RealFlame PYROTECH SPACE HEATER Installation instructions

PYROTECH STANDARD®
INSTALLATION & OPERATING MANUAL
The Pyrotech Space Heater is approved to be installed into a masonry
fireplace or as a zero clearance firebox enclosed by a timber frame &
plastered. The Pyrotech is approved to operate on Natural Gas and
Propane (LPG) gases only. Approval Number 6877.
VERSION 20

WARRANTY
Provided your Real Flame gas fire is installed in strict accordance with our installation instructions, the
firebox is unconditionally guaranteed for ten years and all other parts for twelve months from date of
purchase.
This unconditional warranty covers parts and labour at our discretion taking into consideration normal
wear and tear and does not cover fires installed in outdoor settings.
INSTALLATION NOTICE
The installation of this appliance is only to be carried out by an authorised person in accordance
with the Manufacturer’s Instructions, local gas fitting regulations, AG601 installation code for gas
burning appliances and any other relevant statutory regulations.
In all cases the installation of this appliance shall meet the requirements as set out in
AS5601/AG601.
WARNING
The Pyrotech Standard has a primary safety glass fitted in front of the glass door. This safety glass is fitted
to this appliance to reduce the risk of injury from burns and at no time should this glass be permanently
removed.
For protection of young children or the infirm, a secondary guard is required.
NOTE: A slight smell may be apparent for the first few hours of use. This is due to the heat resistant
paint curing. It is recommended to open windows in the room for the first lighting of the fire. In some
instances a slight discolouration may occur inside the firebox. This is a normal condition and is not
covered by warranty.
2
IMPORTANT SAFETY NOTICE
DO NOT PLACE ARTICLES ON OR AGAINST THIS APPLIANCE.
DO NOT USE OR STORE FLAMMABLE MATERIAL NEAR THE APPLIANCE.
DO NOT SPRAY AEROSOLS IN THE VICINITY OF THIS APPLIANCE WHILST IT IS IN OPERATION.
DO NOT OPERATE WITH GLASS PANEL REMOVED FROM THIS APPLIANCE.
VENTILATION REQUIREMENTS
ADDITIONAL VENTILATION IS REQUIRED ONLY IF THE UNIT IS INSTALLED IN A ROOM OF LESS
THAN 10 CUBIC METRES IN SIZE - REFER AG601 CLAUSE 5,4,3,1.

CONTENTS
Contents...................................................................................................................3
Data Plate.................................................................................................................4
Inbuilt Model Dimensions/Installation Procedure ...................................................5
Zero Clearance Model Timber Frame Installation Procedure.................................8
Zero Clearance Model ............................................................................................9
Zero Clearance Model Assembly ..........................................................................10
Zero Clearance Model Dimensions/Installation Procedure ..................................11
Freestanding Model Dimensions...........................................................................12
Freestanding Model Installation Procedure/Clearances.......................................13
Lighting Procedure ................................................................................................14
Commissioning/Accessing Pilot ............................................................................15
Maintenance...........................................................................................................16
Troubleshooting .....................................................................................................17
Service – Fan .........................................................................................................18
Service – Igniter .....................................................................................................19
Service – Burner ....................................................................................................20
Parts Location/Parts Kit..........................................................................................21
Gas Control Assembly/Valve Description..............................................................22
Flue Termination Regulations ................................................................................23
Optional Marble Surround Installation Procedure ................................................25
Optional Mantelpiece Installation Procedure/Dimensions....................................26
Electrical Diagram..................................................................................................27
Real Flame Contact Information............................................................................28
3

MODEL: PYROTECH SPACE HEATER WEIGHT: 55 kg
INJ/SIZE MJ/H P.T.P.TYPE
2 x 1.83mm 30 0.90 kpa
2 x 0.90mm 24 2.54 kpa
NATURAL GAS
APPROVAL NUMBER SERIAL NUMBER DATE OF MANUFACTURE
6877
PROPANE
4
DATA PLATE

5
PYROTECH INBUILT MODEL
• Unit installed into an existing “working” fireplace requires an AGA approved 150mm gas cowl.
If the chimney does not draw properly, a 900mm length of flexi flue (supplied with unit) should
be fixed to the flue spigot on top of the heater. The flexi flue should be fixed in the vertical
position in a manner that does not allow the flue to fall or come away from the spigot.
• If the fireplace is not a working fireplace, then an approved 100mm flue system with 100mm
AGA approved gas cowl should be used. (Optional extra)
• If the flue is exposed or enclosed with combustible materials, an approved 100/150mm twin
skin flue is required. (Optional extra)
Pyrotech Inbuilt Installation Procedure
Check chimney for correct venting of fumes
Position unit centrally.
Connect to gas supply using 15mm copper union.
Connect to power supply.
Remove glass and assemble log or pebble set as shown (Figures 1 - 12).
TICK BOXES
Figure (1) Remove decorative fasteners from
four corners of shield glass panel.
Figure (2) Remove shield glass panel.
572mm
Gas Pipe
(Alternatives)
Electrical Cord
360mm
865mm
635mm
280mm
600mm
170mm
45mm
30mm
40mm
45mm
240mm
Trim
680mm
370mm

6
Pyrotech Inbuilt Installation Procedure (continued)
Figure (3) Remove nylon grommets and put
aside carefully.
Figure (4) Remove three spacer bolts, and
loosen bolt in bottom right corner.
Figure (5) Support front glass as shown, and
remove fourth spacer bolt. Remove
front glass.
Figure (6) Remove box containing logset, and
unpack. Place the large log at the
rear of the burner just in front of the 2
square tabs on the log support panel.
Re-installation of glass panels is reverse of
above. N.B: ensure that the roped edge of
the glass is fitted to the top.
Figure (7) Place the 20 coals on top of the
white ceramic blanket. Ensure front
row of coals are placed 10-12mm
away from the front grille.
Figure (9) Place the 2 straight logs as shown
Figure (8) Place the 2 ‘Y’ shaped logs as
shown, the larger on the left.
Position the ‘Y’ end of the logs
towards the front of the heater.
PYROTECH INBUILT MODEL
NOTE: Keep coals or pebbles clear
of burner rail.

7
The Pyrotech Space Heater (Natural Gas Only) is approved for use with Pebbles.
To install the Pebbles follow the installation instructions as per Figures 1 to 5 above, and then
proceed as follows (Figures 10 to 12).
Note: If a coals only configuration is being used, use the same set up as pebbles.
Pyrotech Inbuilt Installation Procedure (continued)
Figure (10) Install the metal angle at the rear of
the fireplace and place one row of
pebbles behind the burner rail.
Figure (11) Place pebbles between the first row
and the angled tray.
Figure (12) Place remaining pebbles up the
angle of the rear tray so as the tray
is hidden.
Replace the glass front to its original position.
Fit the trim to the front of the heater.
Light the unit following the procedure on page 14.
Install the 150mm AGA approved gas cowl where using the chimney to vent the fumes.
Test the unit for safe operation and show customer correct operating procedures.
Test for spillage.
Perform pressure test.
TICK BOXES
PYROTECH INBUILT MODEL

8
Pyrotech Zero Clearance Timber Frame Installation
Floor 0 mm
Sides 25 mm
Top 100 mm
Flue Outer 50 mm
CLEARANCES FROM
COMBUSTIBLES
NOTE: Note: If fire is to be installed off the floor with 4
sided trim, use same A, B, C and D dimensions as shown
with frame work included below fire to required height.
Plasterboard to run beyond stud as shown,
and to go behind fixing flange on unit.
Min 25mm
clearance
NOTE
PYROTECH ZERO CLEARANCE MODEL
IMPORTANT
Install unit and
fluing before
plasterboard.
A
A
B
B
CC
D
(Recommended only)
From hearth
Approx 20mm for
hearth if required.
D
(Recommended only)
HEATER
TRIM
Plaster to run
beyond stud
and behind trim

9
PYROTECH ZERO CLEARANCE MODEL
1. Position the Pyrotech firebox in the selected installation position in the room.
2. You will require the Zero Clearance Kit to suit, which is to be fitted to the main fire box as
shown on page 10.
No. Description Qty
1 Panel – Side Strip 2
2 Panel – Top Strip 1
3 Panel – Base 1
4 Panel – Side L/H 1
5 Panel – Side R/H 1
6 Panel – Rear (with cord protector around large hole) 1
7Panel–Top 1
8 Plastic Bag (Containing screws 35 off) 1
9 Cord Protector in place (154mm long) 1
ZERO CLEARANCE KIT COMPONENTS
FLUE KIT

10
1. Secure side strips (Item 1) to side brackets on
fire box using screws (2 off per side strip).
Remove 2 top screws in fire box and place top
strip (Item 2) into position and secure using 2
screws.
Place base panel (Item 3) under fire box.
2. Place LH side panel (Item 4) in behind lip of
base panel. Secure side panel to side strip and
base panel in 6 places.
Repeat for RH side panel (Item 5). Place rear
panel (Item 6) in behind folds on side panels and
base panel. Secure rear panel using screws
9 off.
3. Place top panel (Item 7) onto assembly. Ensure
all other panels sit behind folds on top panel.
Secure top panel 9 places around edge and 1
screw on the top in the centre passing through
hole in top strip as shown.
PYROTECH ZERO CLEARANCE MODEL
Fit Zero Clearance Kit to unit as shown below:
ITEM 2 ITEM 5
ITEM 6
ITEM 4
ITEM 1
ITEM 3
ITEM 7

11
Pyrotech Zero Clearance Installation Procedure
Connect to gas supply.
Connect to power supply
Install flue to 500mm minimum above roof line. (Min total flue run 3.6 m)
Plaster to unit with trim removed.
Install trim.
Assemble unit as per pages 5 - 7.
Test the unit for safe operation and show customer correct operating procedures.
TICK BOXES
PYROTECH ZERO CLEARANCE MODEL
610mm
400mm
280mm
865mm
635mm
675mm
See Inbuilt
model (page 5)
for hole details
Trim
On/Off
Switch
Fan
Switch

12
PYROTECH FREESTANDING MODEL
735mm
220mm
290mm
410mm
870mm
Ceiling Ring
Ceiling Ring
4 x 900m
Flue Lengths
Cowl
135mm
750mm 390mm
15mm
STANDARD FLUE KIT
Gas Pipe

13
Pyrotech Freestanding Installation Procedure
Position unit maintaining correct clearances from combustibles.
Connect to adequate gas supply.
Connect to adequate power supply.
Install flue kit maintaining minimum 25mm clearances from outer flue to combustibles.
Assemble as per pages 5 - 7.
Ensure clearances noted below are maintained.
A
B
B
B
C
C
TICK BOXES
PYROTECH FREESTANDING MODEL
Min 3.6 m
Min
2 x 900 mm
A50 mm
B50 mm
C500 mm
MINIMUM CLEARANCES
FROM COMBUSTIBLES

14
FOR YOUR SAFETY READ BEFORE LIGHTING
The appliance has a pilot which must be lit using the piezo ignition, when lighting the pilot follow
the instructions exactly.
Before lighting the appliance check for gas leaks.
Use only your hand to push in and turn the gas control knob, never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call a qualified service technician. Force of attempt
to repair may result in a fire or explosion.
If the controls have been underwater, immediately call a qualified service technician to inspect the
appliance and replace any part of the control system and fan that has been immersed in water.
LIGHTING INSTRUCTIONS
1. STOP! Read the safety information.
2. Push in gas control knob and turn to “PILOT”
3. NOTE: Control knob cannot be turned from “OFF” to “PILOT” unless the knob is pushed in
slightly. Do not force.
4. Light pilot burner following steps below.
5. When the control knob is set at pilot, push it all the way in and hold it in. Immediately light the
pilot using the piezo igniter. Red igniter button may need to be pressed rapidly several times.
Once the pilot has lit keep holding the control knob in for about 45 seconds. Release the
knob and it will “pop” back out, the pilot should remain lit. If pilot goes out repeat steps 1 to 5
6. Turn gas control knob to the “ON” position
7. Turn the switch on to ignite the main burner. The switch is located on the side of the surround
trim. See page 11. Select high or low fan with the fan switch which is located below the on/off
switch on the right hand side of the trim. (Note: The fan will turn on and off automatically via
temperature sensor in the fire box.) Time taken for the fan to turn on and off will vary
according to temperature. This feature eliminates the possibility of the Pyrotech blowing cold
air.
• After lighting the pilot, if the control knob does not “pop” out when released, stop and
immediately call your service technician.
• If the pilot will not stay lit after several tries turn the gas control knob to “OFF” and call your
service technician.
N.B: WHEN THE CONTROL KNOB IS TURNED TO THE “OFF” POSITION IT WILL TAKE
APPROXIMATELY 60 SECONDS FOR THE VALVE TO RELEASE AND ALLOW YOU TO MOVE
THE KNOB. DO NOT FORCE THE KNOB.
8. To adjust the heat output of your Pyrotech, simply turn the Hi/Lo control knob to the right of
the control knob.
LIGHTING PILOT AND MAIN BURNER
DO NOT CONNECT ANY EXTERNAL POWER TO THE VALVE.
The Pyrotech is fitted with a remote operated valve located in the cavity below the burner. The
valve is pre wired and completely self contained to generate its own power.
Before lighting the pilot make sure that the gas line is connected.
TO TURN OFF GAS TO APPLIANCE
A. Turn switch to “OFF” position.
B. Push in gas control knob slightly and turn to the off position.
OFF
Visit www.realflame.com.au
to view a video instruction.
PILOT
ON

15
TESTS TO BE CARRIED OUT BY INSTALLER
FAILURE PROCEDURE
A. The pilot is burning
B. Ensure that the wiring terminals on the gas valve are not loose.
C. Check that the inlet and working gas pressure are correctly set.
ACCESSING PILOT
If, when the control knob is turned to the “ON” position and the remote switch is turned to
the “ON” position, the fire fails to ignite, check the following. (Allow 1 minute for the main
burner to ignite once turned on.)
Figure (1) Remove the two glass panels, remove
the front panel, this is held in place by
two screws, one on each side.
Figure (2) Remove the two screws holding
the small bracket
• Remove Hi/Lo knob (1).
•Connect manometer to hi lo pressure point connection (3.)
•Via Hi/Lo knob (1), adjust hi pressure to N.G 0.9 OR LPG 2.54.
Do not exceed these settings.
•Replace Hi/Lo knob.(1) (Note: Lo pressure will automatically set when knob is replaced)
•Check that flame height adjusts when Hi/Lo is turned.(1)
•Check that there are no gas leaks from any of the fittings.
•Explain to the customer how to turn the unit on and off (refer to page 14)

16
Figure (3) Remove the small cover plate Figure (4) Remove the two screws holding
the pilot assembly to the burner.
MAINTENANCE
The appliance should be thoroughly inspected before initial use and at least annually by a
qualified service technician. If any abnormal condition is observed the home owner must contact
a qualified service technician.
IMPORTANT: TURN OFF GAS AND ELECTRICAL POWER BEFORE SERVICING THE
APPLIANCE.
MAINTENANCE SCHEDULE
Annually (Before Winter Season)
Maintenance Task
Inspection/Cleaning
burner, logs and
controls.
Accomplishing Person
Qualified Service
Technician
Procedure
Inspect valve and ensure that it is operating
correctly. Check piping for leaks. Vacuum
the control compartment, fireplace logs and
burner area.
Check Flame pattern
and flame heights.
Qualified Service
Technician
Ensure that the flame pattern is consistent
and not impinged by the logs.
Inspecting/Cleaning
Pilot and Burner
Qualified Service
Technician
Remove any surface build up on pilot and
burner assembly. Wipe the pilot nozzle,
ignitor/flame rod and hood. Ensure the pilot
flame engulfs the Thermocouple and
Thermopile.
ACCESSING PILOT (continued)

17
TROUBLESHOOTING THE MILLIVOLT GAS SYSTEM CONTROL
IMPORTANT
Valve system troubleshooting should only be carried out by a qualified service technician.
If supply cord is damaged or the unit needs repairing, it shall be repaired by the manufacturer or
its service agent or similarly qualified person in order to avoid a hazard.
Symptom
Spark ignitor will not
light pilot after
repeated triggering
of igniter button
Pilot will not stay lit
after carefully
following the
lighting instruction
Possible Cause
A. Defective ignitor
B. Defective or
misaligned electrode at
pilot (spark at electrode).
C. Gas supply pressure
errant.
D. Pilot orifice plugged.
A. Defective pilot
generator (thermocouple)
Corrective Action
Check for spark at electrode and pilot. If no spark and
electrode wire is properly connected, replace ignitor
Using a match, light the pilot. If pilot lights, turn off pilot
and trigger the igniter button again. If pilot lights, an
improper gas mixture caused the bad lighting and a longer
purge period is recommended. If pilot will not light - check
gap at electrode and pilot - should be 1/8” to have a strong
spark. If gap measures 1/8”, replace pilot.
Check inlet gas pressure. It should be :
• 0.90 kpa for Natural Gas
• 2.54 kpa for L.P.G.
Refer Data information plate.
Clean or replace pilot orifice.
Check pilot flame, it must impinge on thermocouple. Clean
and/or adjust pilot for maximum flame impingement on the
thermocouple. Ensure that the connection between the
valve and the thermocouple is tight and secure.
Pilot burning, no
gas to burner, valve
knob “ON”, Wall
switch “ON”
A. Wall switch or wires
defective.
Check wall switch and wires for proper connections.
Jumper wires across terminals at wall switch, if burner
comes on, replace defective wall switch. If okay, jumper
across wall switch wires at valve, if burner comes on wires
are faulty or connections are bad.
Frequent
pilot/burner outage
A. Pilot flame may be to
low or blowing (High)
causing the pilot/valve
safety to drop out.
Clean and/or adjust pilot flame for maximum flame
impingement on thermocouple.
B. Thermopile may not
be generating sufficient
millivoltage.
Check thermopile with millivolt meter. Take reading at
thermopile terminals of gas valve. Should read 325
millivolts minimum with optional wall switch “OFF”. Replace
faulty thermopile if reading is below specified minimum.
C. Blocked burner orifice. Check burner orifice for blockage and remove.

18
REMOVING FAN
Figure (1) Remove the bottom door panel
from the unit.
N.B. : Before removing the fan ensure that
all power to the fan has been turned off.
Figure (2) Remove the small screw holding
the mesh electrical safety panel.
Figure (3) Remove the safety panel
TROUBLESHOOTING FOR FAN OPERATION
Fan will not operate Ensure that fire had been operating for at least 20 minutes.
Ensure that snap disc is operating. To check this, remove the two wires from the snap
disc and bridge the wires. If the snap disc is faulty, the fan will now work.
If the fan still does not come on, the fan will need replacing.
Symptom Possible Cause and Corrective Action
IMPORTANT
The tests below are only to be carried out by an authorised service agent or electrician.

19
REMOVING FAN (continued)
Figure (5) Slide the fan to the right to
remove it from the holding bracket
of the left hand side of the fan.
Slowly remove the fan turning it
slightly to the right. Do not force
the fan.
Re-installation of the fan is the reverse of
above.
REMOVING IGNITOR
Figure (1) Prior to connecting the gas line to
the unit, the piezo ignitor needs to
be removed. Loosen the wing nut
that holds the ignitor in place and
slide it out.
Figure (2) When the gas has been
connected reinstate the ignitor.
Figure (4) Remove the wing nut on the right
hand side of the fan assembly.

20
REMOVING BURNER
Figure (1) Remove screw from plate at rear
of burner and remove plate.
When removing the burner, remove the glass
as per pages 5 & 6. Remove the pilot from
the burner as per page 15.
Figure (2) Unscrew burner tube at rear of
burner and lift burner out.