Show Tec tracker q4 User manual

Tracker Q4
ORDERCODE 41388
Highlite International B.V.
Vestastraat 2
6468 EX Kerkrade
The Netherlands
Phone: [phone]

Congratulations!
You have bought a great, innovative product from Showtec.
The Showtec Tracker brings excitement to any venue. Whether you want simple plug-&-play action or a
sophisticated DMX show, this product provides the effect you need.
You can rely on Showtec, for more excellent lighting products.
We design and manufacture professional light equipment for the entertainment industry.
New products are being launched regularly. We work hard to keep you, our customer, satisfied.
For more information: [e-mail]
You can get some of the best quality, best priced products on the market from Showtec.
So next time, turn to Showtec for more great lighting equipment.
Always get the best -- with Showtec !
Thank you!

1
Showtec
Showtec Tracker Zoom Q4™Product Guide
Warning ......................................................................................................................................................................................................................... 2
Safety Instructions ..............................................................................................................................................................................2
Operating Determinations ................................................................................................................................................................4
Rigging................................................................................................................................................................................................4
Return Procedure...............................................................................................................................................................................5
Claims .................................................................................................................................................................................................5
Description of the device ......................................................................................................................................................................................... 6
Overview ............................................................................................................................................................................................6
Backside .............................................................................................................................................................................................7
Installation .................................................................................................................................................................................................................... 7
Set Up and Operation................................................................................................................................................................................................ 7
Control Modes....................................................................................................................................................................................8
One Tracker (Built-in Programs, Auto Run)..................................................................................................................................8
One Indigo (Sound-control).........................................................................................................................................................8
Multiple Trackers (Master/Slave control).....................................................................................................................................8
Multiple Trackers (DMX Control) ..................................................................................................................................................9
Fixture Linking ...................................................................................................................................................................................10
Data Cabling ...................................................................................................................................................................................10
Control Panel....................................................................................................................................................................................11
Control Mode...................................................................................................................................................................................11
DMX Addressing ...............................................................................................................................................................................11
Menu Overview................................................................................................................................................................................12
Main Menu Options ....................................................................................................................................................................16
1. Address ....................................................................................................................................................................................16
2. Personality files ........................................................................................................................................................................16
3. Settings.....................................................................................................................................................................................17
3.1 Perform...................................................................................................................................................................................18
3.2 Range ....................................................................................................................................................................................19
3.3 Default ...................................................................................................................................................................................20
3.4 Send .......................................................................................................................................................................................20
4. Stand-Alone.............................................................................................................................................................................20
4.1 Run .........................................................................................................................................................................................20
4.2 Edit..........................................................................................................................................................................................21
4.3 Send .......................................................................................................................................................................................22
5. Manual.....................................................................................................................................................................................22
5.1 Reset Options ........................................................................................................................................................................22
5.2 Manual control......................................................................................................................................................................22
6. Service .....................................................................................................................................................................................23
6.1 Calibration Motors ................................................................................................................................................................23
6.2 Calibration Colors .................................................................................................................................................................23
6.3 Access Mode ........................................................................................................................................................................24
6.4 Info version.............................................................................................................................................................................25
6.5 Content / Display ..................................................................................................................................................................25
6.6 Service ...................................................................................................................................................................................25
DMX Channels..................................................................................................................................................................................26
9 Channels (Person 1).................................................................................................................................................................26
15 Channels (Person 2)...............................................................................................................................................................27
20 Channels (Person 3)...............................................................................................................................................................29
7 Channels (Person 4).................................................................................................................................................................32
35 Channels (Person 5)...............................................................................................................................................................33
44 Channels (Person 6)...............................................................................................................................................................36
Channel / Fixture settings (Person 1-Person 6) ................................................................................................................................................. 39
Beam Angle, Intensity and Illuminance ............................................................................................................................................................. 41
Maintenance ............................................................................................................................................................................................................. 42
Replacing a Fuse .............................................................................................................................................................................42
Troubleshooting......................................................................................................................................................................................................... 42
No Light.............................................................................................................................................................................................42
No Response to DMX.......................................................................................................................................................................42
Product Specification .............................................................................................................................................................................................. 44

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Warning
Unpacking Instructions
Immediately upon receiving this product, carefully unpack the carton and check the contents to ensure
that all parts are present, and have been received in good condition. Notify the dealer immediately and
retain packing material for inspection if any parts appear damaged from shipping or the carton itself
shows signs of mishandling. Save the carton and all packing materials. In the event that a fixture must be
returned to the factory, it is important that the fixture be returned in the original factory box and packing.
Your shipment includes:
• Showtec Tracker LED with Powercon cable 1,5m
• 2 brackets for truss mounting
• Safety cable
• User manual
LED Expected Lifespan
LEDs gradually decline in brightness over time. HEAT is the dominant factor that leads to the acceleration
of this decline. Packaged in clusters, LEDs exhibit higher operating temperatures than in ideal or singular
optimum conditions. For this reason when all color LEDs are used at their fullest intensity, life of the LEDs is
significantly reduced. It is estimated that a viable lifespan of 40,000 to 50,000 hours will be achieved
under normal operational conditions. If improving on this lifespan expectancy is of a higher priority, place
care in providing for lower operational temperatures. This may include climatic-environmental and the
reduction of overall projection intensity.
Safety Instructions
Every person involved with the installation, operation and maintenance of this device has to:
-be qualified
-follow the instructions of this manual
Before your initial start-up, please make sure that there is no damage caused by transportation. Should
there be any, consult your dealer and do not use the device.
To maintain perfect condition and to ensure a safe operation, it is absolutely necessary for the user to
follow the safety instructions and warning notes written in this manual.
Please consider that damages caused by manual modifications to the device are not subject to
warranty.
This device contains no user-serviceable parts. Refer servicing to qualified technicians only.
IMPORTANT:
The manufacturer will not accept liability for any resulting damages caused by the non-
observance of this manual or any unauthorized modification to the device.
CAUTION!
Keep this device away from rain and moisture!
Unplug mains lead before opening the housing!
CAUTION! Be careful with your operations.
With a dangerous voltage you can suffer
a dangerous electric shock when touching the wires!
FOR YOUR OWN SAFETY, PLEASE READ THIS USER MANUAL CAREFULLY
BEFORE YOUR INITIAL START-UP!

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Never let the power-cord come into contact with other cables! Handle the power-cord and all
connections with the mains with particular caution!
Never remove warning or informative labels from the unit.
Never use anything to cover the ground contact.
Never lift the fixture by holding it at the projector-head, as the mechanics may be damaged.
Always hold the fixture at the transport handles.
Never place any material over the lens.
Never look directly into the light source.
Never leave any cables lying around.
Do not insert objects into air vents.
Do not connect this device to a dimmerpack.
Do not switch the device on and off in short intervals, as this would reduce the lamp’s life.
Do not touch the device’s housing bare-handed during its operation (housing becomes very hot).
Allow the fixture to cool for at least 5 minutes before handling.
Do not shake the device. Avoid brute force when installing or operating the device.
Only use device indoor, avoid contact with water or other liquids.
Only operate the fixture after having checked that the housing is firmly closed and all screws are
tightly fastened.
Only operate the device after having familiarized with its functions.
Avoid flames and do not put close to flammable liquids or gases.
Always keep case closed while operating.
Always allow free air space of at least 50 cm around the unit for ventilation.
Always disconnect power from the mains, when device is not used, before cleaning! Only handle
the power-cord by the plug. Never pull out the plug by tugging the power-cord.
Make sure that the device is not exposed to extreme heat, moisture or dust.
Make sure that the available voltage is not higher than stated on the rear panel.
Make sure that the power-cord is never crimped or damaged. Check the device and the power-
cord from time to time.
If the lens is obviously damaged, it has to be replaced. So that its functions are not impaired, due
to cracks or deep scratches.
If device is dropped or struck, disconnect mains power supply immediately. Have a qualified
engineer inspect for safety before operating.
If the device has been exposed to drastic temperature fluctuation (e.g. after transportation), do
not switch it on immediately. The arising condensation water might damage your device. Leave
the device switched off until it has reached room temperature.
If your Showtec device fails to work properly, discontinue use immediately. Pack the unit securely
(preferably in the original packing material), and return it to your Showtec dealer for service.
For adult use only. Movinghead must be installed out of the reach of children. Never leave the
unit running unattended.
Never attempt to bypass the thermostatic switch or fuses.
For replacement use fuses of same type and rating only.
This device falls under protection class I. Therefore it is essential to connect the yellow/green
conductor to earth.
During the initial start-up some smoke or smell may arise. This is a normal process and does not
necessarily mean that the device is defective.
Repairs, servicing and electric connection must be carried out by a qualified technician.
WARRANTY: Till one year after date of purchase.
CAUTION ! EYEDAMAGES !
Avoid looking directly into the light source.
(meant especially for epileptics) !

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Operating Determinations
•This device is not designed for permanent operation. Consistent operation breaks will ensure that the
device will serve you for a long time without defects.
•The minimum distance between light-output and the illuminated surface must be more than 0.5 meter.
•The maximum ambient temperature ta= 45°C must never be exceeded.
•The relative humidity must not exceed 50 % with an ambient temperature of 45° C.
•If this device is operated in any other way, than the one described in this manual, the product may
suffer damages and the warranty becomes void.
•Any other operation may lead to dangers like short-circuit, burns, electric shock, crash etc.
You endanger your own safety and the safety of others!
Rigging
Please follow the European and national guidelines concerning rigging, trussing and all other
safety issues.
Do not attempt the installation yourself !
Always let the installation be carried out by an authorized dealer !
Procedure:
If the projector is lowered from the ceiling or high joists, professional trussing systems have to be
used.
Use a clamp to mount the projector, with the mounting-bracket, to the trussing system.
The projector must never be fixed swinging freely in the room.
The installation must always be secured with a safety attachment, e.g. an appropriate safety net
or safety-cable.
When rigging, derigging or servicing the projector, always make sure, that the area below the
installation place is blocked and staying in the area is forbidden.
The Tracker can be placed on a flat stage floor or mounted to any kind of truss by a clamp.
Mounting a clamp to the underside of the Tracker Q4 moving head
Clamp
Eye for safety-cable Unlocked Locked
Improper installation can cause serious damage to people and property !

5
Connection with the mains
Connect the device to the mains with the power-plug.
Always pay attention, that the right color cable is connected to the right place.
International
EU Cable
UK Cable
US Cable
Pin
L
BROWN
RED
YELLOW/COPPER
FASE
N
BLUE
BLACK
SILVER
NUL
YELLOW/GREEN
GREEN
GREEN
EARTH
Make sure that the device is always connected properly to the earth!
Return Procedure
Returned merchandise must be sent prepaid and in the original packing, call tags will not be issued.
Package must be clearly labeled with a Return Authorization Number (RMA number). Products returned
without an RMA number will be refused. Highlite will not accept the returned goods or any responsibility.
Call Highlite 0031-455667723 or mail [e-mail] and request an RMA prior to shipping the fixture.
Be prepared to provide the model number, serial number and a brief description of the cause for the
return. Be sure to properly pack fixture, any shipping damage resulting from inadequate packaging is the
customer’s responsibility. Highlite reserves the right to use its own discretion to repair or replace
product(s). As a suggestion, proper UPS packing or double-boxing is always a safe method to use.
Note: If you are given an RMA number, please include the following information on a piece of paper
inside the box:
1) Your name
2) Your address
3) Your phone number
4) A brief description of the symptoms
Claims
The client has the obligation to check the delivered goods immediately upon delivery for any short-
comings and/or visible defects, or perform this check after our announcement that the goods are at their
disposal. Damage incurred in shipping is the responsibility of the shipper; therefore the damage must be
reported to the carrier upon receipt of merchandise.
It is the customer's responsibility to notify and submit claims with the shipper in the event that a fixture is
damaged due to shipping. Transportation damage has to be reported to us within one day after receipt
of the delivery.
Any return shipment has to be made post-paid at all times. Return shipments must be accompanied with
a letter defining the reason for return shipment. Non-prepaid return shipments will be refused, unless
otherwise agreed in writing.
Complaints against us must be made known in writing or by fax within 10 working days after receipt of the
invoice. After this period complaints will not be handled anymore.
Complaints will only then be considered if the client has so far complied with all parts of the agreement,
regardless of the agreement of which the obligation is resulting.

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Description of the device
Features
The Showtec Tracker is a moving-head with high output and great effects.
• Combine a beam, RGBW pixels and very fast movements in one fixture,
• The clear optical system, in combination with the RGBW LED's, creates a strong and vivid beam.
•8 degree optical system ensuring small and razor-sharp beams
• Every pixel has full RGBW control and due to its compact size it will fit in any lightshow or venue
• Bright Output
• Multiple control Modes of LED sections
• Color Range: 16.7 million additive RGB colors with full saturation control
• Input voltage: 100-240V AC, Drive Current: 1A
• 230W max @FO
• LED Quantity: 9 X Multichip-RGBW, 4-in-1 Technology
• Electronic zoom: 8º degrees
• Output: Max. Flux: 1900lm, Peak Intensity: 100000cd
• Dimmer: 0-100% electronic dimmer
• Strobe: 0-20Hz
• RGBW Color mixing
• Fast pan and tilt movement
• DIM-4 technology to simulate a halogen dimming curve
• Color temperature presets (3200-10.000K)
• Pan 0º -- 540º, Tilt 0º -- 270º
• Pan/Tilt resolution: 8/16 bit
• Special Pan/Tilt movement blackout
• User selectable pan/tilt ranges
• Person1(9CH), Person2 (15CH), Person3 (20CH), Person4 (7CH), Person5 (35CH), Person6 (44CH)
• Connection: Powercon IN and Powercon OUT, 3 and 5 pin XLR In and Out
• IP rating: IP-20
• Less heat; Forced cooling (fan), 1 fan in the head and 1 fan in the base
• Fan Speed Control
• Bright LCD display
• Control: On-board: Display for Auto and Custom control
• Control: Auto, Sound, Custom, Master/Slave, DMX
• Fuse T3,15A / 250V
• Housing: Black Flame-retardant plastic(V0), Die-cast aluminum
• Dimensions: 282 x 190 x 400 mm (LxWxH)
• Weight: 5,8 kg
Overview
1
Fig. 1
2
1) 9x LEDs 2) Menu Buttons + LCD Display

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Backside
Fig. 2
34 5 6 7 8 910
3) Powercon power connector OUT
4) Powercon power connector IN
5) Fuse T3,15A 250V
6) ON/OFF
7) DMX signal connector (IN) 3-pin
8) DMX signal connector (IN) 5-pin
9) DMX signal connector (OUT) 5-pin
10) DMX signal connector (OUT) 3-pin
Installation
Remove all packing materials from the Tracker. Check that all foam and plastic padding is removed.
Connect all cables.
Do not supply power before the whole system is set up and connected properly.
Always disconnect from electric mains power supply before cleaning or servicing.
Damages caused by non-observance are not subject to warranty.
Set Up and Operation
Follow the directions below, as they pertain to your preferred operation mode.
Before plugging the unit in, always make sure that the power supply matches the product specification
voltage. Do not attempt to operate a 120V specification product on 230V power, or vice versa.

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Control Modes
There are 5 modes: • Built-in Programs
• Auto Run
• Sound-controlled
• Master/Slave
• DMX512: Person1 (9CH)
Person2 (15CH)
Person3 (20CH)
Person4 (7CH)
Person5 (35CH)
Person6 (44CH)
One Tracker (Built-in Programs, Auto Run)
1. Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
2. Always use a safety cable (ordercode 70140 / 70141).
3. When the Tracker is not connected by a DMX-cable, it functions as a stand-alone device. Please see
page 20 for more information about the Built-in programs, Auto Run programs options.
One Indigo (Sound-control)
1. Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
2. Plug the end of the electric mains power cord into a proper electric power supply socket.
3. Turn on the music. If the device is set to sound-control, then the Indigo will react to the beat of the
music. Please see page 20 for more information about the sound-control options.
Multiple Trackers (Master/Slave control)
1. Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
2. Always use a safety cable (ordercode 70140 / 70141).
3. Use a 3-p XLR cable to connect the Tracker.
The pins:
1. Earth
2. Signal -
3. Signal +
4. Link the units as shown in (Fig. 3), Connect a DMX signal cable from the first unit's DMX "out" socket to
the second unit's "in" socket. Repeat this process to link the second, third, and fourth units. You can
use the same functions on the master device as described on page 21 (Built-in Programs, Auto Run,
Sound-controlled). This means on the master device you can set your desired operation Mode and all
slave devices will react the same as the master device.
Multiple Trackers (Master/Slave control)
Fig. 3

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Multiple Trackers (DMX Control)
1. Fasten the effect light onto firm trussing. Leave at least 0,5 meter on all sides for air circulation.
2. Always use a safety cable (ordercode 70140 / 70141).
3. Use a 3-p XLR cable to connect the Tracker and other devices.
4. Link the units as shown in (figure 4), Connect a DMX signal cable from the first unit's DMX "out" socket
to the second unit's "in" socket. Repeat this process to link the second, third, and fourth units.
5. Supply electric power: Plug electric mains power cords into each unit's IEC socket, then plug the
other end of the mains power cord into proper electric power supply sockets, starting with the first
unit. Do not supply power before the whole system is set up and connected properly.
Multiple Trackers DMX Set Up
Fig. 4
Note : Link all cables before connecting electric power

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Fixture Linking
You will need a serial data link to run light shows of one or more fixtures using a DMX-512 controller or to
run synchronized shows on two or more fixtures set to a master/slave operating mode. The combined
number of channels required by all the fixtures on a serial data link determines the number of fixtures the
data link can support.
Important: Fixtures on a serial data link must be daisy chained in one single line. To comply with the
EIA-485 standard no more than 30 devices should be connected on one data link.
Connecting more than 30 fixtures on one serial data link without the use of a DMX optically
isolated splitter may result in deterioration of the digital DMX signal.
Maximum recommended DMX data link distance: 100 meters
Maximum recommended number of Trackers on a DMX data link: 30 fixtures
@ 220V: 12 units may be connected in series
@120V: 6 units may be connected in series
Data Cabling
To link fixtures together you must obtain data cables. You can purchase DAP Audio certified DMX cables
directly from a dealer/distributor or construct your own cable. If you choose to create your own cable
please use data-grade cables that can carry a high quality signal and are less prone to electromagnetic
interference.
DAP Audio Certified DMX Data Cables
•DAP Audio cable for allround use. bal. XLR/M 3 p. > XLR/F 3 p.
Ordercode FL01150 (1,5m.), FL013 (3m.), FL016 (6m.), FL0110 (10m.), FL0115 (15m.), FL0120 (20m.).
•DAP Audio cable for the demanding user with exceptional audio-qualities and connector made by
Neutrik®. Ordercode FL71150 (1,5m.), FL713 (3m.), FL716 (6m.), FL7110 (10m.).
Fig. 3

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The Tracker can be operated with a controller in control mode or without the controller in stand-alone
mode.
Control Panel
Fig. 6
A. LCD Display D. Up Button
B. MENU button E. Down Button
C. ENTER Button
Control Mode
The fixtures are individually addressed on a data-link and connected to the controller.
The fixtures respond to the DMX signal from the controller. (When you select the DMX address and save it,
the controller will display the saved DMX address the next time.)
DMX Addressing
The control panel on the front side of the base allows you to assign the DMX fixture address, which is the
first channel from which the Tracker will respond to the controller.
Please note when you use the controller, the unit has 44 channels.
When using multiple Trackers, make sure you set the DMX addresses right.
Therefore, the DMX address of the first Tracker should be 1(001); the DMX address of the second Tracker
should be 1+44=45 (045); the DMX address of the third Tracker should be 45+44=89 (089), etc.
Please, be sure that you don’t have any overlapping channels in order to control each Tracker correctly.
If two or more Trackers are addressed similarly, they will work similarly.
For address settings, please refer to the instructions under ”Addressing’
Controlling:
After having addressed all Tracker fixtures, you may now start operating these via your lighting controller.
Note: After switching on, the Tracker will automatically detect whether DMX 512 data is received or not.
If there is no data received at the DMX-input, the “LED “ on the control panel will not flash.
If not, the problem may be:
•The XLR cable from the controller is not connected with the input of the Tracker.
•The controller is switched off or defective, the cable or connector is detective, or the signal wires are
swapped in the input connector.
Note: It’s necessary to insert a XLR termination plug (with 120 Ohm) in the last fixture in order to ensure
proper transmission on the DMX data link.

12
Menu Overview

13
Once you have entered a step
you will see menu 4.2.2 - 4.2.11 (Pan - Use)

14

15

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Main Menu Options
Press the MODE button to scroll through 6 options of the menu:
1. Address
DMX Addressing
With this menu you can set the DMX address.
1) Press Menu, until the display shows: Address
2) Press enter to open this menu. You can choose 512 different DMX addresses.
Use the Up / Down buttons to select the required address from 001 - 512.
3) Once you have set the desired DMX address, press the enter button to store your DMX address.
2. Personality files
1) Press Menu, until the display shows: Person
2) Press Enter and use the Up/Down buttons to scroll through the personality menu.
3) You can choose 6 different personalities.
4) Once you have set the desired mode, press the enter button to store your setting.

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3. Settings

18
3.1 Perform