Ruijie Reyee RG-EG209GS Installation and operating manual

Ruijie Reyee RG-EG209GS Router
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2022.4.7
Copyright © 2022 Ruijie Networks

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This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
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I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://www.ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. Signs
The signs used in this document are described as below:
Danger
An alert that calls attention to safety operation instructions that if not understood or followed when operating the
device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in data
loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function failure
or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.

II
2. Note
This manual provides the device installation steps, hardware troubleshooting, module technical specifications,
and specifications and usage guidelines for cables and connectors. It is intended for the users who have some
experience in installing and maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

I
Contents
Preface.................................................................................................................................................. I
1 Product Overview.............................................................................................................................. 1
1.1 RG-EG209GS............................................................................................................................1
1.2 Package Contents......................................................................................................................1
1.2.1 RG-EG209GS................................................................................................................1
1.3 Product Appearance..................................................................................................................2
1.3.1 RG-EG209GS................................................................................................................2
1.4 Technical Specifications............................................................................................................3
1.4.1 RG-EG209GS................................................................................................................3
2 Preparing for Installation................................................................................................................... 6
2.1 Safety Precautions.....................................................................................................................6
2.1.1 General Safety Precautions...........................................................................................6
2.1.2 Handling Safety..............................................................................................................6
2.1.3 Electric Safety................................................................................................................6
2.1.4 Electrostatic Discharge Safety.......................................................................................7
2.2 Installation Environment Requirements.....................................................................................7
2.2.1 Bearing Requirements...................................................................................................7
2.2.2 Ventilation Requirements...............................................................................................8
2.2.3 Space Requirements .....................................................................................................8
2.2.4 Temperature/Humidity Requirements............................................................................8
2.2.5 Cleanliness Requirements.............................................................................................8
2.2.6 Grounding Requirements...............................................................................................9
2.2.7 Anti-interference Requirements...................................................................................10

II
2.2.8 Lightning Protection Requirements .............................................................................10
2.2.9 Installation Site Requirements.....................................................................................11
2.3 Tools ........................................................................................................................................11
3 Installing the Router........................................................................................................................ 12
3.1 Installation Procedure..............................................................................................................12
3.2 Preparing..................................................................................................................................13
3.3 Precautions..............................................................................................................................13
3.4 Installing the Device.................................................................................................................13
3.4.1 Mounting the Device on a Workbench.........................................................................13
3.5 Connecting the Ground Cable of the Device...........................................................................14
3.6 Connecting the Power Supply.................................................................................................15
3.7 Connecting Cables...................................................................................................................15
3.8 Bundling Cables.......................................................................................................................15
3.8.1 Precautions..................................................................................................................15
3.8.2 Bundling Steps.............................................................................................................16
3.9 Checking after Installation .......................................................................................................16
3.9.1 Checking Cable Connection........................................................................................16
3.9.2 Checking Power Supply...............................................................................................16
4 Verifying Operating Status .............................................................................................................. 17
4.1 Setting up Configuration Environment.....................................................................................17
4.2 Checklist...................................................................................................................................17
4.2.1 Checklist before Power-on...........................................................................................17
4.2.2 Checklist after Power-on..............................................................................................17
4.3 Configuring the Router.............................................................................................................18

III
5 Troubleshooting............................................................................................................................... 19
5.1 General Troubleshooting Procedure .......................................................................................19
5.2 Common Troubleshooting Procedures....................................................................................19
5.2.1 Password Loss.............................................................................................................19
5.2.2 System LED Error........................................................................................................19
6 Appendix.......................................................................................................................................... 20
6.1 Connectors and Media.............................................................................................................20
6.2 Fiber-Optic Cable Connection .................................................................................................21
6.3 Mini-GBIC and SFP Modules...................................................................................................22
6.4 Cabling.....................................................................................................................................24
6.4.1 Requirements for the Minimum Cable Bend Radius...................................................25
6.4.2 Precautions for Bundling up Cables............................................................................25

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
1.1 RG-EG209GS
The RG-EG209GS series routers are independently developed by Ruijie Networks with independent intellectual
property rights. RG-EG209GS routers are a new generation of products for the small and micro enterprise offices,
small hotels, and villas, providing 600Mbps of egress bandwidth to meet the user need of high-speed bandwidth.
RG-EG209GS boasts the flexible multi-WAN feature and policy-based routing, enabling users to customize
varied online behavior management policies. Working with the Reyee managed switches and access points, it
can implement the unified network configuration through the App and perform remote management and
diagnosis.
Table 1-1 RG-EG209GS Specifications
Model
10/100/1000Base-T
Adaptive Ethernet
Port
100Base-
FX/1000Base-
X SFP Port
WAN
Port
LAN
Port
LAN/WAN
Switchable
Port
Power
Supply
RG-EG209GS
8
1
1
5
3
Adapter
1.2 Package Contents
1.2.1 RG-EG209GS
Table 1-2 RG-EG209GS Package Contents
Item
Quantity
Router
1
Foot Pad
4
Power Adapter
1
User Manual
1
Warranty Card
1

Hardware Installation and Reference Guide Product Overview
2
1.3 Product Appearance
1.3.1 RG-EG209GS
Figure 1-1 RG-EG209GS Router Appearance
Figure 1-2 Front Panel of an RG-EG209GS Router
Table 1-3 Front Panel Specifications
Item
Description
System Status LED
See Table 1-4 for details.
Reset Button
Press for less than 2 seconds to reboot the router.
Press for more than 5 seconds until the system LED flashes to restore the
router to factory default settings. (The device does not respond if you press the
Reset button for 2s to 5s).
DC Input Plug
Connect the DC power adapter to the DC input plug on the faceplate of the
router to power on the router.
LAN Port
10/100/1000BASE-T Ethernet RJ45 with auto negotiation. Connect the LAN port
to the PC, the switch or the access point with an Ethernet cable.

Hardware Installation and Reference Guide Product Overview
3
Item
Description
Link/ACT Port LED
Solid green: The port has made a successful link.
Blinking green: The port is transmitting or receiving traffic.
LAN/WAN Switchable Port
10/100/1000BASE-T Ethernet RJ45 with auto negotiation. The port is switchable
between the WAN port and the LAN port.
WAN Port
10/100/1000BASE-T Ethernet RJ45 with auto negotiation. Connect the WAN
port to the DSL/Cable Modem to establish an Ethernet connection.
LAN/WAN Switchable SFP
Port
100Base-FX/1000Base-X SFP port. The port is switchable between the WAN
port and the LAN port.
SFP Port LED
Solid green: The port has made a successful link.
Blinking green: The port is transmitting or receiving traffic.
Grounding Lug
Connect the grounding lug to the grounding system of the installation site with
the grounding cable to provide grounding protection.
Note
After the router is restored to factory default settings, the default management address is http://192.168.110.1
(No password by default).
Table 1-4 RG-EG209GS System Status LED Descriptions
Status
Description
Fast flashing (at 8 Hz)
The router is starting up.
Solid on
The router is functioning properly.
Slow flashing (at 0.5 Hz)
The network is unreachable.
Flashing twice in succession
1. The router is restoring factory default settings. 2. The router is upgrading
the software.
One long flash followed by three
short flashes
The main program is missing.
1.4 Technical Specifications
1.4.1 RG-EG209GS
Table 1-5 Technical Specifications of an RG-EG209GS Router
Model
RG-EG209GS
CPU
Dual-core CPU with the clock speed of 880 MHz

Hardware Installation and Reference Guide Product Overview
4
Flash Memory
32 MB
SDRAM
DDRIII 256 MB
Fixed Service Ports
Eight 10/100/1000BASE-T Ethernet RJ45 with auto negotiation and one
1000Base-X SFP port, including eight LAN ports and one WAN port. Three LAN
ports can be switched to the WAN port.
Power Supply
AC input:
Rated Voltage Range: 100 VAC to 240 V AC
Maximum Voltage Range: 90 V AC to 264 VAC
Frequency: 50 Hz/60 Hz
Rated current: 0.7 A
Adapter DC Connector
Specifications
Inner diameter: 2.1 mm (0.08 in.)
Outer diameter: 5.5 mm (0.22 in.)
Depth: 10.0 mm (0.39 in.) ±0.5 mm (0.02 in.)
Polarity symbol: the center (tip) of the output plug is positive (+) and the barrel
(ring) of the output is negative (-).
Ground Leakage
Current
≤
3.5 mA
EEE Function
Not Supported
Power Consumption
< 18 W
Operating Temperature
0ºC to 40ºC (32°F to 104°F )
Storage Temperature
-40ºC to 70ºC (-40°F to 158°F )
Operating Humidity
10% to 90% RH (non-condensing)
Storage Humidity
5% to 95% RH (non-condensing)
Fan Module
Fanless
Temperature Alarming
Not Supported
EMC Certification
GB9254 CLASS A
EN 55032:2015+AC:2016
EN 61000-3-2:2014
EN 61000-3-3:2013
EN 55035:2017
ETSI EN 300 386 V2.1.1 (2016-07)
Safety Regulation
Compliance
GB4943-2011
EN 62368-1

Hardware Installation and Reference Guide Product Overview
5
Dimensions (W x D x H)
202 mm x 108 mm x 28 mm (7.95 in. x 4.25 in. x 1.10 in.)
Weight
0.55 kg (1.21 lbs)
Caution
Please use the power adapter delivered with the router by Ruijie Networks.

Hardware Installation and Reference Guide Preparing for Installation
6
2 Preparing for Installation
2.1 Safety Precautions
Note
To avoid personal injury and device damage, carefully read the safety precautions before you install the
device.
The following safety precautions may not cover all possible dangers.
2.1.1 General Safety Precautions
Do not place the device in a wet position, and keep the device away from liquid. Keep the chassis clean and
dust-free.
Install the device in a position far away from heat sources.
Ensure that the cabinet and power distribution system are properly grounded.
Do not place the device in walking areas.
During the installation and maintenance, do not wear loose clothes, ornaments, or any other things that may
be hooked by the chassis.
Keep tools and components away from walking areas.
2.1.2 Handling Safety
Prevent the device from being frequently handled.
Cut off all the power supplies and unplug all power cords before moving or handling the device.
Keep balance and prevent personal injuries when handling the device.
2.1.3 Electric Safety
Warning
Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead to
severe and fatal personal injury and device damage.
Direct or indirect contact with high voltage or mains power supply through wet objects may cause fatal
dangers.
Observe local rules and regulations during electric operations. Only personnel with relevant qualifications
can perform such operations.
Check whether there are potential risks in the work area. For example, check whether the power supply is
grounded, whether the grounding is reliable, and whether the ground is wet.
Learn about the position of the indoor emergency power switch before installation. Cut off the power switch
in case of accidents.
Check the device carefully before shutting down the power supply.
If a power supply system is equipped with a leakage protector (also referred to as “leakage current switch”
or “leakage current breaker”), the power supply will be cut off automatically when the electric leakage or

Hardware Installation and Reference Guide Preparing for Installation
7
electric shock occurs. The selected leakage protector should comply with the following rule:
○The rated leakage action current of each leakage protector is greater than twice of the theoretical
maximum leakage current of all the power supplies in the system.
For example, if a system is equipped with 16 identical power supplies, the leakage current of each power
supply is equal to or less than 3.5 mA, andthe leakage current of the system totals 56 mA. Aleakage protector
with 30 mA rated action current supports less than five power supplies (that is,Action current of the leakage
protector/2/Maximum leakage current of each power supply = 30/2/3 .5 ≈4.28). In other words, the leakage
protector with 30 mA rated action current supports no more than four power supplies. In this case, the 16
power supplies in the system require at least four leakage protectors with 30 mA rated action current and
each leakage protector supports four power supplies. If power supplies in asystem differ inmodels, the rated
leakage action current of each leakage protector divided by two is greater than the sum of maximum leakage
currents of all the power supplies.
○The rated leakage non-action current of a leakage protector shall be 50% of the leakage action current.
Otherwise, misoperation may easily occur due to high sensitivity and thus the leakage protector trips,
devices are powered off, and services are interrupted.
Take a leakage protector with 30 mA rated leakage action current as an example. The rated leakage non-
action current shall be 15 mA. When the leakage current is below 15 mA, the protector shall not act.
Caution
To guarantee personal safety, the rated leakage action current of each leakage protector in the system
must be equal to or less than30 mA(human body safetycurrent is 30 mA). When twice of the total leakage
current of the system is greater than 30 mA, the system must be equipped with two or more leakage
protectors.
For the leakage current value of each power supply model, see the power supply model specifications in
Chapter 1.
2.1.4 Electrostatic Discharge Safety
Properly ground the device and floor.
Keep the indoor installation environment clean and free of dust.
Maintain appropriate humidity conditions.
2.2 Installation Environment Requirements
Install the device indoors to ensure its normal operation and prolonged service life.
The installation site must meet the following requirements.
2.2.1 Bearing Requirements
Evaluate the weight of the router and its accessories (for example, the cabinet, chassis, and power supply
modules), and ensure that the ground of the installation site meets the requirements.
If the RG-EG209GS router is installed on a workbench, the following conditions must be met:
You are advised to install the device on a standard workbench and maintain a proper clearance around the
air vents for heat dissipation.
The workbench is properly grounded.

Hardware Installation and Reference Guide Preparing for Installation
8
2.2.2 Ventilation Requirements
Maintain a minimum clearance of 100 mm (3.94 in.) around the device for air circulation and normal heat
dissipation. After various cables are connected, bundle the cables or place them in the cable management
bracket to avoid blocking air inlets. Dust the device every three months to avoid blocking the ventilation openings.
2.2.3 Space Requirements
It is recommended that the width of the equipment room corridor be greater than 0.8m (31.50 in.) to ensure
enough space for moving chassis.
Please do not install the device against the wall. Instead, please maintain a minimum clearance of 0.4 m (15.75
in.) around the device for heat dissipation and device maintenance.
2.2.4 Temperature/Humidity Requirements
To ensure the normal operation and prolonged service life of the device, maintain an appropriate temperature
and humidity in the equipment room.
The equipment room with too high or too low temperature and humidity for a long periodmay damage the device.
In an environment with high relative humidity, the insulating material may have poor insulation or even leak
electricity.
In an environment with low relative humidity, the insulating strip may dry and shrink, loosening screws.
In a dry environment, static electricity is prone to occur and damage the internal circuits of the device.
Too high temperatures can accelerate the aging of insulation materials, greatly reducing the reliability of the
device and severely affecting its service life.
The temperature and humidity requirements of the device are as follows:
Table 2-1 Working Environment Requirements
Operating Temperature
Operating Humidity
0ºC to 40ºC (32ºF to 104ºF)
10% to 90% RH (non-condensing)
Note
The ambient temperature and humidity of the device are measured at the point that is 1.5 m (59.06 in.) above
the floor and 0.4 m (15.75 in.) before the device rack when there is no protective plate in front or at the back of
the rack.
2.2.5 Cleanliness Requirements
Dust poses a major threat to the router. The indoor dust takes on a positive or negative static electric charge
when falling on the router, causing poor contact of the metallic joint. Such electrostatic adhesion may occur more
easily when the relative humidity is low, not only affecting the service life of the router, but also causing
communication faults. The following table describes the requirements for the dust content and granularity in the
equipment room.

Hardware Installation and Reference Guide Preparing for Installation
9
Table 2-2 Requirements for Dust
Dust
Unit
Content
Dust particles (diameter ≥ 0.5 μm)
Particles/m3
≤
3.5×106
Dust particles (diameter ≥ 5 μm)
Particles/m3
≤
3.5×104
Apart from dust, the salt, acid, and sulfide in the air in the equipment room must meet strict requirements. These
harmful substances will accelerate metal corrosion and component aging. Therefore, the equipment room should
be properly protected against the intrusion of harmful gases, such as sulfur dioxide, hydrogen sulfide, nitrogen
dioxide, and chlorine gas. The following table lists limit values for harmful gases.
Table 2-3 Requirements for Gases
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2)
0.3
1.0
Hydrogen sulfide (
H2S
)
0.1
0.5
Nitrogen dioxide (NO2)
0.5
1.0
Chlorine gas (CI2)
0.1
0.3
Note
Average refers to the average value of harmful gases measured in one week. Maximum refers to the upper
limit of harmful gases measured in one week, and the maximum value lasts up to 30 minutes every day.
2.2.6 Grounding Requirements
A proper grounding system is the basis for stable and reliable running and is indispensable for preventing
lightning strikes and interference. Carefully check the grounding conditions at the installation site according to
the grounding specifications, and complete grounding properly based on the actual situation.
Safe Grounding
Ensure that the cabinetand power distribution device are securely grounded when thedevice uses theAC power
supply. Otherwise, electric shock may occur when the insulation resistance between the power supply inside the
device and the chassis becomes small.
Caution
Please adopt protection grounding connections in buildings so that the device can be connected to the
protection ground.
Check whether the AC socket is reliably connected to the protection ground of the building. If not, a
protection ground wire should be used to connect the protection ground lug of the AC socket to the
protection ground of the building.
The cross-sectional area of the protection ground cable should be at least 0.75 mm2(18 AWG).

Hardware Installation and Reference Guide Preparing for Installation
10
Lightning Grounding
The lightning protection system of facilities is standalone, and is composed of a lightning rod, a lower conductor,
and a connector connected to the grounding system. The grounding system is usually used for power reference
grounding and safety grounding of the cabinet. Lightning grounding is required only for facilities and is not
required for the device.
EMC Grounding
Grounding required for electromagnetic compatibility includes shielded grounding, filter grounding, noise and
interference suppression, and level reference, which contribute to the overall grounding requirements. The
grounding resistance should be smaller than 1 ohm, and the ground terminals of the cabinet should be grounded
before the running of the device.
Warning
The device is a Class A product. In a domestic environment, this product may cause radio interference in which
case the user may be required to take adequate measures. In this case, users are advised to take proper
measures against the interference.
2.2.7 Anti-interference Requirements
Various interference sources, from either outside or inside the equipment or application system, affect the device
in the conductive ways such as capacitive coupling, inductive coupling, and electromagnetic radiation. There
are two types of electromagnetic interferences: radiated interference and conducted interference, depending on
the type of the propagation path. When the energy, often RF energy, from a component arrives at a sensitive
component via the space, the energy is known as radiated interference. The interference source can be both a
part of the interfered system and a completely electrically isolated unit. Conducted interference results from the
electromagnetic wire or signal cable connection between the source and the sensitive component. The
interference is conducted from one unit to another unit through cables.
Conducted interference often affects the power supply of the equipment, but can be controlled by a filter.
Radiated interference may affect any signal path in the equipment, and is difficult to shield.
The anti-interference requirements are as follows:
Take interference prevention measures for the power supply system.
Keep the device away from the grounding equipment or lightning and grounding equipment of the power
device as much as possible.
Keep the device far away from high-frequency current devices such as high-power radio transmitting station
and radar launcher.
Take electromagnetic shielding measures when necessary.
2.2.8 Lightning Protection Requirements
The device can guard against lightning strikes. As an electric device, it may still be damaged by strong
lightning strikes. Take the following lightning protection measures: Ensure that the grounding cable of the
cabinet is in good contact with the ground.
Ensure that the neutral point of theAC power socket is in good contact with the ground.
You are advised to install a power lightning arrester in front of the power input end to enhance the lightning
prevention for the power supply.

Hardware Installation and Reference Guide Preparing for Installation
11
2.2.9 Installation Site Requirements
Regardless of whether the device is installed into a cabinet or on a workbench, the following conditions must be
met:
Maintain a proper clearance around the air vents for heat dissipation.
The cabinet or the workbench has proper ventilation and heat dissipation.
The cabinet or the workbench is strong enough to support the weight of the device and its accessories.
The cabinet or the workbench are properly grounded.
2.3 Tools
Table 2-4 Tools
Common Tools
Phillips screwdrivers, power cords, network cables, fastening bolts, diagonal pliers, and
binding straps
Special Tools
Antistatic gloves, wire stripper, crimping pliers, crystal connector crimping pliers, and wire
cutter
Meter
Multimeter
Relevant
Devices
PC, display, and keyboard
Note
The device is delivered without a tool kit. Please prepare a tool kit yourself.

Hardware Installation and Reference Guide Installing the Router
12
3 Installing the Router
Caution
Ensure that requirements in Chapter 2 are all met.
3.1 Installation Procedure
The installation steps are shown in the following figure.
Figure 3-1 Installation Procedure
Read precautions
Prepare for installation
Install the device
Ground the device
Connect the power supply
Connect the cables
Bind the cables
Verify the installation
End

Hardware Installation and Reference Guide Installing the Router
13
3.2 Preparing
Carefully plan and arrange the installation position, networking mode, power supply and cabling before
installation. Confirm the following requirements before installation:
The installation site provides sufficient space for heat dissipation.
The installation site meets the temperature and humidity requirements of the device.
The power supply and required current are available in the installation site.
The network cables have been deployed in the installation site.
The selected power supply modules meet the system power requirements.
The position of the indoor emergency power switch is learned before installation. The power switch is cut off
in case of accidents.
3.3 Precautions
To ensure the normal operation and prolonged service life of the device, please observe the following
precautions:
Do not power on the device during installation.
Install the device in a well-ventilated position.
Do not subject the device to high temperatures.
Keep away from high voltage cables.
Install the device indoors.
Do not expose the device in a thunderstorm or strong electric field.
Keep the device clean and dust-free.
Cut off the power switch before cleaning the device.
Do not wipe the device with a damp cloth.
Do not wash the device with liquid.
Do not open the enclosure when the device is working.
Fasten the device tightly.
3.4 Installing the Device
3.4.1 Mounting the Device on a Workbench
If a standard 19-inch cabinet is unavailable, you can mount the device on a workbench.
(1) Attach the four foot pads to the four corners on the bottom of the device.
(2) Place the device on the workbench to ensure adequate airflow and good heat dissipation.
Caution
The workbench on which the device is mounted and operated must not be moved.