Ruijie RG-EG Series Installation and operating manual

Ruijie RG-EG Series Routers
Hardware Installation and Reference Guide

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Ruijie Networks reserves all copyrights of this document. Any reproduction, excerption, backup, modification,
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without the prior written consent of Ruijie Networks is prohibited.
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Preface
Thank you for using our products. This manual will guide you through the installation of the device.
This manual describes the functional and physical features and provides the device installation steps, hardware
troubleshooting, module technical specifications, and specifications and usage guidelines for cables and connectors.
Audience
It is intended for the users who have some experience in installing and maintaining network hardware. At the same time, it
is assumed that the users are already familiar with the related terms and concepts.
Obtaining Technical Assistance
Ruijie Networks Website: https://www.ruijienetworks.com/
Technical Support Website: https://ruijienetworks.com/support
Case Portal: https://caseportal.ruijienetworks.com
Community: https://community.ruijienetworks.com
Technical Support Email: [email protected]
Skype: [email protected]
Related Documents
Documents
Description
Configuration Guide
Describes network protocols and related mechanisms that supported by the
product, with configuration examples.
Command Reference
Describes the related configuration commands, including command modes,
parameter descriptions, usage guides, and related examples.
Symbol Conventions
Means reader take note. Notes contain helpful suggestions or references.
Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of
data.

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
1 Product Overview
Featured with global-leading semiconductor technologies and communication control technologies, Ruijie EG series router
is a data communication product developed by Ruijie Networks with independent intellectual property right. The EG series
router is designed according to international standards, similar to the mainstream router products in the international market.
By reading this manual, a network administrator familiar with mainstream router configuration commands can use this
device without training.
1.1 RG-EG105G-P
Specifications
Model
RG-EG105G-P
Storage
DDR2 SDRAM: 128MB
ROM: 16MB
Power Module
External 60W power adapter
Interface Standard
Ethernet: 10Base-T/100Base-TX/1000Base-TX
Dimension (without
rubber pads)
(W x H x D)
206.5 mm x 28 mm x 108.5 mm (8.13 in. x 1.1 in. x 4.27 in.)
Voltage
100V to 240V~, 50/60Hz, 1.5A max.
Power Consumption
Less than 60W (With PoE)
PoE
IEEE 802.3af/at, 54W max. output
Working
Temperature
0°C to 40°C (32°F to 104°F)
Working Humidity
10% to 90% RH (non-condensing)
Please avoid the vibration and collision in the process of moving and usage.
Products should be transported in original package.
RG-EG105G-P is a Class-A product which may cause radio interference in the living environment. In such a case, the
user may need to take feasible measures against such interference.
Appearance
Figure 1-1 Front Panel of RG-EG105G-P
Figure 1-2 Back Panel of RG-EG105G-P

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
Interface
Interface
Description
WAN
1 WAN port, used to connect to the DSL/Cable modem for Internet access.
LAN
4 LAN ports, used to connect the computer to the switch or access point (AP).
The LAN3 port can be used as a WAN port via the Web configuration.
LED Indicator
LED Indicator
Description
Status
Blinking green (0.5Hz): The device has started up, but is not connected to the
Ruijie Cloud.
Solid green: The device has started up, and is connected to the Ruijie Cloud.
Blinking green (10Hz): The device is starting up/shutting down, or PoE overload
occurs.
Link/ACT
Solid green: the port is up.
Blinking green: data is being transceived on the port.
Button
Button
Description
Reset
Press reset button until the status LED blinks green at 10Hz to restore the
device to the factory default setting.
The default management IP address is http://192.168.110.1.
1.2 RG-EG105G
Specifications
Model
RG-EG105G
Storage
DDR2 SDRAM: 128MB
ROM: 16MB
Power Module
External 12W power adapter
Interface Standard
Ethernet: 10Base-T/100Base-TX/1000Base-TX
Dimension (without
rubber pads)
(W x H x D)
206.5 mm x 28 mm x 108.5 mm (8.13 in. x 1.1 in. x 4.27 in.)

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
Voltage
100V to 240V~, 50/60Hz, 1.5A max.
Power Consumption
Less than 6W
Working
Temperature
0°C to 40°C (32°F to 104°F)
Working Humidity
10% to 90% RH (non-condensing)
Please avoid the vibration and collision in the process of moving and usage.
Products should be transported in original package.
RG-EG105G is a Class-A product which may cause radio interference in the living environment. In such a case, the
user may need to take feasible measures against such interference.
Appearance
Figure 1-3 Front Panel of RG-EG105G
Figure 1-4 Back Panel of RG-EG105G
Interface
Interface
Description
WAN
1 WAN port, used to connect to the DSL/Cable modem for Internet access.
LAN
4 LAN ports, used to connect the computer to the switch. The LAN3 port can be
used as a WAN port via the Web configuration.
LED Indicator
LED Indicator
Description
Status
Blinking green (0.5Hz): The device has started up, but is not connected to the
Ruijie Cloud.
Solid green: The device has started up, and is connected to the Ruijie Cloud.
Blinking green (10Hz): The device is starting up/shutting down.
Link/ACT
Solid green: the port is up.
Blinking green: data is being transceived on the port.

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
Button
Button
Description
Reset
Press reset button until the status LED blinks green at 10Hz to restore the
device to the factory default setting.
The default management IP address is http://192.168.110.1.
1.3 RG-EG105GW
Specifications
Model
RG-EG105GW
Storage
DDR3 SDRAM: 128MB
ROM: 16MB
Power Module
Built-in power module
Interface Standard
Ethernet: 5 x 10Base-T/100Base-TX/1000Base-TX ports (4 LAN ports and 1 WAN port by
default)
1 USB2.0 port
Transmission
Protocol
Concurrent 802.11b/g/n and 802.11a/n/ac.
Operating Bands
802.11b/g/n: 2.4GHz to 2.483GHz
802.11a/n/ac: 5.15GHz to 5.35GHz, 5.47GHz to 5.725GHz, 5.725GHz to 5.85GHz
(Country-Specific)
Max Throughput
2.4G: up to 450Mbps
5G: up to 867Mbps
Up to 1.317Gbps per device
Transmit Power
27dBm (2.4G) + 25dBm (5G)
(Country-Specific)
Dimension (without
rubber pads)
(W x H x D)
250 mm x 42 mm x 174 mm (9.84 in. x 1.65 in. x 6.85 in.)
Voltage
100V to 240V~, 50/60Hz, 0.6A max.
Power Consumption
Less than 21W
Working
Temperature
0°C to 40°C (32°F to 104°F)
Working Humidity
10% to 90% RH (non-condensing)
Please avoid the vibration and collision in the process of moving and usage.
Products should be transported in original package.
Since there are numerous types of U-disk, we cannot ensure that the system supports all of them. The Kingston and
SanDisk U-disk with FAT 32 are recommended to be used.
Appearance

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
Figure 1-5 Front Panel of RG-EG105GW
Figure 1-6 Back Panel of RG-EG105GW

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
Interface
Interface
Description
WAN
1 WAN port, used to connect to the DSL/Cable modem for Internet access.
LAN
4 LAN ports, used to connect the computer to the switch. The LAN3 port can be
used as a WAN port via the Web configuration.
LED Indicator
LED Indicator
Description
SYS
Blinking green (0.5Hz): The device has started up, but is not connected to the
Ruijie Cloud.
Solid green: The device has started up, and is connected to the Ruijie Cloud.
Blinking green (10Hz): The device is starting up/shutting down.
Speed
Solid green: the port is connected at 10/100/1000 Mbps.
Off: the port is not connected at 10/100/1000 Mbps.
Button
Button
Description
Reset
Press reset button until the status LED blinks green at 10Hz to restore the
device to the factory default setting.
The default management IP address is http://192.168.110.1.
1.4 RG-EG210G-P
Specifications
Model
RG-EG210G-P
Storage
DDR3 SDRAM: 256MB
ROM: 16MB
Power Module
External 80W power adapter
Interface Standard
Ethernet: 10Base-T/100Base-TX/1000Base-TX
Dimension (without
rubber pads)
(W x H x D)
202 mm x 28 mm x 108 mm (7.95 in. x 1.1 in. x 4.25 in.)
Voltage
100V to 240V~, 50/60Hz, 1.5A max.
Power Consumption
Less than 80W (With PoE)
PoE
IEEE 802.3af/at, 70W max. output
Working
Temperature
0°C to 40°C (32°F to 104°F)

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
Working Humidity
10% to 90% RH (non-condensing)
Please avoid the vibration and collision in the process of moving and usage.
Products should be transported in original package.
RG-EG210G-P is a Class-A product which may cause radio interference in the living environment. In such a case, the
user may need to take feasible measures against such interference.
Appearance
Figure 1-7 Front Panel of RG-EG210G-P
Figure 1-8 Back Panel of RG-EG210G-P
Interface
Interface
Description
WAN
1 WAN port, used to connect to the DSL/Cable modem for Internet access.
LAN
9 LAN ports, used to connect the computer to the switch or access point (AP).
The LAN8 port can be used as a WAN port via the Web configuration.
LED Indicator
LED Indicator
Description
Status
Blinking green (0.5Hz): The device has started up, but is not connected to the
Ruijie Cloud.
Solid green: The device has started up, and is connected to the Ruijie Cloud.
Blinking green (10Hz): The device is starting up/shutting down, or PoE overload
occurs.
Link/ACT
Solid green: the port is up.
Blinking green: data is being transceived on the port.
Button
Button
Description

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Product Overview
Reset
Press reset button until the status LED blinks green at 10Hz to restore the
device to the factory default setting.
The default management IP address is http://192.168.110.1.

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Preparation
2 Preparation
2.1 Safety Precaution
The router acts as the critical transfer station of network connections, and its normal service is crucial to the normal
operation of the entire network.
Do not place the device in a watery place and prevent any liquid from entering into it.
Keep the device away from heat sources.
Ensure the normal grounding of device.
Wear an anti-static wrist strap to install and maintain the device.
Do not wear loose clothes to avoid hooking any parts. Before operation, tighten your band, shawl and sleeves.
Keep tools and parts away from the walkway to avoid damage.
Use the uninterruptible power supply (UPS) to avoid power failure and other interferences.
If the system time is incorrect, check whether you have set the clock. If the clock is not set, the time may not be
correct; if the clock has been set precisely and the time is still incorrect, the built-in button cell of device may have ran
out, which is typically happened after 10-year service.
Install and use the device in restricted access locations.
Use of wrong battery may cause damage to the device. Do not replace the battery by yourself. Please contact the
technical support for help.
Install and use the device in restricted access locations.
Invite professionals and related technicians to install this type of device.
Where a plug on the power supply cord is used as the disconnect device, the installation instructions shall state that
for pluggable equipment, the socket-outlet shall be easily accessible. For pluggable equipment intended for
installation by an ordinary person, the installation instructions shall be made available to the ordinary person.
2.2 Installation Environment
Ruijie EG series router products are for indoor use only. To ensure normal operation and prolong their service life, the
installation site must meet the following requirements:
2.2.1 Temperature/humidity requirements
To ensure normal operation and prolong the service life of the device, the equipment room must maintain constant
temperature and humidity. If the equipment room is overheated for a long time, the insulation materials may result in
defective insulation and even electric leakage. If the relative humidity is low, the insulation spacer may result in dry
shrinkage, which will make screws looser and easily generate static electricity in the dry environment, thus damaging the
interior circuits on the device. Excessively high temperature will accelerate the aging of insulation materials and

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Preparation
compromise the reliability and even service life of the device. The temperature/humidity requirements are shown below
(detailed difference between products is described in Product Overview):
Temperature
Relative Humidity
0°C to 40°C (32°F to 104°F)
10% to 90%
The temperature/humidity of working environment indicates the value measured at 1.5 m above the floor and 0.4 m
ahead of the equipment frame when there is no protection plate on the front and rear side of the equipment frame.
2.2.2 Cleanliness
The dust is also a major threat to the safe operation of device. The dust accumulated on the device may cause
electrostatic adsorption and result in poor contact. It will not only compromise the service life of device but also cause
communication failure. When the indoor relative humidity is low, such electrostatic adsorption will occur more easily.
Maximum Diameter (μm)
0.5
1
3
5
Maximum Density
(Particles/m3)
1.4×107
7×105
2.4×105
1.3×105
Apart from the dust, the device is also sensitive to the hydrochloric acid sulfide contained in the air. These noxious gases
will accelerate metal wastage and the aging of certain parts. The upper limits of noxious gases (Sulfur dioxide, Sulfured
hydrogen, Nitrogen dioxide, Ammonia and Chlorine) in the following table:
Gas
Average (mg/m3)
Maximum (mg/m3)
SO2
0.2
1.5
HS
0
0.03
NO2
0.04
0.15
N2
0.05
0.15
Cl2
0.01
0.3
2.2.3 ESD
The router has already given consideration to electrostatic prevention during circuit design, but excessively strong static
electricity will still damage the circuit board. The static electricity in the communication network connected with the device
is mainly from:
Outdoor high-voltage transmission line, lightning and other exterior electric fields.
Indoor environment, flooring material, complete appliance structure and other in-house systems.
To avoid the damage caused by static electricity, we shall:
Properly ground the device and floor.
Apply indoor dust control.
Maintain proper temperature and humidity.
Before touching the circuit board, wear an anti-static wrist strap and an anti-static uniform.
Place the circuit board disassembled face up on the antistatic workbench or in the electromagnetic shielded bag.
When observing or transferring the circuit board of router, touch the outer edge of circuit board and avoid direct
contact with the components on the circuit board.

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Preparation
2.2.4 Anti-Interference
The interference as mentioned herein refers to electromagnetic or electrical interference, and the anti-interference
requirements are described below:
Effective power grid interference control measures shall be taken against the power supply system.
The working ground of the router shall be kept far away from the grounding device or lightning grounding device of
power equipment instead of sharing.
The router shall be kept far away from high-power radio-transmitting station, radar-transmitting station and other
high-frequency & heavy-current devices.
Electromagnetic shielding measures shall be taken whenever necessary.
2.2.5 Installation Site
No matter the router is installed in the cabinet or on the workbench, the following requirements shall be met:
Make sure sufficient room has been reserved for the air intake and air vent of router to facilitate the heat elimination
of the router chassis. It is recommended to install the router in the 19-inch standard cabinet. Otherwise, install it on a
clean and flat surface. In heated areas, the air conditioning system shall be equipped.
Make sure the cabinet and workbench is equipped with a good ventilation and cooling system.
Make sure the cabinet and workbench is steady enough and capable of withstanding the weight of the router and its
accessories.
Make sure the cabinet and workbench is properly grounded.
2.3 Installation Tools and Devices
Please prepare the following tools and devices:
Installation
Tools
Phillips screwdriver, ESD wrist strap
Cables
Power cables, configuration cables, Ethernet cables, grounding wires
Devices
HUB or switch, configuration terminal (PC with hyper-terminal), power socket

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Installing the Router
3 Installing the Router
3.1 Installation Flowchart
Please take the following steps:
Figure 3-1 Installation Flowchart
3.2 Mounting the Router
Mounting the router refers to installing the device to the specified position. Upon completion of installation preparation, fix
the router to the specified position. The installation position of router is generally a cabinet or a workbench.
Mounting on a Workbench
In most cases, the user does not have a standard cabinet. Instead, the user can place the device on a clean workbench.
Although it is easy and simple, you shall pay attention to the following:

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Installing the Router
Guarantee the steadiness and good grounding of the workbench.
Attach the rubber pads onto the small holes at the bottom of the router, and maintain a minimum of 10 cm around the
device.
Do not place heavy things on the device.
3.3 Installing Power Cables
The requirements of Ruijie EG series router products on AC power supply are described below (refer to Product Overview
for detailed parameters):
100–240 V / 50/60 Hz.
RG-EG series router uses 3-conductor power cables. You are suggested to use a single-phase 3-conductor outlet or a
multifunction microcomputer outlet with neutral connector. The neutral point of the power supply shall be securely
grounded in the building. In most buildings, the neutral point of a power supply has been grounded during the construction.
You need to make sure the power supply is properly grounded.
Please take the following steps:
Plug one end of the power cable into the power socket on the backpanel of the router, and plug the other end into the
AC power supply outlet.
Check whether the power LED on the front panel of the router lights up or not. The LED indicator will light up if the
power supply is properly connected.
3.4 Checking after the Installation
After completing the mechanical installation of router, perform the following checks before powering on the device:
If the device is installed in a cabinet, check whether the angle bar for device installation is steady. If the device is
installed on the workbench, check whether sufficient room is reversed around the device to ensure heat elimination
and whether the workbench is steady.
Check whether the power supply meets the requirements.
Check whether the earth wire of device is properly connected.
Check whether the device is connected correctly to the configuration terminal.

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Quick Configuration
4 Quick Configuration
4.1 Connecting Devices
Connecting to AP
1. Connect the AP device to the EG router via network cable.
2. Power on the devices.
3. The AP device broadcasts an SSID with a prefix starting with @Ruijie-m.
Connecting to PC
1. Connect the PC to the EG router via network cable.
2. Enable the PC to automatically obtain the IP address.
4.2 Power-on Startup
Checks before Power-on
Before power-on, perform the following checks on the router:
Whether the power cable and the ground wire are properly connected.
Whether the power voltage is consistent with the requirement of the router.
Whether the configuration cable is properly connected, and whether the microcomputer or terminal for device
configuration is started or configured.
Before powering on the router, be aware of the location of the power switch of the router to timely cut off power
supply in case of any accident.
Powering on the Router
Turn on the power supply switch of the router.
Checks after Power-on
After the router is powered on, check the following items:
Whether the LED indicators on the front panel of the router works normally.
Refer to the indicators in Product Overview.
Whether the Web-based system is available.
The default management IP address is http://192.168.110.1.

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Quick Configuration
4.3 Configuring Router
To use the router, you need to properly configure the router as required. Refer to the relevant Web-based configuration
guide for details about router configuration.

Ruijie RG-EG Series Routers Hardware Installation and Reference Guide Troubleshooting
5 Troubleshooting
5.1 Power Supply
Refer to Product Overview for the normal state descriptions of LED indicators. If abnormity occurs, perform the following
checks:
Whether the power switch is turned on.
Whether the power supply of the router is turned on.
Whether the power cable is properly connected.
Whether the power supply to the router meets relevant requirements.
Do not plug or pull the power cable when the device is powered on. If everything is ok but the Status LED still does not
light up, contact with a local distributor or technical support personnel.
5.2 Configuration System
After the router is powered on, the Web-based configuration system is available if the device works normally. If not, please
check:
Whether the power system works normally.
Whether the network cable is properly connected.
Whether the network card of the computer is using DHCP to obtain the IP address.