Sierra Wireless AirLink Raven XE User manual
Raven XE
User Guide
20080605
Rev 2.0
www.ime.de
ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • info@ime de • www ime de
29-03-19
Preface
Rev 2.0 Jul.09 i
Important Notice Duetothenatureofwirelesscommunications,transmission
andreceptionofdatacanneverbeguaranteed.Datamaybe
delayed,corrupted(i.e.,haveerrors)orbetotallylost.
Althoughsignificantdelaysorlossesofdataarerarewhen
wirelessdevicessuchastheSierraWirelessAirLinkRavenXE
areusedinanormalmannerwithawell‐constructednetwork,
theSierraWirelessAirLinkRavenXEshouldnotbeusedin
situationswherefailuretotransmitorreceivedatacouldresult
indamageofanykindtotheuseroranyotherparty,including
butnotlimitedtopersonalinjury,death,orlossofproperty.
SierraWirelessacceptsnoresponsibilityfordamagesofany
kindresultingfromdelaysorerrorsindatatransmittedor
receivedusingtheSierraWirelessAirLinkRavenXE,orfor
failureoftheSierraWirelessAirLinkRavenXEtotransmitor
receivesuchdata.
Safety and Hazards DonotoperatetheSierraWirelessAirLinkRavenXEinareas
whereblastingisinprogress,whereexplosiveatmospheres
maybepresent,nearmedicalequipment,nearlifesupport
equipment,oranyequipmentwhichmaybesusceptibletoany
formofradiointerference.Insuchareas,theSierraWireless
AirLinkRavenXEMUSTBEPOWEREDOFF.TheSierra
WirelessAirLinkRavenXEcantransmitsignalsthatcould
interferewiththisequipment.
DonotoperatetheSierraWirelessAirLinkRavenXEinany
aircraft,whethertheaircraftisonthegroundorinflight.In
aircraft,theSierraWirelessAirLinkRavenXEMUSTBE
POWEREDOFF.Whenoperating,theSierraWirelessAirLink
RavenXEcantransmitsignalsthatcouldinterferewith
variousonboardsystems.
Note: Some airlines may permit the use of cellular phones while the
aircraft is on the ground and the door is open. Sierra Wireless AirLink
Raven XE may be used at this time.
Thedriveroroperatorofanyvehicleshouldnotoperatethe
SierraWirelessAirLinkRavenXEwhileincontrolofavehicle.
Doingsowilldetractfromthedriveroroperatorʹscontroland
operationofthatvehicle.Insomestatesandprovinces,
operatingsuchcommunicationsdeviceswhileincontrolofa
vehicleisanoffence.
Limitation of
Liability
Theinformationinthismanualissubjecttochangewithout
noticeanddoesnotrepresentacommitmentonthepartof
SierraWireless.SIERRAWIRELESSANDITSAFFILIATES
SPECIFICALLYDISCLAIMLIABILITYFORANYANDALL
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29-03-19
Preface
Rev 2.0 Jul.09 ii
DIRECT,INDIRECT,SPECIAL,GENERAL,INCIDENTAL,
CONSEQUENTIAL,PUNITIVEOREXEMPLARYDAMAGES
INCLUDING,BUTNOTLIMITEDTO,LOSSOFPROFITSOR
REVENUEORANTICIPATEDPROFITSORREVENUE
ARISINGOUTOFTHEUSEORINABILITYTOUSEANY
SIERRAWIRELESSPRODUCT,EVENIFSIERRAWIRELESS
AND/ORITSAFFILIATESHASBEENADVISEDOFTHE
POSSIBILITYOFSUCHDAMAGESORTHEYARE
FORESEEABLEORFORCLAIMSBYANYTHIRDPARTY.
Notwithstandingtheforegoing,innoeventshallSierra
Wirelessand/oritsaffiliatesaggregateliabilityarisingunderor
inconnectionwiththeSierraWirelessproduct,regardlessof
thenumberofevents,occurrences,orclaimsgivingriseto
liability,beinexcessofthepricepaidbythepurchaserforthe
SierraWirelessproduct.
Patents Portionsofthisproductmaybecoveredbysomeorallofthe
followingUSpatents:
5,515,013 5,629,960 5,845,216 5,847,553 5,878,234
5,890,057 5,929,815 6,169,884 6,191,741 6,199,168
6,339,405 6,359,591 6,400,336 6,516,204 6,561,851
6,643,501 6,653,979 6,697,030 6,785,830 6,845,249
6,847,830 6,876,697 6,879,585 6,886,049 6,968,171
6,985,757 7,023,878 7,053,843 7,106,569 7,145,267
7,200,512 D442,170 D459,303
andotherpatentspending.
LicensedunderthefollowingNortelNetworksLimited
patents:
UnitedStatespatentnumbers:5128925,5398247
Francepatentnumbers:2665993,2653959,2659812,2745091
Copyright ©2009SierraWireless.Allrightsreserved.
Trademarks AirCard®and“HeartoftheWirelessMachine®”areregistered
trademarksofSierraWireless.Watcher®isatrademarkof
SierraWireless,registeredintheEuropeanCommunity.
AirLink™andAceWare™aretrademarksofSierraWireless.
SierraWireless,theSierraWirelesslogo,theredwavedesign,
andthered‐tippedantennaaretrademarksofSierraWireless.
Windows®isaregisteredtrademarkofMicrosoftCorporation.
Othertrademarksarethepropertyoftherespectiveowners.
www.ime.de
ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • info@ime de • www ime de
29-03-19
Preface
Rev 2.0 Jul.09 iii
Contact
Information
Consultourwebsiteforup‐to‐dateproductdescriptions,
documentation,applicationnotes,firmwareupgrades,trouble‐
shootingtips,andpressreleases:
www.sierrawireless.com
Revision History
Support Desk: Phone: 1-877-231-1144
Hours: 5:00 AM to 5:00 PM Pacific Time,
Monday to Friday, except US Holidays
E-mail: [email protected]
Sales Desk: Phone: 1-510-624-4200
1-604-232-1488
Hours: 8:00 AM to 5:00 PM Pacific Time
E-mail: [email protected]
Post: Sierra Wireless America
39677 Eureka Drive
Newark, CA
USA 94560
Sierra Wireless
13811 Wireless Way
Richmond, BC
Canada V6V 3A4
Fax: 1-510-624-4299
1-604-231-1109
Web: www.sierrawireless.com
Revision
number Release
date Changes
1.x Q3:2008 Raven XE documentation created and revised.
2.x Q3:2008 Raven XE documentation content updated per release and revised.
www.ime.de
ime mobile solutions GmbH • Borsigstraße 7-9 • D-93092 Barbing • +49 9401 9333-0 • info@ime de • www ime de
29-03-19
Rev 2.0 Jul.09 1
Contents
Introduction to the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
AceWare™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Modem Doctor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting to your cellular provided . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Dynamic vs. Static IP Addresses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
GSM Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Power Connector . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Activating Raven XE on your cellular provided . . . . . . . . . . . . . . . . . . . . . . . . .11
Installing the SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Configuring the APN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Hardware Installation of the Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
Connecting to Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Mounting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring your Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Using AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Using Templates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Using a Terminal Application with AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
AT Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Universal Serial Bus (USB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
Changing the USB port communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Installing the USB driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Using the Virtual Ethernet Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using the Virtual Serial Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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Contents
Rev 2.0 Jul.09 2
Inputs, Relay Outputs, and Power Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Capturing External Events using Inputs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Connecting devices to the IO Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Monitoring the Input and Output . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Power Effect on device State . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Data Communication and Host Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Basic Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
AT Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
PassThru Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Telnet Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Data Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Public and Private Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Basic Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Keepalive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
IP Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Understanding Domain Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Dynamic Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Using IP Manager with your Raven XE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73
Data Usage for IP Manager Server Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Eairlink.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Understanding DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Configuring DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
The “PPP-Peer” Domain Name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
SNMP : Simple Network Management Protocol . . . . . . . . . . . . . . . . . . . . . . . 78
Management Information Base (MIB) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
SNMP Traps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
SNMP Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Listening Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
User Name and Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Trap Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Community String . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
SNMP MIB Definition Sample . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Display Responses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86
Product ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Configuration Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Info (information) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
Information Displayed in AceManager without AT Commands Listed . . . . . . . . . . . . . . . . . . . . . . . 90
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29-03-19
Contents
Rev 2.0 Jul.09 3
Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
Information Displayed in AceManager without AT Commands Listed . . . . . . . . . . . . . . . . . . . . . . . 93
AT Commands Requiring PassThru mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Common . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Misc (Miscellaneous) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
DNS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Dynamic IP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
PPP/Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
PassThru . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104
SMTP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Other . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Firewall . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113
Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Edge/HSUPA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
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29-03-19
Rev 2.0 Jul.09 1
1
1: Introduction to the Raven XE
•ALEOS™
•AceWare™
•Connecting to your
cellular provided
•GSM Communication TheRavenXEisanintelligentwirelessgateway,poweredby
ALEOS™,andoptimalforprovidingprimaryorbackup
networkconnectivityforanyhigh‐reliability/high‐availability
applications.ClassIDivison2certifiedasnonincendive
equipment,theRavenSeriesisideallysuitedforusein
hazardousenvironments.
TheRavenXEistheperfectsolutionforanydevicewithan
Ethernetconnectionthatrequirespervasiveconnectivity
includingPCs,routers,networkequipmentandPOS/ATMsas
wellascommercialautomationequipment.
PoweredbyALEOS™,RavenXEmodemsaredesignedto
maintainareliable,consistentnetworkconnection.Witha
ethernetinterfaceandavastlibraryofmachineprotocols,the
RavenXEisaworkhorseforindustrialandmissioncritical
applications.
Keyapplicationsincludeutilities,manufacturing,automation,
oilandgas,SCADA,telemetry,HomelandSecurityandasset
monitoring.
Figure 1-1: Sierra Wireless AirLink Raven XE
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29-03-19
Introduction to the Raven XE
Rev 2.0 Jul.09 2
ALEOS™
ALEOS,theembeddedcoretechnologyoftheSierraWireless
AirLinkproductssimplifiesinstallation,operationandmainte‐
nanceofanysolution,andprovidesanalways‐on,always‐
awareintelligentconnectionformission‐criticalapplications.
ALEOSenables:
•PersistentNetworkConnectivity
•Over‐The‐Air(OTA)Upgrades
•WirelessOptimizedTCP/IP
•Real‐TimeNotification
•ExtensiveMachineProtocols
•PacketLevelDiagnostics
•DeviceManagement&Control
•ProtocolSpoofing
Figure 1-2: Powered by ALEOS
AceWare™
Awirelesssolutionisnotcompleteuntilyouhavesoftware
toolstomanagethedevicesmonitoringyourvaluable
equipment.AceWare™isthedevicemanagementand
monitoringapplicationsuiteforSierraWirelessAirLink
productspoweredbyALEOS.
Thesemodemutilities,exceptAceNet,arefreeofchargeto
thosewhoownSierraWirelessAirLinkmodems.Youcan
downloadtheapplicationsandtheiruserguidesfromthe
SierraWirelessAirLinkSolutionswebsite:http://
www.sierrawireless.com/support.Contactyourdealeror
SierraWirelessrepresentativeforinformationonAceNet.
AceManager,theAceWareremoteconfigurationand
monitoringtool,simplifiesdeploymentandprovidesextensive
monitoring,controlandmanagementcapabilities.
AceManagergivesyouthepowertomonitorandcontrolyour
SierraWirelessAirLinkcommunicationsplatformsinreal‐
time.
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Introduction to the Raven XE
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Simplified Deployment
AceManagerprovidestheabilitytoremotelysetupand
configureyourSierraWirelessAirLinkproducts.Remote
devicesetupandconfigurationreducesthedeployment
timelineofyourwirelesssolutionandprovidesaquickerpath
toROI.
Templatesallowyoutoeasilyconfigureotherdevicesinyour
fleetwithidenticalsettings,ensuringasimple,accurate
deployment.
Monitor and Control
AceManagerallowsanadministratortoremotelymonitora
modem’sstatus,healthandconfigurationsettings.Theuser
interfacedisplayssignalstrength,cellsiteinformation,byte
countersanderrorconditions,enablingyoutopinpointany
issuesandtroubleshootimmediately.
AceManagerenablesremoteconfigurationandparameter
settingstobechangedorresetinstantlyovertheair,changea
device’sportconfiguration,IPaddresssettings,andmuch
more.Afterconfiguringonemodem,usethetemplatefeature
tocopythatdeviceconfigurationtoothermodems.
Tip: Configuration steps and examples in this guide use
AceManager.
AceNet,theenterprisegradeproductivityenhancingtool,
enablesyoutoefficientlydeployandmonitorSierraWireless
AirLinkproductsonalargescale.
Network Monitoring
AceNetallowsyoutoefficientlydeploy,monitor,andmaintain
wirelessnetworksofanysizebyenablingyoutoquickly
configureanentiregroupofSierraWirelessAirLinkmodems
tothesameparametersettingsusingtemplatesbuiltwith
AceManager.
Toensureyourimplementationisoptimal,userscaneasilysee
whenmodemsareoutofcontactandperiodicallypolleach
deviceforperformancestatistics.
AceViewisanefficientstatusandconnectionmonitoring
applicationwithalow‐profile,easytoreadinterface.
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Introduction to the Raven XE
Rev 2.0 Jul.09 4
Modem Doctor
ModemDoctorisatroubleshootinganddiagnosticsutility.
ThisutilitywillallowyoutogetalogfileoftheRavenXE
activitywhichyoucanthensendtoSierraWirelesssupport,
erasethecurrentconfigurationcompletely.,andtemporarily
settheRavenXEtoaknownconfigurationtoaidintrouble
shooting(SOSmode).
Figure 1-3: Modem Doctor
Connecting to your cellular
provided
TheRavenXEusesyourcellularprovidedasanISP(Internet
ServiceProvider)toconnectyoutotheInternet.
Steps of a connection:
1. WhenyourRavenXEispoweredon,itautomatically
searchesforcellularserviceusingHSUPA/HSDPA.
2. YourRavenXEestablishesalinktotheyourcellular
providednetwork,alsocalledregisteringonthenetwork,
andreceivesanIPaddress.
3. WhenyourRavenXEhasreceiveditsIPaddressfrom
yourcellularprovided,aconnectiontotheInternetorthe
cellularnetworkisalsoavailableforacomputerorother
deviceconnecteddirectlytotheRavenXE.
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Introduction to the Raven XE
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Figure 1-4: Connecting to the Internet
TheRavenXEwillperformaone‐to‐oneroutingforall
internettraffictoandfromthecomputerorotherenddevice.
One‐to‐onemeansthatyourRavenXEwillprovidea
connectionforonedevicetotheInternetatatime.InPrivate
Mode,theRavenXEwillprovideNAT(NetworkAddress
Translation)forthecomputerorotherenddevice.
Note: The Raven XE does not provide advanced routing required by
one-to-many (several devices connected to one port). If you need to
have more than one device connected to the Internet through your
Raven XE, you will need to have a router connected to the modem.
The modem would provide the one-to-one connection to the router
with the router configured to provide a broader NAT service to the
other devices connected to it.
Dynamic vs. Static IP Addresses
Therearetwotypesofaddressesonnetworks:dynamicand
static.
•Dynamicaddressesareassignedona“needtohave”basis.
YourRavenXEmightnotalwaysreceivethesameaddress
eachtimeitconnectswithyourcellularprovided.
•Staticaddressesarepermanentlyassignedtoaparticular
accountandwillalwaysbeusedwheneveryourRavenXE
connectstotheInternet.TheIPaddresswillnotbegiven
toanyoneelse.
MostISPs(cellularincluded)usedynamicIPaddressesrather
thanstaticIPaddressessinceitallowsthemtoreuseasmaller
numberofIPaddressesforalargenumberofcustomers.A
dynamicIPaddressissuitableformanycommonInternet
uses,suchaswebbrowsing,lookingupdataonanother
computersystem,orotherclientfunctions(suchasdataonly
beingsentoutoronlybeingreceivedafteraninitialrequest).
RavenXE
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Introduction to the Raven XE
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Tip: If your account with your cellular provided includes a dynamic IP
address and you need a static IP, please consult your your cellular
provided Representative for more information about changing your
account for static IP support.
IfyouneedtocontactyourRavenXE,adeviceconnectedto
theRavenXE,orahostsystemusingtheRavenXEfromthe
Internet,youneedtohaveaknownIP(suchasonewhichis
static)ordomainname(anIPaddresswhichisconvertedbya
DNSserverintoawordbasedname).IfyouhaveadynamicIP
addressforyourmodem,youcanuseaDynamicDNSservice
(suchasIPManager)totranslateyourIPaddressintotoa
domainname.
Caution: If you want to connect remotely to your Raven XE using
TCP/IP, the IP address given to your modem by your cellular provided
cannot be a private or internal IP address (such as a custom APN or
special private network Data Link) unless you are on the same
network or inside that network’s firewall (such as with frame relay).
GSM Communication
GSMNetworksuseSIMcardswhicharesmartcards
containingtheaccountholder’sdetails.ASIMcangenerallybe
movedfromonedevicetoanotherallowingforaccountporta‐
bilityandflexibility.
HSUPA
HSUPA(High‐SpeedUplinkPacketAccess)isacellular
technologywhichmostcloselyresemblesabroadband
synchronousconnection.Theuploadanddownloadspeeds
aremaximizedtoprovideafasterthroughput,reachingspeeds
upto2.0Mbit/sfortheuplinkand7.2Mbit/sforthedownlink.
Pleasecheckwithyournetworkproviderontheavailabilityof
HSUPA.
HSDPA
HSDPA(High‐SpeedDownlinkPacketAccess)isacellular
technologyallowingforhigherdatatransferspeeds.In
HSDPAmodeofoperation,maxspeedsareupto7.2Mbit/sin
thedownlinkand384kbit/sintheuplink.HSDPAuses
AdaptiveModulationandCoding(AMC),fastpacketsched‐
ulingattheNodeB(BaseStation)andfastretransmissions
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Introduction to the Raven XE
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fromNodeB(knownasHARQ‐HybridAutomaticRepeat
Request)todelivertheimproveddownlinkperformancevs.
UMTSandEDGE.
HSPDA(andHSUPA)fallsbacktoUMTS,EDGEorGPRS(in
orderofprecedence).Thisfeatureallowsyoutohaveseamless
connectivitynomatterwhereyourRavenXEis.
UMTS
UMTS(UniversalMobileTelecommunicationsSystem)
supportsupto1920kbit/sdatatransferrates,althoughmost
userscanexpectperformanceupto384kbit/s.AUMTS
networkusesapairof5MHzchannels,oneinthe1900MHz
rangeforuplinkandoneinthe2100MHzrangefordownlink.
EDGE
EDGE(EnhancedDataratesforGSMEvolution)providesend‐
to‐endpacketdataserviceswithanenhancedconnectivity
buildingonGPRStechnologyandusingtheestablishedGSM
networks.EDGEprovideshighertransmissionratesandbetter
transmissionqualityfordatathanGPRS.EDGEcancarrydata
atspeedstypicallyupto384kbit/sinpacketmode.
WhenEDGEisnotavailable,yourRavenXEwillfall‐backto
GPRSfortheconnectiontoyourcellularprovidedtoprovide
continuedconnectivity.
GPRS
GeneralPacketRadioService(GPRS)ispacket‐switchedwith
manyuserssharingthesametransmissionchannel,butonly
transmittingwhentheyhavedatatosend.Thismeansthatthe
totalavailablebandwidthcanbeimmediatelydedicatedto
thoseuserswhoareactuallysendingatanygivenmoment,
providinghigherutilizationwhereusersonlysendorreceive
dataintermittently.GPRSprovidesspeedsof30–70kbpswith
burstsupto170kbps.
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Rev 2.0 Jul.09 8
2
2: Specifications
•Power Connector
Features and Benefits
•EmbeddedIntelligence
•LowPowerConsumption
•CompactSize
•RuggedAluminiumCase
•High‐SpeedProcessor(ARM9)
•High‐Speed2‐wayData
•10/100MbpsEthernetPort
•PersistentNetworkConnectivity
•RemoteManagementandConfiguration
•ClassIDiv2Certified
Te c h n o l o g y
•HSUPA
WithFallbackto:
·HSDPA
·UMTS
·EDGE
·GPRS(MS‐12)
·GSM
Bands
•TriBandforUMTS/HSDPA/HSUPA
·850/1900/2100MHz
•QuadBandGPRS/EDGE
·850/900/1800/1900MHz
Environmental
•OperatingTemperature:
·‐30°to70°Celsius
•°StorageTemperature:
·‐40°to85°Celsius
Power Consumption: (@12V DC)
•Transmit(Typical/Max)140/250mA
•Idle35mA
•InputCurrent30mAto300mA
•InputVoltage9‐28VDC
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Specifications
Rev 2.0 Jul.09 9
Standards/Approvals
•Carrierspecificapprovals
•CE(ClassAdeviceperEN55022)
•RoHS
•FCC
•IndustryCanada
•PTCRB
•ThisapparatusissuitableforuseinClassI,Division2,
GroupsA,B,C,Dorunclassifiedornon‐hazardous
locations.
•CE
•PTCRB
Warning: Explosion Hazard - Substitution of any
components may impair suitability for Class I,
Division 2.
Host Interfaces
•Ethernet:10BaseTRJ‐45
•USBTypeB5Pinmini
•AntennaConnection:
·Cellular‐50OhmSMA
·ReceiveDiversity‐50OhmSMA
·I/OPorts:2
Warning: The antenna should be installed no
closer than 20 cm from the human body. It is one of
the RSS-102 requirements for devices not requiring
SAR.
Dimensions
•75mmx27mmx103mm
•185grams
Application Interfaces
•TCP/IP,UDP/IP,DHCP,HTTP,SNMP,SMTP,SMS,MSCI,
Modbusandmore
LED Indicators
•Network
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Specifications
Rev 2.0 Jul.09 10
•Signal
•Activity
•Power
•ResetButton
Power Connector
Figure 2-1: Power Connector (not to scale)
Warning: Explosion Hazard - Do not disconnect
equipment unless power has been switched off or
the area is known to be non-hazardous.
Note: Raven XE I/O Port 4 is software configurable.
Digital Digital
I/0
Ground (black) Power (red)
I/O
43
21
Power (red)
Ground (black)
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Rev 2.0 Jul.09 11
3
3: Activating Raven XE on your
cellular provided
•Installing the SIM
•Configuring the APN Thischapterprovidesstep‐by‐stepdirectionsforactivating
yourRavenXEonyourcellularprovided’snetwork.
H
Installing the SIM
TheSubscriberIdentityModule(SIM)intheRavenXEisa
smartcardthatsecurelystoresthekeyidentifyingacellular
subscriber.Generally,youwillonlyneedtoinstallaSIMonce
inthelifeofthemodemanditmaybepre‐installedbyyour
SierraWirelessRepresentative.
1. Before you start
IftheSIMwaspre‐installed,unlessyouneedtosetacustom
APN,activationofyourmodemiscomplete.
Cellular Account Required
•CellularAccountRequired‐Touseyourmodem,you
needtohaveaSIMwithanactiveaccountinadataplan,
withyourcellularprovider(EDGEorHSUPA/HSDPA).
Software Required
•AceManager‐GraphicalinterfaceforenteringmostAT
Commands.YoucandownloadAceManagerfromthe
SierraWirelessAirLinkSolutionswebsite:http://
www.sierrawireless.com/support/.Adefaultinstallationof
thisutilityisassumedlaterinthesedirections
Hardware Required
•Ethernetcable‐AnEthernetcableisrequired.
Note: Until you install a driver for the USB port, you cannot use your
USB port to configure the modem.
•Poweradapterandapowersource‐Youwillneeda
powersupplyandpowersourceforthemodem.
•PCorlaptop‐Toconfigurethemodem,youwillneeda
computerwithanavailableEthernetportserialport.
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Activating Raven XE on your cellular provided
Rev 2.0 Jul.09 12
Tools Required
•SmallPhillipsscrewdriver‐ThePhillipsscrewdriveris
theonewhichisalsocalledaplus(+)orXscrewdriver.
•Slimstylus‐APDAstylus,anunbentpaperclip,orother
suchitem.
Figure 3-1: Faceplate
Warning: Explosion Hazard. Do Not remove or
replace Plug-in Modules unless power has been
disconnected or the area is known to be free of
ignitible concentrations of flammable Gasses or
vapors.
1. Opening the Case
a. UnplugtheRavenXEpowerandallcables.
b. Usingasmallphillipsheadscrewdriver,removethe
screwsonthefrontoftheRavenXE.
2. Remove the SIM from the card
a. CarefullyremovetheSIMcardfromthecardyou
receivedfromyourcellularprovided.
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Activating Raven XE on your cellular provided
Rev 2.0 Jul.09 13
Figure 3-2: Sample of the SIM card
3. Insert the SIM
a. GentlypresstheSIMcardtoclickitintoplace.
Tip: The top of the card faces the bottom of the modem.
Note: The card and SIM may be
a different color than these
examples.
Figure 3-3: Insert SIM in to the modem
4. Finishing the SIM installation
Whenthefaceplateisreplacedandsecured,theinstallationof
theSIMiscomplete.SecurethefrontoftheRavenXEwiththe
screws.
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