Speakerbus AYRE User manual

AYRE
Guide Reference: UG924/R2
User Guide
speakerbus.com
Revision 2
Published Date: 15 December 2021

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Printed in the UK 2021.
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Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s)
describes herein.
Revision History
Revision 1 Sept 2021

3
AYRE (iD924) User Guide
Contents
Introduction......................................................................................................................... 7
Features.................................................................................................................................................................8
About this guide ..................................................................................................................................................8
Further help..........................................................................................................................................................9
Version...................................................................................................................................................................9
Compatibility........................................................................................................................................................9
Getting Started.................................................................................................................. 11
What’s in the box................................................................................................................................................11
Speakerbus accessories....................................................................................................................................11
Attaching the optional gooseneck microphone.........................................................................................11
Stand adjustment .............................................................................................................................................. 12
Connecting an Ethernet cable and optional handset/headset............................................................... 13
Sign in.................................................................................................................................................................. 13
Sign invalid / denied ......................................................................................................................................... 14
Sign out............................................................................................................................................................... 14
AYRE Elements.................................................................................................................. 17
Front view........................................................................................................................................................... 17
Rear view ............................................................................................................................................................18
Notification Toolbar..........................................................................................................................................19
Call Activity Status ........................................................................................................................................................ 20
Recording Configuration Status................................................................................................................................ 20
Health Status ..................................................................................................................................................................21
Logon health status and device information.....................................................................................................21
User Menu...................................................................................................................................................................... 22
Program .................................................................................................................................................................... 22
Preferences .............................................................................................................................................................. 23
Alert Override ................................................................................................................................................................ 24
Call Forwarding............................................................................................................................................................. 24
Do Not Disturb.............................................................................................................................................................. 25
Voicemail........................................................................................................................................................................ 25
Intercom Dashboard.................................................................................................................................................... 26
Intercom call status.................................................................................................................................................27
Intercom privacy......................................................................................................................................................27
Microphone mute....................................................................................................................................................27
Speaker mute........................................................................................................................................................... 28
Speaker volume slider............................................................................................................................................ 28
Answerback.............................................................................................................................................................. 28
On hold..................................................................................................................................................................... 29
Clear .......................................................................................................................................................................... 29

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AYRE (iD924) User Guide
Answer ...................................................................................................................................................................... 29
Intercom dial pad.................................................................................................................................................... 30
Intercom search...................................................................................................................................................... 30
Conferencing Dashboard ............................................................................................................................................31
Call Log Dashboard ..................................................................................................................................................... 32
Edit personal directory .......................................................................................................................................... 34
Tile Pages ....................................................................................................................................................................... 34
Volume Control Dashboard ....................................................................................................................................... 36
Set individual speakers/handsets......................................................................................................................... 36
Solo speaker mode..................................................................................................................................................37
Mute all speakers .....................................................................................................................................................37
Mute master speaker...............................................................................................................................................37
System Menu................................................................................................................................................................. 38
Reset.......................................................................................................................................................................... 39
Device info ............................................................................................................................................................... 39
About......................................................................................................................................................................... 39
Speaker and handset call state indicators .................................................................................................. 40
VAD Indicators............................................................................................................................................................... 40
LED Speaker Channel ...................................................................................................................................................41
LED indicator schemes...........................................................................................................................................41
Tile display area.................................................................................................................................................42
Tile types ........................................................................................................................................................................ 42
Speed dial tile .......................................................................................................................................................... 43
PBX appearance tile ............................................................................................................................................... 43
Voice service appearance tile .............................................................................................................................. 43
Virtual private wire tile ........................................................................................................................................... 44
Call activity tile ........................................................................................................................................................ 44
Intercom appearance tile...................................................................................................................................... 44
Speaker channel tile............................................................................................................................................... 44
Handset tile .............................................................................................................................................................. 45
Tile call state line icons................................................................................................................................... 46
Contextual softkeys and contextual keys....................................................................................................47
Call Handling.................................................................................................................... 49
Making a call using the dial pad.................................................................................................................... 49
Making a call using a speed dial.....................................................................................................................50
Making a call using the directory dashboard ..............................................................................................50
Making a call using the call log dashboard .................................................................................................52
Making a call using private wires ..................................................................................................................52
Making an automatic ringdown (ARD) call ............................................................................................................. 53
Making a manual ringdown (MRD) call.................................................................................................................... 53
Signalling on a manual ringdown (MRD)................................................................................................................. 53
Making a call whilst on an existing call .......................................................................................................53
Making a call using redial ...............................................................................................................................54
Making a call private ........................................................................................................................................54

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AYRE (iD924) User Guide
Handsfree ..........................................................................................................................................................55
Barging in ...........................................................................................................................................................55
Answering calls..................................................................................................................................................56
Answering multiple calls..................................................................................................................................56
Placing a call on hold.......................................................................................................................................57
Removing a call on hold..................................................................................................................................57
Transferring a call..............................................................................................................................................57
Cancel call transfer...........................................................................................................................................59
Immediate transfer speed dial........................................................................................................................59
Moving a call between handsets ...................................................................................................................59
Moving a call to a speaker channel.............................................................................................................. 60
Clearing a call ................................................................................................................................................... 60
Conferencing ....................................................................................................................61
Standard conference........................................................................................................................................ 61
Creating an AYRE (local) conference ........................................................................................................................61
Removing conference participant(s)........................................................................................................................ 63
Ending an AYRE (local) conference .......................................................................................................................... 63
Fast conference................................................................................................................................................ 64
Bulk Add ......................................................................................................................................................................... 66
Speaker Channels.............................................................................................................67
Assigning an appearance to a non-paging speaker channel ..................................................................67
Assigning an appearance to a paging speaker channel........................................................................... 68
Moving an appearance on a speaker channel to a handset................................................................... 68
Talking on a speaker channel........................................................................................................................ 69
Push to talk .................................................................................................................................................................... 69
Touch to latch ............................................................................................................................................................... 69
Clearing an ARD on a speaker channel....................................................................................................... 69
Intercom............................................................................................................................. 71
Intercom and group calls................................................................................................................................ 71
Intercom..........................................................................................................................................................................71
Group calls......................................................................................................................................................................72
Making an intercom call..................................................................................................................................72
Answering an intercom call............................................................................................................................73
Answer an intercom call when the intercom dashboard is not displayed........................................................73
Answer an intercom call when the intercom dashboard is displayed ...............................................................74
Clearing an intercom call................................................................................................................................74
Making a group call ..........................................................................................................................................74
Talking on a mixing group call .......................................................................................................................75
Talking on an answerback group call ...........................................................................................................76

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AYRE (iD924) User Guide
Programming .................................................................................................................... 77
Wipe speaker...................................................................................................................................................... 77
Editing alert profiles..........................................................................................................................................78
Edit alert profiles properties....................................................................................................................................... 79
Editing line tile .................................................................................................................................................. 80
Edit line properties ........................................................................................................................................................81
Appendix A - Specifications ...........................................................................................83
Touchscreen Display ........................................................................................................................................83
Speaker Channels .............................................................................................................................................83
Call Types............................................................................................................................................................83
Recording ...........................................................................................................................................................83
VoIP Media..........................................................................................................................................................83
System Management....................................................................................................................................... 84
Interfaces ........................................................................................................................................................... 84
Input / Output Devices ................................................................................................................................... 84
Voice Characteristics....................................................................................................................................... 84
Housing...............................................................................................................................................................85
Dimensions / Weight........................................................................................................................................85
Base unit only................................................................................................................................................................ 85
Base unit with external speakers............................................................................................................................... 86
Stand angle dimensions.............................................................................................................................................. 87
Power Requirements........................................................................................................................................87
Environmental ...................................................................................................................................................87
Declaration of Conformity..............................................................................................................................87

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AYRE (iD924) User Guide
Introduction
Introduction
AYRE is a multi-colour touchscreen telephony device that combines up to 600 line tiles and
twenty-four simultaneous audio channels with on screen gesture control, the assuring touch of
physical keys, contextual softkeys and line and activity indicators to deliver a wealth of calling
features in a minimal footprint desktop unit.
With up to 100 fully customizable tile pages, enhanced directory search and simple page
navigation, AYRE puts you in complete control of how you communicate.
AYRE runs on iCS, Speakerbus’ secure, scalable, high-availability collaboration software platform,
which can be deployed in the cloud or on-premise and integrates seamlessly with leading
unified communications platforms as well as with leading voice recording solutions ensuring
all conversations can be captured, archived and audited in accordance with regulatory and
compliance requirements.
AYRE provides access to all the Speakerbus voice services you’re permissioned to use including
telephony, intercom, ARD, MRD and Hoot lines and includes features for barge-in, conference,
transfer and simple drag & drop speaker channel management.
Produced in a contemporary hybrid design with physical keys and LED indicators complimenting
the touchscreen interface, AYRE oers choice on how you interact with your unit.
Optional external speakers can be added to expand the sound stage.
On the rear of the device there are dual GigE ethernet ports for network connectivity along with
interfaces to add two handsets, a headset and gooseneck microphone.

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AYRE (iD924) User Guide Introduction
Features
Colour Touchscreen
1280 x 800 landscape mode touchscreen display.
Speaker Channels
Up to twenty-four speaker channels for simultaneous private wires/telephony/intercom/group
call loudspeaking audio.
Pages
Up to 100 full colour tile pages (maximum of 600 tiles).
Physical Keys
●Twenty speaker channel push to talk keys (blue).
●Eight contextual keys (grey).
●Page back and page forward keys (black).
Volume Control Dashboard
Individually configurable volume controls for each speaker channel plus master volume control.
User Configurable Alerting
Configurable user alerting for each line tile.
Voice Recording
Voice recording of all active audio streams with Call Data Records (CDR) events and support for a
secondary recorder.
Call Log
View placed, received and/or missed calls.
External Handsets / Headset support
Support for two optional Speakerbus handsets and a third-party headset.
Optional Speakerbus Gooseneck Microphone with LED
An optional Speakerbus gooseneck microphone available with halo LED indicator which is lit in
blue when talking on a voice service.
Power Options
AYRE is powered by a Speakerbus mains power adapter.
About this guide
This guide explains how to use AYRE’s touchscreen interface for private wires (ARD / MRD / Hoot),
intercom (point to point / group calls), telephony (placing and answering calls / call forwarding /
conferencing) and assigning these to speaker channels / handsets / headsets.

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AYRE (iD924) User Guide
Introduction
Further help
In all instances, first seek help from your System Administrator. If necessary, your System
Administrator can email the Speakerbus Global Helpdesk at customer[email protected]
Version
This document is written for AYRE version 1.000.7.0
For more information on the version, see Device info. on page 39.
Compatibility
AYRE version 1.2.0.0 is compatible with iManager Centralised Management System (iCMS) version
3.950.2.0 or higher.

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AYRE (iD924) User Guide Introduction

11
AYRE (iD924) User Guide
Getting Started
Getting Started
What’s in the box
●AYRE (iD924)
●Safety Instructions
●QR Card - links to user documentation
●Microfibre screen cleaner cloth
Speakerbus accessories
●Gooseneck Microphone 550mm Long Close Talking (Sales Code: 52-09-034)
●Noise Cancelling Handset (Sales Code: SE HSETD-C)
●RJ9 to RJ12 Headset adapter (Sales Code: 10-04-087)
●Mains power adapter (Sales Code: iD 924 PSU)
Attaching the optional gooseneck microphone
To attach the optional Speakerbus gooseneck microphone:
1. Open the stand to 90 degrees using the push to release button on the rear, see Stand
adjustment on page 12.
2. Slide the base mounting bracket of the gooseneck into the Housing.
3. Secure with the gooseneck fixings.
4. Plug the gooseneck’s phono lead into the gooseneck interface (phono).
Gooseneck
Microphone
Interface
(phono)
Gooseneck
Fixings

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AYRE (iD924) User Guide Getting Started
Stand adjustment
AYRE’s adjustable stand can be set to one of four positions using the stand release mechanism
(push to release) button on the rear.
Stand Release
Mechanism
(push to release)
The four positions are shown in the illustrations below.
49°
57°
65°
73°

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AYRE (iD924) User Guide
Getting Started
Connecting an Ethernet cable and optional handset/headset
AYRE is connected using one or both of the network interfaces (RJ45).
Up to two optional Speakerbus handsets and a third party headset can be connected to AYRE. For
handset/headset configuration, see Preferences on page 23.
Network Interface
1 & 2 PoE
(RJ45)
12v External
Power Connector
Handset 2
(RJ12)
Handset 1
(RJ12)
Headset
(RJ9 4P4C)
Sign in
AYRE is managed by a Speakerbus iManager Centralised Management System (iCMS) which is
indicated by an on screen iCMS Status indicator . If either or are displayed, see Status
indicators on page 19.

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AYRE (iD924) User Guide Getting Started
There are two ways to sign into AYRE depending on the configuration set by your organisation:
• Using Speakerbus credentials
• Using your organisation’s Active Directory credentials
To sign into AYRE:
1. When using Active Directory, touch to select the network domain associated with your
account. You only need to do this when you first sign in as the device will remember your choice
for future logins.
This step is only available for Active Directory sign in.
2. Enter user name and password into User ID and Password.
3. Ensure the correct CloudBase is selected.
4. Lastly, touch SIGN IN.
Sign in invalid / denied
Check your User ID is correctly entered and re-enter the Password by touching the white text
entry field below Password, see Signing in on page 13. To signin touch either of the SIGN IN
softkeys .
If login is denied to the CloudBase collection check that you have selected the CloudBase
Collection that you have permission to use.
●If sign in is denied then please contact your System Administrator.
●If you do not know your User ID and/or Password contact your System Administrator.
●If you continue to have sign in denied to the CloudBase collection contact your System
Administrator as you may not have permission to use AYRE.
Sign out
To sign out of AYRE:

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AYRE (iD924) User Guide
Getting Started
1. Touch the User Information softkey located at the top left of the touchscreen.
This displays several menu options including Sign Out highlighted below.
2. Touch Sign Out.
This will display a ‘CONFIRM’ log out dialog.
3. Touch YES to confirm signing out.

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AYRE (iD924) User Guide Getting Started

17
AYRE (iD924) User Guide
AYRE Elements
AYRE Elements
Front view
Left Speaker
Internal
Microphone
with LED
10 x Left
Blue Physical
Tile Keys
Right Speaker
10 x Right
Blue Physical
Tile Keys
8 x Contextual Keys 8 x Contextual SoftkeysPage Back Key Page Forward Key
10 x Left
Tile Activity Indicators
Tile Display
Area
Notification
Toolbar
10 x Right
Tile Activity Indicators
AYRE Front View:
●Twenty Blue Physical Tile Keys
●Twenty Tile Activity Indicators
●Two Speakers
●Internal Microphone
●Notification Toolbar (see page 19) includes:
●User Menu
●Time/date
●Call log
●Missed calls
●Alert override
●Call forwarding
●Do not disturb
●Voicemail
●Recording configuration status
●Intercom dashboard
●Conference dashboard

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AYRE (iD924) User Guide AYRE Elements
●Tile page select
●Speaker page select
●Volume select
●System Menu
●Tile Display Area, see page 42.
●Eight Contextual Softkeys, see page 47.
●Eight Grey Contextual Keys, see page 47.
●Page Back and Page Forward Keys
Rear view
Network Interface
1 & 2 (RJ45)
Right External
Speaker
Connection
6 PIN Serial Port
(diagnostics)
USB 1 & 2
(for administrative
use)
Gooseneck
Microphone
Interface (phono)
Left External
Speaker
Connection
Stand Release Mechanism
(push to release)
12v External
Power Connector
Gooseneck Microphone
Mounting Position
Handset 2
(RJ12)
Handset 1
(RJ12)
Headset
(RJ9 4P4C)
AYRE Rear View:
●Gooseneck Microphone Interface (phono)
●Two Handset Interfaces (RJ12)
●One Headset Interface (RJ9 4P4C)
●Two Network Interfaces (RJ45)
●Two External Speaker Connections
●Two USB 2.0 Interfaces (Administrative Use)
●6 PIN Serial Port (Diagnostics)
●12v External Power Connector
●Stand Release Mechanism (push to release), see Stand adjustment on page 12.

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AYRE (iD924) User Guide
AYRE Elements
Notification Toolbar
The notification toolbar displays the current status of AYRE including:
Call Activity Status, see page 20.
Recording Configuration Status, see page 20.
Health Status, see page 21.
The notification toolbar also provides access to:
User Menu, see page 22.
Alert Override, see page 24.
Call Forwarding, see page 24.
Do Not Disturb, see page 25.
Voicemail, see page 25.
Intercom Dashboard, see page 26.
Conferencing Dashboard, see page 31.
Call Log Dashboard, see page 32.
Tile Pages, see page 32.
Volume Control Dashboard, see page 36.
System Menu, see page 38.

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AYRE (iD924) User Guide AYRE Elements
Call Activity Status
Call Activity displays:
●Date and Time
●Ringing Calls
●On hold Calls
●Busy Elsewhere Calls
●Handset 1 and Handset 2 Status
Recording Configuration Status
State State Explanation
Fully
Recorded
Indicates all audio sources are configured for recording.
Partially
Recorded
Indicates some audio sources are configured for recording.
Error Indicates an “Always Record” audio source is not recorded.
Not
Recorded
Indicates no audio is recorded.
To view details of AYRE’s recording configuration status:
1. Touch the Recording Configuration Status softkey, as highlighted above.