signia Pure Charge&Go X User manual

Pure Charge&Go X
User Guide
Signia Pure ChargeGo X EN.indd 1 07.10.2019 09:34:35

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 6
Components and names 6
Controls 8
Hearing programs 9
Features 9
Daily use 10
Charging 10
Turning on and o󰘯 11
Switching to 󰘵andby mode 12
Inserting and removing the hearing in󰘵ruments 13
Adju󰘵ing the volume 17
Changing the hearing program 17
Further adju󰘵ments (optional) 18
Special li󰄋ening situations 19
On the phone 19
Audio 󰘵reaming with iPhone 20
Travelling on an airplane 20
Signia Pure ChargeGo X EN.indd 2 07.10.2019 09:34:35

3
Maintenance and care 21
Hearing in󰘵ruments 21
Ear pieces 23
Professional maintenance 25
Important safety information 26
Further information 28
Safety information 28
Accessories 28
Operating, transport, and 󰘵orage conditions 28
Disposal information 30
Symbols used in this document 30
Troubleshooting 31
Country-speci󰘰c information 32
Service and warranty 35
Signia Pure ChargeGo X EN.indd 3 07.10.2019 09:34:35

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Before using your hearing in󰘵ruments for the 󰘰r󰘵
time, fully charge them. Follow the in󰘵ructions in
the charger's user guide.
Signia Pure ChargeGo X EN.indd 4 07.10.2019 09:34:35

5
Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the in󰘵rument via a receiver cable. The
in󰘵ruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing in󰘵rument. This
enables easy charging with our inductive charger.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
in󰘵ruments.
Your hearing in󰘵ruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio 󰘵reaming with your
iPhone**.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPad, iPhone, and iPod touch are trademarks of Apple Inc., regi󰘵ered in the U.S.
and other countries.
Signia Pure ChargeGo X EN.indd 5 07.10.2019 09:34:35

6
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
ask your Hearing Care Professional whether a
remote control or a smartphone app to control your
in󰘵ruments is available.
Components and names
➏
➏
➊
➊
➋
➋
➍
➍
➍
➎
➎
➌
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Rocker switch
(control, on/o󰘯 switch)
➏Side indicator
(red = right ear,
blue = left ear) and
receiver connection
Signia Pure ChargeGo X EN.indd 6 07.10.2019 09:34:38

7
You can use the following 󰘵andard ear pieces:
Standard ear pieces Size
Click Sleeve
(vented or closed)
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the 󰘵andard ear pieces. Read
more in section "Maintenance and care".
Cu󰄋om-made ear pieces
Cu󰘵om shell
Click Mold™
Signia Pure ChargeGo X EN.indd 7 07.10.2019 09:34:42

8
Controls
With the rocker switch you can, for example, switch
hearing programs. The Hearing Care Professional has
programmed your desired functions to the rocker switch.
Rocker switch function L R
Press brie󰘱y:
Program up
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
TV 󰘵ream on/o󰘯
Press for about 2 seconds:
Program up
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
TV 󰘵ream on/o󰘯
Press for more than 3 seconds:
Turn on/o󰘯
L = Left, R = Right
Signia Pure ChargeGo X EN.indd 8 07.10.2019 09:34:47

9
You can also use a remote control to change
hearing programs and adju󰘵 the volume of your
hearing in󰘵ruments. With our smartphone app you
have even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.
Signia Pure ChargeGo X EN.indd 9 07.10.2019 09:34:47

10
Daily use
To assure comfortable and easy use of your hearing
in󰘵ruments they are equipped with an onbard control
element. In addition we o󰘯er an app for Android as well
as iPhones which makes handling your devices even
easier. Contact your Hearing Care Professional for
downloading and in󰘵alling the smartphone app.
Charging
Place your hearing in󰘵ruments in the charger.
XFollow the in󰘵ructions in the
charger's user guide. You
can also 󰘰nd useful tips for
charging in the charger's
user guide.
Low power indication
You will hear an alert signal
to indicate the power cell is
running low. The signal will
be repeated every 20 minutes. Depending on the usage
of your hearing in󰘵ruments, you have approximately
1.5 hours to charge your hearing in󰘵ruments before they
󰘵op working.
Note that the power cell runtime is reduced if too many
features are used simultaneously.
Signia Pure ChargeGo X EN.indd 10 07.10.2019 09:34:48

11
Turning on and off
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via charger:
XTurning on: Take the in󰘵ruments out of the charger.
The 󰘵artup melody is played in your hearing
in󰘵ruments. The default volume and hearing program
are set.
XTurning o󰘯: Place the hearing in󰘵ruments in the
charger.
Note that the charger mu󰘵 be connected to the power
supply. For details refer to the charger's user guide.
Via rocker switch:
XTurning on: Press and hold the lower
part of the rocker switch until the
󰘵artup melody 󰘵arts to play. Release
the rocker switch while the melody is
playing.
The default volume and hearing
program are set.
XTurning o󰘯: Press and hold upper
or lower part of the rocker switch
for several seconds. A power down
melody is played.
See also the tips for charging in the charger's user guide.
Signia Pure ChargeGo X EN.indd 11 07.10.2019 09:34:48

12
Switching to 󰄋andby mode
Via remote control or smartphone app, you can switch
your hearing in󰘵ruments to 󰘵andby mode. This mutes
the hearing in󰘵ruments. When you leave 󰘵andby mode,
the previously used volume and hearing program are
set.
Note:
● In 󰘵andby mode, the hearing in󰘵ruments are not
turned o󰘯 completely. They draw some power.
Therefore we recommend to use 󰘵andby mode only
for a short period of time.
● If you want to leave 󰘵andby mode, but the remote
control or app is not at hand: Turn your hearing
in󰘵ruments o󰘯 and on again (via rocker switch or
by shortly placing them in the charger until one or
more orange LEDs light up). In this case, the default
volume and hearing program are set.
Signia Pure ChargeGo X EN.indd 12 07.10.2019 09:34:48

13
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for your
right and left ear. Colored markers
indicate the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing in󰘵rument:
XFor Click Sleeves, take care that the bend of the
Click Sleeve is in line with the bend of the receiver
cable.
Correct:
Incorrect:
Signia Pure ChargeGo X EN.indd 13 07.10.2019 09:34:52

14
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi󰘵 it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing in󰘵rument and
slide it over the top of your
ear ➋.
૜
૜
૜
૝
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.
Signia Pure ChargeGo X EN.indd 14 07.10.2019 09:34:55

15
The optional retention 󰘵rand helps to securely retain the
ear piece in your ear. To position the retention 󰘵rand:
XBend the retention 󰘵rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).
Signia Pure ChargeGo X EN.indd 15 07.10.2019 09:34:57

16
Removing a hearing in󰘵rument:
XLift the hearing in󰘵rument and
slide it over the top of your
ear ➊.
XIf your hearing in󰘵rument is
equipped with a cu󰘵om shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
૜
૝
XFor all other ear pieces: Grip the receiver in the
ear canal with two 󰘰ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
Signia Pure ChargeGo X EN.indd 16 07.10.2019 09:34:58

17
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, press the
upper part of the rocker switch to increase the volume
or press the lower part to decrease the volume.
Refer to section "Controls" for the setting of your
rocker switch.
An optional signal can indicate the volume change. Once
the maximum or minimum volume has been reached, you
may hear an optional signal tone.
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the rocker
switch brie󰘱y.
Refer to section "Controls" for the setting of the rocker
switch. Refer to section "Hearing programs" for a li󰘵 of
your hearing programs.
The default volume is applied.
Signia Pure ChargeGo X EN.indd 17 07.10.2019 09:34:58

18
Further adju󰄋ments (optional)
You can also use the hearing in󰘵rument controls to
change other features, for example, the level of the
tinnitus therapy signal.
Refer to section "Controls" for the setting of your controls.
Signia Pure ChargeGo X EN.indd 18 07.10.2019 09:34:58

19
Special li󰄋ening situations
On the phone
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing in󰘵rument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the
ear is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to con󰘰gure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is con󰘰gured for your hearing
in󰘵ruments, it is li󰘵ed in section "Hearing programs".
Signia Pure ChargeGo X EN.indd 19 07.10.2019 09:34:59

20
Audio 󰄋reaming with iPhone
Your hearing in󰘵ruments are Made for iPhone hearing
in󰘵ruments. This means you can get phone calls and
li󰘵en to music from your iPhone directly into your hearing
in󰘵ruments.
For more information about compatible iOS devices,
pairing, audio 󰘵reaming and other useful functions,
contact your Hearing Care Professional.
Travelling on an airplane
The charger is allowed in both, hand luggage and
checked luggage.
You need to turn o󰘯 Bluetooth connection on the
hearing in󰘵ruments by using the app. There is no risk
of transmitting from the hearing in󰘵ruments' 2.4 GHz
transmitter as long as the hearing in󰘵ruments are not
connected to the mobile phone.
Signia Pure ChargeGo X EN.indd 20 07.10.2019 09:34:59