Ruijie Reyee RG-EG105GWT Installation and operating manual

Ruijie Reyee RG-EG105GW(T)
Router
Hardware Installation and Reference Guide
Document Version: V1.0
Date: 2022-08-22
Copyright © 2022 Ruijie Networks

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by Ruijie Networks.
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The products, services or features you purchase are subject to commercial contracts and terms. Some or all of
the products, services or features described in this document may not be within the scope of your purchase or
use. Unless otherwise agreed in the contract, Ruijie Networks does not make any express or implied statement
or guarantee for the content of this document.
Due to product version upgrades or other reasons, the content of this document will be updated from time to
time. Ruijie Networks reserves the right to modify the content of the document without any notice or prompt.
This manual is for reference only. Ruijie Networks endeavors to ensure content accuracy and will not shoulder
any responsibility for losses and damages caused due to content omissions, inaccuracies or errors.

I
Preface
Intended Audience
This document is intended for:
Network engineers
Technical support and servicing engineers
Network administrators
Technical Support
The official website of Ruijie Reyee: https://www.ruijienetworks.com/products/reyee
Technical Support Website: https://www.ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Conventions
1. Signs
The signs used in this document are described as below:
Danger
An alert that calls attention to safety operation instructions that if not understood or followed when operating the
device can result in physical injury.
Warning
An alert that calls attention to important rules and information that if not understood or followed can result in data
loss or equipment damage.
Caution
An alert that calls attention to essential information that if not understood or followed can result in function failure
or performance degradation.
Note
An alert that contains additional or supplementary information that if not understood or followed will not lead to
serious consequences.
Specification
An alert that contains a description of product or version support.

II
2. Note
This manual provides the device installation steps, hardware troubleshooting, module technical specifications,
and specifications and usage guidelines for cables and connectors. It is intended for the users who have some
experience in installing and maintaining network hardware. At the same time, it is assumed that the users are
already familiar with the related terms and concepts.

Contents
Preface.................................................................................................................................................. I
1 Product Overview..............................................................................................................................1
1.1 Package Contents......................................................................................................................1
1.2 Product Appearance..................................................................................................................2
1.2.1 RG-EG105GW(T) ..........................................................................................................2
1.2.2 LED................................................................................................................................3
1.2.3 Power Supply.................................................................................................................4
1.3 Technical Specifications............................................................................................................4
1.4 Cooling.......................................................................................................................................6
2 Preparing for Installation...................................................................................................................7
2.1 Safety Precautions.....................................................................................................................7
2.2 General Safety Precautions.......................................................................................................7
2.3 Electric Safety............................................................................................................................7
2.4 Installation Environment Requirements.....................................................................................8
2.4.1 Installation Requirements..............................................................................................8
2.4.2 Ventilation Requirements...............................................................................................8
2.4.3 Temperature and Humidity Requirements.....................................................................8
2.4.4 Cleanliness Requirements.............................................................................................8
2.4.5 EMI Requirements.........................................................................................................9
2.5 Tools ..........................................................................................................................................9
3 Installing the Router........................................................................................................................10
3.1 Installation Procedure..............................................................................................................10
3.2 Before You Begin.....................................................................................................................10

3.2.1 Pre-installation Checklist .............................................................................................11
3.2.2 Precautions..................................................................................................................11
3.3 Installing the Router.................................................................................................................11
3.3.1 Installing the Router on a Wall.....................................................................................11
3.3.2 Installing the Router on a Workbench .........................................................................13
3.4 Connecting the Power Cord.....................................................................................................14
3.5 Connecting the Ethernet Cables..............................................................................................14
3.6 Bundling the Cables.................................................................................................................14
3.7 Checking after Installation .......................................................................................................14
3.7.1 Checking Cable Connection........................................................................................14
3.7.2 Checking Power Supply...............................................................................................15
4 Configuring the Router....................................................................................................................16
4.1 Powering on the Router...........................................................................................................16
4.1.1 Checklist before Power-on...........................................................................................16
4.1.2 Powering on the Router...............................................................................................16
4.1.3 Checklist after Power-on..............................................................................................16
4.2 Configuring the Router.............................................................................................................16
4.3 Setting up a Mesh Network......................................................................................................16
5 Installation Troubleshooting............................................................................................................18
5.1 Power Troubleshooting............................................................................................................18
5.2 System Troubleshooting..........................................................................................................18
6 Monitoring and Maintenance...........................................................................................................19
6.1 Monitoring................................................................................................................................19
6.2 Hardware Maintenance............................................................................................................19

7 Common Troubleshooting...............................................................................................................20
7.1 General Troubleshooting Procedures......................................................................................20
7.2 Common Faults........................................................................................................................20
7.2.1 Fault 1: The LED is still off after the router is powered on..........................................20
7.2.2 Fault 2: The Ethernet port does not work after the Ethernet cable is plugged in........20
7.2.3 Fault 3: The client cannot find the router.....................................................................20
7.2.4 Fault 4: The router cannot be removed.......................................................................21
8 Appendix A Connectors and Media.................................................................................................22

Hardware Installation and Reference Guide Product Overview
1
1 Product Overview
The RG-EG105GW(T) is an AC1300M Wi-Fi5 router developed by Ruijie Networks for enterprises. The device
can be used as an AP. The software system of RG-EG105GW(T) supports enterprise-class application control
and access authentication. The device also supports the expansion of four wired RJ45 interfaces and allows the
access of wireless clients.
RG-EG105GW(T) adopts a flexible design that can be mounted on a workbench or wall to effectively save the
space. The router is applicable to offices, cafes, restaurants and stores.
1.1 Package Contents
Table 1-1 Package Contents
Item
Quantity
RG-EG105GW(T) Router
1
User Manual
1
Power Adapter
1
Warranty Card
1
Mounting Bracket (With 4 Foot Pads)
1
CA3 x 24 mm Bolt
2
Expansion Anchor
2
Note
The package contents generally contain the above items. The actual delivery is subject to the order contract.
And please check your goods carefully against the order contract. If you have any questions, please contact
the distributor.

Hardware Installation and Reference Guide Product Overview
2
1.2 Product Appearance
1.2.1 RG-EG105GW(T)
Figure 1-1 Appearance of a RG-EG105GW(T) Router
1 2 3
4 5 6

Hardware Installation and Reference Guide Product Overview
3
Table 1-2 Panel Specifications
No.
Description
1
DC⎓12V: Power plug
2
WAN0: Configure the WAN0 port to establish an Internet connection.
3
LAN0-LAN3: Connect the LAN0-LAN3 ports to the switch, the access point or
other network devices with an Ethernet cable.
Note: If the LAN port is connected to the AP directly, a power supply module
needs to be installed on theAP.
4
Reset Button:
Press the Reset button for less than 2 seconds to restart the device.
Press the Reset button for over 5 seconds to restore the router to factory
settings. (Release the button when the system status LED blinks).
5
USB2.0 Port
6
Mesh Button: Press the Mesh button for less than 2 seconds to perform Mesh
pairing.
1.2.2 LED
1 2

Hardware Installation and Reference Guide Product Overview
4
Table 1-3 LED Specifications
No.
LED
Status
Description
1
MESH LED
(White)
Off
1. Mesh pairing is not implemented.
2. Wireless relay is not set up.
Flashing
alternately
Mesh pairing is in progress.
Three bars on
1. The Mesh signal strength is high.
2. The wireless relay signal strength is high.
Two bars on
1. The Mesh signal strength is medium.
2. The wireless relay signal strength is
medium.
One bar on
1. The Mesh signal strength is low.
2. The wireless relay signal strength is low.
2
SYS LED
(Blue)
Flashing
Fast flashing (at 8 Hz): The router is
starting up.
Slow flashing (at 0.5 Hz): The network is
unreachable.
One long flash followed by three short
flashes (at 0.8 Hz): The router is faulty.
Flashing twice in succession (at 0.8 Hz):
1. The router is restoring factory settings.
2. The router is upgrading the software.
Note: Do not power off the router in this case.
Solid on
The router is functioning properly.
Off
The router is not powered on.
1.2.3 Power Supply
The RG-EG105GW(T) router adopts the power adapter (12 V/1.5 A) delivered with the device.
1.3 Technical Specifications
Table 1-4 Technical Specifications
RF Design
Dual-stream and dual-radio
Transport Protocols
Compliant with 802.11ac wave2/wave1 and 802.11a/b/g/n simultaneously.

Hardware Installation and Reference Guide Product Overview
5
Operating Bands
802.11b/g/n: 2.4 GHz to 2.4835 GHz
802.11a/n/ac: 5 GHz: 5.150 GHz to 5.350 GHz, 5.47 GHz to 5.725 GHz, 5.725
GHz to 5.850 GHz
Note: The operating band varies in different countries.
Antenna Type
Built-in omnidirectional antenna
Spatial Streams
2.4 GHz: 2 x 2 MIMO
5 GHz: 2 x 2 MIMO
Transmission Rate
Radio 1: 2.4 GHz, 400 Mbps
Radio 2: 5 GHz, 867 Mbps
Maximum access rate per device: 1267 Mbps
Modulation
OFDM: BPSK@6/9 Mbps, QPSK@12/18 Mbps, 16QAM@24/36 Mbps,
64QAM@48/54 Mbps
DSSS: DBPSK@1 Mbps, DQPSK@2 Mbps, and [email protected]/11 Mbps
MIMO-OFDM: BPSK, QPSK, 16QAM, 64QAM, 256QAM
Receive Sensitivity
11b: –91 dBm (1 Mbps), –88 dBm (5.5 Mbps), –85 dBm (11 Mbps)
11a/g: –89 dBm (6 Mbps), –80 dBm (24 Mbps), –76 dBm (36 Mbps), –71 dBm
(54 Mbps)
11n: –83 dBm@MCS0, –65 dBm@MCS7, –83 dBm@MCS8, –65 dBm@MCS15
11ac: VHT20: –83 dBm (MCS0), –57 dBm (MCS9)
11ac: VHT40: –79 dBm (MCS0), –57 dBm (MCS9)
11ac: VHT80: –76 dBm (MCS0), –51 dBm (MCS9)
Maximum Transmit
Power
2.4 GHz:
≤
26 dBm (Adjustable)
5 GHz: ≤ 25 dBm (Adjustable)
Note: The actual transmit power may vary in different countries and regions
according to the rules and regulations.
Adjustable Power
1 dBm
Dimensions (W ×D
×H)
120 mm ×120 mm ×28 mm (4.72 in. ×4.72 in. ×1.10 in., without the brackets)
Weight
0.25 kg (0.55 lbs, without the brackets)
Note: The value indicates the weight of the router only.
Service Ports
One 10/100/1000Base-T WAN port, one 10/100/1000Base-T LAN port and three
10/100/1000Base-T WAN/LAN switchable ports
LEDs
One blue system status LED and one white MESH LED (with three bars,
indicating the MESH signal strength.)
Power Supply
Adopt local power supply, DC adapter (12 V/1.5 A)

Hardware Installation and Reference Guide Product Overview
6
Power
Consumption
≤ 15 W
Environment
Operating temperature: 0°C to 40°C (32°F to 104°F)
Storage temperature: –40°C to 70°C (–40°F to 158°F)
Operating humidity: 5% to 95% (non-condensing)
Storage humidity: 5% to 95% (non-condensing)
Mounting
Wall mounting, tabletop or workbench mounting
Certification
CE, RoHS
MTBF
> 400,000 hours
1.4 Cooling
The RG-EG105GW(T) router adopts fanless design.
Note
Reserve sufficient space around the device for air circulation.

Hardware Installation and Reference Guide Preparing for Installation
7
2 Preparing for Installation
2.1 Safety Precautions
Note
●To avoid personal injury and device damage, carefully read the safety precautions before you install the
device.
●The following safety precautions may not cover all possible dangers.
2.2 General Safety Precautions
Do not expose the device to high temperature, dusts, or harmful gases. Do not install the device in an
inflammable or explosive environment. Keep the device away from EMI sources such as large radar stations,
radio stations, and substations. Do not subject the router to unstable voltage, vibration, and noises.
The installation site should remain dry. Keep the device at least 500 m (0.31 mile) away from the ocean and
do not face it towards the sea breeze.
The installation site should be free from water flooding, seepage, dripping, or condensation. The installation
site should be selected subject to the features of network planning and communication equipment, taking
into consideration the climate, hydrology, geology, earthquake, electrical power, and transportation.
Note
Please follow the procedures described in the user manual to install and remove the device.
2.3 Electric Safety
Observe local regulations and specifications during electric operations. Only personnel with relevant
qualifications can perform such operations.
Check whether there are potential risks in the work area. For example, check whether the power supply is
grounded, whether the grounding is reliable, and whether the ground is wet.
Learn about the position of the indoor emergency power switch before installation. Cut off the power switch
in case of accidents.
Make sure that the device is powered off when you cut off the power supply.
Do not place the device in a damp/wet location. Do not let any liquid enter the chassis.
Keep the device far away from grounding or lightning protection devices for power equipment.
Keep the device away from radio stations, radar stations, high-frequency high-current devices, and
microwave ovens.
Caution
●Improper or incorrect electric operations may cause a fire, electric shock, and other accidents, and lead to
severe and fatal personal injury and device damage.
●Direct or indirect contact with high voltage or mains power supply through wet objects may cause fatal
dangers.

Hardware Installation and Reference Guide Preparing for Installation
8
2.4 Installation Environment Requirements
The RG-EG105GW(T) router must be used indoors. To ensure normal operation and prolong the service life of
the device, the installation site must meet the following requirements.
2.4.1 Installation Requirements
Install the device into an open environment. If the device is installed into a closed environment, ensure that
the cabinet has proper ventilation and heat dissipation.
Make sure that the installation site is sturdy enough to bear the weight of the device and its accessories.
You are advised to install the device on a standard workbench and maintain a proper clearance around the
air vents for heat dissipation.
2.4.2 Ventilation Requirements
The RG-EG105GW(T) router adopts natural cooling. Reserve sufficient space around the device to ensure
normal heat dissipation.
2.4.3 Temperature and Humidity Requirements
To ensure the normal operation and prolonged service life of the device, maintain an appropriate temperature
and humidity in the equipment room. The equipment room with too high or too low temperature and humidity for
a long period may damage the device.
In an environment with high humidity, the insulating material may have poor insulation or even leak electricity.
Sometimes it is also prone to changes in the mechanical properties and causes rusting of metal parts.
In an environment with low relative humidity, static electricity is prone to occur and damage the internal
circuits of the device.
Too high temperatures can accelerate the aging of insulation materials, greatly reducing the reliability of the
device and severely affecting its service life.
Table 2-1 Temperature and Humidity Requirements
Operating Temperature
Operating Humidity
0ºC to 40ºC (32ºF to 104ºF)
5% to 95% RH (non-condensing)
2.4.4 Cleanliness Requirements
Dust poses a major threat to the device. The indoor dust takes on a positive or negative static electric charge
when falling on the device, causing poor contact of the metallic joint. Such electrostatic adhesion may occur
more easily when the relative humidity is low, not only affecting the service life of the device, but also causing
communication faults. The following table describes the requirements for the dust content and granularity in the
equipment room.
Table 2-2 Requirements for Dust
Max Diameter of Dust Particle (μm)
0.5
1
3
5
Max Content (Particles/m3)
1.4×107
7×105
2.4×105
1.3×105

Hardware Installation and Reference Guide Preparing for Installation
9
Apart from dust, the salt, acid, and sulfide in the air in the server room must meet strict requirements. These
harmful substances will acceleratemetal corrosion and componentaging. Therefore, the equipment room should
be properly protected against the intrusion of harmful gases, such as sulfur dioxide, hydrogen sulfide, nitrogen
dioxide, ammonia and chlorine gas. The following table lists limit values for harmful gases.
Table 2-3 Requirements for Gases
Gas
Average (mg/m3)
Maximum (mg/m3)
Sulfur dioxide (SO2)
0.2
1.5
Hydrogen sulfide (H2S)
0.006
0.03
Nitrogen dioxide (NO2)
0.04
0.15
Ammonia (NH3)
0.05
0.15
Chlorine gas (Cl2)
0.01
0.3
2.4.5 EMI Requirements
Keep the device away from the grounding equipment or lightning and grounding equipment of the power
device as much as possible.
Keep the device far away from radio stations, radar stations, high-frequency high-current devices, and
microwave ovens.
2.5 Tools
Table 2-4 Tools
Common Tools
Phillips screwdrivers, power cords, Ethernet cables, fastening bolts, diagonal
pliers, and binding straps
Special Tools
Antistatic gloves, wire stripper, crimping pliers, crystal connector crimping pliers,
and wire cutter
Meter
Multimeter, and bit error rate tester (BERT)
Note
The router is delivered without a tool kit. The tool kit is customer-supplied.

Hardware Installation and Reference Guide Installing the Router
10
3 Installing the Router
The RG-EG105GW(T) router must be installed indoors.
3.1 Installation Procedure
To avoid damage to the router, please follow the steps for installation.
Read precautions
Prepare for installation
Install the device
Connect the power cord
Connect the cables
Bundle the cables
Verify the installation
End
3.2 Before You Begin
Please confirm that you have read Chapter 2 carefully and that the requirements described in Chapter 2 are all
met.

Hardware Installation and Reference Guide Installing the Router
11
3.2.1 Pre-installation Checklist
Carefully plan and arrange the installation position, networking mode, power supply, and cabling before
installation. Confirm the following requirements before installation:
The installation site provides sufficient space for heat dissipation.
The installation site meets the temperature and humidity requirements of the device.
The power supply and required current are available in the installation site.
The selected power supply meets the system power requirements.
The installation site meets the cabling requirements of the device.
The installation site meets the site requirements of the device.
The custom device meets the requirements of the user.
3.2.2 Precautions
To ensure the normal operation and prolonged service life of the device, please observe the following
precautions:
Do not power on the device during installation.
Install the device in a well-ventilated location.
Do not subject the device to high temperatures.
Keep away from high voltage cables.
Install the device indoors.
Do not expose the device in a thunderstorm or strong electric field.
Keep the device clean and dust-free.
Cut off the power switch before cleaning the device.
Do not wipe the device with a damp cloth.
Do not wash the device with liquid.
Do not open the enclosure when the device is working.
Fasten the device tightly.
3.3 Installing the Router
Note
●You are advised to install the device where you can get the optimal coverage. Keep the front panel of the de
vice facing the coverage area.
●The installation guide is for reference only. The actual product shall prevail.
●Make sure that the power socket is available around the device subject to the power cord length of the
adapter.
3.3.1 Installing the Router on a Wall
(1) Drill two holes on the wall. The holes should be level with each other and their centers should be 30 mm
(1.18 in.) to 38 mm (1.50 in.) apart.

Hardware Installation and Reference Guide Installing the Router
12
墙上桩孔两个，孔间距
在30mm~38mm之间。
(2) Tap the two expansion anchors into the holes and make the outer edge of the anchors flush with the wall.
膨胀管压实入孔内。
(3) Attach the mounting bracket to the wall with its two holes aligned to the expansion anchors. Drive two screws
into the expansion anchors to secure the bracket on the wall.
Note
Ensure that the arrow symbol on the bracket should point downwards (↓) when installing the bracket.
支架贴合墙壁并与墙上两孔居中对齐。
螺丝通过支架孔与膨胀管自攻固定支架。
注意箭头朝下。
(4) Gently slide the router onto the mounting bracket until it clicks into place.
Drill two holes on the wall with the center-to-center
distance of 30 mm (1.18 in.) to 38 mm (1.50 in.).
Tap the expansion anchors into the holes.
Attach the mounting bracket to the wall with its
two holes aligned to the expansion anchors.
Drive two screws into the anchors to secure the
bracket on the wall.
Downward Arrow

Hardware Installation and Reference Guide Installing the Router
13
主机沿着支架卡口向下卡入固定。
(5) Secure the router on the mounting bracket.
3.3.2 Installing the Router on a Workbench
The router can be also installed on a workbench vertically and horizontally, as shown in the following figures.
Note
●Connect the Ethernet cables to the router after installation.
●Slide the router onto the mounting bracket in the orientation of the arrow on the bracket until it clicks into
place. Do not forcibly slide the router onto the mounting bracket.
●Verify that the router is properly secured on the bracket after installation.
Gently slide the router onto the mounting
bracket until it clicks into place.