RealFlame Captiva 600 Installation instructions

CAPTIVA
®
BALANCED
FLUE SPACE HEATER
INSTALLATION & OPERATING MANUAL
The Captiva 600 & 900 are approved to be installed as a zero clearance
firebox and are designed to operate on Natural Gas and Propane (LPG)
gases ONLY. Approval Number GSCS20081.

2
WARNING
The “Captiva 600 & 900” have a primary safety glass fitted in front of the glass door. This safety glass is
fitted to these appliances to reduce the risk of injury from burns and at no time should this glass be
permanently removed.
For protection of young children or the infirm, a secondary guard is required.
WARRANTY
Provided your Real Flame gas fire is installed in strict accordance with our installation instructions, the
firebox is unconditionally guaranteed for ten years and all other parts for twelve months from date of
purchase.
This unconditional warranty covers parts and labour at our discretion taking into consideration normal wear
and tear and does not cover fires installed in outdoor settings.
INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AG601 installation code for gas
burning appliances and any other relevant statutory regulations.
In all cases the installation of this appliance shall meet the requirements as set out in
AS5601/AG601.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.
IMPORTANT SAFETY NOTICE
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIAL NEAR THE APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN OPERATION.
CARE MUST BE TAKEN TO ENSURE THAT ANY RETURN AIR REGISTER OR EXHAUST SYSTEM
DOES NOT ADVERSLEY AFFECT THE OPERATION OF THE APPLIANCE OR DRAUGHT OF
CHIMNEY OR FLUE.
WARNING
The outer glass panel gets extremely hot! Precaution should be taken and young children
supervised at all times when heater is operating.

CONTENTS
Contents ..................................................................................................................3
Data Plate.................................................................................................................4
Zero Clearance introduction ....................................................................................5
Dimensions Captiva 600 ..........................................................................................6
Dimensions Captiva 900 ..........................................................................................7
Timber frame installation..........................................................................................8
Vertical venting installation.....................................................................................10
Tests to be carried out by installer .........................................................................11
Servicing and maintenance ...................................................................................11
Parts list ................................................................................................................13
Gas control assembly ............................................................................................13
Flue termination (cowls) regulations .....................................................................15
Remote control operating guide............................................................................16
Optional marble hearth and/or margin set ............................................................19
Optional mantelpiece.............................................................................................20
Electrical diagram ..................................................................................................21
Real Flame contact information .............................................................................24
3

MODEL CAPTIVA 600 SERIAL NO. DATE OF MANUFACTURE
GAS TYPE APPROVAL: GSCS20081
NATURAL GAS @ 1.00 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.65 mm 26 Mj/hr
LPG @ 2.65 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.00 mm 26 Mj/hr
NATURAL GAS @ .40 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.65 mm 15 Mj/hr
LPG @ 0.95 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.00 mm 15 Mj/hr
MODEL CAPTIVA 900 SERIAL NO. DATE OF MANUFACTURE
GAS TYPE APPROVAL: GSCS20081
NATURAL GAS @ 1.00 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.85 mm 30 Mj/hr
LPG @ 2.65 kPa Test Pressure Point (High) Injector Size Gas Consumption
1.1 mm 30 Mj/hr
NATURAL GAS @ .40 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.85 mm 19 Mj/hr
LPG @ 1.00 kPa Test Pressure Point (Low) Injector Size Gas Consumption
1.1 mm 18 Mj/hr
4
DATA PLATE (Affixed to the base of the unit for reference to gas pressure & consumption)

CAPTIVA ZERO CLEARANCE MODEL
5
INTRODUCTION
The Real Flame “Captiva” is a log/coal or pebble effect space heater for use with Natural Gas and
Propane.
The Real Flame warranty will be voided by, and Real Flame disclaims any responsibility for the
following actions:
• Modification of the space heater and/or components including balanced flue assembly or
glass door.
• Use of any component part not manufactured or approved by Real Flame in combination
with this “Captiva” fireplace system.
• Installation other than as instructed in this manual.
CAUTIONS
• Due to its high operating temperature, the appliance should be located out of traffic and
away from furniture and draperies.
• Children and adults should be alerted to the hazards of the high surface temperature, which
could cause burns of clothing ignition.
• Young children should be carefully supervised when they are in the same room as the
appliance.
• Clothing or other flammable materials should not be placed on or near the appliance.
SELECTING YOUR APPLIANCE LOCATION
Your appliance may be installed in any location that is free of air conditioning ducts, electrical
wiring and plumbing. Safety, as well as efficiency of operation, must be considered when
selecting the heater location. Try to select a location that does not interfere with room traffic, has
adequate ventilation, and offers access for the Balanced Flue terminal installation. Refer to
AS5601-2004 for minimum clearances for Balanced Flue termination.
WARNING
When this appliance is installed directly on carpeting, tile or other combustible materials other
than wood flooring, the appliance should be installed on a metal or wood panel extending the full
width and depth of the appliance.

6
B
C
D
E
F
G
H
I
J
K
L
FRONT - 4 SIDED FRONT - 3 SIDED
B
A
C
DIMENSIONS
Captiva 600
ABCDEF GH
782 780 588 655 860 645 190 180
IJKL
385 140 85 120
Captiva 600 Trim
ABC
790 930 840

I
J
GH
F
C
D
B
K
L
M
E
FRONT - 4 SIDED FRONT - 3 SIDED
B
A
C
DIMENSIONS
Captiva 900
Captiva 900 Trim
ABC
790 930 840
ABCDEF GH
790 780 860 923 840 600 255 180
IJKLM
410 180 85 100 120
7

Zero Clearance cowl types
• The Captiva balanced flue space heater is a “Zero Clearance” type heater which comes
complete in a zero clearance casing.
• It can be installed with the flue terminating with a horizontal or vertical cowl to suit the
application.
MODEL A B C D E F G H J K L M
600 785 580 380 775 865 790 655 930 100 60 120 85
900 785 860 410 750 835 1020 920 930 100 90 120 60
Flue Size Inner Outer
600 100mm 180mm
900 100mm 180mm
Overall Dimensions (in mm)
A
Flange
Bottom of
3 sided
trim
B (Firebox)
F (Trim)
H (Trim)
840mm
(3 sided
trim)
G
(Flange)
C
C
J
K
L
M
250mm
190mm
Gas
Connection
Power
Connection
600mm
180mm
100mm
DE
Stand Offs
(x 12)
CAPTIVA ZERO CLEARANCE MODEL (continued)
Captiva Zero Clearance Timber Frame Installation
8
Vertical top
termination
Horizontal rear
termination

CAPTIVA ZERO CLEARANCE MODEL (continued)
Captiva Zero Clearance Timber Frame Installation (continued)
Floor 0 mm
Sides 50 mm
Top 100 mm
Flue Outer 25 mm
CLEARANCES FROM
COMBUSTIBLES
NOTE: If fire is to be installed off the floor with a 4 sided
trim, use the same A, B, C and D dimensions as shown with
framework included below fire to required height. Ensure
frame is suitable for fire weight.
Plasterboard to run beyond stud as shown,
and to go behind fixing flange on unit.
Min 50mm
clearance
NOTE
MODEL A B C D
600 885 680 475 1800
900 895 960 475 1800
Frameout Dimensions (in mm)
IMPORTANT
Install unit and
fluing before
plasterboard.
A
A
B
B
CC
D
(Recommended only)
From hearth
Approx 20mm for
hearth if required.
D
(Recommended only)
HEATER
9

CAPTIVA ZERO CLEARANCE MODEL (continued)
10
INSTALLATION OF VERTICAL VENTING
Vertical terminations must be installed with the following clearances:
• Minimum of 500 mm from the nearest part of the roof (Measurement is taken from the
bottom of the termination).
• Minimum of 1500 mm from any mechanical air inlet.
• Minimum of 500 mm from any building structure or obstruction facing the termination.
• Maximum vent height is 8.9 meters from the base of the unit.
• Minimum clearances 50mm from vent to all combustible materials must be maintained.
• 2 x 45° off sets allowed, must not exceed 25% of the height.
e.g. Typical vent installation of 8.9 meters from base of unit;
25% of 8.9 meters = 2.335 meters.
BALANCED FLUE TERMINATION LOCATION
This section is used to determine where your Balanced Flue termination will be located.:
• Flue terminations shall not be recessed in walls or sidings.
•EXTREMELY IMPORTANT: In heavy snow areas take extra care to prevent blocking flue
termination with snow removal equipment.
• Flue gases exiting flue terminals are very hot and must not be restricted to assure fireplace
combustion is not affected.
• Do not place, build any obstruction, plant any bushes or for any reason attempt to conceal
the flue termination. To do so will affect the operation of the fireplace and may be
hazardous.
• This unit must always vent directly to outdoors.
CAUTIONS AND REQUIREMENTS
All flueing must maintain a clearance of 50mm from combustible materials.
NOTE: It is imperative for satisfactory operation of the “Captiva” space heater that no flueing
components be modified in any way. All components have been manufactured to eliminate the
need for modification when properly selected and installed.
NOT TO SCALE
8.4 m 3 m
3 m 3 m
8 m
3 m
4.5 m
0.3 m

• Check unit for gas leaks.
• Ensure that both high and low pressures are set as per the appliance data plate. Refer Page
4 for adjustments and Test pressure points
• Turn the unit on to ensure it operates correctly.
• Instruct the customer on the use of the remote control. Refer to remote control operating
guide on pages 14, 15 and 16.
CAPTIVA ZERO CLEARANCE MODEL (continued)
11
Tests to be carried out by installer
SERVICING AND MAINTENANCE
To follow when servicing,
removing fan or changing
valve or control modules.
IMPORTANT: POWER MUST BE
ISOLATED PRIOR TO CARRYING
OUT THE SERVICE/MAINENANCE.
SERVICE/MAINENANCE ONLY TO
BE CARRIED OUT BY AN
AUTHORISED PERSON.
Figure (1) Remove bottom louvre door by
releasing spring loaded catch on left side.
Figure (3) Undo the door locating clips on
each side of the door.
Figure (5) Remove the screw holding back
plate in postion and remove plate.
Figure (2) Remove top louvres by removing
the screws on each side.
Figure (4) Pull door outwards at the bottom
and then lift the door up and remove from
channel.

12
SERVICING AND MAINTENANCE (continued)
Figure (7) Remove holding screws from each
side of burner.
Figure (6) Undo bulkhead/burner nut.
Figure (8) Remove sparker cover from front of
burner and then gently remove burner taking
care not to move the sparker/sensor.
Figure (9) Remove front protection mesh by
removing screws.
Figure (11) To remove control module firstly
remove the rectifier
Figure (10) To remove the remote control
module, remove screw from lid, remove lid
and disconnect wiring, the module can then
be removed.

13
After carrying out service or
replacing parts, reverse the
above processes to reinstate
the components.
Prior to lighting ensure there
are no gas leaks.
Figure (15) To remove the fan undo the wing
nuts on each side of the fan. the fan can then
be removed. to get the fan out the remote box
must be removed and the burner tube is to be
undone at the bulkhead.
Figure (14) Remove the burner to be nut
either from the bulkhead or the brass elbow.
the valve can then be removed.
Figure (13) Loosen the wing nuts of each side
of the valve which will allow the valve to slide
out.
Figure (12) Undo the two screws at the front
of the module, then remove the wiring
harness, the module can then be removed.
SERVICING AND MAINTENANCE (continued)

14
GAS CONTROL ASSEMBLY
Inlet Test
Pressure Point
Outet Test
Pressure Point
Adjustment
for High
Adjustment
for Low
Gas Outlet
Gas Inlet
Gas Control Valve Module Box
Remote Control Module
Sparkers Sensor
PARTS LIST
Remote Control

15
CAPTIVA FLUE TERMINATION (COWLS) REGULATIONS
Balanced Flue

16
REMOTE CONTROL OPERATING GUIDE
PLEASE REFER TO THE MILLENIUM 7000 SERIES MANUAL ON
OUR WEBSITE SHOULD YOU REQUIRE FURTHER DETAIL.
To assist service technicians who may not have access to this manual, the
following is an abbreviated operating procedure. This should be read
before servicing commences.
The Captiva 600 & 900 are controlled completely by the use of the remote control; this remote can
be used either as a manual operation or an auto operation.
• The remote thermostat uses radio frequency to transmit to the gas/fan controller.
• The remote thermostat has a LCD display
• The remote thermostat use 2 off “AA” batteries which should last for 12 months. (Depending
on quality of battery.) Batteries should be changed when smoke alarms are changed.
• The remote control and the controller are non-serviceable parts and if faulty should be
returned to Real Flame Pty Ltd for replacement.
Factory Set Features
• When turned on the fire will always start on the low setting and remain on low for 3 minutes,
it will then go to the high setting.
• The fan will automatically come on in the high mode after the fire has been operating for 3
minutes 20 seconds.
• When the fire shuts off on auto mode or is shut off in manual mode, the fan will continue to
operate for 3 minutes in the “High” mode.
• The fire can be operated in either “Auto” mode or “Manual” mode.
Setting the day and time
• Before changing settings the heater must be OFF. When in the OFF mode the only display
shown on the remote is the room temperature and the time.
• To set the time press <T>, the hour will flash, set the correct hour by using the <UP> and
<DOWN> button. When set, press <OK> to confirm.
• When the <OK> button is pushed the minutes will flash, again by using the <UP> and
<DOWN> buttons set the correct minutes and then push the <OK> button.
• When the <OK> button is pushed the day will flash, again by using the <UP> and
<DOWN> buttons set the correct day and then push the <OK> button.
• Your remote will now display the correct day and time.
To change settings
• The remote must be in the OFF mode to change settings. NOTE: Each of the 3 setting
modes must be completed within 2 seconds.
To change between Degrees C to Degrees F
• Press in sequence <P>, <T>, <T>, <A/M>
To restore factory setting
• Press in sequence <P>, <T>, <T>, <DOWN>

17
REMOTE CONTROL OPERATING GUIDE (continued)
Teaching RF code
• Ensure the power to the heater is turned off.
• Press in sequence <P>, <T>, <T>, <UP>
• The LCD diplay will show “CL” (Code Learn) for 2 seconds then return to the normal OFF
state display.
• During this time a special code will be transmitted by the RF thermostat to the control unit,
causing the control unit to learn its ID.
• CAUTION: The thermostat has already been programmed with a unique code. Do not
attempt to teach the RF thermostat ID code unless instructed by the manufacturer.
To program
• Press <P>
• “PD” will appear at the top of the display screen. And “MO” will flash.
• Press <OK>
• Time will flash and “P1” will appear in the screen.
• Set wake up time and press <OK> to confirm.
• Set temperature required and press <OK> to confirm.
• Repeat above steps for remaining “P2” (Away), “P3” (Coming Home) and “P4” (Sleep)
programs.
• Repeat all of the above for each day.
When setting the programs have the remote near the unit to ensure the remote can communicate
with the control (Located in the bottom of the heater.)
The Captiva will operate through the remote either in Manual Mode or Auto Mode, below is a
sample of each:
Example of Manual Operation
Set the thermostat to desired Set temperature e.g. 26°C.
• The flame will start on low, with the fan off.
• After 3 minutes, the flame changes to the High setting, if the temperature is 23.5°C or lower.
The fan will switch on High 3 minutes and 20 seconds after the flame is lit.
• As the temperature rises above 23.5°C, the modulating valve will decrease the gas level one
step every 0.5° above 23.5°. The fan will continue to operate on High.
• When the room temperature reaches 26.5°C, the modulating valve will operate at its lowest
setting. The fan will switch to Low speed.
• If the room temperature were to rise above 29°C,the flame will be extinguished. The fan will
run on for another 3 minutes on High before shutting down.
• If the room temperature then drops down to 26° or lower, the flame will again be lit, and
then the fan will begin after the flame-on delay.

18
REMOTE CONTROL OPERATING GUIDE (continued)
In Auto mode, the RF thermostat will control the flame and the fan according to the programmed
times and temperature. The flame can be programmed to turn on or off, or change the required
temperature.
The switch off and on sequence operate as per manual operation, detailed above.
Example of Auto Operation
Set the thermostat to Monday;
Turn off at 8.00 am and set temperature of 25°C;
Lower temperature at 9.00 am with set temperature at 15°C.
• At 8.00 am on Monday, the flame will start on Low, with fan off (if flame was already off)
• After 3 minutes, the flame changes to highest setting, if room temperature is 22.5° or lower.
The fan will switch on High after 3 minutes and 20 seconds after the flame was lit.
• As the temperature rises above 22.5°, the modulating valve will decrease the gas level one
step for every 0.5° above 22.5°. The fan will continue to operate on High.
• When the room temperature reaches 22.5°, the modulating valve will operate at its lowest
setting. The fan will switch to Low speed. The flame will remain lit as long as the room
temperature is 28° or lower.
• If the room temperature were to rise above 28°, the flame will be extinguished. The fan will
run for further 3 minutes on High before shutting down.
• If the room temperature then drops down to 25° or lower, the flame will again be lit, and the
fan will begin after the flame-on delay.
• At 9.00 am on Monday, the required room temperature is now only 15°C.
• If the room temperature is above 18°, then the flame will be extinguished, with the fan
operating for a further 3 minutes.
• If however the room temperature were to be below 18° for whatever reason, the flame would
remain on together with the fan. The level of the flame, or speed of the fan, will depend how
far below the 18° is the room temperature.
WARNING
When the RF thermostat is in the “Auto” mode and the room temperature drops below the
minimum temperature, the fire and fan will come on and operate until the room temperature is 3°
above the minimum and then turn off, therefore:
• The minimum temperature should be set at a temperature that is not likely to cause the fire
to continually turn on and off.
• If leaving the house for an extended period, the RF thermostat should be turned “OFF”.
• As long as the RF thermostat is in the “Auto” mode and the temperature goes below the
minimum set temperature, the fire will come on no matter what times are programmed into
the thermostat.
• If you are unsure of the operation of the RF thermostat, please contact the manufacturer.

Marble Margin Set Installation Procedure
OPTIONAL MARBLE HEARTH AND/OR MARGIN SET
1. Install Captiva with trim removed.
2. Install marble up to the fire flange. Use liquid nails to fix to wall. Marble should look like the
diagram below once it has been installed and before mantelpiece has been attached.
3. Refit trim over the marble.
Firebox
A
B
C
E
D
200mm
200mm
F
19
X
XX
XX
X
X
X
X X
X
X = Polished
= Only for boxed mantelpiece
NOTE: Do not use reconstituted
X X
MODEL A B C D E F
600 FLUSH 1190 200 820 200 375 1695
900 FLUSH 1340 180 820 180 375 1840
600 BOX 988 118 820 120 375 1695
900 BOX 1138 78 820 80 375 1840

OPTIONAL MANTELPIECE INSTALLATION
MODEL A B C D E F G
600 FLUSH 1695 1240 990 940 60 80 240
900 FLUSH 1840 1240 1140 900 60 80 240
600 BOX 1695 1240 750 820 20 320 430
900 BOX 1840 1240 980 820 20 320 430
MANTELPIECE DIMENSIONS
Captiva Flush
Captiva Boxed
D
B
G
C
A
E
200 x 200mm
marble block
Marble hearth
Marble
Mantel
F
20
Boxed mantel
Marble infill option
Trim
Trim
Firebox
Firebox
Plaster
Plaster