Samsung OfficeServ ITP-5012L User manual

User Guide
ITP-5012L
This manual contains information that is proprietary to SAMSUNG Electronics Co. Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third
parties in any form without the prior written consent of SAMSUNG Electronics Co.Ltd.
CLASS B Digital device or Peripheral
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to International Standaards
EN55022, and EN61000, Part 15 of the FCC Rules and Australian Standard AS/NZS3548.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful
interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on,
the user is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
- Consult the dealer or experienced radio TV technician for help.

COPYRIGHT
This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any
commercial purposes or disclosed to third parties in any form without the prior written consent
of SAMSUNG Electronics Co., Ltd.
TRADEMARKS
OfficeServ ITP-5012L is the trademark of SAMSUNG Electronics Co., Ltd.
Product names mentioned in this document may be trademarks and/or registered trademarks
of their respective companies.
Please read this guide before using the ITP-5012L IP phone, and follow the instructions to use the ITP-5012L
IP phone safely and correctly.
This manual may be changed for the product improvement, standardization and other technical reasons without
prior notice.
For further information on the updated manual or the content contained in the manual, contact your Authorised
Samsung Reseller.HYPERLINK
©2003 SAMSUNG Electronics Co., Ltd. All rights reserved.

© SAMSUNG Electronics Co., Ltd. Page I
ABOUT THIS GUIDE
This User guide provides instructions for the use of Samsung’s latest ITP-5012L large LCD
IP Phone that can be used in connection with the Samsung’s Enterprise IP Solutions
OfficeServ System.
Please take the time to study this guide to become familiar with the operation of your ITP-
5012L phone and the benefits this new IP technology can provide. Keep this guide handy.
You may need to look up instructions for infrequently used features.
Learning to use the power of the ITP-5012L phone will simplify your communication needs.
Conventions
WARNING
Provides information or instructions that you should follow in order to avoid
personal injury or fatality.
CAUTION
Provides information or instructions that you should follow in order to avoid
a service failure or damage to your ITP-5012L phone.
NOTE
Indicates additional information for reference.
NOTE

Page II © SAMSUNG Electronics Co., Ltd.
ABOUT THI
S
GUIDE
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© SAMSUNG Electronics Co., Ltd. Page III
SAFETY CONCERNS
For product safety and correct operation, the following information must be read before
the installation and operation of your ITP-5012L IP phone.
Symbols
Caution
Indication of a general caution
Restriction
Indication of a prohibited action when using the product
Instruction
Indication of a required action

Page IV © SAMSUNG Electronics Co., Ltd.
SAFETY CONCERNS
The ITP-5012L IP phone shall be connected to the
local AC power using the power adaptor provided
with the IP phone.
Use of an alternative adaptor may result in serious
damage and voids the product warranty.
The handset receiver on the IP Phone may
retain metallic objects. Care should be taken
when using the handset in the vicinity of
small metal objects.
Avoid placing objects containing water such as
vases, cups, cosmetics, and medicines near the
phone.
Moisture in the IP phone may cause a fire and
electric shocks.
Do not install the phone on an unstable surface
or in direct sunlight.
It may cause severe damage to the plastic case of the phone,
and reduced the performance of your IP phone.
Do not place the phone in a dusty area or areas of
extreme or volatile changes in temperature.
It may cause a fire or electric shocks.
WARNING

© SAMSUNG Electronics Co., Ltd. Page V
SAFETY CONCERNS
Do not install the phone near a heater or naked flames
(cigarette lighter, heating apparatus, etc.).
It may cause a fire or electric shocks.
Do not use flammable solvent or materials
near the phone. Do not store them near the phone.
It may cause a fire or electric shocks.
If the phone makes excessive noise,
emits an odour, or smoke, immediately unplug the
phone and call your Authorised Samsung
Reseller.

Page VI © SAMSUNG Electronics Co., Ltd.
SAFETY CONCERNS
Be careful not to connect the network LAN cable
to the PC connection port.
If the LAN cable connected to network is connected to
the PC connection port, both telephone and PC
communications will be disabled.
Use a soft dry cloth to clean the phone.
Do not use any chemical solvents like wax,
benzene, alcohol, thinner,
aerosols, lubricant, or detergent.
The use of chemicals on the phone may cause
fading/discoloring or damage to the parts.
Do not place heavy things on the phone.
It may cause damage to some parts.
Do not separate, repair or remodel
the phone arbitrarily.
If a repair is needed, please contact your
Authorised Samsung Reseller.
CAUTION

© SAMSUNG Electronics Co., Ltd. Page VII
TABLE OF CONTENTS
ABOUT THIS GUIDE
Conventions..........................................................................................................................I
SAFETY CONCERNS
Symbols..............................................................................................................................III
Warning...............................................................................................................................IV
Caution ...............................................................................................................................VI
PREPARATION
1. Main Features................................................................................................................................. 1
2. Checking the Parts in the Package............................................................................................ 4
3. Name and Features of the ITP-5012L IP phone........................................................................ 5
Front Panel..........................................................................................................................5
Name and Features of Each Part........................................................................................6
Bottom Panel of the ITP-5012L...........................................................................................8
4. Assembling the ITP-5012L IP phone.......................................................................................... 9
Connecting lines to the phone.............................................................................................9
Using the Desktop Stand...................................................................................................10
THINGS YOU SHOULD KNOW
1. About Stations and Trunk Lines...............................................................................................11
2. Introduction of Main Screens.................................................................................................... 12
Programmable Feature Screen.........................................................................................12
Soft Menu Screen..............................................................................................................12

Page VIII © SAMSUNG Electronics Co., Ltd.
TABLE OF CONTENTS
Background Screen...........................................................................................................13
Executive Status Display...................................................................................................13
Application Menu Screen...................................................................................................13
3. Using the Programmable Feature Screen............................................................................... 14
4. Using the Soft Menu Screen...................................................................................................... 15
5. Choosing a Function .................................................................................................................. 16
6. Using a Function Code............................................................................................................... 17
7. Entering Characters.................................................................................................................... 18
Selecting an Input Mode....................................................................................................18
Entering Letters of the Alphabet........................................................................................19
Entering Special Characters..............................................................................................20
Entering Numbers..............................................................................................................20
8. Volume Adjustment .................................................................................................................... 21
Adjusting Handset Volume ................................................................................................21
Adjusting Speaker Volume ................................................................................................21
Adjusting Ring Volume ......................................................................................................22
9. Types of Signal Tone.................................................................................................................. 23
10. Changing the Dial Mode............................................................................................................. 23
11. Telephone Status Indicator ....................................................................................................... 24
12. Button LED................................................................................................................................... 24
GETTING STARTED
1. Entering the Environment Setup Mode................................................................................... 25
2. Editing ........................................................................................................................................... 26
3. Network Settings......................................................................................................................... 27
4. Load & Upgrade Settings........................................................................................................... 29
5. Setting System Authentication Information........................................................................... 31
6. Verifying Settings........................................................................................................................ 32
7. Exiting Setup................................................................................................................................ 32