Siemens SIMATIC IPC547E User manual

SIMATIC IPC547E
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SIMATIC
Industrial PC
SIMATIC IPC547E
Operating Instructions
09/2013
A5E32317120
-AA
Preface
Overview
1
Safety instructions
2
Installing and connecting the
device
3
Commissioning the device
4
Monitoring functions of the
device
5
Expanding and assigning
parameters to the device
6
Device maintenance and
repair
7
Technical specifications
8
Technical support
A
List of abbreviations
B

Siemens AG
Industry Sector
Postfach 48 48
90026 NÜRNBERG
GERMANY
A5E32317120-AA
Ⓟ
09/2013 Technical data subject to change
Copyright © Siemens AG 2013.
All rights reserved
Legal information
Warning notice system
This manual contains notices you have to observe in order to ensure your personal safety, as well as to prevent
damage to property. The notices referring to your personal safety are highlighted in the manual by a safety alert
symbol, notices referring only to property damage have no safety alert symbol. These notices shown below are
graded according to the degree of danger.
DANGER
indicates that death or severe personal injury will result if proper precautions are not taken.
WARNING
indicates that death or severe personal injury may result if proper precautions are not taken.
CAUTION
indicates that minor personal injury can result if proper precautions are not taken.
NOTICE
indicates that property damage can result if proper precautions are not taken.
If more than one degree of danger is present, the warning notice representing the highest degree of danger will
be used. A notice warning of injury to persons with a safety alert symbol may also include a warning relating to
property damage.
Qualified Personnel
The product/system described in this documentation may be operated only by
personnel qualified
for the specific
task in accordance with the relevant documentation, in particular its warning notices and safety instructions.
Qualified personnel are those who, based on their training and experience, are capable of identifying risks and
avoiding potential hazards when working with these products/systems.
Proper use of Siemens products
Note the following:
WARNING
Siemens products may only be used for the applications described in the catalog and in the relevant technical
documentation. If products and components from other manufacturers are used, these must be recommended
or approved by Siemens. Proper transport, storage, installation, assembly, commissioning, operation and
maintenance are required to ensure that the products operate safely and without any problems. The permissible
ambient conditions must be complied with. The information in the relevant documentation must be observed.
Trademarks
All names identified by ® are registered trademarks of Siemens AG. The remaining trademarks in this publication
may be trademarks whose use by third parties for their own purposes could violate the rights of the owner.
Disclaimer of Liability
We have reviewed the contents of this publication to ensure consistency with the hardware and software
described. Since variance cannot be precluded entirely, we cannot guarantee full consistency. However, the
information in this publication is reviewed regularly and any necessary corrections are included in subsequent
editions.

SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 3
Preface
These operating instructions contain all the information you need for commissioning and
operation of the SIMATIC IPC547E.
It is intended both for programming and testing personnel who commission the device and
connect it with other units (automation systems, programming devices), as well as for service
and maintenance personnel who install add-ons or carry out fault/error analyses.
Basic knowledge required
A solid background in personal computers and Microsoft operating systems is required to
understand this manual. General knowledge in the field automation control engineering is
recommended.
Validity of the Operating Instructions
These operating instructions are valid for all supplied versions of the SIMATIC IPC547E.
Scope of this documentation
The documentation for the SIMATIC IPC547E includes the following sections:
●Product Information "Important notes on your device"
●Quick Install Guide SIMATIC IPC547E
●SIMATIC IPC547E operating instructions in English and German
The documentation is part of the "Documentation and Drivers" DVD supplied with the
product.
Refer to the corresponding user documentation for information and instructions on using
software.
Conventions
The terms "PC" or "device" are sometimes used in place of the product name
SIMATIC IPC547E in these operating instructions.
History
Currently released versions of these operating instructions:
Version
Comments
09/2013
First edition

Preface
SIMATIC IPC547E
4Operating Instructions, 09/2013, A5E32317120-AA

SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 5
Table of contents
Preface ................................................................................................................................................... 3
1 Overview................................................................................................................................................. 9
1.1 Product description ........................................................................................................................9
1.2 Design of the device ....................................................................................................................13
1.3 Ports and connections .................................................................................................................15
1.4 Operator controls .........................................................................................................................17
1.5 Status displays .............................................................................................................................19
2 Safety instructions................................................................................................................................. 21
2.1 General safety instructions ..........................................................................................................21
2.2 Security information .....................................................................................................................23
2.3 Notes on use ................................................................................................................................25
3 Installing and connecting the device ...................................................................................................... 27
3.1 Preparing for installation ..............................................................................................................27
3.1.1 Checking the delivery package ....................................................................................................27
3.1.2 Device identification data .............................................................................................................29
3.2 Mounting the device.....................................................................................................................30
3.2.1 Installation information .................................................................................................................30
3.2.2 Mounting location and position ....................................................................................................31
3.3 Connecting the device .................................................................................................................33
3.3.1 Connection information ................................................................................................................33
3.3.2 Connecting peripheral equipment................................................................................................34
3.3.3 Connection of equipotential bonding ...........................................................................................35
3.3.4 Connecting the power supply.......................................................................................................36
3.3.5 Connecting the device to networks..............................................................................................40
3.3.6 Multi-monitoring............................................................................................................................40
4 Commissioning the device .................................................................................................................... 41
4.1 General information on commissioning .......................................................................................41
4.2 Switching on the device ...............................................................................................................41
4.2.1 Automatic startup of the device depending on the BIOS entry....................................................42
4.2.2 Windows Security Center.............................................................................................................43
4.3 Switching off the device ...............................................................................................................43
4.4 Information on optional features ..................................................................................................45
4.4.1 DVD burner drive .........................................................................................................................45
4.4.2 System with two drives ................................................................................................................46
4.4.3 RAID system ................................................................................................................................46
4.4.3.1 RAID1 system ..............................................................................................................................46
4.4.3.2 RAID5 system ..............................................................................................................................47
4.4.3.3 RAID system with hot spare drive................................................................................................47

Table of contents
SIMATIC IPC547E
6Operating Instructions, 09/2013, A5E32317120-AA
5 Monitoring functions of the device ......................................................................................................... 49
5.1 Temperature monitoring and temperature display...................................................................... 50
5.2 Fan monitoring ............................................................................................................................ 50
5.3 Watchdog (WD)........................................................................................................................... 51
5.4 Battery monitoring ....................................................................................................................... 52
5.5 Active Management Technology................................................................................................. 52
5.6 Trusted Platform Module (TPM).................................................................................................. 52
6 Expanding and assigning parameters to the device............................................................................... 53
6.1 Opening the front door ................................................................................................................ 53
6.2 Removing the front panel ............................................................................................................ 53
6.3 Open the device .......................................................................................................................... 54
6.4 Memory expansion...................................................................................................................... 55
6.5 Installing expansion cards........................................................................................................... 55
7 Device maintenance and repair............................................................................................................. 57
7.1 Managing RAID systems............................................................................................................. 57
7.1.1 Example for a RAID1 system during the boot phase of the system ........................................... 57
7.1.2 Example for a RAID5 system during the boot phase of the system ........................................... 57
7.1.3 RAID software ............................................................................................................................. 58
7.1.4 Checking the status of the RAID system .................................................................................... 59
7.1.5 Displaying a defective hard disk of a RAID system in the RAID software .................................. 59
7.1.6 Points to note if the hard disk in the RAID system is replaced when the computer is
turned off ..................................................................................................................................... 60
7.1.7 Integrating a new hard disk drive in the RAID system ................................................................ 61
7.1.8 Integrating a hot spare hard disk drive in the RAID system........................................................ 62
7.2 Maintenance................................................................................................................................ 62
7.2.1 Maintenance intervals ................................................................................................................. 62
7.2.2 Changing the filter pad ................................................................................................................ 63
7.3 Service and spare parts .............................................................................................................. 63
7.3.1 Repair information....................................................................................................................... 63
7.4 Removing and installing hardware components ......................................................................... 65
7.4.1 Removing and installing drives ................................................................................................... 65
7.4.1.1 Removing and installing the drive cage ...................................................................................... 65
7.4.1.2 Removing and installing the hard disk drive from the removable drive bay ............................... 67
7.4.1.3 Removing and installing an internal hard disk drive ................................................................... 69
7.4.1.4 Replacing a defective hard disk drive in the RAID system ......................................................... 70
7.4.1.5 Installing a 5.25" front hard disk drive ......................................................................................... 73
7.4.1.6 Removing and installing a DVD drive ......................................................................................... 75
7.4.2 Removing the device fan............................................................................................................. 76
7.4.3 Replacing the backup battery...................................................................................................... 78
7.4.4 Removing the power supply........................................................................................................ 78
7.4.5 Removing module of the redundant power supply ..................................................................... 79
7.4.6 Removing the enclosure of the redundant power supply from the module ................................ 80
7.4.7 Removing the motherboard......................................................................................................... 80
7.4.8 Replacing the processor ............................................................................................................. 82

Table of contents
SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 7
7.5 Installing the software ..................................................................................................................84
7.5.1 Sources for installation of the operating system ..........................................................................84
7.5.2 Updating the operating system ....................................................................................................84
7.5.3 Installing drivers and software .....................................................................................................85
7.5.4 Installing Windows 7 or Windows Server 2008 R2 ......................................................................86
7.5.5 Setting up the language selection using the Multilanguage User Interface (MUI).......................89
7.5.6 Restoring the delivery state .........................................................................................................91
7.5.7 Installing RAID controller software...............................................................................................92
7.6 Backing up data ...........................................................................................................................92
8 Technical specifications ........................................................................................................................ 93
8.1 Certificates and approvals ...........................................................................................................93
8.2 Directives and declarations..........................................................................................................95
8.2.1 Electromagnetic compatibility ......................................................................................................95
8.2.2 Low-voltage guideline ..................................................................................................................95
8.2.3 Declaration of conformity .............................................................................................................95
8.2.4 ESD guideline ..............................................................................................................................95
8.3 Dimension drawings.....................................................................................................................98
8.3.1 Dimension drawing of the device.................................................................................................98
8.3.2 Dimensional drawing for the installation of expansion cards.......................................................99
8.3.3 Dimension drawing for the drilling holes of telescopic rails .........................................................99
8.4 Technical specifications .............................................................................................................100
8.4.1 General technical specifications ................................................................................................100
8.4.2 Power demand of the components ............................................................................................106
8.4.3 Power supply..............................................................................................................................106
8.4.4 Redundant power supply ...........................................................................................................107
8.4.5 Telescopic rails ..........................................................................................................................107
8.5 Hardware description .................................................................................................................108
8.5.1 Motherboard...............................................................................................................................108
8.5.2 System resources ......................................................................................................................108
8.5.3 Interrupt assignment ..................................................................................................................108
8.6 Setting the BIOS ........................................................................................................................111
8.7 Description of Active Management Technology ........................................................................112
8.7.1 AMT basics ................................................................................................................................114
8.7.2 Overview of AMT........................................................................................................................115
8.7.3 Activate AMT..............................................................................................................................115
8.7.4 Advanced settings......................................................................................................................116
8.7.5 Reset AMT with Unconfigure ME...............................................................................................117
8.7.6 Determining the network address ..............................................................................................118
8.7.7 Forcing user consent .................................................................................................................118
A Technical support................................................................................................................................ 119
A.1 Service and support ...................................................................................................................119
A.2 Troubleshooting .........................................................................................................................120
A.2.1 General information ...................................................................................................................120
A.2.2 RAID system and device startup................................................................................................121
A.2.3 Notes on the use of third-party modules....................................................................................122

Table of contents
SIMATIC IPC547E
8Operating Instructions, 09/2013, A5E32317120-AA
B List of abbreviations .............................................................................................................................123
Glossary ..............................................................................................................................................127
Index ...................................................................................................................................................133

SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 9
Overview
1
1.1
Product description
The SIMATIC IPC547E is a powerful industrial PC in 19" rack format design (4 HE). It is
perfectly suited for high-performance industrial PC applications.
●Maximum performance
●Attractive price
Applications areas
The SIMATIC IPC offers system integrators, cabinet designers, system engineers and
machine designers a 19" rack PC platform for high-performance applications and IT
applications on the control and cell level for:
●Process and visualization applications
●Industrial image processing
●Quality assurance and monitoring tasks
●Measurement, control and rule-based tasks
●Data acquisition and management
The SIMATIC IPC has CE certification for use in the industrial sector as well as in residential
and commercial areas and small businesses. In addition to the industrial applications,
therefore, it can also be used in building automation or in public facilities.

Overview
1.1 Product description
SIMATIC IPC547E
10 Operating Instructions, 09/2013, A5E32317120-AA
Highlights
The latest PC technology
●State-of-the-art Intel®technology, 4th Generation Intel®Core™ i processors
●High performance and scalability
●Expansion card slots
2 × PCIe x16, 1 × PCIe x8, 4 × PCI
●SSD included in the scope of delivery
Industrial compatibility
●Dust protection
●Service-friendly
●CE certification for industrial and office use
●Transport safety for expansion cards
●Monitoring functions
Security of investment
●Guaranteed spare parts availability for at least 3 years
High system availability
●SIMATIC PC DiagMonitor – PC diagnostics and message software via OPC/SNMP/LAN
●Preventative data backup with the SIMATIC IPC Image & Partition Creator
●RAID1 – Disk mirroring on two drives, "hot swap" in connection with SATA removable
drive bays
●RAID5 – Striping with parity on three drives, "hot swap" in connection with SATA
removable drive bays
●Redundant power supply

Overview
1.1 Product description
SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 11
Features
Basic data
Design •19" rack, 4 HU
•Robust full metal case, lacquered outside (optional) and
coated inside
•Prepared for mounting telescopic rails
•Horizontal and vertical mounting position is possible
•Tower installation by means of Tower Kit
•Lockable front door as access protection
Enclosure •Dust protection by means of overpressure ventilation using
bearing seated front fan through filter
•Card retainers secure PC modules for transport (vibration,
shock)
Expansion card slots •4 × PCI
•1 × PCIe x16 (4 lanes)
•1 × PCIe x8 (1 lane)
•1 × PCIe x16
You can use expansion cards with a length of up to 312 mm.
Drive bays •2 × 3.5", internal
•4 × 3.5" in removable drive bay, front or 3 × 5.25" front
Power supply, single
100 to 240 V AC
Power supply, redundant
2 × 100 to 240 V AC
Interfaces
See chapter "Ports and connections (Page 15)."
Monitoring and safety functions
Temperature •Violation of high/low limits of permitted operating
temperature
Fan •Speed monitoring
•Aging monitoring
Watchdog •Monitoring functions for program execution
•Monitoring time can be parameterized in software
•Restart can be parameterized in the event of a fault
•Warnings ca
n be analyzed by application program (local, via
LAN)

Overview
1.1 Product description
SIMATIC IPC547E
12 Operating Instructions, 09/2013, A5E32317120-AA
Status displays, front •POWER – internal power supply available, PC switched on
•HDD – access to hard disk
•TEMP – temperature status
•FAN – fan status
•4 × HDD alarm – drive status in connection with RAID and
monitoring software
Status displays, rear •Redundant power supply
Operating system
Operating system •Without
•Pre-installed, included on Restore DVD:
–Microsoft Windows 7 Ultimate, 32-bit and 64-bit, MUI 1
–Microsoft Windows Server 2008 R2, 64-bit
including 5 clients, MUI 1
1
5 languages (English, German, French, Italian, Spanish)
Languages that can be installed
You will find the languages that can be installed on the Recovery DVD.
Language
Microsoft Windows 7
Ultimate
Microsoft Windows Server
2008 R2
German
X
X
English
X
X
French X X
Italian
X
X
Spanish
X
X
Japanese
X
X
Chinese Hong Kong
X
X
Chinese (simplified)
X
X
Chinese Taiwan
X
X
Russian
X
X

Overview
1.2 Design of the device
SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 13
1.2
Design of the device
Device front with open front door
①
Front panel
Front panel with openings for ventilation of the device
②
Status displays
See chapter "
Status displays (Page 19)."
③
On/off button
See chapter "
Operator controls (Page 17)."
④
2 × USB 3.0
Connections for USB devices, back
ward compatible with
USB 2.0/1.1
⑤
Optical drive
DVD burner drive
⑥
Mounting locations
For removable drive bays with drives (HDD or SSD) or
for 5.25" drives
⑦
1 to 4 removable drive bays
Depending on configuration, 1
to 4 removable drive bays
with drives (HDD or SSD)

Overview
1.3 Ports and connections
SIMATIC IPC547E
14 Operating Instructions, 09/2013, A5E32317120-AA
Rear of the device
①
Power supply
See section "
Ports and connections (Page 15)",
power supply connection
②
Air outlet
③
Interfaces
See chapter "
Ports and connections (Page 15)."
④
Dual
-head graphics card
DMS59 connection of dual
-head graphics card
⑤
Expansion card slots
•
4 × PCI
•
2 × PCIe x16
•
1 × PCIe x8

Overview
1.3 Ports and connections
SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 15
1.3
Ports and connections
Interfaces
①
Mouse
Connection for a PS/2 mouse
②
Keyboard
Connection for a
PS/2 keyboard
③
4 x USB 2.0
Connections for USB devices
④
DPP1, DPP2
Connection for monitors with DisplayPort interface
⑤
DVI
-I
Connection for CRT or LCD monitor with DVI interface, VGA
via DVI/VGA adapter (optional)
⑥
COM1
Serial interface 1 (V.24), 9
-pin D-sub socket
⑦
LPT
Parallel interface, 25
-pin (optional)
⑧
2 x USB 3.0
Connections for USB devices, backward compatible with
USB 2.0/1.1
⑨
LAN
1, LAN 2
RJ45 Ethernet connections for 10/100/1000 Mbps
1)
LAN 1 is iAMT-capable.
⑩
2 x USB 2.0
Connections for USB devices
⑪
COM2
Serial interface 2 (V.24), 9
-pin D-sub socket (optional)
⑫
Line in (blue)
Line out (green)
Microphone (pink)
Connection for analog audio source, 3.5
mm phono jack
Connection for active speakers or headset, 3.5
mm phono
jack
Connection for microphone, 3.5
mm phono jack
⑬
Dual
-head graphics card
DMS59 connection of optional dual
-head graphics card
1
The Ethernet interfaces are numbered on the enclosure to identify them clearly.
The numbering by the operating system may deviate from this.

Overview
1.3 Ports and connections
SIMATIC IPC547E
16 Operating Instructions, 09/2013, A5E32317120-AA
Dual-head adapter for connection of two monitors to the optional graphics card
⑭
DMS59 connector DMS59 connection
⑮
DVI-I connector DVI-I connections
⑯
VGA connector VGA connections
Power supply connections
The following figure shows the connections for the power supply for devices with single or
redundant power supply.

Overview
1.4 Operator controls
SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 17
1.4
Operator controls
WARNING
Risk of electric shock
The on/off button and on/off switch do not fully disconnect the device from the mains. If the
device is switched off with the on/off switch, there remains a risk of electric shock and fire
hazard, for example, if the device or connection cables are damaged or if the device is
used improperly.
Always fully disconnect the device from the mains voltage as follows before performing
work on the device or when the device will not be used over an extended period of time.
•Remove the power plug from the rear of the device
•For control cabinet mounting:
Take additional protective measures, for example, by using an AC circuit breaker.
Read the information in section "Switching off the device (Page 43)".
On/Off switch and alarm reset button
The following figures show the location of the on/off switch on the rear of the device for
devices with simple or redundant power supply.
The alarm reset button is only available on devices with a redundant power supply.
①
On/Off switch
②
Alarm reset button can be used to switch off the warning signal

Overview
1.4 Operator controls
SIMATIC IPC547E
18 Operating Instructions, 09/2013, A5E32317120-AA
On/off button
The On/off button is located on the front of the device behind the front door and is used to
start and shut down the operating system.
Additional information is available in the sections "Switching on the device (Page 41)" and
"Switching off the device (Page 43)".

Overview
1.5 Status displays
SIMATIC IPC547E
Operating Instructions, 09/2013, A5E32317120-AA 19
1.5
Status displays
Front status displays
The status displays integrated in the front door provide information on the status of the
device components listed in the following table.
Item
Status display
Meaning
LED
Description
①POWER Operating mode of the PC
OFF Hibernate, switched off or disconnected
from the mains
GREEN flashing
Windows is in Standby mode
GREEN
PC in operation
②HDD Access to hard disk
OFF
No access
GREEN
Access
③TEMP Temperature status
OFF
No error
RED flashing Possible causes:
•CPU temperature is critical
•Device temperature is critical
④FAN Fan status
OFF
No error
RED flashing Possible causes:
•CPU heat sink fan fault
•Enclosure fan fault
•Power supply fan fault
⑤
⑥
⑦
⑧
HDD0 Alarm
HDD1 Alarm
HDD2 Alarm
HDD3 Alarm
HDD alarm in connection
with RAID and monitoring
software
OFF
RAID is OK
A RED LED is lit up
The associated drive is not OK
All RED LEDs are flashing
RAID synchronized
All RED LEDs are lit up RAID is not OK
The faulty drive could not be localized by
the monitoring software. It may be
possible to determine the defective drive
with the RAID software, see section
"RAID1 system (Page 46)" or
"RAID5 system (Page 47)".

Overview
1.5 Status displays
SIMATIC IPC547E
20 Operating Instructions, 09/2013, A5E32317120-AA
Rear status displays
The following status displays are available on the rear of the device:
●LEDs of the Ethernet interface
Status display
Meaning
Status
Meaning of the status
LED 1 1Connection status OFF •No cable connected
•Cable disabled
•Interface disabled
GREEN •Active cable connected
GREEN,
flashing
•Data transfer active
LED 2 1Data transmission rate OFF •10 Mbps
GREEN •100 Mbps
YELLOW •1000 Mbps
1
For unique labeling, the Ethernet ports are numbered on the enclosure. The numbering by the
operating system may deviate from this.
●Redundant power supply
The "Power" LED has the following meaning:
•Lights up green:
Power supply module is operating.
If there is no redundancy, you will hear an acoustic
signal permanently. Redundancy is in effect when both
power supply modules are operating.
•Not lit:
Power supply module is out of service.