SMART Board 800i6 User manual

SMARTBoard® 800i6
Interactive whiteboard systems
Configuration and user’s guide

FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the US Federal Communications Commission
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Trade-mark notice
SMARTBoard, SMARTGoWire, SMARTMeetingPro, DViT, smarttech, the SMART logo and all SMART taglines are trade-marks or registered trade-marks of
SMARTTechnologiesULC in the US and/or other countries. TexasInstruments, BrilliantColor, DLP, and DLPLink are trademarks of TexasInstruments. Microsoft,
Windows and InternetExplorer are either registered trade-marks or trade-marks of Microsoft Corporation in the US and/or other countries. Blu-ray is a trade-mark
of Blu-ray Disc Association. All other third-party product and company names may be trade-marks of their respective owners.
Copyright notice
© 2013 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following US patents; smarttech.com/patents.
09/2013

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Important information
Before you install and use your SMART Board® 480i6 interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of
your interactive whiteboard system and its accessories, helping you to prevent injuries and
equipment damage. Ensure that your interactive whiteboard system is always being used
correctly.
In this document, “interactive whiteboard system” refers to the following:
lSMARTBoard 800 series interactive whiteboard
lSMARTUF70 or SMARTUF70w projector
lAccessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorised SMART reseller (smarttech.com/where)
for more information.
Safety warnings, cautions and important
information
Installation
WARNING
lFailure to follow the installation instructions included with your SMART product could
result in personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for
one person to safely manoeuvre.
When you lift your interactive whiteboard, you and your assistant should stand on either
side of the screen, supporting its weight at the bottom whilst balancing the top with your
other hands.

I M P O R T A N T I N F O R M A T I O N
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lWhen mounting the projector boom on a framed or hollow wall, attach the mounting
bracket to a stud to safely support the projector’s weight. If you use only drywall anchors,
the drywall can fail, resulting in possible personal injury, and damage to the product which
may not be covered by your warranty.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a
cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting colour. Handle cables carefully and avoid excessive
bending.
C A U T I O N
lDo not operate this unit immediately after moving it from a cold location to a warm
location. When the unit is exposed to such a change in temperature, moisture can
condense on the lens and crucial internal parts. Allow the system to stabilise to room
temperature before operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lIf you need to lean the interactive whiteboard against a wall before you mount it, make
sure that it remains in an upright position, resting on the pen tray brackets, which can
sustain the weight of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
lYou must connect the USB cable that came with your SMARTBoard interactive
whiteboard to a computer that has a USB compliant interface and that bears the USB
logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950
and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating
safety and to avoid damage to the SMARTBoard interactive whiteboard.
I M P O R T A N T
lUse the SMARTBoard 800i6-SMP interactive whiteboard system installation guide
(smarttech.com/kb/157703) and theSMARTBoard 800i6-SMP interactive whiteboard
system quick installation guide (smarttech.com/kb/170TBA) to install your interactive
whiteboard system.

I M P O R T A N T I N F O R M A T I O N
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lThe SMARTBoard 880i6 and 885i6 interactive whiteboard system textless installation
guide is also available online (smarttech.com/kb/170499).
lMake sure an electrical socket is near your SMART product and remains easily
accessible during use.
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
Operation
WARNING
lIf you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
lTo prevent injury or product and property damage, use only the mounting hardware
supplied with your SMARTBoard 800 series interactive whiteboard when you install your
product on drywall. The mounting hardware provided with other interactive whiteboards
may not be strong enough to support the weight of SMARTBoard 800 series interactive
whiteboards.
C A U T I O N
lDo not block the projector’s ventilation slots and openings.
lIf dust or small items prevent pen tray buttons from being pressed or cause constant
button contact, remove the obstructions carefully.
I M P O R T A N T
lKeep your remote control in a safe place because there is no other way to access menu
options.
lDo not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
lDisconnect the product from its power source when it’s not used for a long period.

I M P O R T A N T I N F O R M A T I O N
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Other precautions
If you own a SMARTproduct other than a SMARTBoard 880i6 and 885i6 series interactive
whiteboard system, refer to the installation manual for your product for relevant warnings and
maintenance instructions.
Environmental requirements
Before you install your SMART Board 480 interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l5°C to 35°C (41°F to 95°F) from 0m to 1800m (0' to 6000')
l5°C to 30°C (41°F to 86°F) from 1800m to 3000m (6000' to 9800')
Storage temperature
Humidity
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive
whiteboard, the projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 35 for
information on cleaning the projector.
Electrostatic
discharge (ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a
330ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMART Board 480i6 interactive whiteboard system cables
should be shielded to prevent potential accidents and degraded
video and audio quality.
Conducted and
radiated emissions
lEN55022/CISPR 22, Class A

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Contents
Important information i
Safety warnings, cautions and important information i
Installation i
Operation iii
Other precautions iv
Environmental requirements iv
Chapter 1: About your interactive whiteboard system 1
SMART Board 480i6 interactive whiteboard system features 2
SMARTBoard 800 series interactive whiteboard 2
SMARTUF70 or SMARTUF70w projector 3
Extended Control Panel (ECP) 4
Included accessories 4
Remote control 4
Pens 4
Eraser 4
VGA connection kit 5
SMART Board 480i6 interactive whiteboard system accessories 5
RCA connector pod 5
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7
Choosing a height 8
Securing your interactive whiteboard system 9
Locking the pen tray to your interactive whiteboard 9
Securing the projector to the boom 9
Routing the cables 9
Installing SMART software 10

C O N T E N T S
vi
Chapter 3: Using your interactive whiteboard system 11
Using your projector 11
Using your remote control 11
Replacing the remote control battery 12
Using the remote control buttons 13
Adjusting projector settings 14
Focusing the image 20
Adjusting the image 21
Projector connection diagram 21
Using your interactive whiteboard 23
Using the Extended Control Panel (ECP) 23
Using the RCA connector pod 25
Appendix 4: Integrating other devices 27
Video format compatibility 27
Native video format 27
Video format compatibility 28
SMARTUF70 projector 28
SMARTUF70w projector 29
HD and SD signal format compatibility 31
SMARTUF70 projector 31
SMARTUF70w projector 31
Video system signal compatibility 32
SMARTUF70 projector 32
SMARTUF70w projector 32
Connecting peripheral sources and outputs 33
Chapter 5: Maintaining your interactive whiteboard system 35
Maintaining your interactive whiteboard 35
Cleaning the projector 35
Focusing and adjusting the projector image 36

C O N T E N T S
vii
Replacing the projector lamp 37
Removing and replacing the projector lamp module 37
Resetting the lamp hours 40
Chapter 6: Troubleshooting your interactive whiteboard system 43
Before you start 44
Locating status lights 44
Locating serial numbers 45
Determining your interactive whiteboard system’s status 46
Resolving interactive whiteboard issues 47
Resolving operation issues 47
Resolving connection issues 48
Resolving controller module issues 48
Resolving projector issues 49
Resolving projector errors 49
Resolving image issues 49
Loss of signal 49
Partial, scrolling or incorrectly displayed image 50
Unstable or flickering image 50
Frozen image 51
Your image doesn’t fit the interactive whiteboard 51
The image from your connected laptop computer isn’t projected 51
Unaligned projected image 51
Resolving audio issues 52
Resolving network communication issues 53
Resolving ECP issues 53
Accessing the service menu 53
Retrieving your password 54
Resetting the projector 54
Transporting your interactive whiteboard system 54