SMART Board 685ix User manual

SMARTBoard™ 685ix
InteractiveWhiteboardSystem
Configuration and User’s Guide

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Keep the following information available in case you need to contact SMART
Technical Support.
Interactive Whiteboard Serial Number:_____________________________________
Projector Serial Number: _______________________________________________
Date of Purchase: ___________________________________________________
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Trademark Notice
The SMART logo, SMART Board, SMART Notebook, SMART Meeting Pro, Actalyst, SMART GoWire, SMART Bridgit,
SMART Podium, SMART Hub and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the
U.S. and/or other countries. Windows, Microsoft, Excel, PowerPoint and Internet Explorer are either registered trademarks
or trademarks of Microsoft Corporation in the U.S. and/or other countries. Apple, Macintosh, Mac, iMac and PowerBook are
trademarks of Apple Inc., registered in the U.S. and other countries. HDMI is a trademark or registered trademark of HDMI
Licensing LLC. VESA is a registered trademark of The Video Electronics Standards Association. All other third-party
product and company names may be trademarks of their respective owners.
Copyright Notice
©2011 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written
consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.
Patent No. US5448263; US6141000; US6320597; US6326954; US6337681; US6540366; US6741267; US6747636;
US7151533; US7289113; US7499033; US7626577; US7687736; US7757001;CA2058219; and CA2252302. Other patents
pending.
05/2011

Introduction
Important Information
Read This Section First
NOTE
If you own a SMART product other than a SMART Board™ 685ix interactive
whiteboard system, refer to the installation guide that came with your product for
relevant warnings and maintenance instructions.
In this document, “SMART Board 685ix interactive whiteboard system” refers to the
SMART Board 685 interactive whiteboard and its UX60 projector, accessories and
optional equipment. Before you install and use the SMART Board 685ix interactive
whiteboard system, read and understand the safety warnings and precautions in this
user’s guide, SMART Board 600 and SBD600 Series Interactive Whiteboard
Installation and User's Guide (document 1414) and Important Information for SMART
Board 685ix Interactive Whiteboard Users (document 137499). These safety warnings
and precautions describe the safe and correct operation of the interactive whiteboard
system and its accessories, helping you prevent injuries and equipment damage. You
must always ensure that the interactive whiteboard system is being used correctly.
The UX60 projector included with your system is designed to work with certain
SMART Board interactive whiteboard models only. Contact your authorized SMART
reseller for more information.

ii | INTRODUCTION – IMPORTANT INFORMATION
Safety Warnings, Cautions and Important
Information
WARNINGS – GENERAL
• Do not climb (or allow children to climb) on any
part of your wall-mounted SMART Board
interactive whiteboard system.
• Climbing on the interactive whiteboard or
projector boom could result in personal injury or
product damage. Do not climb on, hang from or
suspend objects from the UX60 projector.
• To reduce the risk of fire or electric shock, do not
expose any component of your SMART Board
interactive whiteboard system to rain or moisture.
• Failure to follow the installation instructions shipped with your SMART product
could result in personal injury and damage to the product.
• Make sure that an electrical socket is near your SMART product and remains
easily accessible during use.
• When mounting the projector on a framed or hollow wall, you must attach both
the mounting bracket and safety tether to a stud to safely support the
projector’s weight. If you use only drywall anchors, the drywall can fail,
resulting in product damage and possible personal injury.
• Ensure that any cables extending across the floor to your SMART product are
properly bundled and marked to prevent a trip hazard.
WARNINGS – PROJECTOR
• Do not stare (or allow children to stare) directly into the beam of light created
by the projector. Instruct children not to look in the direction of, or stare at, this
beam of light. Encourage users to keep their back to the projector when
working at the interactive whiteboard. Before they turn to face the audience,
users should step sideways, out of the projector’s beam.
• Do not attempt to service the projector other than performing routine lamp
replacement. Other than the lamp module, there are no user-serviceable
parts inside the unit. Do not open or disassemble the projector as this may
cause electric shock.
• This projector detects its remaining lamp life. Replace the lamp when a lamp
life warning message appears. If you continue to use the projector after the
replacement message appears, the lamp can shatter or burst, scattering
glass throughout the projector.

iii | INTRODUCTION – IMPORTANT INFORMATION
• If the lamp has shattered or burst:
– Call an authorized SMART reseller for instructions. Do not attempt to
replace the lamp.
– Do not touch the glass fragments because they can cause injury.
– Leave and then ventilate the area where the lamp shattered or burst.
– Wash your hands thoroughly if you have come into contact with 
lamp debris.
– Thoroughly clean the area around the projector, and discard any edible
items placed in that area because they could be contaminated.
• When returning the projector to the wall-mounting bracket, replace all of the
screws you removed when you removed the projector. Failure to do so can
result in the projector falling from the boom resulting in product damage and
personal injury.
CAUTIONS
• Avoid turning off the projector during the lamp ignition phase because this can
lead to premature lamp failure. Before turning off the projector, keep the lamp
on for a minimum of 15 minutes after turning it on to preserve the lamp life.
• When you switch the projector off, ensure that the cooling cycle is complete
before disconnecting the power. Allow 90 seconds for the projector to
complete the cooling cycle.
• Never operate this unit immediately after moving it from a cold location to a
warm location. When the unit is exposed to such a change in temperature,
moisture can condense on the lens and crucial internal parts. Allow the
system to reach room temperature before operation to prevent possible
damage to the unit.
• In a high altitude location where the altitude is over 6000' (1829 m), the air is
thinner and cooling efficiency is reduced, so use the projector with the fan
mode set to High.
• Do not block the projector’s ventilation slots and openings.
• Do not place in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.
• Do not set up or use the interactive whiteboard system in an area with
excessive levels of dust, dirt, humidity or smoke.
• Do not scrub the surface of the mirror with the supplied cleaning cloth. Use
the cloth with a light touch. Do not put cleaning solvents on the mirror or
cleaning cloth.

iv | INTRODUCTION – IMPORTANT INFORMATION
• Cycling power to the projector repeatedly can lock or damage the interactive
whiteboard system. After you turn off the system, wait at least 15 minutes for
cooling before turning on the system.
• You must connect the USB cable that came with your SMART Board
interactive whiteboard to a computer that has a USB compliant interface and
that bears the USB logo. In addition, the USB source computer must be
compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL
mark(s) for CAS/UL 60950. This is for operating safety and to prevent
damage to the SMART Board interactive whiteboard.
• Do not add extra weight or apply pressure to the UX60 projector boom, the
wall-mounted interactive whiteboard or its pen tray. SMART Technologies
designed the brackets to support only the weight of the components during
normal use.
• If the interactive whiteboard system requires replacement parts, make sure
that the service technician uses replacement parts specified by SMART
Technologies, or parts with the same characteristics as the original.
IMPORTANT
• Turn off the SMART product before cleaning it.
• Using the UX60 projector system near a TV or radio can cause interference to
the images or sound. If this happens, move the TV or radio away from the
projector.
• Do not place the interactive whiteboard system near any appliance that
generates a strong magnetic field.
• Do not place the interactive whiteboard system in direct sunlight.
• The screws that secure the interactive whiteboard to the wall are located
directly behind the pen tray. The pen tray must be removed before you can
remove the interactive whiteboard. When you secure the pen tray, you also
secure the interactive whiteboard.
• The SMART Board 685ix interactive whiteboard system does not include
speakers. Consult your authorized SMART reseller to determine your audio
output options.
• Disconnect the product from its power source when it is not used for a long
period.

v | INTRODUCTION – IMPORTANT INFORMATION
Transporting the SMART Board 685ix Interactive
Whiteboard System
If you need to ship any part of your SMART Board 685ix interactive whiteboard
system, repack it with the original packaging. If the original packaging is no longer
available, you can purchase replacement packaging from your authorized SMART
reseller.
If you prefer to use your own packaging materials, make sure that you adequately
protect the unit. Ship the interactive whiteboard in an upright position to deter shippers
from placing heavy objects on it.

vi | INTRODUCTION – IMPORTANT INFORMATION

Contents
Important Information ..............................................................................................i
Read This Section First ....................................................................................i
Safety Warnings, Cautions and Important Information ....................................ii
1About Your SMART Board 685ix Interactive Whiteboard System ........................ 1
SMART Board 685ix Interactive Whiteboard System Features...................... 2
Standard Accessories..................................................................................... 6
Optional Accessories ...................................................................................... 8
2Before Installing Your SMART Board 685ix Interactive Whiteboard System ...... 11
Environmental Requirements ....................................................................... 12
3Using Your UX60 Projector ................................................................................. 15
Components of the UX60 Projector .............................................................. 16
Remote Control............................................................................................. 18
Extended Control Panel (ECP) ..................................................................... 21
4Integrating Other Devices with Your Interactive Whiteboard System ................. 25
Connecting Computers and Peripheral Devices to Your UX60 Projector..... 26
Temporarily Connecting Devices to Your Interactive Whiteboard System ... 32
Video Format Compatibility........................................................................... 34
Connecting a SMART Hub to Your Extended Control Panel........................ 37
Installing SMART Software........................................................................... 39
5Maintaining and Troubleshooting Your SMART Board 685ix Interactive Whiteboard
System ................................................................................................................ 41
After Installing Your SMART Board 685ix Interactive Whiteboard System... 42
Securing the Pen Tray and Interactive Whiteboard ...................................... 48
Maintaining Your SMART Board 685ix Interactive Whiteboard System ....... 50

viii | CONTENTS
Troubleshooting Your SMART Board 685ix Interactive Whiteboard System 53
Troubleshooting Image Issues...................................................................... 57
Other Common Issues.................................................................................. 60
Occasional Maintenance Instructions ........................................................... 64
6Remotely Managing Your SMART Board 685ix Interactive Whiteboard System 71
Connecting Your Serial Interface to the UX60 Projector .............................. 73
RS-232 Programming Commands................................................................ 75
Simple Network Management Protocol (SNMP)........................................... 87
Web Page Management ............................................................................... 87
7UX60 Projector Menu Commands ...................................................................... 95
Source Image Adjustment ............................................................................ 96
Audio Settings Adjustment............................................................................ 99
Default Settings Adjustment ......................................................................... 99
Network Settings Adjustments.................................................................... 101
Language Preference Setting ..................................................................... 103
Information Panel........................................................................................ 103
ADisabling USB Communications ....................................................................... 105
Disabling the ECP’s USB Port .................................................................... 105
BHardware Environmental Compliance............................................................... 107
Waste Electrical and Electronic Equipment Regulations (WEEE Directive)107
Restriction of Certain Hazardous Substances (RoHS Directive) ................ 107
Batteries...................................................................................................... 107
Packaging ................................................................................................... 108
China’s Electronic Information Products Regulations................................. 108
U.S. Consumer Product Safety Improvement Act ...................................... 108
CCustomer Support ............................................................................................. 109
Online Information and Support.................................................................. 109
Training....................................................................................................... 109

ix | CONTENTS
Technical Support....................................................................................... 109
Shipping and Repair Status ........................................................................ 109
General Inquiries ........................................................................................ 110
Warranty ..................................................................................................... 110
Registration................................................................................................. 110
Index ................................................................................................................. 111

x| –

Chapter 1
About Your SMART Board
685ix Interactive
Whiteboard System
The SMART Board 685ix interactive whiteboard system combines the wall-mounted,
ultra-short-throw UX60 projector with a SMART Board 685 or SBD685 interactive
whiteboard.
Topics in this chapter describe the features and accessories you can use with your
SMART Board 685ix interactive whiteboard system, as well as other compatible
products available from SMART.
•SMART Board 685ix Interactive Whiteboard System Features on page 2
–SMART Board Interactive Whiteboard Features on page 2
–SMART Software on page 3
–Introducing the SMART Board SBD600 Series Interactive Whiteboard on
page 4
–UX60 Projector System Features on page 5
•Standard Accessories on page 6
–Standard SMART Board Interactive Whiteboard Accessories on page 6
–Standard UX60 Projector Accessories on page 7
•Optional Accessories on page 8
–Projection Audio System (SBA-L) for the UX60 Projector on page 8
– SMART GoWire Auto-launch Cable (GW-NBK) on page 8
–SMART GoWire Auto-launch Cable for SMART Meeting Pro Software (GW-
MP) on page 8
–Cat 5 to USB Cable Extender (CAT5-XT) on page 9
–Information Control Accessories on page 9

2 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE
WHITEBOARD SYSTEM
SMART Board 685ix Interactive
Whiteboard System Features
Your SMART Board 685ix
interactive whiteboard system uses
the UX60 WXGA (16:10)
ultra-short-throw, high-offset
projector. Your SMART Board 685ix
interactive whiteboard system
delivers high-definition, high
performance interactivity that is
virtually shadow-free and glare-free.
When the UX60 projector displays
an image from a computer on the
touch-sensitive interactive
whiteboard, you can draw over the
image in digital ink using a pen or
your finger. This projector also
supports video and audio
connections from a variety of
devices, including DVD and
Blu-ray™ disc players, VCRs,
document cameras, digital cameras
and high definition sources, and can
project media from these sources
onto the interactive screen.
When you use SMART software with your 685ix interactive whiteboard system, you
can write over any Ink Aware applications in digital ink using a pen tray pen or your
finger, and then save these notes either in the application or to a .notebook file for
future reference and distribution.
SMART Board Interactive Whiteboard Features
SMART Board 685 and SBD685 interactive whiteboards include many features of
other SMART Board interactive whiteboards, such as a resistive touch screen and a
pen tray. The SB685 and SBD685 perform best with the UX60 projector because of its
exceptional color performance, aspect ratio, input response and short-throw image
distance.

3 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE
WHITEBOARD SYSTEM
Other features of the interactive whiteboard include:
• a SMART Pen Tray that automatically
detects when you pick up a pen tray pen
or the eraser
• pen tray buttons that activate Help
functions and, when used with a
computer, activate the on-screen
keyboard and right-click functions
• a durable hard-coated, tear-proof surface
that is optimized for projection and
compatible with dry-erase markers, and
that cleans easily with whiteboard cleaner
• a standard USB interface to connect the
SMART Board interactive whiteboard to
the extended control panel (ECP)
• a security device to prevent theft of the
pen tray or the interactive whiteboard
SMART Software
To use the features of the interactive whiteboard, you must install SMART software on
your computer. SMART software includes:
• SMART Product Drivers
• SMART Notebook™ collaborative learning software
OR
SMART Meeting Pro™ or SMART Meeting Pro premium software
With SMART Product Drivers, your interactive whiteboard’s surface responds to the
touch of your finger or pen tray pen. The touch of your finger on the screen becomes a
mouse click, enabling you to control your computer from your interactive whiteboard.
When you remove a pen from the pen tray, sensors detect which tool you’re using.
SMART Product Drivers then interact with your computer’s mouse driver to change
the pointer to a colored pen, enabling you to write in digital ink on your desktop or any
open application. When you replace the pen and pick up the eraser, you can erase the
digital ink from the screen.
With SMART Notebook software, you can save your notes to a .notebook file or
directly into any Ink Aware application, such as Microsoft® Word, Excel® or
PowerPoint®. SMART Notebook software features interactive tools and a library of
learning resources to help you energize lessons.

4 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE
WHITEBOARD SYSTEM
Alternatively, you can install SMART Meeting Pro or SMART Meeting Pro Premium
software.
With SMART Meeting Pro software, you can display files on your interactive
whiteboard and write notes in digital ink during collaborative work sessions. You can
save your notes to a .notebook file and then distribute notes and action items by 
e-mailing them or saving them to a USB drive for transfer later.
NOTE
In most cases, SMART Product Drivers is downloaded automatically when you
install SMART Notebook, SMART Meeting Pro or SMART Meeting Pro Premium
software.
Introducing the SMART Board SBD600 Series Interactive
Whiteboard
SMART Board interactive whiteboards are now available in two series. The
SMART Board 600 series is the standard and most popular interactive whiteboard; the
SMART Board SBD600 series features Dual-User mode, which enables two people to
touch or write simultaneously on either side of the interactive screen in SMART
Notebook software. The UX60 projector is compatible with both the SMART Board
685 and SBD685 interactive whiteboards. The wide-screen format of the UX60
projector is ideal for supporting Dual-User mode.
SMART Board SBD600 series interactive
whiteboards have a unique logo on the lower right
hand side of the board’s bezel to distinguish them
from standard SMART Board 600 series
interactive whiteboards.
NOTE
Due to its wide screen format, the UX60 projector is not compatible with other
interactive whiteboard model sizes such as SMART Board SB640, SB660,
SB680, SB690, SBD680 or SBD690 interactive whiteboards.

5 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE
WHITEBOARD SYSTEM
UX60 Projector System Features
The UX60 projector system includes an ultra-short-throw projector for use with
SMART Board 685 interactive whiteboards, an extended control panel (ECP), an ECP
harness cable and a sturdy support system for classroom environments. The features
of the projector system include:
• A wall-mounted, high-offset UX60 projector engine that
uses single chip DLP® technology by Texas
Instruments™, providing BrilliantColor™ performance,
High Contrast, and Gamma 2.1 correction with Bright
Classroom, Dark Classroom, sRGB, User and SMART
Presentation modes
• 16:10 aspect ratio
• 2000 ANSI Lumens (typical)
• PAL, PAL-N, PAL-M, SECAM, NTSC, NTSC 4.43, SDTV (480i/p and 576i/p),
HDTV (720p and 1080i) video system compatibility
• Native 1280 × 800 resolution
• Apple Macintosh, iMac and VESA® RGB video format standard compatibility
• Remote management via network through an RJ45 cable
OR
Remote management via a serial RS-232 interface
• Self-protection timer for a hot re-strike of the projector lamp
• Protected cable routing through the projector housing, a cable cover and wire
management bundle to prevent tampering and clutter
• Cleaning cloth for use on the projector lens and system mirror
• A secure mounting and installation system that includes:
– Two projector padlock loops
– Mounting hardware for solid masonry or framed wall installations
• Templates and instructions for positioning the system safely
Your UX60 projector’s connection panel supports the following connectors:
• A 3-pin mini-DIN connector
• A 4-pin powered mini-DIN connector and 7-pin mini-DIN connector
• S-video input and associated dual-channel audio input (two RCA jacks)
• HDMI™ connector input

6 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE
WHITEBOARD SYSTEM
• Two HD-DB15 (VGA) inputs and associated audio input (3.5 mm jack) and one
HD-DB15 (VGA) output and associated audio output (3.5 mm jack) with additional
interface support for Component YPbPr and Component YCbCr inputs with
proper adapters (not included)
• RJ45 cable for Ethernet connections
• RS-232 connector
• USB B receptacle for service access
In addition, the UX60 projector system includes a fully labeled ECP, which includes
the following connection receptacles for the ECP harness cable and your source
inputs:
• The ECP harness cable connection receptacles that include:
– A DB15F receptacle for analog video input, located behind the whiteboard
– USB A and B receptacles for whiteboard and wire management bundle
connections, located behind the whiteboard
– A composite video input (RCA jack) and associated dual-channel audio input 
(two RCA jacks) on the front of the ECP
– A USB A receptacle on the front of the ECP
Standard Accessories
SMART provides the following accessories with your SMART Board 685ix interactive
whiteboard system.
Standard SMART Board Interactive Whiteboard Accessories
Pen Tray Tools
The pen tray tools include four pens and an eraser. The pens
have a rubberized grip area, colored to match the four colors
of digital ink: black, green, red and blue. You can use
dry-erase markers instead of the supplied pens, as long as
they’re a similar shape and don’t scratch or mark the surface
of the interactive whiteboard. If the pens you provide don’t reflect infrared light, the
pen tray sensor might not detect the presence of the pen. You can use EXPO markers
or other substitutes.
Pens from earlier interactive whiteboards weren’t designed to reflect infrared light, so
the pen tray might not detect them reliably. You can wrap light-colored tape around
the pen to improve the reflection of infrared light and to help with tool detection.

7 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE
WHITEBOARD SYSTEM
Eraser
The eraser resembles a rectangular chalkboard eraser.
You can use a substitute eraser, provided it has a similar
shape, reflects infrared light and doesn’t scratch or mark
the surface of the interactive whiteboard.
Standard UX60 Projector Accessories
Remote Control
The remote control lets you control the system and set up
your UX60 projector. Use the remote control to access menu
options, system information and input selection options.
ECP Assembly
The interactive whiteboard system’s ECP features controls for
power, source selection, volume control and an integrated
USB hub. Direct inputs supported include:
• Interactive whiteboard control interface (RJ11 6-wire jack)
• One USB hub with two USB A receptacles
• One USB B receptacle for connecting the primary computer and one USB B
receptacle for connecting the secondary computer
• A composite video input (RCA jack) and associated dual-channel audio input (two
RCA jacks)
ECP Harness Cable
A specialized harness cable allows input to be routed to the
projector from the ECP. The harness cable includes:
• A DB15M plug for analog video input
• A composite video output (RCA plug) and associated dual-channel audio input
(two RCA plugs)
• A 4-pin power-mini-DIN connector and 7-pin mini-DIN connector for ECP
functions
Wire Management Bundle
The UX60 projector includes a wire management
bundle for easy connection to the projector with the
provided USB, HD-DB15 (VGA) connectors and audio
inputs from a secondary computer, such as a laptop, or
a primary computer, such as a permanently installed tower or desktop.

8 | CHAPTER 1 – ABOUT YOUR SMART BOARD 685IX INTERACTIVE
WHITEBOARD SYSTEM
Cleaning Cloth Kit
The UX60 projector has special cleaning requirements and includes the only
approved cleaning cloth for use on the projector mirror or lens.
CAUTIONS
• Never touch the mirror with your hands or a brush. Do not scrub the surface of
the mirror with the supplied cleaning cloth. Use the cloth with a light touch. Do
not put cleaning solvents on the mirror or cleaning cloth.
• Do not spray cleaners, solvents or compressed air directly on the projector.
Optional Accessories
SMART continually introduces new products and accessories to make lessons and
presentations easier to give. These products allow you to deliver your message with
more impact and less support time. For more information on optional accessories,
contact your authorized SMART reseller.
Projection Audio System (SBA-L) for the
UX60 Projector
Your interactive whiteboard system requires an audio system to
deliver presentations with sound. The SBA-L system consists of
a pair of 15-watt, stereo-amplified speakers specifically
designed for use with the UX60 projector on SMART Board
685ix interactive whiteboard systems. You can control volume
directly through the ECP and the remote control.
SMART GoWire™ Auto-launch Cable (GW-
NBK)
This cable contains SMART Notebook software and starts it
automatically on a guest computer, providing full access to all
interactive whiteboard software tools without installing SMART
software.
SMART GoWire Auto-launch Cable for SMART Meeting Pro
Software (GW-MP)
This cable contains SMART Meeting Pro software and starts it automatically on a
guest computer, providing full access to all interactive whiteboard software tools
without installing SMART software.