Ingenico Lane/8000 User manual

www.ingenico.com
28-32, boulevard de Grenelle, 75015 Paris - France / (T) [phone] / (F) [phone]
Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre
Lane/8000
User Guide

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
2
Contents
1_Introduction 4
5
10
6
17
9
17
9
6
7
2_Unpacking
3_Recommendations
3_1 Safety
3_2 Security of your terminal
(tampering attempt detection)
3_3 Main Characteristics
3_3_1 Terminal
3_3_2 Power characteristics
4_Daily use
4_1 Card reading
11
3_3_3 Lane/8000 Power values in different
modes
11
3_4 Functional description
12
3_5 Installation & Connections
13
12
3_5_1 Positionning the terminal
3_5_2 Inserting SAM (Secure access module)
and Micro SD
15
3_5_3 Connecting the terminal to the host
15
3_5_4 Setting the Lane/8000 on the standpole
adaptor
17
17
4_1_1 Swiping a card
4_1_2 Inserting a smart card
17
4_1_3 Reading a contactless card

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
3
23
20
22
18
18
20
20
20
23
24
24
25
4_2 Signature capture
4_3 Audio
5_Maintenance
5_1 Cleaning of the terminal
5_2 Transport and storage
5_3 Troubleshooting
6_Cables
7_Norms & Marking
7_1 Federal Communications
Commission (FCC) Statement
7_2 Industry Canada (IC) Statement
7_3 Environment (WEEE, Batteries and
Packaging)
7_4 Marking
19
4_4 Camera (optional)

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
4
1_Introduction
Thank you for choosing an Ingenico payment terminal.
We recommend you to read carefully this user guide: it gives you
the necessary information about safety precautions, unpacking,
installation and maintenance of your terminal.
WARRANTY / SECURITY
To benet from the guarantee-related product, and to
respect the security, we ask you to use only the power
supply delivered in box with the product, entrusting
maintenance operations only to an authorized person.
Failure to comply with these instructions will void the
manufacturer’s responsibility.
This symbol indicates an important Warning.
This symbol indicates a piece of advice.

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
5
2_Unpacking
According to the model, the following items are included in the
packaging box (including optional accessories) :
The box may also include the following items depending on your
working conguration :
The power supply unit provided with your equipment is
specially designed for it. Do not use any other power supply.
CAUTION
Keep the packaging. It must be re-used whenever the
terminal is shipped.
ADVICE
Power supply unit and power cord
A stylus
Modules
Screws to x the main cable and the module
Cable (specic to connectivity requirements)
An installation guide
The terminal

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
6
Power Supply
Unit Supplier
3_Recommendations
3_1 Safety
Power on/Power down - Emergency stop
To power on or power down the terminal, connect or disconnect the
power supply from the electric outlet.
Power supply unit
Only use the power supply AC/DC provided with Lane/8000
or the power provided by a cash register limited power
source (LPS).
CAUTION
Authorized power supply units :
Type Supplier
reference
Electrical
characteristics
Ingenico
part number
PHIHONG
TECHNOLOGY
Co. Ltd
Desktop PSM24W-
080L6IN-R
8VDC 3A
Level VI 296198809
Desktop Power Supply units have to be connected to the mains with
one of these cables :
- Power cord 189609046 (EU)
- Power cord 188413214 (US)
CAUTION
The terminal is tted with a lithium battery cell which is
not accessible to the user. Only a qualied technician is
authorized to open the unit and change this component.
Risk of explosion if the battery is replaced by an incorrect
type. Dispose of used battery according to the instructions.
Lithium battery cell

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
7
Electrical power supply network
Must be installed near the equipment and easily accessible;
Must meet standards and regulations in the country of use.
Explosion areas
Certain regulations restrict the use of radio equipment in chemical
plants, fuel depots and any site where blasting is carried out. You are
urged to comply with these regulations. The terminal shall be protected
by a specially tted and certied cover enabling use in proximity to a
fuel pump.
3_2 Security of your terminal
(tampering attempt detection)
Your device fulls current applicable PCI PTS security requirements.
Upon receipt of your terminal you should check for signs of tampering
of the equipment. It is strongly advised that these checks are
performed regularly after receipt. You should check, for example: that
the keypad is rmly in place; that there is no evidence of unusual wires
that have been connected to any ports on your terminal or associated
equipment, the chip card reader or any other part of your terminal.
Such checks would provide warning of any unauthorised modications
to your terminal, and other suspicious behaviour of individuals that
have access to your terminal.
Your terminal detects any “tampered state”. In this state the terminal
will repeatedly ash the message” Alert Irruption!” and further use of
the terminal will not be possible. If you observe the “Alert Irruption!”
message, you should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your
terminal is only granted to staff that have been independently veried
as being trustworthy.
The terminal must never be put in or left at a location where it could be
stolen or replaced by another device.
as being trustworthy.
The terminal must never be put in or left at a location where it could be
stolen or replaced by another device.
The electrical outlet must meet the following criteria:
Connection of headset on audio jack
Connection of headset on audio jack
An excessive acoustic pressure of headset can involve
deafness!
CAUTION

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
8
If the warranty label is torn or removed, the warranty will
be void.
WARNING
Positioning of the Lane/8000 on check stand must be in
such a way to make cardholder PIN (Personal Identication
Number) spying infeasible.
Installing device on an adjustable stand must be in such a
way that consumers can swivel the terminal sideways and/
or tilt it forwards/backwards to a position that makes visual
observation of the PIN-entry process difcult.
Positioning of in-store security cameras such that the
PIN-entry keypad is not visible. NEVER ask the customer
to divulge their PIN Code. Customers should be advised to
ensure that they are not being overlooked when entering
their PIN Code.
CAUTION
This equipment may not be modied, altered or changed in
any way without signed written permission from Ingenico
CAUTION

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
9
3_3 Main Characteristics
3_3_1 Terminal
Display
Touchscreen
796g
200 (L) x 205,5 (W) x 44 (H) mm
7” backlit LCD, WVGA (800 x 480 pixels)
Capacitive
Weight
(Poids, Gewicht)
Size
(dimensions, Maße)
Max altitude
from 0°C to +45°C
85% RH non-condensing at +40°C
2000 m
Ambient temperature
Max relative humidity
Operating conditions
-20°C, +70°C
85% at +55°C
Storage temperature
Max relative humidity
Storage conditions

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
10
3_3_2 Power characteristics
The Lane/8000 can be powered by several ways :
An external power supply unit
By POE (Power over Ethernet)
By USB (12VDC)
Model Name
Weight
Size
(l x w x h)
Class
Input
voltage
PSM24W-080L6IN-R
Power supply units
The characteristics for each type of power supply are detailed
hereafter.
296198809
Ouput
voltage
243 g (8.57 oz)
120 x 50 x 31 mm
Level VI
AC 100-240V
50-60Hz
DC 8V 3A
The power supply unit provided with your equipment is
specially designed for this Ingenico terminal. Do not use
any other power supply. The use of a power supply with
apparently similar voltage/current characteristics may
damage your terminal.
WARNING
Dans le cas où vous choisiriez d’utiliser un bloc alimentation,
assurez-vous de n’utiliser que le bloc d’alimentation qui a
été conçu spécialement pour votre terminal. N’utilisez pas
d’autre bloc d’alimentation. L’emploi d’un bloc d’alimentation
présentant des caractéristiques apparemment similaires de
tension/intensité peut endommager votre terminal.
AVERTISSEMENT

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
11
Idle mode - backlight OFF
Idle mode - backlight ON (50%)
Typical – SCR & CLESS - Backlight ON (50%)
Maximum
Mode
3,1W
Lane/8000 Power (W)
3,5W
16W
POE (Power over Ethernet)
The power sourcing equipment must be compliant with IEEE802.3af
standard, class 0 which means 12.95W max.
Nur das Netzteil, das speziell für Ihr Gerät ausgelegt wurde,
benutzen. Benutzen Sie kein anderes Netzteil. Die Benutzung
eines Netzgeräts mit scheinbar ähnlicher Spannung/
Stromstärke kann zur Beschädigung Ihres Terminals führen.
WARNHINWEIS
3_3_3 Lane/8000 Power values in different
modes
Lane/8000 works at voltages between 8VDC and 12VDC.
3_4 Functional description
Stylus
7 inch-
touchscreen
Contactless
Reader
Keypad
Magnetic
stripe
Reader
Smartcard
Reader
8,8W

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
12
Place the terminal with an easy access to an electrical outlet. Place
the terminal away from any heat source and protected from dust,
vibrations and electromagnetic radiations (away from video terminals,
PC, anti-shoplifting barriers ...). The terminal is exclusively made for
indoor use.
The Lane/8000 device may be mounted on a at surface, wall, or
customer stand.
Do not place the Lane/8000 device on a PC monitor, adjacent
to an electronically active security tag deactivation system,
or near other sources of magnetic elds.
CAUTION
The Lane/8000 device must be at least 30 centimeters (12 inches)
away from an electronically active type of security tag deactivation
pad.
3_5 Installation & Connections
3_5_1 Positioning the terminal
second
Ethernet
port
Multipoint
Connector
Standpole
Adaptor
pattern
USB Type
A port
Speaker
3,5mm
Audio
Jack

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
13
An electronically active system sends out a powerful and
potentially disruptive signal to deactivate the security tag. If
the Lane/8000 device is placed too close to the system’s pad, or
placed above the pad, the product may not work properly.
A passive system is a permanent magnet type that does not send
out a signal. This type should not affect the Lane/8000 device.
3_5_2 Inserting SAM (Secure access module)
and Micro SD
Before starting, switch off the terminal by disconnecting the
power supply.
CAUTION
Unscrew the modules and remove them both
Access to SAM and Micro SD is now possible.
Perform the following operations :
Insert the SAM Card into the slot marked (1), (2) or (3). Take care
to ensure that the SAM Card is inserted in the correct manner.
The cut corner must be positioned as indicated on the gure
below.

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
14
Do not use any tools when installing or removing the SAM
Card or Micro SD.
CAUTION
During this operation, it is necessary to be in an ESD
protected environment. As this is not very easy, it is
recommended to make this operation using ESD shoes for
example.
WARNING
Slide back the module and screw them tight

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
15
Flip the terminal. There is one port on the back for power
and communications.
Connect the cable on the terminal.
3_5_3 Connecting the terminal to the host
Connecting must be made when power supply unit is not
plugged in the cable.
CAUTION
Connect the other end to the power supply unit and a
Host (PC / cash register…).
Plug the power supply into the mains.
The main port at the back must not be used to connect an
HDMI video cable. Only connect cables provided by Ingenico.
WARNING
Note : 2 screws can be added (M2.5 x 8) to hold more rmly the cable.
3_5_4 Setting the Lane/8000 on the stand-
pole adaptor
Install the terminal on a at
surface is not possible on
the Lane/8000 as is. It is
designed to be tted on a
standpole adaptor.
A specic pattern by Ingenico
has been developed to t
the Lane/8000.

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
16
To t the Lane/8000 to the stand pole adaptor, it only requires to slide
down the Lane/8000 until a click sound:
The Lane/8000 is now ready to use :
Click!

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
17
4_Daily use
4_1 Card reading
4_1_1 Swiping a card
Insert the card manually in the reader,
magnetic stripe facing the main body of the
terminal, and slide the card from the rear
to the front in a continuous motion for best
results.
Swipe the card with constant speed, neither too slowly
nor too fast, to maximize the reading efciency and avoid
annoying repetitions.
4_1_2 Inserting a smart card
Chip cards should be inserted into your
terminal as illustrated with the chip
facing up and into the card reader.
4_1_3 Reading a contactless card
Bring the card to the active zone above
the contactless logo (at about 1cm).
Keep the card close to the contactless
logo during the transaction.
Your contactless terminal provides four
contactless status lights located above the
contactless logo.
We recommend to the customer to provide guidance to the
cardholder as to avoid having his card close to any magnets
on the device since the card may be damaged. There is one
magnet in the stylus and another in its holder.
WARNING

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
18
Do not stick any label onto the contactless active zone. It
can decrease seriously contactless efciency.
CAUTION
Avoid metallic parts around the contactless area.
CAUTION
4_2 Signature capture
The signature capture is done with a stylus and a
capacitive touchscreen
4_3 Audio
A speaker is available there is also an Audio jack. When a headset is
plugged in, there is no more sound from the speaker.
This option is not designed to play music, but to facilitate
the use by blind people.
The jack is 3.5mm, 32 ohms impedance.
The audio jack is located next to the card reader.
The audio jack is located next to the card reader.
When a contactless card is presented to the contactless active zone
during a transaction the second, third and fourth status lights will be
lit in turn. The card read is successful when all four status lights are
lit and a conrmation tone can be heard.
When a contactless transaction is started the rst (left hand) status
light will be lit steadily; this indicates that the contactless is in use
but a card is not being read.

Lane/8000
900030066 R11 000 02/0119
Copyright© 2019 Ingenico
All rights reserved
19
4_4 Camera (optional)
The Lane/8000 can be equiped with a module integrating a
5 megapixels autofocus camera.
Reference of the module : MODU/8005 WiFi
Note: The Lane/8000 can be equiped with a module without camera.
Reference of the module : MODU/7003 WiFi