Royal Sovereign RBC-4500 User manual

BILL COUNTER WITH VALUE COUNTING
Owner's Manual
Royal Sovereign International, Inc. Please read and retain these instructions.
To register your product, please go to www.royalsovereign.com
RBC-4500

CONTENTS
Thank you for purchasing the Royal Sovereign Bill Counter with
Value Counting, RBC-4500. This manual will provide you with safety
information, instructions for optimal use, and proper care and
maintenance for your product. Please read this manual carefully
before operating.
SAFETY INSTRUCTIONS ...............................................................................2
BOX CONTENTS & PRODUCT VIEW .................................................................. 3
QUICK START GUIDE ...................................................................................4
CONTROL PANEL ........................................................................................5
PRODUCT OPERATION................................................................................. 6 -7
MAINTENANCE OF THE MACHINE................................................................... 8
SPECIFICATIONS .......................................................................................8
TROUBLESHOOTING ...................................................................................9
ERROR CODE DISPLAY AND SOLUTIONS............................................................ 10
WARRANTY ............................................................................................. 11
1

SAFETY INSTRUCTIONS
When using this machine follow these basic safety precautions to reduce risk of fire, electric shock, orinjury.
2
WARNING
1. Only use the power cord that comes with the machine. Using a different power cord may result in electric
shock, fire, or cause serious damage to the machine. Plug the power cord into a properly grounded wall outlet.
2. Do not use the machine if the power cord is damaged. This may result in electric shock, fire, or other hazards.
3. Do not place the machine in an area where it may be exposed to water or other liquids.
4. To reduce the risk of electrical shock, do not take apart the machine. When service or repair is needed bring to a
qualified service repair technician.
5. When unplugging the power plug, grip the plug to pull it out. Pulling the cord may result in electric shock, fire,
or damage to the machine.
6. Do not place objects on the power cord and do not bend it excessively. This may result in electric shock, fire,
or other hazards.
Read & Fully Understand This Owner’s Manual Before Using This Machine.
1. Before dusting the machine with a brush, unplug the machine from the wall. Do not use liquid or aerosol
cleaners on the machine.
2. Do not use the machine in areas with high temperature or high humidity. This may result in the machine not
working properly.
3. When not using the machine for long periods of time, unplug the power cord from the outlet.
CAUTION

Digital Display
Bill ReceivingVanes
Hopper
BillCounter PowerCord
PRODUCT VIEW
3
BOX CONTENTS
Control Panel

1. Plug the power cable into the back of the unit and into the wall power outlet.
2. On the back of the machine, flip the power switch to power on.
3. The machine will go through an automatic self-diagnostics test to ensure accurate bill
counting. The counting wheels in the bill counter will spin several times to ensure it is
ready for use. When the machine has completed its test run and "0" displays on the
machine, it is now ready for counting.
4. Place your currency into the hopper to automatically begin counting.
For More Detailed Instructions, Go To Page 6
4
QUICK START GUIDE
Carrying Handle
Printer Interface
Power Switch
Power Socket

5
CONTROL PANEL
Counterfeit Detection (CF Key)
UV Counterfeit Detection
Counterfeit bills often use white or bleached paper, which will glow under ultraviolet light. To use the ultraviolet
counterfeit detection press the “CF” button once. When the UV detector finds a counterfeit bill, the machine will
stop counting to allow removal of the counterfeit bill and display the error code on the preset display.
Magnetic Counterfeit Detection
If the magnetic detector does not find the presence of magnetic components that are standard in authentic
bills, the machine will stop counting to allow removal of the counterfeit bill and display the error code on the
preset display. To use the magnetic counterfeit detection press the “CF” button twice.
Ultraviolet and Magnetic Counterfeit Detection
To count with both UV and MG counterfeit detection, select the “CF” button three times.
Dimensional Detection (DD Key)
The dimension detector measures the width of the center of each bill by using infrared light. If the detector
finds an odd sized bill, the machine will stop counting to allow removal of the bill and display the error code
on the preset display. To use the dimensional counterfeit detection press the “DD” button once.
Display Key
Select the display key to view the count record. By pressing “DISPLAY”, you can view the total number of bills
and values of each denomination along with a grand total.

6
PRODUCT OPERATION
1. Attach power cable to back of machine, plug into a three prong outlet, and turn power switch on.
-The unit will conduct an automatic self-diagnostic test to ensure accurate counts.
-After five seconds of the counting wheels spinning, the screen will display a"0".
-If there is a problem, the preset display will show an error code. (See ERROR CODE DISPLAYS
-LOCATED ON PAGE 10.)
2. Select bill counting settings: Before counting, select counting settings that are related to your counting needs:
-ADD mode:
The ADD mode displays the cumulative total of all bills counted. To turn ADD mode on, press "ADD".
-BATCH mode:
The machine is preset to common counting mode. To count bills in batches, press the “BATCH” key. Batching is
preset to 100 bills. To change the batch amount, use the keypad to enter a batch number between 1 and 999. Press
“Enter/Reset” to save the setting. Press the “BATCH” key again to clear.
-Auto and Manual Start Modes:
The machine is preset to automatically start counting bills once placed into the hopper. To change to manual start
mode, press the “MNL” key, insert the bills into the hopper, and press the “Enter/Reset” key. Press the “MNL” key again
to return to auto mode.
-Value Counting:
The machine will total the number of bills by denomination and total value by denomination as well as provide a grand
total. Each denomination must be counted separately. To operate press the “ADD” key. Then on the keypad press the
denomination to be counted ($1 -$100). After denomination is counted press the next denomination to be counted
and continue until all denominations needed to be counted are complete. Then press the “DISPLAY” key to view the
total number of bills and values of each denomination along with a grand total.
Single denomination counting-
Select denomination to be counted from the Numeric/Denomination keypad
Place bills in hopper.
Total number of bills and denomination value will show on display screen after bills are counted.
Multi-Denomination Value Counting-
Press the “ADD” key.
Select denomination to be counted from the Numeric/Denomination keypad
Place bills in hopper.
Select next denomination and repeat process above.
After all denominations are have been counted hit the “DISPLAY” key and the number of bills and value for
each denomination along with a grand total will show on the display screen.

7
PRODUCT OPERATION (CONTINUED)
-Counterfeit Detection Methods
All methods are automatically on when the unit is powered up. To manually turn off any or all methods see (CONTROL
PANEL -LOCATED ON PAGE 5.)
-Menu Settings
Press “MENU" key, you will see: 1. SPEED SET 2. LEVEL SET 3. WARN COUNT 4. DATE&TIME 5. BEEP 6.PRINTER
INTERFACE, press “ “ keys and select the item you need, then press RESET-ENTER.
1. SPEED SET
Press the RESET-ENTER key, there are three speeds: SPEED 1,900pcs/min, SPEED2, 1,200pcs/min, SPEED3,
1,400pcs/min. Press the number keys: 1,2,3 or press “ “ key and select the speed, then press RESET-ENTER.
2. LEVEL SET
Press the RESET-ENTER key and enter the setting, it will show 1. UV LEVEL 2. MG LEVEL 3. DD LEVEL 4. DOUBLE
LEVEL. Press “ “ key and select the item you need, the press RESET-ENTER. Each sensitivity has 5 levels:
(1.low, 3.middle, and 5.high), press number key 1-5 and select the sensitivity level, then press RESET-ENTER key.
3. WARN COUNT SET
Press the RESET-ENTER key and enter the setting, Press “ “ key and select the item you need (YES means the
fake note is included in the amount; NO means the total amount doesn’t include the fake notes), press RESET-ENTER.
4. DATE & TIME
Press the RESET-ENTER key and enter the setting, it displays “YYYY-MM-DD HH:MM:SS”, press the number keys
to set the date and time, press the “ “ key and select the set item, the press the RESET-ENTER key.
5. BEEP
Press the RESET-ENTER key and enter the setting, it will display 1. KEY BEEP OFF 2. KEY BEEP ON 3. WARNING
BEEP OFF 4. WARNING BEEP ON. Press “ “ key and select the set item, then press the RESET-ENTER key and
quit.
6. PRINTER INTERFACE
Press the RESET-ENTER key and enter the setting, 1. 4800bps 2. 9600bps 3. 14400bps 4. 19200bps 5. 28800bps 6.
57600bps, press “ “ key and select the item, then press the RESET-ENTER key and quit.
3. Place bills into the hopper to begin counting; press “ENTER/RESET" if in manual mode

8
MAINTENANCE OF THE MACHINE
WARNING:Before doing any dusting, turn the power switch off and disconnect the power cord from the
machine.It is very important to clean all the sensors in the machine with asoft brush to avoid any paper
particles or dust from sticking to the light transmitter or the light-receiver sensors.It is important to clean the
inside of the machine occasionally.Unplug the machine and lift the top cover to gain access to the interior.
If necessary, the glass surfaces of the detectors may also be wiped with a soft cloth dampedwith alcohol.
To get the best results out of your bill counter, Royal Sovereign recommends using Royal Sovereign Cleaning
Cards (RBC-CLN) to remove dirt, dusts, oils, and other contaminates from bill counters. With the machine on,
simply run the cleaning card through the machine like a bill. This cleaning card will run through and clean the
sensors of dirt and other contaminates. Cleaning cards are recommended to be used after every 100 cycles.
CAUTION: DO NOT CHANGE THE POSITION OF THE DETECTORS AND/OR OPTICAL SENSORS
SPECIFICATIONS
Model RBC-4500
Power single-phase 100~240V 50/60Hz (1±5%)
Power Consumption <50W
Temperature Range of Operation 0~40°C / 32~104°F
Hopper Capacity 300 notes
Counting Speed 900, 1,200, and 1,400 bills per minute
Accepted Note Size 4.3" ×2.0" ~ 9.8" ×7.7" / 110 ×50~185 ×90(mm)
Display Range Counting: 4 Digits / Batch Counting: 3 Digits
Dimensions 10.60 x 9.80 x 7.70 in (269 × 249 × 196 mm)
Net Weight 10.10 lbs. / 4.58kg

9
TROUBLESHOOTING
Note: when counting and detecting is not accurate, please check the machine as follows:
Problem Reason Solution
Bills get damaged Hopper Tension is
too tight
To loosen the tension, please turn the bill thickness
adjuster (located on the top of the machine) one notch to
the right (+). Repeat bill counting and adjust if problem
continues.
Machine runs slow / Bills not
feeding properly
Hopper Tension is
too tight
To loosen the tension, please turn the bill thickness
adjuster (located on the top of the machine) one notch to
the right (+). Repeat bill counting and adjust if problem
continues.
Bills eject from the machine Hopper Tension is
too loose
To tighten the tension, please turn the bill thickness
adjuster (located on the top of the machine) one notch to
the left (-). Repeat bill counting and adjust if problem
continues.
Display shows miscount Hopper Tension is
too loose
To tighten the tension, please turn the bill thickness
adjuster (located on the top of the machine) one notch to
the left (-). Repeat bill counting and adjust if problem
continues.
Display shows “DOUBLE” or
“CHAIN”
Hopper Tension is too
loose
To tighten the tension, please turn the bill thickness adjuster
(located on the top of the machine) one notch to the left (-).
Repeat bill counting and adjust if problem continues.
Main motor and/or vane
motor does not run
Hopper plate sensor
is not working
correctly
Clean the hopper with a soft brush, use compressed air to clear
out the dust, or use a Royal Sovereign Cleaning Card.
Display shows “0” but is
not counting bills
Counting sensor is
not working
correctly
Clean the counting sensor by blowing compressed air
throughout the stacker and vane area of the unit.

ERROR CODE DISPLAY AND SOLUTIONS
The display may show some error code in counting, which means there are some problems with the machine. Refer
to the chart below to solve the error.
Most of the errors listed above may be caused by dust or dirt on the inside of the machine.
Keeping the machine clean is highly recommended (Please refer to MAINTENANCE OF THE
MACHINE -LOCATED ON PAGE8).
10
Error Code Trouble Position
UV CHECK FAIL UV Sensor
NL CHECK FAIL Left Counting Sensor
NR CHECK FAIL Right Counting Sensor
IRL CHECK FAIL Left Double-Notes Sensor
IRR CHECK FAIL Right Double-Notes Sensor
STACK CHECK FAIL Note-Receiving Sensor
HOPPER CHECK FAIL Note-Feeding Sensor
ENCODE disc CHECK FAIL Width Sensor
Error Code Reason and Troubleshooting
HALF Half Sheet. Take the notes from the stacker. Press the “RESET” key to
continue counting again.
DOUBLE Double-notes. Take the notes from the stacker. Press the “RESET” key to
continue counting again. If EA2 often appears, please adjust the position
of the adjustment knob.
CHAIN Jointed notes. Take the notes from the stacker. Press the “RESET” key to
continue counting again.
JAM Jammed notes. Turn off the machine. Remove the jammed note from the
machine.
UV, MG, DD Suspect note has been detected. Remove the note and press the “RESET”
key to continue counting.

ONE YEAR LIMITED WARRANTY
Royal Sovereign International, Inc. warranties this product to be free from defects in material and workmanship for a
period of one (1) year. This warranty is extended to the original purchaser only.
This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance
with the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal
wear and tear, accident, abuse, misuse, alteration, misapplication,improper installation, or improper maintenance and
service by you or any third party.
Returned product will not be accepted without aReturn Authorization number.To request aReturn Authorization number,
please visit us at www.royalsovereign.com.All transportation costs for the return of damaged product or parts will be the
responsibilityof the purchaser.Return defective product, in original packaging,to the addressbelow.
Royal Sovereign International, Inc. requires reasonable proof of your date of purchase from an authorized retailer or
distributor. Therefore, you should keep your receipt, invoice, or canceledcheck from the original purchase. The limited
warranty shall be limited to the repair or replacement of parts which prove defective under normal use and service within
the warranty period.
Royal Sovereign International, Inc. (and its affiliated companies) SHALL HAVE NO LIABILITY WHATSOEVER TO
PURCHASER OR ANY THIRD PARTY FOR ANY SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL
DAMAGES. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above
exclusion and limitations may not apply to you.
ROYAL SOVEREIGN INTERNATIONAL, INC.
2 Volvo Dr., Rockleigh, NJ 07647 USA
TEL: [phone]
Email: [e-mail]
For Product Support and Warranty Questions, Please Go To
www.royalsovereign.com/Customer Support 11