Reolink Duo 2 Quick start guide

REOLINK INNOVATION LIMITED
FLAT/RM 705 7/F FA YUEN COMMERCIAL BUILDING 75-77 FA YUEN STREET MONG KOK KL
HONG KONG
Product Ident GmbH
EU REP
UK REP APEX CE SPECIALISTS LIMITED
Hoferstasse 9B, 71636 Ludwigsburg, Germany
Email: [e-mail]
Addr.: 89 Princess Street, Manchester, M14HT, UK
Email: [email protected]
Apply to: Reolink Duo 2
Operational Instruction

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What's in the Box 2
Camera Introduction 3
Set up the Camera 5
Charge the Camera 7
Install the Camera 9
Safety Instructions of Battery Usage 15
Troubleshooting 16
Specication 17
NoticationofCompliance 17
What's in the Box
Pack of Screws
Camera StrapAntennas Mounting Plate
Surveillance
Sticker
Quick Start GuideUSB Cable Screwdriver
Mounting Hole
Template
EN
Content

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Camera Introduction
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Mic
Daylight Sensor
Antennas
Speaker
Power Port
Micro SD Card Slot
Reset Button
Power Switch
*Press the reset button with a
pin to restore factory settings.
Lens
PIR Sensor
Infrared Lights
Spotlights
Mounting Bracket
Dierent states of the status LED:
Red Light: WiFi connection failed Blinking: Standby status
Blue Light: WiFi connection succeeded On: Working status

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Set up the Camera
Step 1 Scan to download the Reolink App from
the App Store or Google Play store.
Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on
the camera.
Step 3 Launch the Reolink App, click the “ ” button in the top right corner to add the camera.
ScantheQRcodeonthedeviceandfollowtheonscreeninstructionstonishinitialsetup.
Step 2 Loosen the screw and remove the cover, then turn on the power switch to power on
the camera.
Step 3 Launch the Reolink Client, click the “ ” button, input the UID code of the camera to
additandfollowtheonscreeninstructionstonishinitialsetup.
Set up the Camera on PC (Optional)
Step 1 Download and install the Reolink Client
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Charge the Camera
Charge the battery with a power adapter.
(not included)
Charge the battery with the Reolink Solar
Panel (not included if you only purchase
the camera).
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Orange LED: charging Green LED: Fully charged
Charging Indicator:
It’s recommended to fully charge the battery before mounting the camera outdoors.

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Drillholesinaccordancewiththemountingtemplate.Securethemountingplatetothewall
withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition
withthelowerscrew.
Mount the Camera to the Wall
NOTE: Use the drywall anchors inclued in the package if needed.
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Install the Camera
• Install the camera 2-3 meters
(7-10 ft) above the ground. This
height maximizes the detection
range of the PIR motion sensor.
• For better motion detection
performance, please install the
camera angularly.
NOTE: If a moving object
approaches the PIR sensor
vertically, the camera may fail
to detect motion.
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Mounting Height:
2-3 Meters
PIR Detection Distance:
2-10 Meters

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Togetthebesteld
of view, loosen the
adjustment screw on
security mount and
turn the camera.
Stientheadjustment
screw to lock the
camera.
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Mount the Camera to Ceiling
Drillholesinaccordancewiththemountingtemplate,Securethemountingplatetothewall
withtheuppertwoscrewsandhangthecameraonit.Thenlockthecamerainposition
withthelowerscrew.
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NOTE: The camera can’t be adjusted horizontally when ceiling mounted. Please adjust the
cameraanglebeforexingit.

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Togetthebesteld
of view, loosen the
adjustment screw on
security mount and
turn the camera.
Stientheadjustment
screw to lock the
camera.
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1
2
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Thread the loop strap through the slots and fasten the strap. It is the most recommended
installation method if you plan to mount the camera to a tree.
Install the Camera with Loop Strap
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Troubleshooting
If your camera is not turning on, please
apply the following solutions:
• Make sure the power switch is turned on.
• Charge the battery with a DC 5V/2A
power adapter. When the green light is on,
the battery is fully charged.
If these won’t work, please contact Reolink
If the camera cannot scan the QR code
on your phone, please try the following
solutions:
please try the following solutions:
• Ensure that you have entered the correct
WiFi password.
• Put the camera closer to your router to
ensure a strong WiFi signal.
• Change the encryption method of the
WiFi network to WPA2-PSK/WPA-PSK
(safer encryption) on your router interface.
• Change your WiFi SSID or password and
Camera is not Powering on
Support.
Failed to Scan QR Code on
the Phone
Safety Instructions of Battery Usage
Reolink Duo 2 is not designed for running 24/7 at full capacity or around-the-clock live
streaming. It’s designed to record motion events and to live view remotely only when you
need it.
1. The battery is built-in, so do not remove it from the camera.
2. Charge the rechargeable battery with a standard and high-quality DC 5V/9V battery
charger or Reolink solar panel. Do not charge the battery with solar panels from any other
brands.
3. Charge the battery when temperatures are between 0°C and 45°C and always use the
battery when temperatures are between -20°C and 60°C.
4.Donotcharge,useorstorethebatterynearanyignitionsources,suchasreorheaters.
5.Donotusethebatteryifitgivesoanodor,generatesheat,becomesdiscoloredor
deformed,orappearsabnormalinanyways.Ifthebatteryisbeingusedorcharged,turno
the power switch or remove the charger immediately, and stop using it.
6. Always follow the local waste and recycle laws when you get rid of the used battery.
• Vary the distance between your camera
and the mobile phone so that the camera
can focus better.
       • Try to scan the QR code under sucient
lighting.
If these won’t work, please contact Reolink
Support.
Failed to Connect to WiFi
During Initial Setup Process
If the camera fails to connect to WiFi,
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Operating Temperature:
-10 to 55° C (14° to 131° F)
Weather Resistance: IP66 Weatherproof
Size: 81x103x195 mm
Weight (Battery included): 720g
Notication of
Compliance
This device complies with Part 15 of the
FCC Rules. Operation is subject to the
following two conditions: (1) this device
may not cause harmful interference, and
(2) this device must accept any
interference received, including
interference that may cause undesired
operation.Changesormodicationsnot
expressly approved by the party
FCC Compliance Statement
NOTE: This equipment has been tested
and found to comply with the limits for
a Class B digital device, pursuant to
Part 15 of the FCC Rules. These limits
are designed to provide reasonable
protection against harmful interference in
aresidential installation. This equipment
generates, uses and can radiate radio
frequency energy and, if not installed and
used in accordance with the instructions,
may cause harmful interference to radio
communications. However, there is no
guarantee that interference will not occur
in a particular installation.If this equipment
does cause harmful interference to radio
or television reception, which can be
determinedbyturningtheequipmento
and on, the user is encouraged to try to
correct the interference by one or more of
the following measures:
Specication
Field of View: Horizontal: 170°; Vertical: 50°
Spotlight: 8pcs/4.4W/6500K/440 Lumens
PIR Detection Distance:
Adjustable up to 10 m (33 ft)
Audio Alert: Customized verbal alerts
Other Alerts:
Instantemailalertsandpushnotications
Video
General • Reorient or relocate the receiving
antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on
acircuitdierentfromthattowhichthe
receiver is connected.
• Consult the dealer or an experienced
radio/ TV technician for help.
FCC RF warning statement:
The device has been evaluated to meet
general RF exposure requirement. The
device can be used in portable exposure
condition without restriction.
Reolink declares that this device is in
compliance with the essential requirements
and other relevant provisions of Directive
2014/53/EU.
Simplied EU Declaration
of Conformity
make sure that SSID is within 31 characters
and password is within 64 characters.
• Set your password using only the
characters available on the keyboard.
If these won’t work, please contact Reolink
Support https://support.reolink.com
responsible for compliance could void the
user’s authority to operate the equipment.

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      
Limited Warranty
This product comes with a 2-year limited
warranty that is valid only if purchased
from Reolink Ocial Store or a Reolink
authorized reseller.
NOTE: We hope that you enjoy the new
purchase.Butifyouarenotsatisedwith
the product and plan to return, we strongly
suggest that you reset the camera to
factory default settings and take out the
inserted SD card before returning.
Use of the product is subject to your
agreement to the Terms of Service and
Privacy Policy at reolink.com Keep out of
reach of children.
Terms and Privacy
This marking indicates that this product
should not be disposed with other
household wastes throughout the EU. To
prevent possible harm to the environment
or human health from uncontrolled waste
End User License Agreement
By using the Product Software that is
embedded on the Reolink product, you
agree to the terms of this End User
License Agreement (“EULA”) between you
and Reolink.
disposal, recycle it responsibly to promote
the sustainable reuse of material
resources. To return your used device,
please use the return and collection
systems or contact the retailer where the
product was purchased. They can take this
product for environment safe recycling.
Correct Disposal of This Product
This equipment complies with RSS-102 radiation exposure
limits set forth for an uncontrolled environment.
This equipment should be installed and operated with
minimum distance 20cm between the radiator & your body.
2.4GHz: 2412-2462MH (18dBm)
5GHz: 5180-5240MHz (16.09dBm)
5GHz: 5745-5825MHz (14.47dBm)
ISED Radiation Exposure Statement
OPERATING FREQUENCY
(the maximum transmitted power)
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