signia Ace primax User manual

Hearing
Systems
Ace primax
User Guide
Hearing
Systems
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2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 5
Components and names 6
Controls 8
Settings 9
Batteries 10
Battery size and handling tips 10
Replacing batteries 11
Daily use 12
Turning on and o󰘯 12
Inserting and removing the hearing in󰘵ruments 13
Adju󰘵ing the volume 16
Changing the hearing program 16
Special li󰄋ening situations 17
On the phone 17
Maintenance and care 18
Hearing in󰘵ruments 18
Ear pieces 20
Professional maintenance 22
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Further information 23
Safety information 23
Accessories 23
Symbols used in this document 23
Troubleshooting 24
Country-speci󰘰c information 25
Service and warranty 27
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Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
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Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the in󰘵rument via a receiver cable. The
in󰘵ruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
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Components and names
ᇀ
ᇀ
ᆺ
ᆺ
ᆼ
ᆼ
ᆽ
ᆽ
ᆾ
ᆾ
ᆿ
ᆿ
ᆻ
ᆻ
ᇁ
ᇁ
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Push button
➏Battery compartment
➐Side indicator
(red = right ear,
blue = left ear)
➑Receiver connection
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You can use 󰘵andard or cu󰘵om-made ear pieces.
Standard ear pieces Size
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the 󰘵andard ear pieces.
Read more in section "Maintenance and care".
Cu󰄋om-made ear pieces
Cu󰘵om shell
Click Mold™
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Controls
With the push button you can, for
example, switch hearing programs.
The Hearing Care Professional has
programmed your desired functions
to the push button.
You can use a smartphone app for remote control.
Push button function L R
Press brie󰘱y:
Program change
Press long:
Standby/turn on
L = Left, R = Right
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Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whi󰘵le-free insertion
of hearing in󰘵ruments.
Read more in section "Turning on and o󰘯".
The tinnitus therapy feature generates a sound
to di󰘵ract you from your tinnitus.
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Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 10
● Always use the correct battery size for your hearing
in󰘵ruments.
● Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
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Replacing batteries
Removing the battery:
XOpen the battery compartment.
XUse the magnet 󰘵ick to pull out
the battery. The magnet 󰘵ick is
available as an accessory.
Inserting the battery:
XIf the battery has a protective 󰘰lm,
remove it only when you are ready
to use the battery.
XInsert the battery with the "+" symbol
facing up (refer to the picture).
XCarefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.
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Daily use
Turning on and o󰓐
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o󰘯: Open the battery compartment to the 󰘰r󰘵
catch.
Via push button:
XTurning on or o󰘯: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing in󰘵ruments, an alert tone can
indicate when an in󰘵rument is being turned on or o󰘯.
When the power-on delay is activated, the hearing
in󰘵ruments turn on after a delay of several seconds.
During this time you can insert the hearing in󰘵ruments
into your ears without experiencing unpleasant feedback
whi󰘵ling.
The "power-on delay" can be activated by your Hearing
Care Professional.
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Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned
for your right and left ear.
Colored markers indicate the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing in󰘵rument:
XHold the receiver cable at the bend
closer to the ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi󰘵 it slightly until it sits well.
Open and close your mouth
to avoid accumulation of air
in the ear canal.
XLift the hearing in󰘵rument and
slide it over the top of your ear ➋.
૜
૜
૜
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
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● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and
eases insertion of the ear piece.
The optional retention 󰘵rand helps to securely retain the
ear piece in your ear. To position the retention 󰘵rand:
XBend the retention 󰘵rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
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Removing a hearing in󰘵rument:
XLift the hearing in󰘵rument
and slide it over the top of
your ear ➊.
XIf your hearing in󰘵rument is
equipped with a cu󰘵om shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
૜
૝
XFor all other ear pieces: Grip the receiver in the
ear canal with two 󰘰ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
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Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
You can use a smartphone app for volume control.
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the push button
brie󰘱y.
Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a li󰘵 of
your hearing programs.
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Special li󰄋ening situations
On the phone
When you are on the phone,
hold the telephone receiver
slightly above your ear. The
hearing in󰘵rument and telephone
receiver have to be aligned. Turn
the receiver slightly so that the
ear is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to con󰘰gure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is con󰘰gured for your hearing
in󰘵ruments, it is li󰘵ed in section "Settings".
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Maintenance and care
To prevent damage it is important that you take care of
your hearing in󰘵ruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing in󰄋ruments
Drying and 󰄋orage
XDry your hearing in󰘵ruments overnight.
XAsk your Hearing Care Professional for recommended
drying products.
XFor longer periods of non-use, 󰘵ore your hearing
in󰘵ruments with open battery compartment and
batteries removed in a drying sy󰘵em to avoid the
adverse e󰘯ects of moi󰘵ure.
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Cleaning
Your hearing in󰘵ruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing in󰘵ruments or cause personal injury.
XClean your hearing in󰘵ruments daily with a soft, dry
tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing in󰘵ruments
in good condition.
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Ear pieces
Cleaning
Cerumen (ear wax) may accumulate on the ear pieces.
This may a󰘯ect sound quality. Clean the ear pieces daily.
For all types of ear pieces:
XClean the ear piece right
after removal with a soft
and dry tissue.
This prevents that
cerumen becomes
dry and hard.
For Click Domes:
XSqueeze the tip of the dome.
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