SOMFY TaHoma Operating instructions

SOMFY TAHOMA® RTS
Smartphone & Tablet Interface
PROGRAMMING GUIDE

VERSION 1.0 |AUGUST 2021 |Prepared by PROJECT SERVICES
SOMFY TAHOMA® RTS
PROGRAMMING GUIDE
TABLE OF CONTENTS
I. OVERVIEW --------------------------------------------------------- 3
INTRODUCTION
RESOURCES & APPLICATIONS
SMART PHONE or TABLET REQUIREMENTS
CONNECTIONS & INDICATORS
SYSTEM CONFIGURATION
II. INSTALLATION ------------------------------------------------------ 4
PLACEMENT AND POWER
III. SET UP ------------------------------------------------------------- 5
ACCOUNT CREATION
CONNECT VIA WI-FI
CONNECT VIA ETHERNET
IV. SETTINGS --------------------------------------------------------- 10
MY PRODUCT
MY SETUP
ACTIVITY HISTORY
ADVANCED SETTINGS
THIRD-PARTY INTEGRATION
I. COMMISSIONING -------------------------------------------------- 13
ADD AN RTS PRODUCT
ADD A SCENE
ADD A SCHEDULE TO A SCENE
CREATE A ROOM
ADD ADDITIONAL GATEWAYS
APPENDIX ------------------------------------------------------------- 19
A. AVAILABLE COMMANDS & ACTIONS
B. SHARE TAHOMA
C. FORGOT PASSWORD
D. WI-FI STATUS
E. CHANGE WI-FI NETWORK
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The Somfy TaHoma® Smartphone and Tablet Interface provides a single platform for Somfy RTS and future
ecosystems with a wide range of interior and exterior applications.
•The TaHoma® Interface supports up to 40 RTS channels
•Install up to 10 interfaces as zone controllers to increase the RTS range
•The TaHoma® can support a maximum of 40 scenes with schedules per install
Each TaHoma® Interface is connected to Wi-Fi or directly to the local area network by an optional Ethernet
adaptor for IP Integration with third-party control systems. TaHoma® is compatible with the Somfy Synergy™ API.
All RTS motors must be fully operational programmed with limits prior to TaHoma programming. The TaHoma Interface supports up to 40 channels
of RTS. RTS devices programmed to an RTS channel will only receive commands from the associated TaHoma Interface.
Interfaces must be placed within 25-35’ of the RTS devices they control.
•Internet connection required for setting up and to control RTS products
•Must allow permission for camera, local network, location and cellular data
•Network Requirement: 2.4 GHz Wi-Fi connection (ONLY) OR Ethernet
connection using the Tahoma® Ethernet Adaptor (preferred)
The TaHoma® app is compatible with the following operating systems and software versions:
IOS 11.0+
Android 7.0+
CONNECTIONS & INDICATORS
Configuration Button
Press to enter Wi-Fi Mode
for setup
Micro USB Port
Connect power or
Ethernet Adaptor
LED BEHAVIOR:
BLUE
DIRECTLY CONNECTED
WI-FI MODE
RED
POWERED,
NOT CONNECTED
TO CLOUD SERVER
ORANGE
STARTING UP
GREEN
CONNECTED TO NETWORK
SYSTEM CONFIGURATION
REAR FRONT
TaHoma® Ethernet Adaptor
#1870470 (Sold Separately)
Connect for a wired local area
network connection
Micro USB
Connect to TaHoma Interface for
power and ethernet
Ethernet Port
Connect to network
router or switch
I. OVERVIEW
SMART PHONE or TABLET REQUIREMENTS
Micro USB Port
Connect power through
Ethernet Adaptor
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*Must use Power Supply included
with the TaHoma Interface.
PLACEMENT
II. INSTALLATION
POWER
SINGLE ROOM CONTROL WHOLE HOUSE CONTROL
Place the TaHoma using the following criteria when installing one or more Interfaces:
•Single Zone control (Room Control)
•Whole House Control (up to 10 TaHoma Interfaces)
•Stay within 25-35’ of the RTS motors for best performance
WI-FI CONFIGURATION WIRED CONFIGURATION
using an Ethernet cable
*Preferred method
Ethernet Adaptor
Yellow light indicates data transfer
Green light indicates Ethernet connection
TaHoma
USB Power Supply
Ethernet Cable
A
B
C
D
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1. Download and open the “TaHoma
North America” app on an Android or
IOS device
2. SELECT “Create an account”
3. SELECT “ Country & Language” then
SELECT “Start Activation”
4. SELECT “Activate TaHoma”
5. ENTER the TaHoma PIN code then
SELECT “OK”
ACCOUNT CREATION
III. SET UP
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The PIN code is 3 series of digits on the
TaHoma box and the packaging.
IMPORTANT: To scan the QR code of a
TaHoma, only scan the QR code on the
TaHoma base.

6. ENTER and confirm the user’s email address and
password for the account then SELECT “Continue”
7. ENTER all fields then SELECT “Save and Continue”
8. Review the information in the summary page and
read all documents:
Commercial Offer description and General
Conditions of Services
Somfy Privacy Policy
CHECK both Boxes to accept the terms and
conditions then SELECT “Confirm”
9. SELECT “Close the window”
•An email from ([e-mail]) will be sent
summarizing your TaHoma offer with a link to
your account
•Click on the link within 24hrs to finalize
Tahoma’s activation and customize your
interface
•If the link is not clicked within 24hrs, please call
Somfy Customer Service
•In some cases, the email may be found in
Spam/junk box
The Account has been created.
Close the window and check for an email.
Email Sample
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1. Connect the mobile device or tablet to the same
Wi-Fi network that TaHoma will be connecting to
2. Login to the Somfy TaHoma North American App
3. SELECT location or use automatic detection then
SELECT Validate
4. SELECT “Wi-Fi”
5. Check off all Wi-Fi Prerequisites to continue to
setup wizard
SELECT “Setup Wizard”
IMPORTANT: Ensure that your mobile device or
tablet is connected to the same Wi-Fi network
that TaHoma will be connecting to
6. ENTER the password for the Wi-Fi Network then
SELECT “Next”
7. SELECT “Join”
CONNECT via WI-FI
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NOTE: An internet connection is required. Tahoma does not support local
control to operate any RTS products without an internet connection
This setup will walkthrough connecting TaHoma using a 2.4 GHz Wi-Fi connection.
An Ethernet connection method provides more reliability and stability when comparing to a Wi-Fi connection.
All Wi-Fi connections are prone to radio interference from other radio frequencies in the air or items with metallic properties.

CHECK TAHOMA CONNECTION STATUS
The TaHoma icon at the top right corner of the TaHoma
menu page will indicate connection status:
GREEN –Connected to the network
RED –Disconnected from the network
8. PRESS and HOLD the configuration button on the
back of the Interface for 3 secs, the LED indicator
turns BLUE then SELECT “Next”
9. SELECT “Scan”, then remove the base of your
Interface and Scan the QR code
Wi-Fi is now connected.
To change the Wi-Fi network, Refer to Change Wi-Fi Network in the Appendix C.
CHECK WI-FI STRENGTH
From the TaHoma main page, SELECT the
Menu button on the bottom right corner
then SELECT “My Setup”
10. SELECT “Join” –
Allow TaHoma to connect to devices on your
local network.
LED indicator will change from RED to GREEN.
11. After the “Congratulations, your Wi-Fi is now
configured…” note appears, SELECT “Finish”
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NOTE: An internet connection is required. Tahoma does not support local
control to operate any RTS products without an internet connection
This setup will walkthrough connecting TaHoma using the TaHoma® Ethernet Adaptor.
An Ethernet connection method provides more reliability and stability when comparing to a Wi-Fi connection.
All Wi-Fi connection are prone to radio interference from other radio frequencies in the air or items with metallic properties.
1. Login to the Somfy TaHoma North
American App
2. SELECT location or use automatic
detection then SELECT Validate
3. SELECT “Ethernet Cable”
4. Plug in the network cable to the
TaHoma Ethernet Adaptor:
#1870470 (sold separately)
NOTE: This may take several minutes.
LED indicator will change from RED to
GREEN stating that it is now connected.
LED will then change to RED then to
ORANGE during the update process. Once
complete LED will change to GREEN.
The Ethernet connection is now connected.
To change to Wi-Fi connection, Refer to Change Wi-Fi section.
To add a motor, go to the next section.
CONNECT via ETHERNET
5. SELECT “Type of setup” –
a) One Gateway setup (single
room control using one
TaHoma)
b) Multi-Gateway setup
(whole house control using
multiple TaHomas)
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My Setup is used to configure the TaHoma Interface.
MOVEMENTS
My Product is used to add, delete, edit RTS products and other devices.
1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “My Products”
•Add RTS product (+ icon)
•“Favorite” an RTS product (star icon)
•Edit a product (pencil icon)
oDevice name
oAdd a device to this group
oRemove a device from this group
oTest the device (see note below)
•Delete a product (trash bin icon)
1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “My Setup”
•View TaHoma PIN and Version
•Name the Interface -Change the name of
the TaHoma Interface
•LED Brightness -Change the LED
brightness (0%-100%)
•Connection –shows connection type
(Ethernet or Wi-Fi) and SSID of the
network connected for Wi-Fi
•Signal strength –Strength of the
connected Wi-Fi Network
•Add Gateway (Add up to a maximum of 10
TaHoma Interface)
MY PRODUCT
IV. SETTINGS
MY SETUP
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NOTE: If the test button is pressed and the motor is at the upper limit, the shade will move down after 5 seconds to the lower limit.
If the test button is pressed and the motor is at the lower limit, the shade will move up for 5 seconds then back down to the lower limit.

MOVEMENTS
Activity History is used to view all commands sent from Android or
IOS devices and any schedules that has launched.
1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “Activity History”
•History of all commands
•History of all scheduled commands
1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “Advanced settings”
•Set location –use GPS location to set Sunrise
and Sunset time
•Time zone –Set time zone from a list or
automatically
•Automatic Gateway updates –Turn on to
auto update (Turned OFF by default)
•Push Notification –Turn on to get
information about the status of your TaHoma
or RTS products (Turned OFF by default)
•View TaHoma App version
ACTIVITY HISTORY
Advanced Settings is used to view all commands sent from Android or
IOS devices and any schedules that has launched.
ADVANCED SETTINGS
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THIRD-PARTY INTEGRATION
TaHoma is compatible with various third-party systems. Select a system to enable:
1. From the TaHoma main page, SELECT the
Menu button on the bottom right corner
2. SELECT “Third-Party Integration”
•Amazon Alexa –Control devices with
Alexa
•Google Home –Control devices with
Google Assistant
•IFTTT –use If This Then That to create
unique connection with your devices
•Philips Hue –Add a Hue Bridge to
control lights
•SmartThings –Control devices with
SmartThings
•Control4 –Connect to a Control4
system to TaHoma
•Crestron -Connect to a Crestron
system to TaHoma
•ELAN -Connect to an ELAN system to
TaHoma
•SAVANT -Connect to a SAVANT
system to TaHoma
•URC -Connect to a URC system to
TaHoma
•RTI -Connect to an RTI system to
TaHoma
•Brilliant -Connect to a Brilliant system
to TaHoma
3. Follow the prompts and refer to the
integration guides at
https://www.somfypro.com/tahoma-
documentation
An Integration Report is generated in the TaHoma App which will include the TaHoma Interface PIN and
IP address. Third-Party Integration must first be enabled in the TaHoma App.
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1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner then SELECT
“My Products”
ADD AN RTS PRODUCT
V. COMMISSIONING
2. SELECT “+” icon
3. SELECT “RTS”
NOTE: Zigbee is not available at this time.
4. SELECT the RTS equipment (product) from the list:
Select the proper product to be programmed
Indoor Roller Blinds → Select “Interior Shades”
5. Name the product then SELECT “Next”
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6. Select the channel on the RTS control point to add
to a TaHoma channel then SELECT “Next”
Note: RTS product must be paired to an RTS control
point (remote) before completing this step.
7. PRESS and HOLD the programming button on the
back of the RTS remote until the motor jogs or
LED light kit slow blinks
NOTE: MakesurebothTaHoma and RTS remoteis
in range of the motor. If the product did not respond,
try again by moving closer to the RTS product.
8. SELECT “Next” –Select “Next” ONLY AFTER the
RTS product has responded (motor jog or LED light
kit slow blinks)
To favorite the RTS product, select the star icon.
To edit the product, select the pencil icon.
To delete the product, select the trash icon and type in all CAPS “DELETE”.
An RTS product have been added.
IMPORTANT: When adding an RTS product to a multi-gateway system,
scan the TaHoma QR code closest to that RTS product.
9. Test to ensure product is operational
SELECT a command: Open or close
10. SELECT “Yes”
11. SELECT “Finish” to complete the setup
OR
SELECT “Add more devices” to add another
product to create a group channel
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1. SELECT the “Scene” icon from the bottom menu
2. SELECT the “+” icon
3. SELECT the large “+” icon then SELECT an icon to
represent the scene then NAME the scene
Example: Good Morning
4. SELECT “Next”
The Scene has been created.
ADD A SCENE
TaHoma can support a maximum of 40 scenes with schedules per install.
Set Scenes as a favorite, select the Star icon.
To edit the Scene, select the Pencil icon.
To delete the Scene, select the trash bin icon.
To create a schedule for this scene, go to the next section.
5. SELECT the RTS product to be added to the scene
Example: Office Shade
6. SELECT a command for the RTS product then
SELECT the “X”
Example: Open
7. SELECT “Next”
8. To test the scene, SELECT the Icon to activate
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1. SELECT the “Scene” icon from the bottom menu
2. SELECT the “Clock” icon next to the scene to be
scheduled
3. SELECT the “Enabled” button to enable the
schedule function
4. SELECT a condition:
a) “At” -set a start time.
Example: 08:00 AM
b) “At Sunrise” –use location to set sunrise
time. Use the slider to offset the sunrise
time by up to 1hr before or after
c) “At Sunset” –use location to set sunrise
time. Use the slider to offset the sunset
time by up to 1hr before or after
5. SELECT the days to be scheduled
6. SELECT “Save”
NOTE: Clock icon will be orange when activated and
grey when deactivated
The Schedule has been created.
To edit the schedule, select the “Clock” icon.
To Disable the Schedule, select the “Clock” icon then de-select the enable button.
ADD A SCHEDULE TO A SCENE
TaHoma can support a maximum of 40 scenes with schedules per install.
NOTE: Scheduled scenes will continue to operate at the scheduled time even after internet connection has been lost.
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Create rooms to organize RTS products. A maximum of 50 rooms can be created.
1. SELECT the “Home” icon from the bottom menu
2. SELECT the “Gear” icon
3. SELECT “Create room”
4. NAME the room
5. SELECT the RTS product to be added
6. SELECT “Save”
The Room has been created.
To edit the Room or delete the Room, select the “Gear” icon then “Edit room”.
Note: “All House” room cannot be deleted.
CREATE A ROOM
SET PHOTO TO A ROOM
Add a photo to easily distinguish the room.
1) SELECT the room to add an image to
2) SELECT the “Gear” icon
3) SELECT “Set new photo”
4) Take a picture using the mobile device
or tablet device or select an image
from your gallery
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1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “My Setup”
3. SELECT “Add Gateway”
The additional gateway has been added.
IMPORTANT: When adding an RTS product to a multi-gateway system,
scan the TaHoma closest to that RTS product.
ADD ADDITIONAL GATEWAYS
Add additional gateways for whole home control or single room control.
4. SELECT one of the two options:
a) No, My Gateway is disconnected (Example)
b) Yes, My Gateway is connected
5. SELECT one of the two options:
a) Ethernet Cable
*requires TaHoma® Ethernet Adaptor (#1870470)
b) Wi-Fi Configuration
6. Go to Section “CONNECT via WI-FI” STEP 4 to
continue with the setup
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APPENDIX
[APPENDIX B] SHARE TAHOMA
To Share TaHoma with a family member, the same login credentials used to create the account must be used to login
with another device.
1. From the TaHoma main page, SELECT the Menu
button on the bottom right corner
2. SELECT “Logout”
3. SELECT “the eye” icon next to password section
to view the password
OR
SELECT “Forgot password” to reset
NOTE: An email will be sent to the registered
email address with a link to change the password.
[APPENDIX C] FORGOT PASSWORD
[APPENDIX A] AVAILABLE COMMANDS & ACTIONS
TAHOMA RTS PRODUCT
Open/Raise/Extend Moves blind to the fully open position
Close/Lower/Retract Moves blind to the fully closed position
On/Off Turns RTS lighting receiver on or off
+/- Tilts RTS products with tilting capabilities. Dims LED lights for RTS lighting receivers.
[APPENDIX D] WI-FI STATUS
CHECK TAHOMA CONNECTION STATUS
The TaHoma icon at the top right corner of the TaHoma
menu page will indicate connection status:
GREEN –Connected to the network
RED –Disconnected from the network
CHECK WI-FI STRENGTH
From the TaHoma main page, SELECT the
Menu button on the bottom right corner
then SELECT “My Setup”
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1. From the TaHoma main page,
SELECT the Menu button on the
bottom right corner then SELECT
“My Setup”
2. SELECT the pencil icon next to
“Connection”
3. Check off all Wi-Fi Prerequisites to
continue to setup wizard - SELECT
“Setup Wizard”
IMPORTANT: Ensure that your mobile
device or tablet is connected to the same
Wi-Fi network that TaHoma will be
connecting to.
7. SELECT “Join”
NOTE: Allow TaHoma to connect to devices
on your local network; LED indicator will
change from RED to GREEN.
8. Once successful the screen will read
“Congratulations”
SELECT “Finish”
To switch from a Wi-Fi connection to a
wired connection using an Ethernet cable,
plug the Ethernet Adaptor to the TaHoma
and connect an Ethernet cable to the
adaptor. Connection will establish and
TaHoma LED will turn GREEN.
Wi-Fi network is
changed and connected.
[APPENDIX E] CHANGE WI-FI NETWORK
4. ENTER the password for the Wi-Fi
Network then SELECT “Next” then
SELECT “Join”
5. PRESS and HOLD the configuration
button on the back of the Interface
for 3 secs, until the LED indicator
turns BLUE then SELET “Next”
6. SELECT “Scan” -Remove the base
of your Interface and Scan the QR
code
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Follow the steps below, when changing to a different Wi-Fi network, to update the
Wi-Fi password for the network, or to switch from an Ethernet connection (wired).