signia Insio primax User manual

Insio primax
User Guide
Insio primax
User Guide

2 3
Content
Welcome 4
Your hearing instruments 5
Instrument type 5
Getting to know your hearing instruments 5
Components and names 6
Controls 8
Settings 10
Batteries 12
Battery size and handling tips 12
Replacing batteries 13
Daily use 14
Turning on and off 14
Inserting and removing the hearing instruments 16
Adjusting the volume 19
Changing the hearing program 20
Further adjustments (optional) 20
Special listening situations 21
On the phone 21
Audio induction loops 23
Maintenance and care 24
Hearing instruments 24
Professional maintenance 26
Further information 27
Safety information 27
Wireless functionality 27
Accessories 28
Symbols used in this document 28
Troubleshooting 28
Country-specic information 30
Service and warranty 31

4 5
Welcome
Thank you for choosing our hearing instruments to
accompany you through everyday life. Like anything new,
it may take you a little time to become familiar with them.
This guide, along with support from your Hearing Care
Professional, will help you understand the advantages
and greater quality of life your hearing instruments offer.
To receive the most benet from your hearing
instruments, it is recommended that you wear them every
day, all day. This will help you get adjusted to them.
CAUTION
It is important to read this user guide and the safety
manual thoroughly and completely. Follow the
safety information to avoid damage or injury.
Your hearing instruments
This user guide describes optional features that
your hearing instruments may or may not have.
Ask your Hearing Care Professional to indicate the
features that are valid for your hearing instruments.
Instrument type
Your hearing instruments are customized models that
have been individually manufactured based on the
anatomy of your ears. They are worn directly in the ear,
either in the bowl of the ear or deep inside the ear canal.
They are not intended for children under the age of
3 years or persons with a developmental age of under
3 years.
Getting to know your hearing instruments
It is recommended to familiarize yourself with your new
hearing instruments. With the instruments in your hand
try using the controls and note their location on the
instrument. This will make it easier for you to feel and
press the controls while wearing the hearing instruments.
If you have problems pressing the controls of your
hearing instruments while wearing them, you can
ask your Hearing Care Professional about a remote
control option.

6 7
Components and names
This user guide describes several types of hearing
instruments. Use the following pictures to identify the type
of hearing instrument that you use.
Note that the push button, volume control wheel and vent
are individually positioned on your hearing instrument
to best suit your ear. The appearance of your hearing
instruments may therefore differ from that of those
pictured.
ITE (In The Ear)
➋
➌
➍
󰅟
󰅟
➊Microphone
➋Second microphone (optional)
➌Battery compartment
➍Push button (optional)
➎Volume control wheel
(optional)
➏Vent
ITC (In The Canal) with controls
➊
➊
󰅟
󰅠
󰅠
➊Microphone
➋Push button (optional)
➌Second microphone (optional)
➍Battery compartment
➎Volume control wheel
(optional)
➏Vent
CIC (Completely In the Canal)
➊
➊Vent
➋Battery compartment
➌Microphone
➍Removal cord (optional)

8 9
Controls
With the controls you can, for example, adjust the volume
or switch hearing programs. Your hearing instruments
either have a push button, a volume control wheel, or no
control at all.
Your Hearing Care Professional has programmed your
desired functions to the controls.
Control Left Right
Push button
Volume control wheel
No control
If your hearing instruments have wireless
functionality, you can also use a remote control or a
smartphone app to control them.
Push button function L R
Press briey:
Program change
Volume up
Volume down
Tinnitus therapy signal level up
Tinnitus therapy signal level down
Press long:
Standby/turn on
L = Left, R = Right
Volume control wheel function
Increase volume:
Rotate wheel forward.
Decrease volume:
Rotate wheel backward.

10 11
Settings
Hearing programs
1
2
3
4
5
6
Read more in section "Changing the hearing program".
Features
Power-on delay enables whistle-free insertion of
hearing instruments.
Read more in section "Turning on and off".
AutoPhone™ automatically switches to the
telephone program when the telephone receiver
approaches the ear.
Read more in section "On the phone".
TwinPhone transmits the telephone call into both
ears when the telephone receiver is held to either
ear.
Read more in section "On the phone".
The tinnitus therapy feature generates a sound to
distract you from your tinnitus.
A telecoil is built into the instrument, so it can
connect with audio induction loops.
Read more in section "Audio induction loops".
The e2e wireless functionality enables
simultaneous control of both hearing instruments.
Read more in section "Wireless functionality".

12 13
Batteries
When the battery is low the sound becomes weaker
or you will hear an alert signal. The battery type will
determine how long you have to replace the battery.
Battery size and handling tips
Ask your Hearing Care Professional for recommended
batteries.
Battery size: 10 312 13
●Always use the correct battery size for your hearing
instruments.
●Remove the batteries if you intend not to use the
hearing instruments for several days.
●Always carry spare batteries.
●Remove empty batteries immediately and follow your
local recycling rules for battery disposal.
Replacing batteries
Removing the battery:
XOpen the battery
compartment.
XRemove the battery by
hand.
Inserting the battery:
XIf the battery has a protective lm, remove it
only when you are ready to use the battery.
XInsert the battery with the
"+" symbol facing upwards.
XCarefully close the battery compartment. If you feel
resistance, the battery is not inserted correctly.
Do not attempt to close the battery compartment by
force. It can be damaged.

14 15
Daily use
Turning on and off
You have the following options to turn your hearing
instruments on or off.
Via battery compartment:
XTurning on: Close the battery compartment.
The default volume and hearing program are set.
XTurning off: Open the battery compartment to the rst
catch.
Via push button:
XTurning on or off: Press and hold the push button for
several seconds. Refer to section "Controls" for the
settings of your controls.
After turning on, the previously used volume and
hearing program remain set.
Via remote control:
XFollow the instructions in the remote control's user
guide.
After turning on, the previously used volume and
hearing program remain set.
When wearing the hearing instruments, an alert tone can
indicate when an instrument is being turned on or off.
When the power-on delay is activated, the hearing
instruments turn on after a delay of several seconds.
During this time you can insert the hearing instruments
into your ears without experiencing unpleasant feedback
whistling.
The "power-on delay" can be activated by your Hearing
Care Professional.

16 17
Inserting and removing the hearing instruments
Your hearing instruments have been ne-tuned for your
right and left ear. The color of the labeling on the hearing
instruments indicates the side:
●red labeling = right ear
●black or blue labeling = left ear
Inserting a hearing instrument:
XCarefully push the hearing
instrument into the
ear canal.
XTwist it slightly until it sits
well.
Open and close
your mouth to avoid
accumulation of air in the
ear canal.
For CIC models:
XPay special attention to the removal cord indicating the
bottom.
●It may be helpful to insert the right hearing
instrument with the right hand and the left
hearing instrument with the left hand.
●If you have problems inserting the ear piece,
use the other hand to gently pull your earlobe
downwards. This opens the ear canal and eases
insertion of the ear piece.

18 19
Removing a hearing instrument:
NOTICE
Never pull on the battery compartment door or
volume control wheel to remove the hearing
instrument. This could damage your hearing
instrument.
XPush lightly on the back of your ear to loosen the
hearing instrument.
XIf your hearing instrument is equipped with a removal
cord, remove the hearing instrument by pulling the
removal cord towards the back of your head.
XFor all other hearing
instruments: Grip the
hearing instrument
in the ear canal with
two ngers and pull it
carefully out.
Clean and dry your hearing instruments after usage.
Read more in section "Maintenance and care".
Adjusting the volume
Your hearing instruments automatically adjust the volume
to the listening situation.
XIf you prefer manual volume adjustment, you can
either rotate the volume control wheel, briey press
the push button or use a remote control.
Refer to section "Controls" for the settings of your
controls.
An optional signal tone can indicate the volume change.
Once the maximum or minimum volume has been
reached, you may hear an optional signal tone.

20 21
Changing the hearing program
Depending on the listening situation, your hearing
instruments automatically adjust their sound.
Your hearing instruments may also have several hearing
programs which allow you to change the sound, if
needed. An optional signal tone can indicate the program
change.
XTo change the hearing program, press the push button
briey or use a remote control.
Refer to section "Controls" for the setting of your
controls. Refer to section "Settings" for a list of your
hearing programs.
If the AutoPhone function is activated, the hearing
program switches automatically to a telephone
program when the telephone receiver is close to
the ear.
Read more in section "On the phone".
Further adjustments (optional)
The controls of your hearing instruments can also be
used to change, for example, the sound balance or the
tinnitus therapy signal level. Sound balance allows you to
adjust the bass and treble to your preferences.
Refer to section "Controls" for the setting of your controls.
Special listening situations
On the phone
When you are on the phone, turn the
receiver slightly so that it does not
completely cover your ear.
Telephone program
You may prefer a certain volume when using the phone.
Ask your Hearing Care Professional to congure a
telephone program.
XSwitch to the telephone program whenever you are on
the phone or use the automatic program switch.
If a telephone program or the automatic program
switch are congured for your hearing instruments, it is
listed in section "Settings".

22 23
Automatic program switch (AutoPhone)
Your hearing instrument can automatically select
the telephone program when you bring the telephone
handset close to the hearing instrument. When you are
nished speaking on the phone, move the handset away
from the hearing instrument and microphone mode will
re-set itself.
If you want to use this function, ask your Hearing Care
Professional to do the following:
●Activate the AutoPhone function.
●Check the telephone receiver’s magnetic eld.
For the automatic program switch, your hearing
instrument detects the telephone receiver’s magnetic
eld. Not all telephones produce a magnetic eld
strong enough to activate the AutoPhone function.
In this case, you can use the AutoPhone magnet,
which is available as an accessory, and attach it to the
telephone receiver.
See the AutoPhone magnet user guide for instructions on
how to position the magnet.
NOTICE
Use the approved AutoPhone magnet only. Ask
your Hearing Care Professional for this accessory.
Audio induction loops
Some telephones and public places like theatres offer the
audio signal (music and speech) via an audio induction
loop. With this system, your hearing instruments can
directly receive the desired signal – without distracting
noise in the environment.
You can usually recognize audio induction
loop systems by certain signs.
Whether a telecoil is built into your hearing instrument
is listed in section "Settings". If a telecoil is built in, you
have the following options.
Ask your Hearing Care Professional to congure a
telecoil program.
XSwitch to the telecoil program whenever you are in a
place with an audio induction loop.
If a telecoil program is congured for your hearing
instruments, it is listed in section "Settings".
Telecoil program and remote control
NOTICE
For instruments with wireless connectivity:
When the telecoil program is active, the remote
control may cause a pulsing noise.
XUse the remote control with a distance greater
than 10 cm (4 inches).

24 25
Maintenance and care
To prevent damage it is important that you take care of
your hearing instruments and follow a few basic rules,
which will soon become a part of your daily routine.
Hearing instruments
Drying and storage
XDry your hearing instruments overnight.
XAsk your Hearing Care Professional for recommended
drying products.
XFor longer periods of non-use, store your hearing
instruments with open battery compartment and
batteries removed in a drying system to avoid the
adverse effects of moisture.
Cleaning
For hygiene reasons and to maintain functionality, clean
your hearing instruments daily.
XClean your hearing instruments daily with a soft, dry
tissue.
XYour hearing instruments
may have a wax protection.
This prevents the ingress
of earwax. Be careful not to
damage the wax protection
when cleaning your hearing
instruments.
XNever use running water or immerse the
devices in water.
XNever apply pressure while cleaning.
XAsk your Hearing Care Professional for recommended
cleaning products, special care sets, or more
information on how to keep your hearing instruments
in good condition.

26 27
Further information
Safety information
For more safety information, refer to the safety manual
supplied with the device.
Wireless functionality
Your hearing instruments may be equipped with wireless
functionality. This provides synchronization between your
two hearing instruments:
●If you change the program or volume on one
instrument, the other one is automatically changed,
too.
●Both hearing instruments automatically adapt to the
listening situation simultaneously.
Wireless functionality enables the use of a remote
control.
Refer to section "Settings" to see if your hearing
instruments are equipped with wireless functionality.
Professional maintenance
Your Hearing Care Professional can perform a thorough
professional cleaning and maintenance.
In the event that the wax protection or microphone
protection (windscreen) needs to be replaced, this should
be carried out by a professional.
Ask you Hearing Care Professional for your individual
recommendation of maintenance intervals and for
support.

28 29
Accessories
The type of available accessories depends on the
instrument type. Examples are: a remote control, an
audio streaming device, or a smartphone app for remote
control.
Some hearing instrument types support CROS and
BiCROS solutions for people with single-sided deafness.
Consult your Hearing Care Professional for further
information.
Symbols used in this document
Points out a situation that could lead to serious,
moderate, or minor injuries.
Indicates possible property damage.
Advice and tips on how to handle your device
better.
Troubleshooting
Problem and possible solutions
Sound is weak.
●Increase the volume.
●Gently close the battery compartment completely.
●Clean the hearing instrument.
●Replace the empty battery.
●Ask your Hearing Care Professional to exchange
the wax protection and/or the microphone cover.
Problem and possible solutions
Hearing instrument emits whistling sounds.
●Reinsert the hearing instrument until
it ts securely.
●Decrease the volume.
●Clean the hearing instrument.
Sound is distorted.
●Decrease the volume.
●Replace the empty battery.
●Clean the hearing instrument.
●Ask your Hearing Care Professional to exchange
the wax protection and/or the microphone cover.
Hearing instrument emits signal tones.
●Replace the empty battery.
Hearing instrument does not work.
●Turn the hearing instrument on.
●Gently close the battery compartment completely.
●Replace the empty battery.
●Make sure the battery is inserted correctly.
●Power-on delay is active. Wait several seconds
and check again.
Consult your Hearing Care Professional if you encounter
further problems.

30 31
Country-specic information Service and warranty
Serial numbers
Left:
Right:
Service dates
1: 4:
2: 5:
3: 6:
Warranty
Date of purchase:
Warranty period in months:
Your Hearing Care Professional

32

Insio primax
Guide d'utilisation
Insio primax
Guide d'utilisation

2 3
Sommaire
Bienvenue 4
Vos aides auditives 5
Type d'appareil 5
Se familiariser avec vos aides auditives 5
Composants 6
Boutons de commande 7
Réglages 9
Piles 11
Taille des piles et conseils d'utilisation 11
Remplacement des piles 12
Manipulation de votre aide auditive 13
Mise en marche et arrêt 13
Mise en place et retrait des aides auditives 15
Réglage du volume 18
Changement de programme d'écoute 19
Autres réglages (optionnels) 20
Situation d'écoute particulières 21
Au téléphone 21
Boucles d'induction audio 23
Maintenance et entretien 24
Aides auditives 24
Maintenance effectuée par un professionnel 26
Autres informations 27
Consignes de sécurité 27
Fonctionnalité sans l 27
Accessoires 28
Symboles utilisés dans ce document 28
Dépannage 29
Informations spéciques au pays 30
Entretien et garantie 31

4 5
Bienvenue
Merci d'avoir choisi nos aides auditives pour vous
accompagner dans votre vie quotidienne. Comme avec
toute chose nouvelle, il vous faudra un peu de temps
pour vous y habituer.
Ce guide, ainsi que l'assistance fournie par votre
audioprothésiste, vous aideront à comprendre les
avantages et la meilleure qualité de vie offerts par
vos aides auditives.
Pour proter au maximum de vos aides auditives, il
est recommandé de les porter tous les jours, toute la
journée. Cela vous aidera à vous y habituer.
ATTENTION
Il est important de bien lire l'intégralité de ce guide
d'utilisation et du manuel de sécurité. Suivez les
informations de sécurité pour éviter des dommages
ou des blessures.
Vos aides auditives
Ce guide d'utilisation décrit les fonctionnalités
optionnelles dont vos aides auditives peuvent
ou non être pourvues.
Demandez à votre audioprothésiste de vous
indiquer les fonctionnalités qui s'appliquent à
vos aides auditives.
Type d'appareil
Vos aides auditives sont des modèles personnalisés qui
ont été spécialement fabriqués en fonction de l'anatomie
de vos oreilles. Elles se portent directement dans l'oreille,
soit dans la conque, soit profondément à l'intérieur
du conduit auditif. Elles ne sont pas prévues pour les
enfants de moins de 3 ans ou les personnes dont l'âge
de développement est inférieur à 3 ans.
Se familiariser avec vos aides auditives
Pour utiliser instinctivement votre aide auditive, nous
vous conseillons de prendre votre temps et apprendre
à la connaître. Tenez les aides auditives dans votre
main, essayez de manipuler les boutons de commande
et repérez leur emplacement sur l'appareil. Ainsi, vous
pourrez utiliser les boutons de commande plus facilement
lorsque vous porterez les aides auditives.
Si vous avez du mal à manipuler les boutons de
commande de vos aides auditives lorsque vous
les portez, adressez-vous à votre audioprothésiste
pour qu'il vous fournisse la télécommande
disponible en option.