signia Insio Nx CIC User manual

Hearing
Systems
Cu󰄋om in󰄋ruments
Insio Nx CIC, Insio Nx IIC
User Guide

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 5
Components and names 6
Controls 7
Hearing programs 8
Features 9
Batteries 10
Battery size and handling tips 10
Replacing batteries 11
Daily use 12
Turning on and o󰘯 12
Inserting and removing the hearing in󰘵ruments 13
Adju󰘵ing the volume 14
Changing the hearing program 15
Further adju󰘵ments (optional) 15
Special li󰄋ening situations 16
On the phone 16

3
Maintenance and care 17
Hearing in󰘵ruments 17
Professional maintenance 18
Further information 19
Safety information 19
Wireless functionality 19
Accessories 19
Symbols used in this document 20
Troubleshooting 20
Country-speci󰘰c information 22
Service and warranty 23

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
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5
Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are cu󰘵omized models that
have been individually manufactured based on the
anatomy of your ears. They are worn directly in the
ear, either in the bowl of the ear or deep inside the ear
canal. They are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
use a remote control to control your in󰘵ruments.
With a dedicated smartphone app you have even
more control options.

6
Components and names
This user guide describes several types of hearing
in󰘵ruments. Use the following pictures to identify the type
of hearing in󰘵rument that you use.
CIC
➊
➋
➌
➍
➊ Microphone
➋ Battery compartment with push
button function
(optional without push button
function)
➌ Vent (optional)
➍ Removal cord
IIC
➌
➍
➋
➊
➊ Vent (optional)
➋ Battery compartment
➌ Microphone
➍ Removal cord

7
Controls
With the controls you can, for example, adju󰘵 the volume
or switch hearing programs. Your hearing in󰘵ruments
either have a battery compartment that also functions as
a push button or they have no push button.
Your Hearing Care Professional has programmed your
desired functions to the controls.
Control Left Right
Battery compartment
with push button function
No push button
You can also ask your Hearing Care Professional
whether a remote control or a smartphone app to
control your in󰘵ruments is available.

8
Push button function L R
Press brie󰘱y:
Program change
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
Press long:
Standby/turn on
L = Left, R = Right
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".

9
Features
Power-on delay enables whi󰘵le-free insertion of
hearing in󰘵ruments.
Read more in section "Turning on and o󰘯".
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.
The e2e wireless functionality enables
simultaneous control of both hearing in󰘵ruments.
Read more in section "Wireless functionality".

10
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 10
● Always use the correct battery size for your hearing
in󰘵ruments.
● Remove the batteries if you intend not to use the
hearing in󰘵ruments for several days.
● Always carry spare batteries.
● Remove empty batteries immediately and follow your
local recycling rules for battery disposal.

11
Replacing batteries
Removing the battery:
XOpen the battery
compartment.
XRemove the battery
by hand.
Inserting the battery:
XIf the battery has a protective 󰘰lm, remove it
only when you are ready to use the battery.
XInsert the battery with the
"+" symbol facing upwards.
XCarefully close the battery compartment. If you feel
resi󰘵ance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

12
Daily use
Turning on and o󰓐
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning o󰘯: Open the battery compartment fully.
Via push button:
XTurning on or o󰘯: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing in󰘵ruments, an alert tone can
indicate when an in󰘵rument is being turned on or o󰘯.
When the power-on delay is activated, the hearing
in󰘵ruments turn on after a delay of several seconds.
During this time you can insert the hearing in󰘵ruments
into your ears without experiencing unpleasant feedback
whi󰘵ling.
The "power-on delay" can be activated by your Hearing
Care Professional.

13
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. The labeling on the hearing in󰘵ruments
or the color of the hearing in󰘵rument indicates the side:
● red or imprinted "R" = right ear
● blue or imprinted "L" = left ear
Inserting a hearing in󰘵rument:
XCarefully push the
hearing in󰘵rument into
the ear canal. Pay special
attention to the removal
cord indicating the bottom.
XTwi󰘵 it slightly until it
sits well.
Open and close
your mouth to avoid
accumulation of air in
the ear canal.
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

14
Removing a hearing in󰘵rument:
NOTICE
Never pull on the battery compartment door to
remove the hearing in󰘵rument. This could damage
your hearing in󰘵rument.
XPush lightly on the back of your ear to loosen the
hearing in󰘵rument.
XRemove the hearing in󰘵rument by pulling the removal
cord towards the back of your head.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, press the
push button.
Refer to section "Controls" for the setting of your
push button.
An optional signal can indicate the volume change.

15
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if needed.
An optional signal tone can indicate the program change.
XTo change the hearing program, press the push button
brie󰘱y.
Refer to section "Controls" for the setting of your
controls. Refer to section "Hearing programs" for a li󰘵
of your hearing programs.
The default volume is applied.
Further adju󰄋ments (optional)
You can also use the hearing in󰘵rument controls to
change other features, for example, the level of the
tinnitus therapy signal.
Refer to section "Controls" for the setting of your controls.

16
Special li󰄋ening situations
On the phone
When you are on the phone, turn the
receiver slightly so that it does not
completely cover your ear.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to con󰘰gure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is con󰘰gured for your hearing
in󰘵ruments, it is li󰘵ed in section "Hearing programs".

17
Maintenance and care
To prevent damage it is important that you take care of
your hearing in󰘵ruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing in󰄋ruments
Drying and 󰄋orage
XDry your hearing in󰘵ruments overnight.
XFor longer periods of non-use, 󰘵ore your hearing
in󰘵ruments in a dry environment with an open battery
compartment and the batteries removed.
XAsk your Hearing Care Professional for more
information.
Cleaning
For hygiene reasons and to maintain functionality, clean
your hearing in󰘵ruments daily.
XClean your hearing in󰘵ruments daily with a soft,
dry tissue.
XYour hearing in󰘵ruments
may have a wax protection.
This prevents the ingress
of earwax. Be careful not to
damage the wax protection
when cleaning your hearing
in󰘵ruments.

18
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing in󰘵ruments
in good condition.
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
In the event that the wax protection or microphone
protection (windscreen) needs to be replaced, this should
be carried out by a professional.
Ask you Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.

19
Further information
Safety information
For more safety information, refer to the safety manual
supplied with the device.
Wireless functionality
Your hearing in󰘵ruments may be equipped with wireless
functionality. This provides synchronization between your
two hearing in󰘵ruments:
● If you change the program or volume on one
in󰘵rument, the other one is automatically changed, too.
● Both hearing in󰘵ruments automatically adapt to the
li󰘵ening situation simultaneously.
Refer to section "Features" to see if your hearing
in󰘵ruments are equipped with wireless functionality.
Accessories
The type of available accessories depends on the
in󰘵rument type. Examples are: a remote control, an audio
󰘵reaming device, or a smartphone app for remote control.
Consult your Hearing Care Professional for further
information.

20
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device better.
Troubleshooting
Problem and possible solutions
Sound is weak.
● Increase the volume.
● Gently close the battery compartment completely.
● Clean the hearing in󰘵rument.
● Replace the empty battery.
● Ask your Hearing Care Professional to exchange
the wax protection and/or the microphone cover.
Hearing in󰘵rument emits whi󰘵ling sounds.
● Reinsert the hearing in󰘵rument until it 󰘰ts securely.
● Decrease the volume.
● Clean the hearing in󰘵rument.