SMART Board Board X800 Series User manual

PLEASE THINK BEFORE YOU PRINT
SMART Board™ X800
Series Interactive
Whiteboard
User Guide

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FCC warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment
is operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and,
if not installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the
user will be required to correct the interference at his own expense.
Trademark notice
SMART Board, DViT, SMART Notebook, SMART Ink, smarttech, the SMART logo and all SMART taglines are trademarks
or registered trademarks of SMART Technologies ULC in the US and/or other countries. Microsoft, Windows, Windows
Vista and Excel are either registered trademarks or trademarks of Microsoft Corporation in the US and/or other countries.
Mac is a registered trademark of Apple, Inc. All other third-party product and company names may be trademarks of their
respective owners.
Copyright notice
© 2010–2011 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written
consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.
Portions of the software provided with this product are copyrighted by Intel Corporation.
Patent No. US5448263; US6141000; US6337681; US6421042; US6563491; US6674424; US6747636; US6760009;
US6803906; US6829372; US6919880; US6954197; US7184030; US7236162; US7289113; US7342574; US7379622;
US7411575; US7532206; US7619617; US7626577; US7643006; US7692625; CA2058219; CA2386094; EP1297488;
EP1739528; JP4033582; JP4052498; JP4057200; ZL0181236.0; DE60124549. Other patents pending. 02/2011.

Important information
Before you install and use your SMART Board™ X800 series interactive whiteboard,
read the following warnings carefully. Failure to read the warnings below or to follow
the installation instructions included with your SMART product could result in personal
injury or product damage.
NOTE
In this document, the term “interactive whiteboard” refers to your interactive
whiteboard and its accessories and options.
WARNINGS
• Ensure that any cables extending across the floor to your SMART product
are properly fastened together and marked to avoid a trip hazard.
• To reduce the risk of fire or electric shock, do not expose your SMART product
to rain or moisture.
• Refer to the safety warnings and precautions published by the projector
manufacturer. Do not stare (or allow children to stare) directly into the
projector’s beam of light.
• Do not touch (or allow children to touch) your projector because it can
become extremely hot during normal operation.
• Do not stand (or allow children to stand) on a chair to touch the surface of
your SMART product. Instead, safely fix the product at the appropriate height
on a wall or use a SMART height-adjustable floor stand.
• Do not climb (or allow children to climb) on a wall or stand-
supported SMART Board interactive whiteboard.
• Two people are required to safely mount your interactive
whiteboard because it is too heavy for one person to manoeuvre
safely. When you and your assistant lift your interactive whiteboard,
support its weight at the bottom, avoiding the corner cameras and
balance the top with your other hands.

ii | IMPORTANT INFORMATION
• To prevent injury or product and property damage, use only the mounting
hardware supplied with your SMART Board X800 series interactive
whiteboard when you install your product on drywall. The mounting hardware
provided with other interactive whiteboards may not be strong enough to
support the weight of SMART Board X800 series interactive whiteboards.
• Use two wall-mounting brackets to install SMART Board interactive
whiteboards with a diagonal width of 87" (221 cm) or more.
• For operating safety and to prevent damage to your interactive whiteboard,
connect its USB connector, or SMART connection extenders, only to
a computer that has a USB compliant interface and that bears the
USB logo. In addition, the USB source computer must be compliant with 
CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL mark(s)
for CSA/UL 60950.
• To prevent injury or product damage as a result of tipping, mount your
interactive whiteboard only on a floor stand that is certified for use with
SMART Board X800 series interactive whiteboards, such as the
SMART FS670 Mobile Floor Stand or SMART HAWM FS-UX Mobile
Floor Stand. Do not modify your interactive whiteboard or your floor
stand to make them compatible.
• Move a floor stand-supported SMART Board interactive whiteboard with care.
Sudden stops, excessive force and uneven surfaces may cause the product
to overturn.
CAUTIONS
• If you need to lean your interactive whiteboard against a wall, make sure that
it remains in an upright position, resting on its pen tray brackets, which are
designed to sustain your interactive whiteboard’s weight. Do not rest your
interactive whiteboard on its side, on the top of its frame or on the corners
of the frame where the cameras are located.
• Do not add any extra weight or excessive pressure to a wall-mounted
interactive whiteboard or its pen tray. SMART designed the brackets to
support only the weight of your interactive whiteboard and its accessories
during normal use.
• There are no user-serviceable parts inside the pen tray. Only qualified
individuals should disassemble the pen tray’s printed circuit boards,
using proper electrostatic discharge (ESD) protection.
• When transporting your SMART Board interactive whiteboard, repack it with
as much of the original packaging as possible. This packaging was designed
for optimal shock and vibration protection.
• Do not use compressed air to clean the interactive whiteboard’s cameras
because the force of the air could damage them.

iii | IMPORTANT INFORMATION
• Do not allow cleaner to flow onto the reflective strips at the edges of the
interactive whiteboard’s frame or into the pen tray slots.
• Do not set up and use your interactive whiteboard in an area with excessive
levels of dust, humidity or smoke.
• If your SMART Board interactive whiteboard requires replacement parts,
make sure that the service technician uses replacement parts specified by
SMART Technologies or parts with the same characteristics as the original.
Other precautions
If you own a SMART product other than a SMART Board X800 series interactive
whiteboard, refer to the installation manual for your product for relevant warnings
and maintenance instructions.

iv | IMPORTANT INFORMATION

Contents
Important information.....................................................................................................i
Other precautions.....................................................................................iii
1About your SMART Board X800 series interactive whiteboard............................. 1
In this chapter................................................................................................. 1
Features.......................................................................................................... 2
Your SMART Board X800 series interactive whiteboard.......................... 2
Feature highlights..................................................................................... 3
Understanding how your SMART Board interactive whiteboard works.......... 4
Other components.................................................................................... 4
Included parts and accessories...................................................................... 5
Pens......................................................................................................... 5
Eraser....................................................................................................... 5
SMART Board interactive whiteboard wall-mounting kit .......................... 5
SMART USB cable................................................................................... 5
Power supply............................................................................................ 5
Optional accessories ...................................................................................... 5
2Installing and securing your SMART Board interactive whiteboard ...................... 7
In this chapter................................................................................................. 7
Environmental requirements........................................................................... 7
Installing your SMART Board interactive whiteboard ..................................... 8
Installation Tips ........................................................................................ 9
Replacing a SMART Board interactive whiteboard on drywall................. 9
Securing the pen tray and interactive whiteboard......................................... 10
Securing the pen tray to the pen tray brackets....................................... 10

vi | CONTENTS
3Connecting your interactive whiteboard to your computer.................................. 11
In this chapter............................................................................................... 11
Connecting the USB cable............................................................................ 12
Installing SMART Product Drivers................................................................ 13
Configuring your computer settings.............................................................. 14
Recommended settings ......................................................................... 14
Matching your computer’s resolution to your projector’s resolution ....... 14
Calibrating your interactive whiteboard......................................................... 15
Orientating your interactive whiteboard........................................................ 16
Connecting a guest laptop............................................................................ 18
4Using and maintaining your SMART Board interactive whiteboard .................... 19
In this chapter............................................................................................... 19
Getting started.............................................................................................. 20
Turning the interactive whiteboard on and off........................................ 20
Power panel controls and indicators ...................................................... 20
Using the pen tray......................................................................................... 22
Pen tray buttons..................................................................................... 22
Customising your pen tray buttons......................................................... 22
Using Ink Aware............................................................................................ 23
Updating SMART software........................................................................... 23
Writing, selecting and erasing using object awareness................................ 24
Enabling the lockable pen option ........................................................... 24
Using gestures.............................................................................................. 25
Selecting and deselecting an object (clicking)........................................ 25
Displaying menu options (right-clicking or Control-clicking)................... 25
Double-clicking....................................................................................... 26
Dragging an object, scroll bar or window ............................................... 26
Erasing digital ink................................................................................... 26
Best practices for gestures and tools..................................................... 27

vii | CONTENTS
Tips for trouble-free performance................................................................. 30
Safety tips for teachers .......................................................................... 30
Preventing damage to your interactive whiteboard................................ 31
Keeping the writing surface clean................................................................. 31
Cleaning the pen tray’s sensors............................................................. 32
Troubleshooting your SMART Board interactive whiteboard .............................. 33
In this chapter............................................................................................... 33
Adjusting the projected image ...................................................................... 33
Resetting your interactive whiteboard........................................................... 34
Using the Connection Wizard....................................................................... 34
Troubleshooting tips ..................................................................................... 35
Troubleshooting using the Ready light ......................................................... 37
Flowchart 1: Getting started................................................................... 38
Flowchart 2: Diagnosing power issues................................................... 39
Flowchart 3: Ready light red................................................................... 40
Flowchart 4: Ready light is flashing green.............................................. 41
Flowchart 5: Ready light is green........................................................... 42
Troubleshooting using SMART Board Diagnostics....................................... 43
Checking the camera view..................................................................... 43
Checking the interactive whiteboard’s calibration .................................. 44
Finding more information.............................................................................. 44
Contacting SMART Technical Support......................................................... 45
Transporting your interactive whiteboard...................................................... 45
Removing the pen tray.................................................................................. 46

viii | CONTENTS
AHardware environmental compliance.................................................................. 47
Waste Electrical and Electronic Equipment regulations 
(WEEE Directive).......................................................................................... 47
Restriction of Certain Hazardous Substances (RoHS Directive).................. 47
Packaging..................................................................................................... 47
China’s Electronic Information Products regulations.................................... 48
U.S. Consumer Product Safety Improvement Act ........................................ 48
BCustomer support................................................................................................ 49
Online Information and Support.................................................................... 49
Training......................................................................................................... 49
Technical Support......................................................................................... 49
Index ................................................................................................................... 51

Chapter 1
About your SMART Board
X800 series interactive
whiteboard
Your SMART Board X800 series interactive whiteboard is the most advanced and
intuitive touch-sensitive, front-projection interactive whiteboard in the world, featuring
SMART’s proprietary DViT™ (Digital Vision Touch) technology. Its modular and
expandable hardware and software architecture enables you to do everything you
can do at your computer – open and close applications, conference with others,
create new documents or edit existing ones, visit websites, play and manipulate
video clips and more – simply by touching the interactive surface. Two users can
also draw on the interactive surface at the same time and you can use an array
of gestures within applications.
You can also write over any application in digital ink using a pen tray pen or your
finger and then save these notes for future reference and distribution.
In this chapter
Refer to these topics to learn more about your SMART Board X800 series interactive
whiteboard and for information about product parts and accessories.
Features................................................................................................. page 2
Understanding how your SMART Board interactive 
whiteboard works................................................................................... page 4
Included parts and accessories............................................................. page 5

2 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 SERIES INTERACTIVE
WHITEBOARD
Features
Your SMART Board X800 series interactive whiteboard
includes the familiar features of other SMART Board
interactive whiteboard series. In addition, it features
the ability for two users to draw simultaneously over
the entire interactive surface, enabling improved
collaboration. The X800 series also features a modular
pen tray design that makes it easy to add accessories.
The following models are available:
• SBX880 and SBX880-MP – 77" (195.6 cm) diagonal
• SBX885 and SBX885-MP – 87" (221 cm) diagonal
Refer to the product specification sheets for specific product dimensions.
Your SMART Board X800 series interactive whiteboard
Use the illustration below to familiarise yourself with the components of your
interactive whiteboard.
Pen colour
buttons
Pen tray buttons
and indicators
Cameras
Interactive
surface
Pen tray
Cameras
Eraser slot
Pen slot
Pen slot
Pen tray
Power
module
Keyboard
button Right Click button

3 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 SERIES INTERACTIVE
WHITEBOARD
Feature highlights
Software
To use all the features of your interactive whiteboard described in this guide,
go to smarttech.com/downloads and ensure that you have the latest version
of SMART software and SMART Product Drivers installed on your computer.
Dual sketch capabilities
Two people can each pick up a pen and draw on the interactive surface at the same
time, providing a higher degree of interactivity.
SMART Ink™
The SMART Ink feature smoothes out the appearance of the digital ink, which
improves the legibility of your handwriting as you write over applications, websites
and videos. The ink becomes an object that you can move and manipulate.
Touch and gestures
You can perform mouse functions with your finger and write and erase digital ink with
a pen tray pen or the eraser. The object awareness feature enables you to pick up
a pen and then write, select or erase without replacing the pen.
Pen tray
The SMART Board X800 series interactive whiteboard features a modular pen tray
with an intuitive new design. As well as two pens and an eraser, pen tray buttons
activate the pen’s colour, the on-screen keyboard, right click, Orientation and Help
functions.
Durable surface and dry erase
The hard-coated surface is scratch resistant, optimised for projection, compatible with
dry-erase markers and easily cleaned.
Wall-mount bracket
Wall mount brackets enable you to install your SMART Board interactive whiteboard
simply and securely.
Cables
Connect your SMART Board interactive whiteboard to your computer with the
included, standard USB cable and to a wall outlet with the included power supply.
Security cable lock
Lock your interactive whiteboard with a security cable (not included) to help safeguard
it from theft.

4 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 SERIES INTERACTIVE
WHITEBOARD
Understanding how your SMART Board
interactive whiteboard works
Your interactive whiteboard functions as an input device for your computer, just like a
mouse, enabling you to work in any application on your computer from your interactive
whiteboard.
When you touch your interactive whiteboard’s surface, the four cameras located in the
interactive whiteboard’s corners detect the contact’s horizontal and vertical (or x,y)
coordinates. Your computer interprets these coordinates and moves the pointer
to the corresponding location on the interactive whiteboard’s surface.
Other components
Using your interactive whiteboard requires
two additional components: a computer and
a digital projector.
These components work together as follows:
• Your computer runs an application and
sends the image to your projector.
• Your projector casts the image onto your
interactive whiteboard.
• Your interactive whiteboard acts both as your computer’s monitor and its input
devices, that is, its mouse and keyboard, enabling you to control any application
by touching the interactive surface.
When you install SMART Product Drivers on your computer, the touch of your finger
on the interactive surface becomes a mouse click, enabling you to control your
computer from your interactive whiteboard. When you use a pen from the pen tray,
the system detects which tool you’re using. SMART Product Drivers then interacts
with the computer’s mouse driver to change the pointer to a coloured pen, enabling
you to write in digital ink on your desktop or any open application. When you use the
eraser, you can erase the digital ink. You can even use your finger on the interactive
whiteboard’s surface without returning the pen tray tools – automatic object
awareness determines the tool that you’re using on the interactive surface. You can
also save your notes to a .notebook file, or directly into any Ink Aware application.

5 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 SERIES INTERACTIVE
WHITEBOARD
Included parts and accessories
Your SMART Board X800 series interactive whiteboard includes the following
accessories.
Pens
There are two pens included with your interactive whiteboard. Pick up a pen and press
one of the four colour buttons on the pen tray (black, red, green or blue) to change the
colour of digital ink that you write with on the interactive whiteboard.
Eraser
The eraser is rectangular like a traditional
blackboard eraser.
SMART Board interactive whiteboard wall-mounting kit
The 32" (81.3 cm) wall-mount bracket comes with five screws and toggle bolts,
enabling you to mount your interactive whiteboard simply and securely on the wall.
Model SBX885 comes with two wall-mounting kits.
SMART USB cable
A 16' 5" (5 m) USB cable enables you to connect your
SMART Board X800 series interactive whiteboard
to a USB receptacle on your computer.
Power supply
The SMART Board X800 series interactive whiteboard receives power from a wall
outlet through the included country-specific power supply and cable.
Optional accessories
You can add a variety of optional accessories to your SMART Board X800 series
to best meet your specific needs. You can purchase these items when you order
your interactive whiteboard or later from your authorised SMART reseller.
For more information about accessories, go to the 
SMART Board interactive whiteboard accessories page.

6 | CHAPTER 1 – ABOUT YOUR SMART BOARD X800 SERIES INTERACTIVE
WHITEBOARD

Chapter 2
Installing and securing your
SMART Board interactive
whiteboard
In this chapter
Refer to these topics for information about mounting your SMART Board X800 series
interactive whiteboard on a floor stand or on a wall.
Environmental requirements.................................................................. page 7
Installing your SMART Board interactive whiteboard ............................ page 8
Securing the pen tray and interactive whiteboard................................ page 10
Environmental requirements
Before installing your interactive whiteboard, review the following environmental
requirements.
Environmental
requirements Parameter
Operating temperature 41°F to 95°F (5°C to 35°C)
Storage temperature -40°F to 120°F (-40°C to 50°C)
Humidity 5% to 80% relative humidity, non-condensing
Water and fluid
resistance • Intended for indoor use only. Doesn’t meet any salt-spray or water ingress requirements.
• Don’t pour or spray liquids directly onto the interactive
whiteboard or any of its sub-components. These liquids
might get into areas where they could damage sensitive
electronic components. Refer to page 31 for detailed
instructions on cleaning your interactive whiteboard.

8 | CHAPTER 2 – INSTALLING AND SECURING YOUR SMART BOARD
INTERACTIVE WHITEBOARD
Installing your SMART Board interactive
whiteboard
Follow the procedure outlined in the installation document included in your interactive
whiteboard’s box to install your interactive whiteboard. If you purchased a floor stand,
wall mount or an interactive whiteboard system that includes a projector or other
components, refer to the installation documents included with these components.
The optimal mounting height is 77" (196 cm) from the floor to the centre of the
installation brackets. However, consider the general height of your user community
when you choose a location for wall-mounting your interactive whiteboard. If you
mount your interactive whiteboard too low, it might force tall people to bend over
uncomfortably. If it’s too high, other people might need to reach up too far.
Also remember to leave enough room on either side of the interactive
whiteboard so that you can stand beside it.
WARNINGS
• Two people are required to safely mount your interactive whiteboard because
it is too heavy for one person to manoeuvre safely. When you and your
assistant lift your interactive whiteboard, support its weight at the bottom,
avoiding the corner cameras and balance the top with your other hands.
• The weight of the interactive whiteboard is approximately 52 lb. (23.7 kg) for
the SBX880 model and 61 lb. (27.5 kg) for the SBX885 model. Check your
local building codes to ensure that your wall can support this weight and use
appropriate mounting hardware for your wall type.
Dust • Moderate dust. Intended for use in office and classroom
environments. Not for industrial use where heavy dust
and pollutants can cause malfunctions or impaired
operation.
• Designed for pollution degree 1 (P1) as per EN61558-1,
which is defined as “No pollution or only dry non-
conductive pollution”.
Conducted and
radiated emissions EN55022/CISPR 22, Class A
Environmental
requirements Parameter

9 | CHAPTER 2 – INSTALLING AND SECURING YOUR SMART BOARD
INTERACTIVE WHITEBOARD
CAUTIONS
• If you need to lean your interactive whiteboard against a wall before you
mount it, make sure that it remains in an upright position, resting on its pen
tray brackets, which are designed to sustain your interactive whiteboard’s
weight.
• Do not rest your interactive whiteboard on its side, on the top of its frame or
on the corners where the cameras are located.
Installation Tips
• Ensure that the bottom of the pen tray is unobstructed at all times because
you will need to access it if the interactive whiteboard requires service.
• Install your interactive whiteboard on a flat, plumb wall.
• If you’re installing the interactive whiteboard on drywall, use all the toggle
bolts supplied. If one of the bracket holes aligns with a wall stud, use
appropriate hardware in that hole instead of a toggle bolt.
• Ensure that the power cord is connected to the correct receptacle in the pen
tray, as shown below.
Replacing a SMART Board interactive whiteboard on drywall
If you’re replacing a SMART Board 500 or 600 series interactive whiteboard with
the heavier X800 series on drywall, you must remove the wall-mount bracket and
mounting hardware, and then install all the mounting hardware and brackets supplied
with your X800 series interactive whiteboard instead.
CAUTION
To help ensure that your interactive whiteboard is mounted correctly, make sure
that the colour of the wall-mount hanger on the back of the interactive whiteboard
and the wall-mount bracket are the same.
Power cord receptacle

10 | CHAPTER 2 – INSTALLING AND SECURING YOUR SMART BOARD
INTERACTIVE WHITEBOARD
Securing the pen tray and interactive
whiteboard
Because your SMART Board interactive whiteboard’s pen tray is detachable,
you might want to safeguard it – and your interactive whiteboard – by anchoring
it with a security cable (not included). Underneath the pen tray, you’ll find a lock
slot that accommodates a security cable, such as a Kensington® lock.
IMPORTANT
Securing the pen tray can provide theft deterrence for your interactive whiteboard
because the screws that secure your interactive whiteboard to the wall are located
directly behind the pen tray, and cannot be removed without first detaching the
pen tray. In effect, when you secure the pen tray, you also secure your interactive
whiteboard if the security cable is tight.
To lock the pen tray
to your interactive
whiteboard
1. Loop your security cable behind the pen tray brackets before you secure them
to the wall.
2. Thread the lock end of the cable through the loop end of the cable.
3. Verify that the cable is tight enough that you can’t remove the pen tray while
the lock is in place and then install the pen tray.
4. Insert the prong end of the security cable into the lock slot and then complete
the pen tray installation by locking it.
Securing the pen tray to the pen tray brackets
Since you can remove the pen tray without tools, you might want to securely attach
it to its brackets. To do this, insert two No. 8/M4 screws (not included) into the holes
indicated by a lock symbol on the bottom of the pen tray.
Lock slot
Security screw holes