SOMFY TaHoma Operating instructions

SOMFY TAHOMA® RTS
Smartphone & Tablet Interface
PROGRAMMING GUIDE

VERSION 1.0 |AUGUST 2021 |Prepared by PROJECT SERVICES
SOMFY TAHOMA® RTS
PROGRAMMING GUIDE
TABLE OF CONTENTS
I. OVERVIEW --------------------------------------------------------- 3
INTRODUCTION
RESOURCES & APPLICATIONS
SMART PHONE or TABLET REQUIREMENTS
CONNECTIONS & INDICATORS
SYSTEM CONFIGURATION
II. INSTALLATION ------------------------------------------------------ 4
PLACEMENT AND POWER
III. SET UP ------------------------------------------------------------- 5
ACCOUNT CREATION
CONNECT VIA WI-FI
CONNECT VIA ETHERNET
IV. SETTINGS --------------------------------------------------------- 10
MY PRODUCT
MY SETUP
ACTIVITY HISTORY
ADVANCED SETTINGS
THIRD-PARTY INTEGRATION
I. COMMISSIONING -------------------------------------------------- 13
ADD AN RTS PRODUCT
ADD A SCENE
ADD A SCHEDULE TO A SCENE
CREATE A ROOM
ADD ADDITIONAL GATEWAYS
APPENDIX ------------------------------------------------------------- 19
A. AVAILABLE COMMANDS & ACTIONS
B. SHARE TAHOMA
C. FORGOT PASSWORD
D. WI-FI STATUS
E. CHANGE WI-FI NETWORK
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The Somfy TaHoma® Smartphone and Tablet Interface provides a single platform for Somfy RTS and future
ecosystems with a wide range of interior and exterior applications.
•The TaHoma® Interface supports up to 40 RTS channels
•Install up to 10 interfaces as zone controllers to increase the RTS range
•The TaHoma® can support a maximum of 40 scenes with schedules per install
Each TaHoma® Interface is connected to Wi-Fi or directly to the local area network by an optional Ethernet
adaptor for IP Integration with third-party control systems. TaHoma® is compatible with the Somfy Synergy™ API.
All RTS motors must be fully operational programmed with limits prior to TaHoma programming. The TaHoma Interface supports up to 40 channels
of RTS. RTS devices programmed to an RTS channel will only receive commands from the associated TaHoma Interface.
Interfaces must be placed within 25-35’ of the RTS devices they control.
•Internet connection required for setting up and to control RTS products
•Must allow permission for camera, local network, location and cellular data
•Network Requirement: 2.4 GHz Wi-Fi connection (ONLY) OR Ethernet
connection using the Tahoma® Ethernet Adaptor (preferred)
The TaHoma® app is compatible with the following operating systems and software versions:
IOS 11.0+
Android 7.0+
CONNECTIONS & INDICATORS
Configuration Button
Press to enter Wi-Fi Mode
for setup
Micro USB Port
Connect power or
Ethernet Adaptor
LED BEHAVIOR:
BLUE
DIRECTLY CONNECTED
WI-FI MODE
RED
POWERED,
NOT CONNECTED
TO CLOUD SERVER
ORANGE
STARTING UP
GREEN
CONNECTED TO NETWORK
SYSTEM CONFIGURATION
REAR FRONT
TaHoma® Ethernet Adaptor
#1870470 (Sold Separately)
Connect for a wired local area
network connection
Micro USB
Connect to TaHoma Interface for
power and ethernet
Ethernet Port
Connect to network
router or switch
I. OVERVIEW
SMART PHONE or TABLET REQUIREMENTS
Micro USB Port
Connect power through
Ethernet Adaptor
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*Must use Power Supply included
with the TaHoma Interface.
PLACEMENT
II. INSTALLATION
POWER
SINGLE ROOM CONTROL WHOLE HOUSE CONTROL
Place the TaHoma using the following criteria when installing one or more Interfaces:
•Single Zone control (Room Control)
•Whole House Control (up to 10 TaHoma Interfaces)
•Stay within 25-35’ of the RTS motors for best performance
WI-FI CONFIGURATION WIRED CONFIGURATION
using an Ethernet cable
*Preferred method
Ethernet Adaptor
Yellow light indicates data transfer
Green light indicates Ethernet connection
TaHoma
USB Power Supply
Ethernet Cable
A
B
C
D
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1. Download and open the “TaHoma
North America” app on an Android or
IOS device
2. SELECT “Create an account”
3. SELECT “ Country & Language” then
SELECT “Start Activation”
4. SELECT “Activate TaHoma”
5. ENTER the TaHoma PIN code then
SELECT “OK”
ACCOUNT CREATION
III. SET UP
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The PIN code is 3 series of digits on the
TaHoma box and the packaging.
IMPORTANT: To scan the QR code of a
TaHoma, only scan the QR code on the
TaHoma base.

6. ENTER and confirm the user’s email address and
password for the account then SELECT “Continue”
7. ENTER all fields then SELECT “Save and Continue”
8. Review the information in the summary page and
read all documents:
Commercial Offer description and General
Conditions of Services
Somfy Privacy Policy
CHECK both Boxes to accept the terms and
conditions then SELECT “Confirm”
9. SELECT “Close the window”
•An email from ([e-mail]) will be sent
summarizing your TaHoma offer with a link to
your account
•Click on the link within 24hrs to finalize
Tahoma’s activation and customize your
interface
•If the link is not clicked within 24hrs, please call
Somfy Customer Service
•In some cases, the email may be found in
Spam/junk box
The Account has been created.
Close the window and check for an email.
Email Sample
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1. Connect the mobile device or tablet to the same
Wi-Fi network that TaHoma will be connecting to
2. Login to the Somfy TaHoma North American App
3. SELECT location or use automatic detection then
SELECT Validate
4. SELECT “Wi-Fi”
5. Check off all Wi-Fi Prerequisites to continue to
setup wizard
SELECT “Setup Wizard”
IMPORTANT: Ensure that your mobile device or
tablet is connected to the same Wi-Fi network
that TaHoma will be connecting to
6. ENTER the password for the Wi-Fi Network then
SELECT “Next”
7. SELECT “Join”
CONNECT via WI-FI
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NOTE: An internet connection is required. Tahoma does not support local
control to operate any RTS products without an internet connection
This setup will walkthrough connecting TaHoma using a 2.4 GHz Wi-Fi connection.
An Ethernet connection method provides more reliability and stability when comparing to a Wi-Fi connection.
All Wi-Fi connections are prone to radio interference from other radio frequencies in the air or items with metallic properties.

CHECK TAHOMA CONNECTION STATUS
The TaHoma icon at the top right corner of the TaHoma
menu page will indicate connection status:
GREEN –Connected to the network
RED –Disconnected from the network
8. PRESS and HOLD the configuration button on the
back of the Interface for 3 secs, the LED indicator
turns BLUE then SELECT “Next”
9. SELECT “Scan”, then remove the base of your
Interface and Scan the QR code
Wi-Fi is now connected.
To change the Wi-Fi network, Refer to Change Wi-Fi Network in the Appendix C.
CHECK WI-FI STRENGTH
From the TaHoma main page, SELECT the
Menu button on the bottom right corner
then SELECT “My Setup”
10. SELECT “Join” –
Allow TaHoma to connect to devices on your
local network.
LED indicator will change from RED to GREEN.
11. After the “Congratulations, your Wi-Fi is now
configured…” note appears, SELECT “Finish”
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NOTE: An internet connection is required. Tahoma does not support local
control to operate any RTS products without an internet connection
This setup will walkthrough connecting TaHoma using the TaHoma® Ethernet Adaptor.
An Ethernet connection method provides more reliability and stability when comparing to a Wi-Fi connection.
All Wi-Fi connection are prone to radio interference from other radio frequencies in the air or items with metallic properties.
1. Login to the Somfy TaHoma North
American App
2. SELECT location or use automatic
detection then SELECT Validate
3. SELECT “Ethernet Cable”
4. Plug in the network cable to the
TaHoma Ethernet Adaptor:
#1870470 (sold separately)
NOTE: This may take several minutes.
LED indicator will change from RED to
GREEN stating that it is now connected.
LED will then change to RED then to
ORANGE during the update process. Once
complete LED will change to GREEN.
The Ethernet connection is now connected.
To change to Wi-Fi connection, Refer to Change Wi-Fi section.
To add a motor, go to the next section.
CONNECT via ETHERNET
5. SELECT “Type of setup” –
a) One Gateway setup (single
room control using one
TaHoma)
b) Multi-Gateway setup
(whole house control using
multiple TaHomas)
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My Setup is used to configure the TaHoma Interface.
MOVEMENTS
My Product is used to add, delete, edit RTS products and other devices.
1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “My Products”
•Add RTS product (+ icon)
•“Favorite” an RTS product (star icon)
•Edit a product (pencil icon)
oDevice name
oAdd a device to this group
oRemove a device from this group
oTest the device (see note below)
•Delete a product (trash bin icon)
1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “My Setup”
•View TaHoma PIN and Version
•Name the Interface -Change the name of
the TaHoma Interface
•LED Brightness -Change the LED
brightness (0%-100%)
•Connection –shows connection type
(Ethernet or Wi-Fi) and SSID of the
network connected for Wi-Fi
•Signal strength –Strength of the
connected Wi-Fi Network
•Add Gateway (Add up to a maximum of 10
TaHoma Interface)
MY PRODUCT
IV. SETTINGS
MY SETUP
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NOTE: If the test button is pressed and the motor is at the upper limit, the shade will move down after 5 seconds to the lower limit.
If the test button is pressed and the motor is at the lower limit, the shade will move up for 5 seconds then back down to the lower limit.