SHORE TEL 110 User manual

ShoreTel 110 IP Phone Quick Reference
PHONE OPERATION
Place Calls
Place a Call lift handset + access code + number
Make a Conference Call while in a call +
Conference
+ ext. +
Conference
Use the Intercom lift handset +
Intercom
+ ext.
Redial Last Number lift handset +
Redial
Dial Paging Extension number provided by administrator
Answer Calls lift handset
Answer Call Waiting
Hold
Interact with Calls
Adjust Handset, Headset
Volume Volum e
to select
Mute a Call
Mute
Place a Call On or Off Hold
Hold
Transfer a Call
Transfer
+ ext. + hang up
VOICE MAIL
Log Into Main Menu lift handset +
Voi c e M ail
+ password +
#
Log In from Another Extension
# #
+ ext. + password +
#
Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.
OFFICE ANYWHERE CODES
Transfer a call
* *
+ destination +
# #
Conference a call
* *
+ destination +
* *
Hold a call
* *
Hang up
# #
Access other star codes
* *
+ (star code from below)
QUICK REFERENCE OF COMMON STAR CODES
Park a call
*1 1
+ ext.
UnPark a call
*12
+ ext.
Pick Up a Remote Extension
*13
+ ext.
Pick Up the Night Bell
*14
+ ext.
Use the Intercom
*15
+ ext.
Barge In
*16
+ ext.
Silent Monitor
*17
+ ext.
Toggle the Hunt Group Status
*18
+ HG ext.
Whisper Page
*19
+ ext.
Change CHM and Forwarding Voi c e M ail + password +
#
+
72
Change Extension Assignment Voi c e M ail + password +
#
+
731
Unassign Extension Assignment Voice Mail + password +
#
+
732
Assign Extension to External Number Voi c e M ail + password +
#
+
733
TROUBLESHOOTING
View Phone Information
Mute
+ I-N-F-O +
#
Reboot Your Phone
Mute
+ R-E-S-E-T +
#
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: [phone] +1.800.425.9385 Fax: [phone] www.shoretel.com
Note: For additional details on the information contained in this Quick Reference card, please
consult the IP 110 User Guide.

S h or e T el 1 1 0 I P P h o n e Q ui c k R ef er e n c e
L C D Di s pl a y
1 x 1 6 c h ar a ct ers
H a n d s et wit h
Fi n g er R e st
I n di c at or L E D
Fl a s hi n g li g ht al erts t h e
u s er t o i n c o mi n g c all s a n d
u n h e ar d v oi c e m es s a g es .
F u n cti o n K e y s
P erf or m c or e
t el e p h o n y f u n cti o n s
( Tr a n sf er, C o nf er e n c e,
I nt er c o m, R e di al,
V oi c e M ail, H ol d)
Di al P a d
A u di o C o nt r ol K e y s
M ut e k e y ill u mi n at e s w h e n
a cti v e.
V ol u m e b utt o n c o ntr ols h a n d-
s et, s p e a k er, a n d ri n g v ol u m e.
S p e a k er
Pr o vi d e s a u di bl e al ert f or
i n c o mi n g c all s a n d als o
pr o vi d e s a u di o f or r e c ei vi n g
i n b o u n d i nt er c o m c all s.
N O T E: T h e I P 1 1 0 is n ot a s p e a k-
er p h o n e, t h er e is n o e xt er n al
mi cr o p h o n e.
S h or e T el, I n c., 9 6 0 St e w art Dri v e S u n n y v al e, C alif or ni a 9 4 0 8 5 U S A P h o n e: + 1. 4 0 8. 3 3 1. 3 3 0 0 + 1. 8 0 0. 4 2 5. 9 3 8 5 F a x: + 1. 4 0 8. 3 3 1. 3 3 3 3 w w w. s h or et el. c o m
T hi s pr o d u ct i s c o v er e d b y o n e or m or e of t h e f oll o wi n g p at e nt s: U nit e d St at e s P at e nt 6, 9 9 6, 0 5 9, U nit e d St at e s P at e nt 7, 0 0 3, 0 9 1, U nit e d St at e s P at e nt 7, 1 6 7, 4 8 6, U nit e d St at e s
P at e nt 7, 3 7 9, 5 4 0, a n d U nit e d St at e s P at e nt 7, 3 8 6, 1 1 4. S h or e T el, I n c. All ri g hts r e s er v e d.
P N 800-1035-03
F u n cti o n K e y s
O v erl a y
Vi n yl o v erl a y i m pri nt e d
wit h i nt er n ati o n al
s y m b ol s.
T o u s e a h e a d s et:
C o n n e ct a s u p p ort e d h e a d s et i nt o t h e h a n d s et j a c k. C o nt a ct y o ur s y st e m a d mi nistr at or f or d et ails.
1 1 0 I P P h o n e wit h T hir d- P a r t y H e a d s e t