SMART Board 685ix User manual

SMARTBoard™ 685ix
InteractiveWhiteboardSystem
Configuration and User’s Guide

Product Registration
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Keep the following information available in case you need to contact SMART
Technical Support.
Interactive Whiteboard Serial Number:_____________________________________
Projector Serial Number: _______________________________________________
Date of Purchase: ___________________________________________________
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the
FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the manufacturer’s instructions, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the
user will be required to correct the interference at his own expense.
Trademark Notice
The SMART logo, SMART Board, SMART Notebook, SMART Meeting Pro, Actalyst, SMART GoWire, SMART Bridgit,
SMART Podium, SMART Hub and smarttech are trademarks or registered trademarks of SMART Technologies ULC in the
U.S. and/or other countries. Windows, Microsoft, Excel, PowerPoint and Internet Explorer are either registered trademarks
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Copyright Notice
©2011 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted,
transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written
consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not
represent a commitment on the part of SMART.
Patent No. US5448263; US6141000; US6320597; US6326954; US6337681; US6540366; US6741267; US6747636;
US7151533; US7289113; US7499033; US7626577; US7687736; US7757001;CA2058219; and CA2252302. Other patents
pending.
05/2011

Introduction
Important Information
Read This Section First
NOTE
If you own a SMART product other than a SMART Board™ 685ix interactive
whiteboard system, refer to the installation guide that came with your product for
relevant warnings and maintenance instructions.
In this document, “SMART Board 685ix interactive whiteboard system” refers to the
SMART Board 685 interactive whiteboard and its UX60 projector, accessories and
optional equipment. Before you install and use the SMART Board 685ix interactive
whiteboard system, read and understand the safety warnings and precautions in this
user’s guide, SMART Board 600 and SBD600 Series Interactive Whiteboard
Installation and User's Guide (document 1414) and Important Information for SMART
Board 685ix Interactive Whiteboard Users (document 137499). These safety warnings
and precautions describe the safe and correct operation of the interactive whiteboard
system and its accessories, helping you prevent injuries and equipment damage. You
must always ensure that the interactive whiteboard system is being used correctly.
The UX60 projector included with your system is designed to work with certain
SMART Board interactive whiteboard models only. Contact your authorized SMART
reseller for more information.

ii | INTRODUCTION – IMPORTANT INFORMATION
Safety Warnings, Cautions and Important
Information
WARNINGS – GENERAL
• Do not climb (or allow children to climb) on any
part of your wall-mounted SMART Board
interactive whiteboard system.
• Climbing on the interactive whiteboard or
projector boom could result in personal injury or
product damage. Do not climb on, hang from or
suspend objects from the UX60 projector.
• To reduce the risk of fire or electric shock, do not
expose any component of your SMART Board
interactive whiteboard system to rain or moisture.
• Failure to follow the installation instructions shipped with your SMART product
could result in personal injury and damage to the product.
• Make sure that an electrical socket is near your SMART product and remains
easily accessible during use.
• When mounting the projector on a framed or hollow wall, you must attach both
the mounting bracket and safety tether to a stud to safely support the
projector’s weight. If you use only drywall anchors, the drywall can fail,
resulting in product damage and possible personal injury.
• Ensure that any cables extending across the floor to your SMART product are
properly bundled and marked to prevent a trip hazard.
WARNINGS – PROJECTOR
• Do not stare (or allow children to stare) directly into the beam of light created
by the projector. Instruct children not to look in the direction of, or stare at, this
beam of light. Encourage users to keep their back to the projector when
working at the interactive whiteboard. Before they turn to face the audience,
users should step sideways, out of the projector’s beam.
• Do not attempt to service the projector other than performing routine lamp
replacement. Other than the lamp module, there are no user-serviceable
parts inside the unit. Do not open or disassemble the projector as this may
cause electric shock.
• This projector detects its remaining lamp life. Replace the lamp when a lamp
life warning message appears. If you continue to use the projector after the
replacement message appears, the lamp can shatter or burst, scattering
glass throughout the projector.

iii | INTRODUCTION – IMPORTANT INFORMATION
• If the lamp has shattered or burst:
– Call an authorized SMART reseller for instructions. Do not attempt to
replace the lamp.
– Do not touch the glass fragments because they can cause injury.
– Leave and then ventilate the area where the lamp shattered or burst.
– Wash your hands thoroughly if you have come into contact with 
lamp debris.
– Thoroughly clean the area around the projector, and discard any edible
items placed in that area because they could be contaminated.
• When returning the projector to the wall-mounting bracket, replace all of the
screws you removed when you removed the projector. Failure to do so can
result in the projector falling from the boom resulting in product damage and
personal injury.
CAUTIONS
• Avoid turning off the projector during the lamp ignition phase because this can
lead to premature lamp failure. Before turning off the projector, keep the lamp
on for a minimum of 15 minutes after turning it on to preserve the lamp life.
• When you switch the projector off, ensure that the cooling cycle is complete
before disconnecting the power. Allow 90 seconds for the projector to
complete the cooling cycle.
• Never operate this unit immediately after moving it from a cold location to a
warm location. When the unit is exposed to such a change in temperature,
moisture can condense on the lens and crucial internal parts. Allow the
system to reach room temperature before operation to prevent possible
damage to the unit.
• In a high altitude location where the altitude is over 6000' (1829 m), the air is
thinner and cooling efficiency is reduced, so use the projector with the fan
mode set to High.
• Do not block the projector’s ventilation slots and openings.
• Do not place in hot locations, such as near heating equipment. Doing so could
cause a malfunction and shorten the life of the projector.
• Do not set up or use the interactive whiteboard system in an area with
excessive levels of dust, dirt, humidity or smoke.
• Do not scrub the surface of the mirror with the supplied cleaning cloth. Use
the cloth with a light touch. Do not put cleaning solvents on the mirror or
cleaning cloth.

iv | INTRODUCTION – IMPORTANT INFORMATION
• Cycling power to the projector repeatedly can lock or damage the interactive
whiteboard system. After you turn off the system, wait at least 15 minutes for
cooling before turning on the system.
• You must connect the USB cable that came with your SMART Board
interactive whiteboard to a computer that has a USB compliant interface and
that bears the USB logo. In addition, the USB source computer must be
compliant with CSA/UL/EN 60950 and bear the CE mark and CSA and/or UL
mark(s) for CAS/UL 60950. This is for operating safety and to prevent
damage to the SMART Board interactive whiteboard.
• Do not add extra weight or apply pressure to the UX60 projector boom, the
wall-mounted interactive whiteboard or its pen tray. SMART Technologies
designed the brackets to support only the weight of the components during
normal use.
• If the interactive whiteboard system requires replacement parts, make sure
that the service technician uses replacement parts specified by SMART
Technologies, or parts with the same characteristics as the original.
IMPORTANT
• Turn off the SMART product before cleaning it.
• Using the UX60 projector system near a TV or radio can cause interference to
the images or sound. If this happens, move the TV or radio away from the
projector.
• Do not place the interactive whiteboard system near any appliance that
generates a strong magnetic field.
• Do not place the interactive whiteboard system in direct sunlight.
• The screws that secure the interactive whiteboard to the wall are located
directly behind the pen tray. The pen tray must be removed before you can
remove the interactive whiteboard. When you secure the pen tray, you also
secure the interactive whiteboard.
• The SMART Board 685ix interactive whiteboard system does not include
speakers. Consult your authorized SMART reseller to determine your audio
output options.
• Disconnect the product from its power source when it is not used for a long
period.

v | INTRODUCTION – IMPORTANT INFORMATION
Transporting the SMART Board 685ix Interactive
Whiteboard System
If you need to ship any part of your SMART Board 685ix interactive whiteboard
system, repack it with the original packaging. If the original packaging is no longer
available, you can purchase replacement packaging from your authorized SMART
reseller.
If you prefer to use your own packaging materials, make sure that you adequately
protect the unit. Ship the interactive whiteboard in an upright position to deter shippers
from placing heavy objects on it.

vi | INTRODUCTION – IMPORTANT INFORMATION

Contents
Important Information ..............................................................................................i
Read This Section First ....................................................................................i
Safety Warnings, Cautions and Important Information ....................................ii
1About Your SMART Board 685ix Interactive Whiteboard System ........................ 1
SMART Board 685ix Interactive Whiteboard System Features...................... 2
Standard Accessories..................................................................................... 6
Optional Accessories ...................................................................................... 8
2Before Installing Your SMART Board 685ix Interactive Whiteboard System ...... 11
Environmental Requirements ....................................................................... 12
3Using Your UX60 Projector ................................................................................. 15
Components of the UX60 Projector .............................................................. 16
Remote Control............................................................................................. 18
Extended Control Panel (ECP) ..................................................................... 21
4Integrating Other Devices with Your Interactive Whiteboard System ................. 25
Connecting Computers and Peripheral Devices to Your UX60 Projector..... 26
Temporarily Connecting Devices to Your Interactive Whiteboard System ... 32
Video Format Compatibility........................................................................... 34
Connecting a SMART Hub to Your Extended Control Panel........................ 37
Installing SMART Software........................................................................... 39
5Maintaining and Troubleshooting Your SMART Board 685ix Interactive Whiteboard
System ................................................................................................................ 41
After Installing Your SMART Board 685ix Interactive Whiteboard System... 42
Securing the Pen Tray and Interactive Whiteboard ...................................... 48
Maintaining Your SMART Board 685ix Interactive Whiteboard System ....... 50

viii | CONTENTS
Troubleshooting Your SMART Board 685ix Interactive Whiteboard System 53
Troubleshooting Image Issues...................................................................... 57
Other Common Issues.................................................................................. 60
Occasional Maintenance Instructions ........................................................... 64
6Remotely Managing Your SMART Board 685ix Interactive Whiteboard System 71
Connecting Your Serial Interface to the UX60 Projector .............................. 73
RS-232 Programming Commands................................................................ 75
Simple Network Management Protocol (SNMP)........................................... 87
Web Page Management ............................................................................... 87
7UX60 Projector Menu Commands ...................................................................... 95
Source Image Adjustment ............................................................................ 96
Audio Settings Adjustment............................................................................ 99
Default Settings Adjustment ......................................................................... 99
Network Settings Adjustments.................................................................... 101
Language Preference Setting ..................................................................... 103
Information Panel........................................................................................ 103
ADisabling USB Communications ....................................................................... 105
Disabling the ECP’s USB Port .................................................................... 105
BHardware Environmental Compliance............................................................... 107
Waste Electrical and Electronic Equipment Regulations (WEEE Directive)107
Restriction of Certain Hazardous Substances (RoHS Directive) ................ 107
Batteries...................................................................................................... 107
Packaging ................................................................................................... 108
China’s Electronic Information Products Regulations................................. 108
U.S. Consumer Product Safety Improvement Act ...................................... 108
CCustomer Support ............................................................................................. 109
Online Information and Support.................................................................. 109
Training....................................................................................................... 109