Santak C1KR(S) User manual

USER MANUAL
RACK MOUNT 1/2/3/6kVA

1. Introduction 1
2. Safety Instructions 2
3. System Description 4
3.1DisplayPanel 4
3.2Rear Panel 5
4. Maintenance 7
4.1OperationEnvironment 7
4.2BatteryApplication 7
4.3Troubleshooting 7
5. Technical Data 9
5.1ElectricalSpecification 9
5.2TypicalStored EnergyTime 9
5.3MechanicalData 9
5.4StandardsConformity 10
5.5CommunicationPort 10
5.5.1RS232Interface 11
5.5.2AS400 Interface 11
Table of Contents

1
This series is an industry rack-mount design of an advanced true-online sinewave
Uninterruptible Power System. It protects your systems by supplying battery backup
when power fails.By using with WinPower software, the uninterruptible power system
(UPS) will safely save current data and gracefully shut down the operating system
before the battery is fully discharged. It provides perfect protection specifically for
fileservers, minicomputers, Internet hubs, telecommunication systems and other
mission-critical applications. It can auto restart while AC source restored after
discharge shutdown and it also can support the automatically transfer or re-transfer to
lnverter mode after the overload is cleared.
This rack-mount series includes: C1KR(S), C2KR(S), C3KR(S), C6KR. The models
with suffix S allow for extending runtime by simply plugging in additional battery packs.
In this manual, hereafter, 1K(S) represents model C1KR(S), 2K(S) represents model
C2KR(S), 3K(S) represents model C3KR(S), and 6K represents model C6KR.
1. INTRODUCTION

2
2. SAFETY INSTRUCTIONS
PLEASE READ THIS USER MANUAL AND THE SAFETY INSTRUCTIONS BE-
FORE INSTALLING THE UNIT AND STARTING IT UP!
Transport
Please transport the UPS system only in the original packaging (to protect against
shock and impact).
Set-up
Condensation may occur if the UPS system is moved directly from a cold to a
warm environment. The UPS system must be absolutely dry before being installed.
Please allow an acclimatization time of at least two hours.
Do not install the UPS system near water or in damp environment.
Do not install the UPS system where it would be exposed to direct sunlight or near
heat.
Do not block air vents in the front, in the back or on the sides of the UPS.
Installation
Do not connect appliances or items of equipment which would overload the UPS
system (e.g. laser printers) to the UPS outlet socket.
Place cables in such a way that no one can step on or trip over them.
Do not connect household appliances such as hair dryers to the UPS output
sockets.
The UPS can be operated by any individuals with no previous training.
Following for 1K(S)/2K(S)/3K(S) only
Connect the UPS system only to an earthed shockproof socket outlet.
The utility power socket-outlet (shockproof socket-outlet) must be easily
accessible and close to the UPS system.
During the installation of this equipment it should be assured that the sum of the
leakage current of the UPS and the connected loads does not exceed 3.5mA.
Following for 6K only
Warning - This is a product for designated sales distribution to authorized partners.
Installation or additional measures should be carried out by qualitied personal to
prevent disturbances.
A readily accessible disconnection device shall be incorporated in the building
installation wiring and the disconnection device must be easily accessible and
close to the UPS system.
Only qualified maintenance personnel may carry out installations.

3
In order to fully disconnect the UPS system, first press the Standby switch then
disconnect the mains .
Ensure that no fluids or other foreign objects can enter the UPS system.
Maintenance, servicing and faults
The UPS system operates with hazardous voltages. Repairs should be carried
out only by qualified maintenance personnel.
Caution - risk of electric shock. Even after the unit is disconnected from the mains
power supply (utility power socket -outlet), components inside the UPS system
are still connected to the battery and still present hazardous voltage.
Before carrying out any kind of servicing and/or maintenance, disconnect the bat-
teries and verify that no current is present and no hazardous voltage exists in the
terminals of high capability capacitors such as BUS capacitors.
The batteries can present a risk of high voltage and high current. Replacement or
maintenance of the batteries should be carried out by qualitied service personnel
who are knowledgeable about batteries. No other persons should handle the
batteries.
Caution - risk of electric shock. The battery circuit is not isolated from the input
voltage. Hazardous voltages may occur between the battery terminals and the
ground. Before touching, please verify that no hazardous voltage is present!
Batteries may cause electric shock and have a high short-circuit current. Please
take the precautionary measures specified below and any other measures
necessary when working with batteries:
- remove wristwatches, rings and other metal objects
- use only tools with insulated grips and handles.
When replacing the batteries, install the same number and the same type of the
batteries.
Do not incinerate batteries, they may explode.
Do not open or mutilate batteries, released electrolyte is highly poisonous and
harmful to the skin and eyes.
Please replace the fuse only with a fuse of the same type and same amperage in
order to avoid fire hazards.
2. SAFETY INSTRUCTIONS
Operation
The UPS system features its own, internal current source (batteries). The UPS
output sockets may contain hazardous voltage through operation from the battery
even if the UPS system is not connected to the utility power socket-outlet.

4
3.SYSTEM DESCRIPTION
ON-SWITCH
The UPS can be turned on by pressing ON-SWITCH button for 1 second.
An acoustic alarm can be deactivated by pressing ON-SWITCH button again in
battery mode.
To perform self-diagnosis, by Pressing ON-SWITCH again in utility power mode.
STANDBY-SWITCH
The inverter can be turned off by pressing STANDBY-SWITCH. The output can be
provided by the mains power via the BYPASS.
AC INPUT LED
Lights up when the mains power is available.
Blinks and the BATTERY-LED lights up at the same time when the mains power
is out of tolerance.
Blinks when the input polarity of the live conductor(L) and the neutral conductor
(N) of site wiring reversed.
UPS ON LED
Lights up when output power is supplied by the mains power via the inverter.
BATTERY LED
Lights up when the mains power fails and the inverter is powered by the batteries.
BYPASS LED
Lights up when output power is provided by the mains power via the bypass.
ALARM LED
Lights up when the UPS system is in fault condition, at the same time, the acoustic
alarm beeps continuously or beeps every second according to the different fault
conditions.
3.1 DISPLAY PANEL
The power control and the operating indicators are located on the front panel of the
UPS .
UPSON LED
BATTERYLED
ACINPUTLED
STANDBY-SWITCH
BYPASS LED
ALARMLED
ON-SWITCH
INDICATOR1
INDICATOR2
INDICATOR3
INDICATOR 4
INDICATOR 5

5
load level battery level
INDICATOR 1 96%-105% 1%-35%
INDICATOR 2 76%-95% 36%-55%
INDICATOR 3 56%-75% 56%-75%
INDICATOR 4 36%-55% 76%-95%
INDICATOR 5 1%-35% 96%-100%
3.SYSTEM DESCRIPTION
3.2 REAR PANEL
The rear panels of the UPS and the battery packs are shown as below:
INDICATOR1-5
Shows the load level in utility power mode.
Shows the battery level in battery mode.
1K(S)
Only available
for 1KS Output socket Intelligent slot
Surge protection Input breaker Communication port
Input
socket
(RJ45)
2K
Communication port
Surge
protection
Intelligent
slot
Output
socket
External
battery
socket
Input
breaker
Input
socket
(RJ45)

6
3. SYSTEM DESCRIPTION
6K
Battery Pack for 1KS/2K(S)/3K(S)
Battery Pack for 6K
IntelligentOutput
SurgeInput External
battery
Output
Communication port
Output
Input
2KS/3K(S)
Output
fuse
Output
socket
Input
breaker
Intelligent
slot
Input/
output
terminal
External battery
socket
Surge
protection
Communication
port
(RJ45)
breaker
breaker
fuse

7
Surge Protection(RJ45 Port): This is a transient voltage surge-suppressor for network
or fax/modem protection.
Communication Port: WinPower software can be used with the UPS for power
management. Standard serial interface cable is compatible with 1K(S)/2K(S)/3K(S)
UPS, however, only the special cable supplied with the UPS can be used on 6K UPS.
Input/Output: If socket is available, just insert compatible cable plug. If terminal is
available, qualified electrician should be required for wiring and installation.
Note: Terminal cover should be put back for safety reason after wiring completed.
Input Breaker: If the breaker is tripped, reduce the load connected to the UPS and reset
the breaker.
External Battery Socket: Dedicated battery power cable is supplied with the battery
pack. Insert the cable into the external battery socket on the UPS and battery pack output
socket separately to connect battery pack to the UPS. The same battery packs can be
daisy chained together to achieve desired run time.
Notes: It is suggested that one battery pack can be connected with one UPS main unit.
Only the identical battery packs can be connected in parallel to the models with suffix “S
to extend the backup time .Please consult the distributor for further information.
3.SYSTEM DESCRIPTION
4.1 OPERATION ENVIRONMENT
Ambient Temperature: 0°C to 40°C
Height of sea level < 1000m
Relative humidity: <95%
4.2 BATTERY APPLICATION
Simply connect the UPS to the mains to fully charge the batteries for 12 hours prior to
use is recommended. It can also be used immediately without charging the batteries
first but the backup time will be less than standard level.
Under normal conditions, the battery life lasts 3 to 5 years. In case if the battery is found
not in good condition, earlier replacement should be made. The replacement of the
battery should be carried out by qualified service personnel . Please contact the
distributor .
The battery should be charged once every three months for at least 12 hours. In areas
with higher temperatures, the battery should be charged once every two months and
each charging period shall be at least 12 hours.

8
4.MAINTENANCE
4.3 T ROUBLESHOOTING
The troubleshooting chart covers most of the difficulties that you may encounter
under normal working condition. Such information can be used to determine whether
the fault is caused by external factors or how to tackle the problem. If the UPS still
fails to operate properly, please contact the service centre as soon as possible . Be
sure you have the following information when contacting the service personnel:
1.Model number, serial number
2.Date on which the problem occurred
3. Description in detail of the problem
PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION
No indication, no audible alarm
even though the UPS is
connected to mains power
supply
No input voltage
Check building wiring socket-
outlet, input power cable, input
breaker.
AC INPUT LED blinks
Maybe reversed
polarity (L/N) of site
wiring.
Please check the polarity of
site wiring or building wiring.
AC INPUT LED blinks and
BATTERY LED lights up
Input power and/or
frequency are out
of tolerance
The UPS is now running in
battery mode.To save your
data and then close the
applications, ensure that mains
power is within the input
voltage/frequency range of the
UPS
AC INPUT and BYPASS LED
light up even though the power
supply is available
Inverter not
switched on Press On button “I
UPS ON LED lights up, warning
sound at intervals of every 1 or 4
seconds
Mains power
supply has failed
In battery mode operation;
warning sound at intervals of 1
second means battery
discharge near ending
ALARM LED lights up, warning
sound once a second Overloaded Reduce number of loads connected to the UPS
ALARM-LED lights up, the
alarm beeps continuously
Maybe the UPS
has internal faults Call for services
Battery discharge time
diminishes
Batteries not fully
charged / batteries
aged/batteries
defected
Charge the batteries for at
least 12 hours. Please consult
the distributor or call for battery
replacement

9
Model Net Weight(kg) Dimention (mm)
C1KR 16.3
C1KRS 9.1
Battery Pack
36VDC 22.5
C2KR 10.3
C2KRS 11.5
C3KR 11.2
C3KRS 12.3
Battery Pack
96VDC 27.8
Depth: 450
C6KR 18.3
Battery Pack
240VDC 64.2
Depth: 600
5.1 ELECTRICAL SPECIFICATIONS
5. TECHNICAL DATA
5.3 MECHANICAL DATA
5.2 TYPICAL BACKUP TIME (BATTERY MODE)
Notes: Backup time of “S models, please consult the distributor.
Typical values at 25°C in minutes:
Model C1KR/ C1KRS C2KR/ C2KRS C3KR/C3KRS C6KR
INPUT
Voltage 220VAC
Frequency 46 Hz ~ 54 Hz（Adjustable）
Amperage
(maximum) 5A 10A/12A 15 A 30A
OUTPUT
Power rating 1kVA
0.7k W
2kVA
1.4kW
3kVA
2.1kW
6kVA
4.2kW
Voltage 220VAC
Frequency 50Hz±0.2Hz(Battery Mode) 50 Hz（1±0.1%）
(Battery Mode)
Wave form Sinusoidal
BATTERIES(STANDARD)
Number and type
3x12V7.2Ah 8x12V7.2Ah 20x12V7.2Ah
Nominal voltage 36VDC 96VDC 240VDC
Model 100 % Load 50 % Load
C1KR 5 14
C2KR 9 21
C3KR 5 15
C6KR 8 23

10
5.4 STANDARDS CONFORMITY
5. TECHNICAL DATA
5.5 COMMUNICATION PORT
The UPS is equipped with a standard RS232 port to communicate with a host computer.
The RS232 communication port transmits both utility power and UPS status to the host
computer, providing the host computer with proprietary command sequence to monitor
the utility power and the UPS status and to control the UPS through WinPower software.
The data format of RS232 :
Baud Rate : 2400 bps
Data Length : 8 bits
Ending Bit : 1 bit
Parity Bit : none
1K(S)/2K(S)/3K(S)
Conducted Emission: EN50091-2Class B
Radiated Emission: EN50091-2Class B
Harmonic Current: EN61000-3-2
Voltage Fluctuations and Flicker: EN61000-3-3
EMS:EN61000-4-2(ESD)Level 4
EN61000-4-3(RS)Level 3
EN61000-4-4(EFT)Level 4
EN61000-4-5( Lighting Surge)Level 4
EN61000-2-2(Immunity to low frequency signals)
6K
Conducted Emission:
EN50091-2 Rated output current exceeding 25A limits
Radiated Emission:
EN50091-2 Rated output current exceeding 25A limits
EMS:EN61000-4-2(ESD)Level 4
EN61000-4-3(RS)Level 3
EN61000-4-4(EFT)Level 4
EN61000-4-5(Lighting Surge)Level 4
EN61000-2-2(Immunity to low frequency signals)

11
RS232 Interface
5.5.2 AS400 INTERFACE
Except for the communication protocol as mentioned above, this series UPS
has an optional AS400 card for AS400 communication protocol. Please
contact your local distributor for details.
The following is the pin assignment and description of DB-9 connector in
AS400 card.
5. TECHNICAL DATA
5.5.1 RS232 INTERFACE
The following is the pin assignment and description of DB-9 connector.
Pin# Description I/O
2 RS232 Tx Output
3 RS232 Rx Input
5 Ground Input
RX
T
X
GND
Pin# Description I/O type
1 UPS Failure Output
2 Summary Alarm Output
3 GND
4 Remote shutdown Input
5 Common
6 Bypass Output
7 Battery Low Output
8 UPS ON Output
9 Utility power failure(Line Loss) Output
DB9 Interface of AS400 communication protocol