Speakerbus ZERO8 User manual

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User Guide
ZERO8
Revision 7
2.800.3.0
Published Date: 15 December 2023
Doc Reference: UG708/R7
speakerbus.com

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All rights reserved © Copyright 2023, Speakerbus Technology
Printed in the UK 2023.
Speakerbus Technology Limited reserves the right to make changes to the information in this document at any time without
notice. Information published in this document is believed to be reliable. However, Speakerbus Technology Limited assumes
no liabilities for inaccuracies or omissions in this document, or liability arising from the use of such information.
Speakerbus Technology Limited assumes no liability for the infringement of patents or other intellectual property rights
owned by third parties which may result from the application of this information.
No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical, for any
purposes, without the written permission of Speakerbus Technology Limited.
Trademarks
Speakerbus Technology company logo is a registered trademark of Speakerbus Technology Limited. Speakerbus is a
trademark of Speakerbus Technology Limited.
Statement of Conditions
Speakerbus reserves the right to make changes to the products described in this document without notice.
Speakerbus Technology Limited does not assume any liability that may occur due to the use or application of the product(s)
describes herein.
Previous Revisions
Revision 1 October 2016
Revision 2 August 2017
Revision 3 14 June 2018
Revision 4 21 January 2020
Revision 5 11 February 2020
Revision 6 6 October 2022

Contents
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ZERO8 User Guide
Contents
Introduction......................................................................................................................... 7
Features................................................................................................................................................................. 7
About this Guide .................................................................................................................................................8
Further Help .........................................................................................................................................................8
Software Version .................................................................................................................................................8
Compatibility........................................................................................................................................................8
Instruction Symbols............................................................................................................................................8
Getting Started....................................................................................................................9
What’s in the Box ................................................................................................................................................9
Optional Speakerbus Accessories ...................................................................................................................9
Gooseneck Microphone....................................................................................................................................9
Attaching the Microphone to the Microphone Socket ...........................................................................................9
Removing the Microphone from the Microphone Socket .....................................................................................9
Stand Instructions .............................................................................................................................................10
Extending Legs...............................................................................................................................................................10
Collapsing Legs.............................................................................................................................................................. 11
Logging On ........................................................................................................................................................ 12
Logon Denied .................................................................................................................................................... 13
Seating Assistant................................................................................................................................................ 14
After You have Logged On.............................................................................................................................. 14
Adjust the Volume ............................................................................................................................................ 14
Home Page......................................................................................................................................................... 15
Setting the Home Page ................................................................................................................................................15
Returning to the Home Page......................................................................................................................................15
ZERO8 Elements .............................................................................................................. 17
Front View .......................................................................................................................................................... 17
Rear View............................................................................................................................................................ 17
Key Actions.........................................................................................................................................................18
LEDs and Icons................................................................................................................................................. 20
Microphone and Audio Level LEDs........................................................................................................................... 20
Status Bar ....................................................................................................................................................................... 20
Status Icons ................................................................................................................................................................... 20
Live Update Icons......................................................................................................................................................... 22
Intercom Icons.............................................................................................................................................................. 22
Call Register Icons........................................................................................................................................................ 23
Voice Service/Private Wire Icons............................................................................................................................... 23
Call State Icons with Privacy ...................................................................................................................................... 25
Voice Service Icons ...................................................................................................................................................... 26

ZERO8 User Guide Contents
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ZERO8 Pages .....................................................................................................................................................27
Speed Dials .....................................................................................................................................................................27
Speaker Keys.................................................................................................................................................................. 28
Intercom Screen........................................................................................................................................................... 28
Menu System .....................................................................................................................................................28
Menu Shortcut Keys .........................................................................................................................................29
Main Menu ......................................................................................................................... 31
Directories .......................................................................................................................................................... 31
Directory Search........................................................................................................................................................... 32
Displaying a User’s/Groups Dial Number................................................................................................................ 32
Adding Contacts to Personal Directory................................................................................................................... 32
Removing Contacts from Personal Directory........................................................................................................ 33
Setting the Favourite Directory ......................................................................................................................33
Deleting the Favourite Directory ...................................................................................................................33
Call Register (Call logs)....................................................................................................................................33
Checking Missed Calls................................................................................................................................................. 34
Device Information...........................................................................................................................................34
Call Information............................................................................................................................................................ 35
Mute Speakers (Mute all) .................................................................................................................................36
Program Menu..................................................................................................................37
Speed Dials.........................................................................................................................................................37
Adding Speed Dials .......................................................................................................................................................37
Deleting Speed Dials.................................................................................................................................................... 38
Moving Speed Dials...................................................................................................................................................... 38
Alerts - Ring on Busy (MRD) ...........................................................................................................................39
Speaker Keys ......................................................................................................................................................39
Adding Voice Services to Speaker Channels .......................................................................................................... 39
Deleting Voice Services from Speaker Channels................................................................................................... 39
Moving Speaker Channels ..........................................................................................................................................40
Editing Speaker Channels............................................................................................................................................41
Settings Menu ...................................................................................................................43
Call Settings .......................................................................................................................................................43
Speaker Settings............................................................................................................................................... 44
User Settings ..................................................................................................................................................... 46
Logout............................................................................................................................................................................. 46
User Preferences .......................................................................................................................................................... 47
Resynchronising the ZERO8 Deskstation................................................................................................................ 48
Call Forward...................................................................................................................................................... 49
Basic Call Handling .......................................................................................................... 51
Receiving a Call ................................................................................................................................................. 51

ZERO8 User GuideContents
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End Call............................................................................................................................................................... 51
Intercom Call..................................................................................................................................................................51
ARD Voice Service .........................................................................................................................................................51
Redial Last Call .................................................................................................................................................. 51
Mute Microphone During Call .......................................................................................................................52
Privacy Mode .....................................................................................................................................................52
Activate Privacy Mode ................................................................................................................................................. 52
Accept Call in Privacy Mode ...................................................................................................................................... 53
Calling an Intercom that has Privacy Mode turned on ........................................................................................ 53
Telephony ..........................................................................................................................55
Making iCS Telephone Calls ...........................................................................................................................55
Hanging Up ........................................................................................................................................................55
Place a Call on Hold.........................................................................................................................................55
Redial Last Number ..........................................................................................................................................55
Moving a Call From Handset to Microphone..............................................................................................55
Point to Point Calls ..........................................................................................................57
Making a Point to Point Call ...........................................................................................................................57
Making a Point to Point Call using the Key Pad......................................................................................................57
Making a Point to Point Call using Directories........................................................................................................57
Making a point to Point Call using Speed Dials ......................................................................................................57
Making a Point to Point Call using the Call Register..............................................................................................57
User Busy............................................................................................................................................................58
Muting Microphone During Point to Point Call..........................................................................................58
Receiving a Call when Intercom Automatic Call-back is enabled.........................................................58
Receiving a Call when Call Forward is enabled..........................................................................................58
Group Calls........................................................................................................................59
Making Group Calls Using Key Pad.............................................................................................................. 60
Making Group Calls Using Directories ........................................................................................................ 60
Making Group Calls Using Speed Dials ....................................................................................................... 60
Once connected.............................................................................................................................................. 60
For Standard Group Calls............................................................................................................................................60
For Mixing Group Calls................................................................................................................................................ 60
For Answerback to Owner Group Calls................................................................................................................... 60
Responding to the Initiator of an ‘Answerback to Owner’ Group Call .................................................61
Talking on a Group Call ...................................................................................................................................61
End a Group Call............................................................................................................................................... 61
Rejoining a Group Call.....................................................................................................................................61
Muting Microphone During Group Call ....................................................................................................... 61
Voice Services ...................................................................................................................63

ZERO8 User Guide Contents
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Adding Voice Services to Speaker Channels...............................................................................................63
ARD Calls ............................................................................................................................................................63
Making an ARD Call...................................................................................................................................................... 63
Receiving and Accepting an ARD Call ..................................................................................................................... 64
Listening to Voice Services ............................................................................................................................ 64
Listening to Hoot Voice Services .............................................................................................................................. 64
Listening to MRD Voice Services............................................................................................................................... 64
Talking back to Hoot/MRD Voice Services ................................................................................................. 64
Ring on Busy (MRD)..........................................................................................................................................65
Signal an MRD Voice Service..........................................................................................................................65
Muting all Speaker Channels ..........................................................................................................................65
Muting & Unmuting Individual Speaker Channels .................................................................................... 66
Removing Voice Services from Speaker Channel..................................................................................... 66
Global Muting ....................................................................................................................................................67
Microphones, Handsets and Headsets....................................................................... 69
Microphones..................................................................................................................................................... 69
Handset.............................................................................................................................................................. 69
Handset Push to Talk ................................................................................................................................................... 69
Mute Handset................................................................................................................................................................ 69
Headset ...............................................................................................................................................................70
Technical Specifications ................................................................................................. 71
Cable Requirements......................................................................................................................................... 71
System Management........................................................................................................................................ 71
Recommended Input Devices ....................................................................................................................... 71
Dimensions......................................................................................................................................................... 71
Power Requirements........................................................................................................................................ 71
Environmental Performance .......................................................................................................................... 71
Operational Environment ...........................................................................................................................................71
Storage Environment ................................................................................................................................................... 71
Safety and Compliance...................................................................................................73
Deskstation.........................................................................................................................................................73
CE Mark...............................................................................................................................................................73
Class I Pluggable Equipment Type A ............................................................................................................73
Declaration of Conformity..............................................................................................................................73
FCC Statement ..................................................................................................................................................73
Warnings .............................................................................................................................................................73

ZERO8 User GuideIntroduction
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Introduction
ZERO8 (SE 708) is a versatile multi-channel speaker unit coupled with intercom and telephone
capabilities housed in a single compact device.
Aimed at traders who require access to trader voice type services but who don’t always need
the capabilities of a full size traditional dealerboard, ZERO8 allows traders to communicate with
counterparties over Private Wires (ARD and MRD), Intercom, Telephony and Hoot ‘n’ Holler type
services on a device similar in size to a conventional telephone handset.
ZERO 8 supports 8 individual channels of ‘always on’ audio ensuring crystal clear delivery of
morning briefings, TV audio, and breaking news announcements alongside collaborative group
calls, point to point intercom, private wires and dial tone functionality.
Features
Colour Touchscreen
240 x 320 portrait display.
Eight Simultaneous Voice Services
Up to eight simultaneous hoot, MRD and ARD calls using SbRTP/DMVS protocols user selectable
from the Voice Services directory and assignable to eight speaker keys.
Eight Configurable Speaker Keys
Eight speaker channels which can be assigned as push to talk, tap latch and latchable.
Speed Dial Pages
Up to four speed dial pages.
Physical Keys
• Numeric dialpad.
• Eight speaker channels / speed dial keys.
• Navigation pad.
• Eleven fixed function keys.
Individual and Master Volume Controls
Individually configurable volume controls for each speaker channel and for the master volume.
Speed Dial Keys / Speaker Keys
Configurable speed dial / speaker keys.
Voice Recording
Voice recording of all active audio streams with Call Data Records (CDR) events and support for a
secondary recorder.
Call Log
View placed, received and/or missed calls.

ZERO8 User Guide Introduction
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External Handset / Headset support
Support for an optional Speakerbus handset or a third-party headset.
Optional Speakerbus Gooseneck Microphone
An optional Speakerbus gooseneck microphone available.
Power
ZERO8 is powered by PoE (Power over Ethernet).
About this Guide
This guide is revision 6 and describes how to operate the ZERO8 Deskstation. To check the
software release of your system, contact your System Administrator. Before operating this
deskstation, please read these instructions carefully.
Further Help
In all instances, first seek help from your Speakerbus Administrator. If necessary, your System
Administrator can email the Speakerbus Global Helpdesk at customer[email protected].
Software Version
This document is written for ZERO8 version 2.800.3.0.
Compatibility
The ZERO8 Deskstation is compatible with:
• iCMS software version 4.200 and above
• iCS software version 3.300 and above
Instruction Symbols
The following symbols appear in this user guide:
OK Press the OK navigation key.
Press the back/cancel navigation key.
▲ Press the up navigation key.
▼ Press the down navigation key.
► Press the right navigation key.
◄Press the left navigation key.
Note/Tip

ZERO8 User GuideGetting Started
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Getting Started
What’s in the Box
• ZERO8 (SE 708)
• Safety Instructions
• Quick Start Guide
Optional Speakerbus Accessories
• Gooseneck Microphone 450mm x 8mm Close Talking (Sales Code: 52-09-003)
• Gooseneck Microphone 550mm x 8.5mm Close Talking (Sales Code: 52-09-021)
• Speakerbus Handset Dual Use (Sales Code: SE HSETD-C)
• Power over Ethernet (PoE) Injector (Sales Code: 14-00-098/iD POE)
• RJ45 to RJ45 3 Metre AT&T 26 AWG Cat5 Cable (Sales Code: 12-011-50)
• RJ11 to RJ22 Connector Adaptor Plastic (Sales Code: 10-04-087)
Gooseneck Microphone
Attaching the Microphone to the Microphone Socket
To attach the microphone to the microphone socket:
1. Align microphone pins with the microphone socket slots, and push the microphone gently
into the socket until it is attached.
2. Screw the microphone collar to the socket until it is fully attached.
Removing the Microphone from the Microphone Socket
To remove the microphone from the microphone socket:
1. Unscrew the microphone collar from the microphone socket.
2. Gently remove the microphone from the microphone socket.

ZERO8 User Guide Getting Started
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Stand Instructions
Extending Legs
Un-fold legs to desired position. Ensure both legs are adjusted to the same height.
Please follow this step if you require the unit to be positioned behind a keyboard. Un-click leg
lifters behind leg, and un-fold them until they click in latch. Ensure both leg lifters are adjusted to
the same height.

ZERO8 User GuideGetting Started
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Collapsing Legs
Pull leg outwards until it un-locks.
Collapse leg to folded position.

ZERO8 User Guide Getting Started
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Logging On
To log on using Active Directory Credentials, see Seating Assistant on page 14.
To log on:
1. First ensure the ‘Logon’ screen is displayed.
2. Type your Logon ID and password in Logon ID and Password respectively.
If required contact your System Administrator to obtain your logon details.
3. Press OK.
4. If you have logged on successfully the home page (speed dial or speaker page) is displayed.
For information about logging off, please see Logout on page 46.

ZERO8 User GuideGetting Started
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Logon Denied
If you are denied logging on please report the logon denied message to your System
Administrator. The table below displays logon denied messages and their corresponding
descriptions:
Logon Denied message Description of Logon Denied Message
The wrong username or password has
been entered.
If the wrong password is typed five times
in succession the unit will lock. You will
need to contact your System Administrator
to un-lock the unit.
The device you are logging onto is not
configured to work with your profile for
voice recording.
You will need to contact your System
Administrator to configure or assign you
another device.

ZERO8 User Guide Getting Started
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Seating Assistant
The seating assistant is a web page, located at URL https://<hostname>/icms/seatingassistant,
that provides the ability to sign into available (unseated) ALTO (iD704), iD712, iTurret (iD808) or
ZERO8 (SE 708) deskstations using Active Directory Credentials. It is only available if configured
by your System Administrator.
After You have Logged On...
Please ensure your icons look identical to the icons displayed on the left hand side. If your
icons are a different colour please contact your System Administrator. For more information on
the status icons, please see Status Icons on page 20.
Please note that if your Deskstation is running on a non ICS hoot platform your icons will look
identical to the icons displayed on the left. If your icons are a different colour please contact
your System Administrator. For more information on the status icons, please see Status Icons
on page 20.
Adjust the Volume
To adjust the volume:
1. Turn the master rotary control when on Open Microphone/Gooseneck Microphone.
OR

ZERO8 User GuideGetting Started
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Press the ◄and ►navigation keys when handset mode is active.
Home Page
Setting the Home Page
To set the Home Page:
1. Ensure the speed dials/speaker channels are displayed.
2. Press and hold down the Home key.
A message is displayed stating that the Speed Dials/Speaker page has been set as the home
page.
Returning to the Home Page
To return to the home screen:
1. Press the Home key.
This displays your chosen home page.

ZERO8 User Guide Introduction
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ZERO8 User GuideZERO8 Elements
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ZERO8 Elements
Front View
Channel Volume
Gooseneck
Call Indicator
Sound Level
Indicator
Internal Microphone
Call Indicator
Speaker Channels /
Speed Dials
Speaker Channels /
Speed Dials
Channel Volume
Speaker
Speaker
OK
Dialpad
Master Volume
Navigation pad
Redial
Transfer
Speaker button
Intercom
Privacy
Directory
Back
ClearHold
Display
Home
Rear View
Legs
Switch
Gooseneck
Microphone Socket
Ethernet Network
Speakerbus SB 534
Connection
Handset /
Headset Port
Diagnostic
(RS232) Port

ZERO8 User Guide ZERO8 Elements
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Key Actions
This section briefly describes the actions performed by keys and controls on the ZERO8
Deskstation.
Key Action
Channel Volume
Control
Rotary control used to adjust the channel volume level.
Speaker Channel/
Speed Dial Keys
• Enables/Disables transmitted audio on voice services (hoots, MRDs and ARDs).
• Mutes/Un-mutes handset microphone when call is on handset.
• Selects specific channels when used with hold, privacy, speaker and clear keys.
• Speed Dial - Dial a contact on speed dial.
Home • Displays the home page when pressed.
• A long press on the speed dial page sets the speed dial page as home.
• A long press on the speaker page sets the speaker page as home.
Master Volume
Control
• Rotary control used to adjust voice services (hoots, MRDs and ARDs) volume level.
(Back) • Returns to the previous screen when Intercom screen is displayed.
• Displays previous menu screen or exits the menu system when in a menu.
• Backspace during text entry.
Navigation Pad • ▲& ▼Navigation Keys - Displays speed dial pages and speaker page. In menus
highlights next selection and exits directory text search.
• ◄& ►Navigation Keys - Increases/Decreases handset volume when handset is in use.
Displays the Main, Program and Settings menus. Moves cursor in text entry boxes.
• Pressing ◄or ►and an active ARD/MRD channel consecutively mutes the audio
received to the channel. Repeat to unmute.
OK • Displays the ‘Menu’ when on the Speaker/Speed dial pages
• Selects menu items.
• Saves changes within settings screens.
• Confirms operation in confirmation screens.
Directory • Displays the chosen Favourite Directory.
• A long press on a highlighted directory option within the ‘Directories’ menu sets it as
the Favourite Directory.
0 - 9 Number Keys • Dials point to point and group calls.
• Used for menu navigation shortcuts, see Menu Shortcut Keys on page 29
• When dialpad is in letter mode, the 1 key cycles through the following 24 characters:
. @ _ , ‘ ? ! - ( ) / : ; + & % * = # $ £ ¥ € 1
• When dialpad is in letter mode 0 cycles through <SPACE> and 0
Redial • Redials the last connected point to point call or outgoing group calls.

ZERO8 User GuideZERO8 Elements
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Key Action
Privacy • Sets and removes privacy on Intercom calls, MRD/ARD calls, calls on handsets and
speaker channels.
Transfer • Reserved for future functionality.
(Intercom) • If Intercom screen is not displayed - Displays the Intercom screen.
• If Intercom screen is displayed - Returns to the previous screen.
Speaker • Toggles the transmitted audio for open/internal microphone and handset.
• Long press mutes/un-mutes non handset microphone if microphone is active.
Hold • Places Intercom calls on hold (point to point and group calls) both hands free and on
handsets/headsets and ARD calls on handsets/headset.
Clear • On Intercom Calls - Clears both connected point to point and group calls (unless the
group call is locked).
• On ARD and MRD Calls - Clears ARD calls and talking on an MRD call on a speaker
when its key is pressed.
• Long press opens ‘Delete’ page for both speed dials and voice services when on one
of those screens.
Long key presses on the Clear key is ignored on the Intercom screen when no
calls are active.
* (Star/asterisk) Key • Initiates menu shortcut entry, see Menu Shortcut Keys on page 29.
• Sends ringing to the far end on MRD calls on handset.
• Used to talk back when participating in group calls. Initiates answer back for
Answerback calls.
• Switches between lower and uppercase character modes when dialpad is in letter
mode in text entry boxes.
• When dialpad is in number mode, cycles through the following 7 characters:
. * <SPACE> : @ + P
# Key • Switches the dialpad text entry mode between letter or number characters.

ZERO8 User Guide ZERO8 Elements
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LEDs and Icons
Microphone and Audio Level LEDs
Number Description Extended Description
Gooseneck Microphone When the gooseneck microphone is operational the microphone LED
is lit red when connected:
• To a point to point call that has been muted, and
• To a audio feed hoot service or talk hoot service that is not
transmitting audio.
The LED is green when connected:
• To a point to point call,
• Transmitting audio (when the * (star) key is pressed) during a talk
voice service.
Open Microphone When the open microphone is operational the open microphone LED
is lit red when connected:
• To a point to point call that has been muted, and
• To a audio feed hoot service or talk hoot service that is not
transmitting audio.
The LED is green when connected:
• To a point to point call,
• Transmitting audio (when the * key is pressed) during a talk voice
service.
Red LED (Left) Lit when speaking too quietly.
Green LED Lit when talking into the microphone at the correct level.
Red LED (Right) Lit when speaking too loud.
Hands Free This option is reserved for future functionality.
Voicemail This option is reserved for future functionality.
Status Bar
The Status Bar is located on the top of the screen. It contains the status and notification icons as
well as the speed dial page indicator. These show information such as your connection status’
and help you to keep on top of all your messages and notifications. All the icons on the bar are
explained in detail below.
Status Icons