Samsung OfficeServ ITP-5107S User manual

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
IP phone User Guide
ITP-5121D / ITP-5114D / ITP-5107S

2 © SAMSUNG Electronics Co., Ltd.
S
SA AF FE ET TY Y C CO ON NC CE ER RN NS S
For product safety and correct operation, the following information must be given to the
operator/user and shall be read before the installation and operation.
Conventions
Warning
Provides information or instructions that you should follow in order to avoid
personal injury or fatality.
Caution
Provides information or instructions that you should follow in order to avoid a
service failure or damage to your phone.
Note
Indicates additional information for reference.
Checks
Provides the operator with checkpoints for stable system operation.
Symbols
Caution
Indication of a general caution
Restriction
Indication for prohibiting an action for a product
Instruction
Indication for commanding a specifically required action

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 3
Warning
Warning
Pull out the power plug when
the phone is not used for a long
time.
It may cause fire or electric shock.
Do not use a damaged power
plug or a loose outlet.
It may cause fire or electric
shock.
Do not pull or bend the power
cord by force. Do not touch
the power plug with wet
hands.
It may cause the damage of the
power cord, fire or electric
shock.
Pull out the power plug and
brush with a cloth it if the
contact surface with power plug
is dusty or gets wet.
Contact the service center if
foreign materials or water
It may cause fire or electric shock.
Avoid placing objects
containing water such as
vases, cups, cosmetics, and
medicines near the phone.
Moisture in the phone may cause
a fire and electric shocks.
Do not place the phone in a
dusty area or areas with
extreme or volatile changes
in temperature.
It may cause a fire or electric
shocks.
Do not install the phone near a
heater or flames(cigarette
lighter, heating apparatus, etc.).
It may cause a fire or electric
shocks.
Do not use flammable solvent
or materials near the phone.
Do not store them near the
phone.
It may cause a fire or electric
shocks.
If the phone makes excessive
noise, emits an odor, or
smoke, immediately unplug
the phone and call your
Authorized Samsung
Reseller.
It may cause a fire or electric
shocks.

4 © SAMSUNG Electronics Co., Ltd.
Caution
Caution
Be sure to connect the LAN
cable linked to network to the
LAN connection port of the
telephone, not to the PC-
connection port of the
telephone.
If the LAN cable is connected to
the PC connection port, both
telephone and PC communications
will be disabled.
Use a soft dry cloth to clean the
phone. Do not use any chemical
solvents like wax, benzene,
alcohol, thinner, aerosols,
lubricant, or detergent.
The use of chemicals on the
phone may cause
fading/discoloring or damage to
the parts.
Do not place heavy things on
the phone.
It may cause damage to some
parts.
Do not install the phone on an
unstable surface or in direct
sunlight.
It may cause severe damage to
the plastic case of the phone, and
reduced the performance of your
phone.
Do not separate, repair or
remodel the phone arbitrarily.
If a repair is needed, please
contact your Authorized Samsung
Reseller.
Do not turn off the power while
the telephone is upgrading its
software.
Failure to do so interrupts the
upgrades by stopping the
operation of the telephone.

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 5
T TA AB BL LE E O OF F C CO ON NT TE EN NT TS S
SAFETY CONCERNS 2
Conventions.......................................................2
Symbols ............................................................2
Warning ............................................................3
Caution .............................................................4
BEFORE USE ОШИБКА! ЗАКЛАДКА НЕ
ОПРЕДЕЛЕНА.
Main Features ....................................................7
Checking Parts in the Pakage..............................9
ITP-5121D/ITP-5114D (Front Side) ................................10
ITP-5107S (Front Side)................................................... 10
Installing the phone ......................................... 11
ITP-5121D/ITP-5114D .................................................... 11
ITP-5107S ...................................................................... 12
Installing the IP Phone Support ......................................13
THINGS YOU SHOULD KNOW 15
Adjusting Volume ............................................. 15
Adjusting the Handset Volume........................................ 15
Adjusting Speaker Volume..............................................16
Adjusting Ring Volume ................................................... 16
Entering Characters.......................................... 17
Special Button Used ....................................................... 17
Entering Characters........................................................ 19
Phone Status Indicator ..................................... 20
Button LED ...................................................... 20

6 © SAMSUNG Electronics Co., Ltd.
BASIC FUNCTIONSОШИБКА! ЗАКЛАДКА НЕ
ОПРЕДЕЛЕНА.
Making a Call ...................................................21
Calling an Extension Number......................................... 21
Calling an Outside number ............................................. 22
Using a Speakerphone ................................................... 23
New Call ......................................................................... 23
Redial ............................................................................. 24
Save Number with Redial............................................... 25
Answering a Call ..............................................26
Using a Handset............................................................. 26
Using a Speakerphone ................................................... 26
Call Pickup ..................................................................... 27
Features Used During a Call ..............................28
Hold an Intercom Call..................................................... 28
Hold an Outside Call ...................................................... 29
Mute ............................................................................... 29
Transferring a Call .......................................................... 30
Conference Calls............................................................ 31
APPLICATION MENU 32
Navigation Buttons ...........................................32
Menu Button ( ) ........................................................ 32
Send Button ( ) ......................................................... 33
End Button ( ) ........................................................... 33
Cancel button ( )....................................................... 33
Enter button ( ) ......................................................... 33
Direction button .............................................................. 34
Entering Application Menus...............................35
How to Select Menu ....................................................... 35
Application Menus .......................................................... 36
TROUBLESHOOTING 37
ANNEX 39
Product Specifications ......................................39

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 7
B BE EF FO OR RE E U US SE E
Main Features
IP Network
The ITP-5121D/ITP-5114D/ITP-5107S IP phone provides voice
communication through your installed data network, making
installation of additional telephone lines unnecessary.
Application menu
This button allows you to access the IP phone’s menu functions.
The menu functions include the recent outgoing call log, incoming
call log, system directory functions, transferring incoming calls,
inquiry of speed dial numbers, and alarm function.
Speed Dial
For frequently used phone numbers, you can press one speed
dial button to make a call to the speed dial number.
Pickup
You can answer a call at another extension.
Automatic Redial/Retry
When your call is important but your party is busy on another
call, you can use automatic redial/retry function. The IP phone
redials the called number automatically until your party is free to
take your call.

8 © SAMSUNG Electronics Co., Ltd.
Hold
You can use the Hold feature when you need something or
another call arrives. Use this button to temporarily hold the
current call until you are ready to resume the call. You can even
pickup a held call at another station.
Conference Calls
This button is used when multiple parties need to be connected
simultaneously during a phone conversation. Up to five parties
including you can be connected in a conference call.
Call Forwarding
If you cannot answer an incoming call, the call can be forwarded
to another extension(unconditionally, while you are busy on a
call, or when you are away from your phone).
Do Not Disturb
When you do not want to be disturbed, the DND function can be
set to block incoming calls and the phone will not ring. Your calls
can be forwarded to another station when you do not wish to be
disturbed.
Paging
If you have an urgent announcement to make, or you wish to
locate a colleague, you can page through the speaker of other
stations, or through optional external speakers.
Call ID
When there is an incoming call, the caller ID or name will be
displayed on the LCD screen. You can see who is calling before
answering the call and respond accordingly.
If you have any questions or concerns regarding the features which are not
introduced in this user guide, refer to the User Guide at e-manual site
(http://www.samsungdocs.com).

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 9
Checking Parts in the Package
- If any item is missing or damaged, contact your dealer.
- The above figure shows ITP-5121D as a sample. If you purchase ITP-5114D/ITP-
5107S, the relevant phone is included.
Handset
LAN Cable
Manual
IP phone Support 전
IP Phone (ITP-5121D)

10 © SAMSUNG Electronics Co., Ltd.
ITP-5121D/ITP-5114D (Front Side)
ITP-5107S (Front Side)
ITP-5121D
(Programmable Buttons: 21) ITP-5114D
(Programmable Buttons: 14)
LCD screen
Scroll Button
Status Indicato
r
Conference Button
Redial Button
Volume Button
Navi
g
ation Buttons
Transfer Button
S
p
eake
r
Programmable Buttons
Soft Buttons
Micro
p
hone
S
p
eake
r
Button
Hold Button
Dial Buttons
Programmable Buttons: 7
Soft Buttons
Status Indicator
LCD screen
Volume Button
Redial Button
Conference Button
Transfer Button
Scroll Button
Speaker
Dial Buttons
Speaker
Button
Microphone
Hold Button

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 11
Installing the phone
ITP-5121D/ITP-5114D
1 Connect the handset to the handset connection port of the phone.
2 Connect the LAN cable with a network connection to the LAN connection port
of the phone. Make sure the LAN cable is not connected to the PC connection
port.
3 Connect one end of the LAN cable(provided with the phone) for PC
connection to the PC connection port of the phone, and the other end of the
cable to the network port of the PC.
4 Connect the power adapter to the power connection port of the phone.
Connect the plug of the power adapter to the power outlet. The phone will
boot up.
Network
1
2
3
4

12 © SAMSUNG Electronics Co., Ltd.
ITP-5107S
1 Connect the handset to the handset connection port of the phone.
2 Connect the LAN cable with a network connection to the LAN connection port
of the phone.
3 Connect the power adapter to the power connection port. Connect the plug
of the power adapter to the power outlet. The phone will boot up.
Network
1
2
3

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 13
Installing the IP Phone Support
Using as Desktop Phone
Insert the both ends of the support into two upper grooves in the bottom of the phone
as shown in the figure below.
Using as Wall-Mounted Phone
Insert the both ends of the support into two lower grooves in the bottom of the phone
as shown in the figure below. Hang the two holes for wall-hanging in the upper part of
the bottom of the phone on the wall with screws attached.
- To use as a wall-mounted phone, mark the positions of the holes for screws on a
paper, apply the paper on the wall and fix screws to the correct positions.
- For the phone, ITP-5107S, push the both sides of the support lightly to insert into
the grooves.

14 © SAMSUNG Electronics Co., Ltd.
To use as wall-mounted phone, the position of the handset hanger must be changed
to prevent the handset from being dropped. Take out the handset hanger, change the
hanger’s direction and insert again.
The above figure shows ITP-5121D as a sample. If you purchase ITP-5114D/ITP-
5107S, the relevant phone is included.

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 15
T TH HI IN NG GS S Y YO OU U S SH HO OU UL LD D K KN NO OW W
Adjusting Volume
The Volume []button is used for adjusting the volume of the handset,
speaker, and ringer.
Adjusting the Handset Volume
1During a call using the handset, press the
[VolumeS] button to increase the handset
volume.
2Press the [TVolume] button to decrease the
handset volume.

16 © SAMSUNG Electronics Co., Ltd.
Adjusting Speaker Volume
1During a call using the [Speaker] button, press
the [VolumeS] button to increase the speaker
volume.
2Press the [TVolume] button to decrease the
speaker volume.
Adjusting Ring Volume
1To increase the ring volume, press the
[VolumeS] button while the phone is ringing.
2To decrease the ring volume, press the
[TVolume] button while the phone is ringing.

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 17
Entering Characters
Using the dial buttons of this phone, you can easily enter/edit, letters, numbers and
special characters.
Special Button Used
To enter letters of the alphabet the following special button is used.
- ‘A’ Button: Switch to capital/small letters when entering characters.
The ‘A’ button of the ITP-5121D/ITP-5114D/ITP-5107S phone is located on the first
button of the bottom row of the programmable buttons below the LCD screen.
ITP-5121D
An example for the ITP-5121D is shown.
‘A’ Button

18 © SAMSUNG Electronics Co., Ltd.
ITP-5114D
An example for the ITP-5114D is shown.
ITP-5107S
An example for the ITP-5107S is shown.
‘A’ Button
‘A’ Button

ITP-5121D/ITP-5114D/ITP-5107S IP phone User Guide
© SAMSUNG Electronics Co., Ltd. 19
Entering Characters
Press the Volume [ ]button to move the cursor and insert or modify the
desired letter. Press the Volume [ ]button and move the cursor one space
to the right to use the same dial button letters as the previous letter used.
Procedures for entering characters are described below
Enter the characters according to the table below. Press the ‘A’ button to switch
between capital and lower case letters.
Dial frequency
Dial button 1 2 3 4 5
0 < > . ) 0
1 Space ? , ! 1
2 A B C @ 2
3 D E F # 3
4 G H I $ 4
5 J K L % 5
6 M N O ^ 6
7 P Q R S 7
8 T U V * 8
9 W X Y Z 9
* : = [ ] *
# #
?
-
[
)
I
Space
.
<
]
_
;
&
,
>
@
+
”
!
%
/
^
{
→
:
$
=
(
}
’
Press the [#] button to enter special characters. Special characters are displayed in
the following order.
#►space ►&►!►:►?►.►,►%►$►-►<►>►/►=►
[►]►@►^►(►)►_►+►{►}►|►;►”►→►’

20 © SAMSUNG Electronics Co., Ltd.
Phone Status Indicator
The status indicator turns on or off according to the phone status.
Button Function
Busy/Off-hook Steady red.
Extension Ring Flashing red.
Trunk Ring Flashing green.
Recalling Flashing yellow.
Message waiting Flashing red.
Calling Denied Fast flashing red within 1 second interval.
Button LED
The [Transfer] button, [Hold] button, and [Speaker] button have a LED that turns on or
off according to the phone status.
Button LED LED Status Function
[Transfer] button
Steady red When ‘Forward All Calls’ is set or a Follow me
has been set.
Flashing red When the phone is locked for any outgoing
Trunk call.
[Hold] button Steady red When the entire phone is locked.
[Speaker] button
Steady red When the phone is used as a speakerphone.