Verify gasket is sitting correctly.
Apply a light soapy water film to the gasket and tube end.
Insert pipe fully into end fitting, Pipe will push in smoothly and evenly, should this not occur remove
pipe and reseat gasket. Reapply light soapy film to ensure easy fit.
Rotate clip so catch is opposite the location tab
Clip catch into place to prevent flue pipes from separating.
Ensure pipes are clipped adequately.
Ensure a minimum of 3deg fall occurs towards the drain end.
Installation
1. Pipe lengths may be cut to length. Use an
alternative clamp (PPS-PAC/PPS-LBC) for
the connection if a locking tab is removed.
• Cut square (not an angle) to the end of
the pipe.
• Remove burrs before assembly.
2. Check with appliance manufacturer for any
restrictions or limits on vent length, number
of elbows, etc.
3. The slope of the vent pipe must be at least
3° (50mm per meter) back to the appliance.
4. Every horizontal section must be supported.