Samsung SMT-i6021 User manual

SMT-i6021 Quick Reference Guide
Version 1.0 July 2015
SCM Default Feature Codes
While the most frequently used features appear as dedicated buttons or programmable
buttons on your phone, there are a host of additional features that can be used by
dialing the default codes listed in the table below.
Some feature codes require an extension, group number or orbit number. When using
these codes, replace the letter Xwith the appropriate digits. For example; to pick up a
ringing call at extension 2205, use the Direct Call Pickup code 65xwhere X is extension
2205. So the user dials 652205
X = extension number, group number, page zone number, speed dial number, pick-up
group number or park orbit number.
Feature
Code
Feature
Code
Operator
0
In/Out of Hunt Group - In
53X1
Pick Up a Parked Call
10+X
In/Out of Hunt Group - Out
53X0
Pick Up a Held Call
12+X
Paging + Zone Number
55X
Speed Dialing
16+X
Clear all forwarding
600
Save and Redial Number
17
Set Forward All Calls
601+X
New Call
18
Set Forward Busy
602+X
Last Number Redial
19
Set Forward No Answer
603+X
Cancel Do Not Disturb
400
Set Forward Busy/No Answer
604+X
Set Do Not Disturb
401
Set Forward on DND
605+X
Cancel Sent Message
42+X
Set Forward Follow Me
606+X
Return Message
43
Pick Up Ringing Station Call
65+X
Callback
44
Pick Up call in your group
66+X
Busy Station Camp-On
45
Universal Answer
67
Conference
46
Authorization Code
*
Account Code
47
Cancel Programed Message
48+X
Send Flash to C.O. or PBX
49
Idle Display Screen Function Menu Screen
Status Bar - shows icons for functions that are set
Main Screen –Selectable menus and call progress messages
Soft Key Options –Available menus for the phone status.
Function Menu Screen –Displays the available call functions for the current call state
SMT-i6021 IP Phone Quick Reference Guide
OfficeServ 7000 Systems
OfficeServ Default Feature Codes
Navigation Button
-
OK button: Selects and
confirm menu
- Direction key: Navigates
menu L/R and Up/Down
OK
Direction key

SMT-i6021 Quick Reference Guide
Version 1.0 July 2015
Answering a Call
Pick up the Handset or press the Speaker button to use the speakerphone
Making an outside call (local or long distance)
Pick up the Handset or press the Speaker button to use the speakerphone
Dial 9 plus the 10/11 digit telephone number
To hang up, replace the handset, or press END soft-key or press the Speaker button
Making an internal call (intercom)
Pick up the Handset or press the Speaker button to use the speakerphone
Dial the extension number or group number
To hang up, replace the handset, or press END soft-key or press the Speaker button
Using the Hold feature
Press the Hold button or HOLD soft-key
To retrieve a call from hold, press Hold button or RESUME soft-key or press the flashing
green Call button
Transfer a call (Blind Transfer)
Press the Transfer button while on a call (this will place the call on hold)
Dial the extension number you would like to transfer to.
Press Transfer again or simply hang up to complete the transfer
Transfer a call (Screened Transfer)
Press the Transfer button while on a call (this will place the call on hold)
Dial the extension number you would like to transfer to
When they answer speak privately
Press Transfer again or simply hang up to complete the transfer
Making Conference Calls
Call the first person (internal or outside number) you would like to conference with
When connected, press the Conference button, then dial the second internal or outside
number
Once the second person answers, press Conference button again
Now everyone is joined together
Repeat to continue adding up to 3 additional parties. (max 5, you plus 4 others)
If the party you dialed is unavailable, press the Conference button to disconnect and
return to the conference
Do Not Disturb
Dial 401 to set, dial 400 to cancel or press the programmable DND button if assigned.
Call Forwarding
Press [Menu] select [System Options] press OK button
Select Call Forward then press OK.
Scroll to forward type
Enter the Destination number you would want to forward to (EX: 9+telephone number or
extension number
Press [Save]
Press the Menu button to return phone to the idle screen.
Setting up your Voice Mail Box
Dial the voice mail group number or press the VM button, if assigned to your phone
When prompted, enter your password (The default password is 0000). You will be
prompted to set a new password. You cannot use the default password.
The following options can be used when inside the voice mail menu:
Dial [#][7] for Personal Administration Menu
oDial [1] to assign a new password (1 ~ 8 digits)
oDial [2] to record your name (speak your name)
oDial [3] to enter Your Dial-By-Name for the system Directory.(use dial pad)
Dial [#][5] for Personal Greetings Menu
oDial [1] to record your Primary No Answer Greeting
oDial [7] to record your Mailbox Greeting
Retrieving message from your Voice Mail Box
Press the left softkey. It shows the number of messages
Scroll to Voice Mail, then select by pressing the OK button
Enter your password then follow voice mail prompts or use the buttons in the Function
menu
Mute Handset or Microphone
Press the Mute button while using the handset to mute your voice
Press the Mute button while using the speakerphone to mute the microphone
Assign a Programmable Button (Key)
Press an unassigned button or press and hold an assigned button for 3 seconds.
Assigned Button Display Shows: the currently assigned button.
Unassigned Button Display Shows: blank field
Scroll down the list to find the button Type, then press OK to select.
Assign the button a Name using the dial keys to enter characters. This is optional.
Some keys require a value, like Ext. or Tel. number. If so move down to Value, then use
the dial pad to enter the numbers. Example: Type > DSS, Value > extension number
The Line number is auto filled if you only have one line. If you have more than one line
number, enter the line you want this button to use.
Press Save to complete the process