Regency Fireplace Products L390E-NG User guide

FPI FIREPLACE PRODUCTS INTERNATIONAL LTD. 6988 Venture St., Delta, BC Canada, V4G 1H4
918-982b
MODELS: L390E-NG / L390EB-NG Natural Gas L390E-LP / L390EB-LP Propane
HZI390E-NG / HZI390EB-NG Natural Gas HZI390E-LP / HZI390EB-LP Propane
WARNING:
Improper installation, adjustment, alteration, service or
maintenance can cause injury or property damage. Refer to
this manual. For assistance or additional information consult
an authorized installer, service agency or the gas supplier.
FOR YOUR SAFETY
Do not store or use gasoline or other flammable vapours and
liquids in the vicinity of this or any other appliance.
Installation and service must be performed by an authorized
installer, service agency or the gas supplier.
FOR YOUR SAFETY
What to do if you smell gas:
Do not try to light any appliance
Do not touch any electrical switch:
do not use any phone in your
building.
Immediately call your gas supplier
from a neighbour's phone. Follow
the gas supplier's instructions.
If you cannot reach your gas
supplier, call the fire department.

12/13//11
Owners &
Installation Manual
Tested by:
Installer

Homeowner:


2L390E / HZI390E Direct Vent Gas Insert









L390E / HZI390E Direct Vent Gas Insert 3
DIMENSIONS
29-5/8”
(752mm)
21-5/8”
(549mm)
12-1/8”
(308mm)
27-1/2”
(699mm)
26-1/8”
(664mm)
25-3/4”
(654mm)
39-7/8”
(1013mm)
24-1/8”
(613mm)
14-3/4”
(375mm)
17”
(432mm)
19-1/2”
(495mm)
20”
(508mm)
10-7/8”
(276mm)
3”
(76mm)
15-1/2”
(399mm)
2-1/4”
(57mm)
15-1/2”
(394mm)
I E
3” Air Inlet
(76mm)(
3” Exhaust
(76mm)

25-3/4” (654mm)
24” (610mm)
38-1/8” (968mm)
17-1/4” (438mm)
Dimensions w/Full Screen Doors
Dimensions w/4 sided Faceplate
39-15/16” (1014mm)
31-7/16”(797mm)
27-5/16”(694mm)
35-15/16” (911mm)

4L390E / HZI390E Direct Vent Gas Insert 4
TABLE OF CONTENTS
Optional Hearth Trim Installation .................................36
Optional screen installation .........................................37
Optional full screen door installation............................38

Operating Instructions ................................................39
Lighting Procedure ......................................................39
Shutdown Procedure ...................................................39
First Fire ......................................................................39
Automatic Convection Fan Operation.........................39
Normal Operating Sounds Of Gas Appliances ............40
Copy Of Lighting Instruction Plate ...............................40

Maintenance Instructions............................................41
Door Glass ..................................................................41
Pilot Adjustment ...........................................................42
General Vent Maintenance ..........................................42
Log Replacement ........................................................42
Glass Gasket ...............................................................42
Glass Burner Removal/Install ......................................43
Ceramic burner Removal / installation.........................44
Fan maintenance - with GTMF remote control ............45
Valve replacement .......................................................46

Main Assembly ............................................................48
Low prole faceplate ...................................................50

Warranty ......................................................................51

Unit dimensions .............................................................3

Copy of the Safety Label ...............................................5

MA Code - CO Detector.................................................7

Important Message ......................................................8
Before You Start ............................................................8
Important Message ......................................................9
For Your Safety ..............................................................9
Specications ................................................................9
Gas Pressure Testing ....................................................9
Installation Into a Fireplace Or Factory Built Fireplace ..9
Before You Start ............................................................9
Installation Checklist ....................................................10
Materials Required ......................................................10
Minimum Fireplace Dimensions ..................................10
Minimum Clearances to combustibles ......................... 11
Gas Connection ...........................................................12
Venting.........................................................................12
Flue / vent installation ..................................................13
Leveling leg adjustment ...............................................14
Air shutter Adjustment .................................................15
High Elevation .............................................................16
Gas Line Installation ....................................................16
Gas Pipe Pressure Testing ..........................................16
885 S.I.T. Valve Description .........................................16
Fan installation / removal.............................................17
Wiring Diagram ............................................................19
Proame Remote system GTM (L390E / HZI390E) ....19
AC power adaptor installation (for surere systems) ...20
Proame remote system GTMF with fan .....................21
Fan Wiring Diagram ....................................................22
Optional wall thermostat installation ............................23
Glass crystal / ceramic spa stone installation ..............24
Optional Pebbles / Glass Crystal Installation...............26
L390E /L390eb log set installation ..............................27
Standing pilot and heat exchange return .....................30
Brick panel installation .................................................31
Enamel panel installation.............................................32
Glass door removal / installation .................................33
3 sided low prole faceplate installation ......................34
4 sided low prole faceplate installation ......................35

L390E / HZI390E Direct Vent Gas Insert 5
SAFETY LABEL
This is a copy of the labels that accompany each L390E Gas Insert. We
have printed a copy of the contents here for your review.
NOTE: Regency units are constantly being improved. Check the
label on the unit and if there is a difference, the label on the unit is
the correct one.
NATURAL GAS FIREPLACE INSERT:
Factory Equipped For Altitude 0-4500ft. (0-1370m)
Min. supply pressure 5“ WC (1.25 kpa)
Low Setting Man. pressure 1.6" WC (0.41 kpa)
Max. Manifold pressure 3.5" WC (0.87 kpa)
Orifice size #35 DMS
Minimum input 22,000 Btu/h (6.45 )
Maximum input 31,000 Btu/h (9.09 kW)
kW
Min. supply pressure 11" WC (2.73 kpa)
Low Setting Man. pressure 6.4" WC (1.59 kpa)
Max. Manifold pressure 10" WC (2.48 kpa)
Orifice size #53 DMS
Minimum input 26,000 Btu/h (7.62 kW)
Maximum input 31,000 Btu/h (9.09 kW)
PROPANE GAS FIREPLACE INSERT:
Factory Equipped For Altitude 0-4500ft. (0-1370m)
MODEL L390E-NG
MODEL L390E-LP
Model/Modele:
L390E-NG
918-981
DO NOT REMOVE THIS LABEL /
NE PAS ENLEVER CETTE ETIQUETTE
Serial No. / No de serie
379
379
Duplicate Serial number
Listed:
Certified for/Certifi e pour: CANADA and U.S.A.
VENTED GAS FIREPLACE HEATER
/
Tested to:
4001172
FOYER AU GAZ À ÉVACUATION
é
CAN/CGA-2.17-M91(R2009)
ANSI Z21.88-2009/CSA 2.33-2009
VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. /
NE PAS UTILISER AVEC DUCOMBUSTIBLE SOLIDE.
FOYER AU
GAZ À ÉVACUATION -
Model/Modele:
-LP
L390E
É ÉQUIP A L'UISINE POUR GAZ PROPANE
MODEL L390E-LP
É ÉQUIP A L'UISINE POUR GAZ NATURAL
MODEL L390E-NG
Pression d'allimentation minimum
Pression la tubulure d' chappement basse
Pression la tubulure d' chappement lev e
Dimensions de l'orifice
D bit Calorifique minimum
D bit Calorifique maximum
à
à
é
é é é
é
é
Pression d'allimentation minimum
Pression la tubulure d' chappement basse
Pression la tubulure d' chappement lev e
Dimensions de l'orifice
D bit Calorifique minimum
D bit Calorifique maximum
à
à
é
é é é
é
é
Min. Hearth Width D 14” (356mm)
Min. Hearth Length E 40” (1016mm)
Max. Mantle Depth G 12" (305mm)
Mantel Clearances
Side wall A 6” (152mm)
Ceiling B 60” (1524mm)
Mantel C 24” (610mm)
Min. Alcove Width K 54" (1372mm)
Max. Alcove Depth L 36” (914mm)
FPI Fireplace Products International Ltd.,
Delta BC, CANADA MADE IN CANADA /FABRIQUE AU CANADA
Minimum Clearances to Combustibles
from Insert
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and
Propane Installation Code, CSA B149.1.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases unless a certified kit is used.
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured
(mobile) home where not prohibited by local codes. See owner's manual for details
WARNING. This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original
parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.
Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel
Gas Code ou CSA-B149.1 en vigueur.
AVERTISSEMENT : Ce foyer a été converti pour utilisation avec un foyer au gaz encastrable et ne peut être utiliser pour brûler du bois ou d'autres
combustibles solides à moins que toutes les pièces d'origine aient été remplacées et que le foyer ait été approuvé de nouveau par l'autorité compétente.
This vented gas fireplace heater is not for use with air filters. Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison
préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de
renseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est fournie.
Cet appareil n'est pas convertible pour une utilisation avec d'autres gaz, sauf si un kit certifié est utilisé.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison
préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de
renseignements.
Electrical supply / Électrique 115VAC, 2.5 A, 60Hz, Less than 10A Fan Part # 911-071
A
C
B
E
K
D
L
G
For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with
battery back up in the same room where the gas appliance is installed.

6L390E / HZI390E Direct Vent Gas Insert
SAFETY LABEL
This is a copy of the labels that accompany each HZI390E Gas Insert.
We have printed a copy of the contents here for your review.
NOTE: Regency units are constantly being improved. Check the
label on the unit and if there is a difference, the label on the unit is
the correct one.
NATURAL GAS FIREPLACE INSERT:
Factory Equipped For Altitude 0-4500ft. (0-1370m)
Min. supply pressure 5“ WC (1.25 kpa)
Low Setting Man. pressure 1.6" WC (0.41 kpa)
Max. Manifold pressure 3.5" WC (0.87 kpa)
Orifice size #35 DMS
Minimum input 22,000 Btu/h (6.45 )
Maximum input 31,000 Btu/h (9.09 kW)
kW
Min. supply pressure 11" WC (2.73 kpa)
Low Setting Man. pressure 6.4" WC (1.59 kpa)
Max. Manifold pressure 10" WC (2.48 kpa)
Orifice size #53 DMS
Minimum input 26,000 Btu/h (7.62 kW)
Maximum input 31,000 Btu/h (9.09 kW)
PROPANE GAS FIREPLACE INSERT:
Factory Equipped For Altitude 0-4500ft. (0-1370m)
MODEL HZI390E-NG
MODEL HZI390E-LP
Model/Modele:
HZI390E-NG
919-003
DO NOT REMOVE THIS LABEL /
NE PAS ENLEVER CETTE ETIQUETTE
Serial No. / No de serie
385
385
Duplicate Serial number
This appliance must be installed in accordance with local codes, if any; if none, follow the National Fuel Gas Code, ANSI Z223.1, or Natural Gas and
Propane Installation Code, CSA B149.1.
This appliance is only for use with the type of gas indicated on the rating plate.
This appliance is not convertible for use with other gases unless a certified kit is used.
This appliance is only for use with the type of gas indicated on the rating plate and may be installed in an aftermarket, permanently located, manufactured
(mobile) home where not prohibited by local codes. See owner's manual for details
WARNING.This fireplace has been converted for use with a gas fireplace insert only and cannot be used for burning wood or solid fuels unless all original
parts have been replaced, and the fireplace re-approved by the authority having jurisdiction.
Installer l'appareil selon les codes ou règlements locaux, ou, en l'absence de tels règlements, selon les codes d'installation ANSI Z223.1, National Fuel
Gas Code ou CSA-B149.1 en vigueur.
AVERTISSEMENT : Ce foyer a été converti pour utilisation avec un foyer au gaz encastrable et ne peut être utiliser pour brûler du bois ou d'autres
combustibles solides à moins que toutes les pièces d'origine aient été remplacées et que le foyer ait été approuvé de nouveau par l'autorité compétente.
For use with glass doors certified with the appliance only.
This vented gas fireplace heater is not for use with air filters. Ne pas utiliser de filtre à air avec ce foyer au gaz à évacuation.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison
préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de
renseignements. Cet appareil ne peut pas être utilisé avec d'autres gaz sauf si une trousse de conversion certifiée est fournie.
Cet appareil n'est pas convertible pour une utilisation avec d'autres gaz, sauf si un kit certifié est utilisé.
Cet appareil doit être utilize uniquement avec le type de gaz indiqué sur la plaque signalétique. Cet appareil peut être installé dans une maison
préfabriquée ou mobile (É.-U. seulement) installée à demeure si les règlements locaux le permettent. Voir la notice de l'utilisateur pour plus de
renseignements.
Pour utilisation uniquement avec les portes en verre certifiées avec l'appareil.
Listed:
Certified for/Certifi e pour: CANADA and U.S.A.
VENTED GAS FIREPLACE HEATER
/
Tested to:
4001172
FOYER AU GAZ À ÉVACUATION
é
CAN/CGA-2.17-M91(R2009)
ANSI Z21.88-2009/CSA 2.33-2009
VENTED GAS FIREPLACE HEATER - NOT FOR USE WITH SOLID FUELS. /
NE PAS UTILISER AVEC DUCOMBUSTIBLE SOLIDE.
FOYER AU
GAZ À ÉVACUATION -
Model/Modele:
-LP
HZI390E
É ÉQUIP A L'UISINE POUR GAZ PROPANE
MODEL HZI390E-LP
É ÉQUIP A L'UISINE POUR GAZ NATURAL
MODEL HZI390E-NG
Pression d'allimentation minimum
Pression la tubulure d' chappement basse
Pression la tubulure d' chappement lev e
Dimensions de l'orifice
D bit Calorifique minimum
D bit Calorifique maximum
à
à
é
é é é
é
é
Pression d'allimentation minimum
Pression la tubulure d' chappement basse
Pression la tubulure d' chappement lev e
Dimensions de l'orifice
D bit Calorifique minimum
D bit Calorifique maximum
à
à
é
é é é
é
é
Min. Hearth Width D 14” (356mm)
Min. Hearth Length E 40” (1016mm)
Max. Mantle Depth G 12" (305mm)
.
Mantel Clearances
Side wall A 6” (152mm)
Ceiling B 60" (1524mm)
Mantel C 24” (610mm)
Min. Alcove Width K 54" (1372mm)
Max. Alcove Depth L 36” (914mm)
FPI Fireplace Products International Ltd.,
Delta BC, CANADA
A
C
B
E
K
D
L
G
MADE IN CANADA /FABRIQUE AU CANADA
Minimum Clearances to Combustibles
from Insert
Electrical supply / Électrique 115VAC, 2.5 A, 60Hz, Less than 10A Fan Part # 911-071
A
C
B
E
K
D
L
G
For the State of Massachusetts, installation and repair must be done by a plumber or gasfitter licensed in the Commonwealth of
Massachusetts.
For the State of Massachusetts, flexible connectors shall not exceed 36 inches in length.
For the State of Massachusetts, the appliances individual manual shut-off must be a t-handle type valve.
The State of Massachusetts requires the installation of a carbon monoxide alarm in accordance with NFPA 720 and a CO alarm with
battery back up in the same room where the gas appliance is installed.

L390E / HZI390E Direct Vent Gas Insert 7
REQUIREMENTS
5.08: Modifications to NFPA-54, Chapter 10
(2) Revise 10.8.3 by adding the following additional requirements:
(a) For all side wall horizontally vented gas fueled equipment installed in every dwelling, building or structure used in whole or in part for
residential purposes, including those owned or operated by the Commonwealth and where the side wall exhaust vent termination is less than
seven (7) feet above finished grade in the area of the venting, including but not limited to decks and porches, the following requirements shall
be satisfied:
1. INSTALLATION OF CARBON MONOXIDE DETECTORS. At the time of installation of the side wall horizontal vented gas fueled
equipment, the installing plumber or gasfitter shall observe that a hard wired carbon monoxide detector with an alarm and battery back-up is
installed on the floor level where the gas equipment is to be installed. In addition, the installing plumber or gasfitter shall observe that a battery
operated or hard wired carbon monoxide detector with an alarm is installed on each additional level of the dwelling, building or structure
served by the side wall horizontal vented gas fueled equipment. It shall be the responsibility of the property owner to secure the services of
qualified licensed professionals for the installation of hard wired carbon monoxide detectors
a. In the event that the side wall horizontally vented gas fueled equipment is installed in a crawl space or an attic, the hard wired carbon
monoxide detector with alarm and battery back-up may be installed on the next adjacent floor level.
b. In the event that the requirements of this subdivision can not be met at the time of completion of installation, the owner shall have a period of
thirty (30) days to comply with the above requirements; provided, however, that during said thirty (30) day period, a battery operated carbon
monoxide detector with an alarm shall be installed.
2. APPROVED CARBON MONOXIDE DETECTORS. Each carbon monoxide detector as required in accordance with the above provisions
shall comply with NFPA 720 and be ANSI/UL 2034 listed and IAS certified.
3. SIGNAGE. A metal or plastic identification plate shall be permanently mounted to the exterior of the building at a minimum height of eight
(8) feet above grade directly in line with the exhaust vent terminal for the horizontally vented gas fueled heating appliance or equipment. The
sign shall read, in print size no less than one-half (1/2) inch in size, "GAS VENT DIRECTLY BELOW. KEEP CLEAR OF ALL
OBSTRUCTIONS".
4. INSPECTION. The state or local gas inspector of the side wall horizontally vented gas fueled equipment shall not approve the installation
unless, upon inspection, the inspector observes carbon monoxide detectors and signage installed in accordance with the provisions of 248 CMR
5.08(2)(a)1 through 4.
(b) EXEMPTIONS: The following equipment is exempt from 248 CMR 5.08(2)(a)1 through 4:
1. The equipment listed in Chapter 10 entitled "Equipment Not Required To Be Vented" in the most current edition of NFPA 54 as adopted by
the Board; and
2. Product Approved side wall horizontally vented gas fueled equipment installed in a room or structure separate from the dwelling, building or
structure used in whole or in part for residential purposes.
(c) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM PROVIDED. When the manufacturer of Product
Approved side wall horizontally vented gas equipment provides a venting system design or venting system components with the equipment, the
instructions provided by the manufacturer for installation of the equipment and the venting system shall include:
1. Detailed instructions for the installation of the venting system design or the venting system components; and
2. A complete parts list for the venting system design or venting system.
(d) MANUFACTURER REQUIREMENTS - GAS EQUIPMENT VENTING SYSTEM NOT PROVIDED. When the manufacturer of a
Product Approved side wall horizontally vented gas fueled equipment does not provide the parts for venting the flue gases, but identifies
"special venting systems", the following requirements shall be satisfied by the manufacturer:
1. The referenced "special venting system" instructions shall be included with the appliance or equipment installation instructions; and
2. The "special venting systems" shall be Product Approved by the Board, and the instructions for that system shall include a parts list and
detailed installation instructions.
(e) A copy of all installation instructions for all Product Approved side wall horizontally vented gas fueled equipment, all venting instructions,
all parts lists for venting instructions, and/or all venting design instructions shall remain with the appliance or equipment at the completion of
the installation.
MA Code - CO Detector
(for the State of Massachusetts only)

8L390E / HZI390E Direct Vent Gas Insert
INSTALLATION



The L390E / HZI390E Gas Inserts must be installed
in accordance with these instructions. Carefully read
all the instructions in this manual first. Consult the
"authority having jurisdiction" to determine the need
for a permit prior to starting the installation. It is the
responsibility of the installer to ensure this fireplace
is installed in compliance with manufacturers
instructions and all applicable codes.

Safe installation and operation of this appliance
requires common sense, however, we are required
by the Canadian Safety Standards and ANSI
Standards to make you aware of the following:
CLOTHING OR OTHER FLAMMABLE
MATERIAL SHOULD NOT BE PLACED
ON OR NEAR THE APPLIANCE.
CHILDREN AND ADULTS SHOULD BE
ALERTED TO THE HAZARDS OF HIGH
SURFACE TEMPERATURES, ESPE-
CIALLY THE FIREPLACE GLASS, AND
SHOULD STAY AWAY TO AVOID BURNS
OR CLOTHING IGNITION.
INSTALLATION AND REPAIR SHOULD
BE DONE BY AN AUTHORIZED
SERVICE PERSON. THE APPLIANCE
SHOULD BE INSPECTED BEFORE
USE AND AT LEAST ANNUALLY BY A
PROFESSIONAL SERVICE PERSON.
MORE FREQUENT CLEANING MAY
BE REQUIRED DUE TO EXCESSIVE
LINT FROM CARPETING, BEDDING
MATERIAL, ETC. IT IS IMPERATIVE THAT
CONTROL COMPARTMENTS, BURNERS
AND CIRCULATING AIR PASSAGEWAYS
OF THE APPLIANCE BE KEPT CLEAN.
DUE TO HIGH TEMPERATURES, THE
APPLIANCE SHOULD BE LOCATED
OUT OF TRAFFIC AND AWAY FROM
FURNITURE AND DRAPERIES.
WARNING: FAILURE TO INSTALL THIS
APPLIANCE CORRECTLY WILL VOID
YOUR WARRANTY AND MAY CAUSE A
SERIOUS HOUSE FIRE.
YOUNG CHILDREN SHOULD BE CARE-
FULLY SUPERVISED WHEN THEY ARE
IN THE SAME AREA AS THE APPLI-
ANCE. TODDLERS, YOUNG CHILDREN
AND OTHERS MAY BE SUSCEPTIBLE
TO ACCIDENTAL CONTACT BURNS. A
PHYSICAL BARRIERS IS RECOMMEND-
ED IF THERE ARE AT RISK INDIVIDUAL
IN THE HOUSE. TO RESTRICT ACCESS
TO A FIREPLACE OR STOVE, INSTALL
AN ADJUSTABLE SAFETY GATE TO
KEEP TODDLERS, YOUNG CHILDREN
AND OTHER AT RISK INDIVIDUALS OUT
OF THE ROOM AND AWAY FROM HOT
SURFACES.

L390E / HZI390E Direct Vent Gas Insert 9
INSTALLATION



The Regency Gas Insert must be installed in
accordance with these instructions. Carefully
read all the instructions in this manual first.
Consult the building authority having jurisdiction
to determine the need for a permit prior to starting
the installation.
NOTE: Failure to follow the instructions could
cause a malfunction of the heater which could
result in death, serious bodily injury, and/
or property damage. Failure to follow these
instructions may also void your fire insurance
and/or warranty.

This appliance requires air for proper combustion.
Always provide adequate combustion and
ventilation air. Follow instructions and
information in CAN/CGA B149 (in Canada) or
the National Fuel Gas Code ANSI Z223.1 (in the
USA), regarding requirements for combustion
and ventilation air.

At pressures over 1/2 psig, the pipe to the unit
must be disconnected.
Gas Input Capacity:
Natural Gas 31,000 Btu/h
Propane 31,000 Btu/h
Min. Input
(with Proflame GTM or GTMF remote)
Natural Gas 22,000 Btu/h
Propane 26,000 Btu/h
Fuels: Approved for use with both natural gas,
and propane. Approved as is for use at 0' to
4,500' (0-1370m).
Electrical: 120V A.C. system.
Circulation Fan: Variable speed, 140 CFM.
Log Set: Ceramic fibre, 6 per set - L390E
Glass Crystals: 7lbs of glass crystals - HZI390E
Vent System: 3" co-linear aluminum flex.
The efficiency rating of the appliance is a
product thermal efficiency rating determined
under continuous operating conditions and
was determined independent of any installed
system.


The appliance must be isolated from the gas
supply piping system by closing its individual
manual shut off valve during any pressure testing
of the gas supply piping system at test pressures
equal to or less than 1/2 psig. (3.45 kPa).





The L390E / HZI390E Gas Inserts have been
tested and approved to be vented into any
masonry fireplace or approved solid fuel burning
factory built fireplace that will allow the insert to
physically fit into the firebox. Refer to "Minimum
Fireplace Dimensions" section for minimum
fireplace clearances.
If the factory built fireplace* height is too low for
your Insert, you may remove the smoke baffle
plate, damper, refractory (firebricks), glass
doors, screen rails, screen mesh and log grates
from the factory built fireplace as long as these
items are saved and are reinstalled in the event
that the Insert is removed.
Smoke shelves, shields and baffles may be
removed if attached by mechanical fasteners.
If any part is removed it must not weaken the
structural integrity of the factory built fireplace.
NOTE: Any alterations made to the listed solid
fuel burning factory built fireplace may void the
listing of the fireplace.
*Check with your local inspector before
commencing with this installation.

Safe installation and operation of this appliance
requires common sense, however, we are
required by the Canadian Safety Standards
and ANSI Standards to make you aware of
the following:

1) The appliance installation must conform
with local codes or in the absence of local
codes, with CAN/CGA B149 (in Canada) or
the National Fuel Gas Code ANSI Z223.1 in
the U.S.A. This appliance should be installed
by a qualified gas fitter technician only.
2) Installation and repair should be done
by a qualified service person.
3) The appliance should be inspected before
use and at least annually by a professional
service person. More frequent cleaning
may be required due to excessive lint from
carpeting, bedding material, animal hair, etc.
It is imperative that control compartments,
burners and circulating air passageways of
the appliance be kept clean.
4) See general construction and assembly
instructions. This appliance may only be
installed in a vented, noncombustible
fireplace.
5) This appliance is Listed for bedroom
installations when used with a Listed Millivolt
Thermostat. Some areas may have further
requirements, check local codes before
installation.
6) Always connect this insert to a vent system
venting to the outside of the building
envelope. Never vent to another room or
inside a building. Make sure that the vent
is properly sized and is of adequate height
to provide the proper draft.
7) Inspect the venting system annually for
blockage and any signs of deterioration.
8) Any glass removed for servicing must be
replaced prior to operating the appliance.
9) To prevent injury, do not allow anyone who
is unfamiliar with the operation to use the
fireplace.
10) Due to high temperatures, the appliance
should be located out of high traffic areas
and away from furniture and draperies.
Children and adults should be alerted to
the hazards of high surface temperatures,
especially the fireplace glass and gold
trims, and should stay away to avoid burns
or clothing ignition. Young children should
be carefully supervised when they are in
the same room as the appliance. Clothing
or other flammable material should not be
placed on or near the appliance.
Emissions from burning wood or gas could
contain chemicals known to the State of
California to cause cancer, birth defects
or other reproductive harm.
Installer must mechanically attach the supplied
label to the inside of the firebox of the fireplace
into which the gas fireplace insert is installed.
"WARNING: This fireplace has been
converted for use with a gas fireplace insert
only and cannot be used for burning wood or
solid fuels unless all original parts have been
replaced, and the fireplace re-approved by the
authority having jurisdiction."

10 L390E / HZI390E Direct Vent Gas Insert
INSTALLATION
A
B
D
E
C

No electrical power supply is required for the gas
control to operate. A 120 Volt AC power cord is
hooked up to the fan(if installed). Plug the 3 wire
cord into a suitable receptacle. Do not cut the
ground terminal off under any circumstances.
When connected with 120 volts, the appliance must
be electrically grounded in accordance with local
codes, current version of CSA C22.1 (in Canada)
or in the absence of local codes, with the National
Electrical Code ANSI/NFPA 70-1987.


Before installing vent system ensure that the damper
plate is open and secure to prevent the damper plate
from falling down and crushing the liner.
The Regency Gas Insert is installed as listed.
1) Check all clearances to combustibles, (Refer to
sections "Minimum Fireplace Dimensions and
Clearances to Combustibles)
2) Make the gas connection. (Refer to section "Gas
Connection")
3) Install the two 3" flue liners (intake and exhaust)
to the sliding connector plate. (Refer to section
"Flue Liner Installation.")
4) Slide the unit half way into the fireplace.
5) Pull the vent connector plate through the tapered
brackets and fasten to the front plate. Refer to
section "Flue Liner Installation.")
6) Slide the unit fully into the fireplace. Level if
necessary.
7) Install 4-AA batteries into receiver or optional
AC power adaptor.
8) Test gas pressure (Refer to section "Gas Pipe
Pressure Testing"). Check aeration system
(Refer to section "Gas Insert Aeration System").
9) Install standard and optional features. Refer to
the following sections:
a. Brick Panels
b. Enamel Panels
c. Log Set
d. Glass Crystals
e. Spa stones
f. Low Profile Faceplate
g. Optional Screen
10) Final check: Before leaving this unit with the
customer, the installer must ensure that the
appliance is firing correctly. This includes:
 Clocking the appliance to ensure the correct
ring rate.
 Adjusting the primary air, if required, to
ensure that the ame does not carbon. See
"Gas Insert Aeration System" section.
 Ensuring that the appliance is venting
correctly.


The minimum fireplace clearances & dimensions
for the Regency gas insert are shown in the
following diagrams:
Max Lentil
Bar Depth
A
Height
B
Depth
C
Width
(rear)
D
Width
(front)
E
Low
Prole
Faceplate
10" 20" 15.5" 22" 30"

L390E / HZI390E Direct Vent Gas Insert 11
INSTALLATION
Diagram 1
Diagram3
Diagram 2
      



       
      


The clearances listed below are Minimum distances unless otherwise stated:
A major cause of fires is failure to maintain required clearances (air space) to combustible materials. It is of the greatest importance that this
decorative gas appliance be installed only in accordance with these instructions.
  
 6" / 152 mm From inside edge of faceplate / doors
 60" / 1524 mm From top of unit
 *12" / 305mm
15" / 381mm
From top of unit, or 32" from bottom of unit
From top of unit, or 35" from bottom of unit
 14" / 356mm
 40"/ 1016mm
 0 -12" / 305 mm @ 44" (1118mm) from bottom of unit
 54" / 1372 mm
 36" / 914 mm
 3-1/2"/ 89mm
NOTE: 40” (1016MM) wide x 14” (356mm) deep hearth is required, unless the unit is raised
6” (152.4 mm) off the floor surface.


A
C
B
E
K
D
L
G
M
Door
Opening
15" Min
From Top of
24
26
28
30
32
34
36
38
0
2
4
6
8
10
12
14
16
18
20
22
24
Allowable
Mantel Area
35"
From bottom
of unit
22
20
18
16
14
Door
Opening
12" Min
From Top of
24
26
28
30
32
34
36
38
0
2
4
6
8
10
12
14
16
18
20
22
24
Allowable
Mantel Area
32"
From bottom
of unit
22
20
18
16
14
12
MANTEL CLEARANCES WITHOUT DEFLECTOR MANTEL CLEARANCES WITH 3-1/2" DEFLECTOR
WARNING
Although this appliance passes safety
certification, the hearth in front of the fireplace
becomes very hot when the fireplace heats. Do
not use the hearth as a seat or shelf.

12 L390E / HZI390E Direct Vent Gas Insert
INSTALLATION






This appliance is designed to be attached to two
3" (76mm) co-linear aluminium flex running the full
length of the chimney. The flue length must be a
minimum length of 8 ' (2.44m) and a maximum of
35' (10.7m). See chart for minimum distances from
roof. Periodically check that the vent is unrestricted.
Masonry chimneys may take various contours which
the flexible liner will accommodate. However, keep
the flexible liner as straight as possible, avoid
unnecessary bending.


1) If the appliance is to be installed into an existing
chimney system, thoroughly clean the masonry
or factory built fireplace.
2) The appliance is provided with an opening on
the left hand side of the control compartment.
A 3/8" NPT gas supply pipe must be brought
near this inlet hole.
3) Locate the center point where the vent will pass
through the chimney above the appliance. Move
the appliance into the exact location where it is
to be installed. Ensure that the Insert is level.
4) Do not cut any sheet-metal parts of the fire-
place, in which the gas fireplace insert is to
be installed.
5) If the factory-built fireplace has no gas access
hole(s) provided, an access hole of 1-1/2"
(37.5mm) or less may be drilled though the
lower sides or bottom of the firebox in a
proper workmanship like manner. This access
hole must be plugged with a non-combustible
insulation after the gas supply line has been
installed. Alternate Approved Caps
46DVA-VC Vertical Termination Cap
46DVA-VCH High Wind Cap
46DVA-GK 3" Co-linear Adaptor with flashing
In areas of consistently high winds, we recommend
using the Simpson Dura-Vent System (46DVA-GK
adapter and 46DVA-VCH high-wind cap).
The Air Intake pipe must be attached to the inlet
air collar of the termination cap.





Air
Intake Exhaust
Flue
The Air Intake pipe must be attached to the inlet
air collar of the termination cap.
Part # Description
948-305 3" Flex - 35 ft.
946-529 Co-linear DV Vertical
Termination Cap

L390E / HZI390E Direct Vent Gas Insert 13
INSTALLATION
Intake Liner
Exhaust Liner
Gear Clamps
Vent Connectors
Flue Connector
Plate Gasket
Flue Connector
Plate Guides
Flue Connector
Slide Tool
Flue Connector
Screws
Flue Connector
Plate
Properly installed Flue
Connector Plate
Rear tabs fully engaged
Intake Liner
Exhaust Liner
Gear Clamps
Vent Connectors
Flue Connector
Plate Gasket
Flue Connector
Plate Guides
Flue Connector
Slide Tool
Flue Connector
Screws
Flue Connector
Plate
Properly installed Flue
Connector Plate
Rear tabs fully engaged
1) Detach the Flue Connector Plate from the unit by removing the
Connector Plate Screws and sliding the Flue Connector Plate forward
and off the unit.
NOTE: Flue Plate Connector Gasket
must not be damaged or removed.
Care must be taken to ensure that this
gasket remains intact to prevent flue
leakage.
5) When the Flue Connector Plate is close to the front of the unit, engage
the Flue Connector Screws and carefully tighten the Flue Connector
Plate the final amount.
** Make sure the Rear Tabs connect into their respective slots in the Flue
Connector Plate. Failure to do so will result in flue gas leakage and
degrade the operation of the unit ** (See diagram below of location.)
The Flue connection is complete when the Flue Connector Plate is fully
forward and the Rear Tabs are fully engaged.
6) Remove the Flue Connector Tool and store for future use.
2) Attach the Flue Liners onto the Flue Connector Plate using sealant and
gear clamps, then fasten with 3 screws.
See the section in this manual on Venting installation.
3) Position the unit in front of the fireplace opening, start the Flue Connec-
tor Plate into the Flue Connector Plate Guides.
Flue Connector Plate
Flue Connector Slide Tool
Connector plate screws
4) Use the Flue Connector Slide Tool to slowly pull the Flue Connector
Plate forward as you move the Insert rearward into the Fireplace Chase.

WARNING:
Failure to position the parts in accordance with these diagrams or failure
to use only parts specifically approved with this appliance may result in
property damage or personal injury.

14 L390E / HZI390E Direct Vent Gas Insert
INSTALLATION

The L390E / HZI390E inserts are equipped with 4 levelling legs that are
accessible while the appliance is in its final installation position. The unit
can be adjusted up to 2" (51mm). The faceplate must not be installed to
do this adjustment, if installed, remove faceplate.
Remove left and right side filler pieces.The rear levelling bolts are located
in the back corners of the firebox and can be adjusted using a 7/16"
wrench. Rotate the bolts clockwise to raise the rear of the firebox.
The front levelling bolts are adjusted before installing the faceplate.
Located on the left on right of the outer shell, they can also be adjusted
using a 7/16" deep socket with extension.
When the appliance is in position, adjust the bolts to level the appliance,
making sure that the appliance is also level and is sitting on all 4 bolts to
prevent rocking.
Leveling Legs Rear
Leveling Legs Front

L390E / HZI390E Direct Vent Gas Insert 15
INSTALLATION
Air Shutters are required to increase or decrease the amount of air that is
mixed with the fuel before combustion. This will have an affect on how well
the fuel combusts and how the flame physically appears.
Low primary air will leave a taller, yellower flame while higher primary air will
leave a lower, bluer flame.
This setting is largely for appearance, however, not enough primary air may
lead to carboning, sooting or a flame that reaches the top of the firebox.
Situations that may require more primary air are; units that are burning
propane, units installed at higher elevations or units that are run on high
most of the time.
The L390E / HZI390E is equipped with an air shutter that is accessible from
outside the firebox and can be adjusted during operation.
Aeration adjustments should only be made after the unit has been on for 30
minutes to 1 hour.
Slide the Air Shutter Lever towards you to increase the primary air setting.
Slide the Air Shutter away from you to decrease the primary air setting.
Below you will see a chart showing the minimum primary air settings.
These are set from the factory, but due to fuel conversions or installation
conditions, the air setting may need to be adjusted.
Close Open
Unit Fuel Type Min. Air Setting
L390E NG 3/16" (5mm)
L390E LP 1/4" (6mm)
HZI390E NG 3/16" (5mm)
HZI390E LP 1/4" (6mm)

Air Shutter
Burner Mounting
Bracket
Gas Orifice
Air Shutter Lever
Firebox cut-away
to show location
of the Air Shutter
1) Slide the Air Shutter Lever towards you to increase the primary air set-
ting.
2) Slide the Air Shutter away from you to decrease the primary air setting.
Below you will see a chart showing the minimum primary air settings.
CAUTION: Carbon will be produced if air shutter is closed too much.
Note: any damage due to carboning resulting from improperly setting
the aeration controls is NOT covered under warranty.
 

Push to close - Pull to open
Unit Front
Unit Back

16 L390E / HZI390E Direct Vent Gas Insert
INSTALLATION


The appliance must be isolated from the gas sup-
ply piping system by closing its individual manual
shut-off valve during any pressure testing of the
gas supply piping system at test pressures equal
to or less than 1/2 psig. (3.45 kPa). Disconnect
piping from valve at pressures over 1/2 psig.
The manifold pressure is controlled by a regulator
built into the gas control, and should be checked
at the pressure test point.
      



1) Make sure the valve is in the "OFF" position.
2) Loosen the "IN" and/or "OUT" pressure tap(s),
turning counterclockwise with a
1/8" wide flat screwdriver.
3) Attach manometer to "IN" and/or "OUT" pressure
tap(s) using a 5/16" ID hose.
4) Light the pilot and turn the valve to "ON" position.
5) The pressure check should be carried out with
the unit burning and the setting should be within
the limits specified on the safety label.
6) When finished reading manometer, turn off the
gas valve, disconnect the hose and tighten the
screw (clockwise) with a 1/8" flat screwdriver.
Note: Screw should be snug, but do not over
tighten.

This unit is approved for altitude 0 to 4500 ft. (CAN1
2.17-M91).


Since some municipalities have additional local
codes it is always best to consult with your local
authorities and the CAN/CGA B149 installation
code.
For USA installations follow local codes and/or the
current National Fuel Gas Code, ANSI Z223.1.
When using copper or flex connectors use only
approved fittings. Always provide a union so that
gas lines can be easily disconnected for servicing.
Flare nuts for copper lines and flex connectors are
usually considered to meet this requirement.
NOTE: A shutoff / dante valve should be sup-
plied in or near the unit (or as per local codes)
for ease of servicing this appliance.
IMPORTANT: Always check for gas leaks with
a soap and water solution or gas leak detector.
Do not use open flame for leak testing.


Min. Supply Pressure 5" WC (1.25 kpa)
Manifold Pressure 3.5" WC (0.87 kpa)
Orice Size #35 DMS
Maximum Input 31,000 Btu/h
(9.09 kW)


Min. Supply Pressure 11" WC (2.73 kpa)
Manifold Pressure 10" WC (2.49 kpa)
Orice Size #53 DMS
Maximum Input 31,000 Btu/h
(9.09 kW)
 


Incorrect flame pattern will have small, probably
yellow flames, not coming into proper contact
with the rear burner or flame sensor.
Burner
Flame Sensor
Pilot Ignitor


1) 6 Stage flame adjustment
2) Pilot adjustment
3) Outlet Pressure Tap
4) Inlet Pressure Tap
5) Pilot Outlet
6) Main Gas Outlet
7) Main Gas Inlet
1
2
3
4
6
5
7

L390E / HZI390E Direct Vent Gas Insert 17
INSTALLATION

919-019 05/10/11
1
L390E / HZI390E
OPTIONAL FAN (PART 3 396-917) INSTALLATION (L390E / HZI390E ONLY)
1) Remove 7 screws and loosen 5 screws along the bottom to remove fan
access panel -see Diagram 1a
Remove 4 screws to remove side access panel - see Diagram 1b
4) Install the thermodisc by sliding it into the bracket as shown below in
Diagram 4.
5) Thermodisc should be installed with red wires front and back as shown
below in Diagram 5.
Diagram 1b
Diagram 1a
Diagram 4
Diagram 5
Before you begin:
Shut off the gas supply to the unit.
Disconnect all electrical supply to the unit.
Always let the appliance cool to room temperature before servicing.
Thermodisc
Note: Instructions on installation are only required if fan was not installed
with L390E or HZI390e only. To access the side and rear access pan-
els both the gas and venting (see vent/fl ue installation in this manual)
will need to be disconnected for proper removal. There is no access
to the blower from the front of this appliance.
2) Position gasket between fan and back access panel as shown below in
Diagram 2.
3) Secure fan and gasket to back access panel with 3 screws in locations
shown below in Diagram 3.
Diagram 2
Diagram 3
6) Install a grommet where the wires pass through the side access panel.
Grommet
Diagram 6
7) Connect the wires from the wire harness to the fan terminals (see
Diagram 7a)and connect the other end to the wires of the fan control bo
x
(see Diagram 7b).
See wiring diagram on next page.
Fan Terminals
Fan Control Box
Diagram 7b
Diagram 7a
= Remove
= Loosen

18 L390E / HZI390E Direct Vent Gas Insert
INSTALLATION
919-019 05/10/11
2
L390E / HZI390E
10) Install fan control box through the backing plate of the faceplate (see
installation instructions in this manual to install on unit.
Secure the knob
in the front of the faceplate with a washer and a bolt.
WARNING
Electrical Grounding Instructions
This appliance is equipped with a three-prong (grounding) plug
for your protection against shock hazard and should be plugged
directly into a properly grounded three-prong receptacle. Do not
cut or remove the grounding prong from this plug.
11) Install the knob cover over the knob.
12) Reverse Step 1.
13) Attach power cord to side of faceplate with grommet.
Diagram 10
Diagram 11 Side of faceplate
9) Bundle wires together and secure to the unit with a wire clip, one at the
base of the side access and one on the back of the fan access panel.
Diagram 9a
Diagram 9b
Back panel
Clip
Side Access
Clip
8) Secure the green ground wire to the ground lug on the unit, just left of the
thermodisc location - see Diagram 8 below.
Ground wire
Thermodisc
Diagram 8
Note: Ensure that the two wires that go to the fan control box go through
the grommet installed in Step 6.
Ground Green
Neutral
Live
Black Red
Fan Thermodisc
(normallyopen)
Ground
ON OFF
FanSpeed
Controller
120V AC
60Hz
Fan
Black
Black
Red
Black

L390E / HZI390E Direct Vent Gas Insert 19
INSTALLATION

This heater does not require a 120V A.C. supply for operation. In case of a power failure, the burner switch and the optional remote control/thermostat will
continue to operate. However, a 120V A.C. power supply is needed for the fan/blower operation.
(Do not cut the ground terminal off under any circumstances.)
Proflame System
Configuration
886 GTMF
Wire Diagram
0.880.001
Proflame System
Configuration
885 ON/OFF
Illustrated wire diagram
0.584.907

SureFire™ Switch

     



GTM REMOTE SYSTEM - IMPORTANT: The AA batteries in the receiver operate the unit. If the batteries become weak, they will need
to be replaced with quality AA alkaline batteries. The unit will not operate without AA batteries.
Thermostat
(Optional)
See optional wall thermostat
installation in this manual.

20 L390E / HZI390E Direct Vent Gas Insert
INSTALLATION
AC POWER ADAPTOR INSTALLATION (FOR SUREFIRE SYSTEMS)
An optional AC power adaptor may be installed as a constant power source for the SureFire system.
IMPORTANT: Recommend removing the 4-AA batteries in the SureFire receiver.
This will avoid battery leakage and power drainage. 4-AA Battery pack may be re-installed into receiver during power outages.
NOTE: For all Gas Fireplaces 120 volt power must be brought to the receptacle box inside the bottom of the rebox (provided with the unit).
All Freestanding Gas Stoves & Gas Inserts will need a receptacle box located outside / near the unit
so that the AC Power Adaptor can be plugged in.
INSTALL AC ADAPTOR WITH SUREFIRE WALL RECEIVER SWITCH ONLY - (WITHOUT REMOTE)
INSTALL AC ADAPTOR WITH SUREFIRE PROFLAME GT / GTM REMOTE
1) Locate “DC Supply” tag on wire harness. For location in unit
see remote installation page in owners manual.
919-063 08/15/2011
2) Connect the male end from AC adaptor to the female end
tagged “DC Supply” on wiring harness in unit.
2) Locate FCM - COM connector on the Remote wire harness -
see manual for location in unit.
3) Plug in wire adaptor to FCM - COM connector - be careful not
to damage ends. This only ts one way.
3) Plug AC adaptor into 120V wall outlet (or into 120V receptacle if
installed inside the gas replace rebox).
4) Neatly tuck any loose AC Power Adaptor wires neatly underneath /
inside the appliance.
Note: Ensure that wires do not touch the underside of the rebox
(keep wires away from the heat as much as possible).
FCM - COMAC adaptor
wire adaptor
1) Connect the male end of the AC adaptor to the female end of the
wire adaptor (supplied with AC adaptor) together as shown .
AC adaptor
Wire adaptor
FCM - COM
4) Plug AC adaptor into 120V wall outlet (or into 120V receptacle if
installed inside the gas replace rebox).
5) Neatly tuck any loose AC Power Adaptor wires neatly underneath /
inside the appliance.
Note: Ensure that wires do not touch the underside of the rebox
(keep wires away from the heat as much as possible).
1
