SMC Networks D3G0804W User manual

D3G0804W
User Manual
Wireless Data Gateway
FastFind Links
Getting to Know Your Gateway
Installing Your Gateway
Preparing to Configure Your Gateway
Configuring the Gateway

SMC Networks
20 Mason
Irvine, CA 92618
U.S.A.
Copyright © 2013 SMC Networks
All Rights Reserved
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable. However, no
responsibility is assumed by SMC for its use, or for any infringements of patents or other rights of third parties
which may result from its use. No license is granted by implication or otherwise under any patent or patent rights
of SMC. SMC reserves the right to change specifications at any time without notice
No part of this publication may be reproduced or transmitted in any form or by any means, electronic or
mechanical, including photocopying and recording, or stored in a database or retrieval system for any purpose
without the express written permission of SMC.
Microsoft and Windows are registered trademarks of Microsoft Corporation. Apple and Macintosh are registered
trademarks of Apple, Inc. All other brands, product names, trademarks, or service marks are property of their
respective owners.
This product (Model : D3G0804W) includes software code developed by third parties, including software code
subject to the GNU General Public License (“GPL”) or GNU Lesser General Public License (LGPL”). As
applicable, the terms of the GPL and LGPL, and information on obtaining access to the GPL code and LGPL used
in this product, are available to you at http://gpl.smc.com/. The GPL code and LGPL code used in this product is
distributed WITHOUT ANY WARRANTY and is subject to the copyrights of one or more authors. For details, see
the GPL Code and LGPL Code for this product and the terms of the GPL and LGPL.
D3G0804W User Manual

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D3G0804W User Manual
Important Safety Instructions
Read This Before you Begin
When using your equipment, basic safety precautions should always be followed to reduce the risk of
fire, electric shock, and injury to persons, including the following:
•Read and follow these instructions.
•Keep these instructions.
•Heed all warnings.
•Only use attachments/accessories specified by the manufacturer.
•Do not use this product near water.
•Do not install near any heat sources.
•Clean only with a dry cloth.
•Do not block any ventilation openings.
•Use only with the cart, stand, tripod, bracket, or table specified by the manufacturer, or sold with the
apparatus.
•Unplug this apparatus during lightning storms or when unused for long periods of time.
•Refer all servicing to qualified service personnel. Servicing is required when the apparatus has
been damaged in any way, such as a power-supply cord or plug is damaged, liquid has beenspilled
or objects have fallen into the apparatus, the apparatus has been exposed to rain or moisture, does
not operate normally, or has been dropped.
•Do not defeat the purpose of the polarized or grounding type plug.
•Protect the power cord from being walked on or pinched particularly at plugs, convenience
receptacles, and the point where they exit from the apparatus.

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SMC Wireless Data Gateway complies with applicable requirements for performance, construction,
labeling, and information when used as outlined below:
WARNING
Risk of Shock
Mains voltages inside this unit. No user-serviceable parts inside. Refer service to qualified
personnel only!
CAUTION
Potential equipment damage
Potential loss of service
Connection of the Wireless Data Gateway to existing telephone wiring should only be
performed by a professional installer. Physical connections to the previous telephone
provider must be removed and the wiring must be checked; there must not be any voltages.
Cancellation of telephone service is not adequate. Failure to do so may result in loss of
service and/or permanent damage to the Wireless Data Gateway.
•The Wireless Data Gateway is designed to be connected directly to a telephone.
•Connecting the Wireless Data Gateway to the home’s existing telephone wiring should only be
performed by a professional installer.
•Do not use product near water (i.e. wet basement, bathtub, sink or near a swimming pool, etc.), to
avoid risk of electrocution.
•Avoid using and/or connecting the equipment during an electrical storm, to avoid risk of
electrocution.
•Do not use the telephone to report a gas leak in the vicinity of the leak.
•Do not locate the equipment within 6 feet (1.9m) of a flame or ignition source (i.e. heat registers,
space heaters, fireplaces, etc.).
•Only use power supply and power cord included with the equipment.
•Equipment should be installed near the power outlet and should be easily accessible.
•The shield of the coaxial cable must be connected to earth (Grounded) at the entrance to the
building in accordance with applicable national electrical installation codes. In the U.S., this is

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required by NFPA 70 (National Electrical Code) Article 820. In the European Union and in certain
other countries, CATV installation equipment bonding requirements are specified in IEC 60728-11,
Cable networks for television signals, sound signals and interactive service, Part 11: Safety. This
equipment is intended to be installed in accordance with the requirements of IEC 60728-11 for safe
operation.
•In areas of high surge events or poor grounding situation and areas prone to lightning strikes,
additional surge protection may be required (i.e. PF11VNT3 or 3020J from American Power
Conversion) on the AC, RFM Ethernet and Phones lines.

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Contents
Important Safety Instructions................................................................................ iii
Preface..................................................................................................................... ix
Key Features.............................................................................................................x
Document Organization............................................................................................ xi
Document Conventions............................................................................................ xi
1 Getting to Know Your Gateway ........................................................................... 1
Unpacking Package Contents ...................................................................................2
System Requirements...............................................................................................2
Becoming Familiar with the Gateway Hardware ........................................................3
Front Panel..........................................................................................................3
Rear Panel ..........................................................................................................5
Resetting or Rebooting the Gateway...................................................................6
Rebooting the Gateway .................................................................................6
Restoring Factory Defaults.............................................................................6
2 Installing Your Gateway....................................................................................... 7
Finding a Suitable Location .......................................................................................8
Connecting to the LAN ..............................................................................................9
Connecting the WAN...............................................................................................10
Powering on the Gateway .......................................................................................10
3 Preparing to Configure Your Gateway.............................................................. 11
Configuring Microsoft Windows 2000...........................................................12
Configuring Microsoft Windows XP..............................................................13
Configuring Microsoft Windows Vista...........................................................14
Configuring an Apple® Macintosh® Computer.............................................16
Disabling Proxy Settings....................................................................................17

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Disabling Proxy Settings in Internet Explorer ...............................................17
Disabling Proxy Settings in Firefox...............................................................17
Disabling Proxy Settings in Safari................................................................18
Disabling Firewall and Security Software...........................................................18
Confirming Your Gateway’s Link Status.............................................................18
4 Configuring the Gateway ................................................................................... 19
Logging in to the Gateway’s Web Management Interface........................................20
Understanding the Web Management Interface Screens.........................................21
Web Management Interface Menus.........................................................................24
Gateway Menu........................................................................................................26
At a Glance Page ..............................................................................................27
Email Notifications Page....................................................................................28
Status Page.......................................................................................................30
WiFi Page..........................................................................................................32
Editing Basic Radio Mode Settings..............................................................34
Editing Private Wi-Fi Network Settings.........................................................36
Configuring WPS Settings............................................................................39
WAN Page.........................................................................................................41
Firewall Settings Page.......................................................................................43
Gateway Software Version Page.......................................................................46
System Hardware Info Page..............................................................................47
LAN Ethernet Hardware Info Page.....................................................................48
Wireless Hardware Info Page............................................................................49
USB Hardware Info Page ..................................................................................50
Home Network Wizard Page..............................................................................51
Connected Devices Menu .......................................................................................54
Computers Page................................................................................................55
Parental Control Menu.............................................................................................56
Managed Sites Page .........................................................................................57
Configuring Blocked Sites............................................................................58
Configuring Blocked Keywords ....................................................................60
Configuring Trusted Computers...................................................................62

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Managed Services Page....................................................................................64
Configuring Blocked Services......................................................................65
Configuring Trusted Computers...................................................................67
Managed Devices Page.....................................................................................69
Allowing Devices..........................................................................................70
Blocking Devices .........................................................................................72
Reports Page ....................................................................................................74
Generating Reports......................................................................................74
Printing Reports...........................................................................................75
Downloading Reports...................................................................................75
Advanced Menu ......................................................................................................76
Port Forwarding Page........................................................................................77
Adding a Port Forwarding Service................................................................78
Port Triggering Page..........................................................................................80
Adding a Port Triggering..............................................................................81
DMZ Page.........................................................................................................83
QoS Page..........................................................................................................84
Device Discovery Page......................................................................................86
Troubleshooting Menu.............................................................................................88
Network Diagnostic Tools Page.........................................................................89
Testing Connectivity to a Destination Address.............................................90
Restore/Reboot Page........................................................................................91
Change Password Page....................................................................................92
FCC Interference Statement....................................................................................96
IMPORTANT NOTE: ...............................................................................................97
FCC Radiation Exposure Statement........................................................................97
Index ....................................................................................................................... 98

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Preface
Congratulations on your purchase of the D3G0804W Wireless Data Gateway. The D3G0804W is a
multimedia Gateway that delivers video, and data for applications such as Home Security and
Automation, and IPTV distribution. The Gateway is a versatile and robust all-in-one solutions that make
it ideal for homes and businesses to connect their local-area network (LAN) to the Internet.
This user manual contains all the information you need to install and configure your new D3G0804W
Wireless Data Gateway.

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Key Features
This section summarizes the key features of the D3G0804W Gateways.
DOCSIS 3.0 Cable Modem. The Gateway includes an 8x4 DOCSIS 3.0 cable modem capable of
maximum downstream speeds of 320 Mbps and maximum upstream speeds of 120 Mbps.
High-Speed Connections. The Gateway provides four 10/100/1000 Ethernet ports, so users can
take full advantage of their high-speed WAN connections by enjoying the broadest spectrum of
multimedia, including IP telephony, instant high-speed Web access, file sharing, multimedia
conferencing, video streaming and download, high-performance gaming, and MP3 downloading.
The Gateway includes leading software features for maximizing user experiences, including SPI
firewall, port triggering, port forwarding, and parental control features.
WiFi Alliance certified 802.11 a/b/g/n. The Gateway supports 2.4GHz and 5GHz concurrently. It
supports up-to 300Mbps* maximum network bandwidth with its six built-in antennas and allows
faster wireless connections over longer distances.
Note: Cable modems can provide maximum downstream speeds of 320 Mbps and upstream
speeds of 120 Mbps. However, the actual rate provided by your specific service provider may
vary dramatically from these maximum speeds.

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Document Organization
This document consists of four chapters and two appendixes.
Chapter 1- describes the contents in your Gateway package, system requirements, and an overview
of the Gateway’s front and rear panels.
Chapter 2-describes how to install your Gateway.
Chapter 3-describes how to prepare the Gateway for configuration.
Chapter 4-describes how to configure the Gateway.
Appendix A - describes how to mount your Gateway on a wall.
Appendix B - contains compliance information.
Before using this document, familiarize yourself with the Table of Contents on page vi. All first-time
users should read Chapter 1. Installation should not be attempted without reading Chapter 2.
Configuration should not be attempted without reading Chapters 3 and 4. Troubleshooting suggestions
are on page 88.
Document Conventions
In this document, the term “Gateway” is used to refer collectively to the SMCD3G0804W Wireless
EMTA Gateways. If information applies to only one model, that model is identified.
This document uses the following additional conventions to draw your attention to certain information.
Symbol Meaning Description
Note Notes emphasize or supplement important points of the main text.
Tip Tips provide helpful information, guidelines, or suggestions for performing tasks more
effectively.
Warning Warnings indicate that failure to take a specified action could result in damage to the
device.
Electric Shock Hazard This symbol warns users of electric shock hazard. Failure to take appropriate precautions
suchasnotopeningortouchinghazardous areas oftheequipmentcouldresultininjuryor
death.

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1 Getting to Know Your Gateway
Topics: Before you install your D3G0804W Wireless Data Gateway, check
the package contents and become familiar with the Gateway’s
front and back panels.
This chapter describes the items that come in the Gateway
package and the major components of the Gateway hardware.
Unpacking Package
Contents (page 2)
System Requirements
(page 2)
Becoming Familiar with
the Gateway Hardware
(page 3)

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Unpacking Package Contents
Unpack the items and confirm that no items are missing or damaged. Your package should include:
One SD3G0804W Wireless Data Gateway
One power supply and a power cord
One Category 5E Ethernet cable
One Installation Instructions
If any items are missing or damaged, please contact your place of purchase. Keep the carton, including
the original packing material, in case you need to store the product or return it.
System Requirements
To complete your installation, you will need the following items:
Provisioned Internet access on a cable network that supports cable modem service
A computer with a wired network adapter with TCP/IP installed
A Java-enabled Web browser, such as Microsoft Internet Explorer 5.5 or above
Microsoft® Windows® 2000 or higher for USB driver support
A battery that can be installed in your Gatewayto support voice service. Please contact your service
provider for more information.

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Becoming Familiar with the Gateway Hardware
The following sections describe the Gateway hardware.
Front Panel
The front panel of your Gateway contains a set of light-emitting diode (LED) indicators. These LEDs
show the status of your Gateway and simplify troubleshooting. At the bottom of the front panel are WPS
and ON/OFF buttons.
Figure 1 shows the front panel of the Gateway.
Table 1 describes the front panel LEDs and Table 2 describes the front panel push-buttons.
Figure 1. Front Panel of the Gateway

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Table 1. Front Panel LEDs
Symbol LED Color Description
POWER Red ON = Off/Standby, AC power switch in Off/Standby position
OFF = DC power is not supplied to the Gateway
Green ON= DCpowerissuppliedtotheGateway andpowerswitchisinthe
ON position
DS Blue Blinking = scanning for downstream channel
ON = locked on DOCSIS 3.0 downstream channel
OFF = no power
Green On = locked on DOCSIS 2.0 downstream channel
US Blue Blinking = ranging is in progress
ON = ranging is complete, DOCSIS 3.0 bonded upstream
OFF = no power or not locked on upstream channel
Green ON = ranging is complete, DOCSIS 2.0 bonded upstream
ONLINE Blue Blinking = DHCP and registration in progress
ON = online in DOCSIS 3.0 mode
OFF = no power or upstream ranging not complete
Green ON = online in DOCSIS 2.0 mode
LINK Blue Blinking = data activity
ON = Gigabit Ethernet LAN device connected
OFF = no LAN devices connected
Green Blinking = data activity
ON = 10/100 Ethernet LAN device connected
2.5G Green Blinking = data activity
ON = 2.4 GHz Wireless Access Point (WAP) is ON
OFF = WAP is OFF
5G Blue Blinking = data activity
ON = 5 GHz WAP is ON
OFF = WAP is OFF
WPS Green Blinking = Wireless Protected Setup (WPS) enabled for device
pairing
OFF = WPS pairing is OFF

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Table 2. Front Panel Push-Buttons
Symbol Button Description
WPS Press this button to establish a wireless connection between the Gateway and a WPS-enabled client (see
“Configuring WPS Settings” on page 39).
ON/OFF Press to turn ON the Gateway. Press again to turn OFF the Gateway.
Rear Panel
The rear panel of the Gateway contains a reset button and ports for attaching the supplied power cord
and making other connections. Figure 2 shows the rear panel components and Table 3 describes them.
Figure 2. Rear View of the Gateway
LAN 1
-4
USB
CABLE
POWER
R
ST (RESET) BUTTON

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Table 3. Gateway Rear Panel Components
Port / Switch Description
RST Use this button to reboot the Gateway or restore the default factory settings (see “Resetting or Rebooting the Gateway” below).
This button is recessed to prevent accidental resets of your Gateway.
LAN 1-4 Four 10/100/1000 auto-sensing RJ-45 switch ports. Connect devices on your LAN, such as a computer, hub, or switch, to these
ports.
USB This Gateway provides one USB 2.0 host port. Use this port to connect to a USB printer, hard drive, or other peripheral.
CABLE Connect your coaxial cable line to this port.
POWER Connect the supplied power cord to this port.
Resetting or Rebooting the Gateway
You can use the RST button on the Gateway rear panel to power cycle the Gateway or reset the
Gateway to its original factory default settings.
Note: You can also reset or reboot the Gateway using the Restore/Reboot page (see page
91).
Rebooting the Gateway
To reboot the Gateway and keep any customized overrides you made to the default settings:
1. Leave power cord connected to the Gateway.
2. Press and hold the RST button on the Gateway back panel for about 10 seconds, then release the
RST button.
3. Wait for the Gateway to reboot.
Restoring Factory Defaults
To reset the Gateway to its original factory default settings:
1. Leave power plugged into the Gateway.
2. Press and hold the RST button on the Gateway back panel for about 15 seconds, then release the
RST button.
3. Wait for the Gateway to reboot with factory default settings.

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2 Installing Your Gateway
Topics: This chapter describes how to install the Gateway.
Finding a Suitable
Location (page 8)
Connecting to the LAN
(page 9)
Connecting the WAN
(page 10)
Powering on the Gateway
(page 10)

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Finding a Suitable Location
You can install the Gateway in any location with access to the cable network. All of the cables connect
to the rear panel of the Gateway for better organization and utility. The LED indicators on the front panel
are easily visible to provide you with information about network activity and status.
For optimum performance, the location you choose should:
Be close to a working AC power outlet.
Allow the Gateway to be mounted vertically for optimized wireless performance.
Allow sufficient air flow around the Gateway to keep the device as cool as possible.
Not expose the Gateway to a dusty or wet environment.
Be an elevated location such as a high shelf, keeping the number of walls and ceilings between the
Gateway and your other devices to a minimum.
Be away from electrical devices that are potential sources of interference, such as ceiling fans,
home security systems, microwaves, or the base for a cordless phone.
Be away from any large metal surfaces, such as a solid metal door or aluminum studs. Large
expanses of other materials such as glass, insulated walls, fish tanks, mirrors, brick, and concrete
can also affect your wireless signal.

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Connecting to the LAN
Using an Ethernet LAN cable, you can connect the Gateway to a desktop computer, notebook, hub, or
switch. The Gateway supports auto-MDI/MDIX, so you can use either a standard straight-through or
crossover Ethernet cable.
1. Connect either end of an Ethernet cable to one of the four LAN ports on the rear panel of the
Gateway (see Figure 3).
Figure 3. Connecting to a LAN Port on the Gateway Rear Panel<
2. Connect the other end of the cable to your computer’s network-interface card (NIC) or to another
network device (see Figure 4).
Figure 4. Connecting the Gateway to a Laptop or Desktop Computer