SMART Board 800i6 User manual

SMARTBoard® 800i6
Interactive whiteboard systems
Configuration and user’s guide

FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the US Federal Communications Commission
Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the manufacturer’s instructions, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
Trade-mark notice
SMARTBoard, SMARTGoWire, SMARTMeetingPro, DViT, smarttech, the SMART logo and all SMART taglines are trade-marks or registered trade-marks of
SMARTTechnologiesULC in the US and/or other countries. TexasInstruments, BrilliantColor, DLP, and DLPLink are trademarks of TexasInstruments. Microsoft,
Windows and InternetExplorer are either registered trade-marks or trade-marks of Microsoft Corporation in the US and/or other countries. Blu-ray is a trade-mark
of Blu-ray Disc Association. All other third-party product and company names may be trade-marks of their respective owners.
Copyright notice
© 2013 SMARTTechnologiesULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or
translated into any language in any form by any means without the prior written consent of SMARTTechnologiesULC. Information in this manual is subject to
change without notice and does not represent a commitment on the part of SMART.
This product and/or use thereof covered by one or more of the following US patents; smarttech.com/patents.
09/2013

i
Important information
Before you install and use your SMART Board® 480i6 interactive whiteboard system, read and
understand the safety warnings and precautions in this user’s guide and the included warnings
document. These safety warnings and precautions describe the safe and correct operation of
your interactive whiteboard system and its accessories, helping you to prevent injuries and
equipment damage. Ensure that your interactive whiteboard system is always being used
correctly.
In this document, “interactive whiteboard system” refers to the following:
lSMARTBoard 800 series interactive whiteboard
lSMARTUF70 or SMARTUF70w projector
lAccessories and optional equipment
The projector included with your system is designed to work only with certain SMARTBoard
interactive whiteboard models. Contact your authorised SMART reseller (smarttech.com/where)
for more information.
Safety warnings, cautions and important
information
Installation
WARNING
lFailure to follow the installation instructions included with your SMART product could
result in personal injury and damage to the product.
lTo reduce the risk of fire or electric shock, do not expose the SMART product to rain or
moisture.
lTwo people are required to mount your SMART product because it may be too heavy for
one person to safely manoeuvre.
When you lift your interactive whiteboard, you and your assistant should stand on either
side of the screen, supporting its weight at the bottom whilst balancing the top with your
other hands.

I M P O R T A N T I N F O R M A T I O N
ii
lWhen mounting the projector boom on a framed or hollow wall, attach the mounting
bracket to a stud to safely support the projector’s weight. If you use only drywall anchors,
the drywall can fail, resulting in possible personal injury, and damage to the product which
may not be covered by your warranty.
lDo not leave cables on the floor where they can be a tripping hazard. If you must run a
cable over the floor, lay it in a flat, straight line and secure it to the floor with tape or a cable
management strip of a contrasting colour. Handle cables carefully and avoid excessive
bending.
C A U T I O N
lDo not operate this unit immediately after moving it from a cold location to a warm
location. When the unit is exposed to such a change in temperature, moisture can
condense on the lens and crucial internal parts. Allow the system to stabilise to room
temperature before operation to prevent possible damage to the unit.
lDo not place the unit in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.
lAvoid setting up and using the SMART product in an area with excessive levels of dust,
humidity and smoke.
lDo not place your SMART product in direct sunlight or near any appliance that generates a
strong magnetic field.
lIf you need to lean the interactive whiteboard against a wall before you mount it, make
sure that it remains in an upright position, resting on the pen tray brackets, which can
sustain the weight of the interactive whiteboard.
Do not rest the interactive whiteboard on its side or on the top of the frame.
lYou must connect the USB cable that came with your SMARTBoard interactive
whiteboard to a computer that has a USB compliant interface and that bears the USB
logo. In addition, the USB source computer must be compliant with CSA/UL/EN 60950
and bear the CE mark and CSA and/or UL Mark(s) for CSA/UL 60950. This is for operating
safety and to avoid damage to the SMARTBoard interactive whiteboard.
I M P O R T A N T
lUse the SMARTBoard 800i6-SMP interactive whiteboard system installation guide
(smarttech.com/kb/157703) and theSMARTBoard 800i6-SMP interactive whiteboard
system quick installation guide (smarttech.com/kb/170TBA) to install your interactive
whiteboard system.

I M P O R T A N T I N F O R M A T I O N
iii
lThe SMARTBoard 880i6 and 885i6 interactive whiteboard system textless installation
guide is also available online (smarttech.com/kb/170499).
lMake sure an electrical socket is near your SMART product and remains easily
accessible during use.
lUsing your SMART product near a TV or radio could cause interference to the images or
sound. If this happens, move the TV or radio away from the projector.
Operation
WARNING
lIf you are using an external audio system, use only the power supply included with that
product. Using the wrong power supply might create a safety hazard or damage the
equipment. If in doubt, refer to the specification sheet for your product to verify the power
supply type.
lDo not climb (or allow children to climb) on a wall- or stand-mounted SMARTBoard
interactive whiteboard.
Do not climb on, hang from or suspend objects from the projector boom.
Climbing on the interactive whiteboard or projector boom could result in personal
injury or product damage.
lTo prevent injury or product and property damage, use only the mounting hardware
supplied with your SMARTBoard 800 series interactive whiteboard when you install your
product on drywall. The mounting hardware provided with other interactive whiteboards
may not be strong enough to support the weight of SMARTBoard 800 series interactive
whiteboards.
C A U T I O N
lDo not block the projector’s ventilation slots and openings.
lIf dust or small items prevent pen tray buttons from being pressed or cause constant
button contact, remove the obstructions carefully.
I M P O R T A N T
lKeep your remote control in a safe place because there is no other way to access menu
options.
lDo not disconnect cables from the ECP to connect peripheral devices because you could
disconnect controls for your interactive whiteboard.
lDisconnect the product from its power source when it’s not used for a long period.

I M P O R T A N T I N F O R M A T I O N
iv
Other precautions
If you own a SMARTproduct other than a SMARTBoard 880i6 and 885i6 series interactive
whiteboard system, refer to the installation manual for your product for relevant warnings and
maintenance instructions.
Environmental requirements
Before you install your SMART Board 480 interactive whiteboard system, review the following
environmental requirements.
Environmental
requirement
Parameter
Operating temperature l5°C to 35°C (41°F to 95°F) from 0m to 1800m (0' to 6000')
l5°C to 30°C (41°F to 86°F) from 1800m to 3000m (6000' to 9800')
Storage temperature
Humidity
Water and fluid
resistance
lIntended for indoor use only. Doesn’t meet any salt-spray or water
ingress requirements.
lDon’t pour or spray liquids directly onto your interactive
whiteboard, the projector or any of its sub-components.
Dust lIntended for use in office and classroom environments. Not for
industrial use where heavy dust and pollutants can cause
malfunctions or impaired operation. Periodic cleaning is required in
areas with heavier dust. See Cleaning the projector on page 35 for
information on cleaning the projector.
Electrostatic
discharge (ESD)
lEN61000-4-2 severity level 4 for direct and indirect ESD
lNo malfunction or damage up to 8kV (both polarities) with a
330ohm, 150 pF probe (air discharge)
lUnmated connectors meet no malfunction or damage up to 4kV
(both polarities) for direct (contact) discharge
Cables lAll SMART Board 480i6 interactive whiteboard system cables
should be shielded to prevent potential accidents and degraded
video and audio quality.
Conducted and
radiated emissions
lEN55022/CISPR 22, Class A

v
Contents
Important information i
Safety warnings, cautions and important information i
Installation i
Operation iii
Other precautions iv
Environmental requirements iv
Chapter 1: About your interactive whiteboard system 1
SMART Board 480i6 interactive whiteboard system features 2
SMARTBoard 800 series interactive whiteboard 2
SMARTUF70 or SMARTUF70w projector 3
Extended Control Panel (ECP) 4
Included accessories 4
Remote control 4
Pens 4
Eraser 4
VGA connection kit 5
SMART Board 480i6 interactive whiteboard system accessories 5
RCA connector pod 5
Chapter 2: Installing your interactive whiteboard system 7
Choosing a location 7
Choosing a height 8
Securing your interactive whiteboard system 9
Locking the pen tray to your interactive whiteboard 9
Securing the projector to the boom 9
Routing the cables 9
Installing SMART software 10

C O N T E N T S
vi
Chapter 3: Using your interactive whiteboard system 11
Using your projector 11
Using your remote control 11
Replacing the remote control battery 12
Using the remote control buttons 13
Adjusting projector settings 14
Focusing the image 20
Adjusting the image 21
Projector connection diagram 21
Using your interactive whiteboard 23
Using the Extended Control Panel (ECP) 23
Using the RCA connector pod 25
Appendix 4: Integrating other devices 27
Video format compatibility 27
Native video format 27
Video format compatibility 28
SMARTUF70 projector 28
SMARTUF70w projector 29
HD and SD signal format compatibility 31
SMARTUF70 projector 31
SMARTUF70w projector 31
Video system signal compatibility 32
SMARTUF70 projector 32
SMARTUF70w projector 32
Connecting peripheral sources and outputs 33
Chapter 5: Maintaining your interactive whiteboard system 35
Maintaining your interactive whiteboard 35
Cleaning the projector 35
Focusing and adjusting the projector image 36

C O N T E N T S
vii
Replacing the projector lamp 37
Removing and replacing the projector lamp module 37
Resetting the lamp hours 40
Chapter 6: Troubleshooting your interactive whiteboard system 43
Before you start 44
Locating status lights 44
Locating serial numbers 45
Determining your interactive whiteboard system’s status 46
Resolving interactive whiteboard issues 47
Resolving operation issues 47
Resolving connection issues 48
Resolving controller module issues 48
Resolving projector issues 49
Resolving projector errors 49
Resolving image issues 49
Loss of signal 49
Partial, scrolling or incorrectly displayed image 50
Unstable or flickering image 50
Frozen image 51
Your image doesn’t fit the interactive whiteboard 51
The image from your connected laptop computer isn’t projected 51
Unaligned projected image 51
Resolving audio issues 52
Resolving network communication issues 53
Resolving ECP issues 53
Accessing the service menu 53
Retrieving your password 54
Resetting the projector 54
Transporting your interactive whiteboard system 54

C O N T E N T S
viii
Appendix A: Remotely managing your system through a network interface 55
Webpage management 55
Accessing webpage management 56
Home 56
Control panel 56
Control panel II 59
USB Control settings 59
Network settings 60
Email alerts 61
Password settings 62
Simple Network Management Protocol (SNMP) 62
Appendix B: Remotely managing your system through an RS-232 serial interface 63
Connecting your room control system to the ECP 64
Serial interface settings 64
Projector programming commands 65
Projector power state controls 65
Command\response definitions 65
Field definitions 66
Source Application Selection 66
Command\response definitions 66
Field definitions 67
Video Control 68
Command\response definitions 68
Field definitions 69
Audio Control 73
Command/response definitions 73
Field definitions 74

C O N T E N T S
ix
Command/response definitions 76
Field definitions 76
Command/response definitions 78
Field definitions 80
Command/response definitions 85
Field Definitions 85
Command/response definitions 88
Field definitions 88
Command/response definitions 90
Appendix C: Remote control code definitions 93
Appendix D: Hardware environmental compliance 95
Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery
Directives) 95
Batteries 95
Perchlorate material 95
Mercury 95
More information 95
Index 97

Chapter 1
1
Chapter 1: About your interactive
whiteboard system
SMART Board 480i6 interactive whiteboard system features 2
SMARTBoard 800 series interactive whiteboard 2
SMARTUF70 or SMARTUF70w projector 3
Extended Control Panel (ECP) 4
Included accessories 4
Remote control 4
Pens 4
Eraser 4
VGA connection kit 5
SMART Board 480i6 interactive whiteboard system accessories 5
RCA connector pod 5
Your SMART Board 480i6 interactive whiteboard system combines the following components:
lSMARTBoard 800 series interactive whiteboard
lWall-mounted, short-throw SMARTUF70 or SMARTUF70w projector
lAccessories and optional equipment
This chapter describes the features of your interactive whiteboard and provides information about
product parts and accessories.

C H A P T E R 1
About your interactive whiteboard system
2
SMART Board 480i6 interactive whiteboard
system features
Your SMART Board 480i6 interactive whiteboard
system uses the short-throw, high-offset
SMARTUF70 or SMARTUF70w projector. The
throw distance of the SMARTUF70 or
SMARTUF70w projectors is half that of the
SMARTUF65 projector, resulting in a shorter
boom and reduced shadows on the projected
image.
When the projector displays an image from your
computer on the touch-sensitive interactive
whiteboard, you can do everything that you can do
at your computer—open and close applications,
scroll through files, conference with others, create
new documents or edit existing ones, visit websites, play video clips and more—by touching the
screen. Two users can also draw on the interactive surface at the same time and you can use an
array of gestures within applications.
This projector also supports video and audio connections from a variety of devices, including
DVD/Blu-ray™ players, VCRs, document cameras and digital cameras, and can project media
from these sources onto the interactive screen.
When you use SMART software with your SMART Board 480i6 interactive whiteboard system,
you can write or draw over the projected computer image in digital ink using a pen tray pen or your
finger, and then save these notes to a .notebook file or directly into any Ink Aware application.
SMARTBoard 800 series interactive whiteboard
Your SMARTBoard 800 series interactive whiteboard, featuring SMART’s proprietary DViT®
(DigitalVisionTouch) technology, is the most intuitive touch-sensitive front projection interactive
whiteboard in the world.
The SMARTBoard 800 series interactive whiteboard performs best with the SMART UF 70 or
SMART UF 70w projector because of its exceptional colour performance and input response.

C H A P T E R 1
About your interactive whiteboard system
3
Other features of your interactive whiteboard
include:
lA modular pen tray that automatically detects
when you pick up a pen tray pen or the eraser
lPen tray buttons that activate the pens’
colours and the on-screen keyboard, right-
click, Orientation and Help functions
lA durable hard-coated surface that is
optimised for projection and easily cleaned
lA security cable lock feature that enables you to lock your interactive whiteboard to help
safeguard it from theft
For more information about your SMARTBoard interactive whiteboard, see the SMARTBoard
800 series interactive whiteboard user’s guide (smarttech.com/kb/144817).
SMARTUF70 or SMARTUF70w projector
The SMARTUF70 or SMARTUF70w projector system includes a
short-throw projector for use with SMARTBoard interactive
whiteboards and a sturdy support system suitable for many
different environments.
Other features of your projector system include:
lA wall-mounted, high-offset projector engine that uses DLP® technology by
TexasInstruments™, providing BrilliantColor™ performance and Gamma 2.2 correction
with SMART Presentation, Bright Room, Dark Room, sRGB and User modes
lPAL, PAL-N, PAL-M, SECAM, NTSC, and NTSC 4.43 video system compatibility
lHDMI, Composite,and VESA® RGB video inputs (not included).
lWXGA, QVGA, VGA, SVGA, XGA, SXGA, SXGA+ and UXGA video format compatibility
lNative 1024 × 768 resolution (SMARTUF70 projector)
OR
Native 1280 ×800 resolution (SMARTUF70w projector in 16:10 aspect ratio mode)
lRemote management via a serial RS-232 interface, webpage or SNMP
lAn alert broadcast feature that enables administrators to send notification messages to
network-connected projector systems for immediate on-screen display
lProtected cable routing through a cable cover that limits tampering and clutter

C H A P T E R 1
About your interactive whiteboard system
4
lA secure mounting and installation system that includes the following:
oAn optional projector padlock ring to prevent removal of the projector from the boom
oAccessory mounting hardware for solid masonry or framed wall installations kit part
number 1007416
oTemplates and instructions for positioning the system safely
Projector information
Extended Control Panel (ECP)
Your projector system ECP attaches to the interactive
whiteboard pen tray. The ECP features controls for power,
source selection and volume adjustment, as well as a USB A
port for USB drives.
Included accessories
The following accessories are included with your interactive whiteboard system.
Remote control
The remote control enables you to control the system and set up your projector. Use
the remote control to access menu options, system information and input selection
options.
Pens
There are two pens included with your interactive
whiteboard. Pick up a pen and press one of the four colour
buttons on the pen tray (black, red, green or blue) to select
the colour of digital ink that you write on the interactive
whiteboard.
I M P O R T A N T
Do not substitute the pens with other items, such as dry-wipe markers, if Touch Recognition is
enabled. (Touch Recognition enables you to pick up a pen tray pen and then write, select or
erase without replacing the pen.)
Eraser
The eraser resembles a rectangular blackboard eraser. You can use a
substitute object, as long as it has a similar shape, reflects infrared
light and doesn’t scratch or mark the interactive whiteboard surface.

C H A P T E R 1
About your interactive whiteboard system
5
VGA connection kit
The VGA connection kit allows you to connect a laptop to your interactive
whiteboard system using a VGA cable. The end of the VGA connection kit
can be attached to either side of the interactive whiteboard or to a wall in a
convenient location.
SMART Board 480i6 interactive whiteboard system accessories
The following accessory is included with SMART Board 480i6 interactive whiteboard systems.
RCA connector pod
The RCA connector pod includes two RCA jacks for dual-channel audio input
and one for composite video input. You can use the RCA connector pod to
connect DVD/Blu-ray players and similar devices (see Using the RCA
connector pod on page 25).
You can add a variety of accessories to your interactive whiteboard to best meet
your specific needs. Purchase these items from your authorised SMART reseller.
For more information on accessories, go to smarttech.com/accessories.

Chapter 2
7
Chapter 2: Installing your interactive
whiteboard system
Choosing a location 7
Choosing a height 8
Securing your interactive whiteboard system 9
Locking the pen tray to your interactive whiteboard 9
Securing the projector to the boom 9
Routing the cables 9
Installing SMART software 10
Consult the SMART Board 480i6 interactive whiteboard system installation document included
with your product for instructions on how to install and secure your system.
I M P O R T A N T
Use the SMARTBoard 800i6-SMP interactive whiteboard system installation guide
(smarttech.com/kb/157703) and theSMARTBoard 800i6-SMP interactive whiteboard system
quick installation guide (smarttech.com/kb/170TBA) to install your interactive whiteboard
system.
This chapter provides additional considerations and details for installing your interactive
whiteboard system.
Choosing a location
Choose a location for your interactive whiteboard system that’s far from bright light sources, such
as windows and strong overhead lighting. Bright light sources can cause distracting shadows on
your interactive whiteboard and can reduce the contrast of the projected image.
Select a wall with a flat, regular surface and sufficient clearance to accommodate your interactive
whiteboard system. Install the projector and your interactive whiteboard on the same flat surface.
For best presentation alignment, mount your interactive whiteboard system in a location that’s
central to your audience’s viewing direction.
For mobile or adjustable installation options, contact your authorised SMART reseller.