Robustel M1200 User manual

gateway
User Guide
M1200
Smart Industrial IoT Gateway
2 SIM + 2 DI + 1 DO + 1 RS-232 + 1 RS-485 + 1 Mini USB
User Guide
Guangzhou Robustel Technologies Co., Ltd.
www.robustel.com

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About This Document
This document provides hardware and software information of the Robustel M1200, including introduction,
installation, configuration and operation.
Copyright© 2018 Guangzhou Robustel Technologies Co., Ltd.
All rights reserved.
Trademarks and Permissions
、are trademarks of Guangzhou Robustel Technologies Co., Ltd. All other
trademarks and trade names mentioned in this document are the property of their respective owners.
Disclaimer
No part of this document may be reproduced in any form without the written permission of the copyright owner.
The contents of this document are subject to change without notice due to continued progress in methodology,
design and manufacturing. Robustel shall have no liability for any error or damage of any kind resulting from the use
of this document.
Technical Support
Tel: [phone]
Fax: [phone]
Email: [e-mail]
Web: www.robustel.com

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Important Notice
Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data
may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare
when wireless devices such as the gateway is used in a normal manner with a well-constructed network, the
gateway should not be used in situations where failure to transmit or receive data could result in damage of any kind
to the user or any other party, including but not limited to personal injury, death, or loss of property. Robustel
accepts no responsibility for damages of any kind resulting from delays or errors in data transmitted or received
using the gateway, or for failure of the gateway to transmit or receive such data.
Safety Precautions
General
The gateway generates radio frequency (RF) power. When using the gateway, care must be taken on safety
issues related to RF interference as well as regulations of RF equipment.
Do not use your gateway in aircraft, hospitals, petrol stations or in places where using cellular products is
prohibited.
Be sure that the gateway will not be interfering with nearby equipment. For example: pacemakers or medical
equipment. The antenna of the gateway should be away from computers, office equipment, home appliance,
etc.
An external antenna must be connected to the gateway for proper operation. Only uses approved antenna with
the gateway. Please contact authorized distributor on finding an approved antenna.
Always keep the antenna with minimum safety distance of 20 cm or more from human body. Do not put the
antenna inside metallic box, containers, etc.
RF exposure statements
1. For mobile devices without co-location (the transmitting antenna is installed or located more than 20cm
away from the body of user and nearby person)
FCC RF Radiation Exposure Statement
1. This Transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
2. This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment.
This equipment should be installed and operated with a minimum distance of 20 centimeters between the
radiator and human body.
Note: Some airlines may permit the use of cellular phones while the aircraft is on the ground and the door is open.
Gateway may be used at this time.
Using the gateway in Vehicle
Check for any regulation or law authorizing the use of cellular devices in vehicle in your country before installing
the gateway.
The driver or operator of any vehicle should not operate the gateway while driving.
Install the gateway by qualified personnel. Consult your vehicle distributor for any possible interference of
electronic parts by the gateway.
The gateway should be connected to the vehicle’s supply system by using a fuse-protected terminal in the
vehicle’s fuse box.
Be careful when the gateway is powered by the vehicle’s main battery. The battery may be drained after
extended period.

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Protecting Your Gateway
To ensure error-free usage, please install and operate your gateway with care. Do remember the following:
Do not expose the gateway to extreme conditions such as high humidity / rain, high temperature, direct sunlight,
caustic / harsh chemicals, dust, or water.
Do not try to disassemble or modify the gateway. There is no user serviceable part inside and the warranty
would be void.
Do not drop, hit or shake the gateway. Do not use the gateway under extreme vibrating conditions.
Do not pull the antenna or power supply cable. Attach/detach by holding the connector.
Connect the gateway only according to the instruction manual. Failure to do it will void the warranty.
In case of problem, please contact authorized distributor.

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Regulatory and Type Approval Information
Table 1: Directives
2013/56/EU
Directive 2013/56/EU of the European Parliament and of the Council of 10 Feburary 2013
on the restriction of the use of certain hazardous substances in electrical and
electronic equipment (RoHS)
2012/19/EU
Directive 2012/19/EU the European Parliament and of the Council
of 24 July 2012 on waste electrical and electronic equipment (WEEE)
Table 2: Standards of the Ministry of Information Industry of the People’s Republic of China
SJ/T
11363-2006
“Requirements for Concentration Limits for Certain Hazardous Substances in Electronic
Information Products” (2006-06).
SJ/T
11364-2006
“Marking for Control of Pollution Caused by Electronic Information Products”
(2006-06).
According to the “Chinese Administration on the Control of Pollution caused
by Electronic Information Products” (ACPEIP) the EPUP, i.e., Environmental
Protection Use Period, of this product is 20 years as per the symbol shown here, unless otherwise
marked. The EPUP is valid only as long as the product is operated within the operating limits
described in the Hardware Interface Description.
Please see Table 3 for an overview of toxic or hazardous substances or elements that might be
contained in product parts in concentrations above the limits defined by SJ/T 11363-2006.
Table 3: Toxic or Hazardous Substances or Elements with Defined Concentration Limits
Name of the Part
Hazardous Substances
(Pb)
(Hg)
(Cd)
(Cr (VI) )
(PBB)
(PBDE)
Metal parts
o
o
o
o
o
o
Circuit modules
x
o
o
o
o
o
Cables and cable assemblies
o
o
o
o
o
o
Plastic and polymeric parts
o
o
o
o
o
o
o:
Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is
below the limit requirement in SJ/T11363-2006.
x:
Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials for this
part might exceed the limit requirement in SJ/T11363-2006.

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Document History
Updates between document versions are cumulative. Therefore, the latest document version contains all updates
made to previous versions.
Date
Firmware Version
Document Version
Change Description
12 Mar., 2018
1.0.0
v.1.0.0
Initial release
4 Apr., 2018
1.0.0
v.1.0.1
Updated product name
9 Apr., 2018
1.0.0
v.1.0.2
Updated EMI information

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Contents
Chapter 1 Product Overview ........................................................................................................................... 8
1.1 Key Features ............................................................................................................................................... 8
1.2 Package Contents ....................................................................................................................................... 9
1.3 Specifications ........................................................................................................................................... 10
1.4 Dimensions............................................................................................................................................... 12
1.5 Ordering Information ............................................................................................................................... 12
Chapter 2 Hardware Installation.................................................................................................................... 13
2.1 PIN Assignment ........................................................................................................................................ 13
2.2 LED Indicators........................................................................................................................................... 14
2.3 USB interface............................................................................................................................................ 15
2.4 Insert or Remove SIM Card ......................................................................................................................16
2.5 Attach External Antenna (SMA Type).......................................................................................................17
2.6 Mount the Gateway .................................................................................................................................17
2.7 Connect the Gateway to a Computer....................................................................................................... 19
2.8 Power Supply............................................................................................................................................19
Chapter 3 Initial Configuration ...................................................................................................................... 20
3.1 Configure the PC.......................................................................................................................................20
3.2 Factory Default Settings ...........................................................................................................................33
3.3 Log in the Gateway...................................................................................................................................33
3.4 Control Panel............................................................................................................................................ 34
3.5 Status........................................................................................................................................................ 35
3.6 Interface > Link Manager ......................................................................................................................... 37
3.7 Interface > Cellular ................................................................................................................................... 42
3.8 Interface > DIDO....................................................................................................................................... 46
3.9 Interface > Serial Port...............................................................................................................................50
3.10 Services > Syslog.......................................................................................................................................55
3.11 Services > Event........................................................................................................................................ 56
3.12 Services > NTP .......................................................................................................................................... 58
3.13 Services > SMS.......................................................................................................................................... 59
3.14 Services > Email........................................................................................................................................60
3.15 Services > WakeUp ...................................................................................................................................61
3.16 Services > DDNS ....................................................................................................................................... 63
3.17 Services > SSH........................................................................................................................................... 64
3.18 Services > Web Server.............................................................................................................................. 65
3.19 Services > Advanced.................................................................................................................................66
3.20 System > Debug........................................................................................................................................ 66
3.21 System > Update ...................................................................................................................................... 67
3.22 System > App Center ................................................................................................................................67
3.23 System > Tools ..........................................................................................................................................69
3.24 System > Profile........................................................................................................................................71
3.25 System > User Management .................................................................................................................... 73
Glossary............................................................................................................................................................. 75

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Chapter 1 Product Overview
1.1 Key Features
The Robustel Smart Industrial IoT Gateway M1200 is a compact cellular gateway based on GSM/GPRS/
EDGE/UMTS/WCDMA/HSDPA/HSUPA/HSPA+/FDD LTE/TDD LTE networks. This dual-SIM gateway enables remote data
transmission of local serial ports and I/O, and supports such interfaces as RS-232, RS-485 and mini-USB. M1200
provides users with stable network connectivity and data transmission. It is available to meet industrial application
demands for its standards-compliant industrial designs. As a universal gateway, it can be applied in many scenarios
such as Energy, Transportation and Agriculture, etc.
Auto GSM/GPRS/EDGE/UMTS/WCDMA/HSDPA/HSUPA/
HSPA+/FDD LTE/TDD LTE connections (No AT command required)
Supporting two dial-up policies, Always Online and Connect on Demand
Dual-SIM backup (push-push or MFF type optional)
Supporting SMS Direct mode which can transparently convert serial data to SMS or vice versa
Transparent TCP and UDP protocol connections
ICMP, DDNS, SNTP and Telnet
Modbus RTU to TCP
Auto rebooting via SMS and Timer
Configuration and firmware upgrading via USB and RobustLink
Sending SMS if DI is triggered (optional)
Robust industrial design (9 to 36V DC, -40 to +75 °C extended operating temperature, desktop or wall mounting
or DIN rail mounting)

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1.2 Package Contents
Before installing your M1200, verify the kit contents as following.
Note: The following pictures are for illustration purposes only, not based on their actual sizes.
1 x Robustel Smart Industrial IoT Gateway M1200
1 x 10-pin 3.5 mm RP female terminal block with lock for DI/DO connections
1 x Quick Start Guide with download link of other documents or tools
Note: If any of the above items is missing or damaged, please contact your Robustel sales representative.
Optional Accessories (sold separately)
3G/4G SMA cellular antenna (stubby/magnet optional)
Stubby antenna 1 Stubby antenna 2

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Wall mounting kit
35 mm DIN rail mounting kit
Mini USB converter
AC/DC power adapter (12V DC, 1.5 A; EU/US/UK/AU plug optional)
1.3 Specifications
Cellular Interface
Number of antennas: 1
Connector: SMA, female
SIM slot: 2 (3.0 V & 1.8 V)
Standards: GSM/GPRS/EDGE/UMTS/WCDMA/HSDPA/HSUPA/HSPA+/FDD LTE/TDD LTE
GSM: max DL/UL = 9.6/2.7 Kbps
GPRS: max DL/UL = 86 Kbps
EDGE: max DL/UL = 236.8 Kbps
UMTS: max DL/UL = 384/128 Kbps
WCDMA: max DL/UL = 2.8 Mbps/384 Kbps
HSDPA: max DL/UL = 14.4 Mbps/384 Kbps