signia Insio Nx IIC User manual

Cu󰄋om in󰄋ruments
Insio Nx IIC, Insio Nx CIC, Insio Nx ITC, Insio Nx ITE
User Guide

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 5
Components and names 6
Controls 8
Hearing programs 10
Features 10
Batteries 11
Battery size and handling tips 11
Replacing batteries 12
Daily use 13
Turning on and o󰘯 13
Inserting and removing the hearing in󰘵ruments 15
Adju󰘵ing the volume 17
Changing the hearing program 17
Further adju󰘵ments (optional) 18
Special li󰄋ening situations 19
On the phone 19
Audio induction loops 20

3
Maintenance and care 21
Hearing in󰘵ruments 21
Professional maintenance 22
Further information 23
Safety information 23
Wireless functionality 23
Accessories 23
Symbols used in this document 24
Troubleshooting 24
Country-speci󰘰c information 26
Service and warranty 27

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.

5
Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are cu󰘵omized models that
have been individually manufactured based on the
anatomy of your ears. They are worn directly in the
ear, either in the bowl of the ear or deep inside the ear
canal. They are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
use a remote control to control your in󰘵ruments.
With a dedicated smartphone app you have even
more control options.

6
Components and names
This user guide describes several types of hearing
in󰘵ruments. Use the following pictures to identify the type
of hearing in󰘵rument that you use.
Note that the push button, volume control wheel and vent
are individually positioned on your hearing in󰘵rument
to be󰘵 suit your ear. The appearance of your hearing
in󰘵ruments may therefore di󰘯er from that of those
pictured.
IIC
➊ Vent (optional)
➋ Battery compartment
➌ Microphone
➍ Removal cord
CIC
➊
➊ Microphone
➋ Battery compartment (with
optional push button function)
➌ Vent (optional)
➍ Removal cord
➎ Push button (optional)

7
ITC (In The Canal) with controls
➌
➏
➊ Microphone
➋ Push button (optional)
➌ Second microphone (optional)
➍ Battery compartment
➎ Volume control wheel
(optional)
➏ Vent (optional)
ITE (In The Ear)
➊ Microphone
➋ Second microphone
➌ Battery compartment
➍ Push button (optional)
➎ Volume control wheel
(optional)
➏ Vent (optional)

8
Controls
With the controls you can, for example, adju󰘵 the volume
or switch hearing programs. Your hearing in󰘵ruments
either have a push button, a volume control wheel,
or no control at all. For some in󰘵ruments, the battery
compartment also functions as a push button.
Your Hearing Care Professional has programmed your
desired functions to the controls.
Control Left Right
Push button
Battery compartment with
push button function
Volume control wheel
No control
You can also ask your Hearing Care Professional
whether a remote control or a smartphone app to
control your in󰘵ruments is available.

9
Push button function L R
Press brie󰘱y:
Program change
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
Press long:
Standby/turn on
L = Left, R = Right
Volume control wheel function
Increase volume:
Rotate wheel forward.
Decrease volume:
Rotate wheel backward.

10
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whi󰘵le-free insertion of
hearing in󰘵ruments.
Read more in section "Turning on and o󰘯".
TwinPhone transmits the telephone call into both
ears when the telephone receiver is held to either ear.
Read more in section "On the phone".
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.
A telecoil is built into the in󰘵rument, so it can
connect with audio induction loops.
Read more in section "Audio induction loops".
The e2e wireless functionality enables
simultaneous control of both hearing in󰘵ruments.
Read more in section "Wireless functionality".

11
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 312 10
● Always use the correct battery size for your hearing
in󰘵ruments.
● Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.

12
Replacing batteries
Removing the battery:
XOpen the battery
compartment.
XRemove the battery by
hand.
Inserting the battery:
XIf the battery has a protective 󰘰lm, remove it
only when you are ready to use the battery.
XInsert the battery with the
"+" symbol facing upwards.
XCarefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

13
Daily use
Turning on and o󰓐
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o󰘯: Open the battery compartment fully.
Via push button:
XTurning on or o󰘯: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
XFollow the in󰘵ructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program remain set.

14
When wearing the hearing in󰘵ruments, an alert tone can
indicate when an in󰘵rument is being turned on or o󰘯.
When the power-on delay is activated, the hearing
in󰘵ruments turn on after a delay of several seconds.
During this time you can insert the hearing in󰘵ruments
into your ears without experiencing unpleasant feedback
whi󰘵ling.
The "power-on delay" can be activated by your Hearing
Care Professional.

15
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. The labeling on the hearing in󰘵ruments
or the color of the hearing in󰘵rument indicates the side:
● red or imprinted "R" = right ear
● blue or imprinted "L" = left ear
Inserting a hearing in󰘵rument:
XCarefully push the
hearing in󰘵rument into
the ear canal. Pay special
attention to the removal
cord indicating the bottom.
XTwi󰘵 it slightly until it sits
well.
Open and close
your mouth to avoid
accumulation of air in the
ear canal.
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

16
Removing a hearing in󰘵rument:
NOTICE
Never pull on the battery compartment door or
volume control wheel to remove the hearing
in󰘵rument. This could damage your hearing
in󰘵rument.
XPush lightly on the back of your ear to loosen the
hearing in󰘵rument.
XIf your hearing in󰘵rument is equipped with a removal
cord, remove the hearing in󰘵rument by pulling the
removal cord towards the back of your head.
XFor all other hearing
in󰘵ruments: Grip the
hearing in󰘵rument
in the ear canal with
two 󰘰ngers and pull it
carefully out.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".

17
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, you can
either rotate the volume control wheel, brie󰘱y press
the push button or use a remote control.
Refer to section "Controls" for the settings of your
controls.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the push button
brie󰘱y or use a remote control.
Refer to section "Controls" for the setting of your
controls. Refer to section "Hearing programs" for a li󰘵
of your hearing programs.

18
Further adju󰄋ments (optional)
The controls of your hearing in󰘵ruments can also be
used to change, for example, the sound balance or the
tinnitus therapy signal level. Sound balance allows you to
adju󰘵 the bass and treble to your preferences.
Refer to section "Controls" for the setting of your controls.

19
Special li󰄋ening situations
On the phone
When you are on the phone, turn the
receiver slightly so that it does not
completely cover your ear.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to con󰘰gure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is con󰘰gured for your hearing
in󰘵ruments, it is li󰘵ed in section "Hearing programs".

20
Audio induction loops
Some telephones and public places like theatres o󰘯er the
audio signal (music and speech) via an audio induction
loop. With this sy󰘵em, your hearing in󰘵ruments can
directly receive the desired signal – without di󰘵racting
noise in the environment.
You can usually recognize audio induction
loop sy󰘵ems by certain signs.
Whether a telecoil is built into your hearing in󰘵rument
is li󰘵ed in section "Features". If a telecoil is built in, you
have the following options.
Ask your Hearing Care Professional to con󰘰gure a
telecoil program.
XSwitch to the telecoil program whenever you are in a
place with an audio induction loop.
If a telecoil program is con󰘰gured for your hearing
in󰘵ruments, it is li󰘵ed in section "Hearing programs".
Telecoil program and remote control
NOTICE
For in󰘵ruments with wireless connectivity:
When the telecoil program is active, the remote
control may cause a pulsing noise.
XUse the remote control with a di󰘵ance greater
than 10 cm (4 inches).