Silvercrest SOR 2400 D2 Troubleshooting guide

OIL-FILLED RADIATOR SOR 2400 D2
OIL-FILLED RADIATOR
Operation and Safety Notes
This product is only suitable for well insulated
spaces or occasional use.
IAN 284692 IAN 284701

GB / IE / NI Operation and Safety Notes Page 5

2
1
6
5
7
A
10 7 6
D
B
811
10
C
8
9
10
3
4

5GB/IE/NI
List of pictograms used.................................................................................................Page 6
Introduction............................................................................................................................Page 6
Intended use.................................................................................................................................Page 6
Part description.............................................................................................................................Page 6
Technical data..............................................................................................................................Page 6
Scope of delivery.........................................................................................................................Page 7
Safety notices.......................................................................................................................Page 7
Installation (see fig. A–B)...........................................................................................Page 10
Operation ................................................................................................................................Page 10
Reaching the decided room temperature ...................................................................................Page 10
Turbo heating ...............................................................................................................................Page 10
Switch off the product..................................................................................................................Page 10
Frost protection function...............................................................................................................Page 11
Use the heating fan only..............................................................................................................Page 11
Care and cleaning.............................................................................................................Page 11
Storage......................................................................................................................................Page 11
Disposal.....................................................................................................................................Page 11
Warranty..................................................................................................................................Page 12

6 GB/IE/NI
List of pictograms used
Observe caution and safety notes! Danger - Risk of electric shock!
Voltage (alternating current) Risk of fire!
Watts (effective power) Do not cover!
Hertz (mains frequency) Indoor use only.
Do not touch
Oil filled radiator
Introduction
We congratulate you on the purchase of your new
product. You have chosen a high quality product.
The instructions for use are part of the product.
They contain important information concerning
safety, use and disposal. Before using the product,
please familiarise yourself with all of the safety
information and instructions for use. Only use the
product as described and for the specified
applications. If you pass the product on to anyone
else, please ensure that you also pass on all the
documentation with it.
Intended use
The product is only designed for heating rooms
in private households. It is only intended for
indoor use in dry locations. It is not suitable for
commercial use. The manufacturer is not liable
for damage caused by improper use.
This product is only suitable for well insulated
spaces or occasional use.
Part description
1Power indicator
2Heat level switch
3Temperature control
4Heating fan switch (with light indicator)
5Hot air outlet
6Ventilation slots
7Power cord retainer
8Wing nut
9I shape castor assembly
10 U shape bolt
11 U shape castor assembly
Technical data
Operating voltage: 220–240 V∼, 50Hz
Nominal power: 2400 W
Heat level: “1” – 800 W
“2” – 1200 W
“3” – 2000W
Temperature control: Continuously variable
Number of heating fins: 9
Suitable for rooms: Up to approx. 50-60 m3

7GB/IE/NI
Scope of delivery
Immediately after unpacking, please check the
package contents for completeness and if the
product and all parts are in good condition.
Remove all packaging materials from the
product.
1 Oil filled radiator
2 Castor assemblies
2 Mounting screws
4 Wing nuts
1 Instruction Manual
Safety notices
Read all safety advices and
instructions. Non-observance of
the safety advices and instructions
may cause electric shock, fire and/
or bad injuries.
KEEP ALL SAFETY NOTICES
AND INSTRUCTIONS FOR
FUTURE REFERENCE!
DANGER TO LIFE
AND RISK OF ACCIDENTS
FOR INFANTS AND
CHILDREN! Never leave
children unsupervised with the
packaging materials. The
packaging material poses a
suffocation hazard. Children
frequently underestimate the
dangers.
Always keep children away
from the packaging material.
CAUTION! This product is not
a toy for children! Children are
not aware of the dangers
associated with handling
electrical products.
This product can be used by
children aged from 8 years and
above and persons with reduced
physical, sensory or mental
capabilities or lack of
experience and knowledge if
they have been given
supervision or instruction
concerning use of the product
in a safe way and understand
the hazards involved.
Children shall not play with the
product.
Cleaning and user maintenance
shall not be made by children
without supervision.
Children of less than 3 years
should be kept away unless
continuously supervised.
Children aged from 3 years
and less than 8 years shall only
switch on/ off the product
provided that it has been
placed or installed in its
intended normal operating
position and they have been
given supervision or instruction

8 GB/IE/NI
concerning use of the product
in a safe way and
understanding the hazards
involved.
Children aged from 3 years
and less than 8 years shall not
plug in, regulate and clean the
product or perform user
maintenance.
CAUTION! Some parts of this
product can become very hot
and cause burns. Particular
attention has to be given
where children and vulnerable
people are present.
In order to avoid
overheating, do not cover the
product.
The product must not be located
immediately below a socket-
outlet.
Do not use the product without
feet properly installed; follow
the assembly instructions within
this instruction manual.
If the supply cord is damaged,
it must be replaced by the
manufacturer, its service agent
or similarly qualified persons in
order to avoid a hazard.
This product is filled with a
precise quantity of special oil.
Repairs requiring opening of
the oil container are only to be
made by the manufacturer or
his service agent. Contact them,
if there is an oil leak.
When scrapping the product,
follow the regulations
concerning the disposal of oil.
CAUTION! Avoid the hazard
of life by electric shock:
Never use a damaged or oil
leaking product.
Never immerse the product
into water or any liquid.
Never touch the product, the
power cord or the mains plug
with wet hand or use it in very
humid environments.
Never place containers filled with
liquid, such as drinking glasses,
vases etc. on the product. If liquid
should enter the product, unplug
the mains plug immediately and
have the product repaired by a
qualified technician.
Make sure that the details on
the rating label are in
conformity with your mains
voltage. Only connect the
product to alternating current
with an earthing contact as
otherwise a protection against
electric shock is not provided.

9GB/IE/NI
In the event of malfunctions,
remove the mains plug from
the mains socket.
Do not open the product or
attempt to repair it yourself.
Defective products should only
be repaired by qualified
personal.
Check the power cord regularly
for damage or deterioration.
Always remove the mains plug
from the mains socket after
each use and before clean the
product.
Do not pull the power cord for
unplugging the product.
Unplug the product by pulling
out the mains plug.
Keep the power cord away
from hot surfaces, sharp edges
and mechanical forces.
Never let the power cord
becomes a trip hazard, that no-
one can get tangled in it or
tread on it.
Allow the product to cool down
before moving it to a different
location.
ATTENTION!
HAZARD OF FIRE!
Do not operate the product
close to or below curtains, wall
cupboards or other
inflammable materials.
Always operate the product in
an upright position (controls on
top, both castor assemblies 9
and 11 on the bottom). Any
other position could cause a
hazardous situation.
Place the product on a level,
stable and heat resistant floor.
Do not place any open fire
sources, such as candles, on
the product.
Never block the hot air outlet 5
or the ventilation slots 6.
Do not use this product with a
programmer, timer, separate
remote-control system or any
other device that switches the
product on automatically, since
a fire risk exists if the product is
covered or positioned
incorrectly.
Do not use an extension cord.
Do not use this product in
rooms with a floor area of less
the 4m3.
Only use accessories and
additional equipment stated in
the instruction manual. The use
of other products or accessories
than recommended in the
instruction manual may present
a risk of injuries for you.

10 GB/IE/NI
Do not use this product near a
bathtub, shower or swimming
pool.
Installation (see fig. A–C)
Place the product upside down on a soft
underlay to avoid scratch on the surface,
power cord retainer 7upper than
temperature control 3, see fig. A.
Attach the U shape bolt 10 to the product
between first two fins with the threaded ends
pointing upward, see fig. A.
Place the U shape castor assembly 11 over it
with both wheels pointing upward, see fig B,
ensure both threaded ends of U shape bolt 10
passing through both holes on the U shape
castor assembly 11 .
Fasten wing nut 8securely onto each
threaded end of U shape bolt 10 .
Repeat above steps on the rear side of the
product with the I shape castor assembly 9
and the U shape bolt 10 attached between
last two fins, see fig C.
S et the product back to upright position, whe els
on the floor. It is now ready to use.
Note: The product is equipped with a tilt
protection switch. It will shut down the product
automatically if it falls over or is lying on its side.
Operation
Unwind the power cord completely from the
power cord retainer 7.
Make sure that both, temperature control 3
and heat level switch 2, are set to MIN and
“0” respectively.
Connect the mains plug to the mains socket,
check and ensure that the mains voltage of
the mains socket meets the requirement
described in the chapter “Technical Data”.
Reaching the decided
room temperature
Set the temperature control 3to MAX. and
the heat level switch 2to “3”, the power
indicator 1lights up.
When the desired room temperature is reached,
turn the temperature control 3gently counter-
clockwise until the product shuts off, a “click”
sound is heard and the power indicator 1
goes off. Leave the temperature control 3
at the position and the room temperature is
now retained.
The product automatically cycles on and off
to keep the decided room temperature, the
power indicator 1light also cycles on and
off to indicate when the product is heating
up. As long as the heat level switch 2is set
to “1”/”2”/”3”, the product operates even
when the power indicator 1is off.
Use the heat level switch 2to select how
quickly the product shall warm up. To warm
up quickly, set the heat level switch 2to “3”.
Turbo heating
To heat the room more quickly, set the
temperature control 3to MAX. and the
heat level switch 2to “3”, the power
indicator 1lights up.
Press the heating fan switch 4to position
“I” to switch on the heating fan. An indicator
in the heating fan switch 4will light up.
Hot air will be blown through the hot air
outlet 5.
To switch off the hot air outlet 5, press the
heating fan switch 4to “0” position.
Using the temperature control 3to set the
product to the desired temperature.
Switch off the product
Press the heating fan switch 4to position “0”
to switch off the hot air outlet 5.

11GB/IE/NI
Turn the heat level switch 2to “0” then turn
the temperature control 3to MIN.
Remove the mains plug from the mains
socket.
Frost protection function
The frost protection function
automatically controls the product to
keep the room temperature above 7°C,
steps are as follows:
Connect the mains plug into a mains socket.
Set the heat level switch 2to either “1”, “2”
or “3”.
Set the Temperature control 3to MIN.
Note: The product will switch itself on and off
automatically to maintain a temperature higher
than 7°C.
Use the heating fan only
To use the hot air outlet 5only on the
product, steps are as follows.
Connect the mains plug into a mains socket.
Press the heating fan switch 4to position
“I” to switch on the hot air outlet 5. An
indicator in the heating fan switch 4will
light up. Hot air will be blown through the hot
air outlet 5.
To switch off the hot air outlet 5, press the
heating fan switch 4to “0” position.
Care and cleaning
Let the product to cool down
before cleaning.
Never immerse the product,
power cord or mains plug into water.
Remove the mains plug from the mains socket
and leave the product to cool completely
before cleaning.
Use a damp lint-free cloth to clean the product.
Use a mild detergent on the cloth for
stubborn dirt.
Do not use abrasive, aggressive or chemical
cleaning agents. It could damage the surfaces
of the product.
Storage
If the product not to be use for a long period
of time, clean it as described in the section
“Care and Cleaning”.
Wind the power cord around the power cord
retainer 7clockwise tightly and let the
mains plug being held at the upper part of
power cord retainer 7, see fig D.
Store the product at a clean and dry location.
Disposal
The packaging is made entirely of
recyclable materials, which you may
dispose of at local recycling facilities.
The Green Dot is not valid for Germany.
b
a
Observe the marking of the packaging
materials for waste separation, which
are marked with abbreviations (a)
and numbers (b) with following
meaning: 1–7: plastics / 20–22:
paper and fibreboard / 80–98:
composite materials.
The product and packaging materials
are recyclable, dispose of it separately
for better waste treatment. The Triman
logo is valid in France only.
Contact your local refuse disposal
authority for more details of how to
dispose of your worn-out product.

12 GB/IE/NI
To help protect the environment, please
dispose of the product properly when
it has reached the end of its useful life
and not in the household waste.
Information on collection points and
their opening hours can be obtained
from your local authority.
Observe the current regulations for waste oil
disposal.
Warranty
The product has been manufactured to strict
quality guidelines and meticulously examined
before delivery. In the event of product defects
you have legal rights against the retailer of this
product. Your legal rights are not limited in any
way by our warranty detailed below.
The warranty for this product is 3 years from the
date of purchase. Should this product show any
fault in materials or manufacture within 3 years
from the date of purchase, we will repair or
replace it – at our choice – free of charge to
you.
The warranty period begins on the date of
purchase. Please keep the original sales receipt
in a safe location. This document is required as
your proof of purchase. This warranty becomes
void if the product has been damaged, or used
or maintained improperly.
The warranty applies to defects in material or
manufacture. This warranty does not cover
product parts subject to normal wear, thus
possibly considered consumables (e.g. batteries)
or for damage to fragile parts, e.g. switches,
rechargeable batteries or glass parts.

13GB/IE/NI
Information requirements for electric local space heaters
Model identifier(s): 284692 / 284701
Item Symbol Value Unit Item Unit
Heat output Type of heat input, for electric storage
local space heaters only (select one)
Nominal heat
out put
Pnom 1.7 kW manual heat charge control, with in-
tegrated thermostat
[yes/no]
Minimum heat
output (indica-
tive)
Pmin 0.4 kW manual heat charge control with
room and/ or outdoor temperature
feedback
[yes/no]
Maximum con-
tinuous heat
output
Pmax,c1.7 kW electronic heat charge control with
room and/ or outdoor temperature
feedback
[yes/no]
Auxiliary electricity consumption fan assisted heat output [yes/no]
At nominal
heat output
elmax 1.700 kW Type of heat output /room temperature
control (select one)
At minimum
heat output
elmin 0.400 kW single stage heat output and no
room temperature control
[yes/no]
In standby
mode
elSB 0.000 kW Two or more manual stages, no
room temperature control
[yes/no]
with mechanic thermostat room tem-
perature control
[yes/no]
with electronic room temperature
control
[yes/no]
electronic room temperature control
plus day timer
[yes/no]
electronic room temperature control
plus week timer
[yes/no]
Other control options (multiple selections
possible)
room temperature control, with pre-
sence detection
[yes/no]
room temperature control, with open
window detection
[yes/no]
with distance control option [yes/no]
with adaptive start control [yes/no]
with working time limitation [yes/no]
with black bulb sensor [yes/no]

OWIM GmbH & Co. KG
Stiftsbergstraße 1
DE-74167 Neckarsulm
GERMANY
Model-No.: HG02912-BS / HG02913-BS
Version: 06 / 2017
Last Information Update: 07 /2017 · Ident.-No.:
HG02912-BS / HG02913-BS072017-GB/IE/NI
IAN 284692 IAN 284701