Regency Fireplace Products V18M2-NG/LP Operating instructions

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
INSTALLATION AND OPERATIONS GUIDE FOR
REGENCY SYSTEMS
Regency logs are made of cement refractory material re-enforced with steel fibers. Each of the logs are hand painted and hand finished to
recreate the most realistic logs available on the market. The gas burner system is designed to recreate and burn like a real wood burning
fireplace with a natural looking flame. With this in mind, the gas log sets MUST be burned in a fully vented, non-combustible fireplace with
the DAMPER COMPLETELY OPEN and the chimney free of any obstruction or restrictions. The fireplace must be designed and approved to burn
wood.
The realistic flame produced by Regency burners produce carbon monoxide and soot. Under standard conditions these byproducts are
exhausted up the chimney. IF the fumes or soot from the burning gas are evident in the room when the damper is fully open it indicates that
the fireplace draft is defective. IF this happens DO NOT operate your gas logs until the fireplace draft is corrected, call a service technician to
fix the problem.
Installation and service must be provided by a qualified installer, service agency or
gas supplier
WARNING: If the information in this manual
is not followed exactly, a fire or explosion
may result, causing property damage,
personal injury or loss of life
-Do not store or use gasoline or other
flammable vapors and liquids in the
vicinity of this or any application
WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance
•Do not touch any electrical switch;
do not use any phone in the building
•Immediately call the gas supplier
from a neighbor’s phone. Follow the
gas supplier’s instructions
•If you cannot reach the gas supplier,
call the fire department.
-
Installation and service must be
performed by a qualified installer,
service agency or the gas supplier
Regency log sets are to be installed only in a solid-fuel
burning fireplace with working flue and construction of
noncombustible material. The installation including
provisions for combustion and ventilation air must conform
with the National Fuel Gas Code, ANSI Z223.1/NFPA 54, or the
CSA B149.1 Natural Gas and Propane Installation Code, and
applicable local building codes.
A damper clamp is included to maintain the minimum
permanent vent opening and to prevent full closure of the
damper blade. The chimney damper must be fully opened
when burning the log set. The log set is designed to burn with
a yellow flame, thus adequate ventilation is absolutely
necessary.
To comply with certifications, listings, and building code
acceptances, and for safe operation and proper performance
of this log set, use only Regency parts and accessories. Use of
other controls, parts, and accessories that are not designed
for use with Regency log set is prohibited and will void all the
warranties, certifications, listings and building code
approvals, and may cause property damage, personal injury
or loss of life.
WARRANTY
Regency burners and logs carry a limited lifetime
warranty against breakage and defects to the
original purchaser. ALL Regency
valves, pilot
assemblies and electrical components carry a 2-
year warranty as long as installed indoors and
installed by a licensed professional. Further
warranty information can be found in the
warranty section of this guide.
INSTALLER: Leave this manual with the log set
CONSUMER: Retain this manual for future reference.
Report # F23-191
Millivolt:
V18M2-NG/LP
V24M3-NG/LP
V30M3-NG/LP
Electronic Ignition:
V18E2-NG/LP
V24E3-NG/LP
V30E3-NG/LP
Designed Certified to Vented Decorative
Appliance ANSI Z21.60-2017/CSA 2.26-2017
CGA 2.17-2017
Gas-Fired Appliances for use at High Altitudes
Approved for high altitudes up to 4500ft
(1300m) in Canada
920-675

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
TABLE OF CONTENTS
SERIAL # DECAL - ELECTRONIC IGNITION WITH DEXEN VALVE & MILLIVOLT WITH ROBERTSHAW GAS
VALVE .................................................................................................................................................. 3
IMPORTANT INFORMATION................................................................................................................. 4
MINIMUM CHIMNEY HEIGHT AND FLUE OPENING ............................................................................... 6
IMPORTANT INFORMATION................................................................................................................. 7
SPECIFICATIONS................................................................................................................................... 8
INSTALLATION ..................................................................................................................................... 9
MANUAL ON/OFF REMOTE CONTROL WITH TIMER INSTALLATION AND OPERATING INSTRUCTIONS . 13
WIRING DIAGRAM – MILLIVOLT ......................................................................................................... 19
ROBERTSHAW MILLIVOLT – PROCEDURE FOR LIGHTING OR RELIGHTING ........................................... 20
ROBERTSHAW MILLIVOLT – LIGHTING INSTRUCTIONS........................................................................ 21
CONVERTING ROBERTSHAW MILLIVOLT 2/3 BURNER FROM NG TO LP............................................... 22
ROBERTSHAW MILLIVOLT – SERVICE INSTRUCTIONS .......................................................................... 26
DEXEN ELECTRONIC IGNITION INSTALLATION WIRING DIAGRAM – BATTERY POWERED .................... 27
DEXEN ELECTRONIC IGNITION BATTERY LIGHTING INSTRUCTIONS ..................................................... 28
INSTALLATION ................................................................................................................................... 33
BURNER PARTS LIST ........................................................................................................................... 36
ROBERTSHAW MILLIVOLT – TROUBLESHOOTING ............................................................................... 37
DEXEN ELECTRONIC IGNITION TROUBLESHOOTING............................................................................ 38
TROUBLESHOOTING (Continued): SMOKING/SOOTING/CARBONING OF LOGS................................... 39
GAS MAINTENANCE – RECOMMENDED ANNUAL ROUTINE ................................................................ 40
VENTED LOGS PART ........................................................................................................................... 41
VENTED BURNER PART NUMBERS...................................................................................................... 50
VENTED LP CONVERSION KIT PART NUMBERS.................................................................................... 50
VENTED GAS LOG SET PART NUMBERS............................................................................................... 50
ROBERTSHAW VALVE PARTS LIST....................................................................................................... 51
DEXEN VALVE PARTS LIST................................................................................................................... 54
INDOOR GAS BURNER WARRANTY..................................................................................................... 57

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
SERIAL # DECAL FOR BOTH ELECTRONIC IGNITION WITH DEXEN VALVE &
MILLIVOLT WITH ROBERTSHAW GAS VALVE
This is a copy of the label that normally accompanies this gas burner. We have printed a copy of the contents here
for your review. The safety label is located near the gas burner. The serial # will be a total of 9 digits. The first 3 digits
(as noted below) represent the model of the gas burner.
NOTE: Regency® units are constantly being improved. Check the label on the unit and if there is a difference, the
label on the unit is the correct one.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
IMPORTANT INFORMATION
WARNING: This appliance assembly contains burner orifices specifically for the input gas specified on the burner
and box, as well as the Btu rating specified in this manual. Modifying or failure to use the factory orifice may cause
property damage, personal injury or loss of life.
Read these instructions completely before installing and using Regency system.
1. Gas type will be indicated on the burner and the box. Do not use a natural gas burner with propane or a propane
burner with natural gas.
2. The installation, provisions for combustion, and ventilation air must conform to the National Fuel Gas Code,
ANSI Z223.1/NFPA54, or the CSA B 149.1, National Gas and Propane Installation Code.
3. For warranty to be valid gas log sets must be installed by a NFI certified or another qualified professional
installer.
4. This appliance must be installed only in a solid-fuel burning fireplace with a working flue and constructed of
non-combustible materials. Solid fuels are not to be burned in a fireplace where a decorative appliance has been
installed.
5. A permanent free opening must be provided by either the fireplace chimney or chimney damper to vent carbon
monoxide and other flue gases. Any chimney damper must be fixed in a manner, which will maintain the
permanent free opening at all times. Use the table at the bottom of this page to determine the minimum
permanent free opening based on chimney height and the appliance Btu rating.
6. A fireplace screen must be in place when the appliance is operating and, unless other provisions for combustion
air are provided, the screen shall have an opening(s) for introduction of combustion air. With use of glass doors,
doors must be open while the appliance is burning to assure proper ventilation.
7. The minimum inlet supply pressure for the purpose of input adjustment is 5.0 inches (natural gas) 8.0 inches
(propane) in water column. The maximum inlet supply pressure is 10.5 inches (natural gas) 13.0 inches (propane)
in water column.
8. The appliance and its individual shut-off valve must be disconnected from the gas supply piping system during
any pressure testing of that system at test pressures in excess of ½ psig (3.5kPa). The appliance must be isolated
from the gas supply piping system by closing its individual manual valve during pressure testing equal to or less
than ½ psig (3.5kPa).
9. The appliance area is to be clear and free from combustible materials, gasoline and other flammable vapors and
liquids.
10. Do not use this appliance if any part has been under water. Immediately call a qualified service technician to
inspect the appliance and to replace any gas control which has been under water.
11. This appliance has been certified for indoor use only.
12. Burning Regency Gas Logs for any length of time will cause the logs to soot. Soot is caused by incomplete
combustion of the gas leaving behind a dark dense material. Soot will also accumulate on the logs if the logs
are not placed in the proper position according to the log placement diagrams. Adequate spacing between
any of the logs is NECESSARY and MUST be maintained. Ensure all media that is supplied with this appliance
is also used. To clean off soot use an old toothbrush and gently rub away the soot.
CAUTION: BURN HAZARD. The logs will remain hot for quite some time once the gas burner has been shut off after
use. If you need to reposition any of the logs to maintain proper layout, use only heat resistant gloves or allow
log set adequate time to cool off prior to handling.
13. When installing into a solid wood burning fireplace, the chimney flue, damper & firebox must be thoroughly
cleaned of soot, creosote ashes and any other debris prior to installation. This must also be inspected by a
qualified chimney sweep to ensure that the chimney is in good working order.
IMPORTANT - CO Detectors:
Make sure your home has a working CO detector, especially near any bedrooms. We recommend having a CO
detector in the same room as the gas burner for additional safety. Location of both detectors should be chosen
wisely to avoid false alarms.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
IMPORTANT
For safe operation and proper performance of this product and to comply with certification, listings, and
building code acceptances, use ONLY Regency controls, parts & accessories that have been specifically listed or
certified for use with this burner system. Use of other controls, parts, or accessories is prohibited and will void
all warranties, certifications, listings and building code approvals, and may cause property damage, personal
injury, and loss of life.
For all valves, the air MUST be purged from the gas line before the pilot will light and burn properly. The time
needed to purge will depend on the length of the gas line to the unit and the amount of time since the unit or
gas line was last used. It may take several minutes before all the air is purged and the pilot will light and burn
properly. Follow the LIGHTING INSTRUCTIONS section in this manual.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
MINIMUM CHIMNEY HEIGHT AND FLUE OPENING

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
IMPORTANT INFORMATION

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
SPECIFICATIONS
SPECIFICATIONS
MINIMUM FIREPLACE OPENINGS
SIZE
18”
24”
30”
Width (Front)
30”
36”
42”
Width (Rear)
18”
24”
30”
Height
14”
14”
14”
Depth
12”
12”
14”
BTU RATINGS
2 BURNER
3 BURNER
NATURAL GAS
PROPANE
NATURAL GAS
PROPANE
18”
52,000
49,000
N/A
N/A
24”
N/A
N/A
74,000
64,000
30”
N/A
N/A
102,000
91,000
MANIFOLD PRESSURES
NATURAL GAS
Manifold Pressure: 3.5” w.c.
Minimum Supply Pressure: 4.5” w.c.
Maximum Supply Pressure: 13” w.c.
PROPANE
Manifold Pressure: 10” w.c.
Minimum Supply Pressure: 11” w.c.
Maximum Supply Pressure: 14”* w.c.
NOTE: A shutoff/Dante valve should be supplied in or near the unit (or as per local codes) for
ease of servicing this appliance.
IMPORTANT: Always check for gas leaks with a soap and water solution or gas leak detector.
Do not use open flame for leak testing.
Gas fittings
Robertshaw Millivolt Valve
½" flex hose with 1/2" flare fitting coming from flex hose. The fitting in the valve is a flared 90 degree
elbow. The burner comes with a ½" x 12" flex hose attached to the 90 degree elbow.
Dexen Electronic ignition valve
½” flex hose with 1/2" flare fitting coming from flex hose. The fitting in the valve is a flared
90 degree elbow. The burner comes with a ½” x 12” flex hose attached to the 90 degree elbow.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
INSTALLATION
Installation Safety Information
1. Carefully inspect the burner and log cartons for shipping damages. If any parts are
missing/damaged, call your dealer. Do not attempt to install the appliance unless all parts
are in good condition.
2. Correct installation of the ceramic refractory log sets and proper placement and installation
of the burner assembly, including ember placement and lava rock placement, are imperative
to safe operation of your set. Problems WILL occur if all items are not properly installed.
Reference the INSTALLATION section, LOG PLACEMENT.
3. When installing in a wood-burning fireplace, center the appliance in the fireplace while
making certain that no part of the assembly protrudes (forward) beyond the fireplace face.
DO NOT PUSH THE UNIT ALL THE WAY TO THE BACK.
4. If you use lava rock or glass, for decorative use, do not allow these accessories into or onto
any part of the burner or logs. Lava rock or glass used to accessorize the vented burner,
should only be placed on the floor of the fireplace, in front of and to the sides of the burner,
but away from the controls.
5. DO NOT PLACE logs or accessories, such as vermiculite or other foreign items on this
appliance. These items will cause improper burning, sooting, and/or high levels of carbon
monoxide.
6. Connecting directly to an unregulated LP tank can cause an explosion.
7. Special care is required if you are installing the unit into a SUNKEN FIREPLACE. You must
raise the fireplace floor to allow access to gas controls. This will ensure adequate airflow and
guard against sooting. Raise the fireplace floor using noncombustible materials.
Fireplace Floor Requirements
DO NOT install this burner system if the fireplace hearth is recessed. The fireplace floor must be
at the same level as or larger than the fireplace front opening. An ash lip or recess may not
exceed ¾”. See Figure 18 below.
Note: If glass doors are used, the fireplace floor must not be blocked by the door frame; the frame
must have openings to allow for fresh air circulation during combustion.
WARNING: Failure to position internal parts in accordance with the installation diagrams or failure
to use only parts specifically approved with this vented burner system may result in property damage
or personal injury.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
Installing the Burner Unit
REFER TO THE PARTS LIST WHEN FOLLOWING THESE INSTRUCTIONS. The 18/24/30”
burner models are shown in the illustrations and may not be exactly as shown but depicts the
process.
INSTALL BURNER:
Note: Burner unit may not be exactly as shown but depicts the process.
GAS CONNECTION WARNING: Only persons licensed to work with gas piping may make the
necessary gas connections to this appliance. Since some municipalities have additional local
codes, it is always best to consult with your local authorities and the CSA B149.1 installation code.
For U.S.A. installations, follow local codes and/or the current National Fuel Gas Code, ANSI
Z223.1. Use approved fittings with copper or flex connectors. Always provide a union so that gas
lines can be easily disconnected for servicing. Flare nuts for copper lines and flex connectors
usually meet this requirement. A separate gas shut-off valve should be installed immediately
upstream of the connection to the appliance.
Bring gas line gas to appliance. Ensure the gas line is properly sized for the BTU. This must be
completed prior to installation of burner.
If the factory-built fireplace/masonry fireplace has no gas access hole(s) provided, an access hole
of 1.5 inch (37.5 m) or less may be drilled through the lower sides or bottom of the firebox in a
proper workmanship-like manner. This access hole must be plugged with non-combustible
insulation after the gas supply line has been installed.
1. MAKE SURE THE FIREPLACE GAS SUPPLY IS TURNED OFF.
2. Locate the gas-supply stub inside the fireplace and remove the cap, if attached.
3. CAUTION: When removing the cap, make sure the stub does not turn, loosening the
connection in the wall.
4. Be sure gas to the fireplace is turned off. On the burner, remove the adapter that has
been loosely screwed into the end of the flex connector (pre-installed on the burner system).
Attach the adapter to the gas-supply stub using a pipe compound resistant to all gasses.
Tighten securely.
Figure 18

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
5. In Figure 19, the gas supply stub is shown properly fitted with the adapter.
6. Place the burner system in the fireplace. Centering the burner front to back & side to side
as shown in Figure 20.
Figure 19 – Shown in a factory-built fireplace
Figure 20

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
7. Attach the flex connector to the adapter as shown in Figure 21. Tighten securely. IF FLEX
LINE IS NOT LONG ENOUGH, LONGER FLEX LINES CAN BE PURCHASED AT YOUR
LOCAL HARDWARE STORE.
8. Determine the valve system that is installed on the appliance and specific batteries required
for the specific model, then proceed with lighting the pilot.
9. Before lighting the appliance make sure the heat shield is placed back in the position it was
when the appliance was taken out of the box.
10. Verify that connections are tight, then turn on the gas. Check each connection using soap
and water solution. DO NOT USE AN OPEN FLAME FOR LEAK TESTING. The soap and
water connection should be 50% water and 50% soap. Brush the solution over the
connections and check for bubbles. Any leak must be corrected prior to proceeding with
installation.
Figure 21

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
MANUAL ON/OFF REMOTE CONTROL WITH TIMER
INSTALLATION AND OPERATING INSTRUCTIONS
IF YOU CANNOT READ OR UNDERSTAND THESE INSTALLATION INSTRUCTIONS. DO
NOT ATTEMPT TO INSTALL OR OPERATE.
This Manual on/off remote control with Timer transmitter is designed to be used with all
models noted in this manual. It can be operated on/off from the transmitter or turned on and
off manually from the receiver.
CONTENTS OF KIT
Description
Quantity
Transmitter 1
GCRK Timer remote control Transmitter
1
Receiver Box 1
Slide Button-Black and White Color (On/RS/Off)
2
Wall Cover Plate-Black and White Color
2
Battery Door- Black and White Color
2
Plug-In Wiring Assembly – 22” Inches
1
Installation Instructions 1
#6 3/4 Screws (for Wall Cover Plate and Remote
control)
4
#6 3/4 Screws (for fireplace system control covers)
2
Plastic wall anchors (for installing transmitter)
2
NOTE: Due to the sensitive temperature monitoring components in the transmitter, it is
necessary to allow the transmitter to stabilize to room temperature before accurate room
temperature are displayed, If the transmitter is activated from a severe cold condition allow
15 minutes for accurate temperature reading to appear on the LCD.
WARNING
Important Safety Information
• Read this manual thoroughly prior to installing, programming or operating any remote
control.
• This remote control system requires two (2) “AAA” and four (4) “AA” alkaline batteries to
power the transmitter and receiver.
• Turn appliance OFF (at the appliance or remote receiver) if you are away from your
house for a long period of time.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
FEATURES/SPECIFICATIONS
• Easy Operate Manual on/off and Timer Control
• Battery Powered Transmitter and Receiver
• Low battery Indication
• Select Between °C and °F display
• Child Proof Lock-out
• 16 Security Codes
• Quick Disconnect Wiring Assembly
Transmitter:
Installing Batteries:
The remote transmitter uses two (2) “AAA” batteries. To install batteries:
1. Press down the battery door and remove the battery door.
2. Install uses two (2) “AAA” batteries as indicated on transmitter.
3. Close the battery door by snapping in place.
4. The batteries should be replaced when the low battery indicator display in LCD.
5. When both batteries are installed, the transmitter will initialize for 1 seconds and
then is ready for use.
Receiver:
Installing Batteries:
Begin by installing (4) AA-size batteries.
1. Slide open the battery cover on receiver. Note: it is recommended that ALKALINE
batteries always be used for this product.
2. Be sure the batteries are installed with the (+) and (-) ends facing the correct direction.
3. Close battery cover
LEARNING TRANSMITTER TO RECEIVER
1. The transmitter privacy (DIP) Switches are preset at the factory. Setting the 4 bits DIP
Switches on transmitter to select a security code.
2. Put the receiver slide switch to “ RS” location. Using a small screwdriver or end of a paper
clip gently press and Hold the
‘LEARN ‘ button on the receiver to accept the transmitter
security code upon initial use, When you release the
LEARN button the receiver will emit
an audible 3 “beep” sounds.
3. After the receiver emits 3 “beep” sounds. Press the transmitter “ON “or “OFF” button and
release at once. The receiver will emit several beeps indicating that the transmitter’s code
has been accepted into the receiver.
4. If you are unsuccessful in matching the security code on the first attempt repeat step 1-3.
WARNING

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
Transmitter
Dip Switch (Default as below, can be setting by user) Receiver
KEY SETTINGS
1. ON------Turns appliance ON.
2. OFF --- Turns appliance OFF.
3. TIMER -Changes unit from manual mode to timer mode.
4. SET----- Adjusts timer setting.
OPERATIONS :
The Remote Control has two (2) operating modes: Manual and Timer. (15 min. -180 min. in
15 minute increments). The max setting time is 180 min.
The transmitter will operate the remote receiver from 1 foot to 30 feet. The distance is reduced
when batteries are low or when the receiver is inside a metal enclosure.
WARNING

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
Initial Start Up:
1. After initial power up the transmitter is reset.
2. During system reset, all features of the LCD will be visible. After
one second, the LCD will be initialized. A typical reset display
is shown right. After reset the transmitter is operating. The real
room temperature is shown as right.
Manual Mode:
1. Press the” ON” button once to turn on the appliance.
2. Press the” OFF” button once again to turn off the appliance.
3. Press” ON” and” OFF” button at same time for 1 second to select between °C and °F
display.
Timer Mode:
1. Press the ”ON” button to start the appliance
2. Press the “TIMER” button. The LCD screen will show the word ‘SET’.
3. Press the “SET” button until the desired time is reached (15min-
180min.in15minute increments). The max setting time is 180 min.
4. Press the “ OFF ” button to turn OFF the timer, and the appliance
Low-Battery Detection:
When the battery voltage of remote is less than 2.2V, the low battery icon
will appear on the LCD screen. The battery will be checked every 3
minutes. If the battery voltage of remote is less than 1.8V, the remote will
send the flame off command to the receiver and only low battery icon
display on the LCD. Change the battery before the battery is too weak for
normal operation.
TURN THE UNIT OFF BEFORE REPLACING
BATTERIES
.
Child-Proof Protection:
1. Press and Hold ”ON” and ”MODE” button at same time for 5 seconds to
activate child-proof mode. The letters CP will appear in the TEMP frame
on the LCD screen.
2. The remote control will not work until child-proof mode is deactivated by
pressing the ”ON” and” MODE” buttons at same time for 5 seconds again
to exit child-proof mode.
Transmitter Wall Clip
The transmitter can be hung on a wall using the clip provided. If the
clip is installed on a solid wood wall, drill 1/8” pilot holes and install
with the screws provided. If it is installed on a plaster/wallboard wall,
first drill two 1/4” holes into the wall. Then use a hammer to tap in the
two plastic wall anchors flush with the wall; then install the screws
provided.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
Receiver :
The receiver comes connected to the gas valve already. The receiver
may be installed on the hearth as a hearth mount or may be installed on
a wall.
The remote receiver should be kept away from temperatures
exceeding 130º F. Battery life is also significantly shortened if
batteries are
exposed to temperatures 130ºF or higher. Before
installation make sure the remote receiver slide switch is in the
OFF position.
Wall Mount: When wall mounting the remote receiver, longer wires (not included) are
required to connect the receiver to the gas valve or electronic module. These wires must be
at least 18 Gauge (AWG).
Slide Switch:
1. ON position : the system will remain on until the slide switch is placed in the OFF or
REMOTE position.
2. REMOTE position : the system will only operate if the remote receiver receives a signal
from the transmitter.
3. OFF position : the system is off. The slide switch should be placed in the OFF
position if you will be away for an extended period of time.
If the remote receiver is
mounted out of children’s reach, the OFF position also functions as a safety device by
both turning the system off and rendering the receiver inoperable.
Testing Your New Remote System
1. Light your gas appliance following the appliance lighting instructions that come with the
appliance. Confirm that the pilot light is on; it must be in operation for the remote control
to operate the main gas valve. Appliance control knob must be in the ON position.
Appliance ON/OFF switch must be in ON position.
2. Slide the 3 position button on the remote receiver to the ON position. The main gas flame
should ignite.
3. Slide the button to OFF. The flame should extinguish (the pilot light will remain on).
4. Slide the button to REMOTE (the center position), then press the transmitter to turn the
system to ON. The main gas flame should ignite.
5. Press the transmitter to turn the system to OFF. The flame should extinguish (the pilot
light will remain on).

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
TROUBLESHOOTING:
Symptom
Causes
Action
Battery icon on LCD on
transmitter.
Low Battery Replace batteries.
LCD Display is blank Low Battery Check battery installation and
replace
batteries.
Receiver emits the
beep in every minute
Low Battery Replace batteries.
Appliance does not
come on.
1. DIP (Privacy) switch setting
on transmitter does not match
receiver
1. Make sure the transmitter match
receiver at first.
2. Transmitter measures
temperature exceeding 99
degrees F and shows “HI” on
LCD display.
2. Move transmitter to a cooler
place and wait until temperature
drops below 99 degree F.
3. Distance between the
transmitter and receiver is more
than 30 feet
3. Make sure the operating
distance is less than 30 feet
Receiver cannot
receive signal.
1.Receiver is installed in an
enclosure
1. Make sure the receiver is not
inside a tight enclosure.

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
WIRING DIAGRAM – MILLIVOLT
Robertshaw Millivolt
TO ON/OFF SWITCH (OPTIONAL) & REMOTE
TH/TP

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FPI Fireplace Products International LTD |6988 Venture St, Delta BC Canada V4G 1H4
ROBERTSHAW MILLIVOLT – PROCEDURE FOR LIGHTING OR RELIGHTING