Santak CASTLE RACK 6K User manual

RACK 6K(S)/10K(S)

Thank you for selecting a SANTAK product to protect your electrical
equipment.
This manual contains important instructions that you should follow
during installation and maintenance of the UPS and batteries.
Please read all instructions before operating the equipment and
save this manual for future reference.

SAFETY INSTRUCTIONS
SAVE THESE INSTRUCTIONS. This manual contains important instructions that
should be followed during installation and maintenance of the UPS and
batteries.
The UPS models that are covered in this manual are intended for installation in
an environment within 0 to 50°C, free of conductive contaminant.
Certification standards
•
Safety: EN 62040-1
•
EMC: IEC/EN 62040-2
•
IEC 61000-4-2 (ESD): level 3.
•
IEC 61000-4-3 (Radiated field): level 3.
•
IEC 61000-4-4 (EFT): level 4.
•
IEC 61000-4-5 (Fast transients): level 4.
•
IEC 61000-4-6 (Electromagnetic field): level 3.
•
IEC 61000-4-8 (Conducted magnetic field): level 4.
•
Performance: IEC/EN 62040-3
Special symbols
The following are examples of symbols used on the UPS or accessories to alert you
to important information:
RISK OF ELECTRIC SHOCK - Observe the warning associated with the risk of electric
shock symbol.
Important instructions that must always be followed.
Do not discard the UPS or the UPS batteries in the trash.
This product contains sealed lead acid batteries and must be disposed as it's explain
in this manual. For more information, contact your local recycling/reuse or
hazardous waste center.
This symbol indicates that you should not discard waste electrical or electronic
equipment (WEEE) in the trash. For proper disposal, contact your local
recycling/reuse or hazardous waste center.
Information, advice, help.
Refer to the user manual.

Safety of persons
 RISK OF VOLTAGE BACKFEED. The system has its own power source (the
battery). Isolate the UPS and check for hazardous voltage upstream and
downstream during lockout-tagout operation. Terminal blocks may be
energized even if the system is disconnected from the AC power source.
 Dangerous voltage levels are present within the system. It should be opened
exclusively by qualified service personnel.
 The system must be properly grounded.
 The battery supplied with the system contains small amounts of toxic materials.
To avoid accidents, the directives listed below must be observed:
- Servicing of batteries should be performed or supervised by personnel
knowledgeable about batteries and the required precautions.
- When replacing batteries, replace with the same type and number of
batteries or battery packs.
- Do not dispose of batteries in a fire. The batteries may explode.
- Batteries constitute a danger (electrical shock, burns). The short-circuit
current may be very high.
 Precautions must be taken for all handling:
- Wear rubber gloves and boots.
- Do not lay tools or metal parts on top of batteries.
- Disconnect charging source prior to connecting or disconnecting battery
terminals.
- Determine if battery is inadvertently grounded. If inadvertently grounded,
remove source from ground. Contact with any part of a grounded battery
can result in electrical shock. The likelihood of such shock can be reduced if
such grounds are removed during installation and maintenance (applicable
to equipment and remote battery supplies not having a grounded supply
circuit).
Product safety
 The UPS connection instructions and operation described in the manual must
be followed in the indicated order.
 CAUTION - To reduce the risk of fire, the unit connects only to a circuit
provided with branch circuit overcurrent protection for :
63A rating, for 6kVA models,
100A rating, for 10kVA models
The upstream circuit breaker for Normal AC/Bypass AC must be easily
accessible. The unit can be disconnected from AC power source by opening this
circuit breaker.
 An additional AC contactor is used for backfeed protection and must comply
with IEC/EN 62040-1 (the creep age and clearance distances shall meet the

basic insulation requirements for pollution degree 2).
 Disconnection and overcurrent protection devices shall be provided by others
for permanently connected AC input (Normal AC/Bypass AC) and AC output
circuits.
 Check that the indications on the rating plate correspond to your AC powered
system and to the actual electrical consumption of all the equipment to be
connected to the system.
 For PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near the
equipment and shall be easily accessible
 Never install the system near liquids or in an excessively damp environment.
 Never let a foreign body penetrate inside the system.
 Never block the ventilation grates of the system.
 Never expose the system to direct sunlight or source of heat.
 If the system must be stored prior to installation, storage must be in a dry
place.
 The admissible storage temperature range is -25°C to +60°C with battery(-15°C
to +40°C without battery).
Special precautions
 The unit is heavy: wear safety shoes and use vacuum lifter preferentially for
handling operations.
 All handling operations will require at least two people (unpacking, lifting,
installation in rack system).
 Straps are provided only for unpacking manually the unit from the carton;
don’t use the straps to carry the unit around. The unit can slip from the straps
during handling (risk of injury and product damage):
- keep 12in / 30cm minimum distance between the straps
- lift the unit carefully and keep it at low height
- keep the unit horizontal during unpacking.
 Before and after the installation, if the UPS remains de-energized for a long
period, the UPS must be energized for a period of 24 hours, at least once every
6 months (for a normal storage temperature less than 25°C). This charges the
battery, thus avoiding possible irreversible damage.
 During the replacement of the Battery Module, it is imperative to use the same
type and number of element as the original Battery Module provided with the
UPS to maintain an identical level of performance and safety.

Contents
1. Introduction ................................................................................................... 1
1.1 Environmental protection ....................................................... 1
2. Presentation ................................................................................................... 3
2.1 Front panel ................................................................................ 3
2.2 Rear panels ............................................................................... 3
2.3 Circuit diagram ........................................................................ 4
3. Installation ...................................................................................................... 5
3.1 Inspecting the equipment ...................................................... 5
3.2 Unpacking the Unit .................................................................. 5
3.3 Checking the accessory kit .................................................... 6
3.4 Install the unit ............................................................................ 6
4. Power cables connection ............................................................................... 7
4.1 Access to terminal blocks(AC to UPS) ................................... 8
4.2 Access to terminal blocks(PDU to UPS)(Optional) ............... 9
4.3 Parallel Installation and Operation(Optional) ...................... 9
5. Operation ..................................................................................................... 14
5.1 Control panel ......................................................................... 14
5.2 LCD description ...................................................................... 15
5.3 Display functions .................................................................... 17
5.4 Operation Mode .................................................................... 17
5.5 UPS startup and shutdown .................................................... 18
5.6 LCD operation ........................................................................ 19
6. Communication ............................................................................................ 21
6.1 Communication ports ........................................................... 21
6.2 Network Management Card (Optional) ............................ 22
6.3 UPS Management Software ................................................. 22
7. UPS maintenance ......................................................................................... 23
7.1 Equipment care ..................................................................... 23
7.2 Transporting the UPS .............................................................. 23
7.3 Storing the equipment .......................................................... 23
7.4 Replacing batteries ............................................................... 24
7.5Recycling the used equipment ............................................ 25
8. Troubleshooting ........................................................................................... 25
8.1 Typical alarms and faults ...................................................... 26

9. Specifications ............................................................................................... 30
9.1 Model specifications ............................................................. 30
10 Glossary ....................................................................................................... 33

1
1. Introduction
Thank you for selecting UPS to protect your electrical equipment. The UPS has
been designed with the utmost care.
We recommend that you take the time to read this manual to take full
advantage of the many features of your UPS (Uninterruptible Power System).
Before installing your UPS, please read the booklet presenting the safety
instructions. Then follow the indications in this manual.
1.1 Environmental protection
Products are developed according to an eco-design approach.
Substances
This product does not contain CFCs, HCFCs or asbestos.
Packing
To improve waste treatment and facilitate recycling, separate the various
packing components.
•
The cardboard we use comprises over 50% of recycled cardboard.
•
Sacks and bags are made of polyethylene.
•
Packing materials are recyclable and bear the appropriate identification
symbol
Materials Abbreviations Number in
the symbols
Polyethylene terephthalat
PET
01
High
-
density polyethylene
HDPE
02
Polyvinyl chloride
PVC
03
Low
-
density polyethylene
LDPE
04
Polypropylene
PP
05
Polystyrene
PS
06
Follow all local regulations for the disposal of packing materials.
Product
The product is made up of recyclable materials.
Dismantling and destruction must take place in compliance with all local
regulations concerning waste. At the end of its service life, the product must be
transported to a processing center for electrical and electronic waste.
Battery
The product contains lead-acid batteries that must be processed according to
applicable local regulations concerning batteries.
The battery may be removed to comply with regulations and in view of correct
disposal.

2
1.2 Electronic equipment protection
The uninterruptible power system (UPS) protects your sensitive electronic
equipment from the most common power problems, including power failures,
power sags, power surges, brownouts, line noise, high voltage spikes,
frequency variations, switching transients, and harmonic distortion.
Power outages may occur unexpected, and the power quality will be erratic.
These power problems have the potential to corrupt critical data, destroy
unsaved work sessions, and damage hardware - causing hours of lost
productivity and expensive repairs.
With the UPS, you can safely eliminate the effects of power disturbances and
guard the integrity of your equipment. Providing outstanding performance and
reliability, UPS’s unique benefits include:
 True online double-conversion technology with high power density, utility
frequency independence, and generator compatibility.
 Selectable High Efficiency mode of operation.
 Standard communication options: one RS232 communication port, one
USB communication port, one dry in port and dry out port.
 Optional connectivity cards with enhanced communication capabilities.
 Firmware that is easily upgradable without a service call.