Socket SocketScan S550 User manual

Socetscn®S550
NFC Moble Wllet Reder
User Gude
Bluetooth® wireless technology
NFC Mobile Wallet Reader
socketmobile.com

Table of Contents
  550
Package Contents � � � � � � � � � � � � � � � � � 3
Optional Customization � � � � � � � � � � � � � � � 4
Charge the Battery � � � � � � � � � � � � � � � � � 5
Powering on/off � � � � � � � � � � � � � � � � � � 6
Reading NFC Tags � � � � � � � � � � � � � � � � � 7
 
Bluetooth Connection Modes � � � � � � � � � � �8-12
 
Configuration � � � � � � � � � � � � � � � � � 13-15
How to perform Factory Reset � � � � � � � � � � � 16
How to replace your battery � � � � � � � � � � � � �17
 
Status Indicators � � � � � � � � � � � � � � � � � 18

Product Specifications � � � � � � � � � � � � � 19-20
  
Helpful Resources � � � � � � � � � � � � � � � � �21
Limited Warranty� � � � � � � � � � � � � � � � � �31
   
Helpful Resources � � � � � � � � � � � � � � � � �21
Safety and Handling Information � � � � � � � � � � 22
Bluetooth Device United States � � � � � � � � � 23-27
Battery Warning Statements � � � � � � � � � � � 28-29
Regulatory Compliance � � � � � � � � � � � � � � 30
2

SocketScan S550
Security Cable
Active Surface
Thn ou for choosn Socet Moble
Let’s et strted
Membership
Demo Pass
Socket Mobile New Membership Pass
https://socketmobile.com/new-member-passes
TAP OR SCAN TO GET PASS
Package Contents
Charging Cable
Tap Here sticker
©2022 Socket Mobile, Inc� All rights reserved� Socket®, the Socket Mobile logo, SocketScan™,
DuraScan™, Battery Friendly® are registered trademarks or trademarks of Socket Mobile, Inc�
Microsoft® is a registered trademark of Microsoft Corporation in the United States and other
countries� Apple®, iPad®, iPad Mini®, iPhone®, iPod Touch®, and Mac iOS® are registered trade-
marks of Apple, Inc�, registered in the U�S� and other countries� The Bluetooth® Technology
word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc� and any use
of such marks by Socket Mobile, Inc� is under license� Other trademarks and trade names are
those of their respective owners�
3

Optional Customization: Security Cable
Attch Securt Cble
4
Step 4
Pull tight so the string loop is secure�
Step 3
Pull the gimbal through the string
loop�
Step 2
Feed the string loop through the
eyelet�
Step 1
Remove battery door�

Mounting the S550
Step 1
Remove the screw and turn the battery door counterclockwise
to unlock� Remove the S550 battery door� The battery door
will not be used when using the Security Base�
If our S550 cme wth the Securt Bse ssembled,
sp to Step 4
Step 2
Line up power button with screw hole and place S550 onto
the security base� Rotate S550 counterclockwise 15 degrees to
lock into security base�
Step 3
Screw in set screw to secure the S550 to the security base�
5

Step 4
Mounting the S550 with Security Base�
1� Determine placement of the S550�
2� Remove adhesive from the bottom of the base�
3� Press the S550 down to secure�
Warning: adhesive tape is very strong and once the device is
placed using the tape, it will be difficult to remove�
6

Removing the Security Base
Step 1
Loosen set screw from the
Security Base�
Step 2
Rotate S550 clockwise
to unlock and separate
the Security Base from
the S550�
Step 3
Screw on the battery door to the S550�
7

Charge the Battery
The S550 must be fully charged before first use� Please allow
8 hours uninterrupted charging for the initial battery charge�
The reader can be battery operated for up to 8 hours or
connected to power for all day business use�
Yellow Lht = Charging Green Lht = Fully charged
Important: Charging from a computer USB port is not
reliable and not recommended.
Charging connector
8

Powering on/off
Powern On
Press and hold down the power button until the ring light
turns on and the S550 plays a melody�
*Automatically turns on when plugged in to the cable�
*Power button
9

Reading NFC Tags
Redn NFC ts nd moble psses
1� Launch your business app or Socket Mobile’s Nice 2CU
app�
2� Place tag/mobile pass on top of the S550�
By default, the S550 will beep and the ring light will change
to blue, to confirm a successful reading�
10

Connect your scanner using one of the following Bluetooth
connection modes:
Bluetooth Connecton Profles
Bluetooth Mode Description
Reader Only
Profile (Default)
Must be used with an app developed
with Socket Mobile Capture SDK
Recommended for users�
Keyboard
Emulation Profile
(HID)
The S550 interacts with the host device
like a keyboard�
Reader/Writer
Profile
(advanced users)
Must be used with an app developed
with Socket Mobile Capture SDK
Ability to read and write on NFC tags�
By default, the S550 is set to Reader Only Profile�
Opertn Sstem Connecton Optons
All devices mentioned below are compatible with in Reader
Only, Keyboard Emulation and Reader/Writer profiles�
• Android 4�0�3 & later
• iPod, iPhone and iPad
• Windows 10
Note: Must have an app developed with Socket Mobile Capture
SDK to use in Reader Only Profile and Reader/Writer Profile.
Bluetooth Connection Modes
11

Connection Mode (Default)
The S550 will announce the mode “Reader”
1� Open your app, wait until you hear “connected”, then you
are ready to go! (Your S550 is designed to automatically
connect to your app)�
2� Place your NFC tag or mobile pass on top of the S550 to
read data�
No app? Download Nice 2CU from the app store and
playstore� This app will demonstrate a quick check in/check
out�
12

The S550 will announce “Reader”�
“Reader”mode: You are in Reader Only Profile (Option 2)
Use this mode if you do not have an app developed with
Socket Mobile Capture SDK�
1� Download SM Keyboard by Socket Mobile from the
app store�
2� Launch your app and enable SM Keyboard as the
default� Wait for the S550’s icon to change to
‘connected’�
3� Select the field then place your NFC tag or mobile pass
on top of the S550 to read data�
Connection Mode (Default option 2)
13

Connection Mode (Keyboard)
The S550 will announce the mode “Keyboard”�
“Keyboard”mode: You are in Keyboard Emulation Profile�
Use this mode if you are using an Apple product and do not
have an app developed with Socket Mobile Capture SDK�
1� Change your S550’s mode using the configuration card�
(See page 13 on how to configure your S550)
2� Go to your host device’s settings and find the S550�
3� Tap to pair�
4� Launch your app and select the field�
5� Then place your NFC tag or mobile pass on top of the
S550 to read data�
To use the virtual keyboard while the reader/writer is
connected double tap on the power button�
14

Connection Mode (Reader/Writer)
The S550 will announce the mode “Coupler”�
“Coupler”mode: You are in Reader/Writer Profile�
(For Advanced Users)
1� Change your S550’s mode using configuration card�
(See page 13 on how to configure your reader)
2� Open your app, wait until you hear “connected”,
then you are ready to go! (Your reader is designed to
automatically connect to your app)�
3� Place your NFC tag or mobile pass on top of the S550 to
read data�
No app? Download NFC Script from the app store� This simple
app will demonstrate how to read and write� (Available in
Apple App Store only)
15

Program your reader to switch modes or change setting�
Send a request on https://www�socketmobile�com/about-us/
contact-us for configuration cards�
1� Ensure S550 is powered off�
2� Place configuration card on top of the reader�
3� Remove configuration card until you hear “Please wait”
4� Power your S550 back on�
Your reader has now been configured�
Quick Configuration
16

Configuration Menu
Follow the button sequence below to configure your reader�
1� Remove the battery door�
2� Enter Configuration Menu by pressing and holding
Menu Button for 10s until you hear “menu”�
Menu Button
3� Press the Menu Button until you advance to the desired
configuration (loop if at the end)�
4� After selecting desired configuration, press and hold
the Power Button for 5 seconds until you hear a
melody�
5� The S550 will implement the configuration, reboot, and
resume normal operation�
Note If no button is pressed after 30 seconds, the S550 will
reboot and resume to normal operation with no change�
17

Configuration Menu Options
Unprn Fctor Reset
18

How to perform Factory Reset
Follow the button sequence below to reset your reader�
1� Power ON�
*Power button
2� Remove battery door�
3� Press and hold the menu button until you hear “Menu”�
Menu Button
4� Press the menu button again then let go� You should
see the ring light move to the second quadrant�
5� Then press and hold the power button until you hear
“Factory Reset”�
Your S550 has now been reset to the default settings�
19

How to replace your battery
Wht ou’ll need
• Phillips screwdriver�
• Rechargeable battery�
How to replce our btter
1� Loosen screw with a screw driver�
2� Remove battery door�
3� Remove and replace battery�
4� Attach battery door and tighten screw�
Battery life may vary with usage and work environment�
Replace within 2 years�
20