Russell Hobbs Steam & Clean RHMSM3002 Manual

Model Number: RHMSM3002
Steam & Clean
11 in 1 Steam Mop
For Customer Services & Spare Parts please call0345 2097461
Opening times: Monday -Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN FOR FUTURE
REFERENCE

Page(s)
Safety instructions
3-6
Steam cleaner feature diagram
7
Preparing your steam cleaner
8-9
Filling the water tank
10
Assembling your steam cleaner
11-12
Tool guide
13
Using your steam cleaner
14-15
Cleaning and care
16
Problem solving
17-18
Guarantee
and customer services 19
Spare parts
20
Connection to the mains supply
21-22
CONTENTS
2
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
Thank you for purchasing your Russell Hobbs Steam & Clean 11 in 1 Steam
Mop.
With a three corner mop head for flexible cleaning and an ergonomic handle
for comfort, cleaning your floors has never been so easy.
What’s more, steam kills 99.9% of household germs giving you a deep clean
that your home deserves.
To get the best from your new cleaner, take a few moments to read these
instructions, and keep them in a safe place for future reference.
Should you require any further assistance, our friendly Product Care team will
be happy to help.

3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to electrical parts.
•If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
•This product is intended for household use only.
Do not use outdoors.
•This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
IF they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children unless they are older than 8 and
supervised. Keep the appliance and its’ cord out of reach
of children less than 8 years.
•Do not operate this appliance for anything other than its
intended use. This product is intended for household use
only. Do not use outdoors.
•Do not immerse in water or other liquids for cleaning.

4
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•Do not direct steam at people, animals, electrical outlets,
or equipment containing electrical components.
•Unplug from power outlet when not in use. Do not leave
steam mop unattended while plugged in.
•Do not use with damaged cord or plug.
•Do not use steam mop if it has been dropped, damaged,
left outdoors or dropped into water.
•Keep the steam mop away from water; do not allow it to
get wet. If unit is wet, do not plug unit into wall socket or
turn unit on.
•Do not handle steam mop with wet hands.
•Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, or
expose cord to heated surfaces.
•Do not unplug by pulling on cord.
•To protect against electrical shock do not immerse cord,
plug, or appliance in water or other liquid.
•Unplug from the mains outlet when not in use, before
putting on and taking off parts, and before cleaning.

5
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•The use of accessory attachments not recommended by
the appliance manufacturer may cause fire, electric shock
or injury. Only use the accessories supplied by the
manufacturer.
•Do not let the cord hang over the edge of the worktop, or
touch hot surfaces.
•Never remove parts from the appliance such as the
screws and so on.
•The filling aperture must not be opened during use.
•Do not use appliance in an enclosed space filled with
vapor given off by oil-based paint, paint thinner, some
moth proofing substances, flammable dust, or other
explosive or toxic vapors.
•Do not use on leather, wax polished furniture or floors,
synthetic fabrics, velvet or other delicate, steam-sensitive
materials.
•Do not immerse unit in water or other liquids.
•Never put descaling, aromatic or alcoholic products into
the steam mop, as this may damage the unit. Descale the
product regularly with a mixture of 50% natural white
vinegar & 50% water to maintain its performance, and
allow the mixture to steam through the product.

6
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•Close attention is necessary when used near children.
•Do not store with a wet mop pad still attached.
•Using distilled or demineralized water will maximize the
performance of your steam mop.
•Use extra care when cleaning on stairs.
•Do not use steam for space heating purposes; household
use only.
•Use on waxed or some unwaxed floors may diminish
glossiness. Do not use on unsealed wood floors. Test in
an inconspicuous area or check the care instructions from
your flooring manufacturer.
•Quality testing during the manufacturing process may
result in water droplets remaining within the water tank.
•If you shake this product the water cut-off valve will make
a rattling noise. This is normal and is not a defect.
Symbol IEC 60417-5597 (2002-10) is used on the unit to
indicate that this unit operates with hot water vapour
(steam). To avoid scalding and burns take extra care when in
use.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

7
STEAM CLEANER FEATURE DIAGRAM
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
1
Handle
6
Mop pad
11
Crevice
brush
2
Quick cord
release/hook
7
Carpet glider
12
Round brush
3
Handheld
unit
8
Jet nozzle
adaptor
13
Garment tool
4
Water tank
9
Angled nozzle
14
Window tool
5
Mop head
10
Scraping tool
1
2
4
5
67
3
8
9
10
11
12
13
14

8
PREPARING YOUR STEAM CLEANER
Before using your steam cleaner:
Remove all packaging and lay out the separate components.
Check the steam cleaner after unpacking for any visual damage such as:
•Misaligned or damaged parts
•Damage to the main body and separate components
•Damage to the plug or cable.
If you can see any damage do not use the cleaner and refer to the contact
details at the bottom of this page.
Assembling the steam mop
Note: Before assembling/disassembling any parts of the product make
sure the unit is unplugged and has cooled sufficiently.
1. Align the body of the steam unit with the groove in the head. Lower until the
unit ‘clicks’ and secures into place.
2. Place the bottom on the handle into the main body, lowering until it ‘clicks’
and secures into place.
3. Ensure the hard water filter is secured in the main body where the water tank
is entered. This may need replacing with regular use.
4. Secure the water tank into the main body. The clips on either side will ‘click’
and secure. Note: This will need to be filled for use.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
123 4

9
PREPARING YOUR STEAM CLEANER
Attaching the mop pad
When using the cleaner as a mop you must attach a microfibre mop pad that is
provided.
1. To attach, put the pad on the floor and place the assembled steam mop onto
the pad.
2. Lift the front of the pad over the front of the mop head, followed by the back.
3. To secure, push the sides of the toggle head in and pull back the string.
To remove the mop pad after use for cleaning, allow the unit to cool and push
the sides of the toggle head in, pulling it backwards to loosen. Lift the mop away
from the pad.
Attaching the carpet glider
To remove the glider after use, allow the unit to cool and place pressure on the
plastic at the back. Tilt the mop forwards and lift it upwards.
When using the mop on carpets you need to attach the carpet glider for a
smooth cleaning action.
1. To attach the carpet glider, put your foot
down on the plastic at the back.
2. Lift the mop over the glider and secure
the glider with your left hand.
3. Lower the front of the mop head under
the two plastic ribs and lower the back end
of the head.
4. Release your foot and the glider should
secure in place.

10
FILLING THE WATER TANK
Note: Before filling/re-filling the water tank, unplug the steam mop.
Do not touch any hot parts before allowing them to cool sufficiently.
1. Remove the tank by pressing in the tabs on either side and pulling outwards.
Note: It is recommended to use treated water in your steam mop, especially in
hard water areas. Water can be treated using water filters. Using untreated hard
water can reduce the performance and life span of your product. Never use
boiled water in your steam appliance. This is harmful as the boiled water that
has not turned to steam contains solely the hard water minerals that should be
avoided.
2. On the bottom of the tank is a small silicone plug. Lift the flap to expose an
entry to the tank.
3. Slowly fill the tank.
4. Close the plug securely and slot the tank back into the steam unit body until it
‘clicks’ into place.
Note: A full tank should provide approximately 15 minutes steam time. Ensure
the steam mop is plugged in and the light lit or steam will not be emitted.