Sanuvox R max User manual

Instruction Manual

R MAX

WHOLE HOME UV AIR PURIFIER & ODOR REMOVAL SYSTEM

Residential Model

IMPORTANT SAFETY INSTRUCTIONS

READ AND SAVE THESE SAFETY INSTRUCTIONS BEFORE USING THIS PRODUCT.

Read and follow all instructions contained in

this manual before using the product. Failure

to comply with these instructions may result

in personal injuries or damage to the unit or

system.

1. Installation and servicing of air conditioning

and related equipment can be hazardous due

to systems pressure and electrical components.

Only trained and qualied service personnel

should install, repair or service equipment.

2. Untrained personnel can perform basic

maintenance functions such as replacing

lamp(s) and/or lter(s). All other operations

should be performed by trained service

personnel.

3. When working on the unit or system, observe

precautions in the literature, tags and labels

attached to the unit or system, and all other

safety precautions considered as best practices

in the HVAC industry.

4. When applicable, local regulation may

comprise more restrictive installation and/or

certication requirements. The afore mentioned

requirements prevail on those of this document

and the installer agrees to conform to these at

his own expense.

5. Follow all the safety instructions outlined in this

document and respect all local and national

codes applicable.

6. Never expose eyes or skin to ultraviolet light

from any source. Therefore, before installing

or performing maintenance on the unit or

system, TURN OFF AND DISCONNECT the

unit or system from all power sources (there

may be more than one switch to disconnect).

CAUTION: Electrical shock may cause

personal injuries or possibly death.

7. UV rays may destroy certain types of lters

(polymer or plastic); please keep the unit or

system light away from shining directly on

plastic.

8. When installing or performing maintenance on

the UV unit or system, it is recommended to

wear safety glasses and gloves. In order to

avoid reduced performance of lamp(s), do not

touch lamp glass without gloves.

9. UV lamps contain a small quantity of mercury:

if a lamp breaks, clean and dispose of with

care. UV lamps can be disposed/recycled after

use, as any other uorescent lamps. Contact

and follow your local and national authorities’

specic instructions.

10. Use only specied SANUVOX branded

replacement UV lamps with your unit or

system. Use of any other lamps will void your

warranty and can result in damage to the unit,

system and/or lamp(s).

11. Most UV units or systems are not waterproof.

DO NOT INSTALL OUTDOORS unless

specied otherwise.

SAVE THESE INSTRUCTIONS

Installation Date: _______________ Installed by: _________________

Installer Contact Info.: _________________________________________

Instruction Manual for R Max

1-888-726-8869www.sanuvox.com

TABLE OF CONTENTS

IMPORTANT SAFETY INSTRUCTIONS 1

TABLE OF CONTENTS 2

ABOUT THE PRODUCT 3

COMPONENTS 3

How it Works 3

ACCESSORIES & KITS 3

SETUP & INSTALLATION 4

What you will need 4

What’s included 4

Step by Step Setup & Installation 4

OPERATION 7

How to Operate your Product 7

How to Read the LCD Screen Display 7

How to Activate “Airow Detection” Function (Optional) 8

Step by Step Function Activation 8

How to Reset your Product and its Lamp Timer 9

Step by Step Product and Lamp Timer Reset 9

MAINTENANCE 10

How to Replace Lamp(s) 10

Step by Step Lamp Replacement 10

How to Clean your Product 12

STORAGE 12

ULTRAVIOLETS: UVV & UVC 12

ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE 12

TROUBLESHOOTING 12

What you will need 12

Internal Components 12

Problems & Solutions Table 13

A. Step by Step R Max Ballast Box Opening 14

B. Step by Step UV Lamp Continuity Test 14

C. Step by Step LCD Screen Circuit Board Bypass

(Ballast or Circuit Board Validation) 15

D. Step by Step Thermistor Bypass 16

WARRANTY 16

CONSUMER RELATIONS 16

Instruction Manual for R Max

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ABOUT THE PRODUCT

The R Max represents an evolution in whole home UV air purication. The high-efciency patented design destroys airborne

bio-chemical contaminants, while providing important user information on the 3” back-lit LCD display. Installed into the return or

supply plenum, the Sanuvox proprietary process maximizes dwell (contact) time between the air and UV energy. With the ability

to treat homes up to 4,000 sq.ft., the patented technology rapidly puries the air and removes odors within the home.

For information or recommendations on how to size your specic application, please call SANUVOX at 1-888-726-8869.

COMPONENTS

How it Works

Contaminated air enters the R Max parallel to the UV ‘J’ Lamp, thus increasing contact time with the UV energy. The Turbulator

spins and mixes the air around the UV ‘J’ Lamp. First, the UVV oxidizing section of the lamp, boosted by Cobalt, destroys

chemicals and odors. Then, the UVC germicidal section of the lamp destroys the biological contaminants. The Aluminum

Reector Chamber coated with cobalt amplies the UV energy for optimal purication. Finally, the treated air circulates through

the home.

A. Turbulator & Air Inlet

B. LCD Display

C. Aluminum Chamber coated with cobalt

(UV Lamp inside)

D. Cover

E. Power Switch

F. Power Cord

G. Air Outlet

ACCESSORIES & KITS

The following optional accessories and/or kits work great with your product (sold separately).

Duct Board Installation Kit

(Optional)

Accessories made to facilitate R Max installation

on MSC duct board.

For instruction manuals or information about your optional accessories and/or kits, please call SANUVOX at 1-888-726-8869

or visit www.sanuvox.com.

Instruction Manual for R Max

1-888-726-8869www.sanuvox.com

SETUP & INSTALLATION

What you will need

A utility knife to unpack all components, a Phillips No.2 screwdriver, a measuring tape, a marker and a metal saw.

CAUTION: Handle your product with care to avoid breaking parts. Make sure you have a free and safe space to unpack,

install and setup your product. Conrm you have access to the necessary power source for the product requirements (see unit

or system label). If you have any questions regarding the installation instructions, call SANUVOX at 1-888-726-8869.

What’s included

The R Max, a UV lamp and a basic installation kit.

The installation kit includes: a UV caution decal, a maintenance decal, a pair of cotton gloves, metal screws for frame (6), Phillips

screws for cover (4), 8-32 screws for tabulator (2), a frame and a turbulator.

Step by Step Setup & Installation

Check out Sanuvox Technologies YouTube Channel

for the R Max installation video!

1. Prepare the R Max for installation. Remove the contents from

packaging. Only after you have visually inspected the UV lamp should

you break the security seal on the underside of the cardboard sleeve.

CAUTION: Before installing or performing maintenance on the unit

or system, TURN OFF AND DISCONNECT the unit or system from

all power sources (there may be more than one switch to disconnect).

2. Carefully slide the UV lamp out from the cardboard sleeve. Be sure to

wear the cotton gloves (included) guaranteeing a clean lamp free from

ngerprints.

NOTE: Fingerprints on the lamp will negatively impact the UV output of

the lamp.

STEP 1

STEP 2

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3. While holding the porcelain end-cap (with 4 pins), carefully push the

white connector onto the four pins. The connector will t into position.

NOTE: Too much force applied from the opposite end-cap may break

the lamp.

4. Slide the UV lamp porcelain end-cap (with 4 pins) in the aluminum

tube of the unit, then through the clamp.

STEP 3

STEP 4

STEP 5

STEP 6

5. Once the UV lamp is inserted, release the clamp to x the lamp in place.

6. Once the UV lamp is installed, place the turbulator on top of the reecting

chamber securing it with 2 screws provided in the installation kit. It is

important to note that the air should rst ow through the turbulator

before moving in front of the UV lamp.

STEP 7

7. Prepare the duct (return or supply) for installation. Evaluate the ideal area

for installing the air purier. The reection chamber should always be

parallel to the airow. Ensure that the purier will t into the plenum and

position it keeping in mind to minimize plastic exposure to direct UV light.

CAUTION: Before installing or performing maintenance on the unit

or system, TURN OFF AND DISCONNECT the unit or system from

all power sources (there may be more than one switch to disconnect).

Instruction Manual for R Max

1-888-726-8869www.sanuvox.com

STEP 11

STEP 12

STEP 9

STEP 10

STEP 8

9. Place the frame into the opening made in the duct and use the 6 metal

screws provided in the installation kit to secure it in place. Use preferably

3 top and 3 bottom holes of the frame to insert the screws.

10. Finalize the R Max installation in the duct by placing the unit into the

frame, guided with the alignment pins.

11. Secure the R Max to the frame with the 4 remaining screws located in

the 4 corners of the R Max cover.

8. Use the included metal frame to trace the outline onto the duct. Allow

for a 1/4” space around the marking as to allow the frame to sit properly

in the duct. The duct opening window should have the following

dimensions: 12.75” x 6.625”.

12. Use the power cord of the unit to plug into a wall outlet that provides the

power, as indicated on the marking label of the product. An extension cord

maybeusedifthereisnotapoweroutletclosetowheretheRMaxisinstalled.

Then wait for one minute before turning on the unit.

You are now ready to power ON your new

R Max and enjoy great air quality

for you and your family.

6.625”

12.75”

Instruction Manual for R Max

1-888-726-8869www.sanuvox.com

OPERATION

How to Operate your Product

The R Max is an automatic unit: once it’s installed and plugged in, simply press the power switch to turn it ON. Wait approximately

40 seconds for the startup phase to be done and enjoy clean air in your home!

CAUTION: The suggested operating temperature range is 10 to 50°C (50 to 122°F). Operating the R Max outside this range

will result in decreased performance. For optimal performance, air temperature moving through the reaction chamber should be

in the range of 15 to 20°C (60 to 70°F).

How to Read the LCD Screen Display

The R Max’s LCD Screen Display will give you real time status update about your unit and its lamp.

Air Flow Deactivated

(Factory Settings)

Ideal Operating Conditions

Air Flow Activated

Replace Lamp Function

Start-Up

Operation

Ballast Failure

Example

Lamp Failure

Example

Stand-By

The number of days displayed in the images above are for reference only.

Instruction Manual for R Max

1-888-726-8869www.sanuvox.com

How to Activate “Airow Detection” Function (Optional)

In the R Max default factory mode, when the unit is plugged in and the power switch is ON, the lamp will stay lit at all times.

In order to reduce the cycling strain on the lamp and improve its life, it is possible to activate the airow detection if required.

Step by Step Function Activation

1. If your unit is powered ON, start by turning OFF the power switch.

2. Use a small object similar to a paper clip and insert it into the reset hole

in order to be able to press the reset button.

3. First turn ON the power switch and then, press the reset button. You

have 5 seconds from the moment the unit is powered to press the reset

button to activate the airow detection. Every time you press the button

you will notice the word “AIR” appears or disappears from the bottom

right corner of the LCD screen. Once “AIR” appears on the screen, wait

for the lamp to turn on so that the setting is saved.

4. From now on, the R Max will only activate when the thermistor detects

airow in your duct system.

NOTE: The unit software is programmed to keep the lamp ON for 10

minutes after the airow has completely stopped.

STEP 1

STEP 2

STEP 3

STEP 4

Instruction Manual for R Max

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How to Reset your Product and its Lamp Timer

After installing the lamp, make sure the timer function is reset.

Step by Step Product and Lamp Timer Reset

1. To reset the lamp timer the unit needs to be powered and turned ON.

The LCD status should be on ‘Stand-by’ or ‘Active’.

2. Use a small object similar to a paper clip and insert it into the hole in

order to be able to press the reset button.

3. Press and hold the reset button for a minimum of 3 seconds. When

releasing the reset button, the counter will be reset and the “Days Left”

on the LCD screen will reset to 1096 days.

STEP 1

STEP 2

STEP 3

Instruction Manual for R Max

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MAINTENANCE

How to Replace Lamp(s)

Replacing lamps on the R Max is quick and easy. Simply turn off the power source, remove unit from duct, remove and dispose

of old lamp, replace with new Sanuvox branded UV lamp, replace unit in duct and turn power source back on. See below for

detailed step by step instructions.

CAUTION: In order to avoid reduced performance of lamp(s), do not touch lamp glass without gloves.

Step by Step Lamp Replacement

1. Take the R Max out from the ductwork by removing the 4 screws located

on the cover (4 corners) that hold it to the frame.

2. Remove the turbulator to access the lamp.

4. Prepare the new lamp. Remove the contents from packaging. Only

after you have visually inspected the UV lamp should you break the

security seal on the underside of the cardboard sleeve.

3. Remove the old UV lamp from the lamp socket by opening the retaining

clamp and pulling the UV lamp out of the reector chamber.

NOTE: UV lamps can be disposed/recycled after use, as any other

uorescent lamps. Contact and follow your local and national authorities’

specic instructions.

STEP 1

STEP 2

STEP 4

STEP 3

Instruction Manual for R Max

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STEP 5

STEP 6

STEP 7

STEP 8

STEP 9

5. Carefully slide the new UV lamp out from the cardboard sleeve. Be sure

to wear the cotton gloves (included) guaranteeing a clean lamp free

from ngerprints. Fingerprints on the lamp will negatively impact the UV

output of the lamp.

6. While holding the porcelain end-cap (with 4 pins) in the clamp, carefully

push the white connector onto the four pins. The connector will t into

position.

NOTE: Too much force applied from the opposite end-cap may break

the lamp.

7. Slide the UV lamp porcelain end-cap (with 4 pins) in the aluminum

tube of the unit, then through the clamp.

8. Once the UV lamp is inserted, release the clamp to x the lamp in place.

9. Once the new UV lamp is installed, replace the turbulator on

top of the reecting chamber, and replace R Max into duct.

Then, reset your product and its lamp timer (see page 9).

A B

Instruction Manual for R Max

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How to Clean your Product

For optimal performance, the lamp(s) and reecting chamber should be kept free of dust and residue deposit. Clean regularly

with mild soap or alcohol. Always spot test the cleaner to make sure it does not damage the surface.

CAUTION: Under no circumstance should water be sprayed or splashed onto the product.

ULTRAVIOLETS: UVV & UVC

The UVC (254 nm) and UVV (185 nm) light produced by Sanuvox UV units and systems are the same two UV wavelengths

produced by the Sun. The UVC wavelength attacks the micro-organisms on a molecular level deactivating and destroying the

contaminants, while the UVV wavelength degrades the chemicals and odors. Unlike conventional UV lamps on the market,

Sanuvox UV units and systems use a patented process designed to deliver the maximum UV dosage to the moving air-stream

or surface.

CAUTION: Never expose eyes or skin to ultraviolet light from any source.

STORAGE

The R Max is an in-duct unit working continuously and automatically and therefore, requires no specic storage.

ELECTRICAL RATINGS, POWER CONSUMPTION & AVAILABLE VOLTAGE

The product is rated at 120V to 240V, and 50 Hz to 60 Hz.

See product label to conrm power consumption of your specic unit or system.

NOTE: IF YOU EXPERIENCE A PROBLEM, PLEASE CONTACT CONSUMER RELATIONS FIRST OR SEE YOUR

WARRANTY. DO NOT RETURN THE PRODUCT TO THE ORIGINAL PLACE OF PURCHASE. DO NOT ATTEMPT TO

OPEN THE PRODUCT OR TAMPER WITH ITS COMPONENTS YOURSELF. DOING SO MAY VOID YOUR WARRANTY AND

CAUSE PERSONAL INJURY OR DAMAGE TO THE PRODUCT.

TROUBLESHOOTING

If your product is not working properly, refer to the following.

What you will need

A Phillips No. 2 screwdriver, an ohmmeter and a 5/16” nutdriver.

Internal Components

To access R Max internal components, see step by step

instructions of the Ballast Box Opening on page 14 (A).

A. LCD Screen Display Circuit Board

B. Reset Button

C. Status LED Connections (ballast and lamp)

D. Thermistor

E. Power Switch

F. Ballast

Instruction Manual for R Max

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Problem Possible Cause Solution

Screen doesn’t turn ON. - There is no power to the electrical

outlet.

- The On/Off switch is not ON.

- Power cord is damaged.

- LCD screen circuit board is damaged or

defective.

- Test the outlet to make sure there is

power by plugging in another electrical

appliance.

- Turn the switch to the ON position.

- Check the power cord for damage and

replace if damaged.

- Visually inspect the LCD screen circuit

board and look for damage/burn marks.

Screen indicates "Airow" and lamp icon

is not irradiating out.

- There is no airow or insufcient airow

in the ductwork.

- Turn the fan ON or set a higher speed

to increase airow circulating in the

ductwork.

- If airow is not sufcient to be detected

by thermistor, remove airow detection.

See Thermistor Bypass instructions

on page 16 (D).

Screen indicates "Ballast Out". - Connection issues at the ballast level for

ballast status signal (left side of ballast).

- Connection issues at the circuit board

level for ballast status.

- Issue with power supply to ballast.

- Defective ballast.

- Check connections to ballast and

circuit board for the 2 yellow wires

connected into the Optional 2.5V LED

connectors of the ballast (right side).

- Check the wire connections at the

ballast and at the lamp (plug).

- Check lamp continuity.

See Ballast or Circuit Board

Validation on page 15 (C).

At any moment; screen indicates

"Change Lamp".

- Connection issues at the ballast level for

lamp status signal (right side of ballast).

- Connection issues at the circuit board

level for lamp status.

- Connection issues between the ballast

and the lamp (plug).

- Defective lamp.

- Check connections to ballast and

circuit board for the 2 yellow wires

connected into the Optional 2.5V LED

connectors of the ballast (right side).

- Check the wire connections at the

ballast and at the lamp (plug).

- Check lamp continuity.

See UV Lamp Continuity Test

instructions on page 14 (B).

When screen indicates “0000 Days

Left” and alternates between “Lamp

Expired”and “Change Lamp”.

- The UV lamp has exceeded its 3-year

lifespan.

- Get a genuine replacement lamp and

reset the counter to 3 years.

See Product and Lamp Timer Reset

instructions on page 9.

Screen indicates "EC1" and blinks ON

and OFF.

- The thermistor is not connected.

- The thermistor is damaged or defective.

- Check thermistor connections

- Replace thermistor

Screen indicates "EC2" and blinks ON

and OFF.

- The thermistor is damaged or defective. - Replace thermistor

Lamp burnt before the elapsed 3 years. - Overcycling of the UV lamp due to

excessive start/stop of the variable

speed fan.

- Replace lamp and bypass thermistor.

See Thermistor Bypass instructions

on page 16 (D).

Contact your contractor for all your needs in terms of replacement parts:

power cord, circuit board, LCD screen, ballast, UV lamp, thermistor, etc.

Instruction Manual for R Max

1-888-726-8869www.sanuvox.com

A. Step by Step R Max Ballast Box Opening

STEP 1

STEP 2

B. Step by Step UV Lamp Continuity Test

STEP 1

STEP 2

STEP 3

1. Take the R Max out from the ductwork by removing the 4 screws located

on the cover (4 corners) that hold it to the frame.

1. Take the R Max out from the ductwork by removing the 4 screws located

on the cover (4 corners) that hold it to the frame

2. Place the R Max face down on a at surface and remove the 4 screws

(2 top and 2 bottom) that attach the cover to the ballast box.

2. Remove the UV lamp from the lamp socket by opening the retaining

clamp and pulling the UV lamp out of the reector chamber.

3. Using an ohmmeter place 1 probe on 1 of the 4 pins and by sensing the

3 remaining pins, 1 should have continuity. Make sure the 2 remaining

pins also have continuity. When both sets of pins test good for continuity,

it can be assumed that the lamp is good.

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C. Step by Step LCD Screen Circuit Board Bypass

(Ballast or Circuit Board Validation)

1. Open the R Max ballast box : see step by step instructions of the Ballast Box Opening on page 14 (A).

2. Locate the power input to the circuit board (N,L) as well as the ballast

input (B-N,B-L).

3. Disconnect L and B-L and join them together using twist-on wire

connectors

4. Disconnect N and B-N and join them together using twist-on wire

connectors

STEP 2

STEP 3

STEP 4

STEP 5

STEP 6

5. Place the unit on the ground and make sure that you don’t have direct

line of sight with the lamp. Plug the power cord directly in a power

outlet and the UV lamp will light up if both UV lamp and ballast are still

functional.

6. After the test is completed, unplug the unit and replace the wires in their

original position. Black wire from the power cord connects into L and

white wire from the cord connects into N. Black wire going to the ballast

connects into B-L and white wire going to the ballast connects into B-N.

Instruction Manual for R Max

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D. Step by Step Thermistor Bypass

1. Open the R Max ballast box : see step by step instructions of the Ballast Box Opening on page 14 (A).

STEP 2 2. Plug in the R Max to a power source and turn the switch to the ON

position. In the rst 5 seconds from powering the unit ON, click the Reset

button once. By doing so, you’ll see “Air ow” appear on the screen.

By clicking again, “Air ow” will disappear from the screen. Once your

selection is made, wait 5 seconds for the setting to be recorded by the

circuit.

WARRANTY

You should rst read all instructions before attempting to use this product.

For this warranty to be valid, keep a copy of the proof of purchase.

UV lamp 3 years

Ballast 3 years

Electronic components 3 years

A. This limited warranty applies to repair or replacement of product found to be defective in material or workmanship. This warranty does not apply to

damage resulting from abusive, unreasonable use or supplemental damage. Defects that are the result of normal wear and tear will not be considered

manufacturing defects under this warranty.

SANUVOX IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE, ANY IMPLIED WARRANTY OF MERCHANTABILITY

OR FITNESS FOR A PARTICULAR PURPOSE ON THIS PRODUCT IS LIMITED IN DURATION TO THE DURATION OF THIS WARRANTY.

Some jurisdictions do not allow the exclusion or limitation of incidential or consequential damages or limitation on how long an implied warranty last, so

the above limitations or exclusions may not apply to you. This warranty gives specic legal rights, and you also may have other rights which vary from

jurisdiction to jurisdiction. This warranty applies only to the original purchaser of this product from the original date of purchase.

B. At its option, SANUVOX will repair or replace this product if it is found to be defective in material or workmanship.

C. This warranty does not cover damage resulting from any unauthorized attemps to repair or from any use not in accordance with the instruction manual.

D. This warranty does not cover the lters, pre-lters, UV bulbs or other accessories (if included) except for material or workmanship defects.

Call us toll-free at 1-888-726-8869 or email: [email protected]

Please be sure to specify product name.