Robustel GoRugged M1000 XP User manual

Robustel GoRugged M1000 XP
Industrial Serial to Cellular Gateway
For GSM/GPRS/UMTS Networks
User Guide
Document Name: User Guide
Firmware: 1.01.00
M1000 XP Configurator: 1.01.00
Date: 2016-11-16
Status: Confidential
Doc ID: RT_UG_M1000 XP_v.1.1.3
www.robustel.com

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About This Document
This document describes the hardware and software of the Robustel M1000 XP Industrial Serial to Cellular
Gateway.
Copyright© Guangzhou Robustel Technologies Co., Limited
All Rights Reserved.
Trademarks and Permissions
Robustel are trademark of Guangzhou Robustel Technologies Co., Limited.
All other trademarks and trade names mentioned in this document are the property of their respective holders.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to revision without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support Contact Information
Tel: [phone]
Fax: [phone]
E-mail: [e-mail]
Web: www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the gateway is used in a normal manner with a well-constructed network, the
gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind
to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel
accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received
using the gateway, or for failure of the gateway to transmit or receive such data.
Safety Precautions
General
The gateway generates radio frequency (RF) power. When using the gateway, care must be taken on safety
issues related to RF interference as well as regulations of RF equipment.
Do not use your gateway in aircraft, hospitals, petrol stations or in places where using cellular products is
prohibited.
Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the gateway should be away from computers, office equipment, home appliance,
etc.
An external antenna must be connected to the gateway for proper operation. Only uses approved antenna with
the gateway. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Gateway may be used at this time.
Using the gateway in vehicle
Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing
the gateway.
The driver or operator of any vehicle should not operate the gateway while driving.
Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the gateway.
The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after
extended period.
Protecting your gateway
To ensure error-free usage, please install and operate your gateway with care. Do remember the following:
Do not expose the gateway to extreme conditions such as high humidity / rain, high temperature, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the gateway. There is no user serviceable part inside and the warranty
would be void.
Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.

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Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
2011/65/EC
Directive 2011/65/EU of the European Parliament and of the Council of 8 June 2011
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2012/19/EU
Directive 2012/19/EU the European Parliament and of the Council
of 4 July 2012 on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information
Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or hazardous substances or elements with defined concentration limits
Name of the part
Hazardous substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal Parts
o
o
o
o
o
o
Circuit Modules
x
o
o
o
o
o
Cables and Cable Assemblies
o
o
o
o
o
o
Plastic and Polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Revision History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Release Date
Firmware Version
Doc Version
Details
2013-11-23
1.0.0
V1.0.0
First Release
2015-05-13
1.01.00
V1.1.0
Update Section: Packing List, Install SIM Card, Power Supply
Add Section: SMS Direct and section , Modbus Protocol
Modify Section: SMS Direct, Modbus Alarm, Safety Precautions,
Regulatory and Type Approval Information, mount the Gateway,
PIN assignment, file format, Regulatory and Type Approval
Information
2015-10-07
1.01.00
V1.1.1
Update Section: Cover Image, packing list, Specification(antenna)
2015-11-18
1.01.00
v.1.1.2
Updated logo
2016-11-16
1.01.00
v.1.1.3
Updated section about 2.9 Power Supply

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Contents
Chapter 1 Product Concept......................................................................................................................................... 8
1.1 Overview .................................................................................................................................................... 8
1.2 Packing List ................................................................................................................................................. 9
1.3 Specifications ........................................................................................................................................... 11
1.4 Dimensions............................................................................................................................................... 12
1.5 Selection and Ordering Data .................................................................................................................... 12
Chapter 2 Installation................................................................................................................................................ 13
2.1 Overview ..................................................................................................................................................13
2.2 LED Indicators........................................................................................................................................... 13
2.3 PIN assignment......................................................................................................................................... 14
2.4 USB interface............................................................................................................................................ 14
2.5 Install SIM Card......................................................................................................................................... 15
2.6 Connect the External Antenna (SMA Type).............................................................................................. 16
2.7 Connect the Gateway to External Device.................................................................................................16
2.8 Mount the Gateway ................................................................................................................................. 17
2.9 Power Supply............................................................................................................................................ 18
Chapter 3 Operate the Gateway ............................................................................................................................... 19
3.1 M1000 XP Configurator Overview............................................................................................................ 19
3.2 Management via RS-232/USB port .......................................................................................................... 20
3.3 Management via TCP connection.............................................................................................................21
3.4 Operation Area Introduction.................................................................................................................... 22
3.5 Export and Import Profiles .......................................................................................................................23
3.6 COM..........................................................................................................................................................25
3.7 GPRS ......................................................................................................................................................... 26
3.8 Connection ............................................................................................................................................... 28
3.9 DDNS ........................................................................................................................................................ 32
3.10 Phone Group ............................................................................................................................................ 33
3.11 Status........................................................................................................................................................ 34
3.12 Wakeup .................................................................................................................................................... 36
3.13 Reboot...................................................................................................................................................... 38
3.14 SNTP ......................................................................................................................................................... 40
3.15 Modbus .................................................................................................................................................... 41
3.16 NMS.......................................................................................................................................................... 42
3.17 Management............................................................................................................................................44
3.18 SMS Direct (optional) ...............................................................................................................................45
3.19 Modbus Alarm (optional)......................................................................................................................... 47
Chapter 4 Typical Applications.................................................................................................................................. 49
4.1 Overview ..................................................................................................................................................49
4.2 Typical Applications.................................................................................................................................. 50
4.2.1 TCP Client Mode ............................................................................................................................... 50
4.2.2 TCP Server Mode .............................................................................................................................. 52
4.2.3 UDP Mode ........................................................................................................................................ 54

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4.2.4 Virtual COM Mode............................................................................................................................ 54
Chapter 5 Appendix ..................................................................................................................................................56
5.1 Factory Settings ........................................................................................................................................56
5.2 M1000 XP SMS Command for Remote Control........................................................................................ 56
5.2.1 SMS Commands Structure................................................................................................................ 56
5.2.2 SMS Control Steps ............................................................................................................................ 56
5.2.3 SMS Commands List ......................................................................................................................... 56
5.2.4 SMS Control Examples...................................................................................................................... 60
5.3Troubleshooting .......................................................................................................................................60
5.3.1 The gateway’s LED does not light: .................................................................................................... 61
5.3.2 No connection with gateway through serial link.............................................................................. 61
5.3.3 GSM/GPRS/UMTS connection cannot be established...................................................................... 61
5.4 Terms and Abbreviations.......................................................................................................................... 61

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Chapter 1 Product Concept
1.1 Overview
Robustel GoRugged M1000 XP is a compact design serial to cellular gateway with plastic housing, offering
state-of-the-art GSM/GPRS/UMTS connectivity for machine to machine (M2M) applications.
Auto GPRS/UMTS connect or reconnect (no AT commands required).
AT Modem mode for optional.
Featured SMS Direct mode which can transparently convert serial data to SMS or vice versa without using AT
Commands. Verification of incoming Caller ID is implemented to block un-authorized users.
Support CSD communication (only receive CSD call).
Transparent TCP and UDP socket connections.
Supports ICMP, DDNS, SNTP, Telnet.
Supports Modbus RTU to Modbus TCP.
Auto reboot via SMS/Caller ID/Timing.
Various dial-up policies: Always Online/Connect on Demand.
Supports RobustLink (Centralized M2M management platform).
Configuration methods: RS232/USB/SMS/TCP/RobustLink.
Firmware upgrade via RS232/USB/TCP/RobustLink.
Two tri-color LED indicators provide signal strength (RSSI) and running status.
Watchdog for reliable communications.
Wide range input voltages from 6 to 18 VDC and extreme operating temperature.
The plastic enclosure can be mounted on a DIN-rail or on the wall, also with extra ground screw.

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1.2 Packing List
Check your package to make certain it contains the following items:
Robustel GoRugged M1000 XP gateway x1
3.5mm 2-pin pluggable terminal block for power connector x1
CD with user guide and configuration utility x1
Note: Please notify your sales representative if any of the above items are missing or damaged.
Optional accessories (can be purchased separately):
SMA antenna (Stubby antenna or Magnet antenna optional)
The number of SMA antenna depend on the model of M1000 XP, more details please refer to 1.3 Specifications
section.
Serial cable for RS232 (DB9 Female to DB9 Male, 1 meter) x1
Stubby antenna
Magnet antenna

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Mini USB cable x1
Wall Mounting Kit
35mm Din-Rail mounting kit
AC/DC Power Supply Adapter (12VDC, 1A) x1
DB9 Male to terminal block for serial port
The details about the PIN assignment show in the 2.3 PIN assignment section.

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1.3 Specifications
Cellular Interface
Standards: GSM/GPRS/UMTS
GPRS: max. 86 kbps (DL & UL), class 10
UMTS: max. 384 kbps (DL & UL)
Frequency: GSM 850/900/1800/1900 MHz
UMTS 850/1900 MHz or 900/2100 or 850/900/1900/2100
CSD: Up to 9.6 kbps
SIM: 1 x (3V & 1.8V)
Antenna Interface: SMA Female
Serial Interface
Number of Ports: 1 x DB9 Female
Serial Standards: RS232 or RS485
ESD Protection: ±15KV
Baudrate: 1200bps to 115200bps
RS-232: TxD, RxD, RTS, CTS, GND
RS-485: Data+ (A), Data- (B)
USB Interface
Number of Ports: 1 x USB port for configuration
Standards: Mini USB
System
LED Indicators: 2 tri-color LED indicators, RUN, 3 level RSSI
Real Time Clock: Built-in real time clock
Watchdog and Timer: Built-in watchdog and timer
Software
IP protocols: PPP, TCP, UDP, ICMP, DDNS, SNTP, Telnet
Serial Port: TCP client/server, UDP, Modbus RTU to Modbus TCP, Virtual COM (COM port redirector)
RobustLink: Centralized M2M management platform
Power Supply and Consumption
Power Supply Interface: 2-pin 3.5mm pluggable terminal block
Input Voltage: 6 to 18 VDC
Power Consumption: Idle: 50-60 mA @ 12 V
Data Link: 100 to 200 mA (peak) @ 12 V
Physical Characteristics
Housing & Weight: Plastic, 105g
Dimension(L x W x H): 75 x 85 x 28 mm
Installation: 35mm Din-Rail or wall mounting or desktop

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1.4 Dimensions
1.5 Selection and Ordering Data
Model No.
Description
Operating Environment
Input
Voltage
M1000-XP2GA
1-port RS232, GPRS 850/900/1800/1900 MHZ
-40 to 85°C /5 to 95% RH
6 to 18 VDC
M1000-XP2GB
1-port RS485, GPRS 850/900/1800/1900 MHZ
-40 to 85°C /5 to 95% RH
6 to 18 VDC
M1000-XP3HA
1-port RS232, GPRS 850/900/1800/1900 MHZ, UMTS
850/1900 or 900/2100 MHZ
-40 to 85°C /5 to 95% RH
6 to 18 VDC
M1000-XP3HB
1-port RS485, GPRS 850/900/1800/1900 MHZ, UMTS
850/1900 or 900/2100 MHZ
-40 to 85°C /5 to 95% RH
6 to 18VDC
M1000-XP3PA
1-port RS232, UMTS 850/1900 or 900/2100 or
850/900/1900/2100 MHZ, HSPA+ 850/900/1900/2100 MHz
-40 to 85°C /5 to 95% RH
6 to 18 VDC
M1000-XP3PB
1-port RS485, UMTS 850/1900 or 900/2100 or
850/900/1900/2100 MHZ, HSPA+ 850/900/1900/2100 MHz
-40 to 85°C /5 to 95% RH
6 to 18VDC

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Chapter 2 Installation
2.1 Overview
2.2 LED Indicators
Name
Color
Status
Description
RUN
Green
Blinking every 0.5s
System is booting.
Blinking every 1s
System is running normally but without any GSM/GPRS/UMTS connection.
Yellow
Blinking every 0.5s
Wireless re-initialization.
Blinking every 1s
GPRS connection established.
RED
Blinking every 0.5s
System is running abnormally.

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Name
Color
Status
Function
RSSI
None
Off
Searching for network.
Green
On
Perfect signal quality.
Blinking every 0.5s
Wireless module communication error, no AT command response.
Yellow
On
Average signal (GSM/GPRS/UMTS connections)
Blinking every 1 s
System is configuring via USB, and DB9 serial port is disabled at the same time
Blinking every 0.5 s
Cannot register to network.
RED
On
Exceptional signal (GSM/GPRS/UMTS connections)
Blinking every 0.5s
SIM card detection is fail or PIN error.
2.3 PIN assignment
2.4 USB interface
USB interface can be used for configuration, firmware upgrade and power supply. When USB interface of M1000 XP
is used for configuration as well as power supply, current/voltage output of USB interface which connects to M1000
XP’s USB interface shall at least reach to 1A/5V.
Note: Normally, current/voltage output of laptop’s USB 2.0 interface is only 0.5A/5V. So when you use USB interface
for configuration, you should use power input interface for power supply (please check section 2.9 错误 ! 未找到引用
源。 ).
PIN
RS232
RS485 (2-wire)
Terminal
block
Direction
1
Data+ (A)
485+
-
2
RXD
RXD
M1000 XP Device
3
TXD
TXD
Device M1000 XP
4
DT
-
5
GND
GND x2
-
6
Data- (B)
485-
-
7
RTS
RTS
Device M1000 XP
8
CTS
CTS
M1000 XP Device
9
+5V Output
DR
-

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2.5 Install SIM Card
Be sure to insert a SIM card before you use the gateway.
Note: A SIM card set with PIN code cannot be used normally in the gateway without the correct PIN code.
Make sure to disconnect the adapter and switch off your gateway before inserting or removing your SIM/USIM card.
Inserting SIM Card
1. Make sure your adapter is disconnected.
2. Insert the SIM card, and you need press the SIM card with your fingers until you hear “a cracking sound”.
Removing SIM card
1. Make sure your adapter is disconnected.
2. Press the SIM card until you hear “a cracking sound”, then the SIM card will pop up to be pulled out.
Note:
1. Don’t touch the metal surface of the SIM card in case information in the card is lost or destroyed.
2. Don’t bend or scratch your SIM card. Keep the card away from electricity and magnetism.
3. Make sure to disconnect the power source from your gateway before inserting and removing your SIM card.
4. Please use the specific M2M SIM card when the device works in extreme temperature (temperature exceeding
0-40 ℃ ), because the long-time working of regular SIM card in harsh environment(temperature exceeding
0-40 ℃ )may increase the possibility of SIM card failure.

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2.6 Connect the External Antenna (SMA Type)
Connect this to an external antenna with SMA male connector. Make sure the antenna is within correct frequency
range as your GSM/GPRS/UMTS operator with impedance of 50ohm, and connector is secured tightly.
2.7 Connect the Gateway to External Device
User can use the serial cable to connect the gateway’s DB9 female connector to external controller / computer.
User can use the USB cable to connect the gateway’s Mini USB Connector to external controller / computer.

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2.8 Mount the Gateway
Two ways of mounting the Gateway
1. Wall mounting
Use 3 pcs of M3 screw to mount the Gateway on the Wall mounting Kit.
And then use 2 pcs of M3 screw to mount the Wall mounting Kit on the wall.
2. DIN rail mounting

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Mount the Gateway on a DIN rail with 3 pcs of M3 screws, and then hang the DIN-Rail on the holder.
You need to choose a standard holder.
2.9 Power Supply
M1000 XP supports reverse polarity protection, but always refers to the figure above to connect the power adapter
correctly. There are two cables associated with the power adapter. Following to the color of the head, connect the
cable marked red to the positive pole through a terminal block, and connect the yellow one to the negative in the
same way.
Note: The range of power voltage is 6 to 18 VDC.

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Chapter 3 Operate the Gateway
3.1 M1000 XP Configurator Overview
M1000 XP Configurator is a PC-based configuration software tool for managing and configuring Robustel M1000 XP
gateways. With a full graphics mode and Windows-based environment, even first time users will find it easy to learn
how to use this new software tool.
M1000 XP Configurator not only makes configuration easier, but also makes it convenient to carry out “mass
deployment” and “pre-configuration”. The most important benefits of using the “M1000 XP Configurator” utility are:
1. Green software, no need installation;
2. Full graphics mode, easy to learn how to configure the M1000 XP gateways;
3. The configuration profile can be easily stored, and then replicated to other gateways;
4. Easy to upgrade gateway firmware.
Note: M1000 XP Configurator can be used with Windows 2000/XP/Vista/7 32/64-bit operation systems. If there is any
running issue, for example, the Configurator run normally in Win 7 system but fail to run in Windows XP system,