SOMFY Home motion Dexxo Pro io User manual

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This product complies with the “safety, specific rules for powering vertically opening garage doors in residential use” requirements (standard EN
60335-2.95). When installed in line with these instructions and in compliance with the “Installation Checklist”, the product will be compliant with
standards EN 13241-1 and EN 12453.
The instructions referred to in the installation manual and instructions for use of this product are designed to prevent damage to property and
personal injury along with compliance with the above standards. Failure to comply with these instructions absolves Somfy from any liability resulting
from damage that may be caused. Dexxo Pro is a product that must be installed inside the garage with an integrated back-up control system.
Somfy hereby declares thatthe device is compliant with the essential demands and other relevant requirements of directive 1999/5/CE.
A declaration of compliance is available from the web site at www.somfy.com/CE (Dexxo Pro).
This product is suitable for use in the European Union and in Switzerland.
GENERAL PRESENTATION
Caution
These are important safety instructions. Always follow the instructions, incorrect installation may lead to serious injury.
Safety instructions
Before installing the motor drive unit, remove all unessential lines or chains and switch off all equipment that is not essential for motorised door
operation.
Before installing the motor drive unit, make sure that the door is in good mechanical condition, that it is properly balanced and that it opens and
closes correctly.
Locate all control systems at least 1.5 metres above floor level, making sure that they are visible from the entrance to the garage but safe from moving
parts.
Position the manual release cord no more than 1.8 metres above floor level.
Where a removable release mechanism is used, we recommend storing it close to the door.
Fix the label describing the manual release procedure close to the release mechanism.
Fix the warning labels describing the hazards of door motion close to any fixed control mechanisms installed and make sure that the labels are clearly
visible to the user.
After installation, make sure that the mechanism is correctly adjusted and that the motor drive unit reverses its motion when the door encounters
an obstacle that is at least 50 mm from floor level.
After installation, make sure that no part of the door overhangs an area accessible to the public.
After installation, make sure that the motor drive unit inhibits or stops the door opening motion when the door is loaded down with a 20 kg weight
attached to a central position of the door’s bottom edge.
SAFETY INSTRUCTIONS
PRODUCT DESCRIPTION
Product components Fig. 1
Key Number Description Key Number Description
11 Motor head 15 6 HU8 nut
21 Motor cover 16 2 Shaft
31 Built-in light cover 17 2 Circlips
41 Lintel bracket 18 4Self-tapping φ3x10 screw
51 Door bracket 19 4Self-shaping φ4x8 screw
62 Ceiling bracket 20 2Special screw for plastic φ3.5x12
72 Motor head bracket 21a 1 Single part rail
81Manual release cord 21b 1Two part rail
91Link arm 21b1 1Sleeve
10 2Travel stop 21b2 8Self-shaping φ4x8 screw
11 4Chain retainer pad 22 1Keytis io remote control
12 1Power cable 23 1230 V 40 W E14 socket light bulb
13 2Hex. head M8x16 bolt 24 1Antenna
14 4Hex. head M8x12 bolt & washer
Types of doors
A: Projecting up and over door.
B: Sectional door. If the door surface exceeds 10 sq. metres or if the upper profile is a specific one, use the sectional door kit, ref.: 2400650.
C: Swinging door. Use the swinging door kit, ref.: 2400459.
D: Semi-projecting up and over door (canopy door). Use the semi-projecting up and over door kit, ref.: 2400458.
Fig. 2
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POINTS TO CHECK PRIOR TO INSTALLATION
Preliminary checks
Check the garage door can be operated manually and runs smoothly. Ensure the door is in good mechanical condition (pulleys, mounts…) and is
correctly balanced (spring tension).
Remember that any work performed on door springs may be dangerous.
The structure of your garage (walls, lintel, inside surfaces, cross members, door rails…) are used to mount the Dexxo Pro system. Reinforce them where
necessary.
Never splash water onto the system. Never install Dexxo Pro in a location where water may cause damage.
The bottom edge of the door should be fitted with a rubber strip to avoid hard contact and enhance the contact surface.
If the garage door is the only entry point into the garage, fit an external release (external release keylock (ref. 9012961) or an external release
(ref. 9012962) and include a back-up battery (ref. 9001001).
If the garage door includes a separate pedestrian door, the door must be fitted with an interlock to prevent garage door movement when the
pedestrian door is open (pedestrian door safety kit ref. 2400657).
If the garage door opens on to a public road, install an indicator light, such as a flashing orange light (ref. 9012762).
If the garage door operates in automatic mode, install a photoelectric cell type safety system (ref. 9012763 or ref. 9013647) and a flashing orange
light type indicator.
Make sure that the door does not comprise any accessible parts.
Unlocking the door may trigger uncontrolled door movement if the door is not balanced correctly.
Safety instructions
Safety instructions must be complied with throughout the installation process:
. Take off any personal jewellery (bracelet, chain or others) during installation work.
. During drilling and welding work, always wear safety glasses and suitable protection.
. Always use suitable tools.
. Take care when handling the motor drive system.
. Never connect the mains power supply or the battery back-up system before completing the installation process.
. Never use high pressure water systems for cleaning purposes.
Door dimensions (Fig. 3)
For maximum door heights, the motor travel can be optimised:
. By installing the motor head at a 90° angle (AAbbbb..77--).
. By fixing the lintel bracket to the ceiling, behind the lintel itself by up to 200 mm (AAbbbb..55--).
. By cutting the link arm to size.
Installation height
Measure the distance “D” between the door’s highest point and the ceiling.
If “D” is between 35 and 200 mm, mount the complete system straight onto the ceiling.
If “D” exceeds 200 mm, mount the system so that the height “H” falls between 10 and 200 mm.
Detailed description of installation steps
Mounting the lintel bracket and the door bracket (Fig. 5).
When installing the system directly onto the ceiling (flush with the ceiling), the lintel bracket can be mounted on the ceiling, if necessary recessed
from the lintel by up to 200 mm max. (Fig. 5--).
Assembling the two part rail (Fig. 6)
[1] [2] [3]. Unfold the two parts of the rail.
[4]. Assemble the two parts of the rail using the sleeve.
[5]. Mount the complete assembly using the eight mounting screws.
When installing the system directly onto the ceiling, do not use the sleeve mounting screws.
Figs. 5 to 16
Fig. 4
INSTALLATION
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Fitting the rail onto the motor head (Fig. 7)
Fitting the complete assembly onto the garage ceiling (Figs. 8 to 10)
Fitting to the lintel bracket (Fig. 8)
Ceiling mounting
. Flush with the ceiling: mount the system directly onto the ceiling using the rail (Fig. 9).
It is possible to add mounting points at the motor head level (Fig. 9--).
. Hung from the ceiling (Fig. 10)
Intermediate mounting points can be added to the rail, especially in the case of a two part rail or a rail that measures 3.5M in length (Fig. 10--).
Fitting the arm onto the door and the trolley (Fig. 11)
[1]. Release the trolley using the manual release cord
[2]. Bring the trolley up to the door
[3]. Attach the arm to the door bracket and the trolley
Fastening and adjusting the travel stops (Figs. 12 and 13)
Close travel stop (Fig. 12)
[1]. Release the trolley from the runner using the manual release mechanism and bring the door to the closed position.
Fully close the door.
[2]. Position the close travel stop against the trolley and attach it to the rail.
Open travel stop (Fig. 13)
[1]. Release the trolley from the runner using the manual release mechanism and bring the door to the open position.
Do not open the door fully, but position it so that it does not reach the travel stops.
[2]. Position the open travel stop against the trolley and attach it to the rail.
Note: The stop positions can be set by positioning the door open or closed using the forced operation mode (Fig. 42).
Fitting the chain retainer pads (Fig. 14)
For chain rails only.
Position the chain retainer pad into the first hole in the rail after each travel stop.
Be sure to press the pad all the way down so that the positioning pin sticks out from the rail.
Make sure that the manual release cord is located at a maximum height of 1.80 metres off the ground. If necessary, extend
the cord.
Checking the chain or belt tension (Fig. 15)
Dexxo Pro is supplied with the tension preset and checked. If necessary, adjust the tension.
The rubber or tension spring must never be full compressed during operation.
Connecting the mains power supply (Fig. 16)
[1]. Remove the motor cover and the protective sheet.
[2]. Fit the light bulb.
[3]. Connect the antenna.
[4]. Connect to the mains supply.
Plug the power cable into a suitable power outlet that complies with electric power requirements.
The electric supply must be suitably protected (a fuse or circuit breaker with a 5 A rating) and a residual current device
(30 mA).
An omnipolar disconnection mechanism must be provided for the power supply:
. by using a power cord with a mains splug that can be disconnected, or
. by fitting a switch that ensures a contact separation distance of at least 3 mm for each pole (refer to standard EN60335-1).
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Programming button description
. Press for 2 s: memorise remote controls
. Press for 7 s: delete remote controls
. Press for 0.5 s: call up and exit the setup menu
. Press for 2 s: start learning
. Press for 7 s: clear learning and settings
. Stop learning
. Selecting a setting
. Modifying a setting value
. Using the forced mode
. Start the learning cycle
. Confirm setting selection
. Confirm setting value
Learning
Setting the type of door (Fig. 17).
The motor is already setup to work with up and over or sectional doors (Display “S1”). When the motor drive unit is used with a swinging door,
change the setup by pressing the “+” or “-” buttons until the “S0” value is displayed.
Learning (Fig. 18).
[1]. Press the “SET” button until the light comes on (2 s).
The display shows “S2”.
[2]. Press the “-” or “+” buttons until the transmission system runner moves to link up with the trolley:
. Pressing and holding the “-” button moves the runner in the close direction.
. Pressing and holding the “+” button moves the runner in the open direction.
[3]. Press the “OK” button to start the learning cycle.
The door moves to the closed position, then performs a complete open and close cycle.
. If learning was correct, the display will show “C1”.
. If the learning cycle was not completed correctly, the display will show “S0” or “S1”.
The learning cycle can be run at any time when the trolley is engaged and the display shows “S2”.
During the learning cycle:
. If the door is moving, pressing any button will stop the movement and interrupt the learning mode.
. If the door is stopped, pressing “SET” once will exit the learning mode.
You can call up the learning mode at any time, even when the learning cycle has already been executed and the display shows “C1”.
Programming remote controls
Remote control description (Fig. 19).
Individual control buttons
General STOP button
General CLOSE button
Operation indicator light On Intermittent Blinking
Low battery indicator light
Closing clip
PROG button: programming the transmitter
KEY button: memorising the system key
Fitting the battery (Fig. 20)
. If the installation already comprises other io-homecontrol® products with at least one programmed remote control then
you must perform the Memorising the system key step before programming the remote controls (Fig. 22).
. If the Keytis io remote control to be programmed is the system’s first remote control, then go straight to Programming the
Keytis remote control step (Fig. 23 to 25).
The operations for memorising the system key and to program a remote control by copying another Keytis remote control are
only possible at the installation location. To gain authorisation to transfer its system key or its programming, the previously
programmed remote control must be able to establish radio communication with an installation receiver.
8
7
6
5
4
3
2
1
Fig. 19 to 25
Figs. 17 and 18
PROGRAMMING
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OPERATING TEST
Using the remote controls
Obstacle detection function
The detection of an obstacle during door opening will stop the door and cause it to reopen slightly to clear the obstacle (Fig. 27).
The detection of an obstacle during door closure will reopen the door (Fig. 28).
Make sure that obstacle detection works when the door encounters an obstacle 50 mm from the ground.
Built in lighting operation
The light will come on every time the motor drive unit is operated. It will go out automatically after one minute once the door stops. This time delay
is adjustable (refer to the Setup chapter). Repetitive use which causes the light to stay on continually may result in an automatic cut-off condition
triggered by the thermal cut out protection mechanism.
Figs. 27 and 28
Fig. 26
Memorising the system key (Fig. 22).
[1]. Set existing remote control no. 1 to the key transfer mode:
. With a Keytis, Telis, Impresario, Composio remote control: press the “KEY” button until the green indicator comes on (two seconds).
. With another remote control: refer to its documentation.
[2]. Briefly press the “KEY” button on the new remote control. Wait for the confirmation beep (a few seconds).
Programming the Keytis remote control (Figs. 23 to 25)
Each control button is programmed individually.
A button that is already programmed cannot be programmed on a second receiver. To see if a button is already programmed, press it:
. button programmed →green indicator comes on.
. button not programmed →orange indicator comes on.
To clear a previously programmed button, refer to the section on Clearing Keytis remote controls.
There are two ways to program the remote control:
. Programming from a Dexxo Pro motor.
. Programming by copying a previously programmed Keytis remote control.
Programming from a Dexxo Pro motor (Fig. 23)
[1]. Press the “PROG” button on the Dexxo Pro until the light comes on (two seconds)
[2]. Briefly press the “PROG” button on the remote control.
Wait for the second beep and for the green indicator to start blinking quickly.
This may take from a few seconds to around a minute depending on the number of products connected to the system.
[3]. Briefly press the button chosen to control the Dexxo Pro motor.
The remote control sounds a confirmation beep and the Dexxo Pro motor’s light blinks for five seconds.
Programming by copying a previously programmed Keytis remote control
. Completely copy the programming of a Keytis remote control (Fig. 24)
This operation is used to copy all of the buttons programmed from an already programmed remote control.
[1]. Press the “PROG” button on the previously programmed remote control until the green indicator comes on (two seconds).
[2]. Briefly press the “PROG” button on the new remote control.
Wait for the second beep and for the green indicator to start blinking rapidly (a few seconds).
. Individually copy the programming of a Keytis remote control button (Fig. 25)
This operation is used to copy the programming of a single button from an already programmed remote control.
[1]. Press the “PROG” button on the previously programmed remote control until the green indicator comes on (two seconds).
[2]. Briefly press the button to copy on the previously programmed remote control.
[3]. Briefly press the “PROG” button on the new remote control.
Wait for the confirmation beep (after a few seconds).
[4]. Briefly press the button chosen to control Dexxo Pro on the new remote control.

It is impossible to program Keytis remote controls in the following cases:
. The remote control has not memorised the system key.
. A number of installation receivers are in programming mode.
. A number of remote controls are in key transfer or programming modes.
Any incorrect programming is indicated by a series of fast beeps together with the orange indicator blinking on the Keytis
remote control.
At this stage in the installation process, the Dexxo Pro motor drive unit is ready to run.
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Electrical connections for the various peripherals
Cut the electric power supply to the motor before performing any work on peripherals. If the display remains off after working on the system, check
the wiring (for possible short circuits or polarity reversals).
General electrical diagram (Fig. 29)
Photoelectric cells (Fig. 30)
Two types of connections can be made:
A: Standard (without self test): program the setting “P2” = 2.
B: With self test: program the setting “P2” = 1.
This means that an automatic test is conducted to check photoelectric cell operation every time the door operates.
If the test fails, no door movement is possible.
Reflex photoelectric cell (Fig. 31)
With self test: program the setting “P2” = 1.
This means that an automatic test is conducted to check photoelectric cell operation every time the door moves.
If the test fails, no door movement is possible.
Sensor bar (Fig. 32)
With self test: program the setting “P2” = 1.
This is used to perform an automatic test of sensor bar operation every time the door moves.
If the test result is negative, no door movement is possible.
Make sure you have correctly configured parameter “P2” taking into account the photoelectric cells or the sensor bar.
Orange light (Fig. 33)
Program the setting “P1” depending on the required operating mode:
. Without warning before door movement: “P1” = 0.
. With a 2 s warning before door movement: “P1” = 1.
Code keypad (Fig. 34)
Pedestrian door safety kit (Fig. 35)
When the pedestrian door contact is fitted, it must be connected in place of the jumper normally fitted between terminals 5 and 6 in the terminal
block.
If the pedestrian door contact is removed, the jumper between terminals 5 and 6 in the terminal block must be refitted.
Battery (Fig. 36)
Antenna (Fig. 37)
Remote lighting (Fig. 38)
Class 2 (double insulation) light units that are connected do not require an earth connection.
If a Class 1 (single insulation) light unit is used, always connect it to earth.
Figs. 29 to 38
CONNECTING PERIPHERALS
Key Description Key Description
1Orange light 6Battery
2Remote lighting 7Pedestrian door safety kit
3Code keypad 8Photoelectric cells
4Keyswitch 9Reflex type cells
5Antenna 10 Sensor bar
Description of the various peripherals Fig. 29
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SETUP
Setup general diagram
Meaning of the different settings
Fig. 39
Code Description Values Comments
P0 Operating mode 0: sequential
1: automatic closure
Automatic closure mode operation is only possible if photoelectric cells are
fitted, i.e. P2=1 or P2=2.
In automatic closure mode, the door is automatically closed after the end of
the time delay set with setting “t0”.
P1 Orange warning light 0: without advance warning
1: with 2 s advance warning
If the garage opens onto a public road, always select with advance
warning: P1=1.
P2 Safety input 0: no safety mechanism
1: safety mechanism with self test
2: safety mechanism without self test
If value 0 is selected, the safety input is not taken into account.
If value 1 is selected, the system’s self test is run at the start of every
operating cycle.If value 2 is selected, the safety system runs without a self
test: it is essential to test its proper operation every six months.
P3 Obstacle detection
sensitivity
0: very low sensitivity
1: low sensitivity
2: standard
3: high sensitivity
If this setting is changed, it is essential to run the force measurement
sequence at the end of the installation procedure (refer to the Installation
Checklist for domestic doors in residential areas) or install a sensor bar.
P4 Partial opening cycle 0: not valid
1: valid
If the partial opening cycle is validated:
. A short press on the remote control button will partially open the door,
. A long press on the remote control button will fully open the door.
P5 Closing speed 0: fast
1: standard
2: slow
If this setting is changed, it is essential to run the force measurement
sequence at the end of the installation procedure (refer to the Installation
Checklist for domestic doors in residential areas) or install a sensor bar.
P6 Partially open position Storing the position as illustrated in
Fig. 41.
P7 Closure approach speed 0: standard
1: short soft stop
2: long soft stop
P7=0: the door does not slow before closure.
P7=1: the door speed slows 20 centimetres before closure.
P7=2: the door speed slows 50 centimetres before closure.
A0 Safety action prior to
opening (safety ADMAP)
0: no effect
1: movement rejected
If value 1 is selected, triggering the safety input will inhibit door opening.
A1 Safety action during closure 1: stop
2: partially reopen
3: fully reopen
Value 1 is not allowed when using a sensor bar on the safety input.
A2 Obstacle detection action
during closure
2: stop + partially open position
3: fully reopen
t0 Automatic closure time
delay
0 to 12 (time delay value = value x 10 s)
e.g. 22==2200ss
t1 Lighting time delay 0 to 60 (time delay value = value x 10 s)
e.g. 66==6600ss
Remark: Due to the thermal cut out protection system, the integrated light
may cut out automatically if it is used for an extended length of time. We
therefore recommend selecting a light time delay in excess of 2 mn
(t1=12 or 120s) only when remote lighting is used.
(Boldface text = default values)
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Clearing remote controls
Clearing Keytis remote controls
Individually clearing a remote control button.
This can be done in two different ways:
. By programming from the Dexxo Pro motor (Fig. 23).
Programming a previously programmed button automatically clears any previously stored programming settings.
. By directly clearing the remote control (Fig. 44).
Simultaneously press the “PROG” button and the BUTTON to be cleared on the remote control.
Clearing all remote controls (Fig. 45)
[1]. Press the “PROG” button on Dexxo Pro until the light blinks (seven seconds). This will:
. Clear the system key memorised by Dexxo Pro,
. Clear the programming for all memorised remote controls.
[2]. Repeat the direct clearing procedure for all of the Keytis remote control buttons programmed on the Dexxo Pro system: Fig. 44.
Remote control general reset (Fig. 46)
Simultaneously press the “PROG” and “KEY” buttons. This will:
. perform a program general clear action (all buttons),
. clear all settings from the remote control (refer to Keytis io remote control documentation),
. change the system key memorised by the remote control.
Resetting all settings
Press the “SET” button until the light goes out (7 s).
This clears all previously stored settings and returns them to their default values.
Fig. 47
Fig. 44 to 46
CLEARING REMOTE CONTROLS AND ALL SETTINGS
SPECIAL OPERATION
Refer to the User’s Manual, page 5.
Programming example: setting the ”P7” closure approach speed (Fig. 40).
Setting up a long soft stop function zone “P7” = 2.
Special case: adjusting the position of the door for partial opening (Fig. 41).
Select setting “P6” and validate by pressing “OK”.
Move the door to the desired partially open position:
. Pressing and holding the “-” button will close the door.
. Pressing and holding the “+” button will open the door.
. Validate by pressing “OK”.
. Press “SET” to exit the menu
Forced mode (Fig. 36).
This function is used to move the door to a specific position:
. Pressing and holding the “-” button will close the door.
. Pressing and holding the “+” button will open the door.
Programming a Situo Telis Composio Impresario type remote control (Fig. 43)
Before programming the remote control, make sure that it has already memorised the system key. (Refer to the corresponding remote control
documentation).
[1]. Press the “PROG” button on Dexxo Pro until the light comes on.
[2]. Briefly press the “PROG” button on the remote control.
Wait for the Dexxo Pro light to blink.
This may take from a few seconds to around a minute depending on the number of products connected to the system.
Remark: Dexxo Pro can memorise up to six Situo remote controls. For other types of remote controls, no limit applies.
REFITTING THE COVERS
Refit the motor head and built in light covers (Fig. 48).
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Code Description Comments Action required?
E1 Maximum force reached During learning, the door requires too much force
for the motor.
Check door balance and correct operation by
manual operation.
E4 Safety mechanism self test fault The safety device self test failed. Check that “P2” is setup correctly depending on
the devices connected to the safety input.
Check safety device wiring.
When photoelectric cells are used, check their
proper alignment.
E9 Thermal cut out Indicates that the motor has reached its
maximum operating temperature after a number
of continuous cycles.
Wait until the motor returns to its normal
operating temperature.
Eb Other faults and failure conditions These codes correspond to various electronic
circuit board failures.
Cut the power supply (mains & battery back-up),
wait for a few minutes then re-connect the power
supply.
Perform a learning cycle.
If the fault persists, contact Somfy Technical
Support.
Error and failure codes displayed
Programming codes displayed
Code Description Comments
S0 Awaiting setting:
Motor operating direction for swinging doors
Pressing the “+” or “-” buttons on the keypad will move to S1.
Pressing the “SET” button for 2 s starts the learning mode.
S1 Awaiting setting:
Motor operating direction for up and over or
sectional doors
Pressing the “+” or “-” buttons on the keypad will move to S0.
Pressing the “SET” button for 2 s starts the learning mode.
S2 Learning mode Pressing the “OK” button starts the learning cycle: the S2 display blinks during the entire cycle.
Pressing the “+” or “-” buttons will control the motor in forced mode.
F0 Awaiting motor control memorisation Pressing a remote control button will assign this button to motor control.
Pressing the “PROG” button will call up the “Awaiting remote lighting control memorisation mode: F1”.
TROUBLESHOOTING
Operating codes displayed
CCooddeeDescription Comments
C1 Waiting for a command
C2 Door opening
C3 Waiting for the door to close
C4 Door closing
C5 Obstacle detection Displayed during obstacle detection then for 30 s.
C6 Safety input active Displayed after a movement request or during movement, when the safety input is active.
This display is maintained as long as the safety input is active.
C9 Pedestrian door safety contact active Displayed after a movement request or during movement, when the pedestrian door contact is open.
The display is maintained as long as the pedestrian door contact remains open.
Ca Safety mechanism self test Displayed during safety mechanism self tests.
Cd Working from back-up battery
Waiting for a command
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Data Description
U0 Total cycle counter: tens and units
U1 Total cycle counter: thousands and hundreds
U2 Total cycle counter: hundreds of thousands
U3 Cycle counter with obstacle detection: tens and units
U4 Cycle counter with obstacle detection: thousands
U5 Number of control channels memorised
d0 to d9 Log of the last ten faults
dd Clears the fault log: press “OK” for 7 s (Fig. 39).
Accessing stored data
To access stored data, select the “Ud” setting then press “OK” as shown in (Fig. 39).
Dexxo Pro io
Mains supply 230 V 50 Hz
Reduction gear supply 24 V DC
Power consumed in standby 5 W
Max. power consumed 350 W (excluding remotely controlled lighting)
Traction force 1000 N
Types of rails available Chain - Belt - High performance transmission
Lengths of rails available 2.9M: one-part or two-part
3.5M: one-part or two-part
Max. door dimensions 15 sq. metres (see Fig. 3)
Use 20 cycles per day with a standard rail (tested for 36,500 cycles)
50 cycles per day with a high performance rail (tested for 90,000 cycles)
Min. height under the lintel 35 mm
Overall length With a 2.9M rail: 3,240 mm (3,090 mm if the motor head is mounted with a 90° offset)
With a 3.5M rail: 3,740 mm (3,590 mm if the motor head is mounted with a 90° offset)
Weight Motor head: 6.8 kg
Rail: 5.6 to 10 kg depending on the type of rail
Opening speed 18 cm/s max.
Number of channels that can be stored Situo io : 6 Others: unlimited
Somfy radio frequency 868 - 870 MHz
Built in lighting 230 V / 40 W max. E14 socket
Remotely controlled lighting 230 V / 500 W max. Class 2
Operating temperature -20 °C / +60 °C
Assigned duty time 60 s
Electrical insulation Class 2 - Double insulation
TECHNICAL SPECIFICATIONS
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
somfy.com
5048554A
Dexxo Pro io
User Manual
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2
GENERAL PRESENTATION 2
SAFETY INSTRUCTIONS 2
Caution 2
Safety instructions 2
PRODUCT DESCRIPTION 2
Product components 2
Types of door 2
POINTS TO CHECK PRIOR TO INSTALLATION 3
Preliminary checks 3
Safety instructions 3
INSTALLATION 3
Installation height 3
Detailed description of installation steps 3
PROGRAMMING 5
Programming button description 5
Learning 5
Programming remote controls 5
OPERATING TEST 6
Using the remote controls 6
Obstacle detection function 6
Built in lighting operation 6
CONNECTING PERIPHERALS 7
CONTENTS
Thank you for choosing a Somfy product. This product is designed and manufactured by Somfy in line with quality procedures that are ISO 9001
compliant.
The world of Somfy
Somfy develops, produces and sells automation systems for residential and commercial applications. Alarm systems, automatic blinds and shutters,
garage doors and gates - all Somfy products are designed to fulfill your needs in terms of safety, comfort and security.
At Somfy, the quest for quality is a continual process. Somfy has built its reputation on the quality of its products and is synonymous with innovation
and technological leadership worldwide.
Support
Getting to know you, listening, answering your needs, is all part of the Somfy approach.
Please contact your local Somfy retailer or installer for details on other Somfy products.
Internet: www.somfy.com
GENERAL PRESENTATION
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Standards
This product complies with the “safety, specific rules for powering vertically opening garage doors in residential use” requirements
(standard EN 60335-2.95). When installed in line with these instructions and in compliance with the “Installation Checklist”, the product will be
compliant with standards EN 13241-1 and EN 12453.
The instructions referred to in the Installation Manual and Instructions for Use of this product are designed to ensure that damage to property and
injury to persons is avoided along with compliance with the above standards. Failure to comply with these instructions absolves Somfy from any
liability for any damage that may be caused. Dexxo Pro is a product that must be installed inside the garage with a built-in back-up control system.
Somfy hereby declares that the device is compliant with the essential demands and other relevant requirements of directive 1999/5/CE.
A declaration of compliance is available from the web site at www.somfy.com/CE (Dexxo Pro).
This product is usable in the European Union and in Switzerland.
These are important safety instructions. For safety reasons, it is important to always follow all instructions.
Retain these instructions for future reference.
Safety instructions
Every month, test that the motor drive unit reverses its motion when it encounters an obstacle that is at least 50 mm from ground level. If this is not
the case, call your installation specialist. Always be very careful when using the manual release cord for a manually operated door may fall quickly
due to weak or broken springs or if it is badly balanced.
Before manually operating the door or performing maintenance work, always turn the power off and where necessary remove the battery (Fig. 1).
Never let children play with door control systems. Keep the remote controls out of reach of children (Fig. 2).
When replacing the light bulb, select a 230 V 40 W E14 type (Fig. 3).
Regularily check the operation of the door to identify any sign of wear, deterioration or incorrect balancing. Do not operate the door if repairs or
adjustments are required.
Remain at a safe distance when operating the door.
.
SAFETY INSTRUCTIONS
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PRODUCT PRESENTATION
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Description (Fig. 4)
The Dexxo PRO system is designed to power garage doors in residential use. This motor drive system comprises:
. A motor head (1) with integrated light (2) and digital operating display (5).
. A rail assembly (3) with a manual release cord (4).
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Normal operation
Using Keytis or similar remote controls (Fig. 5).
Open (Fig. 5)
Close (Fig. 6)
Stop (Fig. 7) General stop (Fig. 8)
General closure (Fig. 9) Interrupted motion (Fig. 10)
Movement not performed (Fig. 11)
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OPERATION AND USE
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Obstacle detection operation (Figs. 12 and 13)
The detection of an obstacle during door opening will stop the door and cause it to reopen slightly to clear the obstacle (Fig. 12).
When an obstacle is detected during the close cycle, the door will stop and then reopen (Fig. 13).
Once an obstacle has been detected, the light will flash for 30 seconds.
Light operation
The light will come on each time the motor drive unit is operated. The light will go out one minute after the door stops moving.
Repetitive use that causes the light to be continually on may result in a thermal cut out (this will automatically turn the light off).
Manual release cord operation (Figs. 14)
Dexxo Pro is fitted with a manual release mechanism so that you can move the door manually should a power failure occur, for example. The manual
release mechanism should be easily accessible and located no more than 1.80 metres above floor level.
[1]. Disengaging the motor drive mechanism
Pull on the manual release cord until the door drive mechanism is disengaged.
[2]. Manually moving the door
This is possible as long as the door drive mechanism is disengaged.
[3]. Reengaging the motor drive mechanism
Move the door manually until the drive mechanism comes to reengage itself into the transmission rail.
When disengaging the motor drive mechanism, use caution for a badly balanced door may cause sudden door movement
that may be dangerous.
Only use the cord to disengage the motor drive mechanism. Never use the cord to move the door manually.
Always reengage the motor drive mechanism before sending another command to the motor drive unit.
Special operation
Depending on the peripherals installed and the operating options set by your installer, the Dexxo PRO system may perform the following special
operations:
Using Telis or similar remote controls (Fig. 15).
Safety photoelectric cell operation.
An obstacle detected between the cells will prevent the door from closing.
The door will stop and then completely or partially reopen (depending on the setup selected during installation) when an obstacle is detected during
the close cycle.
The light will flash for 30 seconds during this process.
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Pedestrian door safety function.
Opening a pedestrian door within the garage door will prevent the door from moving.
The light will flash for30 seconds during this process.
Flashing orange light
The orange warning lightwill flash every time the door moves.
A two second delay before the door starts to move can be selected during installation.
Remote lighting operation
The light comes on every time the motor drive unit is operated. The light will go out one minute after the door stops moving. The time delay can be
adjusted during installation.
Partial opening operation.
If this option is selected:
. A short press on the remote control button will partially open the door (Fig. 16).
. A long press on the remote control button will fully open the door (Fig. 17).
The partially open position will only operate from the closed position.
Automatic closure mode operation.
The door is automatically closed after a time delay set at the time of installation.
An additional command during this time will cancel the automatic closure and the door will remain open.
The next command will close the door.
Working from the back-up battery.
If a back-up battery is installed, the Dexxo PRO motor will operate when a power cut occurs.
The following conditions apply to operation:
. Door speed is reduced.
. The light will not come on.
. The safety devices are disabled.
Battery specifications:
. Endurance: The battery will last for 12 hours with a maximum of 1 to 3 operating cycles depending on the weight of the door.
. Recharging time: 48 hours.
. Service life prior to replacement: approx. three years.
To ensure optimum battery life, we recommend that the power to the motor is switched off and the door is operated for a number of cycles using
battery power (three times a year).
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TROUBLESHOOTING
The LCD display is situated under the lighting cover. It provides motor operation status.
The main operating codes are as follows:
If other codes are displayed, contact your Somfy installer.
Key Description Comments
1Keytis io Hand held 4 channel remote control.
2Keytis home io Hand held 4 channel remote control + general closure function.
3Photoelectric cells To prevent door closure if an obstacle is detected.
4Orange light To signal a warning when the door operates.
5Keyswitch Keyswitch designed for use outside the garage.
6Battery For guaranteed operation even during a power break.
7Release lock To engage the manual release system from the outside using the existing door handle.
Highly recommended when the garage door is the only access point into the garage.
8Outside release lock To engage the manual release system from the outside using the existing door handle.
Highly recommended when the garage door is the only access point into the garage.
9Door locking kit A system to reinforce door locking.
PERIPHERALS
A number of peripherals are available.
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CCooddeeDescription Comments
C1 Waiting for a command
C2 Door opening
C3 Waiting for the door to close
C4 Door closing
C5 Obstacle detection Indicates that the door encountered an obstacle. The display is maintained for 30 s after detection.
C6 Safety input active Indicates that an obstacle preventing door closure is present between the photoelectric cells or is in
contact with the safety sensor bar installed on the door.
C9 Pedestrian door safety contact active Indicates that the pedestrian door within the garage door is open. Door operation is inhibited.
Cd Working from back-up battery
Waiting for a command
Indicates that the main power supply to the motor is cut and that the motoris powered by the battery
back-up pack.
E9 Thermal cut out Indicates that the motor has reached its maximum operating temperature after a number of continuous
cycles.
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TECHNICAL SPECIFICATIONS
Basic technical specifications Dexxo Pro io
Mains supply 230 V 50 Hz
Power consumed when on standby 5 W
Max. power consumed 350 W (excluding remotely controlled lighting)
Traction force 1000 N
Use 20 cycles per day with a standard rail (tested for 36,500 cycles)
50 cycles per day with a high performance rail (tested for 90,000 cycles)
Number of channels that can be stored Situo io : 6 Others: unlimited
Somfy radio frequency 868 - 870 MHz
Integrated light 230 V / 40 W max. E14 socket
Remote controlled lighting 230 V / 500 W max. Class 2
Operating temperature -20 °C / +60 °C
MAINTENANCE
Replacing the bulb in the light unit (Fig. 19)
[1] [2]. Remove the light cover
[3] [4]. Unscrew and replace the defective light bulb
[5] [6] [7]. Refit the light cover
Use a 230 V 40 W E14 socket light bulb
Checking the obstacle detection function
Every six months, check that the door reverses direction when an obstacle prevents the door from closing (at least 50 mm above floor level).
Checking the safety mechanisms (cells, pedestrian door contact, sensor bar)
Check correct operation every six months (refer to page 5).
Checking the back-up battery
To ensure optimum battery life, we recommend that the power to the motor is switched off and the door is operated for a number of cycles using
battery power (three times a year).
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ES
INTRODUCCIÓN 2
INSTRUCCIONES DE SEGURIDAD 2
Advertencia 2
Instrucciones de seguridad 2
DESCRIPCIÓN DEL PRODUCTO 2
Componentes 2
Aplicaciones 2
COMPROBACIONES ANTES DE LA INSTALACIÓN 3
Inspección previa 3
Instrucciones de seguridad 3
INSTALACIÓN 3
Altura de instalación 3
Descripción detallada de las distintas etapas de la instalación 3
PROGRAMACIÓN 5
Descripción de las teclas de programación 5
Autoaprendizaje 5
Programación de los mandos a distancia 5
PRUEBA DE FUNCIONAMIENTO 6
Utilización de los mandos a distancia 6
Funcionamiento de la detección de obstáculos 6
Funcionamiento del alumbrado integrado 6
CONEXIÓN DE ACCESORIOS 7
Descripción de los distintos accesorios 7
Conexión eléctrica de los distintos accesorios 7
CONFIGURACIÓN 8
Esquema general de configuración 8
Significado de los distintos parámetros 8
MODALIDADES PARTICULARES DE FUNCIONAMIENTO 9
BORRADO DE MANDOS A DISTANCIA Y DE TODOS LOS AJUSTES 9
Eliminar los mandos a distancia 9
Reiniciar todos los ajustes 9
VOLVER A COLOCAR LAS TAPAS 9
DIAGNÓSTICO 10
Visualización de los códigos de funcionamiento 10
Visualización de los códigos de programación 10
Visualización de los códigos de errores y averías 10
Acceso a los datos memorizados 11
CARACTERÍSTICAS TÉCNICAS 11
NOTAS 12
ÌNDICE
io-homecontrol®proporciona tecnología avanzada de radio frecuencia, segura y fácil de
i
nstalar. Los productos etiquetados io-homecontrol®se comunican entre sí, mejorando
el confort, la seguridad y el ahorro de energía.
www.io-homecontrol.com
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Este producto se ajusta a la norma “seguridad, reglas particulares para las motorizaciones de puertas de garaje de apertura vertical para uso
residencial” (norma EN 60335-2.95). La instalación de este producto según las presentes instrucciones y conforme a la “ficha de verificación de la
instalación” se ajusta a las normas EN 13241-1 y EN 12453.
Las instrucciones que se citan en los manuales de instalación y de utilización de este producto están destinadas a satisfacer los requisitos de seguridad
de bienes, personas y de las normas citadas. En caso de incumplimiento de estas instrucciones, Somfy declina toda responsabilidad por los daños
que pudieran ocasionarse. El producto Dexxo Pro debe estar instalado en el interior del garaje, con un sistema de mando de emergencia integrado.
Por la presente, Somfy declara que este producto se ajusta a los requisitos básicos y a otras disposiciones pertinentes de la directiva 1999/5/CE.
Existe una declaración de conformidad para su consulta en www.somfy.com/CE (Dexxo Pro).
Producto utilizable en la Unión Europea y en Suiza.
INTRODUCCIÓN
Advertencia
Instrucciones de seguridad importantes. Seguir todas las instrucciones, ya que una instalación incorrecta puede originar lesiones graves.
Instrucciones de seguridad
Antes de instalar la motorización, retirar todas las cuerdas o cadenas innecesarias y desactivar todo equipamiento que no sea requerido para el
funcionamiento motorizado de la puerta.
Antes de instalar la motorización, comprobar que la puerta esté en buen estado mecánico, equilibrada y que se abra y cierre correctamente.
Colocar todos los botones de control a 1,5 m del suelo, como mínimo, visibles desde la entrada pero alejados de las partes móviles.
Colocar el mando del dispositivo de desembrague manual a 1,8 m del suelo, como máximo.
En caso de que el mando sea de pared, se recomienda colocarlo junto a la puerta.
Fijar de manera duradera la etiqueta relativa al dispositivo de funcionamiento manual junto a su mando.
Fijar de manera duradera las etiquetas de advertencia contra aplastamiento junto a los posibles dispositivos de mando fijos y de manera bien visible
para el usuario.
Tras la instalación, comprobar que el mecanismo esté correctamente ajustado y que la motorización cambie de sentido si la puerta se topa con un
obstáculo de 50 mm de altura colocado en el suelo.
Tras la instalación, comprobar que las partes de la puerta no sobresalgan por encima de una acera o de una calzada accesibles al público.
Tras la instalación, comprobar que la motorización impida o detenga el movimiento de apertura al cargar la puerta con una masa de 20 kg, fijada
en el centro del borde inferior de la puerta.
INSTRUCCIONES DE SEGURIDAD
DESCRIPCIÓN DEL PRODUCTO
Componentes Fig. 1
Nº Cantidad Denominación Nº Cantidad Denominación
11 Cabeza motor 15 6 Tuerca HU8
21 Tapa cabeza motor 16 2Eje
31 Tapa alumbrado integrado 17 2 Circlips
41 Soporte dintel 18 4Tornillo autoperforante φ3x10
51 Soporte puerta 19 4Tornillo autoformante φ4x8
62 Tirante de sujeción techo 20 2Tornillo para plástico φ3,5x12
72 Tirante de sujeción cabeza motor 21a 1 Raíl monobloque
81Dispositivo de desembrague manual 21b 1Raíl en 2 partes
91Brazo de tracción 21b1 1Manguito
10 2Tope fin de carrera 21b2 8Tornillo autoformante φ4x8
11 4Cojinete guía de cadena 22 1Mando a distancia Keytis io
12 1Cable de alimentación 23 1Bombilla 230V 40W tipo E14
13 2Tornillo H M8x16 24 1Antena
14 4Tornillo arandela H M8x12
Aplicaciones
Tipos de puertas (Fig. 2)
A: puerta basculante desbordante.
B: puerta seccional. Si la superficie de la puerta es superior a 10 m2o si el perfil superior es especial, utilizar el kit de puerta seccional
ref.: 2400650.
C: puerta batiente. Utilizar el kit para puerta batiente ref.: 2400459.
D: puerta semi-desbordante. Utilizar el kit para puerta semi-desbordante ref.: 2400458.
Fig. 2
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