signia Pure Charge&Go Nx User manual

Hearing
Systems
Pure Charge&Go Nx
User Guide

2
Content
Welcome 4
Your hearing in󰄋ruments 5
In󰘵rument type 5
Getting to know your hearing in󰘵ruments 6
Components and names 6
Controls 8
Hearing programs 9
Features 9
Daily use 10
Charging 10
Turning on and o󰘯 11
Switching to 󰘵andby mode 12
Inserting and removing the hearing in󰘵ruments 13
Adju󰘵ing the volume 16
Changing the hearing program 17
Further adju󰘵ments (optional) 17
Special li󰄋ening situations 18
On the phone 18
Audio 󰘵reaming with iPhone 19
Airplane mode 19

3
Maintenance and care 20
Hearing in󰘵ruments 20
Ear pieces 22
Professional maintenance 24
Important safety information 25
Further information 27
Safety information 27
Accessories 27
Operating, transport and 󰘵orage conditions 27
Disposal information 28
Symbols used in this document 29
Troubleshooting 29
Country-speci󰘰c information 30
Service and warranty 31

4
Welcome
Thank you for choosing our hearing in󰘵ruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you under󰘵and the advantages
and greater quality of life your hearing in󰘵ruments o󰘯er.
To receive the mo󰘵 bene󰘰t from your hearing
in󰘵ruments, it is recommended that you wear them every
day, all day. This will help you get adju󰘵ed to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Before using your hearing in󰘵ruments for the 󰘰r󰘵
time, fully charge them. Follow the in󰘵ructions in
the charger's user guide.

5
Your hearing in󰄋ruments
This user guide describes optional features that
your hearing in󰘵ruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing in󰘵ruments.
In󰄋rument type
Your hearing in󰘵ruments are a RIC (Receiver-in-Canal)
model. The receiver is placed within the ear canal and
connected to the in󰘵rument via a receiver cable. The
in󰘵ruments are not intended for children under the age
of 3 years or persons with a developmental age of under
3 years.
A power cell (lithium-ion rechargeable battery) is
permanently built into your hearing in󰘵rument. This
enables easy charging with our inductive charger.
The wireless functionality enables advanced audiological
features and synchronization between your two hearing
in󰘵ruments.
Your hearing in󰘵ruments feature Bluetooth® low energy*
technology allowing for easy data exchange with your
smartphone, and for seamless audio 󰘵reaming with your
iPhone**.
* The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc., and any
use of such marks by the legal manufacturer of this product is under licenses. Other
trademarks and trade names are those of their respective owners.
** iPhone is a trademark of Apple Inc., regi󰘵ered in the U.S. and other countries.

6
Getting to know your hearing in󰄋ruments
It is recommended to familiarize yourself with your new
hearing in󰘵ruments. With the in󰘵ruments in your hand
try using the controls and note their location on the
in󰘵rument. This will make it easier for you to feel and
press the controls while wearing the hearing in󰘵ruments.
If you have problems pressing the controls of your
hearing in󰘵ruments while wearing them, you can
ask your Hearing Care Professional whether a
remote control or a smartphone app to control your
in󰘵ruments is available.
Components and names
➊
➊
➋
➌
➊Ear piece
➋Receiver
➌Receiver cable
➍Microphone openings
➎Push button
(control, on/o󰘯 switch)
➏Side indicator
(red = right ear,
blue = left ear) and
receiver connection

7
You can use the following 󰘵andard ear pieces:
Standard ear pieces Size
Click Sleeve
(vented or closed)
Click Dome™ single
(open or closed)
Click Dome semi-open
Click Dome double
You can easily exchange the 󰘵andard ear pieces.
Read more in section "Maintenance and care".
Cu󰄋om-made ear pieces
Cu󰘵om shell
Click Mold™

8
Controls
With the push button you can, for example, switch
hearing programs. The Hearing Care Professional has
programmed your desired functions to the push button.
Push button function L R
Press brie󰘱y:
Program up
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
TV 󰘵ream on/o󰘯
Press for about 2 seconds:
Program up
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
TV 󰘵ream on/o󰘯
Activate/deactivate airplane mode
Press for more than 3 seconds:
Turn on/o󰘯
L = Left, R = Right

9
You can also use a remote control to change
hearing programs and adju󰘵 the volume of your
hearing in󰘵ruments. With our smartphone app you
have even more control options.
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
The tinnitus therapy feature generates a sound to
di󰘵ract you from your tinnitus.

10
Daily use
Charging
Place your hearing in󰘵ruments in the charger.
XFollow the in󰘵ructions in
the charger's user guide.
You can also 󰘰nd useful
tips for charging in the
charger's user guide.
Low power indication
You will hear an alert signal to indicate the power cell
is running low. The signal will be repeated every
15 minutes. Depending on the usage of your hearing
in󰘵ruments, you have approximately 1.5 hours to charge
your hearing in󰘵ruments before they 󰘵op working.
Replacement of the power cell
If the fully charged hearing in󰘵ruments do not la󰘵 over
a full day of use (16 hours regular use without audio
󰘵reaming) then we recommend to have the power cell
replaced by your Hearing Care Professional.

11
Turning on and o󰓐
You have the following options to turn your hearing
in󰘵ruments on or o󰘯.
Via charger:
XTurning on: Take the in󰘵ruments out of the charger.
The 󰘵artup melody is played in your hearing
in󰘵ruments. The default volume and hearing program
are set.
XTurning o󰘯: Place the hearing in󰘵ruments in
the charger.
Note that the charger mu󰘵 be connected to the power
supply. For details refer to the charger's user guide.
Via push button:
XTurning on: Press and hold the push button until the
󰘵artup melody 󰘵arts to play. Release the push button
while the melody is playing.
The default volume and hearing program are set.
XTurning o󰘯: Press and hold the push button for
several seconds. Depending on the settings of your
push button, signal tones may be played before the
hearing in󰘵rument turns o󰘯.
See also the tips for charging in the charger's user guide.

12
Switching to 󰄋andby mode
Via remote control or smartphone app, you can switch
your hearing in󰘵ruments to 󰘵andby mode. This mutes
the hearing in󰘵ruments. When you leave 󰘵andby mode,
the previously used volume and hearing program are
set.
Note:
● In 󰘵andby mode, the hearing in󰘵ruments are not
turned o󰘯 completely. They draw some power.
Therefore we recommend to use 󰘵andby mode only
for a short period of time.
● If you want to leave 󰘵andby mode, but the remote
control or app is not at hand: Turn your hearing
in󰘵ruments o󰘯 and on again (via push button or
by shortly placing them in the charger until one or
more orange LEDs light up). In this case, the default
volume and hearing program are set.

13
Inserting and removing the hearing in󰄋ruments
Your hearing in󰘵ruments have been 󰘰ne-tuned for
your right and left ear. Colored markers
indicate the side:
● red marker = right ear
● blue marker = left ear
Inserting a hearing in󰘵rument:
XFor Click Sleeves, take care that the bend of the
Click Sleeve is in line with the bend of the
receiver cable.
Correct:
Incorrect:

14
XHold the receiver cable at the bend closer to the
ear piece.
XCarefully push the ear piece in
the ear canal ➊.
XTwi󰘵 it slightly until it sits well.
Open and close your mouth to
avoid accumulation of air in the
ear canal.
XLift the hearing in󰘵rument and
slide it over the top of your ear ➋.
CAUTION
Risk of injury!
XInsert the ear piece carefully and not too deeply
into the ear.
● It may be helpful to insert the right hearing
in󰘵rument with the right hand and the left
hearing in󰘵rument with the left hand.
● If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

15
The optional retention 󰘵rand helps to securely retain the
ear piece in your ear. To position the retention 󰘵rand:
XBend the retention 󰘵rand and
position it carefully into the
bottom of the bowl of your ear
(refer to the picture).

16
Removing a hearing in󰘵rument:
XLift the hearing in󰘵rument
and slide it over the top of
your ear ➊.
XIf your hearing in󰘵rument is
equipped with a cu󰘵om shell
or a Click Mold, remove it by
pulling the small removal cord
toward the back of your head.
XFor all other ear pieces: Grip the receiver in the
ear canal with two 󰘰ngers and pull it carefully out ➋.
Do not pull the receiver cable.
CAUTION
Risk of injury!
XIn very rare cases the ear piece could remain in
your ear when removing the hearing in󰘵rument.
If this happens, have the ear piece removed by
a medical professional.
Clean and dry your hearing in󰘵ruments after usage.
Read more in section "Maintenance and care".
Adju󰄋ing the volume
Your hearing in󰘵ruments automatically adju󰘵 the volume
to the li󰘵ening situation.
XIf you prefer manual volume adju󰘵ment, press the
push button.

17
Refer to section "Controls" for the setting of your
push button.
An optional signal can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.
Changing the hearing program
Depending on the li󰘵ening situation, your hearing
in󰘵ruments automatically adju󰘵 their sound.
Your hearing in󰘵ruments may also have several hearing
programs which allow you to change the sound, if needed.
An optional signal tone can indicate the program change.
XTo change the hearing program, press the push button
brie󰘱y.
Refer to section "Controls" for the setting of your
controls. Refer to section "Hearing programs" for a li󰘵
of your hearing programs.
The default volume is applied.
Further adju󰄋ments (optional)
The controls of your hearing in󰘵ruments can also be used
to change, for example, the tinnitus therapy
signal level.
Refer to section "Controls" for the setting of your controls.

18
Special li󰄋ening situations
On the phone
When you are on the phone, hold
the telephone receiver slightly above
your ear. The hearing in󰘵rument and
telephone receiver have to be aligned.
Turn the receiver slightly so that the ear
is not completely covered.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to con󰘰gure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone.
If a telephone program is con󰘰gured for your hearing
in󰘵ruments, it is li󰘵ed in section "Hearing programs".

19
Audio 󰄋reaming with iPhone
Your hearing in󰘵ruments are Made for iPhone hearing
in󰘵ruments. This means you can get phone calls and
li󰘵en to music from your iPhone directly into your
hearing in󰘵ruments.
For more information about compatible iOS devices,
pairing, audio 󰘵reaming and other useful functions,
contact your Hearing Care Professional.
Airplane mode
In areas where the use of Bluetooth technology is not
allowed (e.g. on some airplanes), you can activate the
airplane mode. This turns Bluetooth in your hearing
in󰘵ruments o󰘯 temporarily. The hearing in󰘵ruments 󰘵ill
work without Bluetooth, however direct audio 󰘵reaming
will not be possible and other functions will not be
available.
XTo activate or deactivate the airplane mode, use the
smartphone app or use the controls of your hearing
in󰘵ruments.
Refer to section "Controls" for more information.
An alert tone indicates when airplane mode is activated
or deactivated.

20
Maintenance and care
To prevent damage it is important that you take care of
your hearing in󰘵ruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing in󰄋ruments
Cleaning
Your hearing in󰘵ruments have a protective coating.
However, if not cleaned regularly you may damage the
hearing in󰘵ruments or cause personal injury.
XClean your hearing in󰘵ruments daily with a soft,
dry tissue.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing in󰘵ruments in
good condition.
Drying
Your charger dries the hearing in󰘵ruments while charging.
You can also use conventional products to dry your
hearing in󰘵ruments. Ask your Hearing Care Professional
for recommended drying products and for individual
in󰘵ructions on when to dry your hearing in󰘵ruments.