Russell Hobbs Steam & Clean User manual

Model Number: RHSM1001-G
Steam & Clean
Steam Mop
For Customer Services & Spare Parts please call0345 2097461
Opening times: Monday -Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
PLEASE RETAIN
FOR FUTURE REFERENCE

Page(s)
Safety instructions
3-6
Steam mop feature diagram
7
Steam
mop assembly 8-9
Filling the water tank
10
Using your
steam mop 11
Storing your steam
mop 12
Cleaning and care
13
Problem solving
14
Guarantee and customer services
15
Spare
parts 16
Connection to the mains supply
17-18
Disposal information
20
CONTENTS
2
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
Thank you for purchasing your Russell Hobbs Steam & Clean Steam Mop.
To get the best from your new cleaner, take a few moments to read these
instructions, and keep them in a safe place for future reference.
Should you require any further assistance, our friendly Product Care team will
be happy to help.

3
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•It is hazardous for anyone other than a competent person
to carry out any service or repair operation that involves
the removal of a cover which gives protection against
exposure to electrical parts.
•If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified
persons in order to avoid a hazard.
•This product is intended for household use only.
Do not use outdoors.
•This appliance can be used by children aged from 8 years
and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge
IF they have been given supervision or instruction
concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play
with the appliance. Cleaning and user maintenance shall
not be made by children unless they are older than 8 and
supervised. Keep the appliance and its’ cord out of reach
of children less than 8 years.
•Do not operate this appliance for anything other than its
intended use. This product is intended for household use
only. Do not use outdoors.
•Do not immerse in water or other liquids for cleaning.

4
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•Do not direct steam at people, animals, electrical outlets,
or equipment containing electrical components.
•Unplug from power outlet when not in use. Do not leave
steam mop unattended while plugged in.
•Do not use with damaged cord or plug.
•Do not use steam mop if it has been dropped, damaged,
left outdoors or dropped into water.
•Keep the steam mop away from water; do not allow it to
get wet. If unit is wet, do not plug unit into wall socket or
turn unit on.
•Do not handle steam mop with wet hands.
•Do not pull or carry by cord, use cord as a handle, close
door on cord, pull cord around sharp corners or edges, or
expose cord to heated surfaces.
•Do not unplug by pulling on cord.
•To protect against electrical shock do not immerse cord,
plug, or appliance in water or other liquid.
•Unplug from the mains outlet when not in use, before
putting on and taking off parts, and before cleaning.

5
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•The use of accessory attachments not recommended by
the appliance manufacturer may cause fire, electric shock
or injury. Only use the accessories supplied by the
manufacturer.
•Do not let the cord hang over the edge of the worktop, or
touch hot surfaces.
•Never remove parts from the appliance such as the
screws and so on.
•The filling aperture must not be opened during use.
•Do not use appliance in an enclosed space filled with
vapor given off by oil-based paint, paint thinner, some
moth proofing substances, flammable dust, or other
explosive or toxic vapors.
•Do not use on leather, wax polished furniture or floors,
synthetic fabrics, velvet or other delicate, steam-sensitive
materials.
•Do not immerse unit in water or other liquids.
•Never put descaling, aromatic or alcoholic products into
the steam mop, as this may damage the unit. Descale the
product regularly with a mixture of 50% natural white
vinegar & 50% water to maintain its performance, and
allow the mixture to steam through the product.

Symbol IEC 60417-5597 (2002-10) is used on the unit to
indicate that this unit operates with hot water vapour
(steam). To avoid scalding and burns take extra care when in
use.
6
SAFETY INSTRUCTIONS
IMPORTANT SAFETY INSTRUCTIONS
READ CAREFULLY AND KEEP FOR FUTURE REFERENCE
WARNING:
•Close attention is necessary when used near children.
•Do not store with a wet mop pad still attached.
•Using distilled or demineralized water will maximize the
performance of your steam mop.
•Use extra care when cleaning on stairs.
•Do not use steam for space heating purposes; household
use only.
•Use on waxed or some unwaxed floors may diminish
glossiness. Do not use on unsealed wood floors. Test in
an inconspicuous area or check the care instructions from
your flooring manufacturer.
•Quality testing during the manufacturing process may
result in water droplets remaining within the water tank.
•If you shake this product the water cut-off valve will make
a rattling noise. This is normal and is not a defect.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

1Power cord
2Handle assembly release
3Power dial
4Power indicator light
5Mop head
6Carpet glider
7Quick cord release and hook
8Handle top release button
9Handle tube
10 Water tank and cap
11 Mop head release
12 Microfibre mop pad
13 Measuring jug
7
STEAM MOP FEATURE DIAGRAM
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
1
4
3
5
6
87
9
13
11
2
10
12

8
STEAM MOP ASSEMBLY
Before using your steam mop:
Remove all packaging and lay out the separate components.
Check the steam mop after unpacking for any visual damage such as:
•Misaligned or damaged parts
•Damage to the main body and separate components
•Damage to the plug or cable.
If you can see any damage do not use the steam mop and refer page 15.
Note: Before assembling/disassembling any parts of the product make sure
the unit is unplugged and has cooled sufficiently.
Handle assembly
The handle comes in 2 parts:
•Handle top
•Handle tube
1. Fit the handle top onto the handle tube, applying a small amount of
pressure until you hear it ‘click’ into place.
2. Once this is secure, put the assembly into the top of the main unit with
the cord hook parallel to the back of the unit. Push the tab on the base to
allow the handle to fully insert and secure. This should ‘click’ into place.
3. If you wish to remove the handle, simply push the release button on the
front of the unit and lift the assembly upwards.

9
STEAM MOP ASSEMBLY
Floor head attachment
Attach the floor head to the main body, aligning
and lowering the unit frame onto the connector
of the floor head, until it secures into place.
You can remove the floor head by pushing in the
release button above and lifting away the unit.
Microfibre mop pad attachment
The steam mop should never be operated
without the mop pad attached.
To attach the pad, place it on the floor with the
velcro facing upwards and removal lip to the
back. Lift the mop above the pad and align the
head with the mop pad. Lower the pad and rest
the mop on it to secure the velcro to the head.
To remove the pad, secure your foot on the
protruding piece of cloth and lift the mop away.
Carpet glider attachment
The mop can be used with the carpet glider
attachment to refresh carpets and rugs.
To use the carpet glider, lift the mop over the
glider and lower the head so that it rests inside.
Note: The mop head does not attach to the
carpet glider but just sits in it.
To remove the glider, simply lift the mop
upwards.

10
FILLING THE WATER TANK
Note: Before filling/re-filling the water tank, unplug the steam mop.
Do not touch any hot parts before allowing them to cool sufficiently.
1. Tilt the steam mop so that the tank is at an easy angle for filling.
2. Pull open the cap on the water tank.
3. Fill the provided measuring jug with water, being careful not to spill any
liquid.
Note: It is recommended to use treated water in your steam mop, especially in
hard water areas. Water can be treated using water filters. Using untreated
hard water can reduce the performance and life span of your product. Never
use boiled water in your steam appliance. This is harmful as the boiled water
that has not turned to steam contains solely the hard water minerals that
should be avoided.
4. Use the jug to fill the tank to below the water tank cap.
5. Close the cap on the tank so that it is secure. Lift the mop upright.
A full tank should provide approximately 15 minutes steam time. The mop will
not steam if you do not turn on the power and wait sufficient time for the
water to heat.

11
USING YOUR STEAM MOP
Preparing for use
Make sure your floors are vacuumed/swept before using the steam mop.
Using
1. Twist the cord release, plug the steam mop into a mains socket and switch
the power on.
2. Make sure the water tank is filled, following instructions on page 10.
3. Turn the power dial clockwise from the ‘OFF’ to the ‘ON’ position.
4. The power light should be illuminated red. Wait approximately 30 seconds
for the water to heat sufficiently and the steam mop is ready to use.
5. In the upright position, the mop will not steam. Tilt the steam mop
backwards, approximately 45°, and it will begin to steam.
6. Move the steam mop forwards and backwards over the areas you wish to
steam clean.
Note: When using the steam mop, do not leave it over a particular area for
more than 30 seconds. This could cause damage.
If the steam flow slows down or stops the unit may need refilling with water.
To refill the water tank: unplug the unit and allow to cool, then follow
instructions on page 10.

12
STORING YOUR STEAM MOP
After use
1. When you require a break or have finished steam cleaning, tilt the steam
mop forwards so that it is stood vertical. This will stop the unit from
steaming.
2. Turn the power dial to the ‘off’ position and allow the unit to cool.
3. Switch the power off at the plug socket and remove the plug.
4. Allow the mop pad to fully cool and then carefully remove from the mop
head.
Note: Do not install or remove the mop pad while steam is emitting.
5. Empty any remaining water from the water tank before storing.
6. Wrap the power cord around the upper and lower cord hooks.
Store upright in a protected, dry area.
1 2 34
5
6

13
CLEANING AND CARE
Before you clean the appliance, disconnect the mains plug from the wall
socket.
To clean the exterior of the device, use a damp, soft cloth and mild detergent.
NEVER IMMERSE THE STEAM MOP IN WATER.
When wiping off the main body, do not allow moisture in the area around the
indicator light.
Wash non-electrical accessories in warm soapy water and allow to dry
thoroughly before next use.
If the steam mop is damaged, contact the customer service helpline using the
details at the bottom of this page.
Care of your microfibre cleaning pads
Wash pads in warm water, no more than 40 degrees.
Wash separately. Do not use fabric softener and do not tumble dry.
Dry on a line.
Should there be any loose threads on the microfibre pad, carefully cut the
threads with scissors.
Do not try to pull any threads or cut any threads at the base.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

14
PROBLEM SOLVING
PROBLEM POSSIBLE PROBLEM POSSIBLE SOLUTION
Reduced steam/no
steam is coming out
1. Water tank may not be
filled.
1. Make sure the water tank is filled. Refer to page
10 of
the instruction manual provided.
2. The unit may not be
plugged in properly/the
fuse or breaker may not
be working.
2. Verify the unit is plugged into an approved electrical
outlet and that the fuse or breaker is functioning properly.
Ensure you have waited at least 30 seconds for the water
to heat up.
3. Power dial is not
turned to ‘on’.
3. Ensure the power
dial is turned to the ‘ON’ position.
The
i
ndicator light is
not working
1. The unit may not be
plugged in properly/the
fuse or breaker may not
be working.
1. Verify the unit is plugged securely into an approved
electrical outlet and that the fuse or breaker is functioning
properly. Ensure the power dial
is switched to ‘ON’.
There is a peculiar
smell coming from the
unit
1. First time using
product.
1. If this is the first time you are using the mop, continue
using the product. The smell may be due to new parts
being heated up for the first time.
2. This is not the first
time the product has
been used.
2. Discontinue use if problem persists and contact
Customer Services using the details on the next
page.
There is a
‘clicking/bubbling/rat
tle’ noise coming from
the steam mop when
in use
1. This is
a normal occurrence due to the construction of
the product and its operational functionality.
There
is a puddle of
water/the mop pad is
not picking up dirt
1. The mop pad is
saturated
and needs
changing.
1. Wash
the mop pad, following cleaning and care
instructions provided on page 13 of the manual.
Parts have
broken/need
replacing
1. Either the mop pad,
carpet glider, measuring
jug
or handle have
broken or been lost.
1. Call customer services or visit the website detailed at
the bottom of the
next page.
2. None of the above
have broken but another
part has.
2. Discontinue use and contact customer services using
the details on the bottom of the
next page.

15
GUARANTEE AND CUSTOMER SERVICES
At Russell Hobbs, we take all our customer feedback seriously.
Feel free to contact our Product Care Team, on 0345 209 7461
Monday –Friday: 8am-8pm & Saturday: 9am –1pm,
who will be more than happy to assist you.
This product is guaranteed for 12 months from the date of the
original purchase. If any defect arises due to faulty materials or
workmanship, the faulty product must be returned to the place of
purchase.
Refund or replacement is at the discretion of the retailer.
The following conditions apply:
•The product must be returned to the retailer with the original
proof of purchase.
•The product must be installed and used in accordance with the
instructions contained in this instruction guide and any other
instructions for use which are supplied.
•It must be used for domestic purposes only and for its intended
use.
•This warranty does not cover wear and tear, damage, misuse
or consumable parts.
This does not affect your statutory rights.
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk

Microfibre mop pad Handle
Carpet glider
16
SPARE PARTS
For Customer Services & Spare Parts please call 0345 209 7461
Opening times: Monday - Friday 8am –8pm & Saturday 9am –1pm
Or visit us at www.productcare.co.uk
To check the availability of the following spare parts, simply contact
our friendly Customer Services team using the details provided at the
bottom of this page.

17
CONNECTION TOTHE MAINS SUPPLY
WARNING-THIS APPLIANCE MUST BE EARTHED
This appliance is designed to operate from a mains supply of
220-240V~50Hz.
Check that the voltage marked on the product corresponds
with your supply voltage.
This product is fitted with a 13A plug complying with BS1363.
If this plug is unsuitable or needs to be replaced, refer to customer
services.
Important: The wires in the mains lead are coloured in
accordance with the following code:
GREEN/YELLOW –EARTH
BLUE - NEUTRAL
BROWN –LIVE

18
CONNECTION TOTHE MAINS SUPPLY
For UK use only –PLUG
•As the colours of the wires in the mains lead of this appliance
may not correspond with the coloured markings identifying the
terminals in your plug, proceed as follows:
•The GREEN/YELLOW wire is the EARTH and must be connected
to the terminal which is marked with the letter E or by the earth
symbol or coloured GREEN or GREEN/YELLOW.
•The BLUE wire is the NEUTRAL and must be connected to
•the terminal marked with the letter N or coloured BLACK.
•The BROWN wire is the LIVE wire and must be connected to
•the terminal marked with the letter L or coloured RED.
•Always ensure that the plug cord grip is fastened correctly.
•If a 13A (BS1363) fused plug is used it must be fitted with a
•13amp fuse conforming to BS1362 and be BSI or ASTA approved.
If the fuse cover is lost the plus must not be used until a
replacement is obtained from an electrical supplier.
If you need to remove the plug, cut it from the mains lead and
dispose of it. NEVER attempt to re-use this plug or insert it into a
socket outlet, as there is a very great risk of electrical shock.

19
NOTES

20
Revision 2.3
Model: RHSM1001-G
This symbol is known as the 'Crossed-out wheelie bin Symbol'.
When this symbol is marked on a product/batteries, it means that
the product/batteries should not be disposed of with your general
household waste. Only discard electrical/electronic/battery items
in separate collection schemes, which cater for the recovery and
recycling of materials contained within. Your co-operation is vital
to ensure the success of these schemes and for the protection of
the environment. For your nearest disposal facility, visit
www.recycle-more.co.uk or ask in store for details.
We reserve the right, due to possible changes to design, to alter
the instruction manual without prior notice.
For Customer Services & Spare
Parts please call
0345 209 7461
Opening times: Monday - Friday
8am –8pm & Saturday 9am –1pm
Or visit us at
www.productcare.co.uk
Made by G2S Ltd under license.
G2S Limited, Wigan, WN2 4AY
Russell Hobbs is the registered trademark of
Spectrum Brands (UK) Ltd.