Siemens HiPath C10 User manual

HiPath Wireless
Controller, Access Points and
Convergence Software, V4.0
C10/C100/C1000 User Guide

*1PA31003-W1040-U101-1-7619*
1P A31003-W1040-U101-1-7619
The information provided in this document contains merely general descriptions or
characteristics of performance which in case of actual use do not always apply as
described or which may change as a result of further development of the products.
An obligation to provide the respective characteristics shall only exist if expressly
agreed in the terms of contract. The trademarks used are owned by Siemens AG or
their respective owners.
Warning
Hackers who unlawfully gain access to customer telecommunications systems are criminals.
Currently, we do not know of any telecommunications system that is immune to this type of
criminal activity. Siemens AG will not accept liability for any damages which result from
unauthorized use. Although Siemens has designed security features into its products, it is
your sole responsibility to use the security features and to establish security practices within
your company, including training, security awareness, and call auditing.
Siemens sales and service personnel, as well as Siemens business partners, are available
to work with you to help you guard against this unauthorized use of your telecommunications
system.
July 2006
No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in
any form or by any means, mechanical, electronic, photocopying, recording, or otherwise,
without prior written permission of Siemens. The software described in this publication is
furnished under a license agreement and may be used only in accordance with the terms of
that agreement.
Request Siemens publications from your Siemens representative or the Siemens branch
serving you.
Copyright © 2006 Siemens AG. All rights reserved.
©Siemens AG 2006 ●Siemens Communications,
Hofmannstraße 51, D-81359 München, Germany
Reference No.: A31003-W1040-U101-1-7619
Subject to availability. Right of modification reserved.

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Content 0
1 About this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.1 Who should use this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.2 What is in this guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
1.3 Formatting conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1.4 Documentation feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.5 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
1.6 Sicherheitshinweise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
1.7 Consignes de sécurité . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
2 Regulatory information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
2.1 WLAN HiPath Wireless Controller C10/C100/C1000/C2400. . . . . . . . . . . . . . . . . . . . . 17
2.2 AP2610 Internal Antenna AP, AP2620 External Antenna AP . . . . . . . . . . . . . . . . . . . . 18
2.2.1 United States - FCC Declaration of Conformity Statement . . . . . . . . . . . . . . . . . . . 18
2.2.1.1 FCC RF Radiation Exposure Statement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2.2.2 Canada - Department of Communications Compliance Statement. . . . . . . . . . . . . 20
2.2.3 European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
2.2.3.1 Declaration of Conformity in Languages of the European Community. . . . . . . 22
2.2.4 Conditions of Use in the European Community . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
2.2.5 Certifications of Other Countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
3 Overview of the Controller, Access Points and Convergence Software solution . . 29
3.1 Conventional wireless LANS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
3.2 Elements of the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
3.3 Controller, Access Points and Convergence Software and your network . . . . . . . . . . . 33
3.3.1 Network traffic flow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
3.3.2 Network security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
3.3.2.1 Authentication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
3.3.2.2 Privacy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.3.3 Virtual Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
3.3.4 Static routing and routing protocols. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.3.5 Packet filtering policy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
3.3.6 Mobility and roaming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.3.7 Network availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.3.8 Quality of Service (QoS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
3.4 System Configuration Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
4 Configuring the HiPath Wireless Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4.1 System configuration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
4.2 Performing the first-time setup of the HiPath Wireless Controller . . . . . . . . . . . . . . . . . 47
4.2.1 Accessing the HiPath Wireless Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
4.2.1.1 Changing the administrator password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
4.2.2 Connecting the HiPath Wireless Controller to your enterprise network . . . . . . . . . 51

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4.2.3 Applying the product license key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
4.2.4 Setting up the data ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
4.2.5 Setting up static routes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
4.2.6 Setting up OSPF Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
4.2.7 Filtering at the interface level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.2.8 Built-in port-based exception filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
4.2.9 User defined port-based exception filters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
4.3 Completing the system configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
4.4 Ongoing Operations of the Controller, Access Points and Convergence Software . . . 67
5 Configuring the wireless AP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
5.1 Wireless AP overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
5.2 Discovery and registration overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5.2.1 Wireless AP discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
5.2.2 Registration after discovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5.2.2.1 Default AP configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5.2.3 Understanding the wireless AP LED status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
5.3 Configuring the wireless APs for the first time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
5.3.1 Defining properties for the discovery process . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
5.3.2 Connecting the Wireless AP to a power source and initiating the discovery and regis-
tration process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5.4 Adding and registering a Wireless AP manually . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
5.5 Modifying wireless AP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
5.5.1 Modifying a Wireless AP’s status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
5.5.2 Configuring the default AP settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
5.5.3 Modifying a wireless AP’s properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
5.5.4 Modifying the wireless AP’s radio properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
5.5.5 Setting up the wireless AP using static configuration. . . . . . . . . . . . . . . . . . . . . . . 93
5.5.6 Configuring Dynamic Radio Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
5.6 Modifying a wireless AP’s properties based on a default AP configuration . . . . . . . . . 98
5.7 Modifying the wireless AP’s default setting using the Copy to Defaults feature . . . . . . 98
5.8 Configuring APs simultaneously . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
5.9 Performing wireless AP software maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
6 Virtual Network Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
6.1 VNS overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
6.2 Setting up a VNS checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
6.3 Topology of a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
6.4 RF assignment for a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
6.5 Authentication for a VNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
6.5.1 Authentication with SSID network assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . 112
6.5.2 Authentication with AAA (802.1x) network assignment . . . . . . . . . . . . . . . . . . . . 113
6.6 Filtering for a VNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
6.6.1 Final filter rule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
6.6.2 Filtering sequence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115

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6.7 Data protection on a VNS—WEP and WPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
6.8 VNS global settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
6.9 Setting up a new VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
7 Virtual Network configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
7.1 Topology for a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124
7.1.1 Configuring topology for a VNS for Captive Portal . . . . . . . . . . . . . . . . . . . . . . . . 125
7.1.1.1 Defining session timeout parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
7.1.1.2 Enabling management traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
7.1.1.3 Enabling third-party APs on a VNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
7.1.1.4 Defining a next hop route and OSPF advertisement for a VNS . . . . . . . . . . . 128
7.1.1.5 Defining the IP address for the VNS (for the DHCP server on the controller) 128
7.1.1.6 Modifying time limits for IP assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
7.1.1.7 Setting the name server configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
7.1.1.8 Using a DHCP relay for the VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 131
7.1.2 Configuring topology for a VNS for AAA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 132
7.1.3 Saving your topology properties . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
7.2 Assigning Wireless AP radios to a VNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 133
7.3 Authentication for a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
7.3.1 Vendor Specific Attributes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
7.3.2 Defining authentication for a VNS for Captive Portal . . . . . . . . . . . . . . . . . . . . . . 137
7.3.2.1 Defining the RADIUS server priority for RADIUS redundancy . . . . . . . . . . . . 140
7.3.2.2 Configuring Captive Portal for internal or external authentication . . . . . . . . . 141
7.3.3 Defining authentication for a VNS for AAA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
7.3.4 Defining MAC-based authentication for a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
7.4 Defining accounting methods for a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
7.5 Defining RADIUS filter policy for VNSs and VNS groups . . . . . . . . . . . . . . . . . . . . . . 151
7.6 Configuring filtering rules for a VNS. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
7.6.1 Filtering rules for an exception filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 153
7.6.2 Defining non-authenticated filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
7.6.2.1 Non-authenticated filter examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
7.6.3 Filtering rules for a filter ID group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
7.6.3.1 Filtering rules by filter ID examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 161
7.6.4 Filtering rules for a default filter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 162
7.6.4.1 Default filter examples . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
7.6.4.2 Filtering rules for an AAA child group VNS. . . . . . . . . . . . . . . . . . . . . . . . . . . 164
7.6.4.3 Filtering rules between two wireless devices . . . . . . . . . . . . . . . . . . . . . . . . . 164
7.7 Enabling multicast for a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165
7.8 Configuring privacy for a VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
7.8.1 Privacy for a VNS for Captive Portal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
7.8.2 Privacy for a VNS for AAA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 170
7.8.2.1 Dynamic WEP privacy for an AAA VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
7.8.2.2 Wi-Fi Protected Access (WPA v1 and WPA v2) Privacy for an AAA VNS . . . 172
7.9 Defining a VNS with no authentication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
7.10 Defining priority level for VNS traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176

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7.10.1 Setting up a VNS for voice traffic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
7.11 Configuring Quality of Service (QoS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 180
7.11.1 Defining the service class for the VNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
7.12 Bridging traffic locally . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 185
8 Availability, mobility, and controller functionality . . . . . . . . . . . . . . . . . . . . . . . . . . 189
8.1 Availability overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189
8.1.1 Availability prerequisites. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
8.1.2 Viewing the Wireless AP availability display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
8.1.3 Viewing SLP activity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194
8.1.4 Events and actions during a failover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195
8.2 Mobility manager. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196
8.2.1 Displays for the mobility manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
8.3 Defining management users . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 202
8.4 Configuring network time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
8.5 Configuring Check Point event logging. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205
8.5.1 ELA Management Station events. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 207
8.6 Enabling SNMP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
8.6.1 MIB support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
8.6.2 Enabling SNMP on the HiPath Wireless Controller . . . . . . . . . . . . . . . . . . . . . . . 209
8.7 Using controller utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 210
8.8 Configuring Web session timeouts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 211
9 Working with third-party APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213
10 Working with the Mitigator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
10.1 Mitigator overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
10.2 Enabling the Analysis and data collector engines. . . . . . . . . . . . . . . . . . . . . . . . . . . 218
10.3 Running Mitigator scans . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
10.4 Analysis engine overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
10.5 Working with Mitigator scan results. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 222
10.6 Working with friendly APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
10.7 Viewing the Mitigator list of third-party APs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
10.8 Maintaining the Mitigator list of APs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
10.9 Viewing the Scanner Status report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 229
11 Working with reports and displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
11.1 Viewing the displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 231
11.1.1 Viewing the Wireless AP availability display. . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
11.1.2 Viewing statistics for Wireless APs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
11.1.3 Viewing displays for the mobility manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 236
11.2 Viewing reports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 239
12 Performing system maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
12.1 Performing wireless AP client management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
12.1.1 Disassociating a client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 241
12.1.2 Blacklisting a client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 242

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12.2 Resetting the AP to its factory default settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
12.3 Performing system maintenance tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 246
12.4 Performing HiPath Wireless Controller software maintenance . . . . . . . . . . . . . . . . . 250
12.4.1 Updating HiPath Wireless Controller software . . . . . . . . . . . . . . . . . . . . . . . . . . 250
12.4.2 Updating operating system software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252
12.4.3 Backing up HiPath Wireless Controller software. . . . . . . . . . . . . . . . . . . . . . . . . 254
12.4.4 Restoring HiPath Wireless Controller software . . . . . . . . . . . . . . . . . . . . . . . . . . 257
12.4.5 Upgrading a HiPath Wireless Controller using SFTP . . . . . . . . . . . . . . . . . . . . . 259
12.4.6 Configuring the controller for interaction with the HiPath Wireless Manager . . . 260
12.4.7 Configuring Controller, Access Points and Convergence Software logs and traces. .
262
12.4.8 Viewing log, alarm and trace messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
12.4.8.1 Logs including alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 262
13 Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
13.1 Networking terms and abbreviations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 267
13.2 Controller, Access Points and Convergence Software terms and abbreviations. . . . 288

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About this Guide
Who should use this guide
1 About this Guide
This guide describes how to install, configure, and manage the Controller, Access Points and
Convergence Software software. This guide is also available as an online help system.
To access the online help system:
1. In the HiPath Wireless Assistant Main Menu bar, click Help. The About HiPath Wireless
Assistant screen appears.
2. In the left pane, click Controller Documentation. The online help system is launched.
1.1 Who should use this guide
This guide is a reference for system administrators who install and manage the Controller,
Access Points and Convergence Software system.
Any administrator performing tasks described in this guide must have an account with full
administrative privileges.
1.2 What is in this guide
This guide contains the following:
●Chapter 1, “About this Guide”, describes the target audience and content of the guide, the
formatting conventions used in it, and how to provide feedback on the guide.
●Chapter 2, “Regulatory information”, provides the regulatory information for the HiPath
C10/C100/C1000/C2400 Wireless LAN Controllers and the AP2610 and AP2620 wireless
access points.
●Chapter 3, “Overview of the Controller, Access Points and Convergence Software
solution”, provides an overview of the product, its features and functionality.
●Chapter 4, “Configuring the HiPath Wireless Controller”, describes how to perform the
installation, first-time setup and configuration of the HiPath Wireless Controller, as well as
configuring the data ports and defining routing.
●Chapter 5, “Configuring the wireless AP”, describes how to install the Wireless AP, how it
discovers and registers with the HiPath Wireless Controller, how to view and modify the
radio configuration, and how to enable Dynamic Radio Frequency Management.
●Chapter 6, “Virtual Network Services”, provides an overview of Virtual Network Services
(VNS), the mechanism by which the Controller, Access Points and Convergence Software
controls and manages network access.

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Formatting conventions
●Chapter 7, “Virtual Network configuration”, provides detailed instructions in how to
configure a VNS, its topology, authentication, accounting, RADIUS policy, multicast,
filtering and privacy. Both Captive Portal and AAA types of VNS are described.
●Chapter 8, “Availability, mobility, and controller functionality”, describes how to set up the
features that provide availability in the event of a controller failover, and mobility for a
wireless device user.
●Chapter 9, “Working with third-party APs”, describes how to use the Controller, Access
Points and Convergence Software features with third-party wireless APs.
●Chapter 10, “Working with the Mitigator”, explains the security tool that scans for, detects
and reports on rogue access points.
●Chapter 12, “Performing system maintenance”, describes maintenance activities, such as
software upgrades on both the HiPath Wireless Controller and the Wireless AP. This
chapter also includes information on the logs, traces, reports and displays available.
●Chapter 13, “Glossary”, contains a list of terms and definitions for the HiPath Wireless
Controller and the Wireless AP as well as standard industry terms used in this guide.
●Appendix A, “System states and LEDs”, provides a reference on the LED displays and their
significance.
1.3 Formatting conventions
The Controller, Access Points and Convergence Software documentation uses the following
formatting conventions to make it easier to find information and follow procedures:
●Bold text is used to identify components of the management interface, such as menu items
and section of pages, as well as the names of buttons and text boxes.
For example: Click Logout.
●Monospace font is used in code examples and to indicate text that you type.
For example: Type https://<hwc-address>[:mgmt-port>]
●The following symbols are used to draw your attention to additional information:
>Notes identify useful information that is not essential, such as reminders, tips, or
other ways to perform a task.
7Warnings identify information that is essential. Ignoring a warning can adversely affect the operation of your equipment or software.

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About this Guide
Documentation feedback
1.4 Documentation feedback
If you have any problems using this document, please contact your next level of support:
●Siemens employees should contact the interactive Customer Engagement Team (i-CET).
●Customers should contact the Siemens Customer Support Center.
When you call, please have the following information ready. This will help us to identify the
document that you are referring to.
●Title: HiPath Wireless Controller, Access Points and Convergence Software V4.0 C10/
C100/C1000 User Guide
●Part Number: A31003-W1040-U101-1-7619
1.5 Safety Information
Dangers
●Replace the power cable immediately if it shows any sign of damage.
●Replace any damaged safety equipment (covers, labels and protective cables)
immediately.
●Use only original accessories or components approved for the system. Failure to observe
these instructions may damage the equipment or even violate safety and EMC regulations.
●Only authorized Siemens service personnel are permitted to service the system.
Warnings
●This device must not be connected to a LAN segment with outdoor wiring.
●Ensure that all cables are run correctly to avoid strain.
●Replace the power supply adapter immediately if it shows any sign of damage.
●Disconnect all power before working near power supplies unless otherwise instructed by a
maintenance procedure.
●Exercise caution when servicing the hot swappable power supply of the HiPath Wireless
Controller (C100/C1000).
●Exercise caution when servicing hot swappable HiPath Wireless Controller components:
power supplies or fans. Rotating fans can cause serious personal injury.

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Sicherheitshinweise
●This unit may have more than one power supply cord. To avoid electrical shock, disconnect
all power supply cords before servicing. In the case of unit failure of one of the power
supply modules, the module can be replaced without interruption of power to the HiPath
Wireless Controller. However, this procedure must be carried out with caution. Wear gloves
to avoid contact with the module, which will be extremely hot.
●There is a risk of explosion if a lithium battery is not correctly replaced. The lithium battery
must be replaced only by an identical battery or one recommended by the manufacturer.
●Always dispose of lithium batteries properly.
●Do not attempt to lift objects that you think are too heavy for you.
Cautions
●Check the nominal voltage set for the equipment (operating instructions and type plate).
High voltages capable of causing shock are used in this equipment. Exercise caution when
measuring high voltages and when servicing cards, panels, and boards while the system
is powered on.
●Only use tools and equipment that are in perfect condition. Do not use equipment with
visible damage.
●To protect electrostatic sensitive devices (ESD), wear a wristband before carrying out any
work on hardware.
●Lay cables so as to prevent any risk of them being damaged or causing accidents, such as
tripping.
1.6 Sicherheitshinweise
Gefahrenhinweise
●Sollte das Netzkabel Anzeichen von Beschädigungen aufweisen, tauschen Sie es sofort
aus.
●Tauschen Sie beschädigte Sicherheitsausrüstungen (Abdeckungen, Typenschilder und
Schutzkabel) sofort aus.
●Verwenden Sie ausschließlich Originalzubehör oder systemspezifisch zugelassene
Komponenten. Die Nichtbeachtung dieser Hinweise kann zur Beschädigung der
Ausrüstung oder zur Verletzung von Sicherheits- und EMV-Vorschriften führen.
●Das System darf nur von autorisiertem Siemens-Servicepersonal gewartet werden.

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Sicherheitshinweise
Warnhinweise
●Dieses Gerät darf nicht über Außenverdrahtung an ein LAN-Segment angeschlossen
werden.
●Stellen Sie sicher, dass alle Kabel korrekt geführt werden, um Zugbelastung zu vermeiden.
●Sollte das Netzteil Anzeichen von Beschädigung aufweisen, tauschen Sie es sofort aus.
●Trennen Sie alle Stromverbindungen, bevor Sie Arbeiten im Bereich der Stromversorgung
vornehmen, sofern dies nicht für eine Wartungsprozedur anders verlangt wird.
●Gehen Sie vorsichtig vor, wenn Sie an der Hotswap-fähigen Stromversorgung des HiPath
Wireless Controllers (C100/C1000) Servicearbeiten durchführen.
●Gehen Sie vorsichtig vor, wenn Sie an Hotswap-fähigen HiPath Wireless Controller-
Komponenten (Stromversorgungen oder Lüftern) Servicearbeiten durchführen.
Rotierende Lüfter können ernsthafte Verletzungen verursachen.
●Dieses Gerät ist möglicherweise über mehr als ein Netzkabel angeschlossen. Um die
Gefahr eines elektrischen Schlages zu vermeiden, sollten Sie vor Durchführung von
Servicearbeiten alle Netzkabel trennen. Falls eines der Stromversorgungsmodule ausfällt,
kann es ausgetauscht werden, ohne die Stromversorgung zum HiPath Wireless Controller
zu unterbrechen. Bei dieser Prozedur ist jedoch mit Vorsicht vorzugehen. Das Modul kann
extrem heiß sein. Tragen Sie Handschuhe, um Verbrennungen zu vermeiden.
●Bei unsachgemäßem Austausch der Lithium-Batterie besteht Explosionsgefahr. Die
Lithium-Batterie darf nur durch identische oder vom Händler empfohlene Typen ersetzt
werden.
●Achten Sie bei Lithium-Batterien auf die ordnungsgemäße Entsorgung.
●Versuchen Sie niemals, ohne Hilfe schwere Gegenstände zu heben.
Vorsichtshinweise
●Überprüfen Sie die für die Ausrüstung festgelegte Nennspannung (Bedienungsanleitung
und Typenschild). Diese Ausrüstung arbeitet mit Hochspannung, die mit der Gefahr eines
elektrischen Schlages verbunden ist. Gehen Sie mit großer Vorsicht vor, wenn Sie bei
eingeschaltetem System Hochspannungen messen oder Karten, Schalttafeln und
Baugruppen warten.
●Verwenden Sie nur Werkzeuge und Ausrüstung in einwandfreiem Zustand. Verwenden Sie
keine Ausrüstung mit sichtbaren Beschädigungen.
●Tragen Sie bei Arbeiten an Hardwarekomponenten ein Armband, um elektrostatisch
gefährdete Bauelemente (EGB) vor Beschädigungen zu schützen.
●Verlegen Sie Leitungen so, dass sie keine Unfallquelle (Stolpergefahr) bilden und nicht
beschädigt werden.

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Consignes de sécurité
1.7 Consignes de sécurité
Dangers
●Si le cordon de raccordement au secteur est endommagé, remplacez-le immédiatement.
●Remplacez sans délai les équipements de sécurité endommagés (caches, étiquettes et
conducteurs de protection).
●Utilisez uniquement les accessoires d'origine ou les modules agréés spécifiques au
système. Dans le cas contraire, vous risquez d'endommager l'installation ou d'enfreindre
les consignes en matière de sécurité et de compatibilité électromagnétique.
●Seul le personnel de service Siemens est autorisé à maintenir/réparer le système.
Avertissements
●Cet appareil ne doit pas être connecté à un segment de LAN à l'aide d'un câblage
extérieur.
●Vérifiez que tous les câbles fonctionnent correctement pour éviter une contrainte
excessive.
●Si l'adaptateur d'alimentation présente des dommages, remplacez-le immédiatement.
●Coupez toujours l'alimentation avant de travailler sur les alimentations électriques, sauf si
la procédure de maintenance mentionne le contraire.
●Prenez toutes les précautions nécessaires lors de l'entretien/des réparations du module
d'alimentation du HiPath Wireless Controller pouvant être branché à chaud (C100/C1000).
●Prenez toutes les précautions nécessaires lors de l'entretien/réparations des modules du
HiPath Wireless Controller pouvant être branchés à chaud : alimentations électriques ou
ventilateurs.Les ventilateurs rotatifs peuvent provoquer des blessures graves.
●Cette unité peut avoir plusieurs cordons d'alimentation.Pour éviter tout choc électrique,
débranchez tous les cordons d'alimentation avant de procéder à la maintenance.En cas de
panne d'un des modules d'alimentation, le module défectueux peut être changé sans
éteindre le HiPath Wireless Controller. Toutefois, ce remplacement doit être effectué avec
précautions. Portez des gants pour éviter de toucher le module qui peut être très chaud.
●Le remplacement non conforme de la batterie au lithium peut provoquer une explosion.
Remplacez la batterie au lithium par un modèle identique ou par un modèle recommandé
par le revendeur.
●Sa mise au rebut doit être conforme aux prescriptions en vigueur.
●N'essayez jamais de soulever des objets qui risquent d'être trop lourds pour vous.

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Consignes de sécurité
Précautions
●Contrôlez la tension nominale paramétrée sur l'installation (voir le mode d'emploi et la
plaque signalétique). Des tensions élevées pouvant entraîner des chocs électriques sont
utilisées dans cet équipement. Lorsque le système est sous tension, prenez toutes les
précautions nécessaires lors de la mesure des hautes tensions et de l'entretien/réparation
des cartes, des panneaux, des plaques.
●N'utilisez que des appareils et des outils en parfait état. Ne mettez jamais en service des
appareils présentant des dommages visibles.
●Pour protéger les dispositifs sensibles à l'électricité statique, portez un bracelet
antistatique lors du travail sur le matériel.
●Acheminez les câbles de manière à ce qu'ils ne puissent pas être endommagés et qu'ils
ne constituent pas une source de danger (par exemple, en provoquant la chute de
personnes).

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Regulatory information
WLAN HiPath Wireless Controller C10/C100/C1000/C2400
2 Regulatory information
This chapter provides the regulatory information for the HiPath Wireless Controller
C10/C100/C1000/C2400 and the AP2610 and AP2620 (AP26XX series) wireless access
points.
Configuration of the AP26XX frequencies and power output are controlled by the regional
software purchased with the HiPath Wireless Controller and is downloaded from the server
upon initial set-up. Customers are only allowed to download the software related to that
customers geographic location, thus allowing the proper set-up of Access Points in accordance
with local laws and regulations. The AP26XX must not be operated until proper regional
software is downloaded and properly configured.
2.1 WLAN HiPath Wireless Controller C10/C100/C1000/C2400
Conformance Standards
Safety
●cULus Listed Device UL 60950:2000, 3rd Edition (North America)
●CSA C22.2 No.60950:2000, 3rd Edition (Canadian Safety)
●73/23/EEC Low Voltage Directive (LVD)
●EN 60950-1:2001 (European Safety)
●CB Certification: IEC 60950:1999, 3rd Edition with applicable National Differences
7Warnings identify essential information. Ignoring a warning can lead to problems with the application.
7Changes or modifications made to the HiPath Wireless Controller or the Wireless APs which are not expressly approved by Siemens could void the user's authority to
operate the equipment.
Only authorized Siemens service personnel are permitted to service the system.
Procedures that should be performed only by Siemens personnel are clearly
identified in this guide.
7The HiPath Wireless Controllers are in compliance with the European Directive
2002/95/EC on the restriction of the use of certain hazardous substances (RoHS) in
electrical and electronic equipment.

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AP2610 Internal Antenna AP, AP2620 External Antenna AP
●AS/NZS 3260 (Australia/New Zealand ACMA Safety of ITE)
●US 21 CFR Subpart J 1002.10, 1002.12 (Safety of Laser Products)
●CDRH Letter of Approval (US FDA Laser Approval)
●IEC/EN 60825 (Safety of Laser Products)
EMC (Emissions / Immunity)
●FCC Part 15, Subpart B, Class A (North America)
●ICES-003, Class A (Canadian Emissions)
●89/336/EEC EMC Directive
●EN 55022:1998 A2:2003 Class A (European Emissions)
●EN 55024:1998 A2:2003 includes EN 61000-2,3,4,5,6,11 (European Immunity)
●EN 61000-3-2:2000 Class A (Harmonics)
●EN 61000-3-3:1995 A1:2001 (Flicker)
●IEC/CISPR 22:1997 Class A (International Emissions)
●IEC/CISPR 24:1998 includes IEC/EN 61000-4-2,3,4,5,6,11 (International Immunity)
●Australia/New Zealand AS/NZS 3548 via EU standards (ACMA)
RoHS
●European Directive 2002/95/EC
2.2 AP2610 Internal Antenna AP, AP2620 External Antenna AP
The AP26XX is Wi-Fi certified under Certification ID # WOO2422 for operation in accordance
with IEEE 802.11a/b/g. The AP26XX wireless access points with Internal and External
antennas are designed and intended to be used indoors.
2.2.1 United States - FCC Declaration of Conformity Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two
conditions:
>Operation in the European Community and rest of the world may be dependant on
securing local licenses/certifications/regulatory approvals.

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Regulatory information
AP2610 Internal Antenna AP, AP2620 External Antenna AP
●This device may not cause harmful interference.
●This device must accept any interference received, including interference that may cause
undesired operation.
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable
protection against harmful interference when the equipment is operated in a residential and
business environment. This equipment generates, uses, and radiates radio frequency energy,
and if not installed and used in accordance with instructions, may cause harmful interference.
However, there is no guarantee that interference will not occur. If this equipment does cause
harmful interference, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
●Reorient or relocate the receiving antenna.
●Increase the separation between the equipment or devices.
●Connect the equipment to an outlet other than the receiver's.
●Consult a dealer or an experienced radio/TV technician for suggestions.
This equipment meets the following conformance standards:
USA Conformance Standards
Safety
●UL 60950-1:2003, 1st Edition
●UL 2043 Plenum Rated as part of UL 60950. Suitable for use in environmental air space in
accordance with Section 300.22.C of the National Electrical Code.
EMC
●FCC CFR 47 Part 15, Class B
Radio Transceiver
●FCC ID: REB-APXXX1
●CFR 47 Part 15.247, Subpart C (2.4 GHz)
●CFR 47 Part 15.407, Subpart E (5 GHz)
Other
●IEEE 802.11a (5 Ghz)
●IEEE 802.11b/g (2.4 GHz)

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AP2610 Internal Antenna AP, AP2620 External Antenna AP
●IEEE 802.3af (PoE)
2.2.1.1 FCC RF Radiation Exposure Statement
The AP26XX access point complies with FCC RF radiated exposure limits set forth for an
uncontrolled environment. End users must follow the specific operating instructions for
satisfying RF exposure compliance. This device has been tested and has demonstrated
compliance when simultaneously operated in the 2.4 GHz and 5 GHz frequency ranges. This
device must not be co-located or operated in conjunction with any other antenna or transmitter.
2.2.2 Canada - Department of Communications Compliance Statement
This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the interference-causing equipment standard entitled "Digital
Apparatus," ICES-003 of the Department of Communications.
Cet appareil numerique respecte les limites de bruits radioelectriques applicables aux
appareils numeriques de Classe B prescrites dans la norme sur le materiel brouilleur:
"Appareils Numeriques," NMB-003 edictee par le ministere des Communications.
>The AP26XX must be installed and used in strict accordance with the manufacturer's
instructions as described in this guide and the quick start guide for the device to
which AP26XX is connected. Any other installation or use of the product violates
FCC Part 15 regulations.
According to FCC, the AP2610 with internal antenna can use the UNII 5.15 - 5.25
GHz band only with indoor installations in accordance with 47 CFR 15.407(e).
AP2620 with external antenna is not allowed to operate in this band in accordance
with 47 CFR 15.407(d).
This Part 15 radio device operates on a non-interference basis with other devices
operating at the same frequency when using antennas provided or other Siemens
certified antennas. Any changes or modification to the product not expressly
approved by Siemens could void the user's authority to operate this device.
>The radiated output power of the AP26XX is far below the FCC radio frequency
exposure limits as specified in "Guidelines for Human Exposure to Radio Frequency
Electromagnetic Fields" (OET Bullet 65, Supplement C). This equipment should be
installed and operated with a minimum distance of 20 centimeters (8 inches)
between the radiator and your body or other co-located operating antennas.