SMART Board M685ix2 User manual

SMARTBoard® M685ix2
Interactive whiteboard systems
Configuration and user’s guide
For model SBM685ix2

FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the US Federal Communications Commission
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Trade-mark notice
SMARTBoard, SMARTNotebook, DViT, smarttech, the SMART logo and all SMART taglines are trade-marks or registered trade-marks of
SMARTTechnologiesULC in the US and/or other countries. Windows and InternetExplorer are either registered trade-marks or trade-marks of Microsoft
Corporation in the US and/or other countries. Apple, iMac, Macintosh, Mac, MacOS and MacOSX are trade-marks of Apple Inc., registered in the US and other
countries. Blu-ray is a trade-mark of the Blu-ray Disc Association. Crestron, RoomView and RoomView Connected are either trade-marks or registered trade-
marks of Crestron Electronics, Inc. in the United States and/or other countries. TexasInstruments, BrilliantColor and DLPLink are trade-marks of
TexasInstruments. DLP is a registered trade-mark of TexasInstruments. All other third-party product and company names may be trade-marks of their respective
owners.
Copyright notice
© 2013 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following US patents.
www.smarttech.com/patents
10/2013

i
Important information
Before you install and use your SMART Board® M685ix2 interactive whiteboard system, read
and understand the safety warnings and precautions in this user’s guide and the important
information document included. These safety warnings and precautions describe the safe and
correct operation of your interactive whiteboard system and its accessories, helping you to
prevent injuries and equipment damage. Ensure that your interactive whiteboard system is
always being used correctly.
In this document, “interactive whiteboard system” refers to the following:
lSMARTBoard M685 interactive whiteboard
lSMARTUX80 projector
lAccessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorised SMART reseller (smarttech.com/where)
for more information.
Safety warnings, cautions and important
information
Installation
WARNING
lFailure to follow the installation instructions included with your SMART product could
result in personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for
one person to safely manoeuvre.
When you lift your interactive whiteboard, you and your assistant should stand on either
side of the screen, supporting its weight at the bottom whilst balancing the top with your
other hands.

I M P O R T A N T I N F O R M A T I O N
ii
lWhen mounting the projector boom on a framed or hollow wall, attach the mounting
bracket to a stud to safely support the projector’s weight. If you use only drywall anchors,
the drywall can fail, resulting in possible personal injury, and damage to the product which
may not be covered by your warranty.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a
cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting colour. Handle cables carefully and avoid excessive
bending.
C A U T I O N
lDo not operate this unit immediately after moving it from a cold location to a warm
location. When the unit is exposed to such a change in temperature, moisture can
condense on the lens and crucial internal parts. Allow the system to stabilise to room
temperature before operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lIf you need to lean the interactive whiteboard against a wall before you mount it, make
sure that it remains in an upright position.
Do not rest the interactive whiteboard on its side or on the top of the frame.
lYou must connect the USB cable that came with your SMARTBoard interactive
whiteboard to a computer that has a USB compliant interface and that bears the USB
logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950
and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating
safety and to avoid damage to the SMARTBoard interactive whiteboard.
I M P O R T A N T
lThe SMARTBoard M685ix2 interactive whiteboard system textless installation guide is
also available online (smarttech.com/kb/170440).
lMake sure that an electrical socket is near your SMART product and remains easily
accessible during use.

I M P O R T A N T I N F O R M A T I O N
iii
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
Operation
WARNING
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
C A U T I O N
lDo not block the projector’s ventilation slots and openings.
I M P O R T A N T
lIf you have peripheral devices that do not use a 3.5 mm phone jack audio in/out, a DB15
VGA video input connector or an HDMI™ video connector, you may need to purchase
third-party adapters.
lKeep your remote control in a safe place because there is no other way to access menu
options.
lDisconnect the product from its power source when it is not used for a long period.
Other precautions
If you own a SMARTproduct other than a SMARTBoard M685ix2 series interactive whiteboard
system, refer to the warnings document that was sent with your product for relevant warnings
and maintenance instructions.
Environmental requirements
Before you install your interactive whiteboard system, review the following environmental
requirements.
Environmental
requirement
Parameter
Operating temperature l5°C to 35°C (41°F to 95°F) from 0m to 1800m (0' to 6000')
l5°C to 30°C (41°F to 86°F) from 1800m to 3000m (6000' to 9800')

I M P O R T A N T I N F O R M A T I O N
iv
Environmental
requirement
Parameter
Storage temperature l-20°C to 50°C (-4°F to 122°F )
Humidity l5% to 95% storage relative humidity, non-condensing
5% to 85% operating relative humidity, non-condensing
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive
whiteboard, the projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 25 for
information on cleaning the SMARTUX80 projector.
Electrostatic
discharge (ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a
330ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMART Board M685ix2 interactive whiteboard system cables
should be shielded to prevent potential accidents and degraded
video and audio quality.
Conducted and
radiated emissions
lEN55022/CISPR 22, Class A

v
Contents
Important information i
Safety warnings, cautions and important information i
Environmental requirements iii
Chapter 1: About your interactive whiteboard system 1
SMART Board M685ix2 interactive whiteboard system features 2
Included accessories 4
Optional accessories 5
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7
Choosing a height 8
Routing the cables 8
Installing SMART software 8
Setting up the projector image 9
Integrating your system with peripheral devices 11
Chapter 3: Using your interactive whiteboard system 13
Using your projector 13
Using your interactive whiteboard 21
Chapter 4: Maintaining your interactive whiteboard system 23
Maintaining your interactive whiteboard 23
Cleaning the projector 25
Focusing and adjusting the projector image 25
Removing and replacing the projector lamp module 25
Resetting the lamp hours 27
Replacing the remote control battery 28
Chapter 5: Troubleshooting your interactive whiteboard system 29
Before you start 30
Determining your interactive whiteboard system’s status 32
Resolving interactive whiteboard issues 33
Resolving projector issues 33
Resolving audio issues 39
Resolving network communication issues 40
Accessing the service menu 40
Transporting your interactive whiteboard system 41
Appendix A: Remotely managing your system through a network interface 43
Webpage management 43
Simple Network Management Protocol (SNMP) 51

C O N T E N T S
vi
Appendix B: Remotely managing your system through an RS-232 serial interface 53
Connecting your room control system to the SMARTUX80 projector 54
Projector programming commands 55
Appendix C: Integrating other devices 75
Video format compatibility 75
Connecting peripheral sources and outputs 78
Appendix D: Remote control code definitions 81
Appendix E: Hardware environmental compliance 83
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery
Directives) 83
Batteries 83
Mercury 83
More information 83
Index 85

Chapter 1
1
Chapter 1: About your interactive
whiteboard system
SMART Board M685ix2 interactive whiteboard system features 2
SMARTBoard M600 series interactive whiteboard 2
SMARTUX80 projector 3
Included accessories 4
Remote control 4
Pens 5
Optional accessories 5
Hardware mounting kit 5
Your SMART Board M685ix2 interactive whiteboard system combines the following
components:
lSMARTBoard M600 series interactive whiteboard
lSMARTUX80 projector
lAccessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.

C H A P T E R 1
About your interactive whiteboard system
2
SMART Board M685ix2 interactive whiteboard
system features
Your SMART Board M685ix2 interactive whiteboard system uses the WXGA (16:10) ultra-short-
throw, high-offset SMARTUX80 projector. It
delivers high-definition, high performance
interactivity that is virtually shadow--free and glare--
free.
The modular and expandable hardware and software
architecture of your interactive whiteboard system
enables you to do everything you can do at your
computer—open and close applications, meet with
others, create new documents or edit existing ones,
visit websites, play and manipulate video clips and
more—just by touching the interactive surface.
The projector also supports video and audio
connections from a variety of devices, including
DVD and Blu-ray™ players, document cameras, and
other high-definition sources and can project media from these sources onto the interactive
screen.
When you use SMART software with your SMART Board M685ix2 interactive whiteboard
system, you can write over any application in digital ink using a pen tray pen or your finger and
then save these notes for future reference and distribution.
SMARTBoard M600 series interactive whiteboard
Your SMARTBoard M600 series interactive whiteboard, featuring SMART’s proprietary DViT®
(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMARTBoard M600 series interactive whiteboard performs best with the SMARTUX80
projector because of its exceptional colour performance, aspect ratio, input response and short-
throw image distance.

C H A P T E R 1
About your interactive whiteboard system
3
Other features of your interactive whiteboard
include the following:
lPen tray buttons that activate the pens’
colours and the on-screen keyboard, right-
click, Orientation and Help functions
lA durable hard-coated surface that is
optimised for projection and easily cleaned
For more information about your SMARTBoard
interactive whiteboard, see the SMARTBoard
M600 series interactive whiteboard user's guide
(smarttech.com/kb/170410).
N O T E
Because of its wide-screen format, the SMARTUX80 projector is compatible only with
SMARTBoard M685 interactive whiteboards and not with SMARTBoard M680 interactive
whiteboards.
SMARTUX80 projector
The SMARTUX80 projector system includes an
ultra-short-throw projector for use with
SMARTBoardM685 interactive whiteboards and a sturdy
support system ideal for corporate and classroom
environments.
The features of the projector system include the following:
lA wall-mounted, high-offset SMARTUX80 projector
engine that uses single chip DLP® technology by TexasInstruments™, providing
BrilliantColor™ performance, High Contrast, and Gamma 2.1 correction with Bright
Classroom, Dark Classroom, sRGB, User and SMART Presentation modes
l16:10 aspect ratio
l3300 ANSI lumens (typical)
lPAL, PAL-N, PAL-M, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p), HDTV (1080p) video
system compatibility
lNative 1280 × 800 resolution
lAppleMacintosh, iMac and VESA® RGB video format standard compatibility
lRemote management via network through an RJ45 cable
OR
Remote management via a serial RS-232 interface

C H A P T E R 1
About your interactive whiteboard system
4
lConnectivity for a second SMARTUX80 projector in a dual interactive whiteboard system
lSelf-protection timer for a hot re-strike of the projector lamp
lProtected cable routing through the projector housing and a cable cover that prevent
tampering and clutter
lSecure mounting and installation system that includes a projector padlock loop
lAn internal speaker
lTemplates and instructions for positioning the system safely
Your SMARTUX80 projector connection panel has the following connections:
l3.5mm phone jack audio input connector
l3.5mm phone jack audio output connector
lDB15F (DE-15F) RGB VGA video input connector
lDB9F (DE-9F) RS-232 connector
lHDMI 1In input connector
lHDMI 2 In input connector
lPower
lUSBB connector for service access
lRJ45 (8P8C modular) connector for local area network connections
lRJ45 (8P8C modular) connector for dual interactive whiteboard systems
l7-pin mini-DIN connector
l4-pin mini-DIN 5V/2A output connector
Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your projector. Use
the remote control to access menu options, system information and input selection
options.

C H A P T E R 1
About your interactive whiteboard system
5
Pens
There are two pens included with your interactive
whiteboard. Pick up a pen and press one of the four colour
buttons on the pen tray (black, red, green or blue) to select
the colour of digital ink that you write on the interactive
whiteboard.
Optional accessories
You can add a variety of accessories to your interactive whiteboard to best meet your specific
needs. Purchase these items from your authorised SMART reseller (smarttech.com/where).
For more information on accessories, go to smarttech.com/accessories.
Hardware mounting kit
You can order a hardware mounting kit for your projector from your authorised SMART reseller
(smarttech.com/where). It contains an assortment of screws and wall anchors for several
different wall types (see smarttech.com/kb/160505).
You can also order a hardware mounting kit for your interactive whiteboard (see
smarttech.com/kb/170475).

Chapter 2
7
Chapter 2: Installing your interactive
whiteboard system
Choosing a location 7
Choosing a height 8
Routing the cables 8
Installing SMART software 8
Setting up the projector image 9
Focusing the image 9
Aligning the image 9
Projector connection diagram 10
Integrating your system with peripheral devices 11
Consult the SMART Board M685ix2 interactive whiteboard system installation document,
installation template and important information included with your product for instructions on how
to install and secure your system.
I M P O R T A N T
The SMARTBoard M685ix2 interactive whiteboard system textless installation guide is also
available online (smarttech.com/kb/170440).
This chapter provides additional considerations and details for installing your interactive
whiteboard system.
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such
as windows and strong overhead lighting. Bright light sources can cause distracting shadows on
your interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface.
For best presentation alignment, mount your interactive whiteboard system in a location that’s
central to your audience’s viewing direction.
For mobile or adjustable installation options, contact your authorised SMART reseller.

C H A P T E R 2
Installing your interactive whiteboard system
8
Choosing a height
SMART includes a mounting template with each interactive whiteboard system. If you lose this
template, contact your authorised SMART reseller. Using this template ensures that you can do
the following:
lMount the projector at a safe height for headspace clearance, whilst maintaining enough
space for airflow and installation access above the unit.
lPosition the projector at the correct height above your interactive whiteboard to align the
projected image with the touch screen.
Dimensions on the template recommend a distance from the floor suitable for adults of average
height. You should consider the general height of your user community when you choose a
location for your interactive whiteboard.
Routing the cables
When connecting cables from the SMARTUX80 projector to your interactive whiteboard, make
sure that all cables pass between the two interactive whiteboard wall-mounting brackets and that
the cables don’t rest on the wall-mounting brackets.
Installing SMART software
You must install SMARTsoftware, such as SMARTNotebook™ collaborative learning software
on the computer connected to your interactive whiteboard system to access all of its features.
Download SMARTsoftware from smarttech.com/software. These webpages list the minimum
hardware requirements for each software version. If SMART software is already installed on your
computer, take this opportunity to upgrade your software to ensure compatibility.

C H A P T E R 2
Installing your interactive whiteboard system
9
Setting up the projector image
You must focus the projected image and then align the projected image.
Focusing the image
Use the focus lever on the bottom of the SMARTUX80 projector to focus the projected image.
To focus and adjust the image
Turn the focus lever clockwise or anticlockwise until the image is in focus.
Aligning the image
C A U T I O N
Never touch the lens or the mirror with your hands or a brush. This can disturb the focus or
quality of image that your projector displays.
The projector’s image alignment screen appears when you start your projector the first time, or
you can access it from the startup screen menu any time.

C H A P T E R 2
Installing your interactive whiteboard system
10
Use the mechanical adjustments described in the installation document and the image alignment
screen to adjust the projected image size, shape and location so that you can see the full
projected image clearly. Don’t use other images, which might be cropped or scaled by the
projector and result in a misleading projected image size, shape and location.
When adjusting keystone (tilt), ensure that the top and bottom edges of the image are horizontal
before you position the left and right edges of the image relative to your interactive whiteboard.
To fine-tune the image, you might need to repeat all steps described in the installation document
in smaller increments.
Projector connection diagram
You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players,
document cameras, and other high-definition sources, as well as peripheral device outputs such
as a secondary projector or other displays, and powered speakers.
N O T E
You might need to purchase third-party adapters to connect certain peripheral devices.
No. Connector Connect to:
1 3.5mm phone jack audio input Audio sources associated with the computer
connected to the VGA video input source.
2 3.5 mm phone jack audio output External speakers (optional, not included)
3 DB15F (DE-15F) RGB VGA video
input
Secondary computer (optional, not included)
4 DB9F (DE-9F) RS-232 ECP cable harness
5 HDMI1 In Primary computer high-definition media (audio
and video) source (not included)
6 HDMI 2 In Additional high-definition media (audio and video)
source (not included)

C H A P T E R 2
Installing your interactive whiteboard system
11
No. Connector Connect to:
7 Power Mains power supply
8 USB B Do not use (for service access only)
9 RJ45 (8P8C modular connector) Network (for webpage management and SNMP
access). Network connection only.
10 RJ45 (8P8C modular connector) Projector 2 (for dual interactive whiteboard
systems). Crossover cable connection only.
11 7-pin mini-DIN Cable harness to interactive whiteboard
12 4-pin mini-DIN 5V/2A output Cable harness to interactive whiteboard
I M P O R T A N T
The 4-pin mini-DIN5V/2A output provides power to SMARTproducts only.
N O T E S
lTo connect your SMARTBoard M685 interactive whiteboard see the SMARTBoard
M685ix2 interactive whiteboard system installation and cabling guide
(smarttech.com/kb/170440).
lTo connect accessories to your interactive whiteboard, refer to the documents included
with the accessories and consult the SMARTSupport website (smarttech.com/support)
for additional information.
Integrating your system with peripheral devices
For information on integrating your SMARTBoard M685ix2 interactive whiteboard appliance-
based systems with peripheral devices, see Connecting peripheral sources and outputs on page
78.