SMC Networks EZ Connect SMC8014W-G User manual

Install Guide
EZ Connect™Wireless Cable Modem Gateway
SMC8014W-G

Copyright
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable.
However, no responsibility is assumed by SMC for its use, nor for any infringements of patents
or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.
Copyright © 2006 by
SMC Networks, Inc.
38 Tesla
Irvine, California 92618
All rights reserved.
Trademarks
Information furnished by SMC Networks, Inc. (SMC) is believed to be accurate and reliable.
However, no responsibility is assumed by SMC for its use, nor for any infringements of patents
or other rights of third parties which may result from its use. No license is granted by
implication or otherwise under any patent or patent rights of SMC. SMC reserves the right to
change specifications at any time without notice.

TABLE OF CONTENTS
CHAPTER 1 | Introduction
Features and Benefits
Package Contents
Minimum Requirements
CHAPTER 2 | Getting to know the EZ Connect™ Wireless Cable Modem Gateway
LED Indicators
Rear Panel Description
Resetting and Restoring the EZ Connect™ Wireless Cable Modem Gateway
CHAPTER 3 | Installation
Basic Installation Procedure
CHAPTER 4 | Configuring your Computer
Configuring Windows 95/98/Me
Configuring Windows 2000
Configuring Windows XP
Configuring a Macintosh Computer
CHAPTER 5 | Configuring the EZ Connect™ Wireless Cable Modem Gateway
Browser Configuration
Disable Proxy Connection
Accessing the EZ Connect™ Wireless Cable Modem Gateway Web Management
CHAPTER 6 | Navigating the Web-based Administration
Making Configuration Changes
System
WAN
LAN
Routing
Wireless
NAT
Firewall
Tools
VPN
Status
APPENDIX A | Telnet/CLI Information
APPENDIX B | Troubleshooting
APPENDIX C | Technical Specifications
APPENDIX D | Compliances
APPENDIX E | Technical Support

CHAPTER 1 | Introduction
Congratulations on your purchase of the EZ Connect™ Wireless Cable Modem Gateway. SMC is
proud to provide you with a powerful yet simple communication device for connecting your
local area network (LAN) to the Internet.
Features and Benefits
•EZ 3-Click Installation Wizard - A new and improved way to install your Gateway
Modem. In 3 simple clicks, you will be connected to the Internet.
•Internet connection to cable modem service via an integrated cable modem port
•Local network connection via 10/100 Mbps Ethernet ports or 54 Mbps wireless
interface.
•802.11g - interoperable with multiple vendors.
•Wireless: WEP and WPA encryption, Hide SSID, and MAC Filtering
•DHCP for dynamic IP configuration, and DNS for domain name mapping.
•Firewall with Stateful Packet Inspection, client privileges, hacker prevention, DoS, and
NAT.
•Virtual Private Network (VPN) end-point support using PPTP, L2TP, or IPSec
•VPN pass-through support using PPTP, L2TP, or IPSec
•User-definable application sensing tunnel supports applications requiring multiple
connections
•Built-in Parental controls allow you to limit certain web sites – configurable by time
and date.
•Email alerts when hacking attempts on the users network are made
•Easy setup through a web browser on any operating system that supports TCP/IP
•Compatible with all popular Internet applications

Package Contents
Before installing the EZ Connect™ Wireless Cable Modem Gateway, verify that you have the
items listed under below. Also be sure that you have the necessary cabling. If any of the items
are missing or damaged, contact your local SMC distributor.
•1 - EZ Connect™ Wireless Cable Modem Gateway
•1 - Power adapter (12V/1.25A)
•1 - CAT-5 Ethernet cable
•1 - USB Cable
•Installation CD, including:
oUser Guide
oUSB Drivers
If possible, retain the carton and original packing materials in case there is a need to return
the product.
Please register your product on SMC’s web site at http://www.smc.com.
System Requirements
You must meet the following minimum requirements:
•Provisioned Internet access from a cable operator that has approved the SMC8014W-G
•A computer equipped with a wired or wireless network adapter with TCP/IP installed.
•A Java-enabled web browser, such as Microsoft Internet Explorer 5.5 or above, or
Netscape Communicator 5.0 or above.
•Windows 98 Second Edition or higher is required for USB driver support.

CHAPTER 2 | Getting to Know the EZ Connect™ Wireless Cable
Modem Gateway
The EZ Connect™ Wireless Cable Modem Gateway is the perfect all in one solution, for the
home or business environment. This full-featured device has:
•An approved DOCSIS 1.1 and 2.0 Cable modem
•Advanced SPI Firewall Gateway
•High-speed 54 Mbps 802.11g Wireless Access Point
•Comprehensive LEDs for network status and troubleshooting
•Reset Button
•4 – 10/100 Mbps Auto-Sensing LAN ports with Auto-MDI MDIX feature
•1 – USB 1.1 LAN Port for PC connectivity
NOTE: Cable modems provide up to 38 Mbps downstream and 10 Mbps upstream. However, you
should note that the actual rate provided by specific service providers may vary dramatically
from these upper limits.
LED Indicators
The Gateway includes LED indicators on the front panel that simplify installation and network
troubleshooting.
The Gateway includes LED indicators on the front panel that simplify installation and network
troubleshooting.
LABEL LED COLOR ON FLASHING OFF
Power Green Power is supplied to the
Gateway N/A Power is not
supplied to the
Gateway
Diag Amber System Failure. Reboot
Gateway N/A Normal Operation
Cable Green Successfully connected to
cable network Attempting to connect to network N/A
Traffic Green Cable Modem has finished
CMTS registration Attempting to register with CMTS N/A
WLAN Green Good Wireless Link Data transmitting No Wireless Link
LAN (1-4) Green Connected at 10 or 100
Mbps Data transmitting No Ethernet link
detected
USB Green USB port connected Data transmitting No USB link detected

Rear Panel Description
USB
CATV
Connector
Power
LAN
Ports
Reset
Button
Item Description
Power Connect the included power adapter to this port.
Reset Use this button to reset the power or restore the default factory settings.
LAN 1-4 Four 10/100 Auto-sensing switch ports (RJ-45). Connect devices on your local
area network to these ports (such as a PC, hub, or switch).
USB Connect a USB Cable from your PC to this port.
CATV Connect your cable line to this port.
Rebooting and Restoring the EZ Connect™ Wireless Cable Modem Gateway
The Reset button is located on the rear panel of the Gateway. Use a paper clip or a pencil tip
to push the Reset button.
Reboot
If the Gateway is having problems connecting to the Internet, simply hold down the reset
button for less than 2 seconds then release.
Restore Factory Defaults
If rebooting the Gateway does not resolve your issue, then you can follow these steps:
1. Leave power plugged into the Gateway.
2. Locate the reset button on the back panel, press and hold button for at least 5 seconds.
3. Release reset button.

CHAPTER 3 | Installation
The EZ Connect™ Wireless Cable Modem Gateway can be installed in any location where you
have cable Internet access, and your cable Internet service provider has approved the
Gateway. To confirm you meet these 2 criteria points, please contact your cable operator.
For general installation please follow the guidelines outlined below to best performance:
•Keep the Gateway away from any heating devices.
•Do not place the Gateway in a dusty or wet environment.
•For optimum wireless performance, install the Gateway away from other electronic
devices, such as Monitors / TV / 2.4GHz Cordless Phones. These devices can hamper
your wireless throughput and distance.

Basic Installation Procedure
1. Connect the LAN: You can connect the Gateway to your PC, or to a hub or switch. Run
Ethernet cable from one of the LAN ports on the rear of the Gateway to your computer’s
network adapter or to another network device. You can use either a standard straight
through or cross over Ethernet cable since the Gateway incorporates Auto-MDI MDIX
functionality.
You can also connect the Gateway to your PC (using a wireless client adapter) via radio
signals.
NOTE: It is recommended that for first-time setup you use a wired connection.
2. Connect the WAN: Connect a coax cable to the CATV port on the back of the Gateway
from a cable port located in your home. When connecting to the CATV port, use only
manufactured coaxial patch cables with F-type connectors at both ends for all connections.
Note: If this modem was NOT installed by your cable provider (ISP) or is being used to
replace another cable modem – please contact your Cable Operator to register the
SMC8014W-G. Without registering the modem with your cable operator it will be unable to
connect to the cable network system.
3. Power on: Connect the power adapter to the Gateway.
Warning: Only use the power adapter that was provided with the Gateway, using another
power adapter may damage your unit and void the warranty.

CHAPTER 4 | Configuring your Computer
The information outlined in this chapter will guide you through the configuration for the
following Operating Systems:
•Windows 95/98
•Windows Me
•Windows 2000
•Windows XP
•Apple Macintosh
Configuring Windows 95/98/Me
1. Access your Network settings by clicking
[Start], choose [Settings], and then select
[Control Panel].
2. In the Control Panel, locate and double-click
the [Network] icon.
3. Highlight the TCP/IP line that has been
assigned to your network card on the
[Configuration] tab of the [Network]
properties window. (see network dialog box t
the right)
o
4. Next, click the [Properties] button to view
that adapter’s TCP/IP settings.
5. From the TCP/IP Properties dialog box, click
the [Obtain an IP address automatically]
option. (see TCP/IP dialog box to the
right)
6. Next click on the [Gateway] tab and verify
the Gateway field is blank. If there are IP
addresses listed in the Gateway section,
highlight each one and click [Remove]
until the section is empty.
7. Click the [OK] button to close the TCP/IP
Properties window.
8. On the Network Properties Window, click
the [OK] button to save these new
changes.
NOTE: Windows may ask you for the
original Windows installation disk or
additional files. Check for the files at
c:\windows\options\cabs, or insert your Windows CD-ROM into your CD-ROM drive and
check the correct file location, for example, D:\win98, D:\win9x. (Assume “D” is your
CD-ROM drive).
9. Windows may prompt you to restart the PC. If so, click the [Yes] button. If Windows
does not prompt you to restart your computer, do so anyways to ensure your settings.

Configuring Windows 2000
1. Access your Network settings by clicking
[Start], choose [Settings], and then
select [Control Panel]
2. In the Control Panel, locate and double-
click the [Network and Dial-up
Connections] icon
3. Locate and double-click the [Local Area
Connection] icon for the Ethernet
adapter that is connected to the
Gateway. When the Status dialog box
window opens, click the [Properties]
button.
4. On the [Local Area Connection]
Properties box, verify the box next to
Internet Protocol (TCP/IP) is checked.
Then highlight the Internet Protocol (TCP/IP), and click the Properties button.
5. Select Obtain an IP address automatically to configure your computer for DHCP. Click
the [OK] button to save this change and close the Properties window.
6. Click the [OK] button again to save these new changes.
7. Reboot your PC.
Configuring Windows XP
The following instructions assume you are running Windows XP with the default interface. If
you are using the Classic interface (where the icons and menus look like previous Windows
versions), please follow the instructions for Windows 2000 outlined above.
1. Access your Network settings by
clicking [Start], choose [Control
Panel], select [Network and Internet
Connections] and then click on the
[Network Connections] icon.
2. Locate and double-click the Local
Area Connection icon for the Ethernet
adapter that is connected to the
Gateway. Next, click the [Properties]
button.
3. On the [Local Area Connection]
Properties box, verify the box next to
Internet Protocol (TCP/IP) is checked.
Then highlight the Internet Protocol
(TCP/IP), and click the Properties
button.
4. Select Obtain an IP address automatically to configure your computer for DHCP. Click
the [OK] button to save this change and close the Properties window.
5. Click the [OK] button again to save these new changes.

6. Reboot your PC.
Configuring a Macintosh Computer
You may find that the instructions here do not exactly match your screen. This is because these
steps and screen shots were created using Mac OS 10.2. Mac OS 7.x and above are all very
similar, but may not be identical to Mac OS 10.2.
1. Pull down the Apple Menu. Click System Preferences and select Network. Make sure
that
2. Built-in Ethernet is selected in the Show field.
3. On the TCP/IP tab, select Using DHCP in the Configure field.
4. Close the TCP/IP dialog box.

CHAPTER 5 | Configuring the EZ Connect™ Wireless Cable Modem
Gateway
After you have configured TCP/IP on a client computer, use a web browser to configure the EZ
Connect™ Wireless Cable Modem Gateway. The Gateway can be configured by any Java-
supported browser including Internet Explorer 5.0 or above, or Netscape Navigator 5.0 or
above. Using the web management interface, you can configure the Gateway features and view
its settings.
Before you attempt to log into the Gateway’s Web-based Administration, please verify the
following:
1. Your browser is configured properly. (see below)
2. Disable any firewall or security software that may be running.
3. Confirm that you have a [link] LED where your computer is plugged into the Gateway.
If you don’t have a [link] light, try another cable.
Browser Configuration
Confirm your browser is configured for a direct connection to the Internet using the Ethernet
cable that is installed in the computer. This is configured through the options/preference section
of your browser.
Disable Proxy Connection
You will also need to verify that the “HTTP Proxy” feature of your web browser is disabled. This
is so that your web browser will be able to view the web-based configuration pages. The
following steps are for Internet Explorer and for Netscape. Determine which browser you use and
follow the appropriate steps.
Internet Explorer (5.0 or above)
1. Open Internet Explorer. Click [Tools], and then select [Internet Options].
2. In the [Internet Options] window, click the [Connections] tab.
3. Click the [LAN Settings] button.
4. Clear all the check boxes and click [OK] to save these LAN settings changes.
5. Click [OK] again to close the [Internet Options] window.
NOTE: To ensure proper screen refresh after a command entry, be sure that Internet Explorer
5.0 is configured as follows: Under the menu “Tools/Internet Options/General/Temporary
Internet Files/Settings,” the setting for “Check for newer versions of stored pages” should be
“Every visit to the page.”
Netscape (5.0 or above)
1. Open Netscape. Click [Edit], and then select [Preferences].
2. In the [Preferences] window, under [Category], double-click [Advanced], then select
the [Proxies] option.
3. Check [Direct connection to the Internet].
4. Click the [OK] button to save the changes.

Accessing the EZ Connect™ Wireless Cable Modem Gateway’s Web Management
To access the EZ Connect™ Wireless Cable Modem Gateway’s web-based management screens,
follow the steps below:
1. Launch your web-browser.
NOTE: Your computer does not have to be ONLINE to configure the EZ Connect™
Wireless Cable Modem Gateway.
2. In the Address Bar, type: http://192.168.0.1
3. When the Gateway’s Login screen appears, enter the default username and password,
and click the [Login] button to access the Gateway.
There are 2 default login accounts, one for the User and one for the Installer:
Installer Login – for use by cable operator only
USERNAME: mso
PASSWORD: msopassword
User Login – for use by subscriber
USERNAME: cusadmin
PASSWORD: password
NOTE: Usernames and Passwords are case sensitive
4. Once you have logged into the Gateway’s web-based admin screen, you have several
options and features which can be configured.
All features available and how to configure each one is outlined in the next section
Chapter 6 | Navigating the Web-based Administration.

CHAPTER 6 | Navigating the Web-based Administration
The EZ Connect™ Wireless Cable Modem Gateway’s management interface allows you to
configure both basic and advanced features and options. Some of these advanced functions
include: hacker attack detection, IP and MAC address filtering, intrusion detection, port
forwarding setup, virtual DMZ hosts, as well as other advanced functions.
Making Configuration Changes
Once a configuration change has been made on a page, be sure to click the [Apply] or [Next]
button at the bottom of the page to enable the new setting.
SYSTEM
This section is used to configure the device mode and administration options including
passwords and remote management settings.
To access the System Settings configuration page, on the Side Navigation bar, click on [System]
link.
Selecting the [Disable ALL Commercial Gateway Functions] sets the Gateway to operate as a
bridging cable modem. In this mode all LAN interfaces are enabled including Ethernet, USB,
and Wireless, but all Gateway functions are disabled including Firewall, NAT, DHCP Server, URL
Blocking, and VPN end points.
A Router Name for the Gateway can also be set on this page.
Password Settings
From this section you can configure new passwords for the [mso] and [cusadmin] administrator
accounts.
You can also set the Idle Time Out value that the SMC8014W-G will keep an admin account
logged in for. The default Idle Time Out value is 10 min.
To access the Password Settings configuration page, on the Side Navigation bar, click on
[System] link and then click on the [Password Settings] link.

If your password is lost, or you cannot gain access to the user interface, press the Reset button
on the rear panel (holding it down for at least five seconds) to restore the factory defaults.
From this section you can also configure the RADIUS, TACACS+ and TACACS authentication.
Note: only one form of authentication can be enabled at any one time.

Remote Management
Allows a remote PC to configure, manage, and monitor the Gateway using a standard web
browser.
To access the Remote Management configuration page, on the Side Navigation bar, click on
[System] link and then click on the [Remote Management] link.
This feature has several options to configure:
•Configure the HTTP remote management port (default port: 8080)
•Configure the Telnet remote management port (default port: 2323)
•Configure the HTTPS remote management port (default port: 8181)
•Specify if MSO remote management is allowed (i.e. “mso” login)
•Specify if Customer remote management is allowed (i.e. “cusadmin” login)
•Customize the remote management access list (default: All IP addresses)
HTTP Remote Management
The default setting for this is enabled on port 8080. To access the remote management web
page you would access it at http://xxx.xxx.xxx.xxx:8080 (where xxx.xxx.xxx.xxx is your WAN IP
listed on the status page). If you change the port to another setting then simply change the
information in the URL.
NOTE: Do not set the remote management port to use a port that is already in use by the
gateway or PC on the private LAN. For example, if a remotely accessible WEB or FTP server is
running on the private LAN (i.e. a Port Forwarding rule has already been created for this
service) you cannot set the remote management port to 80, 20, or 21.
Telnet Remote Management Port
The default setting for this is disabled on port 2323. Telnet enables access to the Command
Line Interface (CLI). Refer to Appendix A for CLI commands.
Enable Customer Remote Management

This feature enables the customer to remotely access the web-based administration screen
with their username and password (default: cusadmin/password). To enable this feature,
check the [Customer Remote Management] checkbox.
Remote Management Access Rule
This option will allow you to limit who can access the remote management web login from the
Internet.
The [Everyone] option allows any Internet user to access the web management login.
The [IP address range] option allows you to set a range of public Internet IP addresses. You can
access the web management login from any IP address in the specified range.
The [Single Address] option allows you to set just 1 public Internet IP address. This is the ONLY
IP address that you access the web management login screen.
A combination of one or more IP address ranges and single addresses can be configured.
WAN
From this section you can configure all the WAN Settings.
To access the WAN configuration page, on the Side Navigation bar, click on [WAN] link.
You can setup the SMC8014W-G to support the Pubic LAN IP as the WAN IP by selecting the [Use
public LAN IP as the WAN IP] checkbox. The Public LAN IP can be configured in the LAN
Settings section.
Click the DHCP WAN IP [Release/Renew] button to release and renew the WAN IP address.
DNS Settings
You can also configure the Gateway to use custom DNS servers.
NOTE: DNS is short for Domain Name System. The DNS IP is a server that that translates
domain names into IP addresses.
Host Name
The Host Name setting is an optional configuration and is used when required by your cable
operator. Contact your cable operator to determine if this setting is required.

MAC Spoofing
This is an optional configuration that may or may not be required by your cable operator. For
more information about MAC Clone/Spoofing please contact your cable operator to determine
if this is a required setting.
To access the MAC Spoofing configuration page, on the Side Navigation bar, click on [WAN] link
and then click on the [MAC Spoofing] link.
LAN
From this section you can configure the following settings:
•The PUBLIC LAN IP settings, including IP Address, Subnet Mask, and Domain Name – this
option can also be enabled to act as the WAN IP.
•The PRIVATE LAN IP settings, including IP Address, Subnet Mask, and Domain Name.
•Enable or Disable the integrated DHCP server
•Configure the DHCP Lease time for your DHCP clients
•The IP Address Pool range for DHCP clients
•The PPTP IP Address Pool for PPTP VPN clients
To access the LAN configuration page, on the Side Navigation bar, click on [LAN] link.
LAN IP
Use the LAN section to configure the LAN IP address for the Gateway and to enable the DHCP
server for dynamic client address allocation. You can also configure the Lease Time for the
DHCP clients on your network.
Public LAN IP Settings
Define a range of public IPs that are used on the LAN. The combination of IP address and
Subnet Mask settings determine the Public LAN subnet and IP addresses within this network are
assigned to servers on the LAN. Optionally, the Public LAN IP address can be used as the
Gateway’s WAN IP address.

Private LAN IP Settings
Define the Gateway’s private LAN settings. The IP address configured here is the Gateway’s
(default: 192.168.0.1).
NOTE: Port Forwarding and Access Control rules will be based on the network scope defined
here. If either of these types of rules were previously setup and the Private LAN IP address is
changed, then those rules will need to be recreated to reflect the new Private LAN IP network.
DHCP Server Settings
The Gateway’s DHCP Server can be turned enabled/disabled here. Also the DHCP client Lease
Time can be adjusted from the default One Week setting. The Gateway functions as a DNS
proxy by default. DNS proxy can be disabled by configuring Primary and Secondary DNS values
here, which LAN DHCP clients will receive in their lease.
Private IP Address Pool
The scope of LAN DHCP IP addresses that the Gateway will assign to clients is 192.168.0.10 to
192.168.0.59 by default. IP addresses from 192.168.0.2 to 192.168.0.9 and from 192.168.0.230
to 192.168.0.254 are available for static IP address assignments.