Rize Nova User manual

OWNER’S MANUAL

Wireless Adjustable Bed

with Bluetooth Sound System

Model Number RI-ABN-A18-WWM-V-H-S Serial Number ___ __________ ______

(Place your serial number here for ready reference)

The

NOVA

This product and all our bedding products are covered by one or more of the following issued

and pending U.S. patents including Nos. 7448100, D657157, D663542, D657158, D657156,

8209801, 8209800, D663544, D663543 and other patents pending.

Safety Precautions.......................................................................1

Parts List......................................................................................3

Installation Guide........................................................................4

Emergency Power Down Operation Guide .............................6

Advance Highlight Features.........................................................7

Wireless Hand Control Operation Guide ................................8

Activating Bluetooth Sound System ......................................11

Troubleshooting ........................................................................12

Warranty & Registration ............................................................14

Model Number RI-ABN-A18-WWM-V-H-S

Table o Contents

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

Sa ety Precautions

ATTENTION!

IMPORTANT SAFETY INSTRUCTIONS.

PLEASE READ THESE INSTRUCTIONS

THOROUGHLY BEFORE USING THIS

PRODUCT.

ELECTRICAL SAFETY

Always unplug this adjustable bed frame from the

electrical outlet before any cleaning or maintenance

of the bed frame. To safely disconnect, make sure all

controls are in the off position, then remove the

plug from the outlet.

Keep cord away from heated surfaces. Keep air

openings free of lint, hair and the like - never operate

when air openings are blocked. Never drop or insert any

object into any opening. Use only indoors.

Cease use of this bed frame and contact the Adjustable

Bed base center for repair if (1) it has a damaged cord

or plug, (2) it is not working properly, (3) it has been

dropped or damaged, or (4) it has been dropped

into water.

GROUNDING SAFETY

To reduce the risk of electric shock, electrical fire, or faulty

operation of this product, your Adjustable Bed features a

polarized plug meant to be used only with a grounded

electrical outlet. If this plug does not fit into your outlet,

contact a qualified electrician to install a properly

grounded outlet. Failure to use a properly grounded

outlet for this product will compromise this important

grounding safety feature. The use of adapters is not

recommended unless the outlet is checked by a

qualified electrician to ensure the proper grounding of the

adapter. Please note Unauthorized modifications

to this product could void the electrical portion of

your warranty.

FOR OPTIMAL SAFETY, YOUR ADJUSTABLE BED

SHOULD BE PLUGGED INTO A SURGE PROTECTOR

(not supplied with this Adjustable Bed).

WARRANTY WARNING!

This bed is specifically designed to require no

maintenance by you, the user. Any opening or

tampering with the control box, motors or hand

controls (with the exception of the battery compartment

if equipped) will result in a void of the warranty.

Only those authorized may conduct repairs or

part replacement on your adjustable bed.

IN-HOME USE ONLY

This Adjustable Bed is designed exclusively for

in-home use.

HOSPITAL DISCLAIMER: It is NOT desi ned for hospital use

and is NOT desi ned to meet hospital standards. Do not use

this bed with TENT TYPE oxy en therapy equipment or use

near explosive ases.

IMPORTANT SAFETY FEATURES

Weight fail safe feature In the case that an overload of

weight is placed on the head or foot mechanism, the

control unit will automatically stop all functions. The

control unit will automatically resume all functions

30 seconds after excess weight is removed.

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

Sa ety Precautions

SAVE THESE

INSTRUCTIONS!

Proper operation of your

Adjustable Bed is necessary to

ensure the lon life and durability you

expect from a hi h-quality product.

The manufacturer has tested and

inspected this product prior to shipment.

CONSUMERS WITH PACEMAKERS

It is possible that the (optional) vibrating feature of this

bed may be interpreted falsely by some pacemakers as

movement and/or exercise. This is common with any

product that produces a vibrating motion, and may or

may not affect your pacemaker. Please consult your

physician with any concerns.

RADIO FREQUENCY IS 433.92 MHZ.

FCC compliance device complies with part

15 of the FCC Rules.

Operation is subject to the following two conditions

(1) This device may not cause harmful interference, and

(2) this device must accept any interference received,

including interference that may cause undesired

operation.

Any change to the antenna or the device could result in

the device exceeding the RF exposure requirements and

void user’s right to operate the device.

The input transformer voltage is AC120V 60HZ; the

output voltage is DC24V 3A. In the case of a short-circuit,

a fuse on the transformer will blow to protect the

electrical equipment of the device (Fuse 1A~1.5A.).

Should this occur, you should seek professional assistance

to fix the problem, and call Customer Care at 1-877-

826-8757

PRODUCT RATINGS

Lift Motor Restrictions The lift motors in this bed are

NOT designed to operate continuously for more than

three (3) minutes over a thirty (30) minute time period,

or approximately 10% duty cycle. To ensure reliable

functionality and full life of this product, do not attempt

to exceed these limits.

NOTE: Attempting to circumvent or exceed this rating will

shorten the li e expectancy o the product and may void

the warranty.

Weight Restrictions The recommended

weight limits on our adjustable beds are

Twin/TXL/Split QN/Split CA King 575 Pounds, Full/FXL

600 Pounds, Queen 650 Pounds.

The structure of the bed will support the recommended

weight when distributed evenly across the bed.

The hea an foot sections are not esigne to

in ivi ually support or lift this amount of weight.

For optimal performance, entering and exiting the

adjustable bed with the bed in the flat or level

position is recommended.

NOTE: Exceeding the recommended weight restrictions could

damage your adjustable bed and void your warranty.

SMALL CHILDREN AND

PETS WARNING

Immediately dispose of all packing materials as it can

pose a smother risk to small children and pets. Injury

could occur also if children or pets are permitted to play

on or under the bed. Do not allow children to operate

this bed without adult supervision.

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

NOTE: Before discardin any packin mate-

rials, check the adjustable bed frame carton

and verify all items in the parts list are in-

cluded:

A. Wireless Remote Control (1)

B. Mattress Retainer Bracket (1)†

C. 6.5” Brush Steel Post Leg Supports (4)

D. Inner Headboard Bracket (2)

E. Outer Headboard Bracket (2)

F. Retainer Bolt (4)†

G. Headboard Bracket Bolt (6)

H. 1/4 Inch Retainer Washer (2)†

I. 5/16 Inch Washer (12)

J. 5/16 Inch Nut (6)

K. Allen Key Wrench (1)

L. Wrench (1)

Parts List

(1)

(2)

(4)

(6)

(2)

(12)

(6)

(1)

† Indicates Part is attached to

Base for shipping purposes

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

(4)

Installation Guide

STEP 1.

For safety reasons, the following should be performed by 2 people.

Carefully lift the bed frame unit out of the shipping carton with the

top side facing downward.

STEP 2. Assembling Be Legs

For this step, you will need 4 bed legs (C), which can be found in the

Accessories box. Turn each bed leg (C) in a clockwise direction into

the threaded holes on the frame as shown. Repeat the bed leg

assembly for all 4 legs (C) provided.

STEP 3.

Remove and extend the power cord from the frame.

STEP 4.

Take plastic wrapping off the base frame.

STEP 5.

Carefully rotate the base frame so the top side is facing upward. Be

careful not to rest the frame on its side. The weight may damage

the legs.

STEP 6.

Plug the power cord into a grounded electrical outlet.

STEP 7.

Install batteries in hand unit.

Try all functions on the hand control to

ensure all features are operational.

If the bed does not work, refer to Troubleshootin on p.14.

STEP 8.

Return bed to flat or level position.

STEP 9. Assembling

The Mattress Retainer Bracket

Fasten the mattress retainer bracket (B) to the front of the bed frame

using the retainer bolts (F) and 1/4 inch Retainer washers (H), as

shown in the diagram below.

DO NOT OVERTIGHTEN THE BED LEGS.

NOTE:For optimal safety, a surge protector should be

used (not supplied with this Adjustable Bed).

NOTE :

Use ONLY the allen wrench to fasten the retainer

bolts. DO NOT use a power screwdriver as it may over tighten the

bolts. Mattress retainer hardware must NOT be over tightened.

If the adjustable frame is to be set up without a headboard,

simply install a mattress on the frame.Installation is now complete.

If a headboard is to be installed, proceed to step 10 on next pa e.

Important!

MAKE SURE POWER CORDS DO NOT OBSTRUCT

ANY ADJUSTABLE BED MECHANISMS.

Wireless Adjustable Bed with Bluetooth Sound System

The

NOVA

Installation Guide

STEP 10. Assemble the Hea boar Bracket

i. Use the hand control to elevate the head of the bed so

the bed base frame is reachable.

iv. When headboard brackets are assembled, make sure there is a space of 1.5 (38.1 mm) to 2 inches (50.8 mm)

between the edge of the bed base and the headboard brackets.

v. Securely fasten the headboard bolts (not included with your adjustable bed) to the end of the headboard bracket assembly.

vi. Measure the distance from the center of one mounting hole in the headboard to the center of the other.

vii. Measure the distance from the center of one mounting hole in the headboard bracket assembly to the center of the other.

viii. If you need to adjust the headboard brackets, unscrew the bolts holding the outer headboard brackets and move them

the necessary distance. Reinstall the bolts and securely tighten.

STEP 11.

Place your mattress on the adjustable bed frame surface. Your adjustable bed and headboard installation is now complete.

If the bed comes with a programming option, turn to the Wireless Hand Control Operation Guide to proceed. 5

IMPORTANT NOTES:

Failure to follow the installation steps as they appear in this gui e

coul result in amage to your a justable be frame.

Make sure to position the bottom of the hea boar cross member no more than

3 inches (76.2 mm) between the hea boar an the top of the mattress.

ii. Slide the inner headboard bracket (D) horizontally with the

“C” opening facing down under the Crossbar. Position the

Bracket (D) in the guide peg on the bottom of the Crossbar.

Insert a headboard bolt (G) fitted with a 5/16 inch washer (I)

thru the pre-drilled hole in the Crossbar & into the pre-drilled

slotted hole in the “C” channel Inner Headboard Bracket.

Tighten in place with a 5/16 inch washer (I) and 5/16 inch nut

(J). Repeat on the other side.

iii. Place the open side of the outer headboard bracket (E) onto

the exposed square tube of the inner headboard bracket (D) to

create a tight fit between (D) and (E). Insert a retainer bolt (G)

fitted with a 5/16 inch washer (I) into the outer headboard

bracket (E) and through the inner headboard bracket (D). Hand

tighten using a 5/16 inch washer (I) and a 5/16 inch nut (J).

(Leave loose enough for adjusting.) Repeat on

the other side.

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

Wireless Emergency

Power Down Feature

NOTE:

THE TWO (2) 9 VOLT BATTERIES ARE ONLY RATED FOR SINGLE USE. AFTER

THE EMERGENCY LOWERING, REPLACE WITH NEW ALKALINE BATTERIES.

1. Locate and remove the 9 volt battery cover.

3. Replace the battery cover. 4. Press either the “Flat” button (F) or the

individual lowering buttons (B, D) to lower

your bed to the level position.

2. Install two (2) Alkaline 9 volt batteries.

(Not Included)

Figure 5: 9 volt battery cover

Your adjustable base is equipped

with an emergency lowering feature. Follow the steps below in the

event that your base is in the raised position during a power outage.

Figure 6: Install the 9 volt batteries

Figure 7: Replace battery cover

Figure 8: Lower the be using the 9 volt

battery backup system

Wireless Adjustable Bed

with Bluetooth Sound System

The

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This Adjustable Bed combines style with innovation that introduces Bluetooth technolo y. A listin of special

features are shown below that will surely hei hten anyone’s sleep experience..

Advanced “Ultra-Frequency” Operating System

The superior “UF” wireless radio system provides a stron er direct

si nal for better performance & response of key operatin func-

tions. The “Auto-Jump” si nal switch automatically selects the

best frequency for assured feature response.

“Flex-Foam” Frame Design

The soft foam perimeter framin eliminates

any chance of injury or harm.

Bed in Deck Plat orm Design

The Bed in deck desi n ives a sleek appearance with

advanced flexibility & support.

Modern Brushed

Steel Post Legs

The Satin-Finish steel support le s add a modern flair

that will accent any bedroom decor.

Auto “Head Tilt” Feature

This unique feature tilts the head panel sli htly inward before the

upper body liftin occurs,creatin an adjustment effect that cradles

& contours perfectly with the natural arch of your back providin

reater head, neck and shoulder support and comfort.

Advanced Feature Highlights

Underbed LED

Lighting

Safely navi ate your way in

& out of bed by simply

activatin the Underbed

“Ni ht Li ht” from your remote.

The softly illuminatin LED

Lamps create a ‘Halo’ effect

around your bed so you can

avoid hidden obstacles.

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

“The FIRST Adjustable Bed with

Bluetooth Speaker Sound Technology

or the Ultimate “Li estyle” Experience

Revolutionary Wireless Speakers with Surround Sound

excitement for listenin to music or enhancin ame effects.

Wireless Hand

Remote Operation

Contouring

“Head Tilt ”

Feature Included!

FOR YOUR SAFETY, READ THE OWNER’S MANUAL CAREFULLY AND COMPLETELY BEFORE

OPERATING THIS PRODUCT. ELECTRIC SHOCK MAY OCCUR IF ELECTRICAL COMPONENTS

ARE NOT INSTALLED OR OPERATED ACCORDING TO THESE GUIDELINES.

Hea an Foot Position A justments (A, B, C, D)

• Use to raise or lower the head and foot sections of your adjustable bed. The premium

“Wall-Glide” feature will automatically synchronize with all Head & Foot adjustments.

Be “Flat” Button (F)

• Press down and hold for 3 seconds to return bed to the flat position.

Hea an Foot Massage A justments (H, I, J, K)

• Use to activate the massage feature on the head and foot of the bed (starting at

intensity 4 of 8). Gradually increase or decrease intensity of massage vibration by

pressing the appropriate button. The lowest setting on each massage unit will turn off

the respective vibration. The massage feature is programmed with an Auto Shut-Off

Timer that will automatically turn off the massage after 15 minutes of continuous use.

A 5 minute cool down is required before initiating an additional massage sequence.

LED Si nal Li ht

A. Raises the Head of the Bed

B. Lowers the Head of the Bed C. Raises the Foot of the Bed

D.Lowers the Foot of the Bed

F. Returns Head & Foot to FLAT

Position (hold 3 seconds)

H. Increases the Intensity

of Vibration (Head)

J. Increases the Intensity

of Vibration (Foot)

I. Decreases the Intensity

of Vibration (Head)

N. Turns on Massa e

Wave 1,2 or 3

K. Decreases the Intensity

of Vibration (Foot)

G. Pre-Pro rammed

Memory Positions

L. Stops Massa e

M. Full Body Massa e

O. Under

Bed Li ht

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

Wireless Hand

Remote Operation

NOTE:This bed may show minor intermittent performance because of typical RF interference.

This is normal in the operation of the bed, not a defect.

Wave Massage A justments (N)

• Activates both units to wave mode massage. NOTE: You must stop the massage in order to activate another

massage setting such as full body or another wave massage.

Full Bo y Massage (M)

• Press to activate both the head and foot massages at the same time.

Pre-Programme Memory Position (G)

• These 3 program function keys allow you to select the most popular positions with one touch.

Stop Button (L)

• Hold down for 2 seconds to stop massage.

REMEMBER: YOU MUST STOP MASSAGE BEFORE ALTERNATING BETWEEN MASSAGE FUNCTIONS.

Un er Be Light (O)

• Press the button to turn on or off the under bed light. (Button on back of Hand Wand)

Remote Features

• The Wall-Glide Adjustable Bed uses a RF (Radio Frequency) hand control system.

• The buttons are backlit, when a button is pressed, to aid in the visibility of the remote in low light environments.

• It is not necessary to face the receiver to operate the remote control. Remote signal is best transmitted within

9 feet (3 meters) of the receiver.

Safety

• In the case that an overload of weight is placed on the head or foot mechanism, the control unit will automatically stop all

functions. The control unit will automatically resume all functions 30 seconds after excess weight is removed.

• Massage motors will automatically shut off after running continuously for 15 minutes. All massage functions will be

operational again after 5 minutes.

• The input transformer voltage is AC120V 60HZ, the output voltage is DC24V 3A. In the case of a short-circuit, a fuse on the

transformer will blow to protect the electrical equipment (Fuse 1A~1.5A.). Should this occur, you MUST seek professional

assistance to replace the fuse. Call Customer Care at: 1-877-826-8757

Notice: The changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

Important Note: To comply with the FCC RF exposure compliance requirements, no change to the antenna or the device

is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirements and

void user’s authority to operate the device.

THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES. OPERATION IS SUBJECT TO THE FOLLOWING TWO

CONDITIONS (1) THIS DEVICE MAY NOT CAUSE HARMFUL INTERFERENCE AND (2) THIS DEVICE MUST ACCEPT

ANY INTERFERENCE RECEIVED, INCLUDING INTERFERENCE THAT MAY CAUSE UNDESIRED OPERATION.

Continued

Wireless Adjustable Bed

with Bluetooth Sound System

The

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Wireless Hand

Remote Programing

Wireless Hand Remote Programing

1. Insert batteries into the

Hand remote control (2xAA batteries).

2. Make sure your adjustable bed is plugged into

a working grounded outlet or surge protector.

3. Hold down the learn button for 3 seconds.

4. The LED signature light will illuminate.

This means the RF frequency code setting

function has been activated.

6. When the receiver light flashes, the RF

frequency code learning process is complete.

Note: Programming by the user is only needed on replacement remotes.

(1 Hand Control and 1 Bed)

(1 Hand Control and 2 Beds)

Figure 1:

Press the

"Learn Button"

to initiate the

RF learning

mo e.

Figure 2:

The re LED

will light up

when the

control box

is in the

learning

mo e.

5. Press any button

on the remote

control

Figure 3:

Han hel

remote control

Figure 4:

A flashing re

LED in icates

the control

box has

receive

the remote

control

frequency

1. Follow steps 1 through 6 above for 1 hand control and 1 bed.

2. Repeat the steps for the other bed using the same hand control.

Wireless Adjustable Bed

with Bluetooth Sound System

The

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The

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Bluetooth Sound System

Speaker Activation

Wireless Adjustable Bed with Bluetooth Sound System

The

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Con ratulations! You are the first to experience & enjoy the latest advancement in

Adjustable Bed technolo y. The NEW Bluetooth Sound System innovation offers

you the most advanced bedroom enhancement ever developed for the best sleep

& relaxation experience possible.

Ima ine bein able to synchronize your Bluetooth Device with the Sound Speaker System

that delivers “Surround-Sound” like acoustics from behind the head panel of your new

Adjustable Bed. Play your favorite music, elevate your amin experience with action

sounds that surround you. Set your Device for Alarm Clock settin s with any wake-up

tone you desire or en a e in Spa-Like relaxation with nature sounds from dozens of free

Apps. The audio possibilities are endless...

Simply Follow the Instructions Below to Activate Your Bluetooth Soun System.

1) Open your Bluetooth device & enter the “SETTINGS” application menu.

2) Scroll & Click on the “BLUETOOTH” Menu item to view the application screen.

3) In this section you will see a listing of local Bluetooth signal devices. Click on the “ADJUSTABLE”

listing to pair your device with the Sound System.

4) Now, you can activate your music library or game applications and experience quality sound for your

listening or gaming enjoyment.

Troubleshooting

In the event the adjustable bed fails to operate, investigate the

symptoms and possible solutions provided in the chart below

SYMPTOM SOLUTION

Hand Remote LED illuminates and appears

Normal, but will not operate bed.

None of the Functions on the

Adjustable Bed will Operate

1) Is the power cord plugged into a working &

grounded electrical outlet?

• NOTE: A grounded, electrical surge protection device

is recommended (not supplied)

2) Test outlet by plugging in an appliance you know

works properly.

3) Check low amp fuse on the Control Box under bed.

Replace Fuse if blown.

1) Your Bed may be obstructed preventing smooth

operation. Remove obstructions from around &

under the bed.

2) Check that Head section has clearance from

headboard or wall.

3) Headboard may be too close the edge of the

mattresses. Verify a 1.5” (38.1mm) to 2” (50.8mm)

distance between headboard brackets and mattress.

Adjust if required.

1) Re-Program the hand control (as indicated in the

Manual provided with this product, for programming

procedures).

2) Unplug the power cord. After 45 seconds, plug in to

electrical outlet. This should reset the electronic

components.

3) The Home Electrical circuit breaker may have been

tripped. Reset circuit breaker if needed.

4) Check surge protection device or electrical outlet to

insure working order. Test outlet by plugging in a

known working appliance.

5) Check low amp fuse on Control Box under bed.

Replace Fuse if blown.

Hand Remote Function Keys will not illuminate..

Head or foot section Function Key will elevate bed,

but will not return to the horizontal (Flat) position.

1) Replace batteries in the hand remote.

2) Check that batteries are installed properly.

Wireless Adjustable Bed

with Bluetooth Sound System

The

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Troubleshooting

Continued

In the event the adjustable bed fails to operate, investigate the

symptoms and possible solutions provided in the chart below

SYMPTOM SOLUTION

Activating Head or Foot Lift Function causes

"pulsing" or "stuttering" when operating feature.

Massage Motors seem excessively

loud during operation.

1) Check batteries and installation in Hand Remote.

2) Assure that the Function Key is pressed

Directly & Firmly.

3) Radio Frequency Interference from other remotes or

electronic devices may be affecting normal operation.

1) Hard surface flooring may cause added vibration.

To correct, place carpet pieces or rubber Furniture

Cups under each leg or caster of the bed.

2) Elevate the head or foot section a short distance

(with the hand control) to realign the lift/lower

mechanisms with the bed support platform.

3) Check that the bed is not in direct contact with a

wall, nightstand, or other object that may cause

vibration or noise.

4) If Adjustable Bed is installed on top of a bed

frame, check that the massage motors are not causing

bed frame (or bed frame components) to vibrate or

rattle.

5) Check that the headboard attachment hardware

is tightened firmly (if used).

IF YOU EXPERIENCE ANY TROUBLE WITH YOUR BED FRAME WITHIN THE WARRANTY PERIOD,

PLEASE CONSULT THE TROUBLESHOOTING GUIDE PROVIDED WITH YOUR FRAME

AND ONLINE (IF APPLICABLE). IF PROBLEMS PERSIST, PLEASE CALL:

CUSTOMER SERVICE TOLL FREE NUMBER

1-877- 826-8757

Please Have Your Receipt Ready And Available

THANK YOU AND ENJOY YOUR ADJUSTABLE BED FRAME!

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

WARRANTY

CUSTOMATIC ADJUSTABLE BEDZ®, (CUSTOMATIC ADJUSTABLE BEDZ®) warrants this adjustable bed to the consumer who is the original pur-

chaser (the “purchaser,” subject to the terms and conditions set forth herein). This warranty begins on the “warranty commencement date,”

or the purchase date for new and unused adjustable beds. For adjustable beds that have been used either as floor or display models, the

“warranty commencement date” is the date the bed was manufactured. So, a floor or display model bed is covered by a portion of the limited

20-year warranty. The purchaser must show original proof of purchase for warranty to be valid. If proof of purchase is not presented,

CUSTOMATIC ADJUSTABLE BEDZ®holds full right to determine whether the adjustable bed is covered by the warranty. In so doing,

CUSTOMATIC ADJUSTABLE BEDZ®has the right to use the manufacturing date as the warranty commencement date.

The 20-Year Limited Warranty is extended solely to the original purchaser. This warranty is not transferrable.

FULL 3-YEAR WARRANTY (Parts)

This adjustable bed is warranted against defects in the workmanship or materials for a period of three years from the warranty commencement

date. Upon notice during the first three years after the warranty commencement date, CUSTOMATIC ADJUSTABLE BEDZ®will replace any

defective adjustable bed part based on the criteria listed below.

YEAR 1: Full Coverage of Parts & Labor

This adjustable bed is warranted against workmanship and craftsmanship defects or defective materials for up to one (1) year from the war-

ranty commencement date. When notified by purchaser within the first year, CUSTOMATIC ADJUSTABLE BEDZ®will supply replacements (at

no cost to the purchaser) for any defective or malfunctioning adjustable bed part. CUSTOMATIC ADJUSTABLE BEDZ®must authorize that the

part is defective or malfunctioning before replacement parts are supplied to purchaser or any labor costs are absorbed. Once

CUSTOMATIC ADJUSTABLE BEDZ®approves the part is defective or malfunctioning, they will absorb the costs for pre-authorized labor and any

transportation costs associated with the repair/replacement of any parts. For this one (1) year warranty to be valid, any and all defective or

malfunctioning parts must be returned by the original purchaser (or by an authorized CUSTOMATIC ADJUSTABLE BEDZ®in-home technician

or agent) to CUSTOMATIC ADJUSTABLE BEDZ’s®Customer Care Center within 15 days of purchaser receiving replacement parts.

YEARS 2 An 3: Full Coverage of Parts Only.

After the first year from the warranty commencement date, and up to three (3) years from the warranty commencement date, CUSTOMATIC

ADJUSTABLE BEDZ®will provide replacement parts for any defective or malfunctioning adjustable bed part upon receiving written notice from

the original purchaser. This two (2) year warranty is only valid once any and all defective or malfunctioning parts are returned by the original

purchaser to CUSTOMATIC ADJUSTABLE BEDZ®’s Customer Care Center within 15 days of purchaser receiving replacement parts. The original

purchaser is responsible for all service, transportation, labor and shipping & handling costs related to the delivery and/or replacement of the

defective or malfunctioning part(s).

YEARS 4 Through 20: Prorate Coverage of Non Electrical Parts Only.

After the third year of the warranty commencement date, and up to twenty (20) years from the warranty commencement date, CUSTOMATIC

ADJUSTABLE BEDZ®will issue replacements (upon terms and conditions described below) for any mechanical bed part found to be defective or

malfunctioning upon receiving written notice from the original purchaser. This does not apply to electronics, electrical components, massage

motors and lift motors. Purchaser will be required to pay 1/17th of the (then) current replacement cost of the part multiplied by the number of

years past the third year from the warranty commencement date. CUSTOMATIC ADJUSTABLE BEDZ®will take responsibility for the remaining

cost of the replacement part. This seventeen (17) year warranty is only valid once any and all defective or malfunctioning parts are returned by

the original purchaser to CUSTOMATIC ADJUSTABLE BEDZ’s®Customer Care Center within 15 days of purchaser receiving replacement parts.

Purchaser holds responsibility for all labor and transportation costs related to the replacement of the defective part up to twenty (20) years after

the commencement date. After the twentieth year, purchaser will be responsible for the entire cost of repair and replacement of all defective

parts and materials, including service and transportation costs associated with the repair or part replacement.

ADDITIONAL TERMS AND CONDITIONS

This warranty is considered void 1) if any damage to the adjustable bed is caused by the purchaser; 2) if any unauthorized repair or replace-

ment of parts has taken place; 3) if the adjustable bed has been handled incorrectly in transit or otherwise, subjected to physical or electrical

abuse or misuse, or otherwise operated in a way that does not adhere to the guidelines for proper operation and maintenance outlined in the

Owner’s Manual, this warranty, and any other applicable text published or approved by CUSTOMATIC ADJUSTABLE BEDZ®; 4) in relation to

any damage to mattresses, fabric, cables, electrical cords or items supplied by dealers. Contact the dealer or relevant party for warranty informa-

tion on these items; 5) if any unnecessary service calls have taken place, including fees for in-home service calls solely for the consumer’s educa-

tional purposes or for finding an unsatisfactory power connection; 6) if the recommended weight restrictions (Twin/TXL/Split QN/Split CA

King 575 Pounds, Full/FXL 600 Pounds, Queen 650 Pounds) and guidelines for proper distribution of weight outlined in the Owner’s Manual

are not followed.

Repairs to or replacement of the adjustable bed or its components under the terms of this limited warranty will apply to the original warranty

period and will not serve to extend such period.

The decision for the repair or replacement of defective parts under this warranty is at the option and sole discretion of CUSTOMATIC

ADJUSTABLE BEDZ®.

REPAIR OR REPLACEMENT OF ADJUSTABLE BED PARTS WILL BE THE SOLE REMEDY OF THE PURCHASER. CUSTOMATIC ADJUSTABLE BEDZ®,

AND THEIR PARENTS, SUBSIDIERIES, DIVISIONS, AFFILIATES OR AGENTS HOLD ABSOLUTELY NO OR ANY SPECIAL, INDIRECT, INCIDENTAL, OR

CONSEQUENTIAL DAMAGES OR FOR ANY OTHER DAMAGE, CLAIM, OR LOSS NOT EXPRESSLY COVERED BY THE TERMS OF THIS WARRANTY.

20-Year Premium Limite Warranty for A justable Be Frames

Wireless Adjustable Bed

with Bluetooth Sound System

The

NOVA

WARRANTY

No reimbursement will be made to the purchaser for inconvenience, removal, installation, setup time, lack of use, shipping, or any other costs

or expenses not covered by this warranty. CUSTOMATIC ADJUSTABLE BEDZ® does not hold responsibility for in-home service on adjustable

beds. You must contact your dealer or party that sold the adjustable bed for any terms and conditions relating to their in-home service, should

any exist.

CUSTOMATIC ADJUSTABLE BEDZ®, AND THEIR PARENTS, SUBSIDIARIES, DIVISIONS, AFFILIATES OR AGENTS MAKE NO

OTHER WARRANTY WHATSOEVER, EXPRESS OR IMPLIED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND

FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED BY NAME AND EXCLUDED FROM THIS AGREEMENT.

The above limitation or exclusion may not apply to every purchaser as some states disallow exclusions or limitations of incidental or consequential damages.

This warranty allows the purchaser specific legal rights. The purchaser may also have other rights, which can vary from state to state. This warranty is valid in the