signia Contrast SP+ User manual

Hearing
Systems
Contrast SP+
User Guide

2
Content
Welcome 4
Your hearing instruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 5
Components and names 6
Controls 7
Settings 9
Batteries 10
Battery size and handling tips 11
Replacing batteries 11
Child lock (optional) 13
Daily use 16
Turning on and o󰘯 16
Inserting and removing the hearing in󰘵ruments 18
Adju󰘵ing the volume 19
Changing the hearing program 20
Further adju󰘵ments (optional) 21
Special listening situations 22
Setting the focus (optional) 22
On the phone 24
Audio induction loops 25
Audio input (FM sy󰘵em) 26

3
Maintenance and care 31
Hearing in󰘵ruments 31
Ear pieces and tubes 32
Professional maintenance 32
Further information 33
Safety information 33
Wireless functionality 33
Accessories 33
Symbols used in this document 34
Troubleshooting 34

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your NHS Provider,
will help you under󰘵and the advantages and greater
quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.

5
Your hearing instruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your NHS Provider to indicate the features that
are valid for your hearing in󰘵ruments.
Instrument type
Your hearing in󰘵ruments are BTE (Behind-The-Ear)
models. A tube delivers the sound from the hearing
in󰘵rument into the ear.
The in󰘵ruments are also suitable for the 󰘰tting of children
under the age of 3 years or persons with a developmental
age of under 3 years.
Getting to know your hearing instruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
ask your NHS Provider about a remote control
option.

6
Components and names
➊
➌
➏
➎
➍
➋
➊Earhook
➋Microphone openings
➌Push button (control)
➍LED 󰘵atus indicator
➎Rocker switch (control)
or 󰘱at cover for
pediatric use (optional)
➏Battery compartment
(on/o󰘯 switch)
Your NHS Provider will attach a tube and a cu󰘵om-made
ear piece to each hearing in󰘵rument.

7
Controls
With the controls you can, for example, adju󰘵 the volume
or switch hearing programs. Your hearing in󰘵ruments
either have a push button and a rocker switch or a
push button only.
Your NHS Provider has programmed your desired
functions to the controls.
Control Left Right
Push button
Rocker switch
You can also use a remote control or a smartphone
app to control your in󰘵ruments.

8
Rocker switch function L R
Press brie󰘱y:
Volume up/down
Tinnitus therapy signal level up/down
Sound balance
Focus selection (spatial con󰘰gurator)
L = Left, R = Right
Push button function L R
Press brie󰘱y:
Program change
Press long:
Standby/turn on
L = Left, R = Right
Push button and rocker switch function L R
Lock/Unlock the controls
Read more in section
"Locking the controls".
L = Left, R = Right

9
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whi󰘵le-free insertion of
hearing in󰘵ruments.
Read more in section "Turning on and o󰘯".
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.
A telecoil is built into the in󰘵rument, so it can
connect with audio induction loops.
Read more in section "Audio induction loops".
The e2e wireless functionality enables
simultaneous control of both hearing in󰘵ruments.
Read more in section "Wireless functionality".

10
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Your NHS Provider can con󰘰gure the LED to indicate the
battery 󰘵atus. However, the hearing in󰘵rument mu󰘵 be
turned on to indicate the 󰘵atus:
● When the battery is full, the LED shines con󰘵antly.
● When the battery is low, the LED 󰘱ashes repeatedly,
approximately every 5 seconds until the battery is
empty.
● When the battery is empty, the LED goes out.
When the battery compartment is locked, you need
a tool to open it. Read more in section "Child lock".

11
Battery size and handling tips
Ask your NHS Provider for recommended batteries.
Battery size: 675
● Always use the correct battery size for your hearing
in󰘵ruments.
● Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
Replacing batteries
Removing the battery:
XOpen the battery compartment.
XPull the battery out.

12
Inserting the battery:
XIf the battery has a protective 󰘰lm, remove it
only when you are ready to use the battery.
XSlide the battery into the compartment.
Make sure the "+" symbols on the
battery and compartment are aligned
(refer to the picture).
A magnet in the battery compartment
ensures that the battery snaps
noticeably into place.
XCarefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

13
Child lock (optional)
Your hearing in󰘵ruments can be modi󰘰ed to provide a
child-safe battery compartment, which can be locked
(child lock). The child lock has to be activated by the NHS
Provider.
With the child lock enabled, the battery compartment will
automatically lock when closed. This prevents e.g. a child
from removing and swallowing the battery.
To open the locked battery compartment, you need a
tool. The tool is included with delivery of any child-lock
battery compartment set.
Opening a locked battery compartment:
XUse the tool to push
the white locking bar to
the opposite side.
XHold it in place and
at the same time
open the battery
compartment.

14
Locking / Unlocking the battery compartment
To lock or unlock the battery compartment, a
special tool is required. Your NHS Provider will lock
or unlock the battery compartment for you.
The following in󰘵ructions are for your NHS
Provider only.
The position of the locking bar in the battery compartment
indicates whether the battery compartment is locked.
The upper image shows an unlocked
battery compartment. To lock it, the NHS
Provider has to remove the highlighted
part.
The lower image shows a locked battery
compartment. To unlock it, the NHS
Provider has to in󰘵all a child lock disabler.

15
Locking the battery compartment:
XInsert the tip of the tool
into the small opening.
XPush / Lever the small
pla󰘵ic part out of the
battery compartment.
The battery compartment is locked.
The battery compartment can be unlocked by the NHS
Provider again.
Unlocking the battery compartment:
XPush the locking bar with
the child lock disabler to
the other side.
XEnsure that the child lock
disabler is completely
inserted.
XRotate the shaft to break
it o󰘯.

16
Daily use
Turning on and off
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o󰘯: Open the battery compartment to the 󰘰r󰘵
catch.
Via push button:
XTurning on or o󰘯: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
XFollow the in󰘵ructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program remain set.

17
● When wearing the hearing in󰘵ruments, an
optional acou󰘵ic signal can indicate when an
in󰘵rument is turned on or o󰘯.
● Your NHS Provider can con󰘰gure the LED to
shine when the in󰘵rument is turned on.
● Remove the batteries if you do not want to use
the hearing in󰘵ruments for several days.
When the power-on delay is activated, the hearing
in󰘵ruments turn on after a delay of several seconds.
During this time you can insert the hearing in󰘵ruments
into your ears without experiencing unpleasant feedback
whi󰘵ling.
The "power-on delay" can be activated by your NHS
Provider.

18
Inserting and removing the hearing instruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. Colored markers
indicate the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing in󰘵rument:
XHold the tube close to the ear piece.
XCarefully push the ear piece
in the ear canal ➊.
XTwi󰘵 it slightly until it sits well.
XLift the hearing in󰘵rument
and slide it over the top of
your ear ➋.
૜
૝
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

19
Removing a hearing in󰘵rument:
XLift the hearing in󰘵rument
and slide it over the top of
your ear ➊.
XHold the ear piece between
your thumb and index 󰘰nger.
Carefully twi󰘵 the ear piece
forward while pulling it out ➋.
૜
૝
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
Adjusting the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, press the
rocker switch brie󰘱y or use a remote control.
Refer to section "Controls" for the setting of the
rocker switch.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.

20
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
Additionally, your NHS Provider can con󰘰gure the LED
to indicate the program change: The LED light 󰘱ashes
once if you change to program 1, twice if you change to
program 2, and so on.
XTo change the hearing program, press the push button
brie󰘱y or use a remote control.
Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a li󰘵 of your
hearing programs.
Your NHS Provider can con󰘰gure your hearing
in󰘵ruments so that they switch automatically to the
audio shoe program if the audio shoe has been
attached.
Read more in section "Audio input".