Royal Sovereign RBC-EG450-CA User manual

Professional Bill Counter With Value Counting
RBC-EG450-CA
Owner's Manual
Dual Currency –For use with
RS International Canada Inc. Please read and retain these instructions.

CONTENTS
1
Safety Instructions 2
Box Contents 3
Product View 3
Quick Start Guide 4
Control Panel and Operation 4
Maintenance of the Machine 9
Troubleshooting 9
Error Code Display and Solutions 10
Specifications 11
Warranty 12
French 13

SAFETY INSTRUCTIONS
2
When using this machine follow these safety precautions to reduce risk of fire, electric shock, or
injury.
WARNING
To avoid damage to the unit and or personal injury, please read the following
instructions carefully.
1. Place the unit on asolid flat surface. Do not place the unit on ashaky or vibrating
surface
2. Before moving the unit, disconnect the power cored. Damage to the power cord
may result in fir and/or electric shock
3. Keep the unit away from volatile gases or flammable material
4. Do not place the machine in an area where it may be exposed to water or other
liquids.
5. In case of a water spill, stop operating the unit immediately. Switch the unit off,
disconnect the power cord and contact Royal Sovereign Customer Service for
assistance
6. Plug the power cord into agrounded outlet only. If the unit is not in use for along
period of time, please keep unit switched off and unplugged.
7. Avoid any foreign objects such as coins or staples from falling into the unit as it
may cause damage to the machine
8. Do not take apart the machine. If service or repairs are needed, bring to a qualified
service repair technician or contact Royal Sovereign Customer Service.
9. Before dusting the machine with a brush, unplug the machine from the wall. Do not
use liquid or aerosol cleaners on the machine. Use a soft brush to avoid any paper
particles or dust from sticking to the light transmitter or the light receiving sensors.
10. Do not use the machine in areas of high temperature, high humidity, or strong
sunlight. This may result in the machine not working properly.
Read & Fully Understand This Owner’s Manual Before Using This Machine.

Bill Counter Power Cord Owners Manual External Display
PRODUCT VIEW
3
BOX CONTENTS
1. Hopper
2. LCD Screen
3. Stacker
4. Carrying Handle
5. Control Panel
6. External Display
1
2
4
5
6
3
7. Adjusting Screw
8. ON/OFF Switch
9 Power Cord Input
10. RJ11 Port
7
1
0
9
8

4
QUICK START GUIDE
1. Plug the power cable into the back of the unit (10) and the other end into an electrical
outlet. Connect the external display cord to the RJ11 Port (8 )
2. Turn the power switch to the “ON” position (9).
3. The machine will go through an automatic self-diagnostics test to ensure accurate bill
counting. The counting wheels in the bill counter will spin several times to ensure it is
ready for use. When the machine has completed its test run and “0” displays on the
machine, it is now ready for counting.
4. Place your banknotes into the hopper to immediately begin counting
Note: Preset to Canadian Setting and to detect counterfeit suspect banknotes.
B
A
D
C
E
CONTROL PANEL AND OPERATION
Your unit has been factory defaulted to the recommended bill counter setting and is set to Canadian
Counterfeit counting mode. Unless you want to change settings on the bill counter, you now are
ready to start using the bill counter. Please follow Quick Start Guide to begin (Page 3). To
change control panel settings and for advanced features, refer to below.

5
FUNC BUTTON
The unit is defaulted to count Canadian Currency with Counterfeit Detection ON. This is the default
setting when turning the unit ON
DEFAULT SETTING:
Canada Currency -This is the default setting with Canadian counterfeit
detection ON
US Currency -Press the FUNC once to set to US Currency. In US currency
setting, the control panel will display USD. US counterfeit detection (MG, UV, IR)
is set ON
Count Mode -Press the FUNC twice to set to Count Mode. In count mode all
counterfeit detection is turned OFF
Return to Default Setting: Press the FUNC a third time to return back to default
setting (Canada Currency)
M/A (Auto and Manual Start):
This bill counter is preset to automatically start counting bills once placed into the hopper.
In Auto mode the word “AUTO” will appear on the control panel screen. To change to manual start
mode, press “M/A”. The word “MANUAL” will replace the word “AUTO” on the screen panel.
Insert the banknotes into the hopper. Press “RESET” to begin manual count operation

BATCH/C BUTON:
The machine is preset to common counting mode. To count bills in batches such as in quantities of
20, press “BATCH”. The word “BATCH” will appear on the control panel screen
Batching is preset to 100 bills. When in BATCH/C mode, this button operates as a backspace.
To change the batch amount, use the keypad to enter a batch number between 1 and 999 followed
by pressing “RESET” to save the setting.
For example, if you wanted to count the banknotes in quantities of 20, enter the number 20, followed
by pressing “RESET” to save the setting.
To clear this setting, press “BATCH” again. BATCH will disappear from the control panel screen
ADD BUTTON:
The Add mode displays the cumulative total of all bills counted. To turn the ADD mode on, press
“ADD”. The word ADD will appear on the control panel screen. Press “ADD” to quit this feature
The word ADD will no longer appear on the screen
RESET BUTTON
Use this button to RESET/ SET Features and Start operation (when in Manual Mode)
3/COUNT BUTTON
Press this button to quickly set the unit to Count without using counterfeit detection function
VALUE BUTTON
Refer to separate section
6

7
VALUE BUTTON (Value Counting)
This Royal Sovereign bill counter is equipped with Value Counting to provide a grand total of the
denominations counted and total quantity counted. Value Counting works both in Canadian and US
banknote denomination setting. Each denomination must be counted separately.
To operate:
Single Denomination Counting
1. Press the “VALUE” button
2. Select denomination to be counted from the Numeric/Denomination keypad.
3. Place bills in hopper.
4. Total number of bills and denomination value will show on display screen after bills are
counted.
Canada Setting USD Setting
\
Multi-Denomination Value Counting
1. Press the “VALUE” button followed by the “ADD” button.
2. Select denomination to be counted from the Numeric/Denomination keypad. (For
Canada:-$5, $10, $20, $50, $100. For USD: $1, $2, $5, $10, $20, $50, $100).
3. Place bills in hopper.
4. Select next denomination and repeat process above. continue until all denominations
needed to be counted are complete.
Canada Setting USD Setting

8
COUNTERFEIT DETECTION FUNCTION
Canadian Setting,
UV (Ultra-Violet), Infrared, and DD (Dimensional Detection) are used to detect counterfeit or
suspect banknotes. In the event the bill counter discovers a counterfeit or suspect banknote it will
stop and beep. The suspicious banknote will be positioned to the top of the banknote stacker.
This banknote has not been counted. Counting can be resumed by pressing the RESET button
US Setting:
In US setting, UV (Ultra-Violet), Infrared, Magnetic and DD (Dimensional Detection) areused to
detect counterfeit or suspect banknotes. In the event the bill counter discovers a counterfeit or
suspect banknote it will stop and beep. The suspicious banknote will be positioned to the top of
the banknote stacker. This banknote has not been counted. Counting can be resumed by
pressing the RESET button
Dimensional Detection is done automatically. The first banknote counted serves as reference for
the rest o the counting. The bill counter will stop and beep if it encounters a banknote which
length, width or thickness is different from the original note. An error code will be displayed to
indicate the type of suspect banknote. The suspicious banknote will be positioned at the top of
the banknote Stacker
Adjustment Screw
The adjustment screw (#7) has been set for the ideal setting for
use with Canadian and US currency. You however may need to
adjust the feeder aperture if the following problems occur during
counting
Frequent jams or banknote passing the feed with difficultly: Turn
the adjusting screw counterclockwise to make the aperture wider
Frequent EE5 or EEA error message Turn the adjusting screw
clockwise to make the aperture smaller
Important Note: The adjusting screw is very sensitive.
Move only anotch (1/4 turn) at a time

WARNING: Before dusting or cleaning, turn the power switch off and disconnect the power cord
from the machine. It is very important to clean all the sensors in the machine with a soft brush to
avoid any paper particles or dust from sticking to the light transmitter or the light-receiver sensors.
It is important to clean the inside of the machine occasionally. Unplug the machine and lift the top
cover to gain access to the interior.
If necessary, the glass surfaces of the detectors may be wiped with a soft cloth damped with
alcohol.
To get the best results out of your bill counter, Royal Sovereign recommends using Royal
Sovereign Cleaning Cards (RBC-CLN) to remove dirt, dust, oils, and other contaminates from bill
counters. With the machine on, simply run the cleaning card through the machine like a bill. (Note:
You may need to adjust the bill thickness adjuster as a cleaning card is thicker than a banknote.
After using a cleaning card, return the bill thickness adjuster to the previous setting). This cleaning
card will run through and clean the sensors of dirt and other contaminates. Cleaning cards are
recommended to be used after every 100 cycles.
MAINTENANCE OF THE MACHINE
Problem/Issue Reason Solution
Bills get damaged/Machine runs slow Hopper Tension is too tight
To loosen the tension, turn the adjustment screw
counter clockwise. Repeat bill counting and
adjust if the problem continues
Bills eject from the machine /Display
shows Miscount, Frequent EE5 or EEA
Message
Hopper Tension is too loose
To tighten the tension, turn the adjustment screw
clockwise. Repeat bill counting and adjust if the
problem continues
TROUBLESHOOTING
9

ERROR CODE DISPLAY AND SOLUTIONS
The display may show some error codes when counting, which means there are some
problems with the machine. Refer to the chart below to solve the errors.
Error Code Reason Solution
E01/E02 Left/Right Counting Sensor Clean dust off sensor/replace sensor
E03 Code disc sensor
Clean dust off sensor/faster sensor /replace
sensor
E04 Feeder sensor
Clean dust off sensor/faster sensor /replace
sensor
E05 Stacker sensor
Clean dust off sensor/faster sensor /replace
sensor
BF
Wheels are running without
banknotes
Press 'RESET' and recount
EOA
The unit is operating in direct
sunlight or UV Sensitivity issue
keep unit away from direct sunlight. Lower
UV sensitivity
EEA
Some banknotes may be glued or
stuck together
Remove and press 'RESET' to continue
counting
EEB
Banknote width size is over 8mm
than norm
Remove and press 'RESET' to continue
counting
EE1
Counterfeit or suspicious banknote -
banknote without UV feature
Remove and press 'RESET' to continue
counting. If the unit stops frequently, adjust
the sensitivity level
EE2
Counterfeit or suspicious banknote -
banknote without MG feature
Remove and press 'RESET' to continue
counting. If the unit stops frequently, adjust
the sensitivity level
EE4
Torn banknote. Left/right counting
sensor
Remove and press 'RESET' to continue
counting. Clean dust off the sensor and or
the sensor needs to be replaced
EE5
Two banknotes are counted as on or
inaccurate counting
Remove and press 'RESET' to continue
counting
EE7
Banknotes are not fed correctly into
feeder
Arrange banknotes according to instruction
on Feeder adjustment
EE8
Feeding board is not in horizontal
position or banknote width size is
shorter than 30mm
Adjust the position of the feeding board.
Remove and press 'RESET' to continue
counting
EE9
Feeding board is not in the
horizontal position or banknote
width size is larger than 75mm
Adjust the position of the feeding board.
Remove and press 'RESET' to continue
counting
10

SPECIFICATIONS
9
Model RBC-ED450-CA
Application Medium/Commercial
Loading Style Frontload
Counting Option
Canada Banknote Yes
USA Banknote Yes
Counterfeit Detection
Canada Banknote No
USA Banknote Yes
Speed 1400
Display Type LCD
Value Counting Yes
Hopper Capacity 500
Auto Start/Stop Yes
Cumulative Add Mode Yes
Batch Mode Yes
External Display Included Yes
Power Supply 110/60Hz
Dimensions
10.1" x 9.7" x 9.7"
(256 x 246 x 246mm)
Weight 10.4 lbs (4.7 kg)
Approval cULus (adapter)

11
ONE YEAR LIMITED WARRANTY
Royal Sovereign International, Inc. (and its affiliated companies) warranties this product to be free from defects in material
and workmanship for a period of one (1) year. This warranty is extended to the original purchaser only.
This warranty only covers products that are properly installed, properly maintained, and properly operated in accordance with
the instructions provided. This limited warranty does not cover any failures or operating difficulties due to normal wear and
tear, accident, abuse, misuse, alteration, misapplication, improper installation, or improper maintenance and service by you or
any third party.
Returned product will not be accepted without a Return Authorization number. To request a Return Authorization number, please
visit us at www.royalsovereign.com. All transportation costs for the return of damaged product or parts will be the
responsibility of the purchaser. Return defective product, in original packaging, to the address below.
Royal Sovereign International Inc. requires reasonable proof of your date of purchase from an authorized retailer or distributor.
Therefore, you should keep your receipt, invoice, or canceled check from the original purchase. The limited warranty shall be
limited to the repair or replacement of parts which prove defective under normal use and service within the warranty period.
Royal Sovereign International, Inc. SHALL HAVE NO LIABILITY WHATSOEVER TO PURCHASER OR ANY THIRD PARTY FOR ANY
SPECIAL, INDIRECT, PUNITIVE, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. Some states do not allow the exclusion or
limitation of incidental or consequential damages so the above exclusion and limitations may not apply to you.
RS International Canada Inc.
191 Superior Blvd.
Mississauga, Ontario, L5T 2L6
TEL: [phone]
Email: [e-mail]
For More Information:
www.royalsovereign.ca