RGBlink Q16pro-2 User manual

Q16pro User Manual
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Q16pro 2022
User Manual
Article NO: RGB-RD-UM-Q16pro 2022 E000
Version NO: V1.0

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Content
Content............................................................................................................................................................................2
Declarations.................................................................................................................................................................... 3
FCC/Warranty..........................................................................................................................................................3
Operators Safety Summary.....................................................................................................................................4
Installation Safety Summary................................................................................................................................... 4
Chapter 1 Your Product...............................................................................................................................................6
1.1 Product Overview.......................................................................................................................................... 6
1.2 Key Features.................................................................................................................................................. 6
1.3 Front Panel..................................................................................................................................................... 7
1.3.1 Main Menu.............................................................................................................................................7
1.4 Rear Panel....................................................................................................................................................13
1.5 Demension....................................................................................................................................................15
Chapter 2 Install Your Product................................................................................................................................. 17
2.1 Plug in Power............................................................................................................................................... 17
2.2 Connect Signal Source and Control Computer......................................................................................17
2.3 Turn on Your Product.................................................................................................................................. 18
Chapter 3 Use Your Product.................................................................................................................................... 19
3.1 XPOSE 2.0 Installation...................................................................................................................................19
3.2 XPOSE Operation...........................................................................................................................................22
3.2.1 Login in XPOSE..................................................................................................................................... 22
3.2.2 System Setting......................................................................................................................................24
3.2.3 Output|Input|Overview......................................................................................................................27
3.2.4 Display Management........................................................................................................................... 32
3.2.5 Layer Management..............................................................................................................................35
3.2.6 Preset Management............................................................................................................................ 39
Chapter 4 Order Code...............................................................................................................................................41
4.1 Product Code...................................................................................................................................................41
4.2 Module Code...................................................................................................................................................41
Chapter 5 Support......................................................................................................................................................42
5.1 Contact Us....................................................................................................................................................... 42
Chapter 6 Appendix................................................................................................................................................... 43
6.1 Terms & Definitions.........................................................................................................................................43
6.2 Revision History...............................................................................................................................................49

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Thank you for choosing our product!
This User Manual is designed to show you how to use this video processor quickly and make use of all the
features. Please read all directions and instructions carefully before using this product.
Declarations
FCC/Warranty
Federal Communications Commission (FCC) Statement
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference when
the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio
frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a residential area may cause harmful
interference, in which case the user will be responsible for correcting any interference.
Guarantee and Compensation
RGBlink provides a guarantee relating to perfect manufacturing as part of the legally stipulated terms of
guarantee. On receipt, the purchaser must immediately inspect all delivered goods for damage incurred
during transport, as well as for material and manufacturing faults. RGBlink must be informed immediately in
writing of any complains.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the
date of commissioning, at latest 30 days after the transfer of risks. In the event of justified notice of compliant,
RGBlink can repair the fault or provide a replacement at its own discretion within an appropriate period. If this
measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the purchase price or
cancellation of the contract. All other claims, in particular those relating to compensation for direct or indirect
damage, and also damage attributed to the operation of software as well as to other service provided by RGBlink,
being a component of the system or independent service, will be deemed invalid provided the damage is not
proven to be attributed to the absence of properties guaranteed in writing or due to the intent or gross negligence
or part of RGBlink.
If the purchaser or a third party carries out modifications or repairs on goods delivered by RGBlink, or if the goods
are handled incorrectly, in particular if the systems are commissioned operated incorrectly or if, after the transfer
of risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser
will be rendered invalid. Not included in the guarantee coverage are system failures which are attributed to
programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as well as normal
maintenance are not subject to the guarantee provided by RGBlink either.
The environmental conditions as well as the servicing and maintenance regulations specified in this manual must
be complied with by the customer.

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Operators Safety Summary
The general safety information in this summary is for operating personnel.
Do Not Remove Covers or Panels
There are no user-serviceable parts within the unit. Removal of the top cover will expose dangerous voltages. To
avoid personal injury, do not remove the top cover. Do not operate the unit without the cover installed.
Power Source
This product is intended to operate from a power source that will not apply more than 230 volts rms between the
supply conductors or between both supply conductor and ground. A protective ground connection by way of
grounding conductor in the power cord is essential for safe operation.
Grounding the Product
This product is grounded through the grounding conductor of the power cord. To avoid electrical shock, plug the
power cord into a properly wired receptacle before connecting to the product input or output terminals. A
protective-ground connection by way of the grounding conductor in the power cord is essential for safe operation.
Use the Proper Power Cord
Use only the power cord and connector specified for your product. Use only a power cord that is in good condition.
Refer cord and connector changes to qualified service personnel.
Use the Proper Fuse
To avoid fire hazard, use only the fuse having identical type, voltage rating, and current rating characteristics. Refer
fuse replacement to qualified service personnel.
Do Not Operate in Explosive Atmospheres
To avoid explosion, do not operate this product in an explosive atmosphere.
Installation Safety Summary
Safety Precautions
For all product installation procedures, please observe the following important safety and handling rules to avoid
damage to yourself and the equipment.
To protect users from electric shock, ensure that the chassis connects to earth via the ground wire provided in the
AC power Cord.
The AC Socket-outlet should be installed near the equipment and be easily accessible.

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Unpacking and Inspection
Before opening product shipping box, inspect it for damage. If you find any damage, notify the shipping carrier
immediately for all claims adjustments. As you open the box, compare its contents against the packing slip. If you
find any shortages, contact your sales representative.
Once you have removed all the components from their packaging and checked that all the listed components are
present, visually inspect the system to ensure there was no damage during shipping. If there is damage, notify the
shipping carrier immediately for all claims adjustments.
Site Preparation
The environment in which you install your product should be clean, properly lit, free from static, and have
adequate power, ventilation, and space for all components.

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Chapter 1 Your Product
1.1 Product Overview
Q16pro is a high-performance video image processing system and high-performance video splicing server
using pure hardware and leading-edge FPGA processing architecture.
Offering a range of input and output signals via a card-based structure, and supporting hot swap of modules,
and options including redundant power supplies, Q16pro is a stable high-performance platform that can be
deployed in varied applications including corporate and visual messaging as well in retail and digital signage
applications。
The Q16pro models allow connection of 4K video sources as well as output to 4K, with outputs offering
multi-screen and multi-layer capabilities. A host of features are built in to Q16pro, including EDID management,
3D image processing, and highly configurable OSD features at high-definition.
Q16pro SYSTEM CONNECTION DIAGRAM
1.2 Key Features
●Each module supports up to 8 layers
●Support 4K@60 inputs and outputs
●Each layer supports for overlying,crossing and roaming
●XPOSE visualization operation
●Dual OSD scrolling
●Genlock synchronization
●Support deinterlacing

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1.3 Front Panel
1.3.1 Main Menu
After powered on, the LCD touch screen will show LOGO and then enter the main menu. Main Menu include:
Device, Settings,Load, Upgrade, English and Version.
1
LCD Touch Screen
2
USB Port: for device upgrade
3
Power Switch: to turn on/off device
3
2
1
Q16pro-4

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1.3.1.1 Decive
Click [Device], the LCD screen will show the rear panel of Q16pro.
Green indicates there is a signal for interface. Grey indicates no signal for interface.
1.3.1.2 Settings
Click [Settings] to enter the page, which includes Communication Settings, Fan Control, Factory Reset.

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Communication Settings
Click [Communication Settings] to do settings of IP and Serial Communication.
IP Settings: Display IP address of the device by default. You can turn off DHCP to manually set the IP address,
subnet mask and gateway. Then click [Save] on the right corner to save parameters.
Serial Communication:
COM Port: default COM port. If connected, it will show “Connection”.
Baud Rate: default data: 115200
Data Bits: 8
Stop Bits: 1
Parity: None
Fan Control
Click [Fan Control] to do settings of fan speed. Two modes are optional. The default mode is Auto-Adjustment
Mode. If you need to manually control the fan speed, please turn off the Auto-Adjustment Mode to adjust the fan
speed.

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If the temperature of the device exceeds 70℃, a high temperature prompt will pop up on the LCD screen as
shown above.
Factory Reset
Click [Factory Reset] to enter the interface. In this interface, you can choose to Reset IP or Reset EDID. You can also
choose to Reset both EDID and IP if necessary.
After clicking [Confirm], the LCD screen will prompt "Resetting, please do not power off" during the process; After
reset is completed, the screen will display "Reset completed, please restart device", as shown below:

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1.3.1.3 Load
Click [Load] to enter the interface of load bank.
Page: 16 pages optional
Bank: 16 banks in each page. Yellow backgrond: current bank; Green background: with parameter saved; Grey
background: empty bank
When the user selects the desired bank, the interface will pop up "Do you want to Load Bank X", shown as below.
Click [Confirm] to do the selection.
1.3.1.4 Upgrade
Click [Upgrade] to enter the interface for device upgrade.
If no USB disk is inserted, the interface will prompt the user to insert the USB disk for upgrading.
You should first do Scene Setting in XPOSE and then you can load bank. (Please refer to 3.2.6 Preset Management)

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If the user has inserted the USB disk, the interface will pop up a prompt for device upgrade. If the user selects
"Confirm", the interface will start upgrading and show the progress bar.
After upgrade is completed, the interface will pop up a prompt to restart the device. Click [Confirm] to restart.
1.3.1.5 Chinese/English
Click [Chinese/English] for language switching. Chinese and English are available.

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1.3.1.6 Version
Click [Version] for overview of version info. The version of communication board, input boards and output boards
will be shown in this interface.
1.4 Rear Panel
1
Purple Input 1-3
Input slots 1-3, supporting HDMI, DP and other optional
modules.
2
Blue Output 1-2
Output slots 1-2, supporting HDMI,DP and other optional
output modules, supporting input modules.
3
Yellow COMM
Communication board with LAN and RS232 port, to connect
router or computer to realize software control.
1
2
3
1
4
Q16pro-2

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4
Power Interface, support single power supply.
1
Purple Input 1-4
Input slots 1-4, supporting HDMI,DVI,SDI,DP and other
optional modules.
2
Blue Output 1-5
Output slots 1-5, supporting HDMI,DVI,SDI,DP and other
optional output modules, supporting input modules
3
Yellow COMM
Communication board with LAN and RS232 port, to connect
router or computer to realize software control.
4
Power Interface, 2U supports single power supply, 4U and
above supports double power supply module.
Note：purple tip indicates input, blue tip indicates output, yellow tip indicates communication.
Q16pro-4
1
3
4
2

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1.5 Demension
Dimension of Q16pro-2: 483.4mm x 377mm x 89mm
Q16pro-2

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Dimension of Q16pro-4: 483.4mm x 446mm x 178mm
Q16pro-4

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Chapter 2 Install Your Product
2.1 Plug in Power
2.2 Connect Signal Source and Control Computer
Q16pro is operated by XPOSE,so it is necessary to connect device with control computer.
Method 1: Direct Connection: Do direct connection via communiation connection or serial
connection. It is suitable for single user to control the device.
Method 2: Router Connection: Connect control computer and Q16pro-4 with Router as shown in
the figure above.It supports simultaneous online operation by multiple users.
Connect power and Q16pro-4 with standard AC Power Cord.
This chapter takes Q16pro-4 as the example, other models, such as Q16pro-2 is also applicable to operations in this chapter.
Q16pro supports HDMI、SDI、DP1.2、HDMI 2.0 and other optional input and output modules.
Connect Q16pro-4 with Camera,PC, laptop and other device as shown in the figure above.

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2.3 Turn on Your Product
After connection, slightly press the power button in the front panel to turn on Q16pro.

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Chapter 3 Use Your Product
3.1 XPOSE 2.0 Installation
Environment Requirements:
Window
Processor: 1 GHz or above 32 bit or 64 bit processor
Memory: 4 GB or more
Graphics: Support Direct X9 128M or above (open AERO effect)
Hard disk space: Above 16G (primary partitions, NTFS format)
Monitor：Resolution must be 1920×1080 pixel or above(it can not display normally if the resolution is lower than
1920×1080)
Operating system: Windows 7 or above (full version, not Ghost version or compact version)
CPU:i5 and above
Mac
Monitor:Resolution must be 1680×1050 pixel or above(it can not display normally if the resolution is lower than
1680×1050)
CPU:i5 and above
1. Double click ,it will pop-up the installer
language box, select the language, for example,
select “English”, and click “OK” to confirm.
Note：The following XPOSE operation takes Q16pro-4 as an example, and other models operate the same
except for the difference of interface.

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2. Click “Next” to install
3. Click “Browse...” to select the XPOSE software
install location
Click “Install”
4. During installation, it will pop up the window of
Install Shield Wizard for Virtual Com port