Skyzer Ingenico i5100 User manual

Ingenico i5100 Version 6.0 Configuration Guide
VERSION 1.0
Document ID: 0072

SKYZER TECHNOLOGIES PAGE 2 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
TABLE OF CONTENTS
1 INTRODUCTION.............................................................................................................................. 5
2 HARDWARE OVERVIEW ................................................................................................................. 5
2.1 T HE INGENICO I 5100 T ERMINAL ....................................................................................................5
2 . 1 . 1 Features of the i5100 .....................................................................................................6
2 . 1 . 2 The i5100 Keyboard .....................................................................................................7
2.1.2.1 Alphanumeric Key Entry...................................................................................................... 8
2 . 1 . 3 Card Reader.................................................................................................................8
2.1.3.1 Magnetic Stripe Card.......................................................................................................... 8
2.1.3.2 Smart Card (IC Card) .......................................................................................................... 8
2.2 T HE INGENICO I 3010 P INPAD .......................................................................................................9
2 . 2 . 1 Features of the Pinpad .............................................................................................10
2 . 2 . 2 The i3010 Keyboard ...................................................................................................11
2 . 2 . 3 Port Layout ..................................................................................................................12
2 . 2 . 4 Installation of an i3010 Pinpad ................................................................................13
3 SET UP ........................................................................................................................................... 15
3.1 EFTPOS CONFIGURATION FLOWCHART................................................................................15
3 . 1 . 1 DIAL-UP CONFIGURATION FLOWCHART ................................................................15
3 . 1 . 2 TCP-IP (BROADBAND) WITH DIAL BACKUP CONFIGURATION FLOWCHART ....16
3 . 1 . 3 TCP-IP (BROADBAND) CONFIGURATION FLOWCHART .......................................17
3.2 EFTPOS CONFIGURATION .......................................................................................................18
3.3 MULTI-MERCHANT CONFIGURATION ....................................................................................23
3.4 RESET MERCHANT CONFIGURATION (MEMORY RESET)......................................................25
3.5 ENABLE/DISABLE TERMINAL FUNCTIONS ...............................................................................26
3.6 CONFIGURE RECEIPT HEADER AND FOOTER........................................................................27
3.7 RESTART TERMINAL ...................................................................................................................28
4 OPERATION OF TERMINAL........................................................................................................... 29
4.1 MERCHANT LOGON.................................................................................................................29
4 . 1 . 1 Pending Reversal .......................................................................................................29
5 ADMINISTRATION ........................................................................................................................ 30
5.1 PASSWORDS..............................................................................................................................30
5.2 DIAGNOSTICS ...........................................................................................................................31
5.3 EXTRA TERMINAL FUNCTIONS .................................................................................................33
5 . 3 . 1 Xtra................................................................................................................................33
6 SAFETY AND MAINTENANCE ...................................................................................................... 35
6.1 CLEANING THE CASE ...............................................................................................................35
6.2 GENERAL SAFETY INFORMATION ...........................................................................................35
6.3 INGRESS GUARDS .....................................................................................................................35
6.4 EXTERNAL POWER SUPPLY.......................................................................................................36
6.5 CONNECTIONS .........................................................................................................................36
6.6 LIFT LATCH TO OPEN PRINTER LID............................................................................................37
6.7 PAPER SIZE .................................................................................................................................37
6.8 OPERATING ENVIRONMENT....................................................................................................37
7 SKYZER TECHNOLOGIES CONTACT DETAILS.............................................................................. 38

SKYZER TECHNOLOGIES PAGE 3 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
TABLE OF FIGURES
Figure 1 – Features of the Ingenico i5100 .................................................................................6
Figure 2 - i5100 Keyboard.............................................................................................................7
Figure 3 - Features of Ingenico i3010 ...................................................................................... 10
Figure 4 - i3010 Keyboard.......................................................................................................... 11
Figure 5 - Cable Port Locations................................................................................................ 36
Figure 6 - Printer Lid Opening ................................................................................................... 37
Figure 7 - Paper Roll Loading ................................................................................................... 37

SKYZER TECHNOLOGIES PAGE 4 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
FILE LOCATION:
A soft copy of this document can be found at:
N:\Software Development\ETSL\Operating Manual Guides\Ingenico
i5100\Ingenico i5100 - New Zealand Operating Manual Version 6.0\Operating
Manual\Ingenico i5100 Configuration Manual Guide v6.doc
DOCUMENT OWNER:
All changes to this document must be approved and signed off before
release by the Marketing Manager.
REVISION RECORD
VERSION CHANGE CHANGED BY DATE
1.0 Document creation Vineel Dhani 16/06/2009

SKYZER TECHNOLOGIES PAGE 5 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
1 INTRODUCTION
This document serves as a comprehensive guide to the operation of Skyzer’s
Ingenico i5100 EFTPOS terminal in New Zealand.
2 HARDWARE OVERVIEW
2.1 The INGENICO i5100 Terminal
The Ingenico i5100 Terminal consists of the following elements:
The Terminal Handset:
The cable that connects the terminal to both the power supply and
telephone line:
The power adapter and Figure 8 cable that connects the terminal to a 100 -
240V power outlet:

SKYZER TECHNOLOGIES PAGE 6 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
The Ethernet cable for TCP/IP connectivity:
2 . 1 . 1 Features of the i5100
Figure 1 – Features of the Ingenico i5100
Smart card reader
Easy loading printer
Large graphic backlit display
Connection
Ports
SAM compartment
18-key backlit keyboard
Magnetic stripe
reader

SKYZER TECHNOLOGIES PAGE 7 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
The FEED key
advances the paper
a few centimetres
Keyboard
The
FUNCTION key
provides
access
to the merchant functions.
The navigation keys navigate in
the terminal menus
The CHQ, SAV and CR key allows
account selection and soft key
functions.
The
Yellow/CLEAR key
cancels the last character
The
Red/CANCEL key
cancels the
procedure in progress, goes to idle
state
The Green/ENTER key validates the
input selections and information.
2 . 1 . 2 The i5100 Keyboard
These are the 0 to 9 keys. They are used for data entry (amount, PIN and
manual card number entry).
Figure 2 - i5100 Keyboard
The keyboard layout consists of:
•Keyboard (0 through 9)/
•Red/CANCEL/NO key/
•Yellow/ CLEAR/NO key/
•Green/ ENTER/YES input key/
•FUNCTION key/
•FEED key/
•Soft function/Navigation keys located directly under the display keys
(/CHQ, SAV/

& CR/  ) to allow the user to select alternate options
on the display.

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
2.1.2.1 Alphanumeric Key Entry
The alphanumeric keys are grouped in the following way.
1Q Z <space> ? –
q z
2A B C
a b c
3D E F
d e f
4G H I
g h i
5J K L
j k l
6M N O
m n o
7P R S
p r s
8T U V
t u v
9W X Y
w x y
0# * , .
To enter an alpha letter, first press the corresponding number key, and then
press the CR or FUNC key to scroll through the alpha letters for that key.
2 . 1 . 3 Card Reader
2.1.3.1 Magnetic Stripe Card
The card can be read either from bottom to top or from top to bottom, with
the stripe facing the terminal. Use a regular movement in order to ensure a
reliable card read.
2.1.3.2 Smart Card (IC Card)
Insert the card horizontally with the metallic chip facing upwards and leave in
position throughout the transaction.
Only remove the card when prompted by the terminal.

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
2.2 The INGENICO i3010 Pinpad
The Ingenico i3010 pinpad consists of the following elements:
The pinpad handset:
The interface cable that connects the pinpad to the i5100 terminal:
Connects to
pinpad Connects to
terminal

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
2 . 2 . 1 Features of the Pinpad
Figure 3 - Features of Ingenico i3010
18-key keyboard
Backlit display
Connection
Port

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
2 . 2 . 2 The i3010 Keyboard
Figure 4 - i3010 Keyboard
The keyboard layout consists of:
•Keyboard (0 through 9)/
•Red/CANCEL/NO key/
•Yellow/ CLEAR/NO key/
•Green/ ENTER/YES input key/
•Function key/
•Feed key/
•Soft function/Navigation keys located directly under the display
(/CHQ, SAV/

& CR/  ) to allow the user to select options on the
display.
Keyboard
The
navigation keys
The CHQ, SAV and CR key allows
account selection and soft key
functions.
The
Yellow/CLEAR key
cancels the last character
The
Red/CANCEL key
ca
ncels the
procedure in progress, goes to idle
state
The Green/ENTER key validates the input
selections and information.

SKYZER TECHNOLOGIES PAGE 12 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
2 . 2 . 3 Port Layout
The following ports are as defined at the rear of the i5100 terminal.
Power Port
Telephone/
PSTN Port
Pinpad Port
(RS232-1)
ECR Interface
Port (RS232-2)
Ethernet Port

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
2 . 2 . 4 Installation of an i3010 Pinpad
To add an i3010 pinpad to an i5100 terminal, follow the steps below:
1. Ensure that the power supply to the i5100 terminal is turned off.
2. Plug the pinpad cable into the i3010 pinpad port.
3. Plug the pinpad cable into the RS232-1 port on the i5100 terminal.
4. Turn the power supply to the i5100 terminal back on.
5. The 2 phase synchronisation process between the i3010 pinpad and
i5100 terminal will begin automatically. The following screens will appear
on the i3010 pinpad display during the synchronisation process.
6. At the conclusion of the synchronisation process, the i3010 pinpad will
display:
Keys Phase 1
Keys Phase 1Keys Phase 1
Keys Phase 1
Synchronization
SynchronizationSynchronization
Synchronization
Keys
KeysKeys
Keys Phase 2
Phase 2 Phase 2
Phase 2
Synchronization
SynchronizationSynchronization
Synchronization
I3010 P
I3010 PI3010 P
I3010 PCI 02.09
CI 02.09CI 02.09
CI 02.09
1234
12341234
1234-
--
-
D
D D
D
Connects to
Terminal RS232-1
Connects to pinpad

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
To complete the i3010 installation process:
7. Reboot the i5100 terminal by pressing and releasing the shortcut keys
(CHQ + SAV + CANCEL) at the same time.
8. The i3010 pinpad will now display “PAYMARK EFTPOS” which is its
standard idle screen.
NOTE: If the above steps have been performed and the i3010 pinpad is still
displaying the step 6 screen, repeat step 7 again to re-synchronise the internal
keys between the i3010 pinpad and i5100 terminal.
In the unlikely event that the i3010 pinpad has not been synchronised with the
serial number, perform the steps below to complete the installation process:
9. The i5100 terminal will prompt for the serial number of the i3010 pinpad to
be entered. Key the 10 digit serial number (found on the back of the
i3010 pinpad) into the i5100 terminal and press ENTER.
10.The i5100 terminal will prompt to re-enter the serial number and press
ENTER.
NOTE: When replacing an i3010 pinpad, ensure that the power supply to the
i5100 terminal is turned off. Unplug the i3010 pinpad cable from the RS232-1
port on the i5100 terminal and then proceed from step 2(as above).
PAYMARK
PAYMARKPAYMARK
PAYMARK
FTPOS
FTPOSFTPOS
FTPOS
nter Serial Num
nter Serial Numnter Serial Num
nter Serial Num
Re
ReRe
Re-
--
-enter Serial
enter Serial enter Serial
enter Serial

SKYZER TECHNOLOGIES PAGE 15 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
At the COMMS MODE,
press the corresponding
number key to select
preferred comms mode
and press ENTER
1-Dial-up
2-TCP-IP/Dial
3-TCP-IP
3 SET UP
3.1 EFTPOS CONFIGURATION FLOWCHART
3 . 1 . 1 DIAL-UP CONFIGURATION FLOWCHART
From the idle screen
press FUNC and
then key in 3824
followed by the
ENTER
Key in the Terminal and
Merchant ID into the
terminal followed by
the
ENTER.
Press ENTER at the
CONFIG PARAMS?
Network Interface
Identifier (NII) by
default will be selected
as 001 and press ENTER
START
COMPLETED
Enter the PABX
number if required
and press ENTER. To
put in a pause or wait,
put in the character
‘A’ by pressing 2and
then
FUNC.
The HOST PHONE
NO? by default will
be selected as
08797 and press
ENTER
Save Config Y/N?
Press ENTER to save
or CLEAR to exit
without saving
Dial-up Configuration
At the Dial Mode,
press the
corresponding
number key to select
preferred dial mode
and press ENTER
1-Tone
2-Pulse
3-Tone/Blind

SKYZER TECHNOLOGIES PAGE 16 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
At the COMMS MODE,
press the corresponding
number key to select
preferred comms mode
and press ENTER
1-Dial-up
2-TCP-IP/Dial
3-TCP-IP
3 . 1 . 2 TCP-IP (BROADBAND) WITH DIAL BACKUP
CONFIGURATION FLOWCHART
From the idle screen
press FUNC and
then key in 3824
followed by the
ENTER
Key in the Terminal and
Merchant ID into the
terminal followed by
the
ENTER.
Press ENTER at the
CONFIG PARAMS?
Network Interface
Identifier (NII) by
default will be selected
as 001 and press ENTER
If TCP-IP is selected, the
Primary Host IP address
is set as default
117.120.34.110, press
ENTER.
Secondary Host IP
address is set as default
117.120.32.110, press
ENTER.
Manually key in the
•Static IP address
•Subnet Mask
•Gateway IP
address
followed by ENTER.
START
YES
NO
At the Enable DHCP Y/N, by
default is selected as 1-YES
and press ENTER, if the site
has DHCP
If the site has no DHCP
enabled, press 2-NO and
then press
ENTER
.
COMPLETED
START TCP-IP Y/N?
Press ENTER to start
TCP-IP or CLEAR to exit
without starting TCP-IP
Enter the PABX
number if required
and press ENTER. To
put in a pause or wait,
put in the character
‘A’ by pressing 2and
then FUNC.
The HOST PHONE
NO? by default will
be selected as
08797 and press
ENTER
Save Config Y/N?
Press ENTER to save
or CLEAR to exit
without saving
Dial-up Configuration
At the Dial Mode,
press the
corresponding
number key to select
preferred dial mode
and press ENTER
1-Tone
2-Pulse
3-Tone/Blind

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
3 . 1 . 3 TCP-IP (BROADBAND) CONFIGURATION FLOWCHART
From the idle screen
press FUNC and
then key in 3824
followed by the
ENTER
Key in the Terminal and
Merchant ID into the
terminal followed by
the ENTER.
At the COMMS MODE,
press the corresponding
number key to select
preferred comms mode
and press ENTER
1-Dial-up
2-TCP-IP/Dial
3-TCP-IP
Press ENTER at the
CONFIG PARAMS?
Network Interface
Identifier (NII) by
default will be selected
as 001 and press ENTER
If TCP-IP is selected, the
Primary Host IP address
is set as default
117.120.34.110, press
ENTER.
Secondary Host IP
address is set as default
117.120.32.110, press
ENTER.
Manually key in the
•Static IP address
•Subnet Mask
•Gateway IP
address
followed by ENTER.
START
YES
NO
At the Enable DHCP Y/N, by
default is selected as 1-YES
and press ENTER, if the site
has DHCP
If the site has no DHCP
enabled, press 2-NO and
then press
ENTER
.
COMPLETED
START TCP-IP Y/N?
Press ENTER to start
TCP-IP or CLEAR to exit
without starting TCP-IP
Save Config Y/N?
Press ENTER to save
or CLEAR to exit
without saving

SKYZER TECHNOLOGIES PAGE 18 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
3.2 EFTPOS CONFIGURATION
The EFTPOS Configuration option enables the terminal to be configured to
operate as an EFTPOS terminal and must be done before the terminal can
process transactions.
For a multi-merchant terminal each merchant has its own configuration.
Step Terminal Display Comment
1.0
Press FUNC
2.0
FUNCTION
FUNCTIONFUNCTION
FUNCTION?
??
? Enter 3824 and press ENTER.
3.0
CONFIG PARAMS?
CONFIG PARAMS?CONFIG PARAMS?
CONFIG PARAMS?
NT R OR CL AR
NT R OR CL ARNT R OR CL AR
NT R OR CL AR ENTER to configure the parameters, CLEAR to cancel and exit to idle prompt.
4.0
T RMINAL ID?
T RMINAL ID?T RMINAL ID?
T RMINAL ID?
XXXXXXXX
XXXXXXXXXXXXXXXX
XXXXXXXX
This parameter specifies the Terminal ID that ET L assigns to the terminal.
Press ENTER.
5.0
M RCHANT ID?
M RCHANT ID?M RCHANT ID?
M RCHANT ID?
XXXXXXXXX
XXXXXXXXXXXXXXXXXX
XXXXXXXXXXX
XXXX
XX
This parameter specifies the Merchant ID assigned by ET L.
Press ENTER.
6.0
NII?
NII?NII?
NII?
001
001001
001
This parameter specifies the Network International Identifier (by default 001) that
the terminal uses to route messages to ET L.
Press ENTER.
7.0
COMMS MOD ?
COMMS MOD ?COMMS MOD ?
COMMS MOD ?
1
11
1-
--
-DIAL
DIALDIAL
DIAL-
--
-UP
UPUP
UP
To configure COMM mode:
Press 1 for Dial-up configuration followed by ENTER and proceed with the
configuration as on page 19.
7.1
COMMS MOD ?
COMMS MOD ?COMMS MOD ?
COMMS MOD ?
2
22
2-
--
-TCP
TCPTCP
TCP-
--
-IP / Dial
IP / DialIP / Dial
IP / Dial
Press 2 for TCP-IP /Dial backup configuration followed by ENTER and proceed with
the configuration as on page 20 - 21.
7.2
COMMS MOD ?
COMMS MOD ?COMMS MOD ?
COMMS MOD ?
3
33
3-
--
-TCP
TCPTCP
TCP-
--
-IP
IPIP
IP
Press 3 for TCP-IP configuration followed by ENTER and proceed with the
configuration as on page 22

SKYZER TECHNOLOGIES PAGE 19 OF 38
INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
Dial-Up Con iguration
8.0
DIAL MOD ?
DIAL MOD ?DIAL MOD ?
DIAL MOD ?
1
11
1-
--
-TON
TONTON
TON
2
22
2-
--
-PULS
PULSPULS
PULS
3
33
3-
--
-TON /BLIND
TON /BLINDTON /BLIND
TON /BLIND
This parameter sets up the way that the terminal dials. elect the mode by pressing
the corresponding number key.
1 = Tone - is the default setting.
In the default dial mode setting 1 (Tone), the terminal uses DTMF tones to dial the
number, but only after detecting a valid NZ dial tone. If a valid dial tone isn’t
detected, “Transmission Error” will be displayed.
2 = Pulse Dial – this comms setting is used for the older PABX systems and is
rarely used nowadays.
3 = Blind Dial – this is the same as Tone dial, however the modem ignores the
health of the dial tone on the line and simply dials the configured phone number to
call the host. This is used where the quality of the dial tone is low.
9.0
PABX?
PABX?PABX?
PABX?
1A
1A1A
1A
Press ENTER to bypass if no PABX prefix is required.
This parameter specifies the PABX numbers that the terminal dials to access an
outside line.
Note: The terminal pauses for 1 second after dialling if a control character ‘A’ is
inserted after the PABX number. To insert a control character ‘A’, press the
corresponding number key 2 and then the FUNC key.
10.0
HOST PHON NO?
HOST PHON NO?HOST PHON NO?
HOST PHON NO?
08797
0879708797
08797
This parameter specifies the Phone number of the ET L Host.
Press ENTER.
11.0
SAV CONFIG Y/N
SAV CONFIG Y/NSAV CONFIG Y/N
SAV CONFIG Y/N Terminal prompts to save configuration. Press ENTER to save configuration on the
terminal or press CLEAR to exit and return to idle screen.

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INGENICO I5100 VERSION 6.0 CONFIGURATION GUIDE Version 1.0
TCP-IP (Broadband) with Dial Backup Con iguration
12.0
PRIMARY
PRIMARYPRIMARY
PRIMARY
HOST IP ADDR SS
HOST IP ADDR SSHOST IP ADDR SS
HOST IP ADDR SS
117.120.34.110
117.120.34.110117.120.34.110
117.120.34.110
This parameter specifies the Primary Host IP Address. By default it is set to
117.120.34.110.
Press ENTER.
13.0
S CONDARY
S CONDARYS CONDARY
S CONDARY
HOST IP ADDR SS
HOST IP ADDR SSHOST IP ADDR SS
HOST IP ADDR SS
117.120.32.110
117.120.32.110117.120.32.110
117.120.32.110
This parameter specifies the econdary Host IP Address. By default, it is set to
117.120.32.110.
Press ENTER.
14.0
NABL DHCP Y/N
NABL DHCP Y/NNABL DHCP Y/N
NABL DHCP Y/N
1
11
1-
--
-Y S 2
Y S 2Y S 2
Y S 2-
--
-NO
NONO
NO
To enable the DHCP (Dynamic Host Configuration Protocol), press 1 followed by the
ENTER and proceed with step 19.0.
Note: By de ault 1-YES is always selected.
If a site has no DHCP enabled on their router, then proceed with step 15.0
15.0
NABL DHCP Y/N
NABL DHCP Y/NNABL DHCP Y/N
NABL DHCP Y/N
1
11
1-
--
-Y S 2
Y S 2Y S 2
Y S 2-
--
-NO
NONO
NO
To disable the DHCP (Dynamic Host Configuration Protocol), press 2 followed by the
ENTER and proceed with step 16.0.
NOTE: When con iguring the terminal or Static IP address, ensure to
obtain the IP address, subnet mask and de ault gateway IP address rom
your ISP (Internet Service Provider) or connectivity with the ETSL
network.
16.0
T RM IP ADDR SS
T RM IP ADDR SST RM IP ADDR SS
T RM IP ADDR SS
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXXXXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enter in the static IP address for the terminal.
Example: 192.10.1.14
Note: Press the FUNC key to insert a dot in between numbers.
17.0
SUBN T MASK
SUBN T MASKSUBN T MASK
SUBN T MASK
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXXXXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enter in the subnet mask for the static IP address.
Example: 255.255.255.0
18.0
GAT WAY IP ADD
GAT WAY IP ADDGAT WAY IP ADD
GAT WAY IP ADDR
RR
R
XXX.XXX.XXX.XXX
XXX.XXX.XXX.XXXXXX.XXX.XXX.XXX
XXX.XXX.XXX.XXX
Enter in the gateway IP address to forward the packets from.
Example: 192.10.1.1
19.0
DIAL MOD ?
DIAL MOD ?DIAL MOD ?
DIAL MOD ?
1
11
1-
--
-TON
TONTON
TON
2
22
2-
--
-PULS
PULSPULS
PULS
3
33
3-
--
-TON /BLIND
TON /BLINDTON /BLIND
TON /BLIND
This parameter sets up the way that the terminal dials. elect the mode by pressing
the corresponding number key.
1 = Tone - is the default setting.
In the default dial mode setting 1 (Tone), the terminal uses DTMF tones to dial the
number, but only after detecting a valid NZ dial tone. If a valid dial tone isn’t
detected, “Transmission Error” will be displayed.
2 = Pulse Dial – this comms setting is used for the older PABX systems and is
rarely used nowadays.
3 = Blind Dial – this is the same as Tone dial, however the modem ignores the
health of the dial tone on the line and simply dials the configured phone number to
call the host. This is used where the quality of the dial tone is low.